PWS Gillem Exp Forensic Ops Support.pdf

PERFORMANCE WORK STATEMENT (PWS)

Department of the Army Criminal Investigation Division - Gillem

DACID Gillem Staff Support

Part 1

General Information

1. GENERAL. This is a non-personnel service contract to provide technical and staff support throughout the Department of the Army Criminal Investigation Division (DACID) - Gillem. The Government will not exercise any supervision or control over the contract service providers performing the services herein. Such contract service providers shall be accountable solely to the Contractor who, in turn is responsible to the Government.

1.1 Description of Services/Introduction. The contractor shall provide all personnel, equipment, supplies, facilities, transportation, tools, materials, supervision, and other items and non-personal services necessary to provide Information Technology Operations Support on Gillem Enclave at Forest Park, Georgia as defined in this Performance Work Statement except for those items specified as Government furnished property and services. The Contractor shall propose the labor category, and number of hours required to professionally meet all the PWS requirements.

1.2 Background. DACID Gillem mission is to provide full-service forensic and biometric support (traditional, expeditionary, and reach-back) to Army and DoD entities worldwide. Provide specialized forensics training and research capabilities, serve as Executive Agent for the DoD Convicted Offender DNA database registry commonly known as CODIS, responsible for technical management over the DACID criminalistics program, oversees mandatory training and certification of employees and laboratory accreditation, conduct research, development, testing, and evaluation. Provide forensic and biometric services to other federal departments and agencies, as required.

1.3 Objectives. DACID Gillem requires subject matter expertise support to augment critical staff and directorate technical positions in order to perform its forensic and biometric mission effectively while minimizing loss of operational capacity.

1.4 Scope. The contractor shall perform associated tasks in the following “Core Support” areas:

Logistics Management Specialist (6), and Supply Technician (1). The technical support requirements for this Performance Work Statement (PWS) fall within DACID Gillem’s mission and responsibilities and are designed to assist DACID Gillem in meeting its operational needs.

1.5 Period of Performance. The period of performance shall be for one base year and two option years (OY):

Base Year: 13 March 2027 – 12 March 2028 Option Year 1: 13 March 2028 – 12 March 2029 Option Year 2: 13 March 2029 – 12 March 2030

1.6 General Information

1.6.1 Quality Control. The contractor shall engage in an effective quality control program to ensure services are performed in accordance with this PWS. The contractor’s quality control program is the means by which he assures himself that his work complies with the requirement of the contract. The Contractor shall develop and implement procedures to identify, prevent, and ensure non-recurrence of defective services. A copy of the Contractor’s basic Quality Control Plan shall be provided to the Contracting Officer for approval not later than 10 calendar days after receipt of award. An updated copy shall be provided to the Contracting Officer and Contracting Officer Representative (COR) as changes occur.

1.6.2 Quality Assurance. The government shall evaluate the contractor’s performance under this contract in accordance with the Quality Assurance Surveillance Plan (QASP). This plan focuses primarily on what the Government must do to ensure that the contractor has performed in accordance with the established performance standards. The QASP defines how the performance standards will be applied, the frequency of surveillance, and the minimum acceptable defect rate(s).

1.6.3 Federal Government Holidays. The contractor is not required to perform services on the following holidays:

New Year’s Day 1st day of January Martin Luther King Jr.’s Birthday 3rd Monday of January President’s Day 3rd Monday of February Memorial Day last Monday of May Juneteenth Day 19th day of June Independence Day 4th day of July Labor Day 1st Monday of September Columbus Day 2nd Monday of October Veteran’s Day 11th day of November Thanksgiving Day 4th Thursday of November Christmas Day 25th day of December

1.6.4 Hours of Operation. The core hours of operation are from 0600 – 1800 hours during normal workdays. However, due to mission related activities, standard work hours are subject to change at the discretion of the Government. The normal work hours of the Contractor shall be scheduled in agreement with the COR.

1.6.5 Place of Performance. Requirements shall be performed at the Department of the Army Criminal Investigation Division (DACID) Gillem - Main, 4930 North 31st Street, Forest Park, GA 30297-5205. Contractors are authorized to work from an Alternate duty/remote location during emergency situations within the DACID Gillem Main area of operations, with the approval of the COR and Contracting Officer. Contractor shall continue to meet tasks, deliverables, and required level of support in accordance with the contract. Government reserves the right to approve, disapprove, or cancel contract personnel working from an alternate duty/remote location. Working from a remote location will be at no additional expense to the government.

The Government does not authorize the use of off-site rates to accomplish alternate duty/remote location work and will not be responsible for any associated costs. Personal or company issued equipment may not be used to access the government network infrastructure unless pre-approved; examples include using VPN or a corporate network. However, an inability to access the government network infrastructure using authorized devices does not necessarily prohibit the contractor from performing off-site, whenever the work could be performed without such access.

1.6.6 Type of Contract. The Government assess that this service can be provided under GSA OASIS Section 8(A) and will award a non-personal contract to be determined by a competitive cost estimate and the customer.

1.6.7 Security Requirements. Contractor shall be U.S. citizens, possess a Secret Security Clearance, and must maintain the Secret Security Clearance for the life of the contract.

Contractor shall be able to pass general access requirements for the DACID Gillem – Main facilities. Contractor shall provide proper documentation of their security clearance to the DACID Gillem Security Officer prior to performing their duties.

1.6.7.1 Installation Access. Contractor, including subcontractors, shall comply with applicable installation and facility access security policies and procedures at all times. Contractor and subcontractors shall be issued an Installation Pass through the Automated Installation Entry (AIE) Security System to access the installation. The Gillem Enclave at the DACID Gillem – Main location respectfully is a limited access installation. Unscheduled gate closures by the security managers at this location may occur at any time. In accordance with Army Regulation 525-13, paragraph 5-19, Contractor shall undergo a verification process by the installation Provost Marshal Office, Director of Emergency Services to determine the trustworthiness and suitability prior to being granted access to federal property. This will be accomplished using the National Crime Information Center (NCIC) Interstate Identification Index (III). This is the minimum baseline background check for entrance onto Army Installations for non-CAC holders to include entrance of visitors (Ref AR 190-13, paragraph 8-2). All vehicles and personnel entering the installations are subject to search and seizure. Personnel entering or exiting the installation may experience a delay due to vehicle inspections, registration checks, verification of seat belt use, etc. Contractor shall comply with all entry control requirements and security policies/procedures in effect. Security procedures may change without notice.

1.6.7.2 Eligibility Verification for Employment. E-Verify is an Internet-based system that compares information from an employee's Form I-9, Employment Eligibility Verification, to data from U.S. Department of Homeland Security and Social Security Administration records to confirm employment eligibility. The U.S. Department of Homeland Security is working to stop unauthorized employment. By using E-Verify to determine the employment eligibility of their employees, companies become part of the solution in addressing this problem. All U.S.

employers must complete and retain a Form I-9 for each individual they hire for employment in the United States. This includes citizens and noncitizens. On the form, the employer must examine the employment eligibility and identity document(s) an employee presents to determine whether the document(s) reasonably appear to be genuine and relate to the individual and record the document information on the Form I-9. The list of acceptable documents can be found on the last page of the form. E-Verify is mandatory for employers with federal contracts or subcontracts that contain the Federal Acquisition Regulation E-Verify clause.

1.6.7.3 Physical Security. The contractor shall be responsible for safeguarding all government equipment, information and property provided for contractor use. At the close of each work period, government facilities, equipment, and materials shall be secured.

1.6.7.4 Key Control. All references to keys include key cards and badges. Contractors will be given access to perform required duties under this PWS and adhere to DACID Gillem Key Control procedures at all times. The Contractor shall establish and implement methods of ensuring all government issued keys are not lost or misplaced, nor used by unauthorized persons. No keys issued to the Contractor shall not duplicate any keys issued by the

Government. The Contractor shall immediately report any occurrence of lost or duplicate keys to the Contracting Officer and return all keys to the Government upon termination of employment.

1.6.7.5 DoD Common Access Card. Contractor must be able to obtain a U.S. Department of Defense Common Access Card (with photo) in order to: (1) gain access to the Federal Government’s Installations at USACIL and FXD; (2) gain access to the Department of Defense computer network; and (3) maintain an official Department of Defense photo ID Card for security purposes while working at DACID Gillem.

1.6.7.6 Training. Contractors will be required to complete DoD Information Assurance training before access to government computers can be granted, and Anti-terrorism (AT)/Force Protection (FP)/Operations Security (OPSEC) and IWATCH training prior to arrival or within 30 days of arrival, complete on-going training as needed and annual DoD training as directed. The training websites will be listed in the contract cover sheet.

1.6.8 Staffing and Personnel Qualification. The contractor is responsible for the overall management and personnel supervision of all contract employees on this contract. It is the contractor’s responsibility to staff and deploy qualified contractor personnel to meet all of requirements of this PWS. The contractor shall possess the proper education, experience, training, or certification to perform his/her duties.

1.6.8.1 Logistics Management Specialist (5 each)

• Possess a High School Diploma or equivalent and 5-7 years of general warehouse experience

• Ability to organize, plan, and execute logistical sustainment operations in conjunction with guidance form the Chief of the Gillem Logistics Operation Center (GLOC)

• Prepare logistics requirements plans in support of DACID Gillem and its forward missions

• Knowledge and skill in the application for the Integrated Logistics Support (ILS) Plan

• Ability to analyze and solve conventional problems or conditions that impede adequate and timely integrated Logistics Support assigned projects

• Must be able to communicate effectively at levels involving Intra-Army contracts, mid-level officials, managers, and laboratory managers, and professional Army, Air Force, DoD and contract representatives

• Knowledge of DoD logistics regulations, AR 710-2, DA Pam 710-2-1, and related DA and DD Forms

• Knowledge of Relief of responsibility IAW Army Regulation 735-5

• Knowledge of Inventory Management below national level IAW Army Regulation 710-2

• Ability to assist in refining internal SOP and all other procedural processes to help maintain appropriate accountability of property

• Knowledge of Warehouse and Storage Operations IAW Army Regulation 740-1

• Knowledge of DLA Property Disposal Process

• Familiar with GCSS-Army

• Possess ability to review and analyze logistical problems to prevent work stoppage within warehouse operations

• Knowledge of Container Management IAW Army Techniques Publication (ATP) 4-12 and FM 55-80

• Knowledge of the Command Deployment Discipline Program (CDDP)

• Have experience with deployment transportation of supplies and equipment

• Formally HAZMAT trained/certified to complete required documentation to transport various supplies and equipment IAW DOT 49 CFR, Maritime Regulations, the IATA, AFMAN 24-604, and EPA Guidelines

• Ability to maintain a valid state issued driver’s licenses

• Ability to operate forklifts up to 30,000 lb. capacity

• Operate up to 10-ton box and flatbed trucks

• Ability to lift up to 60 lbs.

1.6.8.2 Supply Technician (1 each)

• Possess a High School Diploma or equivalent and 5-7 years of general supply and property accountability

• Formally trained on the Global Combat Support System – Army (GCSS-A)

• Possess the knowledge and skills to perform all supply related functions within the

GCSS-A system

• Familiar with GCSS-A operations in both the Property Book and Unit Supply modes

• Ability to provide daily property oversight for all property assigned to the DACID Gillem

• Knowledge of Army Accountability, Relief of Responsibility (FLIPLS), Inventory

Management and Timelines Procedures

• Thorough knowledge of AR 710-2, DA PAM 710-2-1, AR 735-5, DoD & DA Logistics

Regulations, PAMs, etc., and related DA and DD Forms

• Extensive knowledge of hand receipt procedures

• Ability to communicate effectively at levels involving Intra-Army contracts, mid-level officials, managers, and laboratory managers, and professional Army, Air Force, DoD and contract representatives

• Ability to take an existing hand receipt, produced via GCSS-A, and assist the Primary Hand Receipt Holder (PHRH) in inventorying the section/branch to which the property contained is assigned

• Knowledge in the difference between non-expendable, expendable and sensitive items equipment and the inventory requirements of each category

• Experience dealing with lost, damaged, or destroyed equipment and know required FLIPL procedures to follow

• Familiar with the Army Command Supply Discipline Program (CSDP) and be able to take/perform all actions involved in ensuring compliance

• Comprehensive knowledge of Army Regulations governing the timelines and methods to be used for the inventory of Army property

• Knowledge of Turn-in Procedures for Army Equipment

• Ability to accept/receive, and in some cases pick up, unserviceable/obsolete equipment from supported Primary Hand Receipt Holders (PHRHs)

• Knowledge of all requirements and have experience preparing equipment for turn-in to the assigned Defense Logistics Agency (DLA)/Defense Reutilization Marketing Office (DRMO) in both CONUS and OCONUS location

• Experience in creating DLA Electronic Turn-In Document (ETID)

• Ability to lift up to 60 lbs

• Knowledge of warehouse operations

• Ability to receive supplies and equipment obtained via Government Purchase Card or

Government Contract

• Ability to account for and inventory equipment returning from overseas deployment(s)

• Ability to Understand Warehouse location systems

• Ability to differentiate between classes of supplies and equipment assigned to and required by a forensic laboratory

• Experience driving a 10K or below forklift

1.6.9 DNA Sample. A contractor’s or sub-contractor(s) employees whose place of performance is described as the DACID Gillem, located at 4930 N 31st Street, Forest Park, Georgia 30297- 5205 has performance under this PWS for a time period of two weeks or more is required to give a DNA sample and information at no cost to the Contractor or his/her employees. The DNA sample, which consists of swabbing the inside of one’s mouth, will be collected and maintained by the Combined DNA Index System (CODIS) Branch of the United States Army Criminal Investigation Laboratory (USACIL). The information, to include names of donors, signatures of donors, and dates of collection, and the representative samples will not be released outside the USACIL, unless directed by court order. Likewise, the retention of this information and DNA samples should be considered permanent.

1.6.9.1 The information and DNA sample solicited from a government contractor, or the employees of your sub-contractors are needed by USACIL to develop and maintain a comprehensive Staff DNA Database. The purpose of the Staff DNA Database is the detection of inadvertent transfer of staff DNA to forensic evidence or offender samples. In this context, “staff” includes employees, civilian and military, and contractors working at the DFSC or other law enforcement activities, as well as some visitors. The information and sample will be used for internal quality control purposes. Your participation through the collection of this DNA sample and information, and those of your employees and the employees of your subcontractors, is a mandatory requirement under this PWS. Any unwillingness to provide the information and the DNA sample of even one employee contracted under this PWS having performance at the DACID Gillem place of performance and for two weeks or more will be seen as a breech to a material clause of this PWS.

1.6.9.2 In accordance with DoD 5400.11-R (C2.1.5), dated 14 May 2007, your participation, and the participation of your employees, and the employees of your sub-contractors, will be considered mandatory, the penalty for non-compliance, the Contractor shall be required to reimburse the Government for all cost incurred.

1.6.9.3 For all purposes, under this request for quotation, and/or eventual Task Order, the collection, use, and maintenance of a DNA sample and the collection of the requested information will be considered as a mandatory requirement of the contractor.

1.6.10 Post Award Conference/Periodic Progress Meetings. The Contractor agrees to attend any post award conference convened by the contracting activity or contract administration office in accordance with Federal Acquisition Regulation Subpart 42.5. The Contracting Officer, Contracting Officers Representative (COR), and other Government personnel, as appropriate, may meet periodically with the Contractor to review the contractor's performance. At these meetings, the Contracting Officer will apprise the Contractor of how the government views the contractor's performance and the Contractor shall apprise the Government of problems, if any, being experienced. Appropriate action shall be taken to resolve outstanding issues. These meetings shall be at no additional cost to the Government.

1.6.11 Contracting Officer Representative (COR). The COR will be identified by separate letter.

The COR monitors all technical aspects of the contract and assists in contract administration The COR is authorized to perform the several functions (e.g., assure that the Contractor performs the technical requirements of the contract, perform inspections necessary in connection with contract performance, maintain written and oral communications with the Contractor concerning technical aspects of the contract; issue written interpretations of technical requirements, including Government drawings, designs, specifications; monitor Contractor's performance and notifies both the Contracting Officer and Contractor of any deficiencies;

coordinate availability of government furnished property, and provide site entry of Contractor personnel). A letter of designation issued to the COR, a copy of which is sent to the Contractor, states the responsibilities and limitations of the COR, especially with regard to changes in cost or price, estimates or changes in delivery dates. The COR is not authorized to change any of the terms and conditions of the resulting order.

1.6.12 Key Personnel. The contractor shall provide a site lead who shall be responsible for the performance of the work. The name of this person and an alternate who shall act for the contractor when the manager is absent shall be designated in writing to the contracting officer.

The site lead or alternate shall have full authority to act for the contractor on all contract matters relating to daily operation of this contract. The site lead or alternate shall be available between 8:00 a.m. to 4:30 p.m., Federal holidays or when the Government facility is closed for administrative reasons.

1.6.12.1 Supervision of Contractor Employees. The Government will not exercise any supervision or control over contractor or subcontractor employees while performing work under the contract. Such employees shall be accountable solely to the Contractor, not the Government. The Contractor, in turn, shall be accountable to Government for Contractor or subcontractor employees.

1.6.13 Identification of Contractor Employees. All contract personnel attending meetings, answering government telephones, and working in other situations where their contractor status is not obvious to third parties are required to identify themselves as such to avoid creating an impression in the minds of members of the public that they are government officials. When Contractor personnel send e-mail messages to Government personnel while performing on this contract, the contract personnel e-mail addresses shall include the company name together with the person’s name (ex: John Smith, Contractor, ABC Company). They must also ensure that all documents or reports produced by contractors are suitably marked as contractor products or that contractor participation is disclosed appropriately. The Contractor (to include subcontractors) shall provide each employee an Identification (ID) Badge, which includes at a minimum, the Company Name, Employee Name and a color photo of the employee. ID Badges for Key Personnel shall also indicate their job title. ID Badges shall be worn at all times during which the employee is performing work under this contract. Each Contractor (to include subcontractors) employees shall wear the ID Badge in a conspicuous place on the front of exterior clothing and above the waist except when safety or health reasons prohibit. The Contractor (to include subcontractors) shall be responsible for collection of ID Badges upon completion of the contract or termination of employee.

1.6.14 Contractor Travel. Contractors will not be required to travel CONUS and OCONUS in support of ongoing logistics operations, planning and transformation activities, or to visit other facilities in support of the various organizational mission requirements during the performance of the contract. The government will not pay for TDY/travel expenses, or any tuition associated with contractor training.

1.6.15 Other Direct Costs (ODC). This category includes contractor overtime outlined in paragraph 1.4. All ODC requires Government approval and will not exceed the ODC CLIN of the contract. Reimbursable costs must be in conformance with the task order requirements and authorized by the COR and the Contracting Officer.

1.6.16 Data Rights. The Government has unlimited rights to all documents/material produced under this contract. All documents and materials produced under this contract shall be Government owned and are the property of the Government with all rights and privileges of ownership/copyright belonging exclusively to the Government. The contractor shall not use or sell these documents without written permission from the Contracting Officer. All materials supplied to the Government will be the sole property of the Government and may not be used for any other purpose. This right does not abrogate any other Government rights.

1.6.17 Privacy Act. Work on this contract will require contract personnel to have access to Privacy Information. Contract personnel shall adhere to the Privacy act, Title 5 of the U.S. Code, Section 552a and applicable agency rules and regulations.

1.6.18 Non-Disclosure Agreement. Employees will be required to sign non-disclosure agreements as needed as well as elevated privilege agreements

1.6.19 Organizational Conflict of Interest: Contractor and subcontractor personnel performing work under this contract may receive, have access to or participate in the development of proprietary or source selection information (e.g., cost or pricing information, budget information or analyses, specifications, or work statement, etc.), or perform evaluation services which may create a current or subsequent Organizational Conflict of Interest (OCI) as defined in FAR Subpart 9.5. The Contractor shall notify the Contracting Officer immediately whenever it becomes aware that such access or participation may result in any such OCI. The Contractor’s mitigation plan will be determined to be acceptable solely at the discretion of the Contracting Officer and in the event the Contracting Officer unilaterally determines that any such OCI cannot be satisfactorily avoided or mitigated, the Contracting Officer may affect other remedies as he or she deems necessary, including prohibiting the Contractor from participation in subsequent contracted requirements which may be affected by the OCI.

1.6.20 Safety. Contractors will be expected to conform to the DACID Gillem requirements for employee safety including, but not limited to, OSHA, post fire safety requirements, general laboratory safety protocols, etc.

1.6.10 Phase In/Phase Out Period. There shall be no phase in and phase out period for this contract.

Safety.

PART 2

DEFINITIONS & ACRONYMS

2. DEFINITIONS AND ACRONYMS

2.1 DEFINITIONS

2.1.1 ASCLD-LAB. American Society of Criminal Laboratory Directors- Laboratory Accreditation Board. The certifying board under which the U.S. Army Criminal Investigation Laboratory maintains certification.

2.1.2 Contract Administrator. The official Government representative delegated authority by the Contracting Officer to administer a contract. This individual is normally a member of the appropriate Contracting/Procurement career field and advises on all technical contractual matters.

2.1.3 Contractor. A supplier or vendor having a contract to provide specific supplies or service to the government. The term used in this contract refers to the prime.

2.1.4 Contracting Officer. A person with authority to enter into, administer, and or terminate contracts, and make related determinations and findings on behalf of the government. Note: The only individual who can legally bind the government.

2.1.5 Contracting Officer’s Representative (COR). An employee of the U.S. Government appointed by the contracting officer to administer the contract. Such appointment shall be in writing and shall state the scope of authority and limitations. This individual has authority to provide technical direction to the Contractor as long as that direction is within the scope of the contract, does not constitute a change, and has no funding implications. This individual does NOT have authority to change the terms and conditions of the contract.

2.1.6 Defective Service. A service output that does not meet the standard of performance associated with the Performance Work Statement.

2.1.7 Deliverable. Anything that can be physically delivered but may include non-physical things such as meeting minutes.

2.1.8 Government-Furnished Property (GFP) or Government Property (GP). Property in the position of, or directly acquired by, the Government and subsequently made available to the Contractor.

2.1.9 ISO. Certifying body under which the laboratory has certification.

2.1.10 Key Personnel. Contractor personnel that are evaluated in a source selection process and that may be required to be used in the performance of a contract by the Key Personnel listed in the PWS. When key personnel are used as an evaluation factor in best value procurement, an offer can be rejected if it does not have a firm commitment from the persons that are listed in the proposal.

2.1.11 N.I.S.T. National Institute of Standards and Technology.

2.1.12 Physical Security. Actions that prevent the loss or damage of Government property.

2.1.12 Quality Assurance. The government procedures to verify that services being performed by the Contractor are performed according to acceptable standards.

2.1.13 Quality Assurance Surveillance Plan (QASP). An organized written document specifying the surveillance methodology to be used for surveillance of contractor performance.

2.1.14 Quality Control. All necessary measures taken by the Contractor to assure that the quality of an end product or service shall meet contract requirements.

SUBCONTRACTOR. One that enters into a contract with a prime contractor. The Government does not have privity of contract with the subcontractor.

2.1.15 Workday. The number of hours per day the Contractor provides services in accordance with the contract.

2.1.16 Work Week. Is defined as Monday through Friday, unless specified otherwise.

2.2 ACRONYMS

ACOR Alternate Contracting Officer's Representative AFARS Army Federal Acquisition Regulation Supplement AFMAN Air Force Manual AR Army Regulation CCE Contracting Center of Excellence CFR Code of Federal Regulations CONUS Continental United States (excludes Alaska and Hawaii) COR Contracting Officer Representative COTS Commercial Off the Shelf DA Department of the Army DACID Department of the Army Criminal Investigation Division DD250 Department of Defense Form 250 (Receiving Report) DD254 Department of Defense Contract Security Requirement List DFARS Defense Federal Acquisition Regulation Supplement DMDC Defense Manpower Data Center DOD Department of Defense FAR Federal Acquisition Regulation FISMA Federal Information Security Management Act GLOC Gillem Logistics Operation Center HIPAA Health Insurance Portability and Accountability Act of 1996 IT Information Technology KO Contracting Officer MTLAB Material Technology Laboratory OCI Organizational Conflict of Interest OCONUS Overseas Continental United States ODC Other Direct Costs PIPO Phase In/Phase Out POC Point of Contact PRS Performance Requirements Summary PWS Performance Work Statement QA Quality Assurance QAP Quality Assurance Program QASP Quality Assurance Surveillance Plan QC Quality Control QCP Quality Control Program TE Technical Exhibit

PART 3

GOVERNMENT FURNISHED PROPERTY, EQUIPMENT, AND SERVICES

3. GOVERNMENT FURNISHED ITEMS AND SERVICES

3.1. Services. The Government will provide the necessary workspace and equipment and personal protective equipment (lab coats, masks, gloves) in areas required by the DACID Gillem.

3.2 Facilities. The Government will provide the necessary workspace for the Contractor staff to provide the support outlined in this PWS to include desk space, telephones, computers, and other items necessary to maintain an office environment. The Government will provide computer resources for contractor working at off-site locations. The Contractor shall exercise property accountability procedures IAW DoD and DACID Gillem policy and procedures.

3.3 Utilities. The Government will provide all utilities in the facility available for the Contractor’s use in performance of tasks outlined in this PWS. The Contractor shall instruct employees in the utilities conservations practices and shall be responsible for operating under conditions that preclude the waste of utilities IAW DoD and DACID Gillem policy and procedures. The Government will NOT provide utilities in the facility the contractors use in performance of tasks performed off-site outlined in this PWS.

3.4 Materials. The Government will provide Standard Operating Procedures and Policies, Quality Manuals and Technical Procedures as needed.

PART 4

CONTRACTOR FURNISHED ITEMS AND SERVICES

4. CONTRACTOR FURNISHED ITEMS AND RESPONSIBILITIES

4.1 General: The contractor shall provide all necessary trained experienced technical personnel to perform onsite (remote in extreme cases) service as described in this PWS.

4.2 Secret Facility Clearance: The Contractor shall provide all employee Secret level security clearances. Security procedures will be in accordance with DOD 5200.2R, “Personnel Security Program;” 5105.2 l-M-1, “Department of Defense Sensitive Compartmented Information Administrative, Security Manual;” DOD 5220.22-M, “National Industrial Security Program Operating Manual” (NISPOM); and DOD 5220.22- M-S, “National Industrial Security Program Supplement”

(NISPOMSIJP).

4.3 Personnel: The Contractor shall provide a Site Lead (SL) who shall be responsible for the performance of the work. The name of this person and alternate who shall act for the Contractor when the manager is absent shall be designated in writing to the contracting officer. The SL or alternate shall have full authority to act for the Contractor on all contract matters relating to daily services as defined in this PWS. Site Lead or alternate shall be available 8:00a.m. through 4:30 p.m., Monday thru Friday except Federal holidays or when the Government facility is closed for administrative reasons.

4.4 The Contractor shall provide the Contracting Officer and the Contracting Officer’s Representative a list of telephone numbers where the primary service representative may be contacted during normal working hours and for emergency service calls. The Contractor shall have communication services with his/her own Contractor’s service representative to the COR at all times.

4.5 The contractor shall furnish a signed copy of the monthly service report to the Contracting Officer’s Representative (COR). The detailed report is due within one (1) week after the service period.

4.6 The contractor shall select, supervise, and exercise control and direction over his employees under this contract. The Government will not exercise any supervision or control over the contractor employees in its performance of contractual services under this contract. The contractor shall ensure that no prohibited personal services are performed under this contract.

PART 5

SPECIFIC TASKS

5. Specific Tasks

5.1 Service Performance Metrics. Performance metrics for services shall include (but not be limited to) support availability during a business day at the DACID Gillem, Gillem Enclave, Forest Park, GA. The core hours of the DACID Gillem business day are from 0600 – 1800 hours, Monday through Friday except during federal holidays.

5.2 Program Management: The Contractor shall provide a Site Lead (SL) who shall be responsible for the performance of the work. The name of this person and an alternate who shall act for the Contractor when the manager is absent shall be designated in writing to the contracting officer. The SL or alternate shall have full authority to act for the Contractor on all contract matters relating to daily services as defined in this PWS. Site Lead or alternate shall be available 8:00 a.m. through 4:30 p.m., Monday thru Friday except Federal holidays or when the Government facility is closed for administrative reasons.

5.3 Provide Logistics Management Specialist support:

• Contractor shall organize, plan, and execute logistical sustainment operations in conjunction with guidance for the Chief, Gillem Logistics Operations Center (GLOC)

• Contractor shall assist in preparing logistics requirements plans

• Contractor shall analyze and solve conventional problems or conditions that impede adequate and timely Integrated Logistics Support

• Contractor shall conduct warehouse operations,

• Contractor shall assist in implementing Warehouse and Storage Operations IAW Army Regulation

740-1

• Contractor shall assist in receiving and signing for supplies and equipment

• Contractor shall assist in issuing received supplies and equipment, receiving, accounting for, and issuing supplies and equipment in GCSS-Army, maintaining a Due-in Status File, utilizing Warehouse Location System, and reviewing and analyzing logistical problems to prevent work stoppage

• Contractor shall process deployment transportation and HAZMAT supplies and equipment for shipment to CONUS and OCONUS locations IAW AFMAN 24-604, DOT 49 CFR, Maritime Regulations, the IATA and EPA Guidelines; prepare and process cold storage shipments

• Contractor shall assist in implementing the Command Deployment Discipline Program (CDDP)

5.4 Provide Supply Technician support:

• Contractor shall assist in providing daily property oversight for all assigned property

• Contractor shall perform all supply related functions using the Global Combat Support System-

Army (GCSS-Army)

• Contractor shall assist in maintaining the Property Book Supporting Document File and any other property management task deemed necessary by the Property Book Officer (PBO)

• Contractor will implement Army Inventory Timelines and Procedures

• Contractor shall display and share Army regulatory requirements governing the timelines and methods to be used for the inventory of Army property

• Contractor shall assist Primary Hand Receipt Holders (PHRHs) in inventorying the section/branch’s assigned property

• Contractor shall identify the difference between non-expendable, expendable, and sensitive equipment as well as the inventory requirements of each category

• Contractor shall work within the Army Command Supply Discipline Program (CSDP) guidelines and perform all actions involved within established standards

5.5 Contractor Management Reporting (CMR): The Office of the Assistant Secretary of the Army

(Manpower & Reserve Affairs) operates and maintains a secure Army data collection site where the Contractor shall report ALL Contractor manpower (including subcontractor manpower) required for performance of this contract. The Contractor shall completely fill in all the information in the format using the following web address https://Contractormanpower.army.pentagon.mil. The required information includes: (1) Contracting Office, Contracting Officer, Contracting Officer’s Technical Representative (COTR) or also known as the Contracting Officer’s Representative (COR); (2) Contract number, including task and delivery order number; (3) Beginning and ending dates covered by reporting period; (4) Contractor's name, address, phone number, e-mail address, identity of Contractor employee entering data; (5) Estimated direct labor hours (including sub-Contractors); (6) Estimated direct labor dollars paid this reporting period (including sub-Contractors); (7) Total payments (including sub- Contractors); (8) Predominant Federal Service Code (FSC) reflecting services provided by Contractor (and separate predominant FSC for each sub-Contractor if different); (9) Estimated data collection cost; (10) Organizational title associated with the Unit Identification Code (UIC) for the Army Requiring Activity (the Army Requiring Activity is responsible for providing the Contractor with its UIC for the purposes of reporting this information); (11) Locations where Contractor and sub-Contractors perform the work (specified by zip code in the United States and nearest city, country, when in an overseas location, using standardized nomenclature provided on website); (12) Presence of deployment or contingency contract language;

and (13) Number of Contractor and sub-Contractor employees deployed in theater this reporting period (by country). As part of its submission, the Contractor shall provide the estimated total cost (if any) incurred to comply with this reporting requirement. Reporting period shall be the period of performance not to exceed 12 months ending September 30 of each government fiscal year and must be reported by 31 October of each calendar year. Contractors may use a direct XML data transfer to the database server or fill in the fields on the website. The XML direct transfer is a format for transferring files from a contractor’s system to the secure website without the need for separate data entries for each required data element at the website. The specific formats for the XML direct transfer may be downloaded from the website.

5.6 Invoicing/ WAWF

5.6.1 Wide Area Workflow (WAWF) – Invoicing Receipt, Acceptance, and Property Transfer (iRAPT) shall be implemented in accordance with DFAR 252.232-7003 Electronic Submission of Payment Requests. Manual invoices will not be accepted.

5.6.2 Format. All invoices shall be submitted in WAWF as a 2-in-1 invoice with all applicable monthly documentation attached. Monthly documentation includes Monthly Progress Reports (MPR), In- Progress Reviews (IPR), Trip Reports, and other reports where applicable as stated in the PWS. Monthly documentation may not be submitted via email. Invoices submitted as anything other than a 2-in-1 and/or without attached monthly documentation will be rejected.

5.6.3 Email notification of invoice submission shall be sent to the COR and appropriate representative. This email shall be initiated through the WAWF system by clicking on the "send more email notifications” link. This link is found at the bottom of the "submitted successfully" page after the invoice is submitted into the system. Email notifications, other than those initiated through WAWF, will not meet proper routing requirements, and will not be accepted. If email notifications are not properly sent to appropriate individuals through WAWF, the invoice will be rejected.

5.6.4 A contract employee with the authority to bind the company contractually shall certify all invoices. Invoices shall be submitted no later than (NLT) 5 business days after the end of each month (30-day period), depending on the contract award date. Failure to submit invoices in a timely manner is a direct violation of this contract Agreement. The Government will have the right to exercise a penalty cost, due to the contractor being out of compliance of this contract agreement.

5.6.5 All invoices submitted at the end of the period of performance (each year) shall state “final invoice” and be clearly marked as base period. This annotation should be accomplished in Wide Area Workflow Invoice 2-in-1 section, under Tab Misc. Info, and in the area of Initiator Information

Comments.

5.7 Insurance Requirements. Required Insurance under FAR 52.228-5 Insurance – Work on a Government Installation:

• General Liability: $500,000 per occurrence limit on the comprehensive form of policy

• Workman’s Compensation: IAW State Requirements. Employer's liability coverage in the minimum amount of $100,000.

• Automobile Liability: On the comprehensive form of policy, minimum of $200,000 per person and

$500,000 per occurrence for bodily injury and $20,000 per occurrence for property damage for all automobiles and trucks used in connection with the performance of the contract.

PART 6

APPLICABLE PUBLICATIONS

6. APPLICABLE PUBLICATIONS (CURRENT EDITIONS)

6.1. The Contractor must abide by all DoD, Army, and DACID applicable regulations, publications, manuals, and policies and procedures when performing all services pursuit to this PWS and contract.

NUMBER DATE DESCRIPTION MANDATORY

AR 200-1 Dec 07 Environmental Protection X AR 385-10 Nov 13 Army Safety Program X EM-385-1-1 Aug 11 Safety and Health Requirements Manual X OSHA All OSHA guidelines X

PART 7

ATTACHMENT/TECHNICAL EXHIBIT LISTING

7. Attachment/Technical Exhibit List

7.1 Attachment 1/Technical Exhibit 1 – Performance Requirements

7.2 Attachment 2/Technical Exhibit 2 – Deliverables Schedule

TECHNICAL EXHIBIT 1

Performance Requirements Metrics

The Contractor service requirements are summarized into performance objectives that relate directly to mission essential items. The performance threshold briefly describes the minimum acceptable levels of service required for each requirement. These thresholds are critical to mission success.

Performance Objective

STANDARDS Acceptabl e

Quality Level

(AQL)

Method of Surveillance

Incentive (Positive and/or Negative)

Provide Logistics Management Specialist Support

Para 5.3

Process deployment transportation and HAZMAT supplies and equipment for shipment to CONUS and OCONUS locations

IAW AFMAN 24-

604, DOT 49 CFR,

Maritime Regulations, the IATA and EPA Guidelines; prepare and process cold storage shipments

95%

Periodic inspection

Contractor performance will be documented in

CPARS

Provide Logistics Management Specialist Support

Para 5.3

Organize, plan, and execute logistical sustainment operations in conjunction with guidance from the Chief, Gillem Logistics Operations Center

(GLOC)

100%

Provide Supply Technician Support

Para. 5.4

Perform all supply related functions using the Global Combat Support System- Army (GCSS-Army)

Provide Supply Technician Support

Para. 5.4

Work within the Army Command Supply Discipline Program guidelines and perform all actions within established standards

CPARS.

TECHNICAL EXHIBIT 2

DELIVERABLES SCHEDULE

Deliverable Frequency # of Copies Medium/Format Submit To CMR data

Para 5.5

Period of performance not to exceed 12 months ending September 30 (Government fiscal year);

reported by 31 October of each calendar year.

One (1) Original

Electronic delivered via website submission.

KO

Quality Control Plan

Para 1.6.1

Not later than 10 calendar days after receipt of the award

One (1) Original;

update as changes occur

Paper (hard copy) or electronic delivered via email

KO

List of the primary service representative with contact information

Para 4.4

Not later than 10 calendar days after receipt of the award

Original;

update as changes occur

Paper (hard copy) or electronic delivered via email

KO / COR

Signed copy of monthly status reports

Para 4.5

Within one (2) weeks of completion of work

One (1) Original

Paper (hard copy) or electronic delivered via email

COR

TECHNICAL EXHIBIT 1