Technical_Exhibit_1_–_Performance_Requirements_Summary_.pdf
PDF 105 KB Posted
- Attached to
- Locate Underground Utilities
- Solicitation number
- W9124818Q0025
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PRS
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| W9124818Q0025.pdf | ||
| Technical_Exhibit_2_–_Deliverables_Schedule.pdf |
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TECHNICAL EXHIBIT 1
Performance Requirements Summary
The contractor service requirements are summarized into performance objectives that relate directly to mission essential items. The performance threshold briefly describes the minimum acceptable levels of service required for each requirement. These thresholds are critical to mission success.
Required Services (Tasks)
Performance Standard
Acceptable Quality Level (This is the maximum error rate. It could possibly be “Zero deviation from standard”)
Method of Surveillance
# 1.
The contractor shall provide Normal Locates:
The contractor shall receive, process, coordinate and complete all locate requests/digging permits submitted. PWS paragraph 5.2.2
The contractor provided98% within 3 days 100%
Within 5 days.
2% Periodic Sampling and/ or 100% Inspection
# 2 Normal Locates: The contractor shall telephonically/electronicall y notify the point of contact (POC) listed on the locate request/digging permit whether buried/underground cable/utility was found. .
PWS paragraph 5.2.3
98% within 3 days 100% within 5 days
2% Periodic sampling or 100% inspection
# 3 Emergency Locates: The contractor shall receive, process, coordinate all locate requests/digging permits submitted. PWS paragraph 5.2.4
98% within 2 hours 100% within 3 hours
2% Periodic Sampling and/or Customer Feedback
# 4 Emergency Locates: The contractor shall complete all locate requests/digging permits submitted. PWS paragraph 5.2.5
98% within 3 hours 100% within 6 hours
2% Periodic Sampling and/or Customer Feedback
# 5 Emergency Locates: The contractor shall telephonically/electronicall y notify the point of contact (POC) listed on the locate request/digging permit whether buried/underground cable/utility was found.
PWS paragraph 5.2.6
98% within 4 hours 100% within 7 hours
2% Periodic Sampling and/or Customer Feedback
# 6 CMRA Data Input
NLT October
0% Verification of database entry
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