Army PWS DPM Contract.docx

PERFORMANCE WORK STATEMENT (PWS)

[Direct Procured Method (DPM) Personal Property Shipments]

Part 1 General Information

1. GENERAL: This is a non-personal services contract to provide Packing, Containerization and Drayage of Direct Procurement Method (DPM) Personal Property Shipments. The Government shall not exercise any supervision or control over the contract service providers performing the services herein. Such contract service providers shall be accountable solely to the Contractor who, in turn is responsible to the Government.

1.1 Description of Services/Introduction: The Contractor shall provide all personnel, equipment, supplies, facilities, transportation, tools, materials, supervision, and other items and non-personal services necessary to perform Packing, Containerization and Local Drayage of Direct Procurement Method (DPM) Personal Property Shipments as defined in this Performance Work Statement (PWS), section 5 except for those items specified as government furnished property and services. The Contractor shall perform to the standards in this contract.

1.2 Background: Contracting for the Packing, Containerization and Drayage of Direct Procurement Method (DPM) Personal Property Shipments is mandated by Defense Transportation Regulation (DTR) 4500.9-R, Part IV, Chapter 404, paragraph G.1. Shipments utilizing the DPM program are coordinated by the Government for each segment of transportation required. Origin and destination DPM contracts acquire the origin pickup and destination delivery services; bill of ladings issued to motor freight carriers, by the origin J/PPSO are utilized to transport the crated shipments from the origin to the destination DPM contractors. Shipments destined for overseas locations are transported to military air or surface ports (AMC/MSC), where they enter the Defense Transportation System (DTS) in which a Transportation Control Movement Document (TCMD) is utilized for transportation between military ports.

1.3 Objectives: Direct procurement method personal property shipments for military service members and/or their dependents that are 1) of high quality, 2) timely.

1.4 Scope: Work to be performed will be those services identified in the Schedule of Services awarded to the contractor as outlined in individual Contract Line Item Numbers. Tasks by type of move are reflected in Exhibit 1, Appendix G, Table 5-1, Task/Type of Move Matrix, showing which tasks normally apply to each type of move. Specific requirements for each task are described in Part 5, Description of Services. If specific instructions or requirements are not provided, commercial standards of services and best business practices are acceptable.

1.5 Period of Performance: The period of performance (POP) shall be for one (1) Base Year and four (4) 12-month option years with one (1) additional 6-month extension.

Option Year II 01 July 2028 – 30 June 2029 Option Year III 01 July 2029 – 30 June 2030

1.6 General Information

1.6.1 Federal Observed Holidays: Services will not be ordered on Federal holidays. The contractor can schedule work pertaining to this contract at their discretion and solely for their convenience; however, the Government will not be responsible for increased monetary compensation.

1.6.2 Hours of Operation: The Contractor is responsible for conducting business, between the hours of 0800 hours (8:00 am) and 1700 hours (5:00 pm) Monday through Friday except Federal holidays or when the Government facility is closed due to local or national emergencies, administrative closings, or similar Government directed facility closings. The Contractor must at all times maintain an adequate workforce for the uninterrupted performance of all tasks defined within this PWS when the Government facility is not closed for the above reasons.

1.6.3 Place of Performance: The work to be performed under this contract will be performed at Area 1: State of Georgia: (Richmond and Columbia counties and State of South Carolina: (City Limits of North Augusta). Area 2: State of Georgia: (Burke, Jefferson, Lincoln, and McDuffie counties) and State of South Carolina: (Aiken, and Edgefield counties). Area 3: State of Georgia: (Emmanuel, Glascock, Jenkins, Screven, Taliaferro, Warren, and Wilkes counties) and State of South Carolina: (Allendale, Barnwell, Hampton, and McCormick counties).

1.6.4 Quality Control Program (QCP): The Contractor shall develop and maintain an effective Quality Control Plan (QCP) to ensure services are performed in accordance with (IAW) this PWS. The contractor is responsible for the delivery of quality services/supplies to the Government (see FAR 52.212-4, Contractor Terms and Conditions – Commercial Items). The Contractor shall develop, implement and maintain an effective Quality Control System which includes a written QCP. The QCP shall implement standardized procedure/methodology for monitoring and documenting contract performance to ensure all contract requirements are met. The Contractor QCP must contain a systematic approach to monitor operations to ensure acceptable services/products are provided to the Government. The QCP shall address continuous process improvement; procedures for scheduling, conducting and documentation of inspection; discrepancy identification and correction; corrective action procedures to include procedures for addressing Government discovered nonconformance; procedures for root cause analysis to identify the root cause and root cause corrective action to prevent re-occurrence of discrepancies; procedures for trend analysis; procedures for collecting and addressing customer feedback/complaints. The contractor shall upon request provide to the Government their quality control documentation. The QCP is to be delivered within 15 days after contract award. After acceptance of the contractor quality control plan the contractor shall receive the Contracting Officer’s acceptance in writing of any proposed change to their QC plan.

1.6.5 Quality Assurance: The contractor shall comply with the government’s quality assurance program as defined in the Quality Assurance Surveillance Plan. It defines how the performance standards will be applied, the frequency of surveillance, and the minimum acceptable quality level(s) (AQL). Government surveillance of contractor performance is not limited to the Performance Objectives as outlined in this PWS. The Government reserves the right to conduct compliance surveillance of any contractual requirement of this acquisition. (Note: This paragraph does not apply in PWSs for Commercial Contracts.)

1.6.6 Type of Contract: This will be a Firm-Fixed Price (FFP), Requirements Contract.

1.6.7 Security Requirements: Contractor personnel performing work under this contract conform to all surety requirements at time of the contract start date and must maintain the level of security required for the life of the contract. All personnel employed by the contractor or any representative of the contractor entering the Government reservation shall conform to all security regulations which may be in effect during the contract period and shall be subject to such checks as may be deemed necessary to ensure that no violations occur. No employee will be permitted on the post when such a check reveals that his presence would be detrimental to the security of Fort Gordon or the accomplishment of the work. All truck deliveries into Fort Gordon, Georgia are restricted to Gate 6.

1.6.7.1 Physical Security: The Contractor shall safeguard all government equipment, information and property provided for Contractor use.

1.6.7.2 Key Control: The Contractor shall maintain internal key control procedures.

1.6.7.2.1. Lost keys are contractor responsibility.

1.6.7.2.2. The Government will not provide or issue any keys to the Contractor.

1.6.7.3 Lock Combinations: The Contractor shall maintain internal lock combination methods.

1.6.8 Special Qualifications: The contractor is responsible for ensuring all employees possess appropriate qualifications to package, ship and store personal property household goods.

1.6.9 Post Award Conference/Periodic Progress Meetings: The Contractor agrees to attend any post award conference convened by the contracting activity or contract administration office in accordance with Federal Acquisition Regulation (FAR) Subpart 42.5. The KO and Contracting Officer’s Representative (COR) shall meet periodically with the contractor to review the contractor's performance. At these meetings the KO will apprise the Contractor of how the Government views the contractor's performance and the contractor will apprise the Government of problems, if any, being experienced. Appropriate action shall be taken to resolve outstanding issues.

1.6.10 Contracting Officer’s Representative (COR): The COR Management System Tool (Virtual Contracting Enterprise (VCE)-Acquisition Resource Center (ARC) https://arc.army.mil/COR) for nomination, tracking, documentation, and management of CORs will be used. The COR will be identified by separate letter. The COR monitors all technical aspects of the contract and assists in contract administration The COR is authorized to perform the following functions: Assure that the Contractor performs the technical requirements of the contract; perform inspections necessary in connection with contract performance; maintain written and oral communications with the Contractor concerning technical aspects of the contract; issue written interpretations of technical requirements, including Government drawings, designs, and specifications; monitor Contractor's performance and notifies both the KO and Contractor of any deficiencies; coordinate availability of government furnished property, and provide site entry of Contractor personnel. A letter of designation issued to the COR, a copy of which is sent to the Contractor, states the responsibilities and limitations of the COR, especially with regard to changes in cost or price, estimates or changes in delivery dates. The COR is not authorized to change any of the terms and conditions of the resulting order.

1.6.11 Key Personnel: The Contractor shall provide a contract manager who shall be responsible for the performance of the work. The name of this person and an alternate who shall act for the contractor when the manager is absent shall be designated in writing to the contracting officer. The contract manager or alternate shall have full authority to act for the Contractor on all contract matters relating to daily operation of this contract. The contract manager or alternate shall be available between 8:00 a.m. to 5:00 p.m, Monday through Friday except Federal holidays or when the Government facility is closed for administrative reasons.

1.6.12 Identification of Contractor Employees: All contract personnel attending meetings, answering Government telephones, and working in other situations where their Contractor status is not obvious to third parties are required to identify themselves as such to avoid creating an impression in the minds of members of the public that they are Government officials. They must also ensure that all documents or reports produced by Contractors are suitably marked as Contractor products or that Contractor participation is appropriately disclosed.

1.6.13 Contractor Travel Contractor will not be required to travel CONUS and within the NCR during the performance of this contract to attend meetings, conferences, and training.

1.6.14 Contractor Personnel Conduct: Contractor personnel’s conduct shall not reflect discredit upon the Government. The Contractor shall ensure that personnel present a professional appearance. The Contractor’s employees shall observe and comply with all local policies and procedures concerning fire, safety, environmental protection, sanitation, security, and possession of firearms or other lethal or illegal weapons or substance. The Contractor is responsible for ensuring that any contractor employees providing services under this contract conduct themselves and perform services in a professional, safe, and responsible manner. The Contractor shall remove from the job site any employee for reasons of misconduct or security. In accordance with DOD Directive 5500.7-R, “Joint Ethics Regulation”, Contractor employees must avoid improperly influenced in the execution of their duties under the contract. Particular attention should be paid to acceptance of gifts/ gratuities, and on non-disclosure of sensitive or classified information. The Contractor shall ensure employee conduct complies with 41 U.S. C 423 relative to release of acquisition related information or actions or discussions which may prejudice future competitions. The Contractor shall ensure no contractor employees conduct political related activities or events on the USAR Facilities.

1.6.15 Other Direct Costs: Other direct costs will not be authorized during this contract.

1.6.16 Data Rights: The Government has unlimited rights to all personal property shipping documents produced under this contract. These documents may not be used or sold by the contractor without written permission from the KO.

1.6.17 Organizational Conflict of Interest: Contractor and subcontractor personnel performing work under this contract may receive, have access to, or participate in the development of proprietary or source selection information (e.g., cost or pricing information, budget information or analyses, specifications or work statements, etc.), or perform evaluation services which may create a current or subsequent Organizational Conflict of Interests (OCI) as defined in FAR Subpart 9.5. The Contractor shall notify the KO immediately whenever it becomes aware that such access or participation may result in any actual or potential OCI and shall promptly submit a plan to the KO to avoid or mitigate any such OCI. The Contractor’s mitigation plan will be determined to be acceptable solely at the discretion of the KO, and in the event the KO unilaterally determines that any such OCI cannot be satisfactorily avoided or mitigated, the KO may affect other remedies as he or she deems necessary, including prohibiting the Contractor from participation in subsequent contracted requirements which may be affected by the OCI.

1.6.18 Phase In/Phase Out To minimize any decreases in productivity and to prevent possible negative impacts on additional services, the Contractor shall have key personnel on board, during the sixty (60) day, and thirty (30) day phase in/ phase out periods. The Contractor shall, upon the Contracting Officer's written notice, (1) furnish phase-in and phase-out services for up to 10 months after this contract expires and (2) negotiate in good faith a plan with a successor to determine the nature and extent of phase-in and phase-out services required. The plan shall specify a training program and a date for transferring responsibilities for each division of work described in the plan, and shall be subject to the Contracting Officer's approval. The Contractor shall provide sufficient experienced personnel during the phase-in and phase-out period to ensure that the services called for by this contract are maintained at the required level of proficiency.

1.6.19 Antiterrorism (AT) and Operations Security (OPSEC)

1.6.19.1 AT Level I Training: This provision/contract text is for contractor employees with an area of performance within an Army controlled installation, facility, or area. All contractor employees, to include subcontractor employees, requiring access to Army installations, facilities, and controlled access areas shall complete AT Level I awareness training within 30 calendar days after contract start date or effective date of incorporation of this requirement into the contract, whichever is applicable. The contractor shall submit certificates of completion for each affected contractor employee and subcontractor employee to the COR or to the KO, if a COR is not assigned within 30 calendar days after completion of training by all employees and subcontractor personnel.

1.6.19.2 Access and General Protection/Security Policy and Procedures: This standard language text is for contractor employees with an area of performance within an Army controlled installation, facility, or area. Contractor and all associated sub-contractors’ employees shall comply with applicable installation, facility, and area commander installation/facility access and local security policies and procedures (provided by government representative). The contractor shall also provide all information required for background checks to meet installation access requirements to be accomplished by installation Provost Marshall Office, Director of Emergency Services, or Security Office. Contractor workforce must comply with all personal identity verification requirements as directed by DOD, HQDA, and/or local policy. In addition to the changes otherwise authorized by the changes clause of this contract, should the Force Protection Condition (FPCON) at any individual facility or installation change, the Government may require changes in contractor security matters or processes.

1.6.19.3 AT Awareness Training for Contractor Personnel Traveling Overseas: This standard language text required US based contractor employees and associated sub-contractor employees to make available and to receive government provided area of responsibility (AOR) specific AT awareness training as directed by AR 525-13. Specific AOR training content is directed by the combatant commander with the unit ATO being the local point of contact.

1.6.19.4 iWATCH Training: This standard language is for contractor employees with an area of performance within an Army controlled installation, facility or area. The contractor and all associated sub- contractors shall brief all employees on the local iWATCH program (training standards provided by the requiring activity ATO). This local developed training will be used to inform employees of the types of behavior to watch for and instruct employees to report suspicious activity to the COR. This training shall be completed within XX calendar days of contract award and within YY calendar days of new employees commencing performance with the results reported to the COR NLT [insert number of calendar days] calendar days after contract award.

1.6.19.5 Contractor Employees Who Require Access to Government Information Systems (IS): All contractor employees with access to a government IS must be registered in the ATCTS (Army Training Certification Tracking System) at commencement of services, and must successfully complete the DOD Information Assurance Awareness prior to access to the IS and then annually thereafter.

1.6.19.6 For Contracts that Require an OPSEC Standing Operating Procedure (SOP)/Plan: The contractor shall develop an OPSEC SOP/Plan within 90 calendar days of contract award, to be reviewed and approved by the responsible Government OPSEC officer, per AR 530-1, Operations Security. This SOP/Plan will include the government's critical information, why it needs to be protected, where it is located, who is responsible for it, and how to protect it. In addition, the contractor shall identify an individual who will be an OPSEC Coordinator. The contractor will ensure this individual becomes OPSEC Level II certified per AR 530-1.

1.6.19.7 For Contracts that Require OPSEC Training: Per AR 530-1, Operations Security, new contractor employees must complete Level I OPSEC training within 30 calendar days of their reporting for duty. All contractor employees must complete annual OPSEC awareness training.

1.6.19.8 For Information Assurance (IA)/Information Technology (IT) Training: All contractor employees and associated sub-contractor employees must complete the DoD IA awareness training before issuance of network access and annually thereafter. All contractor employees working IA/IT functions must comply with DoD and Army training requirements in DoDD 8570.01, DoD 8570.01-M and AR 25-2 within six months of employment.

1.6.19.9 For Information Assurance (IA)/Information Technology (IT) Certification: Per DoD 8570.01-M, DFARS 252.239.7001, and AR 25-2, the contractor employees supporting IA/IT functions shall be appropriately certified upon contract award. The baseline certification as stipulated in DoD 8570.01-M must be completed upon contract award.

1.6.19.10 For Contractors Authorized to Accompany the Force: DFARS Clause 252.225-7040, Contractor Personnel Authorized to Accompany U.S. Armed Forces Deployed Outside the United States. The clause shall be used in solicitations and contracts that authorize contractor personnel to accompany US Armed Forces deployed outside the US in contingency operations; humanitarian or peacekeeping operations; or other military operations or exercises, when designated by the combatant commander. The clause discusses the following AT/OPSEC related topics: required compliance with laws and regulations, pre-deployment requirements, required training (per combatant command guidance), and personnel data required.

1.6.19.11 For Contractors Requiring Performance or Delivery in a Foreign Country, DFARS Clause 252.225-7043, Antiterrorism/Force Protection for Defense Contractors Outside the US: The clause shall be used in solicitations and contracts that require performance or delivery in a foreign country. This clause applies to both contingencies and non-contingency support. The key AT requirement is for non-local national contractor personnel to comply with theater clearance requirements and allows the combatant commander to exercise oversight to ensure the contractor’s compliance with combatant commander and subordinate task force commander policies and directives.

1.6.19.12 For Contracts That Require Handling or Access to Classified Information: Contractor shall comply with FAR 52.204-2, Security Requirements. This clause involves access to information classified “Confidential,” “Secret,” or “Top Secret” and requires contractors to comply with— (1) The Security Agreement (DD Form 441), including the National Industrial Security Program Operating Manual (DoD 5220.22-M); any revisions to DOD 5220.22-M, notice of which has been furnished to the contractor.

1.6.20 Emergency Services

1.6.20.1 The Contractor shall have competent personnel trained and capable of dealing with minor personnel injuries. The Contractor of their employees shall immediately notify their supervisor of any accident requiring emergency medical treatment. The Contractor will, in turn, notify the KO or COR within 30 minutes of the incident.

1.6.20.2 Emergency medical treatment and services for Contractor personnel is the responsibility of the Contractor.

PART 2

DEFINITIONS, ACRONYMS, AND ABBREVIATIONS

2. DEFINITIONS AND ACRONYMS:

2.1 Definitions:

2.1.1 Blue bark. The code word used to designate a personal property shipment of a deceased member/employee.

2.1.2 Complete Service. The rate bid per each item includes all related services, such as long carry, stairs, elevators, and excessive distances, necessary to perform the complete pickup and/or delivery of the personal property shipment.

2.1.3 Containerization. The stuffing or loading of personal property into exterior shipping containers.

2.1.4 Contract Administrator. The official Government representative delegated authority by the Contracting Officer to administer a contract. This individual is normally a member of the appropriate Contracting/Procurement career field and advises on all technical contractual matters.

2.1.5 Contractor. A supplier or vendor awarded a contract to provide specific supplies or service to the government. The term used in this contract refers to the prime.

2.1.6 Contracting Officer (KO). A person with authority to enter into, administer, and or terminate contracts, and make related determinations and findings on behalf of the government. Note: The only individual who can legally bind the government.

2.1.7 Contracting Officer’s Representative (COR). An employee of the U.S. Government appointed by the contracting officer to administer the contract. Such appointment shall be in writing and shall state the scope of authority and limitations. This individual has authority to provide technical direction to the Contractor as long as that direction is within the scope of the contract, does not constitute a change, and has no funding implications. This individual does NOT have authority to change the terms and conditions of the contract.

2.1.8 Defective Service. A service output that does not meet the standard of performance associated with the Performance Work Statement.

2.1.9 Deliverable. Anything that can be physically delivered, but may include non-manufactured things such as meeting minutes or reports.

2.1.10 Direct Procurement Method (DPM). A type of shipment in which the Government obtains and manages each required segment of shipment services from origin pickup location to destination delivery location. Packing, containerization, local drayage, storage, delivery, unpacking, and related services are obtained from commercial firms under a contractual arrangement or by the use of Government facilities and employees.

2.1.11 DPM Control Number. A locally assigned number issued by the ordering activity when a requirement for services is placed with the contractor. For inbound shipments, the number is normally assigned when the Personal Property Shipping Officer receives the freight bill or written receiving notice from the contractor. For outbound or local drayage shipments, the number is normally assigned at the time the order is placed with the contractor.

2.1.12 Drayage.

a. SCHEDULE I – Drayage included applies in those instances when a shipment requires drayage to an air, water, or other terminal for onward movement after completion of the shipment preparation by the contractor. If it is being moved from a residence or other pickup point to the contractor’s warehouse for onward movement by another freight company, drayage not included applies.

b. SCHEDULE II – Drayage included means delivery of the shipment from destination contractor’s facility or other destination point to the final delivery point as ordered. When shipment or partial removal of items from shipment is performed and prepared for member/employee’s pickup at destination delivery point, drayage not included applies.

2.1.13 Employee. A civilian individual employed by the United States Army, Air Force, Coast Guard, Marine Corps, or Navy, regardless of status or grade.

2.1.14 Empty Weight A.K.A TARE. The light (empty) weight of Schedule I/II exterior containers used in the shipment of personal property; Schedule III shipment would include the semi-tractor/trailer without the property included.

2.1.15 Government-Owned Containers (GOC). I nclude all exterior wooden shipping containers purchased by the Government or constructed by the contractor for services under a contract. GOCs include containers meeting the requirements of American Society for Testing and Materials (ASTM) as specified in ASTM D4169-01– Standard Practice for Performance Testing of Shipping Containers and Systems; ASTM D5118/D5118M-95 – Standard Practice for Fabrication of Fiberboard Shipping Boxes; ASTM D6251/D6251M-01 –Standard Specification for Wood-Cleated Panel board Shipping Boxes; and Military Surface Deployment and Distribution Command (SDDC) Pamphlet 55-12. All wooden exterior-shipping containers purchased by the Government in Schedule I services and received by the contractor with Schedule II services are GOCs.

2.1.16 Gross Hundred Combined Weight (GCWT). The actual gross weight divided by 100.

2.1.17 Gross Weight. The heavy (full) weight of property prepared for shipment to include the exterior containers of Schedule I/II shipments; Schedule III shipments would include the semitractor/trailer with the property included.

2.1.18 Household Goods. See Joint Travel Regulation (JTR) Appendix A http://www.defensetravel.dod.mil/site/travelreg.cfm; separate definitions exist for military members and civilian employees.

2.1.19 International. The movement of household goods or unaccompanied baggage between a point in the Continental United States (CONUS) and a point in an overseas location Outside Continental United States (OCONUS).

2.1.20 Inter-theater. The movement of household goods or unaccompanied baggage between one overseas theater and another overseas theater.

2.1.21 Intra-theater. The movement of household goods or unaccompanied baggage within one overseas theater.

2.1.22 Issuing Officer. Only authorized or acting Personal Property Shipping Offices may issue Personal Property Bills of Lading (PPBL/BL). Such authorized persons may be military personnel or civilian employees of the U.S. Government on duty at the issuing office. As stated in 41 CFR 10141.302-4, accountability for PPBL/BLs used by a contractor-shipper remains with the issuing office. The name and title of the issuing officer and the name and address of the issuing office, rather than those of the contractor-shipper must appear on the PPBL/BL.

2.1.23 Item or Article. The terms item and article used in this contract are interchangeable. Each shipping piece or package and the contents constitute one item.

2.1.24 Member. A commissioned officer, commissioned warrant officer, warrant officer, and enlisted person, including a retired person, of the Uniformed Services and the United States Coast Guard. (NOTE: “Retired person” includes members of the Fleet Reserve and Fleet Marine Corps Reserve who are in receipt of retainer pay.)

2.1.25 Member/Employee. Any person employed in the Government’s uniformed, including U.S. Coast Guard, or civilian service.

2.1.26 Metrics. A statistical measurement of performance.

2.1.27 Net Combined Hundred Weight. The actual net weight divided by 100.

2.1.28 Net Weight. The difference between the gross (heavy) weight and the tare (light) weight.

2.1.29 Ordering Officer. The contracting officer of a using activity or a Government individual appointed by the contracting officer authorized to order services under the contract.

2.1.30 Outsize Air Cargo. A single item that exceeds 72 inches in any one dimension.

2.1.31 Packaging. The processes and procedures used to protect materiel from deterioration, damage, or both. It includes cleaning, drying, preserving, packing, marking, and unitization.

2.1.32 Packed by Owner (Member/Employee). Those articles packed in a container by the owner (Item 0006 and 0007, Schedule I).

2.1.33 Packing. Assembly of packaged items into a shipping container with necessary blocking, bracing, cushioning, weatherproofing, reinforcement, and marking.

2.1.34 Personal Property. Household goods, unaccompanied baggage, privately-owned vehicles and mobile homes, as defined in the Joint Travel Regulation (JTR).

2.1.35 Personal Property Shipping Office (PPSO). The individual designated by authority to perform assigned traffic management functions at military installations or activities, regardless of whether or not that is the organizational title of the individual. For the purpose of this contract, the PPSO includes representatives designated to order the services required and to inspect and evaluate those services performed by the contractor for acceptance or rejection.

2.1.36 Physical Security. Precautionary actions taken that prevent the loss or damage of Government property.

2.1.37 Professional Books, Papers, and Equipment (PBP&E) (A.K.A Pro-Gear). Articles of household goods in a member/employee’s possession needed for the performance of official duties at the next or a later destination.

a. PBP&E INCLUDES:

(1) Reference material not ordinarily available at the next duty station.

(2) Instruments, tools, and equipment peculiar to technicians, mechanics, medical professionals, musicians and members/employees of the professions.

(3) Specialized clothing such as diving suits, flying suits and helmets, band uniforms, chaplains’ vestments, and other specialized apparel not normal or usual uniform or clothing.

(4) Communication equipment used by DoD military or civilian personnel in association with the MARS.

(5) Individually owned or specially issued field clothing and equipment.

(6) Government or uniformed service-owned accountable organizational clothing and individual equipment (OCIE) issued to a member/employee by the Service for official use.

b. PBP&E DOES NOT INCLUDE:

(1) Commercial products for sale/resale used in conducting business

(2) Sports equipment

(3) Office furniture

(4) Household furniture

(5) Shop fixtures

(6) Furniture of any kind even though used ICW the PBP&E (e.g., bookcases, study/computer desks, file cabinets, and racks)

(7) Personal computer equipment and peripheral devices

(8) Memorabilia including awards, plaques or other objects presented for past performance

(9) Table service including flatware (including serving pieces), dishes (including serving pieces, salvers and their heating units), other utensils, and glassware

(10) Other items of a professional nature that are not necessary at the next/subsequent duty station, such as text books from previous schools unrelated to future duties, personal books, even if used as part of a past professional reading program or course of instruction and reference material that ordinarily would be available at the next/subsequent duty station either in hard copy of available on the internet.

c. PBP&E FOR MEMBER’S DEPENDENT SPOUSE. (Not applicable to a civilian employee’s dependent spouse.) PBP&E includes HHG in a member’s spouse’s possession needed for the spouse’s employment or community support activities at the next or later destination. Authorized PBP&E are itemized in Para 2.1.37.1.a, b, and c above.

2.1.38 Progressive (Pro) Number. A reference number generated by the motor freight company which is used for shipment tracking and invoicing purposes.

2.1.39 Quality Assurance. The government procedures to verify that services being performed by the Contractor are acceptable in accordance with established standards and requirements of this contract.

2.1.40 Quality Assurance Specialist. An official Government representative concerned with matters pertaining to the contract administration process and quality assurance/quality control. Acts as technical advisor to the Contracting Officer in these areas.

2.1.41 Quality Assurance Surveillance Plan. (QASP). An organized written document specifying the surveillance methodology to be used for surveillance of contractor performance.

2.1.42 Quality Control. All necessary measures taken by the Contractor to assure that the quality of an end product or service shall meet contract requirements.

2.1.43 Residence. Normally considered to be the home, barracks, or other dwelling of the Member/Employee.

2.1.44 Subcontractor. One that enters into a contract with a prime contractor. The Government does not have privity of contract with the subcontractor.

2.1.45 Unaccompanied Baggage. Personal effects of a traveler needed ICW official travel and immediately upon arrival at the assignment point. That part of a member’s/employees prescribed weight allowance of HHG that:

a. Is not carried free on a ticket used for personal travel.

b. Ordinarily is transported separately from the major bulk of HHG.

c. Usually is transported by an expedited mode because it’s needed immediately or soon after arrival at destination for interim housekeeping pending arrival of the major portion of HHG.

2.1.46 Workday. The number of hours per day the Contractor provides services in accordance with the contract.

2.1.47 Work Week. Monday through Friday, unless specified otherwise.

2.2 Acronyms:

PART 3

GOVERNMENT FURNISHED PROPERTY, EQUIPMENT, AND SERVICES

3. GOVERNMENT FURNISHED ITEMS AND SERVICES:

3.1 Services: The Government will provide the following items:

a. Government-Owned Containers.

b. Government-Owned Container Control Form.

c. DD Form 1299, Application for Shipment and/or Storage of Personal Property, Figure 5-9.

(1) Travel Orders as required

(2) Custom Forms as required

d. DD Form 1796, Receipt of Unaccompanied Baggage.

e. DD Form 1384, Transportation Control and Movement Document (TCMD).

f. Confirmation Letter of Services Ordered. A system-generated DPM confirmation letter will be issued by the ordering officer as follows:

(1) Schedule II – Service item(s) and estimated weight and/or UOM quantities.

3.2 Title to all HHG Type II wooden containers, crates or metal shipping boxes furnished by the government will remain the property of the government.

3.3 Return of Excess Government-Furnished Property. Upon expiration of the contract, the contractor shall return unused government-furnished forms and supplies to the ordering officer. Returned forms and supplies are to be in good reusable condition.

3.4 Record Keeping. The Contractor shall establish and maintain the records of Government property in accordance with FAR 52.245-1 and the Property Administration Guidebook. They are:

(1) Name, part #, NSN

(2) Quantity received, issued, on hand

(3) Unit acquisition cost

(4) Unique Item Identifier

(5) Unit of Measure

(6) Accountable contract #

(7) Location

(8) Disposition

(9) Posting reference or date of transaction

(10) Date placed in service The Contractor shall tag, label, or mark Government Furnished Property as subject to serially managed items IAW DFARs 252.245-7000.

PART 4

CONTRACTOR FURNISHED ITEMS AND SERVICES

4. CONTRACTOR FURNISHED ITEMS AND RESPONSIBILITIES:

4.1 General: The Contractor shall furnish all supplies, equipment, facilities and services required to perform work under this contract that are not listed under Section 3 of this PWS.

4.2 Facilities: As the minimum standard for qualification of a contractor warehouse, it must have either:

(a) An acceptable automatic sprinkler system; or (b) A supervised fire detection and reporting system.

4.3 Fire Protections Systems: Must be accredited by the cognizant fire insurance rating organization for insurance rate credit. Additionally, the facility will be protected by an adequate water supply for firefighting and a fire department which is responsive 24 hours a day. Statements from the cognizant fire insurance rating organization, municipal fire department, or local authority, having jurisdiction, will be used as a basis for determining the sufficiency or adequacy of a fire fighting water supply and the responsiveness of a fire department to protect a facility.

PART 5 SPECIFIC TASKS

5. SPECIFIC TASKS:

5.1. See Exhibit 1, Appendix G Performance Work Statement for Packing, Containerization, and Local Drayage of Direct Procurement Method (DPM) Personal Property Shipments for Specific Tasks.

5.2. Upon receipt of contract award, the contractor shall furnish to the contracting officer evidence of the kinds and minimum amounts of insurance covering work to be performed. The contractor shall maintain at least the minimum insurance coverage required as specified in the Federal Acquisition Regulation, Part 28.307.2, Liability, throughout the contract period for the following policies:

5.3. Upon receipt contract award, the contractor shall furnish to the contracting officer evidence of the kinds and minimum amounts of insurance covering work to be performed. The contractor shall maintain at least the minimum insurance coverage required as specified in the Federal Acquisition Regulation, Part 28.307.2, Liability, throughout the contract period for the following policies:

(1) Workmen’s compensation insurance and employer’s liability of at least $100,000;

(2) Comprehensive general liability insurance: Bodily injury liability insurance coverage of at least $500,000 per occurrence; and

(3) Automobile liability insurance: Policies shall provide coverage of at least $200,000 per person and $500,000 per occurrence for bodily injury and $20,000 per occurrence for property damage. Each policy will contain an endorsement that cancellation or material change in the policy will not be effective until after a 30-day written notice is furnished to the contracting officer.

5.4. Cargo Insurance. The contractor shall provide a certification of cargo insurance reflecting coverage on a continuous basis in at least the amount shown below to cover legal liability. The certificate will contain the statement that the insurance company will provide the designated installation contracting officer, a 30-day written notice of any change, expiration, or cancellation of said policy. The underwriter of cargo insurance will have a rating of “A” or better in current issue of Best’s Insurance Guide. The certificate will be prepared with original signatures and provided to the designated installation contracting officer. The following is the minimum cargo liability coverage required: For both domestic and international shipments: $50,000 per shipment.

5.5. ADDITIONAL MARKING INSTRUCTIONS.

5.6. All containers of professional books, papers or equipment shall be stenciled “Professional Books, Papers, Equipment” and their weights shall be shown separately on packing lists.

5.7. Unaccompanied baggage containers shall be marked aa such.

5.8. Federal, State, and Local taxes. The contractor is responsible for the payment of all applicable federal, state, and local taxes and duties.

5.9. (3) Automobile liability insurance: Policies shall provide coverage of at least $200,000 per person and

5.10. Rules of Safety. All rules of safety which are or may be imposed upon the contractor by federal, state or municipal codes, and the applicable Fort Gordon Installation Regulations shall be effectively carried out in the performance of the service contemplated herein.

5.11. An examination and/or testing system covering the following services Premove Survey;

Weighing; Time Requirements On-time Pickup/Delivery of Personal Property; Preparation, Packing, and Loading; Tagging and Preparing Inventory; Appliance Servicing and Unservicing; Vehicles, Serviceable Equipment, Insurance; Unpacking/Unloading and Loss and Damage Reports;

Documentation Timely pickup/return, proper preparation of documentation Accurate Invoicing of Charges; Contractor Manpower Report. It shall specify areas to be checked on either a scheduled or unscheduled basis or title of the individual(s) who shall perform the examination and/or testing.

5.12. Utilization of Report of contractor’s services, DD Form 2773, for the purpose of identifying the quality of services performed before the level of performance is unacceptable.

5.13. A file of all examinations/tests conducted by the contractor and when required the corrective action taken when discrepancies have been found. This documentation shall be made available to the Government for review anytime during the term of the contract.

5.14. Customer Satisfaction Report. The contractor shall survey 100% of the relocating members with overall satisfaction as the primary indicator of quality. The survey shall include the question, “How satisfied are you with your relocation moving experience?” The answer choices shall include excellent/very satisfied, very good/satisfied, good/neither satisfied nor dissatisfied, fair/somewhat dissatisfied, and poor/very dissatisfied.

5.15. INVOICE REVIEW AND APPROVAL/INSPECTION AND ACCEPTANCE

5.16. The contractor shall submit schedules with invoices. The schedules shall identify the services which were performed and are being billed for under the current invoice. The COR will not accept any invoices without the schedule attached.

5.17. The COR is responsible for quality assurance of services performed and acceptance of the services or deliverables. The COR shall expeditiously review copies of the contractor's invoices or vouchers, schedules, certificate of performance and all other supporting documentation to determine the reasonableness of the billing. In making this determination, the COR must take into consideration all documentary information available and any information developed from personal observations.

5.18. The COR must indicate either complete or partial concurrence with the contractor's invoice/voucher by executing the applicable certificate of performance furnished by the contractor.

5.19. Upon completion of all services under the contract, the COR shall work with the Contractor to obtain and execute a final invoice no more than 60 days after completion of contract performance. The COR shall ensure that the invoice is clearly marked as a “Final Invoice.”

5.20. Variances, Substitutions, or Late Deliveries. If the contractor is unable to furnish any service or perform any function on this contract exactly as and on or before the dates specified and described, immediate advice to this effect must be communicated to the Transportation Office. Specifications contained herein must be strictly followed by the contractor, regardless of any prior course of dealing between the Government and the contractor.

5.21. Contractor Manpower Reporting (CMR). The contractor shall report ALL contractor labor hours (including subcontractor labor hours) required for performance of services provided under this contract for Packing, Containerization and Local Drayage of Direct Procurement Method (DPM) Personal Property Shipments via secure data collection site. The contractor is required to completely fill in all required data fields using the following web address: http://www.ecmra.mil/, and then click on "Department of the Army CMRA" or the icon of the DoD organization that is receiving or benefitting from the contracted services. Reporting inputs will be for the labor executed during the period of performance during each Government fiscal year (FY), which runs October 1 through September 30. While inputs may be reported any time during the FY, all data shall be reported no later than October 31 of each calendar year, beginning with 2016. Contractors may direct questions to the help desk by clicking on "Send an email" which is located under the Help Resources ribbon on the right side of the login page of the applicable Service/Component's CMR website. The required data fields include:

(1) Contracting Office, Contracting Officer, and/or Contracting Officer’s Representative (COR);

(2) Contract number, including task and delivery order number;

(3) Beginning and ending dates covered by reporting period;

(4) Contractor's name, address, phone number, e-mail address, identity of Contractor employee entering Data;

(5) Estimated direct labor hours (including sub-Contractors);

(6) Estimated direct labor dollars paid this reporting period (including sub-Contractors);

(7) Total…