W911SA-19-Q-3086_Amendment_0001_SF30.docx

W911SA19Q3086

SECTION SF 30 BLOCK 14 CONTINUATION PAGE

SUMMARY OF CHANGES

SECTION SF 1449 - CONTINUATION SHEET

The following have been added by full text:

VENDOR QUESTIONS

Q1: The above referenced solicitation is for snow removal at 5 locations in Ohio. The site in Twinsburg, OH051 calls for a Type 6 which is hauling the snow away. How many square yards of snow would be piled up before we are asked to haul it away?

A1: The Type 6 requirement has been removed.

The following have been modified:

PERFORMANCE WORK STATEMENT

PERFORMANCE WORK STATEMENT (PWS)

Version 1.5; 01 MAY 2019

OH105-01 Multi Site SNOW REMOVAL SERVICES

PART 1

GENERAL INFORMATION

1. General: This is a non-personnel services contract to provide snow removal services as defined in the Performance Work Statement (PWS) at (5) Army Reserve facilities located at OH004 Private William Knight USARC, 630 Newdale Drive, Bryan, OH 43506-1931, OH044 SGT J. H. Cooney Memorial USARC, 1119 West Mason Road, Milan, OH 44846-9767, OH048 PFC Grella Memorial USARC, 3688 Highland Park, N. W. North Canton, OH 44720-4534, OH051 Twinsburg MCAR Project, 8770 Chamberlin Road, Twinsburg, OH 44087, OH094 Toledo Area Memorial USARC, 9825 Garden Road, Monclova, OH 43542-9738. The Government shall not exercise any supervision or control over the contract service providers performing the services herein. Such contract service providers shall be accountable solely to the Contractor who, in turn is responsible to the Government.

1.1 Description of Services/Introduction: The Contractor shall provide all personnel, labor, equipment, supplies, transportation, tools, materials, supervision, and other items and non-personal services necessary to perform snow removal services as defined in the PWS except for those items specified as government furnished property and services. The contractor shall perform to the standards in this contract.

1.2 Background: The 88th Army Reserve Readiness Division (RD) was established and sited in 2006 at Fort McCoy, Wisconsin. The command supports over 50,000 Soldiers in 19 states to provide the best in class base operations support for Soldiers in the Northwest region.

1.3 Objectives: The objective of this contract is for the contractor to perform necessary snow removal services in a manner that will maintain safe conditions on roadways, parking lots, loading bays / docks, and sidewalks as defined in the PWS. Only snow plow types priced within the contract may be ordered.

1.4 Scope: The contractor shall remove snow and ice, including drifts or piles, from all roadways, parking lots, loading bays / docks, and sidewalks as shown on attached facility map(s). Multiple snow/ice removals may be required each day. Contractor shall treat cleaned surfaces skid free by applying a contractor furnished sand, salt or approved chemical, (Salt/Sand mixture or Chemical treatment must comply with State and Local Department of Transportation Requirements). Sidewalks to be kept in slip free condition. Snow plowing and sidewalk snow removal will normally be ordered at or near the end of a snowfall or, in a continuing snowfall. However; determination of when to order services rests solely with the COR or DR. Note that any drawings or maps provided to the Contractor, either before or after the contract is awarded, are for reference purposes only and may not be to scale. Any square footage, or other measurement provided, may be an approximation. It is the sole responsibility of the Contractor to determine or verify the actual site conditions and measurements.

If services are ordered when snowfall has accumulated to 6 inches or more, then that order shall constitute two plowing orders. At no time will the vendor charge more than two plowing’s during a single visit. The following depths will be used to determine the number of plows to be billed based on the amount of snow which has fallen at the time service is rendered (see below for Scenarios).

Scenario 1: You are called by the facility manager at 9:00 AM on Thursday to plow and the snow depth at that time is 5 inches, your plow quantity will be 1. You are then called back at 5:00 PM the same day and another 12 inches of snow has fallen, the plow quantity will be 2 plows based on the depth of snow that has fallen since the first plow. This will be total of 3 plows for that day.

Scenario 2: You are called by the facility manager at 6:00AM on Wednesday to plow and the snow depth at that time is 10 inches, your plow quantity will be 2. You are then called back at 4:00PM the same day and another 3 inches of snow has fallen, the plow quantity will be 1 plow based on the depth of snow that has fallen since the first plow, for a total of three plows for that day.

1.5 Period of Performance: The period of performance shall be for one (1) Base Period and four (4) 12-month option periods.

1.6 General Information

1.6.1 Quality Control: Quality Control is the responsibility of the contractor. The contractor is responsible for the delivery of quality services/supplies to the Government (see FAR 52.212-4, Contractor Inspection Requirements). A formal Quality Control Plan (QCP) is not required for this commercial service. However, the contractor shall maintain an inspection system commensurate with commercial practices to ensure the Contractor only tenders for acceptance those items or services that conform to the requirements of this contract.

1.6.2 Quality Assurance: The Contracting Officer Representative (COR) will evaluate the contractor’s performance under this contract in accordance with the Quality Assurance Surveillance Plan (QASP). This plan is a Government only document focused on what the COR must do to assure that the contractor has performed in accordance with the performance requirements within this PWS.

1.6.2.1 Non-conforming Services: When a contractor’s performance is identified as unsatisfactory (e.g. does not meet contract PWS requirements and/or work schedules and/or timeframes) it is considered a non-conformance. The contractor shall reply within the specified timeframe upon receipt of a non-conformance report (NCR) from the COR or Contracting Officer (KO). Non-conformance shall be classified in one of three categories:

1.6.2.1.1 Level I (Minor) non-conformance: is defined as a non-conformance that is a departure from established standards having little bearing on the effective use or operation of the services. Minor non-conformance usually can be corrected by the contractor within a short timeframe, where no further corrective action (CA) response is necessary, and can be issued by the COR to the contractor either through a verbal or written NCR. Minor non-conforming services shall be re-performed within a specified time frame at no increase in contract price. If minor non-conformances are recurring or re-performance is not completed in full and within the specified time a Level II non-conformance may be issued to the contractor by the KO.

1.6.2.1.2 Level II (Major) non-conformance: is defined as a non-conformance, other than critical, that is likely to result in failure of services, or to materially reduce the usability of the services for their intended purpose, or it is a recurring Minor non-conformances, or a non-responsive contractor indicating a trend or failure of the contractor’s quality control. Major non-conformance’s shall result in the issuance of a written NCR from the KO to the contractor requiring a response by the contractor by a specified timeframe identifying the reasons for the unsatisfactory performance, corrective action(s) taken and date resolution has/will occur, and procedures to preclude recurrence of unsatisfactory performance. The KO may also reduce the payment to the contractor in accordance with (IAW) the performance requirements summary (PRS), or reduce payment to reflect the value of the services performed if re-performance is not possible, or may have the identified non-conforming service performed and charge the contractor for any related cost incurred.

1.6.2.1.3 Level III (Critical) non-conformance: is defined as a non-conformance that is likely to result in hazardous or unsafe conditions for individuals using, maintaining, or depending upon the services; is likely to prevent performance of a vital agency mission; is for a repeated or uncorrected level II NCR’s; or is for a non-responsive contractor to a level II NCR. Critical non-conformance’s shall result in the issuance of a written NCR from the KO to the contractor requiring a response by the contractor by a specified timeframe identifying the reasons for the unsatisfactory performance, corrective action(s) taken and date resolution has/will occur, and procedures to preclude recurrence of unsatisfactory performance. The KO may also reduce the payment to the contractor IAW the PRS, or reduce payment to reflect the value of the services performed if re-performance is not possible, or may have the identified non-conforming service performed and charge the contractor for any related cost incurred.

1.6.2.2 The contractor will be notified of Government inspection results within 5 business days. The Contractor shall acknowledge receipt of the inspection results via email or letter within 2 business days. The contractor may be notified of inspection results verbally or via email. Verbal notifications of defective work will be confirmed in writing. When Government inspectors are unable to contact the contractor to notify the contractor of inspection results, acceptance or rejection of work will be made on the basis of the initial inspection.

1.6.3 Performance Evaluation Meetings: The Contractor Point of Contact (POC) shall meet with the COR prior to start of the contract. However, meetings may be held whenever deficiencies are noted by the COR. A mutual effort shall be made to resolve all problems identified.

1.6.4 Federal Government Holidays: Except as noted in the Schedule of Work, work shall not be performed on the following holidays or on holidays observed in lieu thereof. When required services occur on holidays, work will be performed on either the previous or following work day, unless specified otherwise.

1.6.5 RESERVED

1.6.6 RESERVED

1.6.7 Lost and Found Property: It is the responsibility of the Contractor to ensure that all items of possible personal or monetary value found by the Contractor’s employees are turned in to the Contracting Officer Representative (COR) or DR.

1.6.8 Damages Caused by the Contractor: The Contractor shall be held accountable and liable to the Government for any damages to Government facilities, furnishings, equipment or grounds caused by the Contractor or his employees. The Contractor shall instruct his employees to immediately inform the building manager of any damages to property resulting from the performance of their duties.

1.6.9 Circumstances to Be Reported: The Contractor or the Contractor’s employees shall report any circumstances of needed repair of the facility or unusual activity in an area which may affect the performance of the work, present unhealthy or hazardous conditions, or create any delays or interference with the work caused by the employees of the Government. Such report shall be made immediately upon discovery by the Contractor to the COR or DR.

1.6.10 Hazardous Materials: The Contractor shall provide an inventory listing of all hazardous materials used onsite. Safety Data Sheets (SDS) will be maintained and readily available for any chemicals or hazardous materials used onsite. It is the Contractor’s responsibility to properly train his personnel on the existence and safe use and storage of chemicals and hazardous materials.

1.6.11 Loss of Contractor Property: The Contractor shall be responsible to retain supplies and equipment in a safe and secure manner. The Government will not be held liable for any loss of supplies or equipment owned by the Contractor; nor the loss of any personal property belonging to employees of the Contractor.

1.6.12 Post Award Conference/Periodic Progress Meetings: Post Award Conference/Periodic Progress Meetings: The Contractor agrees to attend any post award conference convened by the contracting activity or contract administration office in accordance with Federal Acquisition Regulation Subpart 42.5, Post Award Orientation. The KO, COR, and other Government personnel, as appropriate, may meet periodically with the contractor to review the contractor's performance. At these meetings the KO, COR, or DR, will apprise the contractor of how the government views the contractor's performance and the contractor will apprise the Government of problems, if any, being experienced. Appropriate action shall be taken to resolve outstanding issues. These meetings shall be at no additional cost to the Government.

1.6.13 Contracting Officer Representative (COR): The COR will be identified by separate letter and in the Supplemental Information of the contract. The COR monitors all technical aspects of the contract and assists in contract administration. The COR is authorized to perform the following functions: assure that the Contractor performs the technical requirements of the contract; perform inspections necessary in connection with contract performance; maintain written and oral communications with the Contractor concerning technical aspects of the contract; issue written interpretations of technical requirements, including Government drawings, designs, and specifications; monitor Contractor's performance and notify both the Contracting Officer and Contractor of any deficiencies; coordinate availability of government furnished property. A letter of designation issued to the COR, a copy of which is sent to the Contractor, states the responsibilities and limitations of the COR, especially with regard to changes in cost or price, estimates or changes in delivery dates. The COR is not authorized to change any of the terms and conditions of the resulting order.

1.6.14 Key Personnel: The following personnel are considered key personnel by the government: designated Point of Contact (POC) and an alternate POC. The Contractor shall provide a designated POC who shall be responsible for the competent performance of the work required under the specifications of this contract NLT 5 business days after contract award and as changes occur. The name and contact information of the POC and an alternate, who shall act for the contractor when the POC is absent, shall be designated in writing to the COR. The POC or alternate shall have full authority to act for the contractor on all contract matters relating to daily operation of this contract. The POC or alternate shall be available between 7:30 a.m. to 4:00 p.m. Monday thru Friday except Federal holidays or when the government facility is closed for administrative reasons. The POC(s) and alternates shall be able to read, write, speak, and understand English.

1.6.14.1 The POC shall meet with COR to discuss immediate problems areas. The POC shall respond by phone or email to the COR within two (2) hours after notification of deficiencies and correct the deficiency(s) the next business day. The Contractor shall provide the telephone number and email of the POC to the COR.

1.6.15 Identification of Contractor Employees: The Contractor (to include subcontractors) shall provide each employee an Identification (ID) Badge, which includes at a minimum, the Company Name, Employee Name and a color photo of the employee. ID Badges for Key Personnel shall also indicate their job title. ID Badges shall be worn at all times during which the employee is performing work under this contract. Each Contractor (to include subcontractors) employee shall wear the ID Badge in a conspicuous place on the front of exterior clothing and above the waist except when safety or health reasons prohibit. The Contractor (to include subcontractors) shall be responsible for collection of ID Badges upon completion of the contract or termination of employee. A listing of issued identification cards shall be furnished to the Contracting Officer (KO) and COR prior to the contract performance date and updated as needed to reflect Contractor and Subcontractor personnel changes. All contract personnel attending meetings, answering Government telephones, and working in other situations where their contractor status is not obvious to third parties are required to identify themselves as such to avoid creating an impression in the minds of members of the public that they are Government officials. They must also ensure that all documents or reports produced by contractors are suitably marked as contractor products or that contractor participation is appropriately disclosed.

1.6.16 Supervision of Contractor Employees: The Government will not exercise any supervision or control over Contractor or subcontractor employees while performing work under the contract. Such employees shall be accountable solely to the Contractor, not the Government. The Contractor, in turn, shall be accountable to the Government for Contractor or Subcontractor employees.

1.7 Antiterrorism (AT) and Operations Security (OPSEC).

1.7.1 AT Level I Training. All contractor employees, to include subcontractor employees, requiring access to Army installations, facilities and controlled access areas shall complete AT Level I awareness training within 30 calendar days after contract start date, new employee hire, or effective date of incorporation of this requirement into the contract, whichever is applicable. The contractor shall submit certificates of completion for each affected contractor employee and subcontractor employee, to the COR or to the contracting officer, if a COR is not assigned, within 60 calendar days after completion of training by all employees and subcontractor personnel. AT level I awareness training is available at the following website: http://jko.jten.mil

1.7.2. Access and general protection/policy and procedures. Contract personnel will be escorted at all times when working inside a Motor Equipment Park (MEP) and when accessing Army Reserve buildings.

1.7.3 iWATCH Training. All Contractor employees, including subcontractor employees, to be briefed on the local iWATCH program (training standards provided by the requiring activity Anti-terrorism Officer (ATO). This local developed training will be used to inform employees of the types of behavior to watch for and instruct employees to report suspicious activity to the COR. This training to be completed within 30 calendar days of Award and within 30 calendar days of new employees commencing performance with the results reported to the COR no later than 60 calendar days after Award.

1.7.4 Activity Regulations for Contractor Access and Use of Premises

1. Follow all current Army Security Regulations concerning strict visitor control and preservation of all Government assets. Immediately report all security concerns to the COR, who will notify the Security Office.

2. The Contractor shall adhere to requirements as directed in Federal Acquisition Regulation – 52.222-54; Employment Eligibility Verification. Contractors shall be enrolled in the Department of Homeland Security E-Verify Program. Information on registration for and use of the E-Verify program can be obtained via the Internet at the Department of Homeland Security Web site: http://www.dhs.gov/E-Verify.

3. The Contractor shall ensure that its employees entering Army-controlled installations or facilities have obtained access badges and passes in accordance with facility regulations and that these badges and passes are obtained in advance so as not to delay the accomplishment of contracted services.

4. The Contractor shall comply with all personnel identity verification procedures. Employees must be accompanied by an authorized Government employee at all times while providing services in secure areas.

5. During Force Protection Conditions (FPCON) Charlie and Delta, services are discontinued and services shall resume when the FPCON level is reduced to level Bravo or lower.

1.7.5 Lost and Found Property: It is the responsibility of the Contractor to ensure that all items of possible personal or monetary value found by the Contractor’s employees are turned in to the Contracting Officer Representative (COR) or DR.

PART 2

DEFINITIONS & ACRONYMS

2. Definitions and Acronyms:

2.1 Definitions: As used throughout this performance work statement, the following terms shall have the meaning set forth below:

2.1.1 Business Day. Shall mean any day banking transactions can be conducted in New York City, NY, USA and does not include any day which is a federal or state holiday in such location.

2.1.2 Contract Administrator. The official Government representative delegated authority by the Contracting Officer to administer a contract. This individual is normally a member of the appropriate Contracting/Procurement career field and advises on all technical contractual matters.

2.1.3 Contractor. A supplier or vendor awarded a contract to provide specific supplies or services to the government. The term used in this contract refers to the prime.

2.1.4 Contracting Officer (KO). A person with the authority to enter into, administer, and/or terminate contracts, and make related determinations and findings on behalf of the government. Note: The KO is the only individual who can legally bind the Government.

2.1.5 Contracting Officer's Representative (COR). An employee of the U.S. Government appointed by the KO to administer the contract. Such appointment shall be in writing and shall state the scope of authority and limitations. This individual has authority to provide technical direction to the Contractor as long as that direction is within the scope of the contract, does not constitute a change, and has no funding implications. Note: This individual does NOT have authority to change the terms and conditions of the contract.

2.1.6 Defective Service. A service output that does not meet the standard of performance associated with the Performance Work Statement (PWS).

2.1.7 Deliverable. Anything that can be physically delivered, but may include non-manufactured things such as meeting minutes or reports.

2.1.8 Designated Representative. A Government employee or Contractor employee performing duties in the position of Area Facility Operations Specialist (aFOS), Facility Coordinator (FC) or Acting Facility Coordinator or otherwise approved by the COR to assist the COR with duties such as coordinating schedules with contractors to perform work at a facility, provide facility access to contractors, and perform inspection of contractors work and provide results of their inspections back to the COR, both orally and in writing. A Designated Representative does not have the authority to assign work to contractors or discuss contractor performance issues; but may discuss these issues with the COR for potential further action. The only individuals with the authority to discuss contractor performance issues are warranted Contracting Officers and Contracting Officer Representatives specifically delegated this authority by a warranted KO via an appointment letter.

2.1.9 Government-Furnished Property (GFP), Government-Furnished Equipment (GFE), or Government-Furnished Facility (GFF). Property or area in the possession of, or directly acquired by, the Government and subsequently made available to the Contractor.

2.1.10 His/Her. Wherever used in the Performance Work Statement, the term “his” is meant to be synonymous with “her” unless otherwise stated. The same shall be true for him and her.

2.1.11 Key Personnel. Contractor personnel that are evaluated in a source selection process and that may be required to be used in the performance of a contract by the Key Personnel listed in the PWS. When key personnel are used as an evaluation factor in best value procurement, an offer can be rejected if it does not have a firm commitment from the persons that are listed in the proposal.

2.1.12 Physical Security. Actions that prevent the loss or damage of Government property.

2.1.13 Quality Assurance. The government procedures to verify that services being performed by the Contractor are acceptable in accordance with established standards and requirements of this contract.

2.1.14 Quality Assurance Specialist. An official Government representative concerned with matters pertaining to the contract administration process and quality assurance/quality control. Acts as technical advisor to the Contracting Officer in these areas.

2.1.15 Quality Assurance Surveillance Plan (QASP). An organized written document specifying the surveillance methodology to be used for surveillance of contractor performance.

2.1.16 Quality Control. All necessary measures taken by the Contractor to assure that the quality of an end product or service shall meet contract requirements.

2.1.17 Subcontractor. One that enters into a contract with a prime contractor. The Government does not have privities of contract with the subcontractor.

2.1.18 Work Day. The number of hours per day the Contractor provides services in accordance with the contract.

2.1.19 Work Week. Monday through Friday, except for Federal holidays unless specified otherwise.

2.2. Acronyms:

PART 3

GOVERNMENT FURNISHED PROPERTY, EQUIPMENT, AND SERVICES

3. Government Furnished Property, Equipment, and Services: No Government furnished property, supplies, materials, equipment, or services shall be provided under this contract.

PART 4

CONTRACTOR FURNISHED ITEMS AND SERVICES

4. Contractor Furnished Items: The Contractor shall furnish all personnel, materials, supplies, equipment, tools, labor, supervision, transportation, and services needed to meet the requirements of this PWS.

PART 5

SPECIFIC TASKS

5. Specific Tasks:

5.1 General: Snow plowing, Sidewalk Snow removal will normally be ordered at or near the end of a snowfall or, in a continuing snowfall. However; determination of when to order services rests solely with the COR, or DR. Only snow plow types priced within the contract may be ordered. The Contractor will be notified in writing, after contract award, who the COR and DR is and shall not accept any orders from any unauthorized individuals. Contractor shall perform end-of-season cleanup in spring. Snow may not be piled up in any entrance to walkways. When snowfall is heavy or accumulation becomes excessive, the contractor shall place excess snow at accumulation points identified in attached facility maps or by the COR or DR. Contractor shall begin work when the COR or DR calls for snow plowing service. Snow plowing operations shall begin within two (2) hours after notification from the COR or DR or as otherwise coordinated. Contractor shall remain on the job until the work is completed to the satisfaction of the COR or DR. Contractor must get a signed service ticket from the COR or DR to submit with invoice with date and time services were provided.

5.1.1 Salt/Sand Distribution: Contractor shall treat plowed and cleaned surfaces skid free by applying a contractor furnished sand, salt or approved chemical, (Salt/Sand mixture or Chemical treatment must comply with State and Local Department of Transportation Requirements). Sidewalks and loading bays / docks are to be kept in slip free condition as indicated on the drawings. Salt/sand shall be distributed 100 feet before and 100 feet after intersections and any 90 degree curve.

5.2 Type 1 Snow Plowing, Salt/Sand Distribution: Snow and ice shall be plowed and cleared from roads, sidewalks, parking lots, loading bays / docks, and Military Equipment Park (MEP) lot(s) down to the bare surface as indicated on the drawings. Snow plowing will be from curb to curb or the complete traveled way on all streets and drives. Contractor will keep snow free of driveway serpentines and other security structures. Contractor shall understand that these security structures are reconfigured from time to time. All dumpsters will be cleared of snow so they may be serviced. All major overhead doors will be cleared of snow so as to be serviceable. Contractor shall be required to keep all fire hydrants free of snow with a minimum 5 foot diameter and a clear pathway free of ice and snow to the hydrant. Snow plowing will be done of the entire area as indicated on the drawings. Contractor shall treat plowed and cleaned surfaces skid free by applying a contractor furnished sand, salt or approved chemical, (Salt/Sand mixture or Chemical treatment must comply with State and Local Department of Transportation Requirements). Sidewalks to be kept in slip free condition.

5.3 Type 2 Snow Plowing, Salt/Sand Distribution: Snow and ice shall be plowed and cleared from roads, sidewalks, parking lots, and loading bays / docks down to the bare surface as indicated on the drawings. Snow plowing will be from curb to curb or the complete traveled way on all streets and drives. Contractor will keep snow free of driveway serpentines and other security structures. Contractor shall understand that these security structures are reconfigured from time to time. All dumpsters will be cleared of snow so they may be serviced. All major overhead doors will be cleared of snow so as to be serviceable. Contractor shall be required to keep all fire hydrants free of snow with a minimum 5 foot diameter and a clear pathway free of ice and snow to the hydrant. Snow plowing will be done of the entire area as indicated on the drawings. Contractor shall treat plowed and cleaned surfaces skid free by applying a contractor furnished sand, salt or approved chemical, (Salt/Sand mixture or Chemical treatment must comply with State and Local Department of Transportation Requirements). Sidewalks to be kept in slip free condition.

5.4 Type 3 Snow Plowing, Salt/Sand Distribution (MEP Lots): When Military Equipment Parking (MEP) areas shall be plowed, the contractor will make arrangements with the Facility Manager to gain access at negotiated time. When plowing snow in the MEP, military vehicles should not, at any time, be blocked with snow. Snow should be cleared at entrances/exits of MEP lots and loading bays / docks. Piled snow should not interfere with the movement of military vehicles. Contractor shall be required to keep all fire hydrants free of snow with a minimum 5 foot diameter and a clear pathway free of ice and snow to the hydrant.

5.5 Type 4 Snow Plowing, Salt/Sand Distribution: Snow and ice shall be plowed and cleared from sidewalks and loading bays / docks down to the bare surface as indicated on the drawings. Contractor shall be required to keep all fire hydrants free of snow with a minimum 5 foot diameter and a clear pathway free of ice and snow to the hydrant.

5.6 Type 5 Ice Storms (Salting And Sanding): Contractor shall treat plowed and cleaned surfaces skid free by applying a contractor furnished sand, salt or approved chemical, (Salt/Sand mixture or Chemical treatment must comply with State and Local Department of Transportation Requirements). Sidewalk and loading bays / docks are to be kept in slip free condition as indicated on the drawings. Contractor shall be required to keep all fire hydrants free of snow with a minimum 5 foot diameter and a clear pathway free of ice and snow to the hydrant.

5.7 Type 6 Snow Removal Operations: Snow shall be removed from the Reserve Center when notified by the COR or DR. Temporary stockpiling of plowed snow to be removed, shall be accumulated in designated areas identified by the COR or DR. Snow removal / hauling shall be performed in order to maintain a safe and unobstructed vehicular and pedestrian access to the site and shall be completed within 24 hours from the time notification was received from the COR or DR. Snow shall be moved from the designated areas to dumping site(s) outside the Reserve Center. Dumping site(s) are to be provided by the Contractor.

5.8 RESERVED

5.9 Type 8 Snow Services (End of Season Cleanup): Contractor shall perform on call end of season cleanup in the spring. Cleanup shall be completed within 15 business days of being notified by the COR. Sweep sand and debris from parking lots and sidewalks and remove from site.

5.10 Service Tickets: The contractor shall have a service ticket signed and dated by the DR upon satisfactory completion of each service call. A legible copy of the service ticket will be provided to the person signing the ticket. The Contractor shall enter into the appropriate invoicing system, or email to the COR, a Service Ticket for each service call during the month of occurrence. If the occurrence was over a weekend or on the last day of the month, a Service Ticket shall be entered or emailed within 2 business days. The vendor shall provide the Snow Service Ticket (or a copy thereof) to the COR within 72 hours of the service. The contractor shall keep a legible copy of all Service Tickets for their records.

5.11 Invoices: Invoices shall be submitted in accordance with the terms and conditions of the Contract documents.

5.12 Contractor Management Reporting (CMR): The Contractor shall report ALL contractor labor hours (including subcontractor labor hours) required for performance of services provided under this for the 88th Readiness Division via a secure data collection site. The contractor is required to completely fill in all required data fields using the following web address: http://www.ecma.mil/. Reporting inputs will be for the labor executed during the period of performance during each Government fiscal year (FY), which runs October 1 through September 30. While inputs may be reported any time during the FY, all data shall be reported no later than October 31 of each calendar year, beginning with 2013. Contractors may direct questions to the help desk at help desk at: http://www.ecmra.mil/. Note that the ECMRA data must be input no later than October 31 of each calendar year. Invoicing shall not occur until all CLIN period of performance for specified year has been reported in eCMRA.

5.12.1 Include a copy of the report when invoicing into the appropriate invoicing system.

PART 6

APPLICABLE PUBLICATIONS

6. Applicable Publications: RESERVED

PART 7

TECHNICAL EXHIBITS AND ATTACHMENTS

7. Technical Exhibits and Attachments: The following documents are a part of the contract award and will be uploaded as separate attachments:

7.1 Attachment 1 – Price Schedule (REVISED 10-02-2019)

7.2 Attachment 2 – Drawing

7.3 Attachment 3 – AT OPSEC (3 Pages)

7.4 Attachment 4 – Sample Service Ticket

7.5 Attachment 5 – SUS Trifold

7.6 Attachment 6 – Wage Determinations

Snow Removal Deliverables

Version 1.5; 01 May 2019

This document lists any reports or documentation that is required as a deliverable to include the frequency, number of copies, medium/format and who/where it is to be submitted. A deliverable is anything that can be physically delivered but may include non-physical things such as meeting minutes.

SNOW PERFORMANCE REQUIREMENTS SUMMARY (PRS)

Version 1.5; 01 MAY 2019

1. GENERAL. The Performance Requirements Summaries (PRS) in this section will be used to measure performance of PWS requirements for the purposes of determining the continuation of service under this contract. The rights of the Government and remedies described in this section are in addition to all other rights and remedies set forth. The Government reserves its right under the "Inspection of Services" and "Termination for Default" clauses of this contract. The Government has the right to inspect all services called for within the PWS, to the extent practicable at all times and places during the term of the contract. The Contractor shall not be relieved of full performance of the services hereunder and the contract may be terminated for default based upon inadequate performance of services even if a reduction was previously taken for inadequate performance.

2. PRS INSPECTION CHECKLIST. The COR will ensure surveillance is conducted using a PRS Inspection Checklist to inspect the compliance of PWS requirements on a monthly basis for acceptance of service invoices in WAWF iRAPT. The PRS Inspection Checklist is primarily derived from high and moderate risk assessed PWS requirements but can include any PWS requirement within which the requiring activity deems necessary to ensure acceptable contractor performance over this contract. PWS requirements not included in the PRS Inspection Checklist remain subject to separate quality assurance evaluations under the "Inspection of Services" clause of this contract. The absence from the PRS Inspection Checklist of any contract requirement, however, shall not detract from its enforceability or limit the rights or remedies of the government under any provision of this contract.

2.1. PRS INSPECTION CHECKLIST NONCONFORNANCE. All negative findings on the PRS Inspection Checklist will be addressed using the government quality assurance process as referenced in section 1 of the PWS:

· Level I (Minor) Nonconformance. Issued when a negative result are identified on the PRS Inspection. Rework of nonconformance will be required, when possible.

· Level II (Major) Nonconformance. Issued for:

· Cumulative PRS Inspection Checklist percentage results below the Performance Threshold

· Any safety or environmental issues found

· Negative results identified on PRS Inspection checklist and rework is not possible

· Reoccurrence of a negative result on the PRS Inspection checklist and a Level I NCR had previously been issued.

· Level III (Critical) Nonconformance. Issued when reoccurring negative results are identified on the PRS Inspection Checklist and a Level II NCR had previously been issued.

3. PRS TABLE.

3.1. PERFORMANCE OBJECTIVE. The Performance Objective column lists each section of the PWS which may be assessed within the PRS Inspection Checklist.

3.2. PERFORNANCE STANDARD. The Performance Standard column states the required standard that will be used to measure performance for each section of the PWS.

3.3. PERFORMANCE THRESHOLD. The Performance Threshold column states the acceptable monthly cumulative compliance rate percentage resulting from COR surveillance as indicated in the PRS Inspection Checklist. Falling below the Performance Threshold percentage indicates to the government that the contractor’s quality control over the PWS requirements is failing.

3.4. PERFORMANCE NONCOMPLIANCE. The performance noncompliance column states the consequence of the contractor failing to meet the compliance rates indicated in the Performance Threshold column, and the consequence of any negative results identified within PRS Inspection checklist. The PRS Inspection Checklist surveillance results will be recorded monthly and can be used in CPARS evaluations. The government will require rework for negative results, when possible. If rework cannot be completed to remedy negative findings, or if reworked results are still not completed to the PWS standard, an equitable price reduction to reflect the value of serves actually performed and/or adequate consideration to make the government whole can be assessed by the Contracting Officer and the determined monetary value will deducted from the monthly invoice.

3.5. METHOD OF SURVEILLANCE. The Method of Surveillance column lists the method(s) the government will use to inspect the Contractor‘s performance. One or all of the methods listed may be used to perform inspections throughout any given month of active performance under this contract.

3. PRS TABLE

3.1

PERFORMANCE OBJECTIVE

3.2

PERFORMANCE STANDARD

3.3

PERFORMANCE THRESHOLD

3.4

PERFORMANCE NONCOMPLIANCE

3.5

METHOD OF SURVEILLANCE

1) PWS Part 1 Contractor shall comply with ALL Management and Administrative Operations Requirements

· Equitable Price reductions/consideration

· NCR Issued -Periodic Inspection -Random Inspection

2) PWS Part 3 Contractor shall comply with ALL Government Furnished Items and Service Operations Requirements

· Equitable Price reduction/consideration

· NCR Issued -Periodic Inspection -Random Inspection

3) PWS Part 4 Contractor shall comply with ALL Contractor Furnished Items and Service Operations Requirements

· Equitable Price reductions/consideration

· NCR Issued -Periodic Inspection -Random Inspection

4) PWS Part 5 Contractor shall comply with ALL Specific Tasks Operations Requirements

· Equitable Price reduction/consideration

· NCR Issued -Periodic Inspection -Random Inspection

5) PWS Part 7 Contractor shall comply with ALL Deliverables and Technical Exhibit Listings Requirements

· Equitable Price reduction/consideration

· NCR Issued -Periodic Inspection -100% Surveillance

SNOW Task and Frequency for OH105 USARC MULTI SITE

V 1.5 (01 May 2018)

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