A.03.09_Exhibits.docx

SECTION J

LIST OF ATTACHMENTS EXHIBITS

EXHIBIT G, Contract Discrepancy Report (CDR) CELRH Form 1104 EXHIBIT H, Sample Invoice Format

EXHIBIT A

ITEMS TO BE PROVIDED AT LEAST ONE WEEK PRIOR TO PRE-WORK CONFERENCE

EXHIBIT A

Contractor shall provide the following, at least 1 week prior to the pre-work conference:

a. Quality Control Plan. A sample Quality Control Plan is shown in Exhibit E. b. Contractor Representatives. List of names of Contractor Representatives.

c. Contractor Accident Prevention Plan. The Outline and a sample Contractor APP is shown in Exhibit C.

d. Personnel. A list, with names, addresses, and telephone numbers, of persons who will be available and tested for Park Attendant duties.

e. Emergency Contacts. A prioritized list, including telephone numbers, of those persons (normally Contractor Representatives) to call in case of emergencies.

f. Copies of insurance and bonding certificates.

* Above documents shall be typed.

Exhibit A

EXHIBIT B VICINITY MAP

EXHIBIT C

BASIC OUTLINE, CONTRACTOR

ABBREVIATED ACCIDENT PREVENTION PLAN

CHECKLIST FOR

ABBREVIATED ACCIDENT PREVENTION PLAN

EM 385-1-1

30 Nov 14

APPENDIX A

Minimum Basic Outline for Abbreviated Accident Prevention Plans

k. Abbreviated APP for Limited-Scope Service, Supply and R&D Contracts. If service, supply and R&D contracts with limited-scopes are awarded, the contractor may submit an abbreviated APP in lieu of a full APP. The abbreviated APP shall address the following areas at a minimum. If other areas of the EM 385-1-1 are pertinent to the contract, the contractor must assure these areas are addressed as well. The non-mandatory Abbreviated APP Form, Form A-01 (or similar) may be used to insure each area of required information has been provided.

(1) Title, signature, and phone number of the plan preparer. (2) Background Information to include:

(a) Contractor;

(b) Contract number;

(c) Project name;

(d) Brief project description, Note: The project description shall provide a means to evaluate the work being done (see AHA requirements in 01.A.14), associated hazards involved and a RAC assigned to each. The overall RAC for the activity must be determined (based on highest task RAC) and accepted at the appropriate level in order for work to proceed.

(e) Description of work to be performed, and

(f) Location of work being performed, to include a map.

(3) Statement of Safety and Health Policy detailing their commitment to providing a safe and healthful workplace for all employees.

(4) Responsibilities and Lines of Authorities – to include a statement of the employer’s ultimate responsibility for the implementation of his SOH program; Identification and

Exhibit C accountability of personnel responsible for safety at all levels to include designated site safety and health officer (SSHO) and associated qualifications. The District SOHO will be asked to review the qualifications for acceptance.

(5) Training - new hire SOH orientation training at the time of initial hire of each new employee and any periodic retraining/recertification requirements.

(6) Procedures for job site inspections - assignment of responsibilities and frequency.

(7) Procedures for reporting man-hours worked and reporting and investigating any mishaps required by Section 01.D.

(8) Emergency Planning. Employees working alone shall be provided an effective means of emergency communication. This may be cellular phone, two-way radio or other acceptable means. The selected means of communication must be readily available and must be in working condition.

(9) Drinking Water provisions, toilet and washing facilities.

(10) First Aid and CPR training (at least two employees on each shift shall be qualified/certified to administer first aid and CPR) and provision of first aid kits (types/size).

(11) Personal Protective Equipment (PPE).

(a) Work Clothing - Minimum Requirements. Employees shall wear clothing suitable for the weather however minimum requirements for work shall be short-sleeve shirt, long pants (excessively long or baggy pants are prohibited) and leather work shoes. If analysis determines that safety-toed (or other protective) footwear is necessary (i.e., mowing, weed eating, chainsaw use, etc), they shall be worn.

(b) Eye and Face Protection. Eye and face protection shall be worn as determined by an analysis of the operations being performed, however, all involved in chainsaw use, chipping, stump grinding, pruning operations, grass mowing, weed eating and blowing operations shall be provided safety eyewear (Z87.1) as a minimum.

(c) Hearing Protection. Hearing protection must be worn by all those exposed to high noise activities (to include grass mowing and trimming, chainsaw operations, tree chipping, stump grinding and pruning).

(d) Head Protection. Hard hats shall comply with ANSI Z89.1 and shall be worn by all workers when a head hazard exists, per Section 05.D.

(e) High Visibility Apparel shall comply with ANSI/ISEA 107, Class 2 requirements at a minimum and shall be worn by all workers exposed to vehicular or equipment traffic.

(f) Protective Leg chaps shall be worn by all chainsaw operators.

Exhibit C

(g) Gloves of the proper type shall be worn by persons involved in activities that expose the hands to cuts, abrasions, punctures, burns and chemical irritants.

(h) If work is being performed around water and drowning is a hazard, PFDs must be provided and worn as appropriate.

(12) Machine Guards and safety devices. Power tools/equipment must have appropriate guards and safety devices in place and operational.

(13) Hazardous Substances. When any hazardous substances are procured, used, stored or disposed, a Hazard Communication Program must be in place and MSDSs (SDSs) shall be available at the worksite. Employees shall have received training in hazardous substances being used. When the eyes or body of any person may be exposed to corrosives, irritants or toxic chemicals, suitable facilities for quick drenching or flushing of the eyes and body shall be provided within 10 seconds of the worksite.

(14) Traffic control shall be accomplished in accordance with DOT’s MUTCD.

(15) Control of Hazardous Energy (Lockout/Tagout). Before an employee performs any servicing or maintenance on any equipment where the unexpected energizing or startup of the equipment could occur, procedures must be in place to ensure adequate control of this energy. > See Section 12.

(16) High hazard activities should not be encountered on these types of jobs. If they are (i.e., driving/operating equipment on slopes, working from/in boats, etc), a determination shall be made by the KO and local SOH Office as to whether an abbreviated APP is applicable. If so, they shall be fully addressed in the APP. AHAs are required on work activities which include high hazard activities.

Exhibit C

This checklist serves as a guide only. It does not replace or eliminate the need to comply with the requirements set forth in Engineering Manual 385-1-1, Safety and Health Requirements Manual, dated XX September 2014.The references Included In this checklist correspond to the applicable sections of EM 385-1-1.

If service, supply and R&D contracts with limited scopes are awarded, the contractor may submit an abbreviated Accident Prevention Plan. This APP shall address the following areas at a minimum. If other areas of the EM 385-1-1 are pertinent to the contract, the contractor must assure these areas are addressed as well.

1. Signature sheet

a. Includes the name, signature, and title of the Plan Preparer (Qualified person, i.e. corporate safety staff person, QC)

b. Includes the name, signature, and title of the Plan Approver {e.g.

owner, company president, regional vice president

c. Includes the name{s), signature(s), and title{s) for Plan Concurrence (provide concurrence of other applicable corporate and project personnel(contractor))

2.Background information

a. Includes the Contractor Name.

b. Includes the Contract Number.

c. Includes the Project Name.

d. Includes the Brief Project Description.

e. Includes the Location of the Project {map).

f. Includes a means to evaluate the work being done (see AHA requirements in 01.A.13) and associated hazards involved.

g. Addresses the identified hazards involved and the control measures to be taken.

3. Statement of Safety and Health Policy detailing their commitment to providing a safe and healthful work place for all employees.

4.Responsibilities and Lines of Authorities

a. Includes the identification and job responsibilities of personnel responsible for safety - at both corporate and project level - including their resumes.

b. Includes the lines of authority.

5. Training- new hire SOH orientation training at the time of initial hire of each new employee and any periodic retraining/recertification requirements

6.Procedures for job site inspections - assignment of responsibilities and frequency

7.Procedures for reporting man-hours worked and reporting and investigating any accidents as soon as possible but not more than 24 hours afterwards to the Contracting Officer/Representative (CO/COR).

8.Emergency Planning. Employees working alone shall be provided an effective means of emergency communication. This may be cellular phone, two-way radio or other acceptable means. The selected means of communication must be readily available and must be in working condition.

9.Drinking Water provisions, toilet and washing facilities.

10.First Aid and CPR training (at least two employees on each shift shall be qualified/certified to administer first aid and CPR) and provision of first aid kit (types/size).

11.Personal Protective Equipment

a. Work Clothing - Minimum Requirements. Employees to wear clothing suitable for the weather; minimum requirements for work shall be short-sleeve shirt, long pants (excessively long or baggy pants are prohibited) and leather work shoes. If AHA determines safety-toed (or other protective) footwear is necessary (i.e., mowing, weed eating, chain saw use, etc), they shall be wom.

b. Eye and Face Protection. Eye and face protection shall be worn as determined by an analysis of the operations being performed HOWEVER, all involved in chain saw use, chipping,stump grinding, pruning operations, grass mowing, weed eating and blowing operations shall be provided safety eyewear (Z87.1) as a minimum.

c. Hearing Protection. Hearing protection must be worn by all exposed to high noise activities {includes grass mowing/trimming, chainsaw operations, tree chipping, stump grinding and pruning)

d. Head Protection. Hard hats shall comply with ANSIZ89.1 and shall be worn by all workers when a head hazard exists. At a minimum, hard hats shall be worn when performing activities identified in {b) e . High Visibility Apparel shall comply with ANSI/ISEA 107, Class 2 requirements at a minimum and shall be worn by all workers exposed to vehicular or equipment traffic.

f. Protective Leg chaps shall be worn by all chainsaw operators.

g. Gloves of the proper type shall be worn by persons involved in activities that expose the hands to cuts, abrasions, punctures, bums and chemical irritants.

h. If work is being performed around water and drowning is a hazard, PFD's must be provided and worn as appropriate.

12. Machine Guards and safety devices. Lawn maintenance equipment must have appropriate guards and safety devices in place and operational.

13. Hazardous Substances. When any hazardous substances are procured, used, stored or disposed, a hazard communication program must be in effect and MSDSs shall be available at the worksite. Employees shall have received training in hazardous substances being used. When the eyes or body of any person may be exposed to corrosives, irritants or toxic chemicals, suitable facilities for quick drenching or flushing of the eyes and body shall be provided within 10 seconds of the worksite.

14. Traffic control shall be accomplished in accordance with DOT’s

MUTCD.

15. Control of Hazardous Energy (Lockout/Tagout). Before an employee performs any servicing or maintenance on any equipment where the unexpected unergizing or startup of the equipment could occur, procedures must be in place to ensure adequate control of

16. Driving, working on (i.e., working with equipment, mowers) while on slopes, working from/in boats/skiffs, etc shall also be considered and dealt with accordingly.

Other Remarks

EXHIBIT D

SAMPLE SAFETY FORMS:

OSHA 300 Log Instructions

OSHA 300 Log

OSHA 300A Log

Activity Hazard Analysis

Examples of Job Steps

Exhibit D

TASK

HAZARD

ACTION TO ELIMINATE OR REDUCE HAZARD

13.2 Vehicle accidents

13.3 Bee stings, dog bites and other

animal related injuries

13.1.1 Workers must be conscious of surface footing and walking conditions at all times. Non-slip, non-skid shoes shall be worn at all times. Good housekeeping practices shall be followed to eliminate obstacles in the work area and tripping hazards. Special care shall be taken when walking at night, during rain or on uneven surfaces.

13.2.1 Tool box safety meetings shall be Conducted prior to beginning work to orient workers with conditions and operations. Only qualified, licensed personnel shall operate vehicles. All vehicles shall receive a pre- operational check prior to operation. Should any problems be discovered which would adversely affect safe operation they shall be corrected before operation. Seat belts shall be worn at all times during operation by both the operator and passengers. Defensive driving practices shall be followed at all times. Attendants shall constantly be alert for children, pedestrians, bicyclists, animals, balls and other objects in the roadway and prepared to make sudden stops. Likewise, attendants shall constantly be aware of on-coming traffic around the entrance station or while on foot patrol thru areas and act defensively.

13.3.1 Attendants shall be alert for bees, spiders, snakes, dogs and other animals in or around the work area. Caution shall be exercised when approaching campsites with pets. First aid kits shall be readily accessible.

EXHIBIT D Page 5 of 6

EXAMPLES OF JOB STEPS

13.4 Confrontations with the public

13.5 Environmental Exposure

13.6 Electrocution

13.4.1 Courtesy, tact and diplomacy shall be used when dealing with the public. Service Effectiveness Training techniques shall be employed. Attendants shall avoid placing themselves in vulnerable positions whenever possible. Arguments, open hostility or physical confrontations shall be avoided. Only on- duty personnel are permitted inside the entrance station. Loitering is prohibited. Attendants shall keep the entrance station and gates closed and make optimal use of telephone and radio communication to notify the Contractor, Corps and Law Enforcement personnel whenever problems are anticipated. In the event of a robbery, attendants shall cooperate with the robber without resistance, obtain as much information about them as possible, then contact Law Enforcement personnel immediately.

13.5.1 Protective clothing shall be worn when exposed to excessive heat or sunlight, cold or precipitation. During floods or violent storms attendants shall be alert to rising water levels, strong winds, trees and power lines which could cause damage to themselves as well as co-workers, campers, contractors, public and private property. Likewise they shall keep campers, contractors and the Government apprised of hazardous conditions. Attendants shall not cross moving water, which are subject to rapid change.

13.6.1 Only properly trained and certified attendants shall be permitted to respond to "no power" complaints involving campsite pedestals. Caution shall also be used operating any electrical equipment, such as the entrance gates, radios, heaters or computers during lightning storms.

EXHIBIT D Page 6 of 6

EXHIBIT E

CONTRACTOR QUALITY CONTROL

(Sample)

CONTRACTORS QUALITY CONTROL PLAN (Sample)

1. INSPECTION OF SERVICES.

a. Scheduled Inspections. At the beginning of each shift, the Park Attendant shall inspect the work performed by the previous shift. The inspection shall include the following:

1) Review of permits issued. Permits shall be checked for accuracy of arrival and departure dates, fees collected, required information recorded, and proper filing. Permits and fees collected shall also be reconciled.

2) Reconciliation of Register of Campers (computer and/or "clipboard) and actual campground conditions.

3) Fund security and compliance with safety and security requirements.

4) All other items listed on the attached inspection form.

b. Unscheduled Inspections. If the Contractor is not the primary Park Attendant, the Contractor or his Representative shall make unscheduled inspections, using the following form and above criteria. Unscheduled inspections shall be made a minimum of every week.

c. Records and Filing. All inspections shall be documented and maintained in a file at the Entrance Station. Files shall be available for COR inspection at any time.

2. DEFICIENCIES AND CORRECTIVE ACTION. Errors in User Permits and other records shall be corrected immediately, and documented as required. Notices and reminders shall be posted as necessary to draw attention to repeated errors.

3. INSPECTORS and CONTRACTOR REPRESENTATIVES. A list of names and phone numbers of authorized Inspectors and Contractor Representatives shall be provided at the Pre-Work Conference.

4. SECURITY PROVISIONS. The Contractor shall cooperate with the Government in providing for the security of Government property. Some of the security measures expected include:

a. All gates and doors which were opened to allow Contractor personnel access for work shall be closed and locked upon leaving. Only authorized Contractor personnel or Government personnel shall be permitted to enter secured areas. A government employee shall be informed immediately if any unauthorized person enters a secured area.

b. Keys shall be removed from vehicles when not in use. Keys shall not be left in view of the public.

c. Secure or maintain constant surveillance on all pilferable items to prevent theft. Provide control to ensure that Government furnished equipment, property, or materials are utilized only for contract purposes.

d. Security of User Fees Collections.

1) Money handling shall be done out of sight of visitors, to the greatest extent possible.

2) The Entrance Station shall be secured (doors locked, windows blocked) when counting fees and preparing transmittals.

3) The Contractor shall make full use of the Entrance Station safe. Large bills and collections greater than $200 shall be deposited.

4) The Contractor and their employees shall not discuss use fees or procedures with anyone.

5) Maximum practical use shall be made of Government- provided safes, bank deposit systems, etc., to minimize the amount of cash on hand at any one time.

6) To the extent possible, more than one individual should have control of user fee collections and submissions. Daily records shall be maintained of Self Deposit receipts and collections, when such systems are in use.

7) All records are subject to inspection by the Government.

e. The Contractor shall report any suspicious activity in accordance with the Emergency Phone List and the Park Attendant Handbook. The Contractor shall fully cooperate with any investigations by the Corps of Engineers, or State or Local Law Enforcement Agencies.

EXHIBIT E

QUALITY CONTROL CHECKLIST FOR PARK ATTENDANT SERVICES

DUTY / INSPECTION ITEM

RATING

COMMENTS

Visitor Registration

Fee Collection

Fund Security

Campground Register & Visitor Records

Customer Care & Visitor Assistance

Campground Inspections

Gates Operated Correctly

Handouts Distributed

Reporting Incidents, Etc.

Log Book

Cooperation with Others

Attendant’s Appearance

Entrance Station Appearance

Entrance Station Security

Use Fee Transmittal

Safe Work Habits and Equipment

1 – Work Done Correctly 2 – Errors Found (Explain problem, correction, and prevention of repeat problem) 3 – Work Not Begun X – Work Not Scheduled

EXHIBIT F

QUALITY ASSURANCE SURVEILLANCE PLAN SUTTON LAKE

Date Contracting Officer

Table of Contents

SECTION PAGE NO.

SECTION 1. INTRODUCTION

SECTION II. ACCEPTANCE / REJECTION OF SERVICES

SECTION III. CALCULATING DEDUCTIONS

SECTION IV. PERFORMANCE REQUIREMENTS SUMMARY TABLE

SECTION V. SAMPLING GUIDES

SECTION V. INSPECTION CHECKLISTS

A. Example

SECTION I. Introduction

A. General. This plan will be used to assure the government that work specified under this contract is completed satisfactorily. The plan is included for information purposes only. It does not supersede any of the requirements in other sections of the contract. Surveillance or inspections will be primarily conducted in three ways; however, the Government has the right to change or modify inspection methods at its discretion. The three principle inspection methods are random, one-hundred percent, and planned. In conjunction with describing the principle methods used for providing surveillance (i.e., inspecting), this plan defines common terms and acronyms; summarizes in table form the performance requirements for each contract section; summarizes in table form a "sampling guide" for each contract section; explains how deductions are calculated; and, provides examples of Inspection Checklists.

B. Acronyms and Definitions.

1. List of Acronyms.

a. AQL . . . . . Acceptable Quality Level

b. CDR . . . . . Contract Discrepancy Report

c. COR . . . . . Contracting Officer Representative d. CO. . . . . . Contracting Officer

e. PRS . . . . . Performance Requirements Summary f. PWS . . . . . Performance Work Statement

g. QA. . . . . . Quality Assurance

h. QAE . . . . . Quality Assurance Evaluator

i. QASP. . . . . Quality Assurance Surveillance Plan j. QC. . . . . . Quality Control

k. QCP . . . . . Quality Control Plan l. N/A . . . . . Non-Applicable

2. Definitions.

a. Acceptable Quality Level. Predetermined value used by the Government to distinguish between satisfactory and unsatisfactory performance. AQL may be stated in percent and is the maximum number of defects per 100 units that can be considered satisfactory. As long as the defective performance does not exceed the AQL, the total service will not be rejected by the Government. The contractor, however, must reperform the defective service.

Exhibit F

b. Defect. Any deficiency determined to be significant as to render the unit unsatisfactory.

c. Deficiency. Any inspection unit which does not meet the Contract requirements in their entirety.

d. Inspection Unit. For statistical sampling the unit is identified in the sampling guide. For all other work the inspection unit is the job. The inspection unit may include several tasks.

e. Inspector. Individual designated by the COR to perform Quality Assurance.

f. Item. The term item, when used with the Contract, refers to the Bid Items contained in Section B of the Contract.

g. Job. A job describes an individual, separate, and defined element of work to be performed. "Mowing the Below Dam Recreation Area" or "Painting the Number One Picnic Shelter in the Below Dam Area" are examples of jobs.

h. Lot Size. The total number of times the service is performed in a given period of time, such as the total number of cleanings per month. Also called a population.

i. 100% Inspection. An inspection method requiring the examination of each completed job. It is not required that the inspector be at the job site 100 percent of the time while the job is occurring. This approach is best suited for monitoring contract requirements that occur infrequently or are of great importance.

size.

j. Percent of Sample Found Defective. Determined by dividing the number of defects by the sample

k. Planned Sampling. An evaluation method designed to inspect some part but not necessarily all of the contract requirements. Sample selection is based on some subjective rationale and sample size is usually arbitrarily determined.

l. Quality Assurance. Those actions taken by the Government to insure goods or services meet the requirements of the contract.

m. Quality Assurance Evaluator. A Government official responsible for evaluating contractor's performance. Also, known as an inspector.

n. Quality Control. Those actions taken by a contractor to control the production of goods or services to insure that they meet the requirements of the contract.

o. Random Number Table. A table of numbers arranged in a random fashion. A table used to make random samples.

p. Random Sample. A sampling method whereby each service output in a lot has an equal chance of being selected, or where any occurrence of a contract requirement is as likely to be evaluated as any other occurrence.

q. Random Sampling. A method of looking at a few individual items in a lot to determine the quality of that lot against a standard.

r. Reject Level. The number of defects beyond which the total service for that lot is rejected by the Government and deductions are made. The contractor must reperform defective services, when possible, even if the number of defects is less than the reject level.

s. Sample. A sample consists of one or more service outputs drawn from a lot, the outputs being chosen at random. The number of outputs in the sample is the sample size.

t. Sampling Guide. The part of the surveillance plan which contains all the information needed to perform a random sample. A "how to inspect guide" for each type of work to be performed.

u. Service Requirement. A job to be performed to the specified standard and within the acceptable quality level. The contractor must do the specific job, meet the standard, and meet the acceptable quality level before performance is acceptable and contractor will be paid.

v. Surveillance Plan. An organized written Government Document used for quality assurance surveillance.

x. Unscheduled Inspection. Impromptu inspections of contract requirements without a pre-planned schedule.

y. Validated Complaints. An evaluation method utilizing customer awareness.

z. Work. The general scope of services covered under the specifications of this contract.

SECTION II. Acceptance/Rejection of Services

A. General. Inspection of all services performed under this contract will primarily be done in accordance with a schedule developed by the Government, and will primarily be done by using one or a combination of the surveillance methods cited in this plan. The purpose of inspection is to document contractor performance and the quality of services or goods produced. Documentation of contractor performance will be done on the appropriate Inspection Checklist (see Section VI of this plan).

B. Acceptance.

1. Statistically Sampled Work. Whenever the number of defects for a lot falls at or below the established reject level the work will be considered satisfactory. However, the contractor is still required to correct the deficiencies.

2. 100% Inspection. When all work is performed in accordance with the Work Order. C. Rejection.

1. Statistically Sampled Work. Whenever the defects exceed the reject level the Government will issue a CDR and effect a monetary deduction from the Contractor's invoice.

2. 100% Inspection. Whenever the work does not conform to all requirements of the Work Order, the Government will issue a CDR and proceed in accordance with the Inspection of Services Clause of the contract.

SECTION III. Calculating Deductions

A. General. Whenever work or parts of work are rejected deductions will be made. The following hypothetical examples are given to demonstrate how deductions for deficiencies would be calculated.

B. Examples.

1. Random Sampling. Once a random sample has been taken of a lot or population, and the number of defective items exceeds the AQL for that lot, a deduction will be made. The following example demonstrates how a deduction would be calculated for excessive defects in Park Attendant Services. In this example, the lot or population size (i.e., the number of services over a 30 day period) is 30.

IF: Quality of work for registration/fee processing is found to be unsatisfactory (i.e., the AQL of 5% is exceeded).

AND: Contract price is $2,000 for the number of hours of Park Attendant Services ordered.

AND: The deducted percentage for registration/fee processing is 35% (taken from the Performance Requirements Summary Table).

AND: Sample size is 7 with a reject level of 3. AND: Number of defects in sample is 5.

THEN: Deductions from the contractor's monthly invoice for performing one month of Park Attendant Services would be calculated according to the following equation:

No.of Defects X Deduct Percentage X Contract Price for = Amount of Sample Size PA Services PA Services Deduction

Substituting in the numerical values (from the example) the deducted amount would be calculated as follows:

5/7 X .35 X 2000 = 500.00

Therefore, $500.00 would be deducted from the contractor's monthly invoice for one month of Park Attendant Services.

2. Planned and Unscheduled Sampling. This example shows how a deduction would be calculated when planned or unscheduled sampling documents deficiencies in performing park attendant services. In this example, planned sampling has documented 3 defects in Visitor Assistance services during a month with 31 days. Therefore, the deduction would be calculated as follows:

a. Given factors: The Bid Item Price for the number of hours of Park Attendant Services ordered is $2,500.00. There are 31 days in the month. Therefore, the price per day is $2,500.00 / 31, or $80.65. (Note: All days will be considered of equal value, for the purposes of making deductions.)

b. Equation:

Substituting the numerical values from the example, the deducted amount would be calculated as follows:

3 defects X $80.65/ day X 0.30 = $72.58 deduction

Therefore, $72.58 would be deducted from the Contractor's invoice for performing Park Attendant for the month in question.

PERFORMANCE REQUIREMENTS SUMMARY

Required Services

Section Number

Maximum Allowable Degree of Deviation From Requirement

Method of Surveillance

Deduction Percentage

Registration And Fee Processing

Entrance Station Operation And Management

Visitor Assistance

C-2.2

5%

Random Sampling

35%

35%

30%

SECTION V SAMPLING GUIDES

1. Service Requirement: Registration and Fee Processing, Entrance Station Operation and Management, and Visitor Assistance.

2. Corresponding Contract Section: C.2.2

3. Method of Q.A.: Random Sampling

4. Acceptable Quality Level: 5%

5. Lot Size for Sampling: Variable

6. Sampling Size: Variable

7. Reject Level: Variable

8. Sampling Procedures: The COR will randomly select dates for park attendant station operation to be inspected each month, and inform inspectors of the schedule.

9. Inspection Procedures: The inspection will be conducted in accordance with contraction specifications for park attendant services. Information will be recorded on an inspection checklist. The Contractor will be informed of the Government's assessment of this performance.

10. Performance Criteria: The Contractor shall perform all work as specified on the individual work orders. For all identified deficiencies, the Contractor will be allowed to reperform if the work order and contract specifications allow. Defects in Contractor performance may be addressed by issuance of a CDR. A CDR will be issued should the Contractor fail to correct deficiencies by reperformance, or for any defects/rejects in service requirements.

SECTION VI

INSPECTION CHECKLISTS

Exhibit F Exhibit F

EXHIBIT G

CONTRACT DISCREPANCY REPORT (CDR) CELRH FORM 1104

Exhibit G Page 1 of 1

EXHIBIT H

SAMPLE INVOICE FORMAT

SAMPLE INVOICE

CONTRACT NUMBER:

TO: Project Name Address

DATE ITEM AMOUNT

TOTAL INVOICE $1000.00

EXHIBIT H

EXHIBIT I

PARTIAL LIST OF

PARK ATTENDANT FORMS AND RECORDS

PARK ATTENDANT'S FORMS AND RECORDS

(1) Request for Refund of User Fees (NRRS)

(2) Visitor Register (Names of Campers/Visitors)

(3) Campground Daily Log (Accidents, Incidents, etc.)

(4) Recreation User Fee Program Hand Receipt

(5) Property Loan Receipt (ENG 4900) (6) Annual Day Use Pass

(7) Daily Camper Count

(8) Self-Deposit User Permit (ENG 4839)

(9) See Park Attendant Handbook for other applicable forms.

EXHIBIT J

PARK ATTENDANT HANDBOOK

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