W91247-16-T-0019_Solicitation.pdf

PDF 487 KB Posted May 12, 2016

Attached to: Post Laundry
Solicitation number: W91247-16-T-0019
Issued by: Department of the Army Materiel Command Mission and Installation Contracting Command Fort Bragg

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SF1449 with Performance work statement

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File	Type	Posted
Copy_of_TE_6_-_CBS_Historical_Workload_v2.pdf	PDF	May 12, 2016
TE_5_-Workload_Data.pdf	PDF	May 12, 2016
TE_4_-_Wage_Determination.pdf	PDF	May 12, 2016
TE_2_-_Deliverables_LRC_PW_Laundry_Services_v2.pdf	PDF	May 12, 2016
Attachment-_pricing-_v3.pdf	PDF	May 12, 2016
TE_3_-_GFP_-DD_Form_1149_sol.pdf	PDF	May 12, 2016
TE_7_-_CBS_Quoter_pricing.pdf	PDF	May 12, 2016
TE_1_-_PRS.pdf	PDF	May 12, 2016

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SEE ADDENDUM

(No Collect Calls)

W91247-16-T-0019 12-May-2016

b. TELEPHONE NUMBER

908-2145

8. OFFER DUE DATE/LOCAL TIME

02:00 PM 25 May 2016

5. SOLICITATION NUMBER 6. SOLICITATION ISSUE DATE

AUTHORIZED FOR LOCAL REPRODUCTION

PREVIOUS EDITION IS NOT USABLE

STANDARD FORM 1449 (REV. 2/2012)

Prescribed by GSA – FAR (48 CFR) 53.212

(TYPE OR PRINT)

(SIGNATURE OF CONTRACTING OFFICER)

ADDENDA X ARE

26. TOTAL AWARD AMOUNT (For Gov t. Use Only )

23.

CODE 10. THIS ACQUISITION IS

SUCH ADDRESS IN OFFER

17b. CHECK IF REMITTANCE IS DIFFERENT AND PUT

BELOW IS CHECKED

TELEPHONE NO.

W912479. ISSUED BY

18b. SUBMIT INVOICES TO ADDRESS SHOWN IN BLOCK 18a. UNLESS BLOCK

7. FOR SOLICITATION

INFORMATION CALL:

a. NAME

JULIA KENNEDY

2. CONTRACT NO. 3. AWARD/EFFECTIVE DATE 4. ORDER NUMBER

(TYPE OR PRINT)

30b. NAME AND TITLE OF SIGNER 30c. DATE SIGNED 31b. NAME OF CONTRACTING OFFICER

30a. SIGNATURE OF OFFEROR/CONTRACTOR 31a.UNITED STATES OF AMERICA

1 27a. SOLICITATION INCORPORATES BY REFERENCE FAR 52.212-1. 52.212-4. FAR 52.212-3. 52.212-5 ARE ATTACHED.X

25. ACCOUNTING AND APPROPRIATION DATA

1. REQUISITION NUMBER

20.

ADDITIONAL SHEETS SUBJECT TO THE TERMS AND CONDITIONS SPECIFIED.

OFFEROR TO COMPLETE BLOCKS 12, 17, 23, 24, AND 30

SOLICITATION/CONTRACT/ORDER FOR COMMERCIAL ITEMS

ARE NOT ATTACHED

27b. CONTRACT/PURCHASE ORDER INCORPORATES BY REFERENCE FAR 52.212-4. FAR 52.212-5 IS ATTACHED. ADDENDA ARE ARE NOT ATTACHED

(BLOCK 5), INCLUDING ANY ADDITIONS OR CHANGES WHICH ARE

SET FORTH HEREIN, IS ACCEPTED AS TO ITEMS:

. YOUR OFFER ON SOLICITATION

28. CONTRACTOR IS REQUIRED TO SIGN THIS DOCUMENT AND RETURN

% FOR:SET ASIDE:UNRESTRICTED OR X

SMALL BUSINESSX

17a.CONTRACTOR/ CODE FACILITY

OFFEROR CODE

MICC CENTER - FORT BRAGG

MICC - FORT BRAGG

2175 REILLY ROAD STOP A

FORT BRAGG NC 28310-5000

18a. PAYMENT WILL BE MADE BY CODE

RATED ORDER UNDER

DPAS (15 CFR 700)

13a. THIS CONTRACT IS A

13b. RATING

CODE15. DELIVER TO CODE W90JSQ 16. ADMINISTERED BY

12. DISCOUNT TERMS11. DELIVERY FOR FOB DESTINA-

TION UNLESS BLOCK IS

MARKED

SEE SCHEDULE

14. METHOD OF SOLICITATION

RFQ IFB RFPX

W6YB USALRCTR FT BRAGG

BLDG -2055 STURIGIS STREET

FORT BRAGG NC 28310

TEL: FAX:

910-907-5106FAX:

TEL: SERVICE-DISABLED

VETERAN-OWNED

SMALL BUSINESS

8(A)

HUBZONE SMALL

BUSINESS

SIZE STANDARD:

$5,500,000

NAICS:

812320

OFFER DATED

29. AWARD OF CONTRACT: REF.

DELIVER ALL ITEMS SET FORTH OR OTHERWISE IDENTIFIED ABOVE AND ON ANY

COPIES TO ISSUING OFFICE. CONTRACTOR AGREES TO FURNISH AND

EMAIL:

TEL:

31c. DATE SIGNED

SEE SCHEDULE

SCHEDULE OF SUPPLIES/ SERVICESITEM NO. QUANTITY UNIT UNIT PRICE AMOUNT

24.22.21.19.

WOMEN-OWNED SMALL BUSINESS (WOSB)

ELIGIBLE UNDER THE WOMEN-OWNED

SMALL BUSINESS PROGRAM

EDWOSB

32g. E-MAIL OF AUTHORIZED GOVERNMENT REPRESENTATIVE

SOLICITATION/CONTRACT/ORDER FOR COMMERCIAL ITEMS

(CONTINUED)

PAGE 2 OF96

ACCEPTED, AND CONFORMS TO THE CONTRACT, EXCEPT AS NOTED: ______________________________________________________

32a. QUANTITY IN COLUMN 21 HAS BEEN

RECEIVED INSPECTED

32b. SIGNATURE OF AUTHORIZED GOVERNMENT

REPRESENTATIVE

32c. DATE 32d. PRINTED NAME AND TITLE OF AUTHORIZED GOVERNMENT

REPRESENTATIVE

32e. MAILING ADDRESS OF AUTHORIZED GOVERNMENT REPRESENTATIVE 32f . TELEPHONE NUMBER OF AUTHORIZED GOVERNMENT REPRESENTATIVE

37. CHECK NUMBER

FINALPARTIALCOMPLETE

36. PAYMENT35. AMOUNT VERIFIED

CORRECT FOR

34. VOUCHER NUMBER

FINAL

33. SHIP NUMBER

PARTIAL

38. S/R ACCOUNT NUMBER 39. S/R VOUCHER NUMBER 40. PAID BY

41a. I CERTIFY THIS ACCOUNT IS CORRECT AND PROPER FOR PAYMENT

41b. SIGNATURE AND TITLE OF CERTIFYING OFFICER 41c. DATE

42a. RECEIVED BY (Print)

42b. RECEIVED AT (Location)

42c. DATE REC'D (YY/MM/DD) 42d. TOTAL CONTAINERS

STANDARD FORM 1449 (REV. 2/2012) BACK

Prescribed by GSA – FAR (48 CFR) 53.212

AUTHORIZED FOR LOCAL REPRODUCTION

PREVIOUS EDITION IS NOT USABLE

SEE SCHEDULE

20.

SCHEDULE OF SUPPLIES/ SERVICES

21.

QUANTITY UNIT

22. 23.

UNIT PRICE

24.

AMOUNT

19.

ITEM NO.

W91247-16-T-0019

Section SF 1449 - CONTINUATION SHEET

ITEM NO SUPPLIES/SERVICES ESTIMATED

QUANTITY

UNIT UNIT PRICE ESTIMATED AMOUNT

0001 12 Months Pick-Up/Drop-Off Point Operation

FFP

Pick-Up/Drop-Off Point Operation: The contractor shall provide all personnel, equipment, supervision and supplies necessary to operate and manage the Pick Up/ Drop-Off Point for the direct exchange of bed linens and oily rags, bulk OCIE, food handler, maternity and medical white uniforms, table linens, specialty item dry cleaning and individually priced rate/cash bundle service drop-off and pick-up services in accordance with (IAW) the Performance Work Statement (PWS) in conjunction with all other terms and conditions of the contract.

FOB: Destination

ESTIMATED

NET AMT

UNIT UNIT PRICE ESTIMATED AMOUNT

0002 12 Lot OCIE Items

FFP

Organizational Clothing and Individual Equipment (OCIE) Items: The contractor shall provide laundry and dry cleaning services for the items listed in Attachment 1 and these services shall be provided IAW the PWS in conjunction with all other terms and conditions of the contract. Quantities ordered against this CLIN are estimates only and are based on historical workload. The Government shall only pay for actual quantities delivered.

UNIT UNIT PRICE ESTIMATED AMOUNT

0003 12 Lot Food Handler Items

FFP

Food Handler Items: The contractor shall provide laundry and dry cleaning services for the items listed in Attachment 1 and these services shall be provided IAW the PWS in conjunction with all other terms and conditions of the contract.Quantities ordered against this CLIN are estimates only and are based on historical workload. The Government shall only pay for actual quantities delivered.

UNIT UNIT PRICE ESTIMATED AMOUNT

0004 12 Lot D/X Items

FFP

Direct Exchange (D/X) Items: The contractor shall provide laundry and dry cleaning services for the items listed in Attachment 1 and these services shall be provided IAW the PWS in conjunction with all other terms and conditions of the contract. Quantities ordered against this CLIN are estimates only and are based on

UNIT UNIT PRICE ESTIMATED AMOUNT

0005 12 Lot 72-hour Dry Cleaning

FFP

72-Hour Dry Cleaning: The contractor shall provide laundry and dry cleaning services for the items listed in and these services shall be provided in accordance with the Performance Work Statement (PWS) in conjunction with all other terms and conditions of the contract.

UNIT UNIT PRICE ESTIMATED AMOUNT

0006 1 Job Contract Manpower Reporting

FFP

Contract Manpower Reporting: Contractor is required to provide data on Contractor labor hours (including subcontractor labor hours) for performance of this contract IAW the PWS. The cost, if any, for providing this data shall be entered into the space provided at this CLIN. If no direct cost is associated with providing the data, enter “Not a Direct Cost”. Instructions, including the Contractor and Subcontractor User Guides, are available at http://www.ecmra.mil .

UNIT UNIT PRICE ESTIMATED AMOUNT

1001 12 Months OPTION Pick-Up/Drop-Off Point Operation

FFP

UNIT UNIT PRICE ESTIMATED AMOUNT

1002 12 Lot OPTION OCIE Items

FFP

UNIT UNIT PRICE ESTIMATED AMOUNT

1003 12 Lot OPTION Food Handler Items

FFP

ITEM NO SUPPLIES/SERVICES QUANTITY UNIT UNIT PRICE AMOUNT

1004 12 Lot OPTION D/X Items

FFP

UNIT UNIT PRICE ESTIMATED AMOUNT

1005 12 Lot OPTION 72-hour Dry Cleaning

FFP

UNIT UNIT PRICE ESTIMATED AMOUNT

1006 1 Job OPTION Contract Manpower Reporting

FFP

UNIT UNIT PRICE ESTIMATED AMOUNT

2001 12 Months OPTION Pick-Up/Drop-Off Point Operation

FFP

UNIT UNIT PRICE ESTIMATED AMOUNT

2002 12 Lot OPTION OCIE Items

FFP

UNIT UNIT PRICE ESTIMATED AMOUNT

2003 12 Lot OPTION Food Handler Items

FFP

2004 12 Lot OPTION D/X Items

FFP

UNIT UNIT PRICE ESTIMATED AMOUNT

2005 12 Lot OPTION 72-hour Dry Cleaning

FFP

UNIT UNIT PRICE ESTIMATED AMOUNT

2006 1 Job OPTION Contract Manpower Reporting

FFP

UNIT UNIT PRICE ESTIMATED AMOUNT

3001 12 Months OPTION Pick-Up/Drop-Off Point Operation

FFP

UNIT UNIT PRICE ESTIMATED AMOUNT

3002 12 Lot OPTION OCIE Items

FFP

UNIT UNIT PRICE ESTIMATED AMOUNT

3003 12 Lot OPTION Food Handler Items

FFP

3004 12 Lot OPTION D/X Items

FFP

UNIT UNIT PRICE ESTIMATED AMOUNT

3005 12 Lot OPTION 72-hour Dry Cleaning

FFP

UNIT UNIT PRICE ESTIMATED AMOUNT

3006 1 Job OPTION Contract Manpower Reporting

FFP

UNIT UNIT PRICE ESTIMATED AMOUNT

4001 12 Months OPTION Pick-Up/Drop-Off Point Operation

FFP

UNIT UNIT PRICE ESTIMATED AMOUNT

4002 12 Lot OPTION OCIE Items

FFP

UNIT UNIT PRICE ESTIMATED AMOUNT

4003 12 Lot OPTION Food Handler Items

FFP

4004 12 Lot OPTION D/X Items

FFP

UNIT UNIT PRICE ESTIMATED AMOUNT

4005 12 Lot OPTION 72-hour Dry Cleaning

FFP

UNIT UNIT PRICE ESTIMATED AMOUNT

4006 1 Job OPTION Contract Manpower Reporting

FFP

PERFORMANCE WORK STATEMENT

Performance Work Statement (PWS)

Laundry and Dry Cleaning Services Logistics Readiness Center (LRC)

Fort Bragg, NC

1. General: This is a non-personal services contract to provide Laundry and Dry Cleaning services. The Government shall not exercise any supervision or control over the contract service providers performing the services herein. Under no circumstances shall the Government assign tasks to, or prepare work schedules for, individual contractor employees. It shall be the responsibility of the contractor to manage its employees and to guard against any actions that are of the nature of personal services, or give the perception of personal services. Such contract service providers shall be accountable solely to the Contractor who, in turn is responsible to the Government. The Contractor, in turn, shall be accountable to the Government for Contractor or subcontractor personnel. If the contractor believes that any actions constitute, or are perceived to constitute personal services, it shall be the contractor's responsibility to notify the Procuring Contracting Officer (PCO) immediately.

1.1. Description of Services/Introduction: The Contractor shall provide laundry and dry cleaning (L&DC) services to clean and press textiles, garments, linens, organizational Clothing and Equipment (OCIE) and other fabrics for Active and Reserve components on a direct or reimbursable basis and is in direct support of organizational health and sanitation requirements and meal preparation attire as it relates to life, health and safety.

1.1.1. The contractor shall operate and manage the Drop-off/ Pick-up Point Facility for the direct exchange of linens and oily rags, Bulk OCIE, Food Handler, Maternity and Medical White Uniforms, Table Linens, Dry Cleaning for Ceremonial Uniforms, Religious Garments/Altar Cloths, Flags/Streamers, Table Linens (tablecloths/skirts, napkins), Specialty Items (Window Treatments) and Individual Piece Rate (I/Cash Bundle Services (CBS) drop-off and pick-up services in accordance with (IAW) AR 210-130, and other regulatory requirements. The Contractor shall pick-up and return soiled items/equipment from Building 2-2055 daily by 1600hrs. The contractor shall maintain hand receipt responsibility for linens and all assigned Government Furnished Property/Equipment (GFP/GFE) in accordance with AR 710-2, Supply Policy Below the National Level, dated 28 March 2008, DA Pam 710-2-1, Using Unit Supply System (Manual Procedures), dated 31 December 1997, AR 735-5, Property Accountability Policies, dated 22 August 2013, and other regulatory requirements. The contractor shall receive, account for, process and return all organizational and individual articles tendered for laundering. The contractor shall establish and maintain a system of records to quantify all work performed and shall be responsible for the preparation of reports incidental to the work covered by this contract. The contractor shall ensure that only authorized individuals are afforded laundry service. All work and services provided by the contractor shall be performed in accordance with the standards as contained or referenced herein.

1.1.2. The Army's installation Laundry and Dry Cleaning Program includes the following: Coordinate and recommend local policy and procedures for the Garrison Commander; Planning for equipment replacement/maintenance at government owed facilities; program accountability for: Blankets, pillows, sheets, pillowcases, mattress pads/covers, bedspreads, table linens (tablecloths/skirts, napkins), special categories, i.e., IPR/CBS and Department of Defense (DOD) reimbursable work. Provides dry cleaning services in accordance with environmental OSHA/host nation, and other applicable regulations and policies. Includes manpower authorizations, contracts, dry cleaning and laundry specific and support equipment, and the associated costs to provide or make available laundry and dry cleaning services to clean and press textiles, garments, linens, and other fabrics for Active and Reserve Components.

1.2. Background: The Army Sustainment Command (ASC) has provided or made available, L&DC services to clean and press textiles, garments, linens, OCIE and fabrics for active or reserve components on a direct or reimbursable basis. L&DC operations are primarily governed by Army Regulation (AR) 210-130, Laundry and Dry Cleaning Operations , dated 22 February 2005 and Department of the Army, (DA Pam) 210-9, Laundry and Dry Cleaning Operation Procedures, dated 15 March 2002. ASC provides manpower and contracts for L&DC at specific installations, both CONUS and

OCONUS.

1.3. Scope: The Contractor shall furnish labor, supervision, transportation for pickup and delivery services, supplies, vehicles, tools, materials, facilities and equipment (except as specified in this contract as Government-furnished) necessary for the performance of dry cleaning, organizational bulk and piece rate customer laundry services at Building 2-2055, Corner of Woodruff and Sturgis Street, Fort Bragg, NC.

This contract includes functions, tasks and responsibilities normally inherent to an L&DC facility. The Contractor shall receive, account for, process and return articles tendered for laundry. The Contractor shall establish and maintain a system of records to quantify work performed and shall prepare administrative correspondence and reports incidental to the work covered in this contract. The Contractor shall ensure that only authorized individuals are afforded laundry services and shall operate IPR and CSB services and collect monies from individuals for these services. Services shall be performed in compliance with the standards as contained or referenced in this contract.

The Contractor shall schedule and manage operations to maximize responsiveness, efficiency and economy to the Fort Bragg community.

1.4. Period of Performance: The Period of performance shall be for a one (1) Base Year period of 12 months and four (4) 12-month option periods.

1.5. Customer Satisfaction

1.5.1. The contractor shall provide service in an orderly and pleasing manner within the confines of the pick-up/ drop-off point facility. The failure to perform and satisfy the customer at a sufficient level of acceptableness as determined solely by the Government may result in a Contract Discrepancy Report (CDR) being initiated and/or early termination of the contract in full or in part. When the performance of the contractor is below standard, the Contractor shall submit an action plan on how the contractor plans to correct the performance short coming. The action plan shall be submitted to the KO/COR.

1.5.2. The Acceptable Quality Level (AQL) for customer service/satisfaction is 90%.

This is based on the number of the customer comment cards and comments posted on the Interactive Customer Evaluation (ICE). The Contactor shall address all complaints within twenty four (24) of notification. All resolutions will be forwarded to the COR.

1.5.3. The Contractor shall design a customer service satisfaction survey form/card and submit it to the COR for approval. A locked drop-box, along with these forms/cards shall be provided by the Contractor and shall be located in a convenient area in the pick-up/ drop-off point facility. The COR shall hold the only keys to the boxes and review all forms/cards submitted on a monthly basis. Results of the survey forms/cards shall be made available to the Contractor.

1.6. General Information

1.6.1. Quality Control: Quality Control is the responsibility of the Contractor. The Contractor is responsible for the delivery of quality services/supplies to the Government (see FAR 52.246-1 Contractor Inspection Requirements).

1.6.1.1. Quality Control Program: The Government is committed to a highly interactive relationship between quality control by the Contractor and quality assurance by the government recipient of services. This relationship shall be achieved through an effective Prevention Based Quality Control Program dedicated to ensuring the best possible products and services to end users. The Contractor shall provide their final written Quality Control Plan (QCP) within 10 days after contract award and within five

(5) days of any proposed changes to the COR and KO.

1.6.1.1.1. The Contractor’s quality program shall demonstrate its prevention-based outlook by meeting the objectives stated in the PWS throughout all areas of performance. The QCP shall be developed to specify the Contractor’s responsibility for management and quality control actions to meet the terms of the contract. The QCP as a minimum shall address continuous process improvement; procedures for scheduling, conducting and documentation of inspection; discrepancy identification and correction;

corrective action procedures to include procedures for addressing Government discovered non-conformances; procedures for root cause analysis to identify the root cause and root cause corrective action to prevent re-occurrence of discrepancies;

procedures for trend analysis; procedures for collecting and addressing customer feedback/complaints.

1.6.1.1.2. Upon request from the COR, the Contractor shall provide, within twenty four

(24) hours, all reports generated as a result of the Contractor’s quality control efforts.

This shall include any summary information used to track quality control, including any charts/graphs.

1.6.1.1.3. The Contractor’s QCP shall be incorporated into and become part of this contract after the plan has been accepted by the KO. Proposed changes made after KO acceptance shall be submitted in writing through the COR to the KO for review and acceptance prior to implementing any revision. The Contractor’s QCP shall be maintained throughout the life of the contract and shall include the Contractor’s procedures to routinely evaluate the effectiveness of the plan to ensure the Contractor is meeting the performance standards and requirements of the contract.

1.6.1.2. Contractor Discrepancy Report (CDR): When the Contractor's performance is unsatisfactory, a CDR will be issued. The Contractor shall reply in writing within five (5) work days from the date of receipt of the CDR, giving the reasons for the unsatisfactory performance, corrective action taken, and procedures to preclude recurrence.

1.6.1.3. Quality Assurance: The COR will evaluate the Contractor’s performance under this contract in accordance with the Quality Assurance Surveillance Plan (QASP). This plan is primarily focused on what the COR must do to ensure that the Contractor has performed in accordance with the performance standards. It defines how the performance standards will be applied, the frequency of surveillance, and the minimum acceptable defect rate(s). When an observation indicates defective performance, the COR will require the Contractor or designated on-site representative to initial the observation to acknowledge the defective performance. The acknowledgement of the observation does not necessarily constitute Contractor concurrence with the observation, only that the Contractor has been made aware of the defective performance.

1.6.2. Property Management System: The Contractor shall establish a system to manage Government Furnished Equipment (GFE) Property (GFP); Material (GFM) in its possession to control, use, preserve, protect, repair and maintain. The Property Management System (PMS) must be adequate to satisfy the requirements of Property Management in accordance with (IAW) FAR clause 52.245-1 Government Property.

The Contractor shall provide their final written PMS within 10 days after contract award and within five (5) days of any proposed changes to the COR and KO.

1.6.3. Recognized Federal and Training Holidays: The Contractor shall not be required to perform services on recognized federal and XVIII Airborne Corp Soldiers’ Training holidays. The recognized federal holidays include:

Federal Holidays New Year’s Day First day of January (or as observed) Martin Luther King, Jr. Birthday Third Monday of January Presidents Day Third Monday of February Memorial Day Last Monday of May Independence Day Fourth day of July (or as observed) Labor Day First Monday of September Columbus Day Second Monday of October Veterans Day 11th day of November (or as observed) Thanksgiving Day Fourth Thursday of November Christmas Day 25th day of December (or as observed)

XVIII Airborne Corp Soldiers’ Training Holidays Training Holidays for (Base Option Year) *Dates (FY17) are subject to change Independence Day 1 July 2016 Corp Training Holiday 19 August 2016 Labor Day 2 September 2016 Columbus Day 7 October 2016 Veteran’s Day 14 November (or as observed) Thanksgiving Day 25 November 2016 Christmas Day 23 December 2016 (or as observed) New Year’s Day 30 December 2016 President’s Day 17 February 2017 Easter Holiday 14 April 2017 Memorial Day 26 May 2017 Army’s Birthday 16 June 2017

1.6.3.1. When a holiday occurs on a Saturday, Federal employees are normally granted the previous Friday as the holiday observance. When a holiday occurs on a Sunday, Federal employees are normally granted the following Monday as the holiday.

The contractor shall work on the days the Government is scheduled to work.

1.6.3.2. When an unforeseen installation closure occurs on a regularly scheduled day of work, the Contractor will have the following options:

1.6.3.2.1. Reschedule the work so it is performed the following day unless the following day falls on a weekend.

1.6.3.2.2. Reschedule the work on any day that is mutually satisfactory.

1.6.4. Hours of Operation: The Contractor shall open/operate the drop-off/ pick-up point between the hours of 7:30 AM – 4:00 PM, Monday through Friday, except federal and training holidays or when the Government installation is closed due to local or national emergencies, administrative closings or similar Government directed installation closings. The Contractor shall at all times maintain an adequate workforce for the uninterrupted performance of all tasks defined within this PWS when the Government facility is not closed for the above reasons. The Government will not reimburse the Contractor for any overtime (OT) or compensatory time (CT).

Hours of Operation 7:30 a.m. - 3:45 p.m. (Direct Exchange and Unit/Organization bulk turn-in) 7:30 a.m. - 4:00 p.m. (Dry Cleaning and Cash Sales)

*Special Holiday Hours: Contractor shall post hours two weeks in advance.

*Day before Thanksgiving *Week of Christmas and New Years’ (During Soldier’s Half-day Schedule)

8:00 a.m. - 2:45 p.m. (Direct Exchange and Unit/Organization bulk turn-in) 8:00 a.m. - 3:00 p.m. (Dry Cleaning and Cash Sales)

1.6.4.1. On occasion, services may be required to support an activation, deployment or exercise of contingency plans outside the normal duty hours described above. In these cases, the Contractor may be required to extend the hours of operation in order to return all organizational clothing and equipment outside of the normal 72 hour window.

The COR will notify the contractor immediately upon notification. Upon notification from the COR, the contractor will have 24 hours to return all requested items. Request for direct exchange of linen will be done upon notification. If linen stock is depleted, the contractor will be required to clean and return all linen within 24 hours. Contractor will establish an extended hour work day and forward it to the KO and COR.

1.6.5. Place of Performance: IAW PARC Policy Alert 14-33, Homeland Security Presidential Directive 12 (HSPD-12) issued 31 Dec 13.) Contractor shall have routine access to Government-controlled facilities. The work to be performed under this contract will be accomplished at the contractor’s facility, located off the installation and at the pick-up/drop off point located at Building 2-2055, the corner of Sturgis and Woodruff Streets, Fort Bragg, NC.

1.6.6. Security Requirements: Contractor personnel required to access a Government installation in performance of their duties under this effort must possess the appropriate DoD identification card. Non-CAC eligible Contractor employees must obtain the Automated Installation Entry (AIE) pass for entry unto the installation. The Government will issue an AIE pass to all qualified contractor employees performing work under this contract in accordance with Homeland Security Presidential Directive-12 (HSPD-12), Policies for a Common Identification Standard for Federal Employees and Contractors, dated 27 August 2004, Office of Management and Budget (OMB) guidance M-05-24, Policies for a Common Identification Standard for Federal Employees and Contractors, dated 5 August 2005, Federal Information Processing Standards Publication (FIPS PUB) Number 201, Personal Identity Verification (PIV) of Federal Employees and Contractors, dated August 2008, and the Department of Defense, and Directive Type Memorandum (DTM) 08-003, DoD Investigative and Adjudicative Guidance for Issuing the Common Access Card (CAC), dated 17 September 2004. Contractors will have their credentials validated through the National Criminal Information Center (NCIC), Local/State Criminal Databases, and the Installation’s databases. Contractor must be favorably adjudicated to obtain their AIE card. The Government reserves the right, in its sole discretion, to refuse an AIE pass to any employee or to revoke one for security or other reasons.

a. Contractor shall prepare DES Form 118 and forward it to the Contracting Officer Representative (COR). COR will forward request to the Provost Marshall for approval. Once approved, COR will notify the Contractor. Contractor employees shall proceed to the All-American Visitor Center (VCC) located on All-American Freeway to be processed for an Automated Installation Entry (AIE) card. The Contractor shall immediately report any lost AIE cards to the COR. The Contractor shall immediately collect the AIE cards upon termination of an employee. Contractor shall collect all AIE cards and return them to the COR at the end of contract performance period and within one (1) hour of an employee’s termination. The application request form (DES Form

118) for access cards can be located on the Fort Bragg Provost Marshal webpage http://www.bragg.army.mil/directorates/DES/pmo/Pages/AIE.aspx under the Installation Access Control tab.

b. Compliance with HSPD-12: On 07 Mar 14 the Secretary of the Army published Army Directive 2014-05, which establishes HSPD-12 investigative and adjudicative policy and procedures to support credentialing determinations for the issuance of AIE pass to eligible Army Contractor personnel. HSPD-12 mandates a Government wide standard for secure and reliable forms of identification issued by the Federal Government for physical access to federally controlled facilities and/or logical access to federally controlled information systems. The AIE pass is the DoD federal personal identity verification credential.

c. The purpose of security screening is to ID those persons who may pose a threat to good order and discipline on Fort Bragg by either denying them access or placing restrictions on their movement. The following criteria will be used as a guideline for determining denial of access to Fort Bragg:

(1) Any record of a felony conviction for a crime (includes murder, rape, sale of illegal drugs, grand theft, arson, and kidnapping).

(2) Three or more misdemeanor convictions within the past five years

(includes assault, theft of $500 or less, and excludes traffic violations).

(3) VCC personnel will NOT relay the source of the information to the visitor

(e.g. visitors will not be told that the information comes from the Bars and Suspension List or from NCIC screening). Subjects are not authorized to view the information under any circumstances.

(4) The SC is the final approval authority for any adjudication request for access denial.

d. If Contractor meet access control standards of Army Directive 2014-05 (Policy and Implementation for Common Access Card Credentialing and Installations Access for Uncleared Contractors, dated 7 Mar 14) then DoD Consolidated Adjudications Facility (CAF) will conduct centralized adjudications of favorable HSPD-12 background investigations. The DoD CAF will forward investigations that cannot be favorably adjudicated to the Defense Office of Hearings and Appeals (DOHA) for a final credentialing determination. Upon the completion of the background investigation, DoD Adjudications Facilities adjudicates the case. The adjudicator considers the following factors when evaluating an individual's conduct:

(1) The nature, extent and seriousness of the conduct.

(2) The circumstances surrounding the conduct, to include knowledgeable participation.

(3) The frequency and recent of the conduct.

(4) The individual's age and maturity at the time of the conduct.

(5) The extent to which participation is voluntary.

(6) The presence or absence of rehabilitation and other permanent behavioral changes.

(7) The motivation for the conduct.

(8) The potential for pressure, coercion, exploitation, or duress.

(9) The likelihood of continuation or recurrence of the conduct.

Each case is judged on its own merits and the final determination is the responsibility of the specific department or agency that adjudicates the clearance eligibility. Any doubt regarding whether access to classified information is clearly consistent with national security must be resolved in favor of national security.

e. An individual’s conduct involving questionable judgment, lack of candor, dishonesty, or unwillingness to comply with rules and regulations can raise questions about his or her reliability or trustworthiness and may put people, property, or information systems at risk. An individual’s past criminal or dishonest conduct may put people, property, or information systems at risk. Therefore, conditions that may be disqualifying include:

(1) A single serious crime or multiple lesser offenses which put the safety of people at risk or threaten the protection of property or information. A person’s convictions for burglary may indicate that granting a CAC poses an unacceptable risk to the U.S. Government’s physical assets and to employees’ personal property on a U.S.

Government facility.

(2) Charges or admission of criminal conduct relating to the safety of people and proper protection of property or information systems, regardless of whether the person was formally charged, formally prosecuted, or convicted.

(3) Dishonest acts (e.g., theft, accepting bribes, falsifying claims, perjury, forgery, or attempting to obtain identity documentation without proper authorization).

(4) Deceptive or illegal financial practices such as embezzlement, employee theft, check fraud, income tax evasion, expense account fraud, filing deceptive loan statements, or other intentional financial breaches of trust.

(5) Actions involving violence or sexual behavior of a criminal nature that poses an unacceptable risk if access is granted to federally-controlled facilities and federally-controlled information systems. For example, convictions for sexual assault may indicate that granting a CAC poses an unacceptable risk to the life and safety of persons on U.S. Government facilities.

(6) Financial irresponsibility may raise questions about the individual’s honesty and put people, property or information systems at risk, although financial debt should not in and of itself be cause for denial.

(7) Deliberate omission, concealment, or falsification of relevant facts or deliberately providing false or misleading information to an employer, investigator, security official, competent medical authority, or other official U.S. Government representative, particularly when doing so results in personal benefit or which results in a risk to the safety of people and proper safeguarding of property and information systems."

f. The Contractor shall immediately report any lost AIE pass or Government issued identification cards to the COR and Military and/or DoD police agencies. The Contractor shall immediately collect the AIE pass and other Government issued forms of identification upon termination of employee, or at the end of the contract performance period. The AIE pass and other Government issued forms of identification shall be returned to the COR within one (1) hour of employee termination, or at the end of contract performance period, whichever comes first. Final payment may be delayed if Contractor fails to comply with these requirements.

g. In the event a contractor employee separates without advance notice (either quits or is terminated), the contractor shall immediately notify the COR who will ensure AIE pass is revoked the same day. In various instances a contractor employee may not be on task (working) due to furloughs, suspensions pending the outcome of an investigation, or the contract reaches the end of the period of performance (POP) and renewal is anticipated but not yet complete. During these occurrences, the contractor’s Project Manager or the COR will collect and retain the AIE badges of the affected contractor personnel residing in the local area however; AIE passes will not be revoked in the Access Control System. Collecting AIEs however, may not be feasible for contractor personnel located in remote locations. When contractor personnel return to work under the contract, they will retrieve their AIE pass from the responsible party who collected it.

h. Contractor shall prepare the monthly AIE status report and forward it to the COR NLT the 5th of each month. See TE-2 (Deliverables).

i. The Contractor shall comply with agency personal identity verification procedures identified in paragraph 1.6 of this contract. The Contractor shall account for all forms of Government-provided identification issued to their employees in connection with performance under this contract:

(a) The Contractor shall return such identification to the issuing agency at the earliest of any of the following, unless otherwise determined by the Government:

(1) When no longer needed for contract performance.

(2) Upon completion of the Contractor employee's employment.

(3) Upon contract completion or termination.

(b) The Contracting Officer may delay final payment under a contract if the Contractor fails to comply with these requirements.

(c) The Contractor shall insert the substance of this clause, including paragraph b), in all subcontracts when the subcontractor`s employees are required to have routine physical access to a Federally-controlled facility and/or routine access to a Federally-controlled information system. It shall be the responsibility of the prime Contractor to return such identification to the issuing agency in accordance with the terms set forth in paragraph (a) of this section, unless otherwise approved in writing by the Contracting Officer.

(d) In addition to the aforementioned, the Contractor shall provide the

Contractor Officer Representative (COR) a monthly status report on all forms of Government-provided identification issued to the contractor employees in connection with performance under this contract.

(1) The COR will provide the Installation Physical Security Division a copy of the monthly status report for any termination requirements.

(2) Monthly status reports will be maintained on file for one year after contract completion by the Sponsoring Agency.

1.6.6.1. Physical Security: The Contractor shall be responsible for safeguarding all Government equipment, information and property provided for Contractor use. At the close of each work period, government facilities, equipment, and materials shall be secured. Contractor shall complete Standard Form 701, Activity Security Checklist at the end of each workday. The SF 701 will be affixed to the inside entrance door.

1.6.6.1.1. Key Control: The Contractor shall maintain key control IAW applicable regulations, policies and directives ensuring keys/key cards issued to the Contractor by the Government, Logistics Readiness Center (LRC) Real Property Manager are not lost or misplaced and are not used by unauthorized persons. Key control shall include requirements of AR 380-5, Fort Bragg 380-5 and FORSCOM Supplement 1 to AR 380- 5, if classified materials are being stored. NOTE: All references to keys include key cards. No keys issued to the Contractor by the Government shall be duplicated. Such procedures shall include turn-in of any issued keys by personnel who no longer require access to locked areas. The Contractor shall immediately report any occurrences of lost or duplicate keys/key cards to the COR.

1.6.6.1.2. In the event keys are lost or duplicated, the Contractor shall, upon direction of the KO, re-key or replace the affected lock or locks; however, the Government, at its option, may replace the affected lock or locks or perform re-keying. When the replacement of locks or re-keying is performed by the Government, the total cost of re-keying or the replacement of the lock or locks shall be deducted from the monthly payment due the Contractor. In the event a master key is lost or duplicated, all locks and keys for that system shall be replaced by the Government and the total cost deducted from the monthly payment due the Contractor.

1.6.6.1.3. The Contractor shall prohibit the use of Government issued keys/key cards by any persons other than the Contractor’s employees. The Contractor shall prohibit the opening of locked areas by Contractor employees to permit entrance of persons other than Contractor employees engaged in the performance of assigned work in those areas, or personnel authorized entrance by the COR.

1.6.6.1.4. Lock Combinations: The Contractor shall establish and implement methods of ensuring that all lock combinations are not revealed to unauthorized persons. The Contractor shall ensure that lock combinations are changed when personnel having access to the combinations no longer have a need to know such combinations. These procedures shall be included in the Contractor’s security program.

1.6.6.1.5. Neither the contractor nor any of its employees will disclose, or cause to be disclosed, any information concerning operations which could result in or increase the likelihood of the possibility of a breach of the activity's security or interrupt the continuity of operations. Additionally, the Public Affairs Office (PAO) is the only official spokesperson for the installation. No information regarding performance of this contract will be released to the media without prior approval (written) of the installation PAO, KO or their authorized representative(s).

1.6.7. Special Qualifications

1.6.7.1. General:

1.6.7.1.1. The Contractor shall be responsible for ensuring all personnel performing work under this contract possess and maintain current certifications as indicated in PWS [1.6.6.]; security requirements during the execution of this contract.

1.6.7.1.2. Contractor personnel performing work under this contract shall be able to read, write, speak, and understand the English language to effectively carry out all contract requirements. They shall have a command of both the written and spoken English language to properly clearly, and effectively communicate in person or via electronic devices (telephone or Email) with co-workers, customers, and the general public.

1.6.7.1.3. Contractor personnel performing work under this contract shall be U.S.

citizens unless the provisions of Army Regulation 25-2, Information Assurance have been fully completed and approval has been granted by the Government for the non- U.S. citizen to perform the required support.

1.6.7.1.4. Access and General Protection/Security Policy and Procedures: All Contractor personnel performing work under this contract shall comply with applicable installation, facility and area commander installation/facility access, local security policies and security procedures provided by the Security Manager Government representative. Contractor personnel shall provide all information required for background checks to meet installation access requirements to be accomplished by the installation Provost Marshal Office, Director of Emergency Services or Security Office.

Contractor personnel shall comply with all personal identity verification requirements as directed by Department of Defense (DoD), HQ Department of Army (DA) or local policies. Sponsoring organizations, activities, and persons will be responsible for monitoring contractor access by submitting a completed and approved DES Form 118 to the Installation All American VCC, detailing the contracted services to be performed, location of services, and duration of the contract. Contractors requesting access for less than one year may receive an AIE visitor card on a case by case basis, or a temporary vehicle pass for 90 days. Contractor cards will be issued for periods of one to three years depending on the terms of their contract. AIE card expirations may be updated to reflect a new contract period by submitting an approved DES Form 118 to the All American VCC. Renewed short term passes must be re-processed at the All American VCC.

This is the start of the file's text. The full file is on GovTribe.

File details come from the government source that posted it. Updated Nov 14, 2017.