Questions for Pest Control Management - Fort Benning, GA; W911SF-26-R-A007

Question 1.: Who is the incumbent and what was the winning bid, contract number, and

SOW.

Response Q1.: Incumbent: McCall Service NW, LLC; Contract Number: W911SF-20-D- 0009; Winning Bid Total: $2,192,006.30

Question 2. Must the Business License/Certification, Liability Insurance requirements be held by the Prime Contractor only. Or can these requirements be met by a subcontractor/team member?

Response Q2: The GA Dept of Agriculture License/Certification and liability insurance must be held by the contractor who is applying pesticides. This may be a subcontractor.

Question 3. Can we utilize subcontractor/team member past performance as any of the 10 references?

Response Q3: Yes, past performance as a subcontractor on relevant contracts can be utilized for the references.

Question 4. Can a site visit be scheduled for Feb 12, 2026, at 10:00 AM?

Response Q4.: Amendment 1, posted 2/11/2026, provided the information below:

a. If Yes: Please let us know if there are any special instructions or any information you require from us to schedule an appointment for this site visit. We can meet in the conference room of Bldg. 6, Room 312, at 10:00am to 1:00pm on February 17, 2026. Then we can visit some locations after any questions and answers.

b. Who will escort the visitors to the site. George Turner - Contracting Officer Representative (COR)

c. Any Special instructions for the attendees? Fill out pre-registration online or come to the pass office. https://www.benning.army.mil/gateinfo/Pass-Request- Online.html Select “Here: next to the word visit in the Pass Request using online pre-registration section. Fort Benning Visitor Center will come up under google from direction to the pass office.

https://www.benning.army.mil/gateinfo/Pass-Request-Online.html https://www.benning.army.mil/gateinfo/Pass-Request-Online.html

Question 5. Can the government provide the historical monthly average of 'Demand' or 'Emergency' service calls over the past 24 months to help determine on-site staffing requirements?

Response Q5.; There is currently one technician that services Fort Benning. Most emergency service calls are in responded to a work order for wasp or snakes at the schools or child development centers (CDC) during normal hours.

Question 6. Are there specific 'high-pressure' areas (e.g., older barracks or specific DFACs) with recurring German cockroach or rodent infestations that require more frequent intensive treatment than the standard monthly inspection?

Response Q6.; All DFAC are inspected once per month and spot treated as needed. There is no issue inspecting the DFACs during normal operations. If an issue is found, then you can coordinate with the DFAC manager to return for in-depth treatment. Most barracks now have kitchens in them, and you will respond to work orders as needed. If there is a German roach problem, you can treat each unit as need. If there is a German Roach problem due to a sanitation issue, we can get the housing manager, facility manager and the tenant command involved. All DFACs need rodent stations around them to minimize rodent activity.

Question 7. The PWS includes vertebrate pests like snakes and coyotes. Does the scope include structural exclusion (sealing entry points) or only trapping and removal? If trapping, what is the required frequency for checking live traps?

Response Q7.; You will respond and catch snakes inside and outside as needed. No sealing will be performed by the pest control contractor. We just ask that you communicate with us or the building manager about placing a work order to close any entry points. Bats, snakes, dogs, cats, opossum, squirrels and another animal pest fall under this contract. Large wildlife like coyotes will be Natural Resources Branch of DPW. Setting a live trap for a cat or dog is needed on occasion. Live traps must be checked on 24-hr intervals. Control of native non-rodent wildlife requires a valid Nuisance Wildlife Control Permit and a Commercial Trapping License, both issued by GADNR. Poison baits are not authorized for wildlife control, including moles. Migratory birds are handled by NRMB/DPW staff.

Nonvenomous snakes are protected wildlife and are to be released in unoccupied portions of the installation. Euthanasia of venomous snakes is discouraged.

Question 8. Is there currently installed termite baiting systems (e.g., Sentricon) or rodent stations? If so, is the contractor required to purchase the existing equipment from the incumbent or replace it with new equipment? There are no termite baiting systems in Fort Benning.

Response Q8.; There are no termite baiting systems on Fort Benning. All termite treatments were performed by liquid or foam. The contractor needs to provide the necessary equipment to treat the issue.

Question 9. How many bed bug heat treatments or chemical remediations were performed annually under the previous contract? Is the contractor expected to provide heat-treatment equipment, or is chemical treatment sufficient?

Response Q9.; There have been no heat treatments for bed bugs. Any treatments for bed bugs have been done by applying pesticides. There are more inspections for bed bugs than actual treatments. Meaning that some soldiers come back from the field and start itching or having bites. After a through inspections no bed bugs are found.

Question 10. Is there dedicated, climate-controlled storage on Fort Benning for contractor-owned pesticides and equipment that meets environmental safety standards, or must all materials be transported on/off post daily?

Response Q10.; There is no storage available in Fort Benning to keep any supplies or equipment. The current contractor uses a regular cab pickup with a bed cover. They will be termite rig on post as needed. Pesticide storage compartment must be locked when vehicle is unattended.

Question 11. Will the government provide access to water at various points across the cantonment area for mixing pesticides, or must the contractor provide water-tanker capabilities?

Response Q11.; No, we do not have a location for water access. Most of all pest control work orders can perform with a B&G pump sprayer; aerosol can or bait. Termite rig normally is filled off Fort Benning.

Question 12. PWS mentions response times within 2 hours. What is the expected 'gate-to-worksite' time during high-traffic hours, and will the government provide 'Gold Bar' or 'unescorted' access to all facilities for certified personnel?

Response Q12.; All contractor passes will be unescorted and renewed every year. There will be certain areas that will require an escort as needed. The POC on the work order will handle that once you arrive.

Question 13. Can the government provide an Excel-based building list including square footage, facility type (DFAC, Barracks, Childcare), and the current frequency of service for each?

Response Q13.; Please see the PWS Technical Exhibit for DFAC (pg. 34-35), Schools (pg.

38) and Parachute Rigging (pg.39) for square footage. All Child Development Centers will fall under the MWR CLIN square footage and service monthly. The following entities have their own pest control contracts: AAFES, Commissary (DeCA), IHG Hotels (PAL), MACH, Privatized Family Housing, MWR (grounds, ballfields, restaurants, Destin ARA, Uchee Cr.

CG), and utility corridors.

Question 14. Does the government have a pre-approved 'Chemical Worksheet' or 'Authorized Pesticide List'? If not, what is the typical turnaround time for the Installation Pest Management Coordinator (IPMC) to approve new chemical requests?

Response Q14.; Yes, we can provide an approved list. Any product needing approval should be done within 5 working days or sooner.

Question 15. Is the contractor required to use specific software (e.g., GFEBS or a proprietary Army portal) to submit monthly pest management reports, or is a standard PDF/Excel format acceptable?

Response Q15.; Wide Area Workflow (WAWF) - A secure web system for electronic invoicing, receipt, and acceptance. WAWF allows Government vendors to submit and track invoices and receipt/acceptance documents over the web and allows Government personnel to process those invoices in a real-time, paperless environment.

Question 16. Will the government (DPW) be the 'Decision-Maker' for NPDES permit filings related to mosquito larvae control in standing water, or is the contractor responsible for individual permit filings with the State of Georgia?

Response Q16.; The contractor is responsible for individual NPDES permit filings with the State of Georgia; however, mosquito larvae control in standing water is not expected to exceed or even approach GA Pesticide General Permit thresholds.

Question 17. The PWS mentions Georgia licenses. Does the government require all technicians to be certified in Category 24 (Ornamental & Turf) and Category 41 (Mosquito) in addition to structural pest control, or just a supervising lead?

Response Q17.; The technician performing the service must be certified in that category.

NO REGISTERED TECHNICIANS FOR ANY SERVICE. To make this crystal clear, the contractor will have an employee who is licensed as a “Commercial Applicator” (Cat 24 &

41) and another who is licensed as a “Certified Operator” (Cat HPC), or one employee who is licensed as both. The GA Dept of Ag has 2 separate divisions with separate license requirements.

Question 18. For emergency calls outside of normal business hours, is there a 'minimum man-hour' billable rate (e.g., 4-hour minimum) to cover the costs of mobilizing a technician to the base?"

Response Q18.; As mentioned in response to Question 5, most emergency service calls are in response to a work order for wasp or snakes at the schools or child development centers (CDC) during normal hours. There are occasionally after hours calls for services that are deemed an emergency. (There have been approximately 5 in the past 12 months) For those calls, CLINs 0009, 1009, 2009, 3009, and 4009 have been added for an after hours service call fee to coincide with the respective service provided by the technician.

Question 19. How will the government adjust the contract price if facilities are added to or deleted from the inventory during the period of performance (e.g., new barracks construction or building demolition)?

Response Q19.; If buildings are added or removed, we will then base the price on that line item on contract.

Question 20. Can the government provide the specific metrics used by the COR to determine 'unsatisfactory performance'—specifically, what constitutes a 'failed' periodic inspection for a DFAC?

Response Q20.; Yes, The Government can provide the Quality Assurance Surveillance Plan

Question 21.During evaluation and technical review due to concerns of public safety for pesticides applications and dealing with some public health related pests while performing IPM Pest Management services as outlined within the Statement of Work, will the government require Prime Contractors to have direct pest industry experience as well as maintain proper pesticide General Liability insurance to include pesticide pollution coverage as per National Pest Management Association Standard of Care and Best Practices guidelines or will the government permit subcontractors to qualify Prime Contractors that do not have pest industry experience and/or pesticide related insurance?

Response Q21.: The Army follows the guidelines of the DoD Pest Management Program (DoDI 4150.07) and pesticide product labels, regarding pesticide safety. The contractor that is actively applying the pesticides must abide by those guidelines.

Question 22. Has any part of the Statement of Work (SOW) changed in this solicitation compared to the last awarded contract? If so, what changed or was added?

Response Q22.: The six Parachute Rigging Facilities (TECHNICAL EXHIBIT 5) were inspected every 6 months and now inspected monthly.

Question 23. Has the government issued any CURE or Notice of Correction for pest control services over the past 12 months at any locations?

Response Q23.: No

Question 24. Will the government provide any preference for SDVOSB or VOSB certified contractors in alliance with the government supporting veteran owned contractors?

Response Q24.: No. There will not be a preference for SDVOSB or VOSB certified contractors. Selection will be made via the criteria in Section M of the solicitation.

Question 25. Can the government provide the annual workload data history for household facilities over the last 12 months?

Response Q25.: QTY 539 for Household Facility size 1-2,000 sq ft. This CLIN is used the most because of spot treatment. You will not be treating the entire building if one office in a 4-floor building is having an issue. It will be the same for one wasp nest at front entrance of a building.

Question 26. Can the government provide the annual workload data history for dining

Response Q26.: About 240 which includes regular monthly service and any call backs.

Question 27. Can the government provide the annual workload data history for AAFES

Response Q27.: AAFES buildings are listed in the contract, but we are not currently servicing their buildings. If DPW ever needs to service AAFES then it will be based on the price per that line item. Presently, AAFES has its own pest control contract, independent of DPW except for general oversight by the IPMC.

Question 28. Can the government provide the annual workload data history for MWR

Response Q28.: QTY 264

Question 29. Can the government confirm the number of exterior rodent bait stations that are present? Will the government require these to be provided by the contractor upon award?

Response Q29.: DFAC, schools and Parachute Rigging Facilities are the only places that require permanent rodent station currently. We will leave the amount of bait stations with the contractor or base on the manufacture recommendation. Most rodent bait stations should be located 15 to 50 feet apart.

Question 30. Can the government confirm the number of fly lights that are present? Will the government require these to be provided by the contractor upon award?

Response Q30.: No fly lights are required that this time. DFACs have a contractor that provides that service. ECOLAB Large Fly Service from April through September.

Question 31. What is the number of termite service requests that have been performed for this solicitation over the past 12 months?

Response Q31.: About 5 termite service were performed.

Question 32. What is the number of bed bug service requests at Fort Benning over the past 12 months?

Response Q32.: There are more inspections for bed bugs than actual treatments. Meaning that some soldiers come back from the field and start itching or having bites. After inspections no bed bugs are found and only about three treatments for the year.

Question 33. The approximate annual contract value of the current or most recent contract (base year), and

Response Q33.: See Question 1 response for incumbent contractor, contract number and contract value.

Question 34. Your preferred method for bid submission (email format, file naming conventions, number of attachments, etc.).

Response Q34.: Page 3 of Combined Synopsis-Solicitation Attachment provides preferred submission formats for Volume I and Volume II of proposal submissions.

Question 35. What is the current recurring service cost?

Response Q35.: Individual Line Item costs will not be provided. See Question 1 for current contract total.

Question 36. What was the total spend last fiscal year for ancillary services?

Response Q36.: Individual Line Item costs will not be provided. See Question 1 for current contract total.

Question 37. Regarding licensing requirements — as long as the company is properly certified in the State of Georgia, is it acceptable that not every employee holds each specific category license, provided a registered/certified employee in those categories oversees the work?

Response Q37.: The technician performing the service must be certified in that category.

NO REGISTERED TECHNICIANS FOR ANY SERVICE. Company: Pesticide Contractor’s License. Technician: Commercial Applicator License (grounds) and/or Certified Operator License (HPC).

Question 38. Is there a minimum number of employees required to be on site each day

Response Q38.: One technician to pick up the work orders each day M-F.