Attachment_1--Statement_of_Work_v2_04Sept19.pdf

STATEMENT OF WORK (SOW)

WORK CLOTHES AND SHOP RAGS

RENTALS AND LAUNDERING SERVICES

JOINT BASE LEWIS-McCHORD (JBLM), WA

Part 1

General Information

1.0. GENERAL: This is a non-personal services contract to provide Work Clothes and Shop Rags Rentals and Laundering Services at JBLM Facilities. The Government shall not exercise any supervision or control over the contract service providers performing the services herein. Such contract service providers shall be accountable solely to the Contractor who, in turn is responsible to the Government.

1.1. Description of Services: The Contractor shall provide all personnel, equipment, supplies, facilities, transportation, tools, materials, supervision, transportation and non-personal services necessary to perform the rental of work clothing and laundering of shop rags. Contract requirements shall be performed as defined in this Statement of Work (SOW), Part 5 except for those items specified as government furnished items and support, if any. The Contractor shall perform to the standards in this contract on a weekly basis.

1.2 Background: JBLM is required to provide all employees with outer protective garments in accordance with OSHA regulation 1910.132(a). The IMD provides protective equipment, including personal protective equipment for eyes, face, head, and extremities, protective clothing, respiratory devices, and protective shields and barriers. The items used must be maintained in a sanitary and reliable condition wherever it is necessary because of hazards of processes or environment, chemical hazards, radiological hazards, or mechanical irritants encountered in a manner capable of causing injury or impairment in the function of any part of the body through absorption, inhalation or physical contact.

1.3 Objectives: Provide clean serviceable protective outer garments for a maintenance mechanic and supply warehouse technician oriented workforce. Ensure workforce has additional layer of protective clothing when performing there tasks.

1.4 Scope: Services shall include proper size of work clothes for each employee. Application of emblems-contractor to have emblems sewn on uniforms at time of delivery to employees; to include periodic sewing of additional emblems onto uniforms as needed; laundering of work clothes and shop rags; repairs or replacement of clothing items, as required; and weekly pickup and delivery service.

1.5 Period of Performance:

Base Ordering Period 25 September 2019 to 24 September 2020 Ordering Period 1 25 September 2020 to 24 September 2021 Ordering Period 2 25 September 2021 to 24 September 2022 Ordering Period 3 25 September 2022 to 24 September 2023 Ordering Period 4 25 September 2023 to 24 September 2024

1.6 General Information

1.6.1 Federal Observed Holidays:

NOTE: Contractor is not required to provide services on Federal holidays.

New Year’s Day Labor Day Martin Luther King Jr.’s Birthday Columbus Day President’s Day Veteran’s Day Memorial Day Thanksgiving Day Independence Day Christmas Day

1.6.2 Hours of Operation: The Contractor shall responsible for conducting business, between the hours of 7:00 a.m. to 2:00p.m Monday through Friday except Federal holidays or when the Government facility is required to close due to local or national emergencies, administrative closings, or similar Government directed facility closings. The Contractor shall maintain an adequate workforce for the uninterrupted performance of all tasks defined within this SOW when the Government facility is under normal operation hours for the above reasons.

1.6.3 Place of Performance: The deliveries performed under this agreement will be Building 9580;

Building M0001 Ammunition Supply Point, JBLM-Main, JBLM, WA 98433; and Building 319 Yakima Training Center, Yakima, WA 98901.

1.6.4. PICK-UP AND DELIVERY

1.6.4.1. Regular service shall be provided on weekly. Pick-up and delivery schedule shall be coordinated with the Contracting Officer’s Representative (COR). Contractor shall deliver cleaned items within seven

(7) calendar days from pick-up date. The Government reserves the right to change the day and time for pick-up and delivery. Pick-ups and deliveries that fall on a recognized federal holiday shall be performed prior to the holiday.

1.6.4.2. Delivery Delays. The Contractor shall immediately notify the COR when an equipment malfunction or other problem will cause a delay in pick-up or delivery. A Corrective Action Plan shall be submitted to the COR, on DA form 5497, the same day as the delivery delay occurred showing all corrective actions to be taken.

1.6.4.3. Accounting for Articles Picked Up and Delivered. Procedures and records used for receiving, marking and classifying items shall be conducted in a manner as to ensure proper processing and return of items to each originating employee. The contractor shall record the number of pieces picked up and delivered on a delivery ticket, and the receiver shall count quantities and sign the delivery ticket to verify receipt.

1.6.5 Quality Control Program (QCP)

1.6.5.1. The Contractor shall develop and maintain an effective QCP to ensure services are performed in accordance with (IAW) this SOW. The Contractor shall develop and implement procedures to identify, prevent, and ensure non-recurrence of deficiencies. The Contractor’s QCP is the means by which the Contractor assures that the work complies with the requirement of the contract. Contractor’s QCP shall be submitted to the Contracting Officer (KO) within 10 calendar days after contract award and changes shall be submitted to the KO and COR within 5 working days when changes are made thereafter. After acceptance of the QCP, the Contractor shall receive the KO’s acceptance in writing of any proposed change to the QCP.

1.6.5.2. This plan shall describe the method (s) for identifying and preventing defects in the quality of service performed before the level of performance becomes unacceptable. This QCP shall include the following:

1.6.5.3. An inspection system covering all the services listed in Part 5.0 Specific Tasks. It shall specify the areas to be inspected on either a scheduled or unscheduled basis, how often inspections shall be accomplished and the title of the individual (s) who will perform the inspections. A copy of the Inspection Schedule shall be provided to the COR upon request.

1.6.5.4. The methods for identifying and preventing defects or deficiency in the quality of service performed before the level of performance becomes unacceptable.

1.6.5.5. All inspections conducted by the Contractor and necessary corrective action taken shall be documented and this documentation shall be made available to the KO and the authorized representative at any time prior to final payment under this contract.

1.6.6. QUALITY ASSURANCE PROGRAM: A copy of the QA Program is due within 5 calendar days from award date to the COR. The Plan shall describe the method(s) for identifying and preventing defects in the quality of service performed before the level of performance becomes unacceptable.

1.6.7 Type of Contract: The Government will award one (1) Firm Fixed-Price Blanket Purchase Agreement (BPA).

1.6.8 Special Qualifications: None

1.6.9 Post Award Conference/Periodic Progress Meetings: The Contractor agrees to attend any post award conference convened by the contracting activity in accordance with Federal Acquisition Regulation (FAR) Subpart 42.5. The KO and COR shall meet periodically with the contractor to review the contractor's performance. At these meetings, the KO will apprise the Contractor of how the Government views the contractor's performance and the contractor will apprise the Government of problems. All outstanding issues will be resolved at this time.

1.6.10 Contracting Officer’s Representative (COR): The COR monitors all technical aspects of the contract and assists in contract administration. The COR is authorized to perform the following functions:

Assure that the Contractor performs the technical requirements of the contract; perform inspections necessary in connection with contract performance; maintain written and oral communications with the Contractor concerning technical aspects of the contract; and issue written interpretations of technical requirements, including Government drawings, designs, and specifications. The COR will monitor Contractor's performance and notifies both the KO and Contractor of any deficiencies and provide site entry to Contractor personnel. A separate letter of designation issued to the COR states the responsibilities and limitations of the COR, especially with regard to changes in cost or price, estimates or changes in delivery dates. The COR is not authorized to change any of the terms and conditions of the resulting order.

1.6.11 Key Personnel: the Government considers the following personnel: Contract Manager. The Contractor shall provide a contract manager who is responsible for the performance of the work. The name of this person and an alternate, who shall act for the contractor when the manager is absent. This person will be designated in writing to the KO. The contract manager and alternate shall have full authority to act for the Contractor on all contract matters relating to daily operation of this agreement.

The contract manager or alternate shall be available between 7:00 a.m. to 2:30p.m., Monday through Friday except Federal holidays or when the Government facility is closed for administrative reasons.

1.6.12 Identification of Contractor Employees: All contract personnel attending meetings, answering Government telephones, and working in other situations where their Contractor status is not obvious to third parties are required to identify themselves as such to avoid creating an impression in the minds of members of the public that they are Government officials. It will be accomplished by wearing distinctive clothing bearing the name of the company, or by wearing appropriate badges, which contain the company name and employee name.

1.6.13 Contractor Personnel Conduct: Contractor personnel’s conduct shall not reflect discredit upon the Government. The Contractor shall ensure that personnel present a professional appearance. Contractor’s employees shall observe and comply with all local policies and procedures concerning fire, safety, environmental protection, sanitation, security, and possession of firearms or other lethal or illegal weapons or substance. The Contractor is responsible for ensuring that any contractor employees providing services under this contract conduct themselves and perform services in a professional, safe, and responsible manner. The Contractor shall remove from the job site any employee for reasons of misconduct or security. In accordance with Department of Defense (DOD) Directive 5500.7-R, “Joint Ethics Regulation”, Contractor employees must avoid being improperly influenced in the execution of their duties under the contract. Particular attention is to be paid to the acceptance of gifts/gratuities. The Contractor shall ensure employee conduct complies with 41 U.S. C 423 relative to the release of acquisition related information or actions or discussions which may prejudice future competitions. The Contractor shall ensure no contractor employees conduct political related activities or events at federal government facilities. Copies of pertinent installation rules and regulations are available to the contractor upon request.

1.6.14 Antiterrorism (AT) and Operations Security (OPSEC): Access and General Protection/Security Policy and Procedures: This standard language text is for contractor employees with an area of performance within an Army controlled installation, facility, or area. Contractor and all associated sub-contractors’ employees shall comply with applicable installation, facility, and area commander installation/facility access and local security policies and procedures (provided by government representative). The contractor shall also provide all information required for background checks to meet installation access requirements to be accomplished by installation Provost Marshall Office, Director of Emergency Services, or Security Office. Contractor workforce must comply with all personal identity verification requirements as directed by DOD, Headquarters Department of the Army (HQDA), and/or local policy. In addition to the changes otherwise authorized by the changes clause of this contract, should the Force Protection Condition (FPCON) at any individual facility or installation change, the Government may require changes in contractor security matters or processes.

1.6.15. Emergency Services: Emergency medical treatment and services for Contractor personnel shall be the Contractor’s responsibility.

1.6.16. Sanitary Standards: The contractor shall comply with all federal, state, and local health regulations and other regulations pertaining to services performed under this contract.

PART 2

DEFINITIONS, ACRONYMS, AND ABBREVIATIONS

2. DEFINITIONS AND ACRONYMS:

2.1 Definitions:

2.1.2 Contractor. A supplier or vendor awarded a contract to provide specific supplies or service to the government. The term used in this contract refers to the prime.

2.1.3 Contracting Officer (KO). A person with authority to enter into, administer, and or terminate contracts, and make related determinations and findings on behalf of the government. Note: The only individual who can legally bind the government.

2.1.4 Contracting Officer’s Representative (COR). An employee of the U.S. Government appointed by the contracting KO authority and limitations. This individual has authority to provide technical direction to the Contractor as long as that direction is within the scope of the contract, does not constitute a change, and has no funding implications. This individual does NOT have authority to change the terms and conditions of the contract.

2.1.5 Defective Service. Service output not meeting standards of performance associated with the SOW.

2.1.6 Deliverable. Anything that is physically delivered, including non-manufactured items such as meeting minutes or reports.

2.1. 7. Garments/Work Clothes/Clothing Items. Where these terms are used in this SOW, they are considered to be synonymous.

2.1.8. Key Personnel. Contractor personnel may be evaluated in a source selection process and may be required to be used in the performance of a contract by the Key Personnel listed in the SOW. When key personnel are used as an evaluation factor in best value procurement, an offer can be rejected if it does not have a firm commitment from the persons that are listed in the proposal.

2.1.9. Launder/Laundering/Laundered. This is a process, by which soiled fabric items are cleaned and treated, includes cleaning by mechanical action or by hand in water solutions with detergents and other additives.

2.1.10. Non-Personal Services. The personnel rendering the services are not subject, either by the contract it is terms or by the manner of its administration, to the supervision and control usually prevailing in relationships between the government and its employees. Non personal service contracts are authorized by the government in accordance with FAR 37.012 and do not require specific statutory authorization.

2.1.11 Placket. A placket refers both to a slit in clothing and to layers of fabric that may be used to conceal such a slit.

2.1.12 Quality Assurance. The government procedures to verify that services performed by the Contractor are conducted in according with acceptable standards.

2.1.13 Quality Assurance Surveillance Plan. An organized document written by the government specifying the surveillance methodology used for surveillance of contractor performance.

2.1.14 Quality Control. All necessary measures taken by the Contractor to assure that the quality of a product or service shall meet contract requirements.

2.1.15 Subcontractor. One that enters into a contract with a prime contractor. The Government is not privy to contracts with the subcontractor.

2.1.16 Wide Area Work Flow (WAWF): A secure web based system for electronic invoicing, receipt, and acceptance. WAWF allows government vendors to submit and track invoices and receipt/acceptance documents over the web and allows government personnel to process those invoices in a real-time, paperless environment.

2.1.17 Work Day. The number of hours per day the Contractor provides services in accordance with the contract.

2.1.18 Work Week. Monday through Friday, unless specified otherwise.

2.2 Acronyms:

AFARS Army Federal Acquisition Regulation Supplement AR Army Regulation CFR Code of Federal Regulations CONUS Continental United States (excludes Alaska and Hawaii) COR Contracting Officer Representative DA Department of the Army DFARS Defense Federal Acquisition Regulation Supplement DMDC Defense Manpower Data Center DOD Department of Defense FAR Federal Acquisition Regulation KO Contracting Officer OCI Organizational Conflict of Interest ODC Other Direct Costs PIPO Phase In/Phase Out POC Point of Contact PRS Performance Requirements Summary QA Quality Assurance QAP Quality Assurance Program QASP Quality Assurance Surveillance Plan QC Quality Control QCP Quality Control Program SOW Statement of Work TE Technical Exhibit WAWF Wide Area Work Flow

PART 3

GOVERNMENT FURNISHED ITEMS AND SUPPORT

3. GOVERNMENT FURNISHED ITEMS AND SUPPORT: NONE

PART 4

CONTRACTOR FURNISHED ITEMS

4. CONTRACTOR FURNISHED ITEMS AND RESPONSIBILITIES: The Contractor shall furnish all supplies, materials, equipment, facilities, transportation and services required to perform work under this contract that are not listed under Part 3 of this SOW.

PART 5

SPECIFIC TASKS

5. SPECIFIC TASKS:

5.1. Basic Services: The Contractor shall provide services for rental and laundering of work clothes and shop rags on a weekly basis.

5.1.1. Work Clothes. The contractor shall provide high quality, properly fitted work clothes which meet the following requirements, and as specified on individual Call Orders. All garments shall be wrinkle resistant.

5.1.2. Clothing Styles. Both men’s and women’s styles shall be provided for all garments; except for coveralls and smocks, the contractor may provide unisex styles with alterations as necessary to properly fit each employee, including female employees.

5.1.2.1. New or Like New: Only new or like new garments shall be accepted for any cause, whether for replacement, normal wear, damage, or new orders.

5.1.2.2. Consistent Stock. To ensure availability of style and color for maintaining departmental uniformity during the life of this contract, contractor shall provide evidence in the form of suppliers’ catalogs, price lists, or similar written material that items are currently available on an “as needed” basis.

All stock must be available in a full-size run for both men and women sizes. Note: Technical Exhibit 1 represents a final list of clothing requirements for employees, set configurations and quantities, which the Government anticipates ordering, and which the contractor shall be prepared to provide.

5.1.2.3. Colors. Contractor shall provide a sample of the available stock colors. The Government may determine to select different colors for items (e.g., maintenance technicians wear dark blue and painters wear white). Thread color shall match the shell fabric. The samples shall be provided with the proposals.

5.1.2.4. All stitching shall be even and uniform, and free of puckers, pleats, and runoffs. Stitching shall be no less than 12 stitches per inch, except for sleeves and closing seams, which shall be safety stitched.

5.1.2.5. Colors on garments must remain true and sharp. Undue deterioration of color shall require replacement of the garment.

5.1.3. Coveralls. The contractor shall provide two (2) types of coveralls as follows:

5.1.3.1. Cotton Coveralls (100%). Topstitched collar; cuffs with or without gripper closure; concealed gripper fronts; two (2) front pockets; two (2) patch hip pockets; two (2) breast pockets; rule pocket.

Zipper or button closures.

5.1.3.2. Flame Resistance. Cotton (100%) or treated cotton and synthetic blend “flame resistance” coveralls made with the following minimum specifications:

5.1.3.2.1. Fabric Weight. A minimum of Seven (7) oz. fabric weight shall be provided meeting the requirements of NFPA 70E, ASTM F2302-03, ASTM F1506 and OSHA 1910.269,

5.1.3.2.2. Topstitched collar with gripper closure, concealed gripper fronts, two (2) front pockets, two (2) patch hip pockets, two (2) breast pockets; and zipper-covered by a placket.

5.1.4. Pants. Pants shall be made of 100% Cotton or treated cotton and synthetic blend flame resistance, side pockets, back pockets, belt loops and be fade and shrink resistant.

5.1.5. Shirts. The following specifications shall apply:

5.1.5.1. Long sleeve and short-sleeve shirt styles shall be made of cotton material that is fade and shrink resistant.

5.1.5.2. Banded dress-shirt collar with button closure at collar.

5.1.5.3. Short sleeves shall have a clean finish with a 1” hem constructed after sleeve closing seam. The sleeve set and closing shall be sewn with an over edge safety stitch.

5.1.5.4. Buttons. There shall be 8-10 buttonholes set through the facing (button count depends on size of garment). Buttons color shall match the shell fabric.

5.1.5.5. Stitch down front facing.

5.1.5.6. Two (2) breast pockets with hook tape reinforcing the upper corners of each pocket to secure the pocket flap. In the left pocket, a bar-tacked pencil stall with a sewn pencil opening.

5.1.5.7. Button cuffs on long-sleeve shirts.

5.1.5.8. Triangular tacks at pocket stress points.

5.1.6. Smocks. Smocks shall be made of 100% cotton or treated cotton and synthetic blend of flame resistant cotton blend fabric with two (2) breast pockets.

5.1.6.1. Pencil stall on left breast pocket.

5.1.6.2. Two (2) lower pockets.

5.1.6.3. Five (5) concealed grippers.

5.1.6.4. Unlined collars.

5.1.6.5. The smock shall have side vent openings

5.1.6.6. The length is 43 ¾ inches with a back vent opening.

5.1.7. Coats. Eisenhower Jacket/Coat (a.k.a. Three Seasons or Bomber) shall have:

5.1.7.2. Outer shell fabric shall be either 100% cotton or synthetic and cotton blend;

5.1.7.3. Fixed inset lining of polyester or similar synthetic fabric;

5.1.7.4. Cuffed waist in elastic cuffing and matching elastic cuffs;

5.1.7.5. Minimum two (2) outside pockets, preferably with one (1) inside breast pocket, and sleeves set in.

5.1.7.6. Zipper shall be of sturdy construction, with placket or exposed and water repellent treatment.

5.1.8. Rags. Rags shall be 100% cotton, 18” by 18” and red or white in color.

5.2. Measuring and Fitting. The contractor shall make a representative available at each of the designated Government locations, within five (5) work days after receipt of a Call Order to present samples of all garment types and stock sizes in order to measure and fit personnel for the initial stock. For new Government employees and resizing existing employees, fitting may be performed at either the contractor’s or Government’s facility. If five (5) or more Government employees need new uniforms, the contractor shall provide fitting service at the designated Government location.

5.3. Emblems. The contractor shall provide and affix two (2) emblems for the following: employee name and U.S. flag on coveralls, lab coats, shirts, and coats. Logistic Readiness Center clothing color is dark blue, except for the Painting Department requiring white. Placement of emblems shall be approximately the same on all uniforms. The Government must approve of the emblems prior to the measuring and fitting of the uniforms.

5.3.1. Employee name emblem sewn on the front RIGHT breast above the pocket (top). See Technical Exhibit-3 (TE-3).

5.3.2. U.S. flag emblem shall be 2” x 3” and sewn on the right sleeve, shoulder area with the stars forward.

5.4. Initial delivery. The contractor shall deliver initial stock of clothing items to the Government within 21 calendar days after receipt of Call Order.

5.5. New and Replacement Clothing Delivery. Clothing items for new employees and replacement items for existing employees shall be delivered within 14 calendar days after receipt of Call Order.

5.6. Laundering.

5.6.1. Shop Rags/Towels. Shop rags and towels shall be laundered IAW industry standards in addition to local, state, and federal laws, regulations and policies for the soil type(s).

5.6.2. Finished articles shall be dry and free of visible soil, lint, and odors, spots and stains removed where practical to do so without damaging the fabric. The contractor shall re-clean unsatisfactorily laundered items at no additional cost to the Government. Item(s) will be returned to the contractor at the next scheduled pickup.

5.6.3. Foreign objects. Contractor shall deliver tools or any other foreign objects found in the laundry to the specified delivery point.

5.6.4. The quantity of rags to replenish on-hand inventory shall be equal to the quantity of rags laundered that same week.

5.7. Maintenance and Replacement. Items maintained by the contractor under this agreement shall meet the following conditions:

5.7.1. Resew all ripped seams.

5.7.2. Replace damaged snaps/buttons.

5.7.3. Repair or replace zippers.

5.7.4. Repair frayed cuffs and collars.

5.7.5. Trim and remove all loose threads.

5.7.6. Securely affix all emblems with no puckers.

5.7.7. Patch tears and worn spots with identical color and weight of fabric.

5.7.8. Colors maintained true to the original samples with minimal deterioration.

5.7.9. Any damaged or worn items beyond repair by the contractor, and to the satisfaction of the Government, shall be replaced with new or like-new garments. Replacement garments shall meet the approval of the COR and KO.

5.8. Contract Manpower Report (CMR). The contractor shall report ALL contractor labor hours (including subcontractor labor hours) required for performance of services provided under this contract for the U.S. Army via a secure data collection site. The contractor is required to completely fill in all required data fields using the following web address: http://www.ecmra.mil/.

Reporting inputs will be for the labor executed during the period of performance during each Government fiscal year (FY), which runs October 1 through September 30. While inputs may be reported any time during the FY, all data shall be reported no later than October 31 of each calendar year, beginning with 2019. Contractors may direct questions to the help desk at help desk at:

http://www.ecmra.mil.

5.9 PERFORMANCE REQUIREMENTS SUMMARY (PRS)

Required Service

SOW

Par

Performance Standard

Maximum Allowable

Degree of Deviation

Measuring and Fitting

5.2

Measure and fit employees with work clothing within 5 days after receipt of order.

1%

Delivery of Initial Stock of Clothing Items

5.4

Initial stock of clothing items meeting SOW requirements shall be delivered within 14 days after receipt of order.

1%

Delivery of Clothing Items to New Employees and Replacement of Existing Clothing Items as required.

5.5

Clothing items meeting PWS requirements shall be delivered within 7 days after receipt of order. 1%

Laundering 5.6 Clothing items and shop rags shall be dry and free of visible soil, lint and odors.

2%

Maintenance and Replacement of Work

Clothing

5.7

Clothing items shall be maintained in a satisfactory condition as described in the SOW.

1%

Accounting for Picked Up and Delivered Items

1.6.4.

All items shall be returned to storage location.

1%

PART 6

APPLICABLE PUBLICATIONS

6. APPLICABLE PUBLICATIONS (CURRENT EDITIONS): NONE

PART 7

ATTACHMENT/TECHNICAL EXHIBIT LISTING

Technical Exhibit – 1 Work Clothing Inventory Technical Exhibit – 2 Weekly Estimate Usage Technical Exhibit – 3 Flag and Name Emblem Placements for Uniforms

(End of Statement of Work)