Solicitation_W911XK18T0020_Duluth_Janitorial.pdf

SEE ADDENDUM

(No Collect Calls)

W911XK18T0020 20-Sep-2018

b. TELEPHONE NUMBER

313.226.2134

8. OFFER DUE DATE/LOCAL TIME

01:00 PM 10-Oct-2018

5. SOLICITATION NUMBER 6. SOLICITATION ISSUE DATE

AUTHORIZED FOR LOCAL REPRODUCTION

PREVIOUS EDITION IS NOT USABLE

STANDARD FORM 1449 (REV. 2/2012)

Prescribed by GSA – FAR (48 CFR) 53.212

(TYPE OR PRINT)

(SIGNATURE OF CONTRACTING OFFICER)

ADDENDA ARE

26. TOTAL AWARD AMOUNT (For Gov t. Use Only )

23.

CODE 10. THIS ACQUISITION IS

SUCH ADDRESS IN OFFER

17b. CHECK IF REMITTANCE IS DIFFERENT AND PUT

BELOW IS CHECKED

TELEPHONE NO.

W911XK9. ISSUED BY

18b. SUBMIT INVOICES TO ADDRESS SHOWN IN BLOCK 18a. UNLESS BLOCK

7. FOR SOLICITATION

INFORMATION CALL:

a. NAME

BRUCE M WALRAD

2. CONTRACT NO. 3. AWARD/EFFECTIVE DATE 4. ORDER NUMBER

(TYPE OR PRINT)

30b. NAME AND TITLE OF SIGNER 30c. DATE SIGNED 31b. NAME OF CONTRACTING OFFICER

30a. SIGNATURE OF OFFEROR/CONTRACTOR 31a.UNITED STATES OF AMERICA

0 27a. SOLICITATION INCORPORATES BY REFERENCE FAR 52.212-1. 52.212-4. FAR 52.212-3. 52.212-5 ARE ATTACHED.

25. ACCOUNTING AND APPROPRIATION DATA

1. REQUISITION NUMBER

20.

ADDITIONAL SHEETS SUBJECT TO THE TERMS AND CONDITIONS SPECIFIED.

OFFEROR TO COMPLETE BLOCKS 12, 17, 23, 24, AND 30

SOLICITATION/CONTRACT/ORDER FOR COMMERCIAL ITEMS

ARE NOT ATTACHED

27b. CONTRACT/PURCHASE ORDER INCORPORATES BY REFERENCE FAR 52.212-4. FAR 52.212-5 IS ATTACHED. ADDENDA ARE ARE NOT ATTACHED

(BLOCK 5), INCLUDING ANY ADDITIONS OR CHANGES WHICH ARE

SET FORTH HEREIN, IS ACCEPTED AS TO ITEMS:

. YOUR OFFER ON SOLICITATION

28. CONTRACTOR IS REQUIRED TO SIGN THIS DOCUMENT AND RETURN

% FOR:SET ASIDE:UNRESTRICTED ORX

SMALL BUSINESS

17a.CONTRACTOR/ CODE FACILITY

OFFEROR CODE

U.S.ARMY ENGINEER DISTRICT, DETROIT

477 MICHIGAN AVENUE, 7TH FLOOR

DETROIT MI 48226-4523

18a. PAYMENT WILL BE MADE BY CODE

RATED ORDER UNDER

DPAS (15 CFR 700)

13a. THIS CONTRACT IS A

13b. RATING

CODE15. DELIVER TO CODE 965703 16. ADMINISTERED BY

12. DISCOUNT TERMS11. DELIVERY FOR FOB DESTINA-

TION UNLESS BLOCK IS

MARKED

SEE SCHEDULE

14. METHOD OF SOLICITATION

RFQ IFB RFPX

DULUTH AREA OFFICE

STEVEN J. BROSSART

600 LAKE AVENUE SOUTH

DULUTH MN 55802

TEL: FAX:

FAX:

TEL: (313) 226-6819 SERVICE-DISABLED

VETERAN-OWNED

SMALL BUSINESS

8(A)

HUBZONE SMALL

BUSINESS

SIZE STANDARD:

$18,000,000

NAICS:

561720

X

OFFER DATED

29. AWARD OF CONTRACT: REF.

DELIVER ALL ITEMS SET FORTH OR OTHERWISE IDENTIFIED ABOVE AND ON ANY

COPIES TO ISSUING OFFICE. CONTRACTOR AGREES TO FURNISH AND

EMAIL:

TEL:

31c. DATE SIGNED

SEE SCHEDULE

SCHEDULE OF SUPPLIES/ SERVICESITEM NO. QUANTITY UNIT UNIT PRICE AMOUNT

24.22.21.19.

WOMEN-OWNED SMALL BUSINESS (WOSB)

ELIGIBLE UNDER THE WOMEN-OWNED

SMALL BUSINESS PROGRAM

EDWOSB

32g. E-MAIL OF AUTHORIZED GOVERNMENT REPRESENTATIVE

SOLICITATION/CONTRACT/ORDER FOR COMMERCIAL ITEMS

(CONTINUED)

PAGE 2 OF74

ACCEPTED, AND CONFORMS TO THE CONTRACT, EXCEPT AS NOTED: ______________________________________________________

32a. QUANTITY IN COLUMN 21 HAS BEEN

RECEIVED INSPECTED

32b. SIGNATURE OF AUTHORIZED GOVERNMENT

REPRESENTATIVE

32c. DATE 32d. PRINTED NAME AND TITLE OF AUTHORIZED GOVERNMENT

REPRESENTATIVE

32e. MAILING ADDRESS OF AUTHORIZED GOVERNMENT REPRESENTATIVE 32f . TELEPHONE NUMBER OF AUTHORIZED GOVERNMENT REPRESENTATIVE

37. CHECK NUMBER

FINALPARTIALCOMPLETE

36. PAYMENT35. AMOUNT VERIFIED

CORRECT FOR

34. VOUCHER NUMBER

FINAL

33. SHIP NUMBER

PARTIAL

38. S/R ACCOUNT NUMBER 39. S/R VOUCHER NUMBER 40. PAID BY

41a. I CERTIFY THIS ACCOUNT IS CORRECT AND PROPER FOR PAYMENT

41b. SIGNATURE AND TITLE OF CERTIFYING OFFICER 41c. DATE

42a. RECEIVED BY (Print)

42b. RECEIVED AT (Location)

42c. DATE REC'D (YY/MM/DD) 42d. TOTAL CONTAINERS

STANDARD FORM 1449 (REV. 2/2012) BACK

Prescribed by GSA – FAR (48 CFR) 53.212

AUTHORIZED FOR LOCAL REPRODUCTION

PREVIOUS EDITION IS NOT USABLE

SEE SCHEDULE

20.

SCHEDULE OF SUPPLIES/ SERVICES

21.

QUANTITY UNIT

22. 23.

UNIT PRICE

24.

AMOUNT

19.

ITEM NO.

W911XK18T0020

Section SF 1449 - CONTINUATION SHEET

PRICE SCHEDULE

Item Number

Supplies/ Services Qty Unit Unit Price Amount

Base Contract Year November 2019 - October 2020

0001 Duluth Area Office 12 Months

0002 Vessel Yard 12 Months

0003 Visitor Center Spring and Fall 5 Months

0004 Visitor Center Summer 5 Months

0005 Visitor Center Winter 2 Months

0006 Option - Visitor Center Extended Fall Hours 1 Months

0007 Special Event Charge 5 Days

Total Amount Base Contract Year (Items 0001 through 0007)

Option Year 1 - Contract Year Two November 2020 - October 2021

0008 Duluth Area Office 12 Months

0009 Vessel Yard 12 Months

0010 Visitor Center Spring & Fall 5 Months

0011 Visitor Center Summer 5 Months

0012 Visitor Center Winter 2 Months

0013 Option - Visitor Center Extended Fall Hours 1 Months

0014 Special Events Charge 5 Day

Total Amount Option Year 1 - Contract Year Two (Items 0008 through 0014)

Option Year 2 - Contract Year Three November 2021 - October 2022

0015 Duluth Area Office 12 Months

0016 Vessel Yard 12 Months

0017 Visitor Center Spring & Fall 5 Months

0018 Visitor Center Summer 5 Months

0019 Visitor Center Winter 2 Months

0020 Option - Visitor Center Extended Fall Hours 1 Months

0021 Special Events Charge 5 Day

Total Amount Option Year 2 - Contract Year Three (Items 0015 through 0021)

(Continued on next page)

PRICE SCHEDULE (continued)

Option Year 3 - Contract Year Four November 2022 - October 2023

0022 Duluth Area Office 12 Months

0023 Vessel Yard 12 Months

0024 Visitor Center Spring & Fall 5 Months

0025 Visitor Center Summer 5 Months

0026 Visitor Center Winter 2 Months

0027 Option - Visitor Center Extended Fall Hours 1 Months

0028 Special Events Charge 5 Day

Total Amount Option Year 3 - Contract Year Four (items 0022 through 0028

Option Year 4 - Contract Year Five November 2023 - October 2024

0029 Duluth Area Office 12 Months

0030 Vessel Yard 12 Months

0031 Visitor Center Spring & Fall 5 Months

0032 Visitor Center Summer 5 Months

0033 Visitor Center Winter 2 Months

0034 Option - Visitor Center Extended Fall Hours 1 Months

0035 Special Events Charge 5 Day

Total Amount Option Year 4 - Contract Year Five (Items 0029 through 0035)

TOTAL PRICE (ALL ITEMS)

1. Prices are in U.S. dollars.

2. Prices include all permits, taxes, materials, fees, and costs as may be applicable and necessary for the requested work items.

3. See Clause 52.217-9, Option for Increased Quantity—Separately Priced Line Item, for a description of the timing and notification requirements for the Government’s exercise of Option items.

INSTRUCTIONS TO OFFERORS

1. The offeror is instructed to complete each line and entry in the PRICE SCHEDULE and to add the item lines to calculate the total price for the requested services, which shall be used as the basis for the consideration, evaluation, comparison, and award of this procurement.

2. The Government intends to award one (1) firm-fixed-price (FFP) contract for the requested services to the offeror who submits the lowest-priced offer that meets the technical requirements identified herein, provided that the offeror is determined to be capable and responsible in accordance with Federal Acquisition Regulation (FAR) Part 9—Contractor Qualifications, and that such offeror is otherwise eligible to receive awards of federal contracts. As indicated in Clause 52.217-5, Evaluation of Options, the Government will evaluate offers for award purposes by adding the total price for all options to the total price for the base requirement. See Clause 52.217-5 for more information.

3. All offerors are reminded to complete and submit with your quote all FAR and DFARS Provisions related to Representations and Certifications.

4. Offerors shall complete and submit any additional full text certifications that are included in the solicitation.

An offeror may also complete the certifications at https://www.sam.gov in lieu of completing the representations and certifications in this solicitation provided that all the FAR and DFARS certifications contained in the solicitation have been completed on line.

5. The Offeror’s attention is directed to Clause 52.219-9 “Small Business Subcontracting Plan” and to Clause

252.219-7003 (Dev) “Small Business Subcontracting Plan (DOD Contracts) (Deviation 2018-O0007)”. Note that any offeror that is not a small business shall, upon request by the Contracting Officer, submit a Small Business Subcontracting Plan for approval to indicate the manner by which the offeror intends to meet the requirements of these clauses. Do not submit a Subcontracting Plan with your initial offer.

6. All offerors shall be registered at https://www.sam.gov with the NAICS code that is shown on the front page of the SF1449 in Block 10 as a condition of award for any contract.

7. Remember to sign the 1449 before submitting your response to the solicitation.

8. Submit the price quotation with any accompanying attachments via email as follows:

Email Address: LRE-Quotes@usace.army.mil

Subject Line: W911XK18T0020 Duluth Janitorial Services

Price quotations submitted by fax, text, mail, or means other than email will not be considered.

9. Questions regarding this solicitation should be directed to the U.S. Army Corps of Engineers’ primary point of contact, Contract Specialist Mr. Bruce Walrad, at email: Bruce.M.Walrad@usace.army.mil or by telephone at

(313) 226-2134. Responses that relate to errors or ambiguities in the scope of work or contract requirements will be posted as part of the solicitation at the Federal Business Opportunities website, www.fbo.gov. Submit questions no later than 1:00 p.m. Eastern Time on October 3, 2018 to allow adequate time for review and response before the end of the solicitation period.

NOTE: Failure to comply with the above instructions may result in an offeror not being eligible for award.

SITE VISIT

A. In association with FAR Provision 52.237-1 SITE VISIT, two (2) organized site visits will be conducted for the purpose of allowing prospective contractors to physically inspect and determine the characteristics at each of the required work areas. Participation in the Site Visit is strongly encouraged but is not mandatory.

B. Each site visit will commence with a sign-in and solicitation briefing at the initial meeting location, after which time prospective contractors will be given escorted access to the Duluth Area Office and Maritime Visitor Center work areas, which are located at the meeting address. After an adequate period of time for inspection and assessment of these two facilities, the site visit will adjourn and reconvene at the Vessel Yard work location, which is approximately one half mile away by road. Prospective contractors will then be given escorted access to inspect and assess the Vessel Yard work area.

C. Site Visit Times:

Wednesday, September 26, 2018, at 10:00 a.m. Central Time; and Tuesday, October 1, 2018, at 1:00 p.m. Central Time

D. Site Visit Meeting Location:

U.S. Army Corps of Engineers

Duluth Area Office 600 South Lake Avenue Duluth, Minnesota 55802 Point of Contact: Mr. Dan Carlson, Telephone (218) 788-6413

E. Travel to and from each of the work areas is the contractor’s responsibility.

F. Participants should wear appropriate clothing and footwear, including as necessary to walk on uneven, wet surfaces. Hardhats and safety glasses will not be required, and the Government will not provide protective equipment or clothing for use by contractors.

G. Note that the Government representatives who conduct the site visit activity will facilitate access to work areas but will not be allowed to respond to questions related to the Performance Work Statement or contractual issues.

Such questions must be submitted in writing to the Corps of Engineers Contracting Branch as indicated in the Instructions to Offerors section of the Solicitation. Requirements and terms of the solicitation remain unchanged unless the solicitation is amended in writing. If an amendment is issued, normal procedures relating to the acknowledgment and receipt of solicitation amendments will apply.

PERFORMANCE WORK STATEMENT

1. DESCRIPTION OF SERVICES

The Contractor shall provide all personnel, equipment, tools, materials, supplies, supervision and other items and services necessary to perform full janitorial and periodic services to the U.S. Army Corps of Engineers Duluth Area Office, Vessel Yard, and the Visitor Center. The Contractor shall provide janitorial services to present a clean, neat, and professional appearance in the facilities that are being served. Work is to be performed in accordance with all local, state and federal laws and regulations, with a focus on safety, sanitation and customer service, and in accordance with the requirements described herein.

Environmentally friendly, or “Green” cleaning products shall be used for standard cleanings as much as they are practical.

Performance rating of the contracted services will be evaluated based on inspections and documentation of tenant comments and complaints as validated by the Contracting Officer’s Representative (COR) or authorized Government representative. A breakdown of required work items and frequencies are identified in Section 5 - Schedule of Services, below. Performance of these work items may be scheduled within appropriate business hours at times determined by the contractor unless timing is specified herein.

1.1 Contractor Furnished Supplies and Equipment

The Contractor shall provide adequate supplies and equipment capable of performing the contracted cleaning tasks within designated timeframes. Equipment shall be specifically designed for the purpose of commercial cleaning applications. Commercial floor scrubbers, pressure washers, and other equipment required for performance of work items at all locations shall be provided by the contractor unless otherwise indicated herein. Staffing requirements are listed in the schedule of services.

1.2 Consumable Supplies

The government will furnish the following supplies for placement by the Contractor: toilet paper, paper towels, hand soap, and trash can liners.

1.3 Contractor Uniform Requirements

Contractor employees shall wear a uniform while performing onsite work under the contract. The uniform shall consist of a shirt with the Contractor’s company logo, intact pants, and a Contractor’s Identification Card. A Contractor’s ID shall consist of at least a photo of the employee, the name of the employee, and the name of the contractor. Alterations or requested changes to this uniform may be approved by the COR.

2. GOVERNMENT FACILITIES AND SERVICES

2.1 Work Areas

Maritime Visitor Center

The Visitor Center is located in Canal Park, which is a tourist and recreation park located next to the Aerial Lift Bridge. The Visitor Center connected to the Duluth Area Office. The building is located at 600 S Lake Ave, Duluth, MN, 55802. It is a building with 2 levels consisting of approximately a total of 12,000 square feet (SF) (4,000 SF carpeted and 8,000 SF tiled surfaces). The Maritime Visitor Center building accommodates approximately 538,000 visitors every year, with less visitation during the winter months. Attendance estimates and contextual information for a typical summer day (Figure 2.1), and special events (Figure 2.2) are located in the Attachments.

Duluth Area Office

The Duluth Area Office consists of a basement and three floors, with approximately 10,000 SF (8,500 SF carpeted and 1,500 SF tiled surfaces). The Duluth Office is host to 25 full time employees year round. The Duluth Office is located at 600 S Lake Ave, Duluth, MN, 55802.

Vessel Yard

The Vessel Yard office building consists of 1 level consisting of approximately 2,500 SF of concrete, laminate, or tiled floors, and no carpet. The Vessel Yard hosts 6 year-round and 14 seasonal staff members. The Vessel Yard is located at 901 Minnesota Ave, Duluth, MN 55802

2.1 Facilities

Janitor’s closets and storage areas are available for minor on-site storage of non-hazardous equipment and materials at the locations indicated on the attached Cleaning Area diagrams. The Contractor may store equipment and materials that are for use at the Duluth Area Office under this contract. Use is subject to restrictions identified herein, in the contract clauses, and as may be necessary to ensure the safety and hygiene of the Government facility.

Prior to any modification of the facilities performed by the Contractor, the Contractor must notify and receive written permission from the COR and provide documentation describing the modification requested in detail. The Contractor shall return the facilities to the government in the same condition as received--reasonable wear and tear and approved modifications excepted. These facilities shall only be used in the performance of this contract. The Contractor shall not store more than a one month supply of cleaning products on the site. All chemicals shall be properly stored with MSDS or SDS cards furnished onsite.

2.2 Utilities

The contractor will be able to utilize onsite electricity and water to perform required cleaning tasks. There will be no additional expense to the contractor for these items. The Contractor shall ensure employees practice utilities conservation. Service problems shall be immediately identified to the COR.

2.3 Refuse Collection

Offsite collection and disposal of trash that has been taken to the designated location will be as provided under a separate service contract. Refuse placed in refuse containers by Contractor personnel shall be limited to that generated in the performance of this contract.

2.4 Insect and Rodent Control

Insect and rodent control are not in this contract. The Government manages insect and rodent control in Government facilities.

2.5 Grounds Maintenance

Lawn cutting and landscaping are not in this contract. The Government manages these actions via a separate service contract.

2.6 Facilities Maintenance

The Contractor shall contact Area Office Maintenance customer service immediately for the repair/replacement of facility components that are the Government’s responsibility (e.g., broken fixtures, painting, or plumbing).

3. GENERAL INFORMATION

3.1 Hours of Operation

See Section 5, Schedule of Services for cleaning and scheduling requirements.

3.2 Government Observations and Inspections

Government personnel other than the Contracting Officer and the COR may occasionally observe contract operations. These personnel will not, however, interfere or provide direction to the Contractor performance.

3.3 Routine Site Operations

The contractor shall perform all routine site work and shall work in conjunction with the COR to minimize any disruptions between the Contractor and Government Personnel.

3.4 Basic Service Schedule

The Contractor shall develop and maintain a service schedule for each site to achieve the performance standards as identified in the statement of work. The service schedule shall indicate the building sequence for serviced areas identified in the schedule of services. Five days prior to the commencement of the contract, the Contractor shall propose a service schedule indicating the days of the week, task, and frequency of service being performed. The Contractor shall share this proposal with the COR. The schedule shall be approved by the COR and a copy shall be provided to the USACE. A revision of the basic service schedule may be requested by the COR based on monthly evaluations of the effectiveness of the Contractor’s Quality Control Plan.

3.5 Performance Period

This contract will consist of one base contract year with four annual renewal options, for a total of five years.

Services are to commence on November 1, 2018, with the base contract performance period running through October 31, 2019. Each of the subsequent performance years will commence on November 1 and run through October 31 of the following year. See the contract clauses for additional information related to the exercise of annual renewal options.

4. SAFETY AND SECURITY

All work performed by the Contractor and/or Sub-Contractors shall be in accordance with the U.S. Army Corps of Engineers Safety and Health Requirements Manual (EM-385-1-1, version dated 2014 (available online at http://www.publications.usace.army.mil/Portals/76/Publications/EngineerManuals/EM_385-1-1.pdf ), as well as with any instructions that may be issued by the site Safety Officer. The contractor is subject to applicable local, state and federal laws and regulations. Enforcement personnel representing the Occupational Safety and Health Administration (OSHA) may be granted immediate access to the Contractor’s work areas.

Government facilities are to remain secure to third parties. Outside of public hours of operation, access to the Government facility shall remain restricted. In the event that janitorial keys are not returned, all associated locks will be re-keyed at the Contractor’s expense. Contractor employees shall sign out keys upon their arrival to work.

Keys must be returned and signed in by the end of the shift.

All personnel employed by the contractor in the performance of the services specified in this contract or any representative of the Contractor entering the work area shall comply with all applicable security policies and procedures (to be provided by government representative). All personnel and vehicles are subject to search upon entry, exit and while within the confines of the facility.

E-Verify Program: The Contractor shall screen candidates using the E‐verify Program (http://www.uscis.gov/e-verify). The purpose of using E-Verify is to ensure all contractors are U.S. citizens or documented foreign citizens with authority to work in the United States. The Contractor shall validate that all employees working onsite have two valid forms of Government issued identification before entering the information in E-Verify. An E-Verify verification sheet for each verified/eligible candidate must be provided to the COR no later than 10 business days after the initial contract award. The COR will forward the verification sheets to the USACE, Detroit District Security Office for validation.

NCIC Background Checks: All contractor personnel performing work on USACE property must be pre-screened by the National Crime Information Center (NCIC) in addition to E-Verify (See Attachment 6 for the NCIC forms). Complete the attached NCIC Information Form and submit to the COR for each contractor personnel performing work on USACE property. Complete the NCIC Information Form for all personnel as soon as possible after Contract Award but no later than three (3) business days prior to the start of field activities. No contractor personnel are allowed on USACE property without an approved NCIC check.

Security Checks: All contract employees must carry pictured identification at all times. They must show a photo I.D. upon request by City/State/Government personnel. The Contractor shall issue a contractor’s identification card to each of its onsite employee’s as part of the uniform requirements. The Contractor's employee must carry a copy of the contract requirements with them during the performance of this contract, to be provided to the employee by the Contractor.

Security Access List: The Contractor shall be required to maintain a list of personnel needing access to the site. The list shall be updated each time a change is made. If a new contractor who is not on the list requires access, the request must be submitted to the COR at least 72 hours prior to the requested period, and a completed NCIC form be submitted.

Exclusion or Expulsion from the Site: A negative National Crime Information Center (NCIC) may result in the exclusion or expulsion of Contractor employees from the site as determined by the Detroit District, Chief, Security and Law Enforcement. Additionally any failure to observe the security rules will also result in the potential exclusion or expulsion of Contractor employees from the site. Exclusion or expulsion of an employee resulting from a negative National Crime Information Center (NCIC) or the failure of an employee to observe the security rules shall not be subject to the Disputes clause and shall not result in an increase in the contract amount.

5. SCHEDULE OF SERVICES

The Contractor shall provide all labor, labor related expenses, supplies, equipment and supervision to perform the services listed below with the exception of any items being provided by the Government as specified in section 2.2 of the Statement of Work or elsewhere within this document.

Excluding legally mandated breaks (such as a lunch breaks) and certain holidays (see section 5.1.4), the Contractor shall ensure at least one staff member is onsite between the hours of 6:30 a.m. and 4:30 p.m. Central Time on days that the Visitor Center is open. Additionally, the Contractor shall ensure at least one staff member is onsite between the hours of 4:30 p.m. and 6:30 p.m. Central Time during the Visitor Center’s summer hour schedule (see Table 5.1). When the Visitor Center is not open, the Contractor shall ensure at least one staff member is onsite between the hours of 6:30 a.m. and 2:30 p.m. Central Time. The times listed are those required to be minimally staffed, additional labor hours may be necessary to meet performance requirements.

Throughout performance of duties over time, the contractor will perform the work in such a way that:

Temporary/consumable cleaning equipment is replaced regularly.

Collected trash is removed to a designated collection area Chemicals and supplies are safely and properly stored, with appropriate SDS or MSDS cards available onsite.

Slop sinks are sanitized after use.

Government facilities remain secure to third parties. Outside of public hours of operation, access shall remain restricted to any location to which they are required to perform services. In the event that janitorial keys are missing, all associated locks shall be re-keyed immediately at the Contractor’s expense. Janitorial keys shall be signed for upon arrival and subsequently turned in after each shift.

5.1 VISITOR CENTER

The Visitor Center area consists of both the interior of the Visitor Center building and the exterior grounds as shown in the attached drawings.

The listed work items shall be provided at the required frequencies based on a scheduled 7 days per week (season adjustments apply). Some work items are seasonal and not required year round, these work items are specifically identified below in the Section, 5.1.3 Visitor Center Schedule. Holiday cleaning requirements and exceptions for the Visitor Center are listed in Section 5.1.4 Visitor Center Holidays. No work is to be performed if the Visitor Center is closed due to inclement weather or on Holidays, except for the holidays expressed in Section 5.1.4. All contract work shall be performed between the hours of 6:00 a.m. Central Time and the Visitor Center Close of Business (COB), unless otherwise directed by the Contracting Officer.

CONTRACT CLEANING AREAS: Exterior Grounds, Exterior Walkways, Entries and Lobbies, Information Desk, Lecture Hall, Knowlton Gallery, Main Floor Exhibit Area, Elevator, Front and Back Stairwells, Washrooms, Cleaning Storage Area, and Gift Shop. Refer to Attachment 1 for a map outlining indoor cleaning areas (red and blue areas). Attachment 3 is a map of the exterior grounds, and delineates the outdoor cleaning areas 1, 2, 3, and 4.

5.1.1 Task Parameters and Definitions for Visitor Center Cleaning

a. Washroom Cleanings

Unless otherwise indicated, Visitor Center washrooms shall each receive three cleanings daily, 7 days per week. The first daily washroom cleaning (Washroom Cleaning 1) is to be completed prior to 9:00 a.m.

Central Time. A second cleaning (Washroom Cleaning 2) shall be performed between 1:00 p.m. and 2:00 p.m. Central Time and will primarily consist of sanitizing, trash removal, other readily needed cleaning services, and replacement of consumable materials. The third cleaning (Washroom Cleaning 3) is to be performed between 5:00 p.m. and 6:00 p.m. Central Time and will primarily consist of sanitizing, trash removal, other readily needed cleaning services, and replacement of consumable materials. Washroom Cleaning 3 is only required during the summer hours, when the Visitor Center’s close of business is 9:00 p.m. Central Time. Washroom Cleaning 3 shall not be performed during any other calendar period unless specified by the Contracting Officer.

A washroom cleaning shall consist of:

Dust mop washroom hard surface floors Wet mop washroom tile surface floors Empty washroom wastebaskets and replace liners from customer’s supplies Refill dispensers (soap, towels and toiletries) from customer’s supplies Clean and sanitize mirrors Clean and sanitize counters and sinks Clean and sanitize dispensers and hand dryers Sanitize walls beneath hand dryers Clean and sanitize baby changing tables Clean and sanitize urinals, toilet tanks, and bowls o Sinks, urinals, toilets are to be cleaned both interior and exterior Clean and sanitize entry doors both exterior and interior Spot clean stall doors, door handles Spot clean stall walls and partitions Wipe down Corps posters on walls

As part of each washroom cleaning, the Contractor shall make a round through the interior of the Visitor Center and the exterior grounds. During this round the Contractor shall:

o Spot clean the floor o Spot clean the glass, Plexiglas and display cases o Spot check interior and exterior waste containers and empty as needed o Perform readily needed Janitorial services as directed by the Contracting Officer’s

Representative

b. Public Washroom Cleaning Time Limitation

While the Visitor Center is open to the public, the contractor may close either one of the women’s or men’s restroom for cleaning for a maximum of 20 minutes at a time. Once 20 minutes has elapsed the contractor must re-open the restroom for 20 minutes. If the washroom cleaning was incomplete, the contractor may re-close the restroom for 20 minutes to complete the cleaning. During public washroom cleanings, a sign shall be posted just outside the corresponding washroom entrance indicating the approximate time of completion. The sign shall be provided by the Government, and removed and stored by the contractor upon completion each cleaning.

c. Mopping and Commercial Floor Scrubbing

The Contractor shall employ a commercial floor scrubber to mop tile floors in the Visitor Center (excluding the gift shop) at least one time per week. The contractor may elect to utilize this method to meet the daily mopping requirement as well. The commercial grade floor scrubbing machine shall not be used during the Visitor Center’s public hours of operation. A manual mop or Swiffer (or equal)-style floor wipe is the preferred equipment to use when mopping the linoleum gift shop floors and the stairways in the Visitor Center. Stripping, waxing, and sealing tile floors at the Visitor Center is not in the scope of this contract.

d. Policing the Grounds

Unless otherwise indicated by the contract or COR, picking up (policing) debris at area 1 shall take place twice daily, 7 days per week. The first policing (Policing the Grounds 1) shall be completed before noon Central Time. The second policing (Policing the Grounds 2) shall be completed after 4:00 p.m. Central Time. Policing debris from the grounds at areas 2, 3, and 4 shall occur twice weekly, on Mondays and Fridays (Policing the Grounds 3). Attachment 3 is a map of the exterior grounds, and delineates the outdoor cleaning areas 1, 2, 3, and 4.

e. Garbage and Recycling Management

Unless otherwise indicated by the contract or COR, emptying exterior waste and recycling containers shall be completed twice daily, 7 days per week. The first exterior garbage/recycling service shall be completed before 11:00 a.m. Central Time or as otherwise approved by the COR. The second exterior garbage/recycling service shall be completed after 4:00 p.m. Central Time or as otherwise approved by the COR. Interior waste baskets are not required to be completed in this time frame. Interior waste containers and recycling shall be emptied once daily, and spot checked as part of each washroom cleaning. The inside and outside of all waste containers shall be power washed or otherwise cleaned twice monthly. These cleanings shall not significantly impact the ability of patrons to throw items away, nor shall they take place within 60 feet from the main VC entrance after 9:00 a.m. Central Time. Attachment 3 is a map of the exterior grounds, and delineates the outdoor cleaning areas 1, 2, 3, and 4.

f. Additional Visitation

The Visitor Center is open by appointment for school and community group visits throughout the year.

This includes weekdays (M-Th) during the winter schedule. It also includes mornings before opening to the public, and some evenings after closing. The Government may request minor adjustments to the janitorial schedule in order to accommodate these activities and the required janitorial staffing hours (as listed in 5. Schedule of Services). The Government will provide as much notice as possible in advance of such event. If such a change is mutually acceptable and does not result in increased cost to either the Contractor or the Government, the Contractor may accommodate these additional visitations by providing Janitorial services as requested.

5.1.2 Visitor Center Cleaning Requirements

Daily Tasks:

To Be Completed Prior to 9:30 a.m. Central Time:

o Washroom Cleaning 1 (complete before 0900, see a., b., and c. above for requirements) o Exterior Garbage and Recycling 1 (see e. above for requirements) o Dust mop/sweep linoleum floors in gift shop o Dust mop/sweep tile floors o Dust/damp clean handrails and stairwell bases with approved cleaner o Wet mop/scrub tile floors at entryway and lobby (complete before 0900hrs, see c. above for requirements) o Wet mop linoleum floors in Gift Shop o Wet mop/scrub tile floors including stairwells and landings (see c. above for requirements) o Vacuum and damp clean elevator door tracks o Clean and polish stainless steel control panels in elevator o Vacuum carpet, including elevator o Vacuum Visitor Center entry mats o Clean carpet spots, remove any chewing gum o Clean public entry door and partition glass, both sides o Clean public entry door metal frames and handles o Sanitize and polish interior drinking fountain o Spot clean elevator walls o Spot clean windows and window sills on front and side of building and between the Engine Room and

Visitor Center o Clean and sanitize Visitor Center public entry doors both exterior and interior o Polish brass railing; protect surrounding surfaces from brass cleaner overspray o Wipe clean Corps plaques on walls o Clean and disinfect desk countertops o Dust unobstructed horizontal surfaces as well as TV monitors and interior window ledges o Empty interior waste containers and replace liners from customer’s supply o Dust cobwebs from lighting fixtures/ceilings in Visitor Center.

o Dust cobwebs from name boards hanging above the interior VC ramp

Washroom Cleaning 2 (see a., b., and c. above for requirements) Washroom Cleaning 3 (see above a., b., and c. for requirements) Policing the Grounds 1 (see d. above for requirements) Policing the Grounds 2 (see d. above for requirements) Policing the Grounds 3 (see d. above for requirements) Exterior Garbage and Recycling 2 (see e. above for requirements) Dust cobwebs from entry ways and front exterior of Visitor Center.

Sanitize and polish exterior drinking fountain Check life ring boxes on grounds and report missing or damaged life rings to the QA Representative or COR.

Weekly Tasks:

Spot clean elevator entry doors, both sides, all levels Clean glass and Plexiglas display cases; do not apply cleaner directly on surfaces.

Dust cobwebs from ceiling at Visitor Center lower level and name boards in ramp Dust/clean exterior window frames and sills beneath awning at entrance Dust/spot clean wall pictures and picture frames Dust half-models Scrub and sanitize restroom partitions A commercial floor scrubber shall be used to mop the tile floors in the Visitor Center at least once per week.

Twice-Monthly Tasks (when weather is above freezing temperature of 32 degrees Fahrenheit):

Pressure wash/scrub all exterior paved horizontal surfaces within a 60 ft radius of the main Visitor Center entrance Power wash/wash and sanitize the interior and exterior of all waste containers Wash park benches Wash trash receptacle domes Remove gum and other sticky material from sidewalks within 60 ft radius of the main Visitor Center Entrance

Yearly Tasks:

Scrub and sanitize restroom walls in January (or as otherwise agreed by COR)

5.1.3 Visitor Center Schedule

The Visitor Center adjusts its schedule as well as its hours of operation to accommodate dynamic public attendance throughout the year. This is accomplished through separate time sets for summer hours, spring and fall hours, and winter hours.

Summer Hours (The Friday before Memorial Day thru The Sunday after the 3rd Friday in October) Contractor will provide Visitor Center cleaning services 7 days per week. Cleaning glass/Plexiglas exhibit cases and all dusting activities cases can be accomplished anytime during the Hours of Operation. All other janitorial services for the interior of the Visitor Center shall be performed between 6:00 a.m. and 9:30 a.m. Central Time except for any cleanings specifically identified above. Any work items that take place on exterior grounds are not required to be completed within this time window but must be completed before close of business (COB) as per their task parameters (see 5.1.1). Washroom Cleaning 3 is required during the summer hours. See above for a comprehensive list of Visitor Center Tasks and Frequencies.

Fall Hours and Spring Hours (The Sunday after the 3rd Friday in October thru 24 December, and, The Friday of the first full weekend before March 25th thru the Thursday before Memorial Day) Contractor will provide Visitor Center cleaning services 7 days per week. Cleaning glass/Plexiglas exhibit cases and all dusting activities cases can be accomplished anytime during the Hours of Operation. All other janitorial services for the interior of the Visitor Center shall be performed between 6:00 a.m. and 9:30 a.m. Central Time except for any cleanings specifically identified above. Any work items that take place on exterior grounds are not required to be completed within this time window but must be completed before close of business (COB) as per their task parameters (see 5.1.1). Washroom Cleaning 3 is not required, nor shall it be performed during Fall and Spring hours. All “Twice-Monthly” work items are to be completed as climate and weather allow during this time period.

See above for a comprehensive list of Visitor Center Tasks and Frequencies.

Winter Hours (25 December thru the Thursday preceeding the first full weekend before March 25th) Contractor shall provide other Visitor Center cleaning services 4 days per week, on Friday, Saturday, Sunday, and Monday. Cleaning glass/Plexiglas exhibit cases and all dusting activities cases can be accomplished anytime during the Hours of Operation. All other janitorial services for the interior of the Visitor Center shall be performed between 6:00 a.m. and 9:30 a.m. Central Time except for any cleanings specifically identified above. Any work items that take place on exterior grounds are not required to be completed within this time window but must be completed before close of business (COB) as per their task parameters (see 5.1.1). Washroom Cleaning 3 is not required, nor shall it be performed during Winter hours. Policing the Grounds 2 is not required during Winter hours.

Policing the grounds 3 is only required once per week during Winter hours. All “Twice-Monthly” work items are not required, nor shall they be completed during Winter hours. “Yearly” work items shall be completed at a time when the Visitor Center is not open to the Public, as coordinated with the COR. See above for a comprehensive list of Visitor Center Tasks and Frequencies.

Special Events Every year there are special events that occur in the vicinity of the Visitor Center where expected visitor center attendance is far above normal. These events are the Tall Ships Festival (during Summer hours), Grandma’s Marathon (during Summer hours) and future potential Duluth special events that have not yet been organized. It is the Contractor’s responsibility to perform regular duties as well as to police the grounds and empty trash receptacles from 6:30 a.m. to 6:30 p.m. Central Time on the day of the event. On such special event days, the restrooms will require additional cleaning as well. The Contractor shall accommodate the Special Events that occur at the Duluth Area Office with additional staff as needed. When a Special Event cleaning services are required, payment may be authorized under the “Special Event” contract line item (CLIN).

A projection displaying the dates of each expected shift in business hours has been included below (Table 5.1). The schedule of services associated with each time set are included afterward. Hours of operation, times, and dates are subject to change. In addition to the base schedule, an option may be exercised to extend the Fall operational hours to mid-January. If the option is exercised, the Government shall provide notice to the Contractor not later than November 26 of the preceeding month.

Table 5.1: Times and dates are subject to change. Actual Visitor Center hours of operation may vary from those listed, however, contractor scheduling requirements (outlined in section 5. Schedule of Services) still apply to the information in this table.

Visitor Center Public Hours

Min. Janitorial Hours Year

Year

Year

Year

Year

Year

Fall Hours 10 a.m. - 4:30 p.m.

Central Time 7 days per week

6:30 a.m. - 4:30 p.m.

Central Time

(7 days per week)

Oct 22- Dec 24

Oct 21- Dec 24

Oct 19- Dec 24

Oct 18- Dec 24

Oct 24- Dec 24

N/A

Annual Option to Extend Fall Hours:

Extended Fall Hours 10 a.m. - 4:30 p.m.

Central Time 7 days per week

6:30 a.m. - 4:30 p.m.

Central Time

(7 days per week)

Dec 26- Jan 19 (2019)

Dec 26- Jan 18 (2020)

Dec 26- Jan 17 (2021)

Dec 26- Jan 16 (2022)

Dec 26- Jan 15 (2023)

N/A

Winter Hours 10 a.m. - 4:30 p.m.

Central Time 3 days per week

6:30 a.m. - 4:30 p.m.

Central Time

(Fri, Sat, Sun)* 6:30 a.m. - 2:30 p.m.

Central Time (Mon, Tue, Wed, Thu)*

*VC Cleaning Req:

Fri, Sat, Sun, Mon

(mornings only on Mon)

Dec 25- Mar 21 (2019)

Dec 25- Mar 20 (2020)

Dec 25- Mar 18 (2021)

Dec 25- Mar 17 (2022)

Dec 25- Mar 16 (2023)

N/A

Spring Hours 10 a.m. - 4:30 p.m.

Central Time 7 days per week

6:30 a.m.-4:30 p.m.

Central Time

(7 days per week)

N/A Mar 15- May 23

Mar 20- May 21

Mar 19- May 27

Mar 18- May 26

Mar 17- May 25

Summer Hours 10 a.m. – 9:00 p.m.

Central Time 7 days per week

6:30 a.m.-6:30 p.m.

Central Time

(7 days per week)

May 25- Oct 21

May 24- Oct 20

May 22- Oct 18

May 28- Oct 17

May 27- Oct 23

May 26- Oct 22

5.1.4 Visitor Center Holidays

The contractor is required to provide janitorial services to the Visitor Center on or around federal holidays as follows:

New Year’s Day (January 1): No work on the holiday. If the holiday falls on Monday, the Monday morning cleaning will be performed on the following Tuesday morning instead. If it falls on any other day, no cleaning will be done on New Year’s Day.

Martin Luther King Day (3rd Monday in January): No work on the holiday. The Monday morning cleaning will be performed on the following Tuesday morning instead.

Presidents Day (3rd Monday in February): No work on the holiday. The Monday morning cleaning will be performed on the following Tuesday morning instead.

Memorial Day (Last Monday in May): Cleanings will be performed as normally scheduled.

Independence Day (4th July): Cleanings will be performed as normally scheduled.

Labor Day (1st Monday in September): Cleanings will be performed as normally scheduled.

Columbus Day (2nd Monday in October): Cleanings will be performed as normally scheduled.

Veterans Day (11th November): Cleanings will be performed as normally scheduled.

Thanksgiving Day (4th Thursday in November): No cleanings required.

Christmas Day (December 25): No cleanings required.

5.2 DULUTH AREA OFFICE:

The listed work items shall be provided at the required frequencies based on a scheduled 3 weekdays’ days per week (Monday, Wednesday, Friday). No cleanings shall be performed on legal holidays or if the office is closed due to inclement weather. This work shall be performed during the hours between 6:00 a.m. and 4:30 p.m. Central Time Monday through Friday unless otherwise approved by the COR.

CONTRACT CLEANING AREAS: Entryways (both interior and exterior), Halls, Offices and Conference Rooms, Washrooms, Showers, and Locker Rooms, Stairwells, Cleaning Closets. Refer to Attachment 2 for a map outlining these cleaning areas (red and blue areas (to include the exterior entryway)).

5.2.1 Cleaning Parameters and Definitions for Duluth Area Office

Washroom Cleanings at the Duluth Area Office

There are 4 restrooms at the Duluth Office; 2 restrooms are located in the basement, 1 on the first floor, and 1 on the third floor (named Washrooms 1, 2, 3, and 4 respectively). Each Duluth Office washroom shall receive at least 1 full cleaning per week at times determined by the Contractor, with such cleanings being scheduled at least two days apart. Each restroom shall be restocked and spot cleaned 3 days a week, on Mondays, Wednesdays, and Fridays.

A full washroom cleaning shall consist of:

Dust mop washroom hard surface floors Wet mop washroom hard surface floors Empty washroom wastebaskets and replace liners from customer’s supplies Refill dispensers (soap, towels and toiletries) from customer’s supplies Clean and sanitize mirrors Clean and sanitize counters and sinks

Clean and sanitize dispensers and hand dryers Clean and sanitize urinals, toilet tanks, and bowls o Sinks, urinals, toilets are to be cleaned both interior and exterior Clean and sanitize entry doors both exterior and interior Clean and Sanitize showers Sanitize benches in locker rooms Spot clean stall doors, door handles Spot clean stall walls and partitions

Vacuuming Carpets and Entry Mats

Carpets shall be vacuumed at least 1 time per week. All carpets shall be edge-vacuumed, wall to wall. Any cloth covered furniture shall be vacuumed as a part of this activity, to include the chairs in the first floor hallway. Entry mats shall be vacuumed 3 times weekly, on Mondays, Wednesdays, and Fridays. Refer to Attachment 2 for a map outlining indoor cleaning areas (red and blue areas (to include the exterior entryway)).

5.2.2 Duluth Area Office Cleaning Requirements

Area Office Daily Tasks (MWF):

Spot clean Washrooms 1, 2, 3, 4 (see above for requirements) Dust mop/sweep hard surfaced floors (as needed, and MWF during December thru March) Dust mop/sweep interior stairs and landings (as needed, and MWF during December thru March) Wet mop hard surfaced floors (as needed, and MWF during December thru March) Wet mop/damp clean interior stairs and landings (as needed, and MWF during December thru March) Dust/damp wipe handrails Dust cobwebs from interior and exterior entryway Dust/damp clean entry door frames and window ledges Dust/damp clean kitchen/coffee area counters Empty wastebaskets and recycling and replace liners from customer’s supply Spot clean carpet spots using carpet-spotting solution Spot clean all doors and door handles Spot clean wall marks

Area Office Weekly Tasks:

Washroom 1 cleaning (see above for requirements) Washroom 2 cleaning (see above for requirements) Washroom 3 cleaning (see above for requirements) Washroom 4 cleaning (see above for requirements) Power wash/Sweep entrance steps and landing Vacuum carpets (see above for requirements) Clean the doors of the 1st floor conference room, both sides Clean the partition glass in the 1st floor conference room, both sides Dust and polish conference room tables (1st and 3rd floor) Dust unobstructed horizontal surfaces Dust wall pictures and frames Sanitize and polish office drinking fountain Dust/damp wipe pipes and emergency lighting Sanitize washroom entry doors Remove gum and other sticky materials from concrete and sidewalks within 60 feet of the office entrance

Area Office Yearly Tasks:

Professionally clean carpeted surfaces in late February-early March, or as otherwise agreed by the COR Scrub and sanitize restroom partitions in January Scrub and sanitize washroom walls in January Vacuum air vents to remove accumulated dust

5.3 VESSEL YARD

The Vessel Yard hosts 6 year-round and 14 seasonal staff members. No cleanings shall be performed on legal holidays or if the office is closed due to inclement weather. This work shall be performed between the hours of 7:00 a.m. and 3:30 p.m. Central Time, Tuesday and Thursday, 2 days per week.

CONTRACT CLEANING AREAS: Office Areas, Stock Room, Break Room, Washrooms, Showers. Refer to Attachment for a map outlining Vessel Yard cleaning areas.

5.3.1 Vessel Yard Cleaning Requirements

Twice Weekly

Clean and sanitize washroom counters Clean and sanitize washroom mirrors Clean and sanitize sinks Clean and sanitize washroom dispensers Clean and sanitize urinals, toilet tanks, bowls, and bases o Sinks, urinals, toilets are to be cleaned both interior and exterior Dust mop/sweep floors Empty office recycle containers, replace liners from customer’s supply and place recycled materials in designated storage area Empty waste baskets and replace liners from customer’s supply Refill washroom dispensers (soap, towels and toiletries) from customer’s supplies Dust unobstructed horizontal surfaces Spot clean washroom doors, door handles, walls, and partitions to include shower partitions Wet mop hard surface, resilient, ceramic floors, and laminate floors using a microfiber mop

Monthly Tasks:

Clean and Sanitize Showers including walls and fixtures Clean and sanitize both washroom entry doors both sides

Yearly Tasks:

Scrub and sanitize washroom and shower partitions in January or as otherwise agreed by the COR Scrub and sanitize washroom walls in January or as otherwise agreed by the COR

6. REQUIRED DOCUMENTATION

All documentation, records, files, continuity books, schedules, etc. which are the responsibility of the Contractor become property of the government on receipt, and shall remain so upon termination or completion of this…