W911SA-21-Q-3032 MI043 MS GR - Attachment 6 - Past Performance Survey.docx

Solicitation Name: MI043 Multi-SiteGrounds Solicitation No.: W911SA-21-Q-3032 Source Selection Information – See FAR 2.101 and FAR 3.104

PAST PERFORMANCE - SURVEY

Thank you in advance for filling out this questionnaire for the U.S. Army Mission & Installation Contracting Command (MICC) at Fort McCoy, WI. We understand that your time is very valuable and we appreciate your input. Your rating is essential in successfully evaluating your contractors past performance.

The Mission and Installation Contracting Command-Fort McCoy (RC-North) in Fort McCoy, Wisconsin, has issued a solicitation for Grounds Maintenance Services at MI043 in Fraisier, Michigan.

Past performance information will be used to evaluate quotes. Section A of the enclosed survey lists the contractor who has identified your office as a source to evaluate their past performance. Section A also authorizes release of this information to the MICC at Fort McCoy, Wisconsin.

The Government Contracting Officer or Corporate Official for Commercial Experience knowledgeable of the contractor’s day-to-day operations and quality of services rendered should complete the survey, proving an adjectival rating for questions listed below and also providing comments wherever applicable. (The adjectival rating is defined on page 4) However, supplemental information from others in your organization is encouraged. If evaluating more than one contract for the same contractor, use a separate survey for each contract being evaluated.

Because this information is critical to the evaluation process, your time and effort in providing it is greatly appreciated. The survey should be completed as soon as possible but no later than Wednesday 9 March 2021 10:00 AM Central Standard Time (CST). Email the completed survey to Shannon Baker, shannon.a.baker2.civ@mail.mil.

Please address any questions to the Contract Specialist Shannon Baker at shannon.a.baker2.civ@mail.mil. Thank you again for your cooperation and expeditious response to this request.

PAST PERFORMANCE SURVEY

SECTION A: Contractor Information (to be completed by the contractor for whom past performance information is being collected, prior to forwarding to respondent). The contracts and subcontracts may include those entered into with Federal, State and local governments, and commercial businesses, which are of similar scope, magnitude, relevance, and complexity to the requirement which is described in the RFQ. In accordance with 48 CFR § 1552.215-75 – Past performance information please provided the following information for the contract/subcontract being reported on.

CONTRACTOR INFORMATION

1. Prospective Government Contractor

a) Company Name

b) Address

c) Point of Contract, Title

c) Phone Number

d) DUNS Number

e) CAGE Code

CONTRACT INFORMATION

2. Name of contracting activity

3. Contract Number

4. Contract Title

5. Contract Place of Performance

6. Contract Type

7. Type of Services Provided

8. Contract NAICS Code

9. Contract FSC Code

10. Contract Award Date

11. Contract Total Value

12. Period of Performance

13. List of subcontractors (if applicable)

14. Contracting Officer (Name, Phone, Email)

15. Customer (Name, Phone, Email)

16. Contracting Officer’s Representative (Name Phone Email)

Authorization is hereby granted to provide the information requested in this survey to Mission and Installation Contracting Command at Fort McCoy, WI.

(Signature)

SECTION B: Respondent Information (to be completed by respondent)

Organization

Name

Address

Phone Number

(Typed or Printed Name)

(Title)

Note: The identity of individual(s) providing past performance information is for past performance evaluation purposes only and shall not be disclosed. Respondent should complete survey and submit no later than Wednesday 9 March 2021 10:00 AM CST to: Shannon Baker, shannon.a.baker2.civ@mail.mil.

1. QUALITY OF SERVICE:

a) Ability to meet quality standards specified.

b) Ability to identify and correct noncompliance issues.

c) Timeliness/effectiveness of contract problem resolution without extensive customer guidance.

d) Quality of technical data/reports preparation effort.

e) Overall rating of contractor quality of service

Please provided comments to substantiate the assigned rating. At a minimum, provide comments to substantiate any rating that is checked Exceptional (E), Very Good (VG), Marginal (M), Unsatisfactory (U) or Not Applicable (N).

2. SCHEDULE/TIMELINESS OF PERFORMANCE:

a) Delivery of service was within required time period specified by contract requirements. (If liquidated damages were assessed or the schedule was not meet, please address below)

b) Rate the Contractor’s use of available resources to accomplish task identified in the contract.

c) Rate the contractor’s ability to respond in a timely manner to expanded requirements.

d) Overall rating of contractor conformance to schedule.

Please provided comments to substantiate the assigned rating. At a minimum, provide comments to substantiate any rating that is checked Exceptional (E), Very Good (VG), Marginal (M), Unsatisfactory (U) or Not Applicable (N).

3. CUSTOMER SATIFACTIONS:

a) To what extent were the customer (end users) satisfied with the service provided?

b) Contractor was reasonable and cooperative in dealing with your staff (including the ability to successfully resolve disagreements/disputes; responsiveness to administrative reports, businesslike and communication)

c) Rate the contractor’s responsiveness to customer complaint resolution.

d) Rate the working relationship between contactor management, your company and your designated representatives (to include inspection personnel).

d) Overall customer satisfaction.

Please provided comments to substantiate the assigned rating. At a minimum, provide comments to substantiate any rating that is checked Exceptional (E), Very Good (VG), Marginal (M), Unsatisfactory (U) or Not Applicable (N).

4. MANAGEMENT/PERSONNEL/LABOR:

a) Effectiveness of on-site management of subcontractors, suppliers, and /or labor force?

b) Ability to hire, apply, and retain a qualified workforce for the effort.

c) knowledge/expertise demonstrated by the contractor personnel.

d) Rate the contractor’s ability to submit reports and/or invoices. Are they complete and accurate

e) Ability to simultaneously manage multiple projects with multiple disciplines/requirements.

f) Rate the contractor's ability to submit required reports and/or invoices in a timely manner.

g) Effectiveness transition personnel and operation when taking over for incumbent contractor.

h) Effectiveness of overall management (including ability to effectively lead, manage and control the program).

Please provided comments to substantiate the assigned rating. At a minimum, provide comments to substantiate any rating that is checked Exceptional (E), Very Good (VG), Marginal (M), Unsatisfactory (U) or Not Applicable (N).

5. COST/FINANIAL MANAGEMENT:

a) Ability to meet the terms and conditions within contractually agreed prices(s).

b) Rate Contractor’s ability to proposed innovated alternative methods/processes that reduced cost, improved maintainability or other factors that benefited the customer.

c) Contractor’s timeliness and accuracy in submitting monthly invoices with appropriate back-up documentation, budget variance reports, compliance with established budgets and avoidance of significant and /or unexplained variances (under runs or overruns)

d) Is the Contractor’s accounting system adequate for management and tracing of costs? If no, Please explain in Remarks Section.

e) Contractor’s financial stability? (Has the contractor paid subcontractor and/or suppliers on time and the agreed upon amount.) If marginal or unsatisfactory please explain below.

Please provided comments to substantiate the assigned rating. At a minimum, provide comments to substantiate any rating that is checked Exceptional (E), Very Good (VG), Marginal (M), Unsatisfactory (U) or Not Applicable (N).

6. SAFETY/SECURITY:

a) To what extent was the contractor able to maintain an environmental of safety, adhere to safety requirements, and responds to safety issues?

b) Contractor complied with all security requirements for the project and personnel security requirements.

Please provided comments to substantiate the assigned rating. At a minimum, provide comments to substantiate any rating that is checked Exceptional (E), Very Good (VG), Marginal (M), Unsatisfactory (U) or Not Applicable (N).

7. GENERAL:

a) Ability to successfully respond to urgent contractual issues.

b) Compliance with contractual terms/provisions. (Explain if Marginal or Unsatisfactory please explain specific issues below)

c) In summary provide and overall rating for the work performed by this contractor. (based on responses in preceding areas)

Please provided comments to substantiate the assigned rating. At a minimum, provide comments to substantiate any rating that is checked Exceptional (E), Very Good (VG), Marginal (M), Unsatisfactory (U) or Not Applicable (N).

YES / NO QUESTIONS:

Has this contract been partially or completely terminated for default or convenience? Indicate below reason for termination and if show cause or cure notices were issued, or any default action were taken.

Does this contract have a pending partial or complete termination due to default or convenience? Indicate below reason for termination and if show cause or cure notices were issued, or any default action were taken.

Would you hire or work with this contractor again? If no, please explain below.

Would think twice about awarding another contract to this contractor, but would do so if no better alternative existed.

Please provided explanations for the question answered above.

BRIEF NARRATIVE

Please provide a brief narrative addressing specific strengths, weaknesses deficiencies, or other comments that may assist our office in evaluating the contractors past performance. (Please attach addition pages if necessary)

Solicitation Name: MI043 Multi-SiteGrounds Solicitation No.: W911SA-21-Q-3032 image1.emf