W91238-19-Q-0025.pdf

SEE ADDENDUM

(No Collect Calls) W9123819Q0025 03-Apr-2019

b. TELEPHONE NUMBER 8. OFFER DUE DATE/LOCAL TIME

05:00 PM 17 Apr 2019

5. SOLICITATION NUMBER 6. SOLICITATION ISSUE DATE

AUTHORIZED FOR LOCAL REPRODUCTION

PREVIOUS EDITION IS NOT USABLE

STANDARD FORM 1449 (REV. 2/2012)

Prescribed by GSA – FAR (48 CFR) 53.212

(TYPE OR PRINT)

(SIGNATURE OF CONTRACTING OFFICER)

ADDENDA ARE

26. TOTAL AWARD AMOUNT (For Govt. Use Only)

23.

CODE 10. THIS ACQUISITION IS

SUCH ADDRESS IN OFFER

17b. CHECK IF REMITTANCE IS DIFFERENT AND PUT

BELOW IS CHECKED

TELEPHONE NO.

W91238 9. ISSUED BY

18b. SUBMIT INVOICES TO ADDRESS SHOWN IN BLOCK 18a. UNLESS BLOCK

7. FOR SOLICITATION

INFORMATION CALL:

a. NAME

DAWN DANIELS

2. CONTRACT NO. 3. AWARD/EFFECTIVE DATE 4. ORDER NUMBER

(TYPE OR PRINT)

30b. NAME AND TITLE OF SIGNER 30c. DATE SIGNED 31b. NAME OF CONTRACTING OFFICER

30a. SIGNATURE OF OFFEROR/CONTRACTOR 31a.UNITED STATES OF AMERICA

0 27a. SOLICITATION INCORPORATES BY REFERENCE FAR 52.212-1. 52.212-4. FAR 52.212-3. 52.212-5 ARE ATTACHED.

25. ACCOUNTING AND APPROPRIATION DATA

1. REQUISITION NUMBER

20.

ADDITIONAL SHEETS SUBJECT TO THE TERMS AND CONDITIONS SPECIFIED.

OFFEROR TO COMPLETE BLOCKS 12, 17, 23, 24, AND 30

SOLICITATION/CONTRACT/ORDER FOR COMMERCIAL ITEMS

ARE NOT ATTACHED

27b. CONTRACT/PURCHASE ORDER INCORPORATES BY REFERENCE FAR 52.212-4. FAR 52.212-5 IS ATTACHED. ADDENDA ARE ARE NOT ATTACHED

(BLOCK 5), INCLUDING ANY ADDITIONS OR CHANGES WHICH ARE

SET FORTH HEREIN, IS ACCEPTED AS TO ITEMS:

. YOUR OFFER ON SOLICITATION

28. CONTRACTOR IS REQUIRED TO SIGN THIS DOCUMENT AND RETURN

% FOR: SET ASIDE: UNRESTRICTED OR X

SMALL BUSINESS X

17a.CONTRACTOR/ CODE FACILITY

OFFEROR CODE

USACE SACRAMENTO DISTRICT

ATTN: CONTRACTING DIVISION

1325 J STREET

SACRAMENTO CA 95814-2922

18a. PAYMENT WILL BE MADE BY CODE

RATED ORDER UNDER

DPAS (15 CFR 700)

13a. THIS CONTRACT IS A 13b. RATING

CODE 15. DELIVER TO CODE L2R0540 16. ADMINISTERED BY

12. DISCOUNT TERMS 11. DELIVERY FOR FOB DESTINA-

TION UNLESS BLOCK IS

MARKED

SEE SCHEDULE

14. METHOD OF SOLICITATION

RFQ IFB RFP X

PINE FLAT DAM AND LAKE

1325 J ST

SACRAMENTO CA 95814

TEL: FAX:

FAX:

TEL: SERVICE-DISABLED

VETERAN-OWNED

SMALL BUSINESS

8(A)

HUBZONE SMALL

BUSINESS

SIZE STANDARD:

$38,500,000

NAICS:

561210

OFFER DATED

29. AWARD OF CONTRACT: REF.

DELIVER ALL ITEMS SET FORTH OR OTHERWISE IDENTIFIED ABOVE AND ON ANY

COPIES TO ISSUING OFFICE. CONTRACTOR AGREES TO FURNISH AND

EMAIL:

TEL:

31c. DATE SIGNED

SEE SCHEDULE

SCHEDULE OF SUPPLIES/ SERVICES ITEM NO. QUANTITY UNIT UNIT PRICE AMOUNT

24. 22. 21. 19.

WOMEN-OWNED SMALL BUSINESS (WOSB)

ELIGIBLE UNDER THE WOMEN-OWNED

SMALL BUSINESS PROGRAM

EDWOSB

32g. E-MAIL OF AUTHORIZED GOVERNMENT REPRESENTATIVE

SOLICITATION/CONTRACT/ORDER FOR COMMERCIAL ITEMS

(CONTINUED)

ACCEPTED, AND CONFORMS TO THE CONTRACT, EXCEPT AS NOTED: ______________________________________________________

32a. QUANTITY IN COLUMN 21 HAS BEEN

RECEIVED INSPECTED

32b. SIGNATURE OF AUTHORIZED GOVERNMENT

REPRESENTATIVE

32c. DATE 32d. PRINTED NAME AND TITLE OF AUTHORIZED GOVERNMENT

REPRESENTATIVE

32e. MAILING ADDRESS OF AUTHORIZED GOVERNMENT REPRESENTATIVE 32f. TELEPHONE NUMBER OF AUTHORIZED GOVERNMENT REPRESENTATIVE

37. CHECK NUMBER

FINAL PARTIAL COMPLETE

36. PAYMENT 35. AMOUNT VERIFIED

CORRECT FOR

34. VOUCHER NUMBER

FINAL

33. SHIP NUMBER

PARTIAL

38. S/R ACCOUNT NUMBER 39. S/R VOUCHER NUMBER 40. PAID BY

41a. I CERTIFY THIS ACCOUNT IS CORRECT AND PROPER FOR PAYMENT 41b. SIGNATURE AND TITLE OF CERTIFYING OFFICER 41c. DATE

42a. RECEIVED BY (Print)

42b. RECEIVED AT (Location)

42c. DATE REC'D (YY/MM/DD) 42d. TOTAL CONTAINERS

STANDARD FORM 1449 (REV. 2/2012) BACK

Prescribed by GSA – FAR (48 CFR) 53.212

AUTHORIZED FOR LOCAL REPRODUCTION

PREVIOUS EDITION IS NOT USABLE

SEE SCHEDULE

20.

SCHEDULE OF SUPPLIES/ SERVICES

21.

QUANTITY UNIT

22. 23.

UNIT PRICE

24.

AMOUNT

19.

ITEM NO.

Section SF 1449 - CONTINUATION SHEET

PERFORMANCE WORK STATEMENT

Campground Attendant Contract FY19-FY21 Pine Flat Lake

Performance Work Statement 05 February 2019

Project: Campground Attendant services at Island Park Campground within the Pine Flat Lake project boundaries, Fresno County, CA

Points of Contact TBD

Contractor POC TBD

Contracting Officer’s Representative (COR)

Mr. Jacob Severns U.S. Army Corps of Engineers

CESPK-ODS-P

27295 Pine Flat Road Sanger, Ca 93657 Ph: (559) 787-2589 (Fax: 2773) Jacob.K.Severns@usace.army.mil

Safety Officer Mr. Curtis Morris

U.S. Army Corps of Engineers, Sacramento District Attn: CESPK-SO 1325 J Street Sacramento, CA 95814-2922 Shawn.M.Curtis@usace.army.mil Ph: (916)-557-5358

Contracting Officer MAJ Dawn M. Daniels 1 General Information

1.1 This is a performance-based contract for Campground Attendant services at Island Park Campground, Pine Flat Lake, CA. The overall responsibility of the contractor is to plan, coordinate, organize, manage, and perform the activities described herein in accordance with the performance objectives.

2 Introduction

2.1 This Performance Work Statement describes the basic objectives Campground Attendant services at Island

Park Campground within the Pine Flat Lake project boundaries, Fresno County, CA. The Performance Based Service Contract provides potential Quoter/Offeror the flexibility to develop cost effective solutions and the opportunity to propose innovative alternatives to meet the stated objectives. It also presents the Government with an opportunity to assess the offeror’s understanding of all aspects of the effort to be performed by eliminating the “how to” instructions to accomplish the required effort normally contained on the Performance Work Statement that the Government traditionally provides to prospective Offeror’s. Minimum levels of performance and disincentive for failure to meet the minimum levels are outlined in the “Performance of Work Requirements Summary” contained in Attachment A.

mailto:Jacob.K.Severns@usace.army.mil mailto:Shawn.M.Curtis@usace.army.mil Severns, Jacob K CIV USARMY CESPK (USA) Statement of Work?

3 Description of Services

3.1 Except for those items furnished at the discretion of the Government, the contractor shall furnish all labor, materials, equipment, transportation and supplies necessary to fulfill the terms and conditions stated in this contract. The contractor shall be responsible for all costs related to performing Campground Attendant duties. Services include, but are not limited to, fee collection, record keeping and reporting, campground tours, visitor assistance, security and maintenance. All work, materials and equipment shall be subject to the control and approval of the Park Manager.

4 Work Schedule

4.1 Work schedule shall be performed according to the following “Standard” schedule.

During holiday weeks/weekends, the work schedule shall deviate from the “Standard” schedule, as outlined below under “Holiday Exceptions”. Service days and times may change due to holidays or special events, as directed by the Park Manager or a designee of the Park Manager. The contractor shall be notified at least 48 hours in advance of any changes to the work schedules outlined below:

-Standard Work Schedule (Beginning the last Thursday of March through April 30):

a. Sunday: 0800-1200 and 1300-1800

b. Monday, Tuesday & Wednesday: OFF

c. Thursday: 1000-1300 and 1400-1800

d. Friday: 0800-1200 and 1300-2000

e. Saturday: 0800-1200 and 1300-2000

-Standard Work Schedule (May 1 through the 2nd Sunday in September):

a. Sunday: 0800-1200 and 1300-1900

b. Monday, Tuesday & Wednesday: OFF

c. Thursday: 1100-1400 and 1500-1900

d. Friday: 0800-1300 and 1400-2200

e. Saturday: 0800-1300 and 1400-2200

-Holiday Exceptions (Deviations from Standard Work Schedule above):

2019: -Friday, April 19: 0800-1300 and 1400-2200 (Easter Weekend) -Saturday, April 20: 0800-1300 and 1400-2200 (Easter Weekend) -Sunday, April 21: 0800-1200 and 1300-1900 (Easter Sunday) -Sunday, May 26: 0800-1300 and 1400-2200 (Memorial Day Weekend) -Monday, May 27: 0800-1200 and 1300-1900 (Memorial Day) -Thursday, July 4: 0800-1300 and 1400-2200 (Independence Day)

-Sunday, September 1: 0800-1300 and 1400-2200 (Labor Day Weekend) -Monday, September 2: 0800-1200 and 1300-1900 (Labor Day)

2020: -Friday, April 10: 0800-1300 and 1400-2200 (Easter Weekend) -Saturday, April 11: 0800-1300 and 1400-2200 (Easter Weekend) -Sunday, April 12: 0800-1200 and 1300-1900 (Easter Sunday) -Sunday, May 24: 0800-1300 and 1400-2200 (Memorial Day Weekend) -Monday, May 25: 0800-1200 and 1300-1900 (Memorial Day) -Sunday, September 6: 0800-1300 and 1400-2200 (Labor Day Weekend) -Monday, September 7: 0800-1200 and 1300-1900 (Labor Day)

2021: -Friday, April 2: 0800-1300 and 1400-2200 (Easter Weekend) -Saturday, April 3: 0800-1300 and 1400-2200 (Easter Weekend) -Sunday, April 4: 0800-1200 and 1300-1900 (Easter Sunday) -Sunday, May 30: 0800-1300 and 1400-2200 (Memorial Day Weekend) -Monday, May 31: 0800-1200 and 1300-1900 (Memorial Day) -Sunday, July 4: 0800-1300 and 1400-2200 (Independence Day) -Monday, July 5: 0800-1200 and 1300-1900 (Independence Day Observed) -Sunday, September 5: 0800-1300 and 1400-2200 (Labor Day Weekend) -Monday, September 6: 0800-1200 and 1300-1900 (Labor Day)

4.1.1 Contractor requests for modification of duty hours shall be submitted in writing to the Park Manager at least 48 hours in advance. Such advanced notice does not guarantee approval.

4.1.2 When a service day falls on a Federal Holiday, the service shall be performed on that day as outlined in Section 4.1 above, unless otherwise specified by the Park Manager or a designee of the Park Manager.

4.1.3 The contractor shall be permitted to take a one hour meal break at those times specified in Section 4.1 above. These meal breaks shall not be taken while inside the Fee Booth. A “Will Return” clock/sign will be provided by the government and shall be displayed by the contractor in the Fee Booth window during these breaks, and at all other times while the they are on the grounds (on or off duty) and not occupying the Fee Booth. On those days when the work schedule requires the contractor to be on duty until 2200 hours (Friday’s, Saturdays, Sundays on holiday weekends, and July 4), the contractor shall be permitted to take one 15 minute break away from the Fee Booth between 1900 and 2200 hours, during times when visitor traffic is slow.

5 Site Inspection

5.1 Prior to submitting bids, bidders are urged to inspect the job site where services are to be performed to satisfy any questions regarding conditions that may affect the cost of performance of the contract.

5.2 In no event will failure to inspect the site constitute grounds for the withdrawal of a bid after opening or for a claim after the award of the contract. (FAR 52.237-1)

6 Ability to Perform

6.1 The contractor shall be knowledgeable and proficient in handling money, maintaining written records, performing math calculations and operating computers and printers.

6.2 The contractor shall be responsible for maintaining accurate and detailed records relating to recreation area operations. This will involve logging license plate information and other pertinent data on each vehicle in the campground. The contractor shall update/check R1S reservations and walk-ins to ensure that the number of campers staying on site matches the number entered in the R1S database.

6.3 The contractor shall be capable of handling dissatisfied or difficult visitors in a respectful and courteous manner, per the “Campground Attendant Handbook” which will be issued to them during the pre-work meeting.

7 Materials

7.1 The contractor shall be responsible for all materials and equipment in his/her possession and is accountable for any loss, damage, or misuse.

7.2 The contractor shall be responsible for providing all office and cleaning supplies necessary to perform their duties as assigned. All printer paper, receipt tape, and printer ink cartridges shall be provided by the government as necessary.

7.3 The contractor shall be responsible for all keys issued. Keys are for the exclusive use of the contractor while performing contractual services. The contractor shall be liable for any costs involved in changing locks due to lost keys. Key loss shall be reported to the Park Manager or a designee of the Park Manager immediately. Keys shall be turned into the Park Manager immediately upon completion of contractual services for the year or termination of the contract.

7.4 In the event that the contractor is issued a handheld communications radio, they shall be responsible and accountable for that radio. Any handheld radio issued to the contractor is for exclusive use by them while performing contractual services. The Contractor shall be liable for any costs involved in repairing or replacing the handheld radio due to loss, theft, misuse, carelessness, or any other act of negligence. Loss of a handheld radio shall be reported to the Park Manager or a designee of the Park Manager immediately.

Any issued handheld radio shall be turned into the Park Manager immediately upon completion of contractual services of each recreation season, or in the event that the contract is terminated during the recreation season.

8 Security

8.1 The contractor shall maintain all safe combinations, alarm codes, computer passwords and instructions in a confidential and secure manner that cannot be viewed or accessed by the public or any unauthorized personnel.

8.2 The contractor shall be required to activate the alarm system at the Fee Booth whenever left unoccupied between shifts and during breaks. Visitors shall not be authorized to enter the Fee Booth at any time, and all fee transactions shall occur at the designated Fee Booth window.

8.3 The contractor shall roll down and lock the security covers over the Fee Booth windows whenever not on the grounds and/or during off duty days.

8.4 The government shall provide the contractor with keys to fee booth desks and cabinets. These locked compartments are not for the sole use of the contractor and need to be accessible to by Park Staff at all times. The contractor shall not utilize these cabinets to secure their personal property, money collections, or any other items which are not owned by the government. The government shall not be held accountable for any contractor’s personal property items that may be kept in these compartments.

9 Tasking and Program Objectives:

The contractor shall be responsible for services described herein. The Government objectives are described in the “Performance of Work Requirements Summary” contained in Attachment A. The contractor shall develop a “Performance Work Plan” that contains solutions to accomplish the same objectives as stated in the Performance of Work Requirements Summary, as they are applicable to the services required in the Schedule. The contractor may use whatever method he/she chooses to meet the objectives, as long as the end result satisfies the minimum acceptable levels (MAL) of performance as defined in the Performance Work Requirements Summary contained in Attachment A. The contractor shall be responsible for:

9.1 Accident Prevention Plan (AAP)

9.1.1 The contractor shall obtain USACE Safety Officer approval of the Accident Prevention

Plan BEFORE starting any work in the field/on-site.

9.1.2 The contractor shall use a qualified Safety and Health Manager (SHM) to prepare the written site-specific Accident Prevention Plan (APP) in accordance with the format and requirements of USACE EM 385-1-1.

Cover all paragraph and subparagraph elements in Appendix A of USACE EM 385-1-1 "Minimum Basic Outline for Preparation of Accident Prevention Plan.” Activity Hazard Analyses (AHAs) shall be appended to the APP.

9.1.3 The contractor shall develop an Injury and Illness Prevention Program (IIPP) for projects within the State of California as an appendix to the APP. Where a paragraph or subparagraph element is not applicable to the work to be performed indicate "Not Applicable" next to the heading. The APP shall be job-specific and shall address any unusual or unique aspects of the project or activity for which it is written. The APP shall interface with the Contractor's overall safety and health program (SHP). Any portions of the Contractor's overall safety and health program referenced in the APP shall be included in the applicable APP element and made site-specific. The Government considers the Prime Contractor to be the "controlling authority" for all work site safety and health of the subcontractor’s. Contractor are responsible for informing their subcontractors of the safety provisions under the terms of the contract and the penalties for noncompliance, coordinating the work to prevent one craft from interfering with or creating hazardous working conditions for other crafts, and inspecting subcontractor operations to ensure that accident prevention responsibilities are being carried out. The Contractor, SHM, on-site Project Supervisor, and Site Safety and Health Officer (SSHO) shall sign the APP.

9.1.4 The Contractor shall submit the APP to the USACE Safety Officer within 10 days of award. The

Government will review the documents within 10 days. The Contractor shall resubmit the documents, with any requested changes, within 5 days of request. Submissions shall be provided in Microsoft Office Word (use latest version) shall be provided on a CD, and in two hard copies.

9.1.5 The Contractor’s APP and subsequent activities must comply with the following referenced documents (most current version, if different than the date referenced), at a minimum:

9.1.5.1 EM 385-1-1, USACE Safety & Health Requirements Manual, EM 385-1-1, 15 Sep 08

Edition, Effective 12 Jan 09, http://www.usace.army.mil/CESO/Pages/EM385-1-http://www.usace.army.mil/CESO/Pages/EM385-1-1%2C2008NEW!.aspx

1,2008NEW!.aspx

9.1.5.2 Title 29 Code of Federal Regulations (CFR) 1910, Occupational Safety and Health Standards.

9.1.5.3 USACE Safety & Health Requirements Manual, EM 385-1-1, 15 Sep 08 Edition, Effective 12 Jan

09. Located at: http://www.usace.army.mil/CESO/Pages/EM385-1- 1,2008NEW!.aspx

9.1.5.4 8 CCR Sections 3203 & 1509, Injury and Illness Prevention Program.

9.2 Pre-Work Meeting

9.2.1 No less than 10 days prior to commencement of work for each performance year of the contract, the

Contractor shall contact the Park Manager or a designee of the Park Manager to schedule a pre-work meeting. This meeting will be held at the Pine Flat Lake Park Headquarters, located at 27295 Pine Flat Road, Sanger, CA 93657.

9.2.2 At the pre-work meeting, the Park Manager or a designee of the Park Manager shall review the contract requirements, furnish the contractor with a copy of the “Campground Attendant Handbook,” other necessary supplies to be utilized during the contract period, set a schedule for Recreation One Stop (R1S) computer training/refresher, and review fee remittance procedures and training/refresher.

9.2.3 Discussion points

-Bonding Requirements -Contractor Assigned Campsite -Contractor Pet Policy -Training Schedule -Property Control Forms (keys, recreation passes, alarm code cards, etc.)

9.3 Fee Collection

9.3.1 The contractor shall administer fee collection duties in accordance with Engineering Regulation 1130-

2-550 and Construction-Operations Division Policy Memorandum #2. A copy of these documents will be given to the contractor during the pre-work meeting.

9.3.2 The contractor shall collect camping fees and day use fees by utilizing the Recreation One Stop (R1S) web-based computer system. This is the current system contracted by the government, for managing user fee collection information. In the event of a computer malfunction, the contractor shall utilize Government-provided fee collection forms/permits. The Government will provide appropriate R1S training to the contractor in preparation for these tasks. Tasks shall include, but are not limited to:

Maintaining current site occupancy records, posting and removing reserved campsite cards, checking site availability for customers, check-in registration processing, check-out processing, generating Daily Arrival and Camper Reports, selling USACE Annual Day Use and America the Beautiful (ATB) Passes, collecting camping fees, and distributing appropriate receipts and vehicle passes.

9.3.3 Government personnel will perform spot inspections and auditing of the Contactor’s fee collection records frequently and randomly, without prior notice.

9.4 Gates and Locks

9.4.1 The contractor shall maintain a key or combination to the lock on the access gate for the road to the

Group Campsites. When the contractor is on duty on a date when the Group Campsite(s) are scheduled to be occupied, the contractor shall unlock the Group Campsite access gate before 1100 hours on the arrival date(s) shown on the incoming reservation(s). The contractor shall drive out (approximately ½ mile round trip) to the Group Campsite(s) and verify that the restrooms have been cleaned by the Janitorial http://www.usace.army.mil/CESO/Pages/EM385-1-1%2C2008NEW!.aspx

Contractor that morning. The contractor shall notify the Park Office immediately if those restrooms were not serviced.

9.4.2 The contractor shall ensure the Group Campsite access gate is open for the refuse hauling contractor, as directed by the ranger who oversees the Garbage Collection Contract.

9.4.3 The contractor shall maintain a key to the RV dump station and shall provide visitors access to the dump station as directed by the Park Manager or a designee of the Park Manager.

9.5 Record Keeping and Reporting

9.5.1 The contractor shall maintain a log of daily activities for each workday. This log shall include dates and hours worked, times of inspection tours, incidents involving public or Government property, duties performed, and entry/exit times of all service contractors. Other entries may be included as applicable.

The log shall be provided by the Park Manager or a designee of the Park Manager and shall be kept up-to-date. This log shall become Government property and shall be made available for inspection at all times. This log will be provided to the contractor during the pre-work meeting.

9.5.2 The contractor may be required to perform other campground-related record keeping duties as required.

9.5.3 The contractor shall retain all receipts and financial shift documents/reports until the fee remittance day, at which time the Park Manager or a designee of the Park Manager will collect them. The contractor shall be responsible for all receipts and financial documents until they are turned into the Park Manager or a designee of the Park Manager.

9.5.4 The contractor shall submit a Safety Exposure Report, CESPD Form 94-R, to the Park Manager or a designee of the Park Manager with each monthly invoice. See Attachment C. Failure to submit this form may delay payment for services performed.

9.5.5 The contractor shall maintain an accurate record of, and shall notify the Park Manager or a designee of the Park Manager immediately following the occurrence/discovery, of all accidents resulting in death, injury, occupational disease, and damage to property, materials, supplies, and equipment incidental to work performed under this contract.

9.5.6 All personal property found anywhere on Government property shall be accounted for and turned over to a park ranger within 24 hours of discovery.

9.5.7 The contractor shall submit a monthly invoice for payment, verifying that all units, quantities and amounts are correct.

9.6 Reporting

9.6.1 The contractor shall report all disturbances, incidents, and suspicious activities to a park ranger as soon as possible. If a park ranger cannot be reached and a problem merits calling law enforcement officers, the contractor shall contact Fresno County Sheriff’s Department to report the incident, and then continue diligent attempts to contact a park ranger. The Government will provide the contractor with a checklist style form for recording information prior to the arrival of a park ranger in order to retain as much detailed information about the incident as possible. Once a park ranger arrives, the form shall be turned over to the park ranger and it shall become property of the Government.

9.6.2 All communications between the contractor and any emergency response officials shall be recorded and reported to a park ranger or the Park Manager as soon as possible. Incident information is confidential.

The contractor shall only discuss this information with a member of the Park Ranger Staff or emergency response officials. UNDER NO CIRCUMSTANCES shall the contractor attempt to enforce any regulations or apprehend any violator(s). All violations of rules, regulations and/or laws witnessed by the contractor shall be reported as soon as possible to a park ranger.

9.6.3 The contractor shall report any needed repairs, malfunctions, damage, vandalism and potential safety hazards encountered while performing services to a park ranger immediately after discovery.

Equipment malfunctions, if applicable, shall also be reported. Damaged or inoperative facilities shall be reported. If the damaged facilities pose an immediate danger to the public, the contractor shall notify Park Headquarters or a park ranger as quickly as possible. The contractor shall record this information in their daily log including the time it was reported and the name of the park ranger whom it was reported to.

9.7 Campground Tours

9.7.1 The contractor shall conduct a minimum of three (3) complete campground tours each shift to determine if all onsite campers have been registered and/or paid their fees. The first tour shall be conducted during the first hour of each shift. The second tour shall be conducted immediately following any scheduled breaks.

A third tour shall be conducted just prior to sunset (or the end of the shift), allowing enough time to conduct the tour in the daylight (see 9.7.1.1 below). On days when a group campsite is occupied, the contractor shall make a minimum of two tours per day through the group campsites (approximately ½ mile drive round trip). Any campers, who are occupying campsites and have not registered, shall be contacted by the contractor and registered accordingly. The contractor shall notify a park ranger immediately if any problems are encountered while registering campers. In addition, each campground tour shall include a walk-through of all campground restrooms to verify they are in good working order and have not sustained any damage or vandalism. The contractor shall NOT perform any restroom servicing tasks (i.e. sweeping, cleaning, stocking of tissue, etc.) and shall immediately notify a park ranger if a restroom needs servicing, or if any problems are encountered or observed.

9.7.1.1 For safety concerns, the contractor will not be required to conduct campground tours after dark.

Whenever possible, any issues regarding the services of this contract requiring attention after dark (aside from those duties that can be performed at the Fee Booth), the contractor shall request the assistance of a park ranger. Any services conducted by the contractor away from the Fee Booth after dark without the assistance of a park ranger, will be at the discretion of the contractor.

9.7.1.2 For safety concerns and for purposes of security of government monies, the contractor shall not collect any camping fees, nor have any cash on hand during the campground tour. All fee transactions shall be conducted at the Fee Booth.

9.7.2 The contractor shall fill out and secure reservation cards to the posts (or picnic table in the Overflow

Loop sites) at each campsite, as well as issue vehicle passes to each campsite. Reservation cards and vehicle passes shall be filled out using black ink from a chisel-tipped marker in block-style lettering and numbering so as to be legible from a distance of at least 10 feet. Sites shall be inspected during each campground tour, to ensure that all reservations are posted and current.

9.7.3 Anytime during the contractor’s shift when the Fee Booth needs to be left unattended (i.e. lunch breaks, campground tours, visitor assistance), the contractor shall place a government provided “Will Return” clock/sign in the Fee Booth window, to notify visitors of their approximate return time. The contractor shall arm the Fee Booth anytime they are off duty (including scheduled breaks).

9.8 Fee Booth/Campsite Maintenance

9.8.1 The contractor shall perform the following Fee Booth maintenance duties:

a. Wash all windows once per week on Thursdays.

b. Remove cobwebs from interior and exterior once per week on Thursdays.

c. Clean dead insects from interior light fixtures once per week on Thursdays.

d. Clean and sweep inside and outside daily.

e. Maintain interior in a neat and orderly manner at all times.

f. Empty all waste receptacles at the end of each shift.

g. Check the paper shredder regularly and empty as needed.

h. The contractor shall not be permitted to store food of any kind inside the Fee Booth during off duty hours. The costs for extermination of any pests (rodents and/or insects) drawn into the Fee Booth due to the failure to comply with this requirement, shall be the responsibility of the contractor.

i. Note any reported or observed instances of vandalism and/or malfunctions of mechanical equipment and report such issues to a park ranger immediately.

9.8.2 Maintain campsite markers within the campground. This includes straightening, cleaning (removal of dirt, graffiti, bird droppings, etc.) and replacement of broken reservation card holders/clips. The Government will provide the contractor with a supply of reservation card display hardware as necessary. Replacement of site markers/posts due to damage, theft or vandalism will be performed by government employees.

9.9 Visitor Assistance

9.9.1 The contractor shall perform specific duties daily to provide visitors with appropriate materials and information in accordance with established procedures. The contractor’s duties shall include, but are not limited to the following:

9.9.1.1 Provide information to the public regarding Pine Flat Lake recreation areas, and surrounding community services.

9.9.1.2 Inform visitors of Title 36 Regulations and distribute copies of the Title 36 brochure for reference when doing so. The contractor shall not enforce any regulations, nor shall they express any possible ramifications or consequences to visitors who do not comply with regulations. The contractor shall notify a park ranger when enforcement of Title 36 regulations is deemed necessary. AT NO TIME shall the contractor inform a visitor that they may receive a “ticket” or citation from a park ranger for not abiding by the park policies or regulations.

9.9.1.3 Visitors with pets shall be informed and reminded of park regulations regarding pets. If the contractor is a pet owner, they also shall be required to abide by these same regulations at all times.

9.9.1.4 Advise visitors that vehicles are only permitted on designated roadways and off-highway vehicles (OHVs) and all non-licensed vehicles (i.e. all-terrain vehicles, dirt bikes, golf carts, go carts, pocket bikes, etc.) are prohibited within all designated recreation areas at the lake.

9.9.1.5 Display and update interpretive information in the bulletin board at the Fee Booth as directed.

9.9.1.6 Distribute Government surveys, comment cards, safety information, campfire program fliers/announcements, and other printed materials.

9.9.1.7 Exercise tact, diplomacy and courtesy at all times while dealing with the public.

9.9.2 The contractor shall advise all campers of the following:

9.9.2.1 Camping is only permitted in designated campsites and the maximum stay is fourteen (14) nights in any 30 consecutive day period at either Island Park OR Trimmer Campgrounds.

9.9.2.3 The campground may be closed to incoming traffic at 10:00 P.M. (typically Friday and Saturday nights, as well as on Sunday nights when Monday is a holiday) and check-out time is 12:00 P.M.

The contractor shall close and lock the main entrance gate to the campground at 10:00 P.M. as directed by the on-duty ranking park ranger, and open the gate upon arrival for duty no later than 8:00 A.M. the following morning. The contractor may use their discretion in instances where opening the gate anytime between 10:00 P.M. and 8:00 A.M. to allow for late arrivals. The contractor will only be required to perform contract related services during scheduled work hours. The contractor will not be compensated for any contract related services performed outside of scheduled work hours.

9.9.2.4 All visitors of registered campers are required to vacate the campground by 10:00 P.M. each night. All visitors who are entering the campground in a vehicle which exceeds the permitted two (2) vehicles per campsite shall pay the day use fee for each vehicle.

9.9.2.5 Picnicking and/or day use is not permitted in any of the campground loops, unless specified by the Park

Manager.

10 E-Verify

10.1 As of September 8, 2009, employers with federal contracts or subcontracts are required to use E-Verify to determine the employment eligibility of Employees performing direct, substantial work under those federal contracts. Information on registration for and use of the E-Verify program can be obtained via the Internet at the Department of Homeland Security Web site: http://www.dhs.gov/E-Verify .

11 Period of Performance

11.1 The minimum life of the contract will be one Base Year period with options to extend the term of the contract up to two (2) additional years. The maximum life of the contract, including any options, shall not exceed three (3) years. The Government has the option not to exercise Option Year services prior to the start of the performance period for a variety of reasons including but not limited to low campground usage, low visitation and campground closures, all of which are at the discretion of the Park Manager. The contractor shall invoice the government in arrears for services performed on an HOURLY basis, and shall only be paid for services performed. Although the actual contract period begins on March 1 for each contract year, the periods of performance for each year are as follows:

Base Year – 01 MAR 2019 – 29 FEB 2020 (Service period: 28 MAR – 08 SEP) Option Year 1 – 01 MAR 2020 – 28 FEB 2021 (Service period: 26 MAR – 13 SEP) Option Year 2 – 01 MAR 2021 – 28 FEB 2022 (Service period: 25 MAR – 12 SEP)

12 Standards of Employee Conduct

12.1 The work to be performed is within the boundaries of public areas. The contractor’s attention is directed to the needs for extreme caution and care while driving and operating equipment. Safety requirements of EM-385-1-1 shall apply to all work. A copy of the Engineering Manual is available at the Park Headquarters for review.

12.2 The contractor and their personnel shall be required to adhere to the following standards of dress and conduct while performing work. These regulations are enforceable as per the US Army Corps of Engineers Safety and Health Requirements Manual, EM 385-1-1, 3 November 2003, the California State Health Code, and County Codes.

12.3 The contractor shall provide and wear during all duty hours, a khaki (tan) shirt with a collar, and coordinating trousers/shorts approved by the Park Manager. All clothing shall be clean, wrinkle free and in good condition. Cut-offs, stained, tattered/frayed clothing, and/or open toe shoes are not permitted.

12.4 A clean, well-groomed appearance shall be maintained at all times while on duty.

12.5 The contractor shall provide a standard sized, black, plastic nametag with white lettering to be worn by all employees during duty hours. The first line shall contain the contractor’s name (however the contractor wishes to be addressed by visitors). The second line shall read CAMPGROUND ATTENDANT. The Park Manager will approve the nametag design prior to the commencement of the contract.

12.6 The contractor shall display door magnets on each of the front doors of any vehicle(s) used while on http://www.dhs.gov/E-Verify duty. The magnets shall be identical and read in all block capital letters, “CAMPGROUND ATTENDANT.” The letters shall be black in color, printed in either Times New Roman or Arial font, be no less than 3 inches tall, and shall be on a white background. These magnets shall be removed from the vehicle when the contractor is not performing the services of the contract, and when operating the vehicle off of government property. These magnets shall be provided by the contractor and approved by the Park Manager prior to being displayed on the vehicle(s).

12.7 The expense of the uniform, nametag, and vehicle door magnets shall be the responsibility of the contractor and those expenses shall be recouped by the contractor by incorporating those costs into the HOURLY service bid line item price. Advertisement logos and other designs are prohibited on the uniform.

12.8 A “Campground Attendant” patch may be provided to the contractor by the Park Manager. This

“Campground Attendant” patch is to be worn over the left shirt pocket and/or if sewn onto an approved hat. When the patch is worn on the shirt, the nametag shall be worn on the upper right chest.

Only authorized patches shall be worn on the uniform. Any head wear or hats worn must not have any logos or print, other than the “Campground Attendant” patch provided.

12.9 The contractor shall not carry or display any weapons in the public use areas at any time.

12.10 The contractor shall not take part in any selling or advertising activities.

12.11 The contractor shall not perform any duties relative to any other contract or duties not specifically related to this contract during the specified tour of duty.

12.12 Alcoholic beverages and/or illegal substances shall not be consumed prior to starting a daily shift, nor while on duty. The contractor shall not be under the influence of any substance that impairs the ability to perform the prescribed services during scheduled work hours.

12.13 The contractor shall refrain from using tobacco products of ANY kind, including vaping devices, while in or around the Fee Booth, restrooms, or any other Government owned structure.

Additionally, the contractor shall refrain from using tobacco products, including vaping devices, while in contact with the public, other contractors and government employees.

12.14 Use of any Government property by the contractor without proper authorization will not be permitted.

12.15 The contractor shall comply with all Title 36 regulations while performing services under this contract.

13 Contractor Site

13.1 Upon approval by the Park Manager, the contractor shall provide, maintain, and occupy a single, factory built, self-contained camp trailer or motor home which must be in a mechanically and aesthetically sound condition to be stationed at Island Park Campground Site #1 or #38. Determination of which campsite the contractor shall occupy will be discussed and agreed upon at the pre-work meeting. Tents will not be permitted as the contractor’s primary means of shelter. No other structures shall be constructed at the contractor’s campsite, without permission from the Park Manager. Outside storage of items including, but not limited to refrigerators, freezers, storage cabinets and other household items shall also require prior approval of the Park Manager.

13.2 There shall be a limit of two vehicles at the contractor’s site (the contactor’s RV will not be counted).

Storage/parking of any vehicle which contains additional living quarters, other than the self- contained trailer or motor home, will require permission from the Park Manager.

13.3 The contractor shall maintain safe and sanitary conditions around their assigned campsite at all times.

Additionally, their vehicles shall be maintained in a clean and sanitary condition.

13.4 No pens, corrals, cages or similar facilities for raising of any species of animals shall be placed on Government property. All pets shall be confined or on a leash not exceeding 6 feet in length.

Permission to allow the contractor’s pet(s) in the Fee Booth will be discussed at the pre-work meeting and the Park Manager will make a decision on that matter at that time.

13.5 In-ground flower or vegetable gardens at the contractor’s site are prohibited, however potted plants are allowed.

13.5 The contractor shall occupy their site no more than 7 days and no less than 4 days prior to the beginning of the contract service period each year as outlined in Section 11.1. These days shall be used for training the contractor to include, but not limited to park policies, operation of the Recreation One Stop Hub, basic visitor assistance training, and communication radio operating procedures. The contractor shall not receive payment for any services they may perform on these training days. Removal of all personal property of the contractor shall occur within 3 days following the end of the contract service period each year. After removal, the area shall be left in a clean and presentable condition. The Government will not be responsible for any costs incidental to moving into or out of the contractor’s site.

13.6 Installation of television and or internet service hardware (i.e. satellite dish, cable conduit, etc.) which requires attachment to any government owned structure is prohibited.

13.7 Visitors and relatives of the contractor (and their spouse) shall not be allowed to stay at the contractor’s campsite unless prior authorization has been obtained from the Park Manager. Visitors and relatives shall abide by all park regulations and must not interfere with the contractor's duties.

14 Protection and Use of Government Facilities and Equipment

14.1 The contractor may be subject to a criminal background investigation prior to, or following the award of this contract. Information obtained during this investigation may result in a rescinding of the offer and/or the cancellation of this contract.

14.2 The contractor shall be responsible for restoring any Government facilities or property damaged as a result of their operations. Reasonable care shall be used to avoid damage to existing structures, equipment, facilities, and vegetation in the areas serviced. Any damage shall be repaired or the items replaced as directed by the Park Manager, at no cost to the Government. If the contractor does not make such repair or replacement, the cost thereof will be deducted from normal contract payments.

14.3 The Government will supply Repair/Work Order Forms, rules and regulations, pamphlets, brochures, etc. for distribution to the public by the contractor to perform specified services.

14.4 The Government will provide a tabletop two-way radio and a landline telephone in the Fee Booth. These will be for official use only. The telephone number to the Fee Booth is unlisted and shall not be given out to the public. Appropriate use of government provided radios is addressed in the Campground Attendant Handbook.

14.5 The Government will provide all necessary keys to perform Campground Attendant duties.

14.6 The Government will provide repairs, as needed, to Government property used by the contractor in the performance of required services. However, if the damages are found to be a result of the contractor’s negligence or lack of reasonable care, the cost of the repairs or the cost to replace the item as directed by the Park Manager, will be at no cost to the Government.

14.7 Any loss sustained by the contractor’s as a result of defective government owned facilities (i.e.

campsite electrical service failure/malfunction), shall be thoroughly investigated by the Park Manager and the Contracting Officer to determine the appropriate actions to resolve the matter, as per designated legal processes.

15 Bonding Requirement

15.1 The contractor shall be fully bonded or insured to cover funds not received by the designated Government agents as provided for in the specifications. The contractor shall be required to furnish to the Contracting Officer (KO) or his/her the Contracting Officer’s Representative (COR), proof of such bond in the amount of $5,000.00. Any costs associated with the acquisition of this bond or insurance shall be the responsibility of the contractor.

15.2 The contractor shall not begin work until proof of such bond is furnished. Proof of bond shall be provided at the pre-work meeting. The attendant has the option, instead of furnishing a surety or sureties on the bond, to provide one of the following:

15.2.1 Deposit certain United States bonds or notes in an amount equal to their par value to the penal sum of the bond.

15.2.2 Furnish a certified check or cashier’s check, bank draft, post office money order, or currency, in an amount equal to the penal sum of the bond.

15.2.3 Furnish an irrevocable, unconditional letter of credit in the amount of $5,000.00.

15.3 The bond shall be payable to “FAO-USAED, Sacramento” under the following circumstances:

theft, loss, or embezzlement of funds collected by the contractor.

16 Performance Evaluation Meeting

16.1 The issuance of a Contract Discrepancy Report (CDR) may be cause for the scheduling of a meeting among the Contractor, Contracting Officer (KO), and the Contracting Officer’s Representative (COR).

A mutual effort will be made to resolve all problems identified. The Government will prepare written minutes of the meeting. The Contractor, KO, and the COR will sign minutes of the meeting(s).

16.2 Should the Contractor not concur with the minutes, they will state in writing to the Contracting Officer within ten (10) calendar days any areas they do not concur and explain the reasons for non-concurrence.

The KO will review and consider the reasons submitted for the Contractor’s non-concurrence and make a decision. The Contracting Office will notify the Contractor of the decision in writing within ten (10) calendar days.

17 Remedial Actions

17.1 The COR will verbally advise or give a written inspection report to the Contractor of discrepancies the first time they occur and ask the Contractor to correct the problem. A notation will be made on the COR checklist of the date and the time the deficiency was discovered and the date and time the Contractor was notified.

17.2 If the Government created any of the discrepancies, these will not be counted against the Contractor’s performance. When the Government has caused the Contractor to perform in an unsatisfactory manner, the COR will forward a written notice to the responsible organizational element requesting corrective action be taken.

17.3 When the Contractor is not meeting the limits of satisfactory performance, a CDR will be issued to the

Contractor. There seriousness of the failures should govern whether to issue CDR at the end of the period, or as soon as the limits of satisfactory performance are exceeded.

17.4 When a CDR is issued for a service, the Contracting Officer must deduct from the periodic payment, a percentage of that payment as indicated in the Performance of Work Requirements Summary as attached hereto.

17.5 If the Contractor does not achieve satisfactory performance by the end of the next period or agreed suspense date, another CDR will be issued and the appropriate amount deducted from the periodic payment in accordance with the disincentive rate listed in the attached Performance Requirements Summary.

17.6 A third CDR will be the cause for a Cure Notice. However, the Contracting Officer may issue a Cure

Notice or Show Cause letter at any time he/she deems appropriate. Depending on the overall performance of the Contractor, an unsatisfactory reply to the Cure Notice should require a Show Cause letter to be issued, followed by consideration of termination of the contract.

18 Contractor’s Quality Control Plan (QCP):

18.1 The Contractor shall establish and maintain a complete QCP to assure the requirements of this contract are provided as specified. This QCP will be forwarded to the COR at time of award. The COR will review the QCP and list any needed clarifications, and return to Contractor for response, if necessary, reference Attachment B. The Contractor’s QCP shall include the following or have incorporated into during performance of contract, at a minimum:

18.1.1 A component of the QCP is an inspection plan covering all services is required by this contact. The inspection plan must specify the areas to be inspected on either a scheduled or unscheduled basis, how often inspections will be accomplished and documented, and shall specify the title of the individual(s) who will perform the inspections.

18.1.2 Another component of the QCP includes on-site records of all inspections conducted by the Contractor noting necessary corrective action taken. The Government reserves the right to request copies of any and/or each inspection.

18.1.3 The Contractor’s QCP shall incorporate active or established internal policies and procedures for updating equipment and procedures that may affect performance of contract.

18.1.4 The Contractor’s QCP shall also discuss methods for identifying and preventing deficiencies in the quality of service performed, before the level of performance becomes unacceptable and organizational functions noting intermediate supervisory responsibilities and overall management responsibilities for ensuring total acceptable performance.

18.1.5 The QCP shall identify the character, physical capabilities, certifications and ongoing training of each employee performing services under this contract.

18.1.6 The Contractor’s QCP shall contain a log to account for all requests for immediate service. The log shall indicate the date and time of services, and description of results and completion of these services. Including, any complaints or problems, with procedures taken to allow for corrections and/or elimination before effects caused interruption of performance of contract.

19 Authorities/Technical Direction

19.1 The Contractor shall take no direction from any Government employee or any other person other than the Government Contracting Officer that changes the terms and conditions of this contract action, the scope, or any change that impacts the overall cost, price or schedule.