W9124722R0078P00001_SOL_FINAL AMD1_082422.pdf

W9124722R0078

AMENDMENT OF SOLICITATION/MODIFICATION OF CONTRACT

Except as provided herein, all terms and conditions of the document referenced in Item 9A or 10A, as heretofore changed, remains unchanged and in full force and effect.

15A. NAME AND TITLE OF SIGNER (Type or print)

30-105-04EXCEPTION TO SF 30

APPROVED BY OIRM 11-84

STANDARD FORM 30 (Rev. 10-83) Prescribed by GSA

FAR (48 CFR) 53.243

The purpose of this amendment are as follow s:

•Extend solicitation closing date to September 2, 2022.

•Provide an example of a pricing matrix, the pricing matrix spreadsheet is the responsibility of the Contractor.

•Update w asher and dryer location to Technical Exhibit 1 and to Provide Area Map Technical Exhibit 2 •Supply industry w ith the questions and answ ers

1. CONTRACT ID CODE PAGE OF PAGES

S 1 34

16A. NAME AND TITLE OF CONTRACTING OFFICER (Type or print)

16C. DATE SIGNED

BY 24-Aug-2022

16B. UNITED STATES OF AMERICA15C. DATE SIGNED15B. CONTRACTOR/OFFEROR

(Signature of Contracting Officer)(Signature of person authorized to sign)

8. NAME AND ADDRESS OF CONTRACTOR (No., Street, County, State and Zip Code) X W9124722R0078

X 9B. DATED (SEE ITEM 11)

27-Jul-2022

10B. DATED (SEE ITEM 13)

9A. AMENDMENT OF SOLICITATION NO.

11. THIS ITEM ONLY APPLIES TO AMENDMENTS OF SOLICITATIONS

X The above numbered solicitation is amended as set forth in Item 14. The hour and date specified for receipt of Offer X is extended, is not extended.

Offer must acknowledge receipt of this amendment prior to the hour and date specified in the solicitation or as amended by one of the following methods:

(a) By completing Items 8 and 15, and returning 1 copies of the amendment; (b) By acknowledging receipt of this amendment on each copy of the offer submitted;

or (c) By separate letter or telegram which includes a reference to the solicitation and amendment numbers. FAILURE OF YOUR ACKNOWLEDGMENT TO BE RECEIVED AT THE PLACE DESIGNATED FOR THE RECEIPT OF OFFERS PRIOR TO THE HOUR AND DATE SPECIFIED MAY RESULT IN

REJECTION OF YOUR OFFER. If by virtue of this amendment you desire to change an offer already submitted, such change may be made by telegram or letter, provided each telegram or letter makes reference to the solicitation and this amendment, and is received prior to the opening hour and date specified.

12. ACCOUNTING AND APPROPRIATION DATA (If required)

13. THIS ITEM APPLIES ONLY TO MODIFICATIONS OF CONTRACTS/ORDERS.

IT MODIFIES THE CONTRACT/ORDER NO. AS DESCRIBED IN ITEM 14.

A. THIS CHANGE ORDER IS ISSUED PURSUANT TO: (Specify authority) THE CHANGES SET FORTH IN ITEM 14 ARE MADE IN THE

CONTRACT ORDER NO. IN ITEM 10A.

B. THE ABOVE NUMBERED CONTRACT/ORDER IS MODIFIED TO REFLECT THE ADMINISTRATIVE CHANGES (such as changes in paying office, appropriation date, etc.) SET FORTH IN ITEM 14, PURSUANT TO THE AUTHORITY OF FAR 43.103(B).

C. THIS SUPPLEMENTAL AGREEMENT IS ENTERED INTO PURSUANT TO AUTHORITY OF:

D. OTHER (Specify type of modification and authority)

E. IMPORTANT: Contractor is not, is required to sign this document and return copies to the issuing office.

14. DESCRIPTION OF AMENDMENT/MODIFICATION (Organized by UCF section headings, including solicitation/contract subject matter where feasible.)

10A. MOD. OF CONTRACT/ORDER NO.

2. AMENDMENT/MODIFICATION NO. 5. PROJECT NO.(If applicable)

6. ISSUED BY

3. EFFECTIVE DATE

24-Aug-2022

CODE

MICC CENTER - FORT BRAGG

MICC - FORT BRAGG

2-1731 C ARMISTEAD STREET

FORT BRAGG NC 28310-5000

W91247 7. ADMINISTERED BY (If other than item 6)

4. REQUISITION/PURCHASE REQ. NO.

CODE

See Item 6

FACILITY CODECODE

EMAIL:TEL:

X 1

X

SECTION SF 30 BLOCK 14 CONTINUATION PAGE

SUMMARY OF CHANGES

SECTION SF 30 - BLOCK 14 CONTINUATION PAGE

The following have been added by full text:

QUESTIONS AND ANSWERS

SOLICITATION W9124722R0078 QUESTIONS AND ANSWERS:

Note: The PWS, PRS, the Awarded Contract and other governing regulations are the primary sources to consult or reference for answers.

CONTRACTOR QUESTION GOVERNMENT RESPONSE

1 What is the current contract Number? W9124717C0064

2 Who is the incumbent contractor Name? Avalon Contracting, Inc

3 What is the dollar amount for the current contract?

$740,153.02

4 What is the age of these machines? 5 years old

5 What is the planned life for these machines? There is no planned life. Machines will be replaced as funding becomes available at the expense of the government.

6 When are they scheduled for replacement? Over the next few years as funding becomes available at the expense of the government.

7 Can a list of Washers and Dryers by Make, Model and Serial # be provided?

There are a total of 3,664 washers/dryers that are composed of the below models: Maytag, MHN33PRCWW (Top & Front Load), Maytag MDE18MNAWW (3 & 4 Wire Cords), Maytag MDE28PRCYW, Maytag MLE20PRCYW, Maytag MLE26PRBWW. The total amount of washers/dryers are listed on Technical Exhibit 01. Additionally, every machine has been labeled 1‐3,614 for accountability purposes.

8 Can the Contractor schedule service calls to consolidate and also perform monthly maintenance to all machines in that location?

The Contractor will have some flexibility to consolidate or adjust scheduling providing the request to do so is approved by the Contract Officer Representative (COR) beforehand. Some service tickets may take priority over routine schedules or calls.

9 Does the number of Stack Dryers include the Washer/Dryer?

Yes

10 What Makes and Models are the Washers and Dryers and their number count?

There are a total of 3,664 washers/dryers that are composed of the below models: Maytag, MHN33PRCWW (Top & Front Load), Maytag MDE18MNAWW (3 & 4 Wire Cords), Maytag MDE28PRCYW, Maytag MLE20PRCYW, Maytag MLE26PRBWW . The total amount of washers/dryers are listed on Technical Exhibit 01.

Additionally, every machine has been labeled 1‐ 3,614 for accountability purposes.

11 Service Calls involving clogged drains, Electrical issues (unplugged machines, circuit breaker problems), and other problems not the fault of the Washer or dryer and not allowing the contractor to invoice the Government appears to be an open‐ended expense to the contractor.

How is it possible the government would expect the contractor to project this open‐ended expense?

Other Direct Costs (ODCs): During the performance of this requirement, the contractor shall be required to provide materials (ie. Miscellaneous washer and dryer repair/replacement parts) in order to satisfy the mission. An Other Direct Cost (ODC) Contract Line Item Number (CLIN) will be incorporated into the resulting contract to cover the cost. NO LABOR will be authorized or billed against this ODC CLIN.

12 Acts of God? How does the contractor invoice for service calls on Washer Dryer damage, electrical damage, and service calls resulting from storms, lightning, and power outages classified as Acts of God?

These calls shall be considered routine repair calls at NO additional cost to the Government. The Contractor shall notify the COR who will place a DMO with the Service Call Desk. The Contractor shall notify the COR when these service calls are not related to the machines for a DMO Service Ticket.

13 Wait Time. Can the Contractor invoice for man hours for our personnel wait time to meet with COR, Building Manager?

No, the Contract will be awarded at a Firm Fixed Price

14 Parking at the locations to service Washers and Dryers, do we have parking privileges? In order to pick up machines, we may need to drive onto lawns, sidewalks, etc.

The buildings have marking for service vehicles to park.

15 The list of machines by building does not indicate the floor or room these machines are located. We need to know if they are all on the ground floor or the 3rd floor. Do these buildings have elevators or lifts, or ramps?

There are several types of buildings. Some have elevators and some of them only have stairs. There are also some community laundry rooms on the first floor. We can’t determine with reasonable effort to provide how many machines are on what floors of the buildings.

16 What is the number of machines that must be changed out for a replacement machine?

This question cannot be determined at this time as the machines are only changed out when they are deemed unrepairable. On the average DPW have replaced 12 machines per year. Replacements do not happen often.

17 Can our technicians repair machines on location? Install belts and thermostats? Etc. Or do we have to remove them back to our warehouse location?

Yes, technicians can repair machines in place.

18 Electrical, Can we operate all the machines at a location at once or will the electrical system and water support the operation of multiple machines?

The electrical and water supports all machines.

19 What requirements for uniform, type, and color?

2.1.11.1.5 Contractor Identification. The

Contractor shall ensure all personnel be identified as a Contractor to distinguish themselves (e.g., badge, company logo, or uniform) from Government employees. The Contractor shall ensure all correspondence and reports produced are marked as Contractor products or that Contractor participation is disclosed.

20 Does the storage facility have electricity?

Water? Rest Rooms? Office space? Work area?

There is electricity at the storage facility but not for dryers. There is no drain area for the washers. Rest

Rooms are available but no office space. There is a limited workspace. Historically, repairs were made onsite.

21 2.1.11.1.2 (See Solicitation) Due to the large capacity of equipment at your facility, technicians should work within the commercial laundry field being hired by a Commercial Laundry company to fall within these requirements of experience of two (2) years

Technicians do not have to work in the commercial field but must have the experience required by Section 2.1.11.1 of the PWS.

22 2.1.11.1.4 (See Solicitation) Can you please specify as per 2.1.11.1.2 if you are looking for the same description as ask above?

Yes, we are looking for the same description as written above as referenced in the Solicitation at 2.1.11.1.2.

23 2.1.11.1.8 (See Solicitation) The $45,000 is to be added into the cost per year we are quoting you. Are you considering this as a parts rider?

If this is considered a parts rider, would we order the parts as needed, submit the quote to get a PO approval then get paid out of that rider for the parts required to maintain the machines, send invoice and then get paid for the parts?

Are we supposed to give you a yearly cost with the parts (I.E., $45,000) included in the cost?

Can you advise how this contract would be paid (I.E., weekly, monthly, yearly) through SAM?

Yes, the funds are dedicated each year to order parts and must be approved by the COR.

You would invoice monthly actual cost of the parts that you buy. Those costs cannot exceed $45,000 per year.

No, yearly costs for parts are not required. Please refer to the Solicitation, pg 43 ((m)(2) Other Direct Cost: CLIN’s 0002, 1002, 2002, 3002, and 4002, the value provided here will be a government plug figure of $45,000.00 for the base and each option period for your proposal).

24 5.1 (See Solicitation) Can you provide the manufacturer, model and serial numbers of all the machines onsite?

Can you please provide any information if these machines are still covered under warranty?

There are a total of 3,614 washers/dryers that are composed of the below models: Maytag, MHN33PRCWW (Top & Front Load), Maytag MDE18MNAWW (3 & 4 Wire Cords), Maytag MDE28PRCYW, Maytag MLE20PRCYW, Maytag MLE26PRBWW . The total amount of washers/dryers are listed on Technical Exhibit 01.

Additionally, every machine has been labeled 1‐ 3,614 for accountability purposes.

The machines are not covered under any warranty.

25 If there is a warranty, can this (the warranty) be provided?

Machines are no longer covered under warranty.

26 After attending the site visit and a brief evaluation from the Service Technicians, we found that some of the machines were not in

This does not appear to be a question. That said, some machines are in better condition than others.

Some machines are used more frequent than optimal service condition. The Service Technicians had found that there was rusting on some of the washers due to the lids consistently being closed, there is mold in the machines and moisture is trapped in the machine.

others. Some machines are better kept by the soldiers than others. This is one reason for the maintenance technician.

27 To our understanding, there are a total of 3412 out of the 3644 machines in operation. The other 232 that are not in service, are these machines new? Have they been rebuilt?

All 232 machines are new.

28 Do you provide the manuals for these machines (I.E., Wiring Schematics, Parts Manuals, Service Manuals)?

The COR has manuals, or manuals may be obtained on the manufacturer’s website.

29 Can you provide the previous contractors Preventative Maintenance reports to better understand the issues that have been happening over the last contact period?

No, but the COR has in‐depth knowledge or history of maintenance coverage on the machines.

30 The Service Technicians advised that the machines at Fort Braggs are Maytag equipment.

Unless you are an authorized dealer or distributor, Maytag will not offer technical phone support. Are you requiring of your Contractor to be at least a distributor or access to Maytag?

It will be up to the contractor to establish any relationship with Maytag that it deems necessary in order to perform this contract.

31 Is there a place for Contractors to store parts onsite?

The contractor may request storage for parts after award. Space is limited but may be authorized.

32 Is there a place to store tools onsite? Space is available, if needed but not permanently and must be approved after award. The government will not be responsible for any lost or stolen tools.

33 Is there a possibly to put a trailer on site with the Contractors tools, supplies and parts if there is no accessibility?

Space is available, if needed but not permanently and must be approved after award. The government will not be responsible for any lost or stolen tools.

34 Is there anywhere to test and work on machines that need to be pulled out of service?

There is space at the warehouse, however there aren’t any dryer outlets and washing machine drains at this facility.

35 Looking over each month of the Technical Exhibit Washer/Dryer Monthly Maintenance Schedule some of the months have over 500 PM’s and others have 100. Does the contractor have the ability to change and even this out over the months?

The contractor may request that this schedule be adjusted for good cause after award with the consent of the COR and Contracting Officer. This does not mean that such requests will be authorized.

36 During the site visit, the Service Technicians were advised of a few issues that have been continuous ongoing issues. One is that individuals are not allowing the machines to finish and individuals are opening the machines and consistently breaking the door latches. Another issue the Service

Most of the Out of Work, work orders do not require parts. This was answered by the KO. Also, you must notify the Contracting Officer immediately if you are approaching the $45,000 ODC ceiling.

Technicians found out is that the uniforms and linens being thrown into these machines consist of mud, dirt and sand. This could be a consistent issue with the drain valves. As it stands right now, the parts budget for else machines is $45,000 and spreading this amount of 3644 machines, that allows $12.35 per machine, the door latches cost more than this estimated amount to be used a year. At the site survey, the Service Technician did ask how many service calls that there were on a monthly basis, with the answer being around 75‐100.

Even saying that there are 75 calls a month with a repair for 12 months, that only allows $50.00 per machine a year. The quality of the machines is currently in poor working order per the industry standards. What will happen is the $45,000 of funding is used appropriately and there are no more funds to be used? Do these machines get marked as “Out of Order” and sit?

37 Currently throughout the Commercial Laundry industry, parts do go on back order. How do we handle back‐order issues with the COR? The contactor should do their best to maintain an inventory of items but they are unable to control lead times.

Each situation will be handled and addressed on their own facts.

38 Do you require picture/video documentation for machines (I.E., receipt of contract, diagnose and initial analysis of each machine to initiate contract expectations)?

No this is not a requirement.

39 If a machine is deemed inoperable and unable to use again, is the contractor responsible for the removal and installation of the replacement unit?

The Contractor is responsible for the removal and installation of the replacement unit. The replacement unit will be provided by the Government.

40 Is the contractor responsible for the electrical connection of the washers and dryers?

The Contractor is responsible for repairing the washer/dryer cords. However, DPW electricians will repair any electrical outlets or breakers.

41 Is the contractor responsible for the water connection of the washers?

Is the contractor responsible for the vent hose for the dryers?

The Contractor is responsible for repairing or replacing water hose on the washing machines.

DPW plumbers will repair faucets or drain issues.

Yes; replacements can be covered under ODC cost

42 Is the contractor responsible for any of the duct work leading into the walls?

The contractor is responsible from the machine to the wall.

43 Is the contractor responsible is the electrical outlets do not work?

Any outlet work will be handled by DPW electricians. Contractor can check and reset circuit breaker. Will have access to electrical rooms.

44 If there is a continuous issue of abuse to the machines, how does the Contractor report this and how would this be resolved?

See PWS 5.13.11.

45 Can you confirm if the previous Contractor who held this contract was a Commercial Laundry Service company?

The incumbent’s name is provided above. We are unable to make any representations regarding the scope of the incumbent’s business.

46 With the equipment being used in abundance daily, over five years old and already have issues seen by Service Technicians that need to be address immediately, there is going to be a time frame to get all these machines back to factory laundry working standards. Does the COR and base acknowledge the current issues that are being presented and willingness to work with the next Contractor accordingly?

The next Contractor who is awarded this contract can not be held to previous standards if they are not obtaining the current laundry equipment standards for operation and cleanliness (I.E., mold, rust, drain issues).

The phrase “factory laundry working standards” does not appear in the PWS. See Section 5 of the PWS regarding the standards in which the machines must be maintained. The awardee of this contract will be held to the standards contained in the solicitation and resulting contract.

SECTION SF 1449 - CONTINUATION SHEET

SOLICITATION/CONTRACT FORM

The required response date/time has changed from 26-Aug-2022 12:00 PM to 02-Sep-2022 02:00 PM.

SUPPLIES OR SERVICES AND PRICES

CLIN 0001

The CLIN extended description has changed from:

The Contractor shall furnish all labor, equipment, tools, transportation, supervision and any other items necessary to provide maintenance and repairs of Government owned washers and dryers identified in Technical Exhibit 3 in accordance with the Performance Work Statement and manufacture maintenance guidelines.

To:

The Contractor shall furnish all labor, equipment, tools, transportation, supervision and any other items necessary to provide maintenance and repairs of Government owned washers and dryers identified in Technical Exhibit 1 in

CLIN 1001

The Contractor shall furnish all labor, equipment, tools, transportation, supervision and any other items necessary to provide maintenance and repairs of Government owned washers and dryers identified in Technical Exhibit 3 in

The Contractor shall furnish all labor, equipment, tools, transportation, supervision and any other items necessary to provide maintenance and repairs of Government owned washers and dryers identified in Technical Exhibit 1 in

CLIN 2001

The Contractor shall furnish all labor, equipment, tools, transportation, supervision and any other items necessary to provide maintenance and repairs of Government owned washers and dryers identified in Technical Exhibit 3 in

The Contractor shall furnish all labor, equipment, tools, transportation, supervision and any other items necessary to provide maintenance and repairs of Government owned washers and dryers identified in Technical Exhibit 1 in

CLIN 3001

The Contractor shall furnish all labor, equipment, tools, transportation, supervision and any other items necessary to provide maintenance and repairs of Government owned washers and dryers identified in Technical Exhibit 3 in

The Contractor shall furnish all labor, equipment, tools, transportation, supervision and any other items necessary to provide maintenance and repairs of Government owned washers and dryers identified in Technical Exhibit 1 in

CLIN 4001

The Contractor shall furnish all labor, equipment, tools, transportation, supervision and any other items necessary to provide maintenance and repairs of Government owned washers and dryers identified in Technical Exhibit 3 in

The Contractor shall furnish all labor, equipment, tools, transportation, supervision and any other items necessary to provide maintenance and repairs of Government owned washers and dryers identified in Technical Exhibit 1 in

The following have been modified:

52.212-1 ADDENDUM

1. Replace paragraph (b) with the following instructions:

(b) Submission of Proposal. Submit signed and dated response at or before the exact time specified in this solicitation. Failure to provide all required documents or information may exclude the responder from further consideration. Only a proposal submitted on the SF 1449 will be accepted. The proposal content is as follows and must be submitted and arranged in the following sequential order. Failure to provide all required documents or information may exclude the responder from further consideration.

* For evaluation purposes this acquisition will be conducted using Federal Acquisition Regulation (FAR) Parts 12 and 13 (to include 13.5). FAR Part 15 Source Selection procedures will NOT be used for this acquisition.

2. Request for Proposal Format. The responder shall submit each volume of the proposal as noted above. Separate sections of Volume I, Volume II, and Volume III shall be separately identified for ease of identification to distinguish between the Technical Capability, Request For Proposal Documents, and RFP Price respectively.

Proposal Page Limit. The page limits for Volume I, Technical Capability, Volume II, Request For Proposal Documents, and Volume III, RFP Price are identified below:

Volume Maximum Page Limit Volume I, Technical Mission Capability 10 pages Volume II, Request For Proposal Documents No page limit No page limit

Offer Content

A. Volume I, Technical Mission Capability: Volume I must be clearly marked “VOLUME I – TECHNICAL CAPABILITY, W91247-22-R-0078” - The Technical Capability shall consist of the responder’s response to meet the requirements outlined in the Performance Work Statement (PWS) as described below.

Technical Mission Capability Plan. The Technical Capability Plan shall include:

(i) The contractors’ specific response to the requirements outlined in the PWS; a sufficient, clear statement that demonstrates how the contractor has the technical expertise to complete each required task specified in the PWS. The plan should not simply rephrase or restate the Government's requirements, but rather shall provide convincing rationale to address how the responder intends to meet these requirements. Statements that the responder understands, can, or will comply with the Statement of Work (including referenced publications, technical data, etc.); statements paraphrasing the Statement of Work or parts thereof (including applicable publications, technical data, etc.); and phrases such as “standard procedures will be employed” or “well known techniques will be used,” etc., will be considered unacceptable. Responders shall assume that the Government has no prior knowledge of their facilities and experience and will base its evaluation on the information presented in the offeror's proposal. Elaborate brochures or documentation, binding, detailed artwork, or other embellishments are unnecessary and are not desired.

(ii) Responder shall submit a Staffing Plan that address the Key Personnel and their qualifications, referencing PWS Section 2.1.11.1 and 2.1.11.1.2. The plan shall also address the personnel that the Responder proposes to be utilized for this requirement and Organizational Chart. The staffing Plan shall include documentation that indicates or demonstrates a minimum of the Technician’s qualifications of two (2) years of experience in the washer and dryer field and knowledge of commonly used concepts, practices, and procedures.

(iii) Responder shall submit an unpriced Staffing Matrix (consistent with the priced Matrix provided under the Price factor) that clearly demonstrates the Responders ability to provide individuals that are capable of providing maintenance and repair of washers and dryers; this plan shall also include an appropriate list of labor categories and number of personnel proposed. Project Manager/Alternate Project Manager shall have full authority to act for the Contractor on all contract matters relating to daily operations of the contract. The responder shall provide documentation allows the Government to validate the qualifications of key personnel.

(iv) Company data which includes pertinent company information such as, but not limited to, DUNS, Socio economic certifications, CAGE Code and geographic area the company serves;

and contact information which includes a point of contact (POC), company website, address, phone (main and cell), email of the POC named who shall have the authority to negotiate and enter into contractual agreements on behalf of the company.

B. Volume II, Request For Proposal Documents: Volume II must be clearly marked

“VOLUME II – RFP DOCUMENTS, RFP W91247-22-R-0078."

RFP Documents. The submission content is as follows and must be submitted and arranged in the sequential order listed below:

(i) SF 1449. The responder must include all applicable information and must submit an original signed and dated SF 1449. Only a response submitted on the SF 1449 will be accepted.

Acknowledgment of Solicitation Amendments. The responder must submit an acknowledgment of solicitation amendments, if applicable.

(ii) Representations and Certifications, FAR clause 52.212-3 and DFARS clause 252.212-7000.

The contractor must complete paragraph (b) of FAR clause 52.212-3 and submit the required representations and certifications.

All information relating to the solicitation must be included in electronic format. Electronic versions of the price response shall not be submitted in a read only or password protected format.

All formulas, lookup tables, and links should be intact, and no links should exist to files not included with the response. Spreadsheets shall not contain hidden worksheets. PDF or flat files will not be considered adequate. Failure to comply with these formatting requirements may result in rejection of your response.

Additional Information:

Period of acceptance of offer. The offeror agrees to hold the prices in its proposal firm for 30 calendar days from the date specified for receipt of quotations. (FAR 52.212-1(c))

Add paragraph (m)(1) and (m)(2) to include the following Contract Line-Item Numbers (CLINs):

(m)(1) Maintenance and Repair: CLIN’s 0001, 1001, 2001, 3001, and 4001.

(m)(2) Other Direct Cost: CLIN’s 0002, 1002, 2002, 3002, and 4002, the value provided here will be a Government plug figure of $45,000.00 for the base and each option period for your proposal.

C. Volume III, RFP Price: Volume III must be clearly marked “Volume III – RFP, W91247- 22-R-0078”.

RFP Price. The RFP Price submission content must be submitted and arranged in sequential order as listed by CLINs below.

(a) Schedule of Pricing. The Offerors response must submit pricing for the base period of performance and subsequent option contract line items: CLINS 0001, 1001, 2001, 3001 and 4001. Plug figure of $45,000.00 will be used in CLINS 0002, 1002, 2002, 3002, and 4002.

Additionally, no indirect rates can be added to the parts/ODC CLIN.

(b) Offerors shall submit a price matrix that mimics the un-priced labor matrix required by the

Technical Mission Capability narrative and also includes the following (as applicable): The Offeror shall provide a fully loaded labor rates for each category.

(c) Offerors are reminded that this solicitation will result in a firm, fixed-price contract. The

Government is requesting submission of a price matrix to use as supporting documentation for future requests for wage adjustment in accordance with FAR 52.22-43, “Fair Labor

Standards Act and Service Contract Labor Standards – Price Adjustment (Multiple Year and Option Contracts). Do not include pricing for the ODC CLINs 0002, 1002, 2002, 3002 and 4002 in the price matrix.

(d) The price matrix shall be submitted in Microsoft Excel format and contain a separate tab for each period of performance (Base, Option 1, Option 2, Option 3, and Option 4) as well as a summary tab that totals all periods of performance. Formulas used to calculate all prices shall be reflected in the electronic spreadsheets. Excel workbooks shall not contain hidden spreadsheets, and no links should exist to files not included with the submission. The government will provide an example of a pricing matrix. However, the creation of the pricing matrix is the responsibility of the Offeror.

The Contracting Officer and Contract Specialist are the sole points of contract for this acquisition. Communications with other officials may comprise the integrity of this acquisition and result in cancellation of the requirement.

Please send responses to Contracting Officer, Mr. Quentin Williams at quentin.williams.civ@army.mil or Contract Specialist, at Vandetta McGoogan at vandetta.mcgoogan.civ@army.mil.

Submission of Questions: Offerors shall submit questions concerning this RFP, electronically, NO LATER THAN 10.00PM Eastern Daylight Time (EDT), August 19, 2022. Questions submitted after this date may not be considered for a response.

RFP submission due date/time is September 2, 2022, by 14:00PM Eastern Daylight Time (EDT). Responses must be submitted electronically only to the Mailed or hardcopy submissions will not be accepted and shall deem the Offeror's response unacceptable.

PERFORMANCE WORKSTATEMENT

Performance Work Statement (PWS) Maintenance and Repairs of Washers and Dryers

13 July 2022

Introduction. This is a non-personal services contract to provide Maintenance and Repairs of Government owned washers and dryers for Pope Army Airfield Camp Mackall and Fort Bragg, NC. A listing of washers and dryers by location, number, and type is provided at Technical Exhibit 01. The Government will not exercise any supervision or control over the contract service providers. The Contractor shall perform to the standards specified in this Performance Work Statement (PWS). Contract service providers shall be accountable solely to the Contractor who, in turn is responsible to the Government. The Contractor shall provide all personnel, equipment, supplies, facilities, transportation, tools, materials, supervision, and other items and non-personal services necessary as defined in this

PWS.

Background. Fort Bragg, NC is home of the Army’s 82nd Airborne Division. Fort Bragg consists of approximately 161,000 acres and 6,016 buildings. The population of the base consist of approximately 67,000 military and government civilian and Contractor personnel, as well as 25,000 resident family members.

Objectives. The Contractor shall ensure all work accomplished in the performance of this PWS meets all applicable Federal, State, and local laws, regulations, and directives to include, but not limited to, the publications in Section 7, Related Documents. Contractor shall maintain Government-owned appliances, compliant with the specifications in this contract. The contractor shall exercise reasonable care to avoid any practices that may adversely affect the environment. Contractor shall comply with applicable Federal, State, and local laws, regulations, codes, technical manuals, manufacturer's instructions and recommendations, and acceptable commercial practices in the performance of the services addressed herein. Contractor is responsible for replacing machines that cannot repaired.

1.2.1 The Contractor shall provide installation and repair parts, personnel, supplies, facilities, transportation, tools, materials, supervision, other items and non-personal services necessary to perform washer and dryer services as defined in this Performance Work Statement (PWS) except for those items specified as government furnished property and services in PWS 7.4. The Government have approximately 3,664 Washers and Dryers for maintenance and repair identified in Technical Exhibit 01. Laundry rooms vary from one (1) washer and one (1) dryer to the largest with 48 washers and 50 dryers. The Contractor shall perform to the standards in this contract.

1.2.2 The Contractor shall compile historical data, prepare required reports, and submit all information as specified by the Deliverables presented in the contract. The Contractor shall ensure all work in support of mission requirements tendered to the Government for acceptance conform to the measurable performance standards of quality, timeliness, and quantity specified in the PWS of this contract.

1.2.3 This contract shall support the maintenance and repairs of all government owned washers and dryers installed on Pope Army Airfield, Camp Mackall and Fort Bragg. These washers and dryers are necessary to support the service members throughout Fort Bragg.

1.2.4. The Contractor shall determine the best and most cost effective ways to fulfill Maintenance and Repairs of Washers/Dryers and their component needs, emphasizing innovation and commercial best practices.

Climatic Conditions. NA

1.4 Facility Access. N/A

1.5 Traffic Flow. N/A

1.6 Drainage. Maintenance work performed under this contract shall not impede drainage.

1.7 Restoration of Landscape Damage. N/A

1.8 Dust Suppression. N/A

2.0 Requirements.

2.1 Description of Services. See Section 5.0 for the specific Common Level of Services (CLS) Annex C.

2.1.1 Non-Personal Services. The personnel rendering the services are not subject; either by the contract’s terms or by the manner of its administration, to the supervision and control usually prevailing in relationships between the Government and its employees. Non-personal service contracts are authorized by the Government in accordance with (IAW) Federal Acquisition Regulation (FAR) Subpart 37.104, under general contracting authority, and do not require specific statutory authorization.

2.1.2 General Information.2.1.2.1 Period of Performance (PoP). The PoP consists of one base year followed by four option years. The PoP is as follows:

Base Period 1 November 2022 – 31 October 2023

Option Period I 1 November 2023– 31 October 2024 Option Period II 1 November 2024 – 31 October 2025 Option Period III 1 November 2025 – 31 October 2026 Option Period IV 1 November 2026 – 31 October 2027

2.1.3 Place of Performance and Hours of Operation.

2.1.3.1 Place of Performance. The work to be performed under this contract will be performed at the locations listed in Technical Exhibit (TE) 01.

2.1.3.2 Hours of Operation. The Government's regular (normal) hours are from 07:00 am – 4:00 pm except Federal holidays or when the Government facility is closed due to local or national emergencies, administrative closings, or similar Government directed facility closings. The Contractor shall conduct business during regular hours.

2.1.4 Federal Holidays. The Contractor’s performance shall not be required on the Federal public holidays listed below. Holidays occurring on weekends will be observed as directed by the Federal calendar (5 U.S.C. 6103).

New Year’s Day Labor Day Martin Luther King Jr.’s Birthday Columbus Day President’s Day Veteran’s Day Memorial Day Thanksgiving Day Independence Day Christmas Day Juneteenth-National Independence Day

2.1.4.1 There will be one (1) COR appointed. There will be appointed and identified by designation letter through Mission Installation Contracting Command (MICC). The COR will monitor all technical aspects of the contract and assists in contract administration. The COR is authorized to perform the following functions: Assure that the Contractor performs the technical requirements of the contract; perform inspections necessary in connection with contract performance; maintain written and oral communications with the Contractor concerning technical aspects of the contract; monitors Contractor's performance and notifies both the KO and Contractor of any deficiencies; and provide site entry of Contractor personnel.

CORs shall provide the KO with any deficiencies that cannot be corrected during scheduled services that require contractor to re-perform. The KO shall provide a list of those deficiencies to the contractor at the end of the day or once all CORs have acknowledged receipt of services. A letter of designation shall be issued to the COR, a copy shall be sent to the Contractor for acknowledgment, and this letter shall state the responsibilities and limitations of the COR.

The COR is not authorized to change any of the terms and conditions of the resulting contract.

2.1.4.2 Installation Closures. When an unforeseen installation closure occurs on a regularly scheduled day of work, the Contractor shall:

a. Reschedule the work to be performed the following day unless the following day is a Saturday, Sunday, a legal public holiday, and when routine work is not scheduled for that day; or

b. Reschedule the work on any day mutually satisfactory between the government and contractor.

2.1.4.3 In the event of Fort Bragg inclement weather delay announcement. If the Contractor determines unsafe weather conditions for continued operations, then the Contractor shall notify the Contract Officer (KO) and Contract Officer’s Representative (COR), related to reporting time during suspended operations due to inclement weather or another emergency. The Contractor shall resume operations with KO approval.

2.1.5 Travel/Temporary Duty-N/A

2.1.6 Emergency Services. The Contractor or their employees shall immediately notify their supervisor of any accident requiring emergency medical treatment. The Contractor shall notify the KO/COR or COR/ACOR immediately, but not later than (NLT) two (2) hours of the incident.

2.1.6.2 The Contractor shall be responsible for the emergency medical treatment services for Contractor personnel.

2.1.7 Contract Administration and management.

2.1.7.1 Post Award Conference/Performance Evaluation Meetings. The Contractor shall attend the post award conference convened by the contracting activity or contract administration office IAW FAR Subpart 42.5. The KO and COR/ACOR will meet quarterly with the Contractor to review the Contractor's performance. Written minutes of meetings will be recorded by the Government and signed by all parties Contract Officer (KO) and Contract Officer Specialist (KS), Contract Officer Representative’s (COR), Alternative Contract Officer (ACOR) and the Contractor (KTR). The written minutes will be distributed within five (5) workdays after the meeting. If the Contractor does not concur with any portion of the minutes recorded by the Government, the non-concurrence shall be provided in writing to the COR/ACOR and KS/KO within two (2) calendar days following receipt of the minutes.

2.1.7.2 Notwithstanding the Contractor’s responsibility for total management during the performance of this contract, the administration of the contract requires maximum coordination and cooperation between the Government and the Contractor.

2.1.7.3 The following provides the roles and their respective authority during the performance of the contract:

2.1.7.3.1 Contracting Officer (KO). The KO is the only person authorized to direct changes in any of the requirements under this contract, and, notwithstanding any provisions contained elsewhere in this contract, said authority remains solely with the KO. In the event the Contractor makes any change at the direction of any person other than the KO, the change shall be considered to have been made without authority and solely at the risk of the Contractor. All contract administration will be affected by the KO. Communications pertaining to contractual administrative matters shall be addressed to the KO. No changes in or deviation from the terms and conditions shall be affected, without a written modification to the contract, executed by the KO authorizing such changes. The KO will approve all submittals and plans required in this PWS.

2.1.7.3.2 Contracting Officer’s Representative (COR). The KO will appoint a COR during the performance of this contract. Additional Government personnel may be assigned to assist in contract oversight IAW AR 70-13, Management and Oversight of Service Acquisitions. Other surveillance personnel may be designated as COR or ACOR, and shall be trained and appointed IAW DoDI 5000.72, DoD Standard for Contracting Officer’s Representative (COR) Certification and DFARS 201.602-2. The ACOR will serve as on-site representatives of the COR in performance of actual contract surveillance, if they meet all COR training, experience requirements, and are appointed by the KO as an ACOR. The COR/ACOR will provide assistance in identification and resolution of problems, conflicts in priority, subtask requirement definitions, and other operations type problems. The COR/ACOR will perform IAW the responsibilities and duties identified in the appointment letter.

2.1.7.3.2.1 COR Authority. A letter of designation will be issued to the COR/ACOR by the KO. A copy of the letter will be sent to the Contractor. The letter of designation states the responsibilities and limitations of the COR/ACOR, especially with regard to changes in cost, price estimates, or changes in delivery dates. The COR/ACOR is not authorized to change any of the terms and conditions with regard to cost, quantity, or schedule of the resulting order.

2.1.7.3.3. The Contractor shall not in any way represent the United States (U.S.) Government, or that it has the authority to contract or procure supplies for the account of the United States of America (USA).

2.1.8 COR/ACOR Functions. The COR/ACOR monitors all technical aspects of the contract and assists in contract administration. The COR/ACOR is authorized to perform the following functions: assure the Contractor performs the technical requirements of the contract; perform inspections necessary in connection with contract performance;

maintain written and oral communications with the Contractor concerning technical aspects of the contract; issue written interpretations of technical requirements; monitor, document, and report Contractor's performance and notify both the KO and Contractor of any deficiencies; coordinate availability of Government-Furnished Property, and coordinate site entry of Contractor personnel.

2.1.9 Quality Control (QC). Quality Control is the responsibility of the Contractor. The Contractor shall provide a Quality Control Plan (QCP) five (5) business days before contract start. The Contractor shall provide and maintain a QCP that is acceptable to the KO. Changes to the Contractor’s QCP shall be submitted to the COR for KO review and approved within five (5) business days prior to implementation.

2.1.10 Subcontract Management. The Subcontractor plan shall be submitted upon contract award to the KO/COR.

The Plan shall outline the relationship between the Prime Vendor for the Maintenance and Repairs of Washers and Dryers Contract and the methods by which the subcontractor will assure production of long-term business relationship between the Companies.

2.1.11 Contractor Employees.

2.1.11.1 Key Personnel. Submit documentation of qualifications and organization chart (to include contact info) for initial and replacements upon contract award

2.1.11.1.1 The Contractor shall provide a Project Manager who is responsible for the performance of the work. The Project Manager shall have full authority to act for the Contractor on all contract matters relating to daily operation of the contract. The name of the Project Manager shall be provided by the Contractor to the KO. The Project Manager shall be available between 7:00 am – 4:00 pm, Monday through Friday except Federal holidays or when the Government facility is closed for administrative reasons. Contractor personnel performing work under this contract shall have and maintain a National Agency Check at time of the contract start date and for the life of the contract. The maintenance technician is designated as key personnel shall be able to understand, speak, read, and write the English language.

2.1.11.1.2 The contractor shall provide maintenance technician. The technician shall be able to, construct, maintain, and test washers and dryers’ equipment and components. Identify parts for replacement on machines that need new parts and place orders as necessary. Requires a high school diploma or its equivalent. -. Technician resume shall have two (2) years of experience in the washers and dryers’ field. Has knowledge of commonly used concepts, practices, and procedures within this particular field.

2.1.11.1.3 All Contractor employees shall be legal U.S. residents. The Contractor shall immediately remove any employee that is not a legal U.S. resident. The Contractor personnel shall be able to communicate clearly in the English language.

2.1.11.1.4 Qualification Standards. The Contractor shall inspect, repair, and maintain systems and components associated with facilities listed in TE 01 as required throughout this contract utilizing properly trained, skilled, and qualified employees or subcontractor personnel. The Contractor shall provide objective evidence of key maintenance technician qualifications and years of experience to the KO for review and acceptance.

2.1.11.1.5 Contractor Identification. The Contractor shall ensure all personnel be identified as a Contractor to distinguish themselves (e.g., badge, company logo, or uniform) from Government employees. The Contractor shall ensure all correspondence and reports produced are marked as Contractor products or that Contractor participation is disclosed.

2.1.11.1.6 Standards of Conduct. Contractor personnel’s conduct shall not reflect discredit upon the Government. The Contractor shall ensure all personnel present a professional appearance while working on the Government installation. The Contractor’s employees shall observe and comply with all local policies and procedures concerning fire, safety, environmental protection, sanitation, security, and possession of firearms or other lethal or illegal weapons or substance. The Contractor shall ensure all Contractor employees, providing services under this contract, conduct themselves and perform services in a professional, safe, and responsible manner. The Contractor shall remove, from the job site, any employee for reasons of misconduct or security. The Contractor shall ensure employee conduct complies with 41 USC 423, Procurement Integrity. The Contractor shall also ensure that no Contractor employees conduct political related activities or events on the installation.

2.1.11.1.7 Contractor Hiring Restrictions. The Contractor shall not hire or sub-contract with off duty or former Government employees whose employment would result in a conflict with AR 600-50, Standards of Conduct.

2.1.11.1.8 Other Direct Costs (ODCs): During the performance of this requirement, the contractor shall be required to provide materials (ie. miscellaneous washer and dryer repair/replacement parts) in order to satisfy the mission. An Other Direct Cost (ODC) Contract Line-Item Number (CLIN) will be incorporated into the resulting

2.1.12 Business Relations. The Contractor shall successfully integrate and coordinate all activity needed to execute the requirement of this PWS. The Contractor shall manage the timeliness, completeness, and quality of problem identification to a degree acceptable to the Government. The Contractor shall provide to the COR/ACOR corrective action plans, timely identification of issues, and effective management of subcontractors within one (1) day or at a mutually agreed upon date. The Contractor shall ensure customer satisfaction and professional and ethical behavior of all Contractor personnel.

2.2 Work Management. N/A.

2.2.1 Coordination. The Contractor shall schedule and coordinate with the COR/ACOR to minimize disruptions to the facility mission.

2.2.1.1 GFEBS Certification. N/A.

2.2.2 GFEBS Support. N/A

2.2.2.1 Database Tasks/Requirements. N/A

2.3 As-Builts and Geospatial Information System (GIS). N/A

2.3.1 Maintain As-Builts. N/A.

2.3.1.1 Support. N/A.

2.3.1.2 Training. N/A.

2.3.2 Real Property Records Updates. N/A.

2.3.3 GIS. N/A.

2.3.4 GIS Support Services. N/A.

2.3.5 GIS Files. N/A.

2.3.6 Other Documents. N/A

2.4 Historic Property or Archaeological Site. N/A

2.4.1 Repair and Replacement. N/A.

2.5 Special Requirements.

2.5.1 Security.

2.5.1.1 Access and General Protection/Security Policy and Procedures: N/A

2.5.1.2 Motor Vehicle Operators. Contractor’s personnel, whose tasks involve operation of any vehicles, shall possess a valid driver’s license, certificates, and permits applicable for the type and class of vehicle being operated.

2.5.1.3 Contractor Vehicle Registration. N/A

2.5.1.4 The Contractor shall…