Gerber_Contract_Statement_Of_Work.docx

Gerber Service Contract Statement of Work Gerber AccuMark Plotter M/N AP-320; S/N: 1013820. Full Service contract for the AccuMark Plotter located in the United States Military Academy Cadet Uniform Factory, 687 Hardee Place, West Point, NY 10996. Full Service Contract shall include onsite labor curing working hours of 8:00AM to 5:00PM Monday through Friday excluding Federal Holidays, include some parts, excludes operating consumable supplies (Pens, mouse, ink, paper, surface, knife and certain wear items). Includes shipping cost of replacement parts to USMA, Return shipping costs are at the expense of USMA. Service Response time shall be within 24 - 48 hours of Service Call excluding weekends and Federal Holidays. Full Service Contract includes all hardware and operational technical support from 8:00 AM to 7:00PM EST Monday through Friday.

Gerber GTxL Cutter with InfoMark Labeler:

GTxL Cutter S/N: 10181267; InfoMark Labeler: S/N 10375399. Full Service Contract for the Gerber GTxL Cutter with InfoMark Labeler located in the United States Military Academy Cadet Uniform Factory, 687 Hardee Place, West Point, NY 10996. Full Service Contract shall include software updates, two (2) preventative maintenance visits per year and all onsite labor during working hours of 8:00AM to 5:00PM Monday through Friday excluding Federal Holidays. Includes some parts, excludes consumable supplies (pen’s, mouse, ink, paper surface, knives and certain wear items) and includes shipping costs of replacement parts to USMA. Return shipping costs are at the expense of USMA. Service Response time shall be within 24 - 48 hours of Service Call excluding weekends and Federal Holidays. Full Service Contract includes all hardware and operational technical support from 8:00 AM to 7:00PM EST Monday through Friday.

AccuMark Workstation Key #4971; S/N: 10138279. Full Service Contact on AccuMark Workstation located in the United States Military Academy Cadet Uniform Factory, 687 Hardee Place, West Point, NY 10996. Full Service Contract shall include software updates and all labor. Includes some parts, excludes consumable supplies (pen’s, mouse, ink, paper surface, knives and certain wear items) and includes shipping costs of replacement parts to USMA. Return shipping costs are at the expense of USMA. Service Response time shall be within 24 - 48 hours of Service Call excluding weekends and Federal Holidays. Full Service Contract includes all hardware and operational technical support from 8:00 AM to 7:00PM EST Monday through Friday.