W91248-19-R-0003.pdf

SEE ADDENDUM

(No Collect Calls)

W9124819R0003 11-Jan-2019

b. TELEPHONE NUMBER

270-798-7561

8. OFFER DUE DATE/LOCAL TIME

04:00 PM 01 Feb 2019

5. SOLICITATION NUMBER 6. SOLICITATION ISSUE DATE

AUTHORIZED FOR LOCAL REPRODUCTION

PREVIOUS EDITION IS NOT USABLE

STANDARD FORM 1449 (REV. 2/2012)

Prescribed by GSA – FAR (48 CFR) 53.212

(TYPE OR PRINT)

(SIGNATURE OF CONTRACTING OFFICER)

ADDENDA X ARE

26. TOTAL AWARD AMOUNT (For Gov t. Use Only )

23.

CODE 10. THIS ACQUISITION IS

SUCH ADDRESS IN OFFER

17b. CHECK IF REMITTANCE IS DIFFERENT AND PUT

BELOW IS CHECKED

TELEPHONE NO.

W912489. ISSUED BY

18b. SUBMIT INVOICES TO ADDRESS SHOWN IN BLOCK 18a. UNLESS BLOCK

7. FOR SOLICITATION

INFORMATION CALL:

a. NAME

LUIS VALENCIA

2. CONTRACT NO. 3. AWARD/EFFECTIVE DATE 4. ORDER NUMBER

(TYPE OR PRINT)

30b. NAME AND TITLE OF SIGNER 30c. DATE SIGNED 31b. NAME OF CONTRACTING OFFICER

30a. SIGNATURE OF OFFEROR/CONTRACTOR 31a.UNITED STATES OF AMERICA

1 27a. SOLICITATION INCORPORATES BY REFERENCE FAR 52.212-1. 52.212-4. FAR 52.212-3. 52.212-5 ARE ATTACHED.X

25. ACCOUNTING AND APPROPRIATION DATA

1. REQUISITION NUMBER

20.

ADDITIONAL SHEETS SUBJECT TO THE TERMS AND CONDITIONS SPECIFIED.

OFFEROR TO COMPLETE BLOCKS 12, 17, 23, 24, AND 30

SOLICITATION/CONTRACT/ORDER FOR COMMERCIAL ITEMS

0011184848-0003

ARE NOT ATTACHED

27b. CONTRACT/PURCHASE ORDER INCORPORATES BY REFERENCE FAR 52.212-4. FAR 52.212-5 IS ATTACHED. ADDENDA ARE ARE NOT ATTACHED

(BLOCK 5), INCLUDING ANY ADDITIONS OR CHANGES WHICH ARE

SET FORTH HEREIN, IS ACCEPTED AS TO ITEMS:

. YOUR OFFER ON SOLICITATION

28. CONTRACTOR IS REQUIRED TO SIGN THIS DOCUMENT AND RETURN

% FOR:SET ASIDE:UNRESTRICTED OR X

SMALL BUSINESSX

17a.CONTRACTOR/ CODE FACILITY

OFFEROR CODE

MICC - FORT CAMPBELL

BLDG 6923 38TH AND DESERT STORM

FORT CAMPBELL KY 42223

18a. PAYMENT WILL BE MADE BY CODE

RATED ORDER UNDER

DPAS (15 CFR 700)

13a. THIS CONTRACT IS A

13b. RATING

CODE15. DELIVER TO CODE W34GM5 16. ADMINISTERED BY

12. DISCOUNT TERMS11. DELIVERY FOR FOB DESTINA-

TION UNLESS BLOCK IS

MARKED

SEE SCHEDULE

14. METHOD OF SOLICITATION

RFQ IFB RFPX

W0U4 USAG FT CAMPBELL

UNITED STATES ARMY GARRISON, FORT C

DRM PROGRAM BUDGET BLDG 5207

CRP 8TH STREET AND DESERT STORM

AVE

FORT CAMPBELL TN 42223-5000

TEL: 270-798-5430 FAX:

FAX:

TEL: (270)798-7857 SERVICE-DISABLED

VETERAN-OWNED

SMALL BUSINESS

8(A)

HUBZONE SMALL

BUSINESS

SIZE STANDARD:

$15,000,000

NAICS:

811412

X

OFFER DATED

29. AWARD OF CONTRACT: REF.

DELIVER ALL ITEMS SET FORTH OR OTHERWISE IDENTIFIED ABOVE AND ON ANY

COPIES TO ISSUING OFFICE. CONTRACTOR AGREES TO FURNISH AND

EMAIL:

TEL:

31c. DATE SIGNED

SEE SCHEDULE

SCHEDULE OF SUPPLIES/ SERVICESITEM NO. QUANTITY UNIT UNIT PRICE AMOUNT

24.22.21.19.

WOMEN-OWNED SMALL BUSINESS (WOSB)

ELIGIBLE UNDER THE WOMEN-OWNED

SMALL BUSINESS PROGRAM

EDWOSB

32g. E-MAIL OF AUTHORIZED GOVERNMENT REPRESENTATIVE

SOLICITATION/CONTRACT/ORDER FOR COMMERCIAL ITEMS

(CONTINUED)

PAGE 2 OF74

ACCEPTED, AND CONFORMS TO THE CONTRACT, EXCEPT AS NOTED: ______________________________________________________

32a. QUANTITY IN COLUMN 21 HAS BEEN

RECEIVED INSPECTED

32b. SIGNATURE OF AUTHORIZED GOVERNMENT

REPRESENTATIVE

32c. DATE 32d. PRINTED NAME AND TITLE OF AUTHORIZED GOVERNMENT

REPRESENTATIVE

32e. MAILING ADDRESS OF AUTHORIZED GOVERNMENT REPRESENTATIVE 32f . TELEPHONE NUMBER OF AUTHORIZED GOVERNMENT REPRESENTATIVE

37. CHECK NUMBER

FINALPARTIALCOMPLETE

36. PAYMENT35. AMOUNT VERIFIED

CORRECT FOR

34. VOUCHER NUMBER

FINAL

33. SHIP NUMBER

PARTIAL

38. S/R ACCOUNT NUMBER 39. S/R VOUCHER NUMBER 40. PAID BY

41a. I CERTIFY THIS ACCOUNT IS CORRECT AND PROPER FOR PAYMENT

41b. SIGNATURE AND TITLE OF CERTIFYING OFFICER 41c. DATE

42a. RECEIVED BY (Print)

42b. RECEIVED AT (Location)

42c. DATE REC'D (YY/MM/DD) 42d. TOTAL CONTAINERS

STANDARD FORM 1449 (REV. 2/2012) BACK

Prescribed by GSA – FAR (48 CFR) 53.212

AUTHORIZED FOR LOCAL REPRODUCTION

PREVIOUS EDITION IS NOT USABLE

SEE SCHEDULE

20.

SCHEDULE OF SUPPLIES/ SERVICES

21.

QUANTITY UNIT

22. 23.

UNIT PRICE

24.

AMOUNT

19.

ITEM NO.

W9124819R0003

Section B - Supplies or Services and Prices

ITEM NO SUPPLIES/SERVICES ESTIMATED

QUANTITY

UNIT UNIT PRICE ESTIMATED AMOUNT

0001 1,650 Each Preventative Maintenance Services

FFP

Washer/dryer preventative maintenance services in accordance with PWS paragraph 5.2 FOB: Destination

PURCHASE REQUEST NUMBER: 0011184848-0003

PSC CD: J099

ESTIMATED

NET AMT

ITEM NO SUPPLIES/SERVICES QUANTITY UNIT UNIT PRICE AMOUNT

0002 1 Job Dryer Duct/Vent System Maintenance

FFP

Dryer duct/vent system maintenance services in accordance with PWS paragraph 5.3 FOB: Destination

Washer/Dryer Repair

T&M Washer/Dryer repair in accordance with PWS paragraph 5.4

TOT ESTIMATED PRICE

CEILING PRICE

ITEM NO SUPPLIES/SERVICES EST.

UNIT UNIT PRICE EST. AMOUNT

0003AA 100 Hours Labor

T&M

UNIT UNIT PRICE EST. AMOUNT

0003AB 1 Job Materials

T&M Materials used for washer/dryer repair.

NOTE: This CLIN is estimated at $20,000.00. The Government does not guarantee any amount required for materials to be used in machine repair.

UNIT UNIT PRICE ESTIMATED AMOUNT

0004 100 Each Washer/Dryer Installation

FFP

Washer/Dryer relocation in accordance with PWS paragraph 5.5

0005 1 Each Contractor Manpower Reporting

FFP

Contractor Manpower Reporting in accordance with PWS paragraph 5.6

UNIT UNIT PRICE ESTIMATED AMOUNT

1001 1,650 Each OPTION Preventative Maintenance Services

FFP

Washer/dryer preventative maintenance services in accordance with PWS paragraph 5.2

1002 1 Job OPTION Dryer Duct/Vent System Maintenance

FFP

Dryer duct/vent system maintenance services in accordance with PWS paragraph 5.3

OPTION Washer/Dryer Repair

UNIT UNIT PRICE EST. AMOUNT

1003AA 100 Hours OPTION Labor

T&M

UNIT UNIT PRICE EST. AMOUNT

1003AB 1 Job OPTION Materials

T&M Materials used for washer/dryer repair.

NOTE: This CLIN is estimated at $20,000.00. The Government does not guarantee any amount required for materials to be used in machine repair.

UNIT UNIT PRICE ESTIMATED AMOUNT

1004 100 Each OPTION Washer/Dryer Installation

FFP

Washer/Dryer relocation in accordance with PWS paragraph 5.5

1005 1 Each OPTION Contractor Manpower Reporting

FFP

Contractor Manpower Reporting in accordance with PWS paragraph 5.6

UNIT UNIT PRICE ESTIMATED AMOUNT

2001 1,650 Each OPTION Preventative Maintenance Services

FFP

Washer/dryer preventative maintenance services in accordance with PWS paragraph 5.2

2002 1 Job OPTION Dryer Duct/Vent System Maintenance

FFP

Dryer duct/vent system maintenance services in accordance with PWS paragraph 5.3

OPTION Washer/Dryer Repair

UNIT UNIT PRICE EST. AMOUNT

2003AA 100 Hours OPTION Labor

T&M

UNIT UNIT PRICE EST. AMOUNT

2003AB 1 Job OPTION Materials

T&M Materials used for washer/dryer repair.

NOTE: This CLIN is estimated at $20,000.00. The Government does not guarantee any amount required for materials to be used in machine repair.

UNIT UNIT PRICE ESTIMATED AMOUNT

2004 100 Each OPTION Washer/Dryer Installation

FFP

Washer/Dryer relocation in accordance with PWS paragraph 5.5

2005 1 Each OPTION Contractor Manpower Reporting

FFP

Contractor Manpower Reporting in accordance with PWS paragraph 5.6

Section C - Descriptions and Specifications

PERFORMANCE WORK STATEMENT

PERFORMANCE WORK STATEMENT (PWS)

WASHER/DRYER PM and REPAIR

FORT CAMPBELL, KENTUCKY

PROJECT NO. FE171477J

PART 1

GENERAL INFORMATION

1. GENERAL: This is a non-personnel services contract to provide maintenance services for Government owned washers and dryers. The Government shall not exercise any supervision or control over the contract service providers performing the services herein. Such contract service providers shall be accountable solely to the Contractor who, in turn is responsible to the Government.

1.1 Description of Services/Introduction: The contractor shall provide all personnel, equipment, supplies, facilities, transportation, tools, materials, supervision, and other items and non-personal services necessary to perform services as defined in this Performance Work Statement, except for those items specified as Government furnished property and services. The contractor shall perform to the standards in this contract.

1.2 Background: Fort Campbell requires the maintenance/service of more than 1,613 individual washer/dryer units in approximately 86 buildings.

1.3 Objectives:

Preventative maintenance of washers and dryers Dryer duct/vent system maintenance, preventive maintenance, and duct cleaning Repair of washers and dryers

1.4 Scope: Services include scheduling and performance of preventative maintenance, responding to service calls for inoperable equipment, and other associated work necessary to maintain Government owned washers, dryers, and ductwork to standards specified herein.

1.5 Period of Performance: The period of performance shall be for one (1) Base Year of 12 months and two (2) 12-month option years. The Period of Performance reads as follows:

Base Year TBD Option Year I TBD Option Year II TBD

1.6 General Information

1.6.1 Quality Control The contractor shall develop and maintain an effective quality control program to ensure services are performed in accordance with this PWS. The contractor shall develop and implement procedures to identify, prevent, and ensure non-recurrence of defective services. The contractor’s quality control program is the means by which he assures himself that his work complies with the requirement of the contract. After acceptance of the quality control plan the contractor shall receive the contracting officer’s acceptance in writing of any proposed change to his QC system.

1.6.1.1 The Quality Control Plan shall be submitted by the contractor within 10 days following contract award.

Deliverable: Quality Control Plan

1.6.2 Quality Assurance: The government shall evaluate the contractor’s performance under this contract in accordance with the Quality Assurance Surveillance Plan. This plan is primarily focused on what the Government must do to ensure that the contractor has performed in accordance with the performance standards. It defines how the performance standards will be applied, the frequency of surveillance, and the minimum acceptable defect rates.

1.6.3 Recognized Holidays: The Contractor’s performance shall not be required on the legal public holidays listed below. Holidays occurring on weekends will be observed as directed by the published Army calendar.

New Year’s Day Labor Day Martin Luther King Jr.’s Birthday Columbus Day President’s Day Veteran’s Day Memorial Day Thanksgiving Day Independence Day Christmas Day

1.6.4 Hours of Operation: The contractor is responsible for conducting business, between the hours of 0730 to 1600 Monday thru Friday except Federal holidays or when the Government facility is closed due to local or national emergencies, administrative closings, or similar Government directed facility closings. When hiring personnel, the Contractor shall keep in mind that the stability and continuity of the workforce are essential.

1.6.4.1 Delays due to exercises and contingencies are part of the environment and cannot be considered cause for an adjustment in price. Washer/dryer maintenance and cleaning operations are subject to unscheduled interruptions and Contractor employees may be required to immediately leave the designated work area or be denied access due to exercises and contingencies.

1.6.4.2 Mission requirements may necessitate suspension or cancellation of washer/dryer, maintenance, and cleaning operations for a given period. These delays could potentially also affect the maintenance and cleaning of the dryer duct and ventilation systems.

1.6.4.3 Contractor shall immediately report any occurrence of suspension of washer/dryer, maintenance, and cleaning operations to the COR. All uncompleted work requirements may be rescheduled at a later date.

1.6.5 Place of Performance: The work to be performed under this contract will be performed at Fort Campbell, KY.

1.6.6 Type of Contract: The government will award a hybrid fixed price/time and materials contract.

1.6.7 Security Requirements:

1.6.7.1 Physical Security: The contractor shall be responsible for safeguarding all government equipment, information and property provided for contractor use. At the close of each work period, government facilities, equipment, and materials shall be secured.

1.6.7.2 Key Control: The Contractor shall establish and implement methods of making sure all keys/key cards issued to the Contractor by the Government are not lost or misplaced and are not used by unauthorized persons. NOTE:

All references to keys include key cards. Keys that will be issued are master keys (i.e. DPW5 and Red lock keys).

No keys issued to the Contractor by the Government shall be duplicated. The Contractor shall develop procedures covering key control that shall be included in the Quality Control Plan. Such procedures shall include turn-in of any issued keys by personnel who no longer require access to locked areas. The Contractor shall immediately report any occurrences of lost or duplicate keys/key cards to the Contracting Officer.

1.6.7.2.1 In the event keys, other than master keys, are lost or duplicated, the Contractor shall, upon direction of the Contracting Officer, re-key or replace the affected lock or locks; however, the Government, at its option, may replace the affected lock or locks or perform re-keying. When the replacement of locks or re-keying is performed by the Government, the total cost of re-keying or the replacement of the lock or locks shall be deducted from the monthly payment due the Contractor. In the event a master key is lost or duplicated, all locks and keys for that system shall be replaced by the Government and the total cost deducted from the monthly payment due the Contractor.

1.6.7.2.2 The Contractor shall prohibit the use of Government issued keys/key cards by any persons other than the Contractor’s employees. The Contractor shall prohibit the opening of locked areas by Contractor employees to permit entrance of persons other than Contractor employees engaged in the performance of assigned work in those areas, or personnel authorized entrance by the Contracting Officer.

1.6.7.3 iWATCH Training: The contractor and all associated sub-contractors shall brief all employees on the local iWATCH program (training standards shall be provided by the Government at the Post-award conference). This locally developed training will be used to inform employees of the types of behavior to watch for and instruct employees to report suspicious activity to the COR. This training shall be completed within 30 calendar days of contract award, and within 5 calendar days of new employees being hired. Contractor shall submit a list of trained personnel to the COR.

Deliverable: iWatch Training

1.6.8 Safety: The Contractor shall safeguard and maintain all Government and Contractor property, as well as provide for the safety and well-being of personnel employed under this contract. The Contractor shall comply with AR 385-10, The Army Safety Program.

1.6.8.1 Safety Requirements: In order to provide safety control for protection to the life and health of employees and other persons; for prevention of damage to property, materials, supplies, and equipment; and for avoidance of work interruptions in the performance of this contract, the contractor shall comply with EM 385-1-1.

1.6.8.2 Safety Deficiencies: The contractor is responsible for enacting a pro-active, aggressive safety program.

Once safety deficiencies or unsafe practices or operations occur, the contractor must correct them immediately. In the event the Government notes unsafe practices, the contractor will be notified and the contractor shall immediately correct all safety deficiencies. Such notice when delivered to the contractor or his representative at the site of work shall be deemed sufficient for this purpose. Also, the contractor is responsible for ensuring that the equipment is in a safe operating condition, that it is used in a safe manner, and that it is used in a safe environment and condition.

1.6.8.2.1 Equipment: The contractor shall not leave equipment unattended while in use or leave any equipment on Fort Campbell property overnight.

1.6.8.3 Occupational Safety and Health. The Contractor shall comply with the Occupational Safety and Health Administration (OSHA) standards. The Contractor shall be responsible for ensuring adherence to all applicable Ft Campbell State of Kentucky and Tennessee, and federal rules and regulations.

1.6.8.4 Safety Plan. Contractor to submit a safety plan within 10 days of post award conference. (Note: account for confined space, man-lift). Submit an appropriate Activity Hazard Analysis

Deliverable: Safety Plan and AHA

1.6.9 Security.

1.6.9.1 Access and General Protection/Security Policy and Procedures. The Contractor and all associated subcontractors’ employees shall comply with applicable installation, facility, and area commander installation/facility access and local security policies and procedures (provided by a Government representative).

The Contractor workforce must comply with all personal identity verification requirements as directed by DOD, Headquarters Department of the Army (HQDA), and/or local policy. In addition to the changes otherwise authorized by the changes clause of this contract, should the Force Protection Condition (FPCON) at any individual facility or installation change, the Government may require changes in Contractor security matters or processes.

1.6.9.2 Anti-Terrorism and Operations Security

1.6.9.2.1 AT Level I Training: This provision is for contractor employees with an area of performance within an Army controlled installation, facility, or area. All contractor employees, to include subcontractor employees, requiring access to Army installations, facilities, and controlled access areas shall complete AT Level I awareness training within 30 calendar days after contract award date and within 5 days of new employees being hired. The contractor shall submit certificates of completion for each affected contractor employee and subcontractor employee to the KO.

Deliverable: AT Level I Training

1.6.9.2.2 Access and General Protection/Security Policy and Procedures: This standard language text is for contractor employees with an area of performance within an Army controlled installation, facility, or area.

Contractor and all associated sub-contractors’ employees shall comply with applicable installation, facility, and area commander installation/facility access and local security policies and procedures (provided by government representative). The contractor shall also provide all information required for background checks to meet installation access requirements to be accomplished by installation Provost Marshall Office, Director of Emergency Services, or Security Office. Contractor workforce must comply with all personal identity verification requirements as directed by DOD, HQDA, and/or local policy. In addition to the changes otherwise authorized by the changes clause of this contract, should the Force Protection Condition (FPCON) at any individual facility or installation change, the Government may require changes in contractor security matters or processes.

1.6.9.2.3 In order to gain access to Fort Campbell, KY non-Federal Government and non-DoD issued ID cardholders require identity proofing and vetting to determine fitness and eligibility for access. Specifically, a check of records through the National Crime Information Center (NCIC) Interstate Identification Index (III) is the Army’s minimum background check for the entrance onto Army installations for non-Common Access Card (CAC) holders, to include entrance of visitors.

1.6.9.2.4 Entry into Installation: Commercial trucks are required to enter the installation via Gate 7. Gate 7, located in Kentucky, is accessible from U.S. Highway 41A. Contractors should expect delays with commercial trucks entering via this gate as vehicles might be subject to physical inspections.

1.6.9.2.5 Fort Campbell applies the following non-Federal Government cardholder criteria to determine the authorized type of access control credentials:

Contractors TBD or 1-Day Pass Sub-Contractors TBD or 1-Day Pass Vendors TBD or 1-Day Pass Suppliers TBD or 1-Day Pass Service Providers TBD or 1-Day Pass Visitors (Case-by-Case Basis) 1-Day Pass

1.6.9.2.6 Personnel roster for Restricted Areas: Personnel rosters shall be submitted within 10 days of contract award. The rosters will be utilized to secure Contractor employee admission to restricted areas. The rosters shall be submitted electronically to the COR on the format provided by the Government. The Contractor shall provide an updated roster within 5 days when new employees are hired.

Deliverable: Personnel Roster of Employees

1.6.10 Post Award Conference/Periodic Progress Meetings: The Contractor agrees to attend any post award conference convened by the contracting activity or contract administration office in accordance with Federal Acquisition Regulation Subpart 42.5. The contracting officer, Contracting Officers Representative (COR), and other Government personnel, as appropriate, may meet periodically with the contractor to review the contractor’s performance. At these meetings the contracting officer will apprise the contractor of how the government views the contractor’s performance and the contractor will apprise the Government of problems, if any, being experienced.

Appropriate action shall be taken to resolve outstanding issues. These meetings shall be at no additional cost to the government.

1.6.10.1 Written minutes of such meetings will be recorded by the Government and signed by the Program/Project

Manager and the Contracting Officer, or COR and distributed within five (5) workdays after the meeting. The Contractor may request a meeting with the Contracting Officer or COR when the Contractor believes such a meeting is necessary. Written minutes of such meetings shall be recorded by the Contractor and signed by all participants involved and distributed within five (5) workdays after the meeting. In either case, if the Contractor does not concur with any portion of the minutes, recorded by the Government or the Contractor, such non-concurrence shall be provided in writing to the Contracting Officer within two (2) calendar days following receipt of the minutes.

1.6.11 Contracting Officer Representative (COR): The (COR) will be identified by separate letter. The COR monitors all technical aspects of the contract and assists in contract administration and is authorized to perform the following functions: assure that the Contractor performs the technical requirements of the contract; perform inspections necessary in connection with contract performance; maintain written and oral communications with the Contractor concerning technical aspects of the contract; issue written interpretations of technical requirements, including Government drawings, designs, and specifications; monitor Contractor’s performance and notifies both the Contracting Officer and Contractor of any deficiencies; and provide site entry of Contractor personnel. A letter of designation issued to the COR, a copy of which is sent to the Contractor, states the responsibilities and limitations of the COR, especially with regard to changes in cost or price, estimates or changes in delivery dates. The COR is not authorized to change any of the terms and conditions of the resulting order.

1.6.12 Key Personnel: The Contractor shall provide a Project Manager (PM), who shall be responsible for the performance of the work under this contract. The PM shall have full authority to act for the Contractor on all contract matters relating to daily operation of this contract. The Project Manager shall be available at all times whenever their contract personnel are working on Fort Campbell property. The PM shall be capable possess a valid driver’s license with vehicle insurance for the work vehicles.

1.6.12.1 Any changes to the working status of these key personnel shall be transmitted (in writing) to the KO within 24 hours of the proposed change. If, for any reason, any of the key personnel becomes, or is expected to become, unavailable for work under this contract for a continuous period exceeding 14 calendar days the contractor shall promptly replace personnel with personnel who possess qualifications equal to or better than that of the original employee. The Contractor shall ensure all key personnel terminated or released from employment under this contract are replaced within 5 calendar days of the termination.

1.6.12.2 The Project Manager shall have access to the installation for the duration of the contract.

1.6.12.3 The Project Manager and the QC (may be same person) are the only personnel rated by the Government as Key Personnel on this contract.

1.6.12.4 Key Personnel shall be available for the COR to contact him/her when contract personnel are working. The Contractor shall provide a means of communication which allows the COR to be able to contact the Project Manager/QC during the working days of the week.

1.6.13 Contractor Employees

1.6.13.1 Identification: All contract personnel shall be identified as a Contractor, i.e. company logo on a standard colored, collared shirt and an identification badge (same size as driver’s license). All contract personnel are required to identify themselves such that they avoid creating an impression in the minds of members of the public that they are Government officials. They must also ensure that all correspondence (documents, emails etc.) or reports produced by the Contractor are suitably marked as Contractor products or that Contractor participation is appropriately disclosed.

1.6.13.2 Contractor Personnel Appearance and Performance: The Contractor shall ensure their personnel do not perform work under the influence of alcohol, marijuana, illegal prescribed drugs or any other incapacitating agents.

Contractor shall ensure employees utilize protective equipment, in compliance with EM385-1-1, while working to include at a minimum: high-visibility/reflective shirts (with short sleeves at a minimum, i.e. no cut-off shirt sleeves) with company Logo clearly legible and safety boots. Shirts to be replaced when Logo is unserviceable and/or unreadable.

1.6.13.3 Standards of Conduct: Contractor personnel’s conduct shall not reflect discredit upon the Government. The Contractor shall ensure that personnel present a professional appearance. The Contractor’s employees shall observe and comply with all local policies and procedures concerning fire, safety, environmental protection, sanitation, security, and possession of firearms or other lethal or illegal weapons or substances. The Contractor is responsible for ensuring that any contractor employees providing services under this contract conduct themselves and perform services in a professional, safe, and responsible manner. The Contractor shall remove from the job site any employee for reasons of misconduct or security. In accordance with DOD Directive 5500.7-R, “Joint Ethics Regulation”, Contractor employees must avoid improper influence in the execution of their duties under the contract. Particular attention should be paid to acceptance of gifts/ gratuities, and on non-disclosure of sensitive or classified information. The Contractor shall ensure employee conduct complies with 41 U.S. C 423 relative to release of acquisition related information or actions or discussions which may prejudice future competitions. The Contractor shall ensure no contractor employees conduct political related activities or events on the installation.

1.6.13.3.1 The Contractor shall not in any way represent that it is a part of the U. S. Government, or that it has the authority to contract or procure supplies for the account of the United States of America

1.6.14 Contractor Vehicles: All contractor vehicles and equipment shall be clearly marked with company markings.

Contractor shall not drive unmarked work vehicles or equipment on the installation. Minimum size of markings shall be 1’ x 2’ on vehicle doors or other highly visible areas.

1.6.14.1 The COR is authorized to inspect Contractor’s work vehicles at any time to ensure they are in a safe operating condition.

1.6.15 Business Relations: The Contractor shall successfully integrate and coordinate all activity needed to execute the requirement. The Contractor shall manage the timeliness, completeness and quality of problem identification to a degree acceptable to the Government. The Contractor shall provide corrective action plans, timely identification of issues and effective management of subcontractors. The Contractor shall assure customer satisfaction and professional and ethical behavior of all Contractor personnel.

1.6.16 Special Qualifications

1.6.16.1 Contractor to submit certification indicating competencies on cleaning vents/ducts/exhausts IAW SMACNA (Sheet Metal & A/C Contractors National Association) standards.

Deliverable: Certification of competencies

1.6.16.2 Contractor to submit qualification demonstrating two-year experience with appliance repair

Deliverable: Qualifications demonstrating two years of experience

1.6.17 Disposition of Waste Material.

1.6.17.1 The Fort Campbell Convenience Center #1 is available for all recyclable materials (paper, cardboard, metals) and refuse other than municipal solid waste or solid waste. Large amounts of cardboard (Ex: from new washers/dryers at contract start-up) shall be the responsibility of the washer/dryer contractor to take directly to the Fort Campbell Recycle Center, Building 6695 or other appropriate facility. Coordination of these deliveries is the responsibility of the Washer/Dryer contractor. The Recycle Center’s operating hours are 0730 to 1600 with last loads being accepted not later than 1530.

1.6.17.2 Wood Pallets and Cardboard: Wood pallets and cardboard must be segregated from debris going to the Government construction landfill. The wood pallets may be transported to the convenience center located at A Shau Valley Road and Airborne Street. The cardboard shall be taken to the recycle plant (Currently Bldg 5225) or to the convenience center listed above. The cardboard shall include corrugated cardboard, cereal box type cardboard and brown paper sack type paper.

1.6.17.3 The contractor is not permitted to use the Fort Campbell refuse dumpsters that may be located near work sites for disposal of materials.

1.6.18 Restricted Traffic Routes: Contractors are required to observe and adhere to restrictions for roads used for military physical training routes. These roads allow no access or limited access during specific times of the day.

1.6.19 Reports: Reports as specified and any other Deliverables shall be submitted in an electronic format to the COR or as directed by the Contracting Officer to the following address:

DPW – Contract Management Branch DPW, Engineer Design Branch BLDG 865 16th & Bastogne Ave Fort Campbell, KY 42223-5705

(Submit to e-mail: usarmy.campbell.imcom-atlantic.mbx.dpw-contract-management@mail.mil)

1.6.20 Organizational Conflict of Interest: Contractor and subcontractor personnel performing work under this contract may receive, have access to or participate in the development of proprietary or source selection information (e.g., cost or pricing information, budget information or analyses, specifications or work statements, etc.) or perform evaluation services which may create a current or subsequent Organizational Conflict of Interests (OCI) as defined in FAR Subpart 9.5. The Contractor shall notify the Contracting Officer immediately whenever it becomes aware that such access or participation may result in any actual or potential OCI and shall promptly submit a plan to the Contracting Officer to avoid or mitigate any such OCI. The Contractor’s mitigation plan will be determined to be acceptable solely at the discretion of the Contracting Officer and in the event the Contracting Officer unilaterally determines that any such OCI cannot be satisfactorily avoided or mitigated, the Contracting Officer may effect other remedies as he or she deems necessary, including prohibiting the Contractor from participation in subsequent contracted requirements which may be affected by the OCI.

PART 2

DEFINITIONS & ACRONYMS

2. DEFINITIONS AND ACRONYMS:

2.1 DEFINITIONS:

2.1.1 CONTRACTOR. A supplier or vendor awarded a contract to provide specific supplies or service to the government. The term used in this contract refers to the prime.

2.1.2 CONTRACTING OFFICER (KO). A person with authority to enter into, administer, and or terminate contracts, and make related determinations and findings on behalf of the government. The KO is the only person authorized to direct changes in any of the requirements under this contract, and, notwithstanding any provisions contained elsewhere in this contract, said authority remains solely in the KO. In the event the Contractor effects any such change at the direction of any person other than the KO, the change will be considered to have been made without authority and solely at the risk of the Contractor. All contract administration will be effected by the KO.

Communications pertaining to contractual administrative matters shall be addressed to the KO. No changes in or deviation from the terms and conditions shall be affected, without a written modification to the contract, executed by the KO authorizing such changes. Note: The only individual who can legally bind the government.

2.1.3 CONTRACTING OFFICER’S REPRESENTATIVE (COR). An employee of the U.S. Government appointed by the contracting officer to administer the contract. Such appointment shall be in writing and shall state the scope of authority and limitations. This individual has authority to provide technical direction to the Contractor as long as that direction is within the scope of the contract, does not constitute a change, and has no funding implications. This individual does NOT have authority to change the terms and conditions of the contract.

2.1.4 DEFECTIVE SERVICE. A service output that does not meet the standard of performance associated with the Performance Work Statement.

2.1.5 DELIVERABLE. Anything that can be physically delivered, but may include non-manufactured things such as meeting minutes or reports.

2.1.6 KEY PERSONNEL. Contractor personnel that are evaluated in a source selection process and that may be required to be used in the performance of a contract by the Key Personnel listed in the PWS. When key personnel are used as an evaluation factor in best value procurement, an offer can be rejected if it does not have a firm commitment from the persons that are listed in the proposal.

2.1.7 PHYSICAL SECURITY. Actions that prevent the loss or damage of Government property.

2.1.8 QUALITY ASSURANCE. The government procedures to verify that services being performed by the Contractor are performed according to acceptable standards.

2.1.9 QUALITY ASSURANCE Surveillance Plan (QASP). An organized written document specifying the surveillance methodology to be used for surveillance of contractor performance.

2.1.10 QUALITY CONTROL. All necessary measures taken by the Contractor to assure that the quality of an end product or service shall meet contract requirements.

2.1.11 SUBCONTRACTOR. One that enters into a contract with a prime contractor. The Government does not have privity of contract with the subcontractor.

2.1.12 WORK DAY. The number of hours per day the Contractor provides services in accordance with the contract.

2.1.12 WORK WEEK. Monday through Friday, unless specified otherwise.

2.2. ACRONYMS:

ACOR Alternate Contracting Officer’s Representative AFARS Army Federal Acquisition Regulation Supplement AR Army Regulation CCE Contracting Center of Excellence CFR Code of Federal Regulations CONUS Continental United States (excludes Alaska and Hawaii) COR Contracting Officer Representative COTR Contracting Officer’s Technical Representative COTS Commercial-Off-the-Shelf DA Department of the Army DD250 Department of Defense Form 250 (Receiving Report) DD254 Department of Defense Contract Security Requirement List DFARS Defense Federal Acquisition Regulation Supplement DMDC Defense Manpower Data Center DOD Department of Defense FAR Federal Acquisition Regulation HIPAA Health Insurance Portability and Accountability Act of 1996 KO Contracting Officer OCI Organizational Conflict of Interest OCONUS Outside Continental United States (includes Alaska and Hawaii) ODC Other Direct Costs PIPO Phase In/Phase Out POC Point of Contact PRS Performance Requirements Summary PWS Performance Work Statement QA Quality Assurance QAP Quality Assurance Program QASP Quality Assurance Surveillance Plan QC Quality Control QCP Quality Control Program TE Technical Exhibit

PART 3

GOVERNMENT PROVIDED PROPERTY, EQUIPMENT, AND SERVICES

3. GOVERNMENT PROVIDED ITEMS AND SERVICES:

3.1 Facilities

3.1.1 The Government will provide a building or on-post site for use as a lay down area. This area will be in support of the Contractor in performing the requirements of this contract.

3.1.2 Storing of float machines will be the responsibility of the Government at a designated location. This facility will be used by the contractor if the appliance cannot be repaired in a timely manner and replacement is required.

3.2 The Government will furnish no property, equipment, or services for Contractor use in the performance of this work.

PART 4

CONTRACTOR FURNISHED ITEMS AND SERVICES

4. CONTRACTOR FURNISHED ITEMS AND RESPONSIBILITIES:

4.1 General: The Contractor shall furnish all supplies, equipment, and services required to perform work under this contract that are not listed under Section 3 of this PWS.

PART 5

SPECIFIC TASKS

5. Specific Tasks:

5.1 Basic Services. The Contractor shall provide all management, tools, repair parts, equipment and labor necessary to perform work to provide the Installation, Repair Service, Routine Maintenance, and Preventive Maintenance of Washers specified in this PWS.

5.2 Preventative Maintenance

5.2.1 The contractor shall provide preventative maintenance (PM) on washers and dryers as per the manufacturer’s specifications (owner’s manual recommendations). PM services are to be performed annually.

5.2.2 Contractor shall provide a service schedule for the PM of the washers and dryers. The intent is that between service orders (PWS para 5.4) and scheduled PM services, PM services will be performed at least once per year, per unit.

5.2.2.1 The Government expects that, if the Contractor performs a service call on one unit in the laundry room of a building, the Contractor will ensure all other units in the same room are in proper operational condition. If, during this review, the Contractor determines a repair is required on a different machine in the laundry room, Contractor will contact the COR to initiate a new service order.

Deliverable: PM plan for washers and dryers

5.2.3 Monthly Maintenance Report. The Contractor shall provide a monthly Preventative Maintenance report that provides a status of the prior month services to the COR. This monthly report shall contain, at a minimum, building number and floor, equipment type, assigned machine number, date of service, and type of preventative maintenance performed. A Preventative Maintenance action is not required for the Base Year of this contract. Reports are due on the first week of the succeeding month.

Deliverable: Monthly PM report

5.3 Dryer Duct/Vent System Maintenance

5.3.1 The Contractor shall clean and repair dryer duct work/vents from the dryer connection to the end of the exhaust in each building. Contractor shall clean and repair dryer exhaust vent/duct work initially within 180 days and annually thereafter.

5.3.2 Cleaning includes replacement of vent caps, hoods, filters, etc. The Contractor shall perform all services (including materials, workmanship, cleaning, etc) as per SMACNA (Sheet Metal & A/C Contractors National Association) specifications and manufacturer’s recommendations.

5.3.3 Contractor shall develop and submit an initial exhaust vent/duct service plan for the first 180 days of the contract. Provide plan/spreadsheet to the Government within 15 days prior to issuance of any task order.

Deliverable: Duct/vent service plan

5.4 Washer/Dryer Repair

5.4.1 The Contractor shall respond to Service Calls for inoperable equipment and provide maintenance support for washers and dryers. This includes accessories, repair parts, and connecting hardware.

5.4.2 Contractor is to respond to each service call the next business day after receiving the service order. A completed service call is a diagnosis and repair/maintenance action. Contractor either repairs the individual unit or exchanges it with a unit from the warehouse within three business days.

5.4.2.1 When a washer and/or dryer is exchanged with the warehouse, the contractor will provide the machine data plate information, from both units, electronically to the COR on the same day.

5.4.2.2 If a machine is removed and taken to the warehouse, the Contractor shall make repairs at the warehouse.

5.4.2 Minor (most frequent) repairs consist of the following:

Belts Pumps Tubing lines/hoses Heater elements Leveling of machines Replace missing Fabric softener/Bleach dispenser Unclogging washer drains Electronics Other minor repairs, where wholesale parts cost is less than $20.

Resetting of circuit breakers, when necessary

5.4.3 Major Repairs. Major component repairs such as replacing cases, motors, drums, and frames can be made at warehouse. The Contractor shall not remove any machines from the Installation for any reason.

5.4.3.1 Contractor to provide an all-inclusive quote for parts, labor, and time estimate for major component repairs.

5.4.4 During the performance of Service Calls on washers, the Contractor shall perform the following inspections:

ensure that the timer and cycle is operational, there is no leakage, check unusual noises, doors are on hinges properly, console is intact, missing knobs are replaced, check serviceability of belts, and ensure that the washer/dryer machine is sitting level.

5.4.5 Service/Maintenance Work Ticket to be submitted electronically to the COR the next business day after repair is completed.

5.4.6 Monthly Report roll-up Response to Service Calls for Inoperable Equipment. The Contractor shall provide a report of service orders and repairs performed during the month. This monthly report shall contain, at a minimum Date of Service Order (Demand Maintenance Order-DMO), Building Number, Equipment I.D. #, type of repair performed, and date completed. It will also list and document if a washer & dyer units was exchanged at warehouse.

Deliverable: Monthly Service Call roll-up report

5.5 Washer/Dryer Installation

5.5.1 The Contractor shall relocate new washers and dryers from the Government warehouse on Fort Campbell and install them in each of the designated buildings.

5.5.2 The contractor shall install the washers and dryers to conform to standard commercial practices of the appliance industry and the National Electrical Code (NEC). Contractor to provide all accessories for the new equipment installation. All accessories and installation components are to be new and NOT salvaged.

Cannibalization of washers and dryers will be authorized ONLY with approval of COR.

5.5.3 Signs/Appliance Identification. The contractor shall place approved metal identification plates on each washer & dryer. The identification plates will state [DPW] and [machine #]. COR will provide labeling guidance at post award conference.

5.5.4 Each laundry room shall be a framed, and centrally located, instruction sheet within the laundry room. The instruction sheet will have procedures for occupants to call in Service Orders for inoperable machines. The COR will provide specific guidance at the post award conference for the instruction sheet. Replace missing/damaged frames/instruction sheets, as needed.

5.5.5 A “Service Order Procedure” sheet shall be prominently framed and displayed in view of customers. Frames shall be the same style throughout the installation.

5.6 Contractor Manpower Reporting (CMR) The contractor shall report ALL contractor labor hours (including subcontractor labor hours) required for performance of services provided under this contract via a secure data collection site. The contractor is required to completely fill in all required data fields using the following web address: http://www.ecmra.mil/.

Reporting inputs will be for the labor executed during the period of performance during each Government fiscal year (FY), which runs October 1 through September 30. While inputs may be reported any time during the FY, all data shall be reported no later than October 31 of each calendar year, beginning with 2013. Contractors may direct questions to the help desk at help desk at: http://www.ecmra.mil/.

The required information includes:

a. Contracting Office, Contracting Officer, Contracting Officer’s Technical Representative

b. Contract number, including task and delivery order number

c. Beginning and ending dates covered by reporting period

d. Contractor name, address, phone number, e-mail address, identity of contractor employee entering data

e. Estimated direct labor hours (including subcontractor)

f. Estimated direct labor dollars paid this reporting period (including subcontractors)

g. Total payments (including subcontractors)

h. Predominant Federal Service Code (FSC) reflecting services provided by Contractor (and separate predominant FSC for each subcontractor if different)

i. Estimated data collection cost

j. Organizational title associated with the Unit Identification Code (UIC) for the Army Requiring Activity

(the Army Requiring Activity is responsible for providing the Contractor with its UIC for the purposes of reporting this information)

k. Locations where Contractor and subcontractors perform the work (specified by zip code in the United States and nearest city, county, when in an oversea location, using standardized nomenclature provided on website

l. Presence of deployment or contingency contract language

m. Number of Contractor and subcontractor employees deployed in theater this reporting period (by country)

As part of its submission, the Contractor will also provide the estimated total cost (if any) incurred to comply with this reporting requirement. Reporting period will be the period of performance not to exceed 12 months ending September 30 of each Government fiscal year and must be reported by 31 October of each calendar year.

Contractors may use a direct XML data transfer to the database server or fill in the fields on the website. The XML direct transfer is a format for transferring files from a Contractor’s systems to the secure website without the need for separate data entries for each required data element at the website. The specific formats for the XML direct transfer may be downloaded from the website.

PART 6

DELIVERABLES SCHEDULE

Reference Deliverable Frequency Medium/Format Submit To Para 1.6.1.1 Quality Control

Plan Within 10 days of contract award

Electronic COR

Para 1.6.7.3 iWatch Training Initial training within 30 calendar days after contract award

Within 5 days of new employees being hired

Electronic COR

Para 1.6.8.4 Safety Plan and

AHA

10 days after Post Award meeting

Electronic COR

Para 1.6.9.2.1 Anti-Terrorism (AT) Level 1 Training

Initial training within 30 calendar days after contract award

Within 5 days of new employees being hired

Electronic COR

Para 1.6.9.2.6 Personnel Roster of Employees

Within 10 days of contract award

Updated within 5 days when new employees are hired

Electronic COR

Para 1.6.16.1 Certification of competencies with SMACNA standards

Within 10 days of contract award

Electronic COR

Para 1.6.16.2 Qualifications demonstrating two years of experience on appliance repair

Within 10 days of contract award

Electronic COR

Para 5.2.2.1 PM plan for washers and dryers

Once per option year

Electronic COR

Para 5.2.3 Monthly PM report

Monthly

Due the first week of the following month

Electronic COR

Para 5.3.3 Initial duct/vent service plan

Piror to issuance of task order

Electronic COR

Para 5.4.6 Monthly Service Call roll-up report

Monthly

Due the first week of the following month

Electronic COR

PART 7

PERFORMANCE REQUIREMENTS SUMMARY

The contractor service requirements are summarized into performance objectives that relate directly to mission essential items. The performance threshold briefly describes the minimum acceptable levels of service required for each requirement. These thresholds are critical to mission success.

Performance Objective

Standard Performance Threshold

Method of Surveillance

PRS # 1.

The contractor shall provide preventative maintenance (PM) on washers and dryers as per the manufacturer’s specifications (owner’s manual recommendations).

PWS paragraph 5.2

The contractor provides PM maintenance in accordance with PWS paragraph 5.2.

No more than one customer complaint per report.

No more than one validated deficiency identified by COR surveillance.

Customer Complaint

Random Sampling

PRS # 2

The Contractor shall clean and repair dryer duct work/vents from the dryer connection to the end of the exhaust in each building.

PWS paragraph 5.3

PWS paragraph 5.3.

No more than one validated

Random Sampling

PRS # 3

The Contractor shall respond to Service Calls for inoperable equipment and provide maintenance support for washers and dryers.

PWS paragraph 5.4

PWS paragraph 5.4.

No more than one validated

Random Sampling

PRS # 4

The Contractor shall relocate new washers and dryers from the Government warehouse on Fort Campbell and install them in each of the designated buildings.

PWS paragraph 5.5

PWS paragraph 5.5.

No more than one validated

Random Sampling

Section E - Inspection and Acceptance

INSPECTION AND ACCEPTANCE TERMS

Supplies/services will be inspected/accepted at:

CLIN INSPECT AT INSPECT BY ACCEPT AT ACCEPT BY

0001 Destination Government Destination Government 0002 Destination Government Destination Government 0003 N/A N/A N/A N/A 0003AA Destination Government Destination Government 0003AB Destination Government Destination Government 0004 Destination Government Destination Government 0005 Destination Government Destination Government 1001 Destination Government Destination Government 1002 Destination Government Destination Government 1003 N/A…