A10 Past Performance Assessment Questionnaire.pdf

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Attached to
Fort Bliss Custodial Service Contract
Solicitation number
W911SG25RA004
Issued by

About this file

The document is a Past Performance Assessment Questionnaire for a federal contract opportunity for custodial services at Fort Bliss. The questionnaire is part of the source selection process for solicitation W911SG-25R-A004, issued by the U.S. Army Mission and Installation Contracting Command at Fort Bliss. The document is designed to collect performance feedback from previous clients about a contractor's past performance, with rating categories including Substantial Confidence, Satisfactory Confidence, Limited Confidence, and No Confidence.

The questionnaire requests detailed evaluation across multiple performance dimensions: compliance with specifications, project management effectiveness, timeliness of performance, commitment to customer satisfaction, and general performance comments. The document is to be completed by May 09, 2025, with responses required by June 17, 2025, and sent to Contracting Officer Melissa Garcia and Contract Specialist Bridget Garcia. The assessment is specifically for janitorial services under NAICS code 561720 and will be used to evaluate potential contractors for custodial services at Fort Bliss, Biggs Army Airfield, William Beaumont Army Medical Center, and surrounding training ranges in Texas and New Mexico.

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Past Performance Assessment Questionnaire – Cover Letter

DEPARTMENT OF THE ARMY

U.S. ARMY MISSION AND INSTALLATION CONTRACTING COMMAND

MICC FORT BLISS

111 PERSHING RD

FORT BLISS, TX 79916-6812

09 May 2025

SUBJECT: Offeror Past Performance Assessment in Support of Request for Proposal

(RFP) W911SG-25R-A004

Dear Sir/Ma’am, The US Army Mission and Installation Command (MICC)- Fort Bliss is currently conducting a competitive source selection to evaluate offerors on the subject RFP. As part of this evaluation, we have requested that the offerors provide information about their past performance on recent and relevant federal, state, or local government or commercial contracts as compared to the North American Industry Classification System [NAICS] 561720, Janitorial Services. You have been identified as the point of contact cited on the enclosure.

Your assessment of their performance is extremely valuable to our evaluation.

Please complete the enclosure no later than 17 June 2025 to Melissa Garcia/Contracting officer email: melissa.e.garciaronquillo.civ@army.mil and Contract Specialist at bridget.p.garcia2.civ@army.mil.

Your cooperation is greatly appreciated. Questions may be directed to the undersigned at melissa.e.garciaronquillo.civ@army.mil.

Sincerely, Melissa Garcia

Contracting Officer

Past Performance Assessment Questionnaire

Please provide your candid responses. The information that you provide will be used in the awarding of federal contracts. Therefore, it is important that your information be as factual, accurate, and complete as possible to preclude the need for follow-up by the evaluators. If you do not have knowledge of or experience with the company in question, please forward this Questionnaire to the person who does and notify the Contracting Officer. Please return the completed Questionnaire to the Contracting Officer identified in the cover letter within the stated timeframe.

Rating Definitions:

Substantial Confidence: Performance meets contractual requirements and exceeds many requirements that benefit the end user. Work was accomplished with few, if any, minor problems for which corrective actions taken by the contractor were highly effective. The offeror has been highly successfully in performing the required effort.

Satisfactory Confidence: Performance meets contractual requirements and exceeds some requirements that benefit the end user. Work was accomplished with some minor problems for which corrective actions taken by the contractor were effective. The offeror has successfully performed the required effort.

Limited Confidence: Performance does not meet some contractual requirements.

Serious problems with contractor performance were experienced for which the contractor has either not yet identified corrective actions, or the corrective actions taken appear only marginally effective. The offeror has had little success performing the required effort.

No Confidence: Performance does not meet most contractual requirements. Serious problems with contractor performance were experienced for which the corrective actions were ineffective. The offeror has not successfully performed the required effort.

PART I. (To be completed by the Offeror)

A. CONTRACT IDENTIFICATION

Contractor/Company Name/Division:

Address:

Program Identification/Title:

Contract Number:

Contract Type:

Prime Contractor Name (if different from the contractor’s name cited above):

Contract Award Date:

Forecasted or Actual Contract Completion Date:

Nature of the Contractual Effort or Items Purchased:

Total Contract Value:

B. IDENTIFICATION OF OFFEROR’S REPRESENTATIVE

Name:

Title:

Date:

Telephone Number:

Address:

E-mail Address:

PART II. EVALUATION (To be completed by Point of Contact – Respondent) *Note: rationale is required for each response.

A. Compliance of Products, Services, Documents, and Related Deliverables to Specification Requirements and Standards of Good Workmanship

Substantial Confidence Satisfactory Confidence Limited Confidence No Confidence

Rationale:

B. Effectiveness of Project Management (to include use and control of subcontractors).

C. Timeliness of Performance for Services and Product Deliverables.

D. Commitment to Customer Satisfaction and Business-like Concern for its Customers’ Interest

E. General Comments. Provide any other relevant performance information.

Comments:

F. Other Information Sources. Please provide the following information:

Are you aware of other relevant past efforts by this company?

If yes, please provide the name and telephone number of a point of contact:

Point of Contact (Name): __________________________________________ Telephone Number: ______________________________________________

G. Respondent Identification. Please provide the following information:

Organization:

Name:

Title:

Date:

Telephone Number Address:

E-mail Address:

PART III. RETURN INFORMATION

Please return this completed Questionnaire to the Contracting Officer and Contract Specialist identified in the cover letter.

Thank you for your assistance.

File details come from the government source that posted it. Updated .