PWS_museum_services_Draft_for_Sources_Sought_14JUN2016_PDF.pdf

PERFORMANCE WORK STATEMENT (PWS)

Museum Services MSCoE Museum (Engineer, Chemical, MP, FLW Museums)

Part 1 GENERAL INFORMATION

1. GENERAL: This is a non-personnel services contract to provide museum services. Government will not exercise any supervision or control over the contract service providers performing the services herein. Such contract service providers shall be accountable solely to Contractor who, in turn is responsible to Government.

1.1. Description of Services/Introduction: Contractor shall provide all personnel, equipment, supplies, facilities, transportation, tools, materials, supervision, and other items and non-personal services necessary to perform museum tours, instruction, non-artifact accountability, produce educational materials and museum maintenance and supply as defined in this PWS except for those items specified as government furnished property and services. Contractor shall perform to the standards in this contract.

1.2. Background: This service is to fulfill non-curatorial requirements for the Fort Leonard Wood, Engineer, Chemical and Military Police museums.

1.3. Objectives:

1.3.1. Provide enhanced museum education for Soldier training and the general public. Develop and/or print educational materials.

1.3.2. Support the four museums by coordinating and tracking work orders.

1.4. Scope: Museum services to provide educational materials and tours, asset management, and facility maintenance management.

1.5. Period of Performance (POP): The POP shall be for one (1) Base Year of 12 months and four (4) 12-month option years. The POP reads as follows:

Base Year: The Base Year shall begin no later than 30 Sept 2016

Option Year I

Option Year II

Option Year III

Option Year IV

1.6. General Information

1.6.1. Quality Control (QC): Contractor shall develop and maintain an effective quality control program (QCP) to ensure services are performed in accordance with (IAW) this PWS. Contractor shall develop and implement procedures to identify, prevent, and ensure non-recurrence of defective services. Contractor’s QCP is the means by which he assures himself that his work complies with the requirement of the contract.

Contractor’s QCP will be delivered within 30 days after contract award. After acceptance of the QCP Contractor shall receive the Contracting Officer’s (KO) acceptance in writing of any proposed change to his QC system. The plan shall include:

1.6.1.1. An inspection system covering all the support provided by Contractor. It shall specify the areas to be inspected on both a scheduled or unscheduled basis, how often inspections are accomplished, and the title of the individual(s) who shall perform the inspection.

1.6.1.2. The methods for identifying and preventing defects in the quality of support performed before the level of performance becomes unacceptable.

1.6.1.3. Provisions that those records are maintained by Contractor for all inspections conducted by Contractor and explain necessary corrective actions taken. This documentation shall be made available to the COR and KO during the term of this Contract.

1.6.1.4. Corrective Actions. At any time it is determined by the KO that the quality control system, personnel, instructions, controls, tests, or records are not providing results which conform to Contract requirements, action shall be taken by Contractor to correct the deficiency, e.g., replacement of personnel, additional quality control inspections.

1.6.2. Quality Assurance: Government will evaluate Contractor’s performance under this contract IAW the Quality Assurance Surveillance Plan (QASP). This plan is primarily focused on what Government must do to ensure that Contractor has performed IAW the performance standards. It defines surveillance methods, procedures and standards.

1.6.2.1. COR surveillance of tasks may occur at any time during the performance period of this Contract.

The COR will record all surveillance observations. When an observation indicates defective performance, the COR will notify Contractor electronically with an observation document. Contractor's Representative shall initial the observation documentation which does not necessarily constitute concurrence with the observation, only acknowledgment.

1.6.2.2. Final COR inspection and acceptance of all work performed, reports and other deliverables will be performed at the place of delivery designated by the COR.

1.6.3. Recognized Holidays: Government observes the following holidays:

New Year’s Day Labor Day

Martin Luther King Jr.’s Birthday Columbus Day

President’s Day Veteran’s Day

Memorial Day Thanksgiving Day

Independence Day Christmas Day

Federal Employee Holidays as authorized by the President of the United States

1.6.4. Hours of Operation: Contractor is responsible for conducting business, between the hours of 0800-1600 Monday thru Friday and 1000-1600 on Saturdays except recognized holidays or when Government facility is closed due to local or national emergencies, administrative closings, or similar Government directed facility closings. For other than firm fixed price contracts, Contractor will not be reimbursed when Government facility is closed for the above reasons. Contractor must at all times maintain an adequate workforce for the uninterrupted performance of all tasks defined within this PWS when Government facility is not closed for the above reasons. When hiring personnel, Contractor shall keep in mind that the stability and continuity of the workforce are essential.

1.6.5. Place of Performance: The work to be performed under this contract shall be performed at the main museum facility at building 1607 and The Fort Leonard Museum comprised of buildings 1310, 1314, 1315, 1316, 1317, 1318, 1319, 1320, 1321, 1322, 1323, 1324.

1.6.6. Type of Contract: Government will award a Firm Fixed Price contract.

1.6.6.1. A site visit shall be scheduled during the solicitation phase.

1.6.7. Required Security Clearance Requirements: NA

1.6.7.1. Physical Security: Contractor shall be responsible for safeguarding all government equipment, information and property provided for contractor use. At the close of each work period, government facilities, equipment, and materials shall be secured.

1.6.7.2. Key Control: Contractor shall establish and implement methods of making sure all keys/key cards issued to Contractor by Government are not lost or misplaced and are not used by unauthorized persons.

NOTE: All references to keys include key cards. No keys issued to Contractor by Government shall be duplicated. Contractor shall develop procedures covering key control that shall be included in the QCP.

Such procedures shall include turn-in of any issued keys by personnel who no longer require access to locked areas. Contractor shall immediately report any occurrences of lost or duplicate keys/key cards to the

KO.

1.6.7.3. In the event keys, other than master keys, are lost or duplicated, Contractor shall, upon direction of the KO, re-key or replace the affected lock or locks; however, Government, at its option, may replace the affected lock or locks or perform re-keying. When the replacement of locks or re-keying is performed by Government, the total cost of re-keying or the replacement of the lock or locks shall be deducted from the monthly payment due Contractor. In the event a master key is lost or duplicated, all locks and keys for that system shall be replaced by Government and the total cost deducted from the monthly payment due Contractor.

1.6.7.4. Contractor shall prohibit the use of Government issued keys/key cards by any persons other than Contractor’s employees. Contractor shall prohibit the opening of locked areas by Contractor employees to permit entrance of persons other than Contractor employees engaged in the performance of assigned work in those areas, or personnel authorized entrance by the KO.

1.6.7.5. Lock Combinations: NA

1.6.8. Special Qualifications: Contractor shall provide personnel to perform required services that meet the following qualifications: Proficiency in educational material development, research, editorial, museum exhibit technology development, digital camera operation, Photoshop Elements, facilities and asset management and providing public speaking tours. Contractor shall be physically able to access various bldgs. with stairs. Evidence of these requirements shall be provided to the COR at the kick off meeting.

1.6.8.1. Contractor shall be responsible for performing the services in the allotted time noted herein with personnel that have the requisite technical expertise, experience, and skills. Contractor shall also notify the KO of any real or potential deficiencies in personnel availability. This does not, however, relieve Contractor of any performance requirements in this PWS. All SMEs outlined in this PWS shall possess the critical skills and experience to ensure successful completion of this Contract.

1.6.9. Kick Off /Periodic Progress Meetings: Contractor agrees to attend any post award conference convened by the contracting activity or contract administration office in accordance with Federal Acquisition Regulation Subpart 42.5. The KO, COR, and other Government personnel, as appropriate, may meet periodically with Contractor to review Contractor's performance. At these meetings the KO will apprise Contractor of how Government views Contractor's performance and Contractor will apprise Government of problems, if any, being experienced. Appropriate action shall be taken to resolve outstanding issues. These meetings shall be at no additional cost to Government.

1.6.10. Contracting Officer Representative (COR): The COR will be identified by separate letter. The COR monitors all technical aspects of the contract and assists in contract administration. The COR is authorized to perform the following functions: assure that Contractor performs the technical requirements of the contract: perform inspections necessary in connection with contract performance: maintain written and oral communications with Contractor concerning technical aspects of the contract: issue written interpretations of technical requirements, including Government drawings, designs, specifications: monitor Contractor's performance and notifies both the KO and Contractor of any deficiencies; coordinate availability of government furnished property, and provide site entry of Contractor personnel. A letter of designation issued to the COR, a copy of which is sent to Contractor, states the responsibilities and limitations of the COR, especially with regard to changes in cost or price, estimates or changes in delivery dates. The COR is not authorized to change any of the terms and conditions of the resulting order.

1.6.11. Key Personnel: NA

1.6.11.1. Contractor shall provide a contract manager who shall be responsible for the performance of the work. The name of this person and an alternate who shall act for Contractor when the manager is absent shall be designated in writing to the KO. The contract manager or alternate shall have full authority to act for Contractor on all contract matters relating to daily operation of this contract. The contract manager or alternate shall be available between 0800-1600 Monday thru Friday except Federal holidays or when Government facility is closed.

1.6.12. Identification of Contractor Employees: All contract personnel attending meetings, answering Government telephones, and working in other situations where their contractor status is not obvious to third parties are required to identify themselves as such to avoid creating an impression in the minds of members of the public that they are Government officials. They must also ensure that all documents or reports produced by contractors are suitably marked as contractor products or that contractor participation is appropriately disclosed. Contractor shall provide nametags to Contractor employees identifying them as Contractors with name and Contractor organization, and picture as a minimum. These nametags shall be at no additional cost to Government. IAW DoDI 8500.2 Information Assurance (IA) Implementation, all Contractor employees shall display the word ‘Contractor’ in addition to the individual’s name and the company name in email signature blocks. Contracted employees shall ensure they obtain and maintain personal identification and vehicle registration IAW installation regulations.

1.6.13. Contractor Travel : NA

1.6.14. Data Rights: Government has unlimited rights to all documents and material produced under this contract. All documents and materials, to include the source codes of any software, produced under this contract shall be Government owned and are the property of Government with all rights and privileges of ownership/copyright belonging exclusively to Government. These documents and materials may not be used, sold or disposed by Contractor without written permission from the KO. Contractor will destroy by any method that will prevent disclosure of contents by reconstruction of the document. All materials supplied to Government will be the sole property of Government and may not be used for any other purpose. This right does not abrogate any other Government rights.

1.6.14.1. Intellectual Property Rights: Defense Federal Acquisition Regulation Supplement (DFARS) 252.227-7020, Rights in Special Works, is incorporated by reference and is applicable. For purposes of DFARS 252.227-7020, the term "works" shall also include all drafts, final drafts and final approved drafts, whatever reports or deliverables are contemplated completed under the tasks outlined in this PWS.

1.6.14.2. Organizational Conflict of Interest: NA

1.6.14.3. PHASE IN /PHASE OUT PERIOD: NA

PART 2 DEFINITIONS & ACRONYMS

2. DEFINITIONS AND ACRONYMS:

2.1. DEFINITIONS:

2.1.1. CONTRACTOR. A supplier or vendor awarded a contract to provide specific supplies or service to Government. The term used in this contract refers to the prime.

2.1.2. CONTRACTING OFFICER (KO). A person with authority to enter into, administer, and or terminate contracts, and make related determinations and findings on behalf of Government. Note: The only individual who can legally bind Government.

2.1.3. CONTRACTING OFFICER'S REPRESENTATIVE (COR). An employee of the U.S.

Government appointed by the contracting officer to administer the contract. Such appointment shall be in writing and shall state the scope of authority and limitations. This individual has authority to provide technical direction to Contractor as long as that direction is within the scope of the contract, does not constitute a change, and has no funding implications. This individual does NOT have authority to change the terms and conditions of the contract.

2.1.4. DEFECTIVE SERVICE. A service output that does not meet the standard of performance associated with the Performance Work Statement.

2.1.5. DELIVERABLE. Anything that can be physically delivered, but may include non-manufactured things such as meeting minutes or reports.

2.1.6. KEY PERSONNEL: NA

2.1.7. PHYSICAL SECURITY. Actions that prevent the loss or damage of Government property.

2.1.8. QUALITY ASSURANCE. Government procedures to verify that services being performed by Contractor are performed according to acceptable standards.

2.1.9. QUALITY ASSURANCE Surveillance Plan (QASP). An organized written document specifying the surveillance methodology to be used for surveillance of contractor performance.

2.1.10. QUALITY CONTRO (QC). All necessary measures taken by Contractor to assure that the quality of an end product or service shall meet contract requirements.

2.1.11. SUBCONTRACTOR. One that enters into a contract with a prime contractor. Government does not have privity of contract with the subcontractor.

2.1.12. WORK DAY. The number of hours per day Contractor provides services in accordance with the contract.

2.1.13. WORK WEEK. Monday through Friday, unless specified otherwise.

2.2. ACRONYMS:

AFARS Army Federal Acquisition Regulation Supplement AR Army Regulation AOR Area of Responsibility AT Anti-Terrorism ATCTS Army Training Certification Tracking System CAC Common Access Card CFR Code of Federal Regulations

CLIN Cost Contract Line Item Number CONUS Continental United States (excludes Alaska and Hawaii) COR Contracting Officer Representative DA Department of the Army DD250 Department of Defense Form 250 (Receiving Report) DD254 Department of Defense Contract Security Requirement List DFARS Defense Federal Acquisition Regulation Supplement DOD Department of Defense DODI Department of Defense Instruction FAR Federal Acquisition Regulation FLW Fort Leonard Wood FTR Federal Travel Regulation GFP Government Furnished Property HQDA Headquarters Department of the Army IAW In Accordance With IA Information Assurance IT Information Technology IPR In Progress Review iRAPT Invoicing Receipt, Acceptance and Property Transfer KO Contracting Officer LAN Local Area Network OCI Organizational Conflict of Interest OCONUS Outside Continental United States (includes Alaska and Hawaii) OPSEC Operations Security MICC Mission Installation Contracting Command MSCOE Maneuver Support Center of Excellence NEC Network Enterprise Center NLT No Later Than PIPO Phase In/Phase Out POP Period of Performance POC Point of Contact PRS Performance Requirements Summary PWS Performance Work Statement SME Subject Matter Expert QA Quality Assurance QAP Quality Assurance Program QASP Quality Assurance Surveillance Plan QC Quality Control QCP Quality Control Program TE Technical Exhibit TCO Telephone Control Officer

PART 3 GOVERNMENT FURNISHED PROPERTY, EQUIPMENT, AND SERVICES

3. GOVERNMENT FURNISHED PROPERTY:

3.1.1. Facilities: Government will provide the necessary workspace for Contractor staff to provide the support outlined in the PWS to include research materials, desk space, telephone, and other items necessary to maintain an office environment. There will be no GFP requiring network access.

3.2. Contractor shall operate and utilize all GFP in strict compliance with the GFP equipment technical manuals and manufacturer’s instructions that are available for Contractor use. All GFP shall be used only in the performance of these PWS requirements. Liability for GFP while in the control of Contractor shall be IAW FAR Clause 52.245-1.

3.3. Information: Government shall provide the Contractor an orientation of the Fort Leonard Wood museum buildings and relevant portions of Bldg 1607 NLT 14 days after contract award.

3.4. Materials (maintenance): Government will provide replacement light bulbs.

3.5. Materials (publications): Government will provide the following digital material at the kick off meeting.

No. Title / Description DATE

Visitor FAQ for reception desk 2016 Museum orientation script 2016 Tour transcripts for 3 FLW buildings 2016 Tour scripts for 3 FLW buildings 2016 Chemical Museum support item spreadsheet 2016 Engineer Museum support item spreadsheet 2016 MP Museum support item spreadsheet 2016 Chemical Museum library/archives spreadsheet 2016 Engineer Museum library/archives spreadsheet 2016 MP Museum library/archives spreadsheet 2016 Sample of previous FLW brochure Circa 2005 Fort Leonard Wood building map for opening/closing 2016 FLW Museum inspection standards 2016 Example of library inventory 2016

PART 4 CONTRACTOR FURNISHED ITEMS AND SERVICES

4. CONTRACTOR FURNISHED ITEMS AND RESPONSIBILITIES:

4.1. General: Contractor shall furnish all supplies, equipment, facilities and services required to perform work under this contract that are not listed under Section 3 of this PWS.

4.2. Secret Facility Clearance: NA

4.3. Materials: N/A

4.4. Equipment: N/A

4.5. IAW AR 25-2, only GFP will be used on installation networks, unless expressly approved by

NEC.

PART 5 SPECIFIC TASKS

5. Specific Tasks: Contractor shall provide the following:

5.1. Educational publication. Contractor shall develop and design a 8.5” X 5.5” eight-page full-color brochure on the history of Fort Leonard Wood, in a font and size determined by the museum staff. The text length will be between 1,000 and 1,600 words. The Flesch-Kincaid Grade Level score for the text will be between 6.0 and 9.0. This brochure shall include the following learning objectives: selection, construction, WW2 era, and 1946 closing of FLW (include photo of G.O. 11); reopening for the Korean War; the Vietnam Era; the all- volunteer Army and transition to gender integrated training; from training center to training center of excellence (Engineer School move to FLW, ITRO, Chemical and MP Schools move to FLW). The product shall be presented to Government within 180 days of contract award. Government will have 30 calendar days to identify needed changes. Contractor shall have 10 calendar days to make changes, and Government will have 5 calendar days to approve final product. The brochure design will become the property of Government and will be provided to Government in both PDF and editable Photoshop PSD files within 5 calendar days of Government’s approval of the brochure design.

5.2. Contractor will provide museum docent for all public museum hours, which comprises of 0800- 1600 every weekday and 1000-1600 on weekends. The contractor will open and close the Fort Leonard Wood buildings as specified below. The museum is closed on Federal Employee Holidays (see para. 1.6.3).

5.2.1. The primary duty station for the contractor will be the museum reception desk and lobby of Bldg 1607 when not executing tours or orientations. While at the reception desk, the docent will answer visitor questions, monitor lobby visitors and the closed circuit camera monitors, and will notify the government museum staff as needed. A list of visitor frequently-asked-questions will be provided by the Government at the kick-off meeting.

5.2.2. Contractor shall conduct orientations of the main museum facility. Orientations are presented in the museum lobby and are approximately five to ten minutes in duration. The museum currently averages 4-7 orientations per week. A script will be provided by the Government at the kick-off meeting

5.2.3. Contractor shall open and close ten Fort Leonard Wood public buildings (1310, 1314, 1315, 1317, 1318 (restrooms), 1319, 1320, 1321, 1322, 1324) on a daily basis. Buildings will be open no earlier than (NET) 0800 and NLT 0830 and closed NET 1530 and NLT 1600, Monday through Friday, and on Saturdays, open NET than 0930 and NLT 1000 and closed NET1530 and NLT 1600, except for federal holidays and notification of post closure and or early release or delayed reporting and in the event of inclement weather. The museum will be closed in the event of RED or BLACK winter road conditions.

5.2.4. Contractor will conduct FLW museum tours consisting of 5-10 minute scripts for each of six FLW public exhibit buildings. Contractor shall provide 4-7 FLW Museum tours per week using the building scripts described below.

5.2.4.1. Contractor shall develop a 5-10 minute tour script for each of the following buildings 1310, 1320 and 1322 within 30 days of beginning of contract period. The government will provide tour scripts for buildings 1317, 1319, and 1321. The following learning objectives shall be covered for the respective six buildings for tours.

5.2.4.1.1. Bldg 1310 WW2 Chapel: How the Army provided religious support to soldiers in training. How that support differed from WW2 to the modern era.

5.2.4.1.2. Bldg 1317: How the Army managed and housed prisoners of war during WW2.

5.2.4.1.3. Bldg 1319 Mess Hall: How the Army fed its soldiers while in training.

5.2.4.1.4. Bldg 1320 WW2 orderly room and supply room: How unit administrative operations were conducted during WW2. How unit supply operations were conducted during WW2.

5.2.4.1.5. Bldg 1321: Vietnam-era barracks: How soldiers lived and dressed during the Vietnam Era.

5.2.4.1.6. Bldg 1322 WW2-era barracks: How soldiers lived and dressed during WW2.

How this varied from the Vietnam period and present.

5.2.5. Contractor shall have 30 calendar days after contract award to rehearse and conduct tours.

5.3. Maintenance Support. The contractor will conduct inspections of the 12 buildings that comprise the FLW Museum and the Main Museum building (1607) to identify lighting and building deficiencies for correction.

5.3.1. Contractor shall replace inoperative light bulbs inside the 10 public buildings and the exterior of all 12 buildings that comprise the FLW Museum and exhibit galleries of the Main Museum building (1607). The bulbs include the following totals: 190 standard light bulbs, 600 PAR-36 lights and 230 florescent tube lights. The replacement rate is estimated to be approximately 23 bulbs per week, with no more than 5% (23 bulbs) out at any given time. Replacement light bulbs will be provided by Government.

5.3.2. Contractor shall identify building deficiencies for the Museum Complex’s 17 buildings for consideration for work or service orders. Deficiencies may be pointed out to Contractor by government employee of the museum complex, or observed by Contractor. Contractor shall notify the Engineer Museum Director of deficiencies in facilities NLT 2 business days after discovery. Once approved by the Engineer Museum Director, Contractor shall submit the work or service order to the DPW by calling 573/596-0333. Contractor shall maintain a tracking list of all open work and service orders. A hard copy of the tracking list will be provided to the government on the first business day of every week prior to 1200.

5.3.3. Contractor shall clean the exterior only of museum exhibit case glass consisting of approximately 39,000 s.f. of glass monthly. Glass is located on exhibit cases within building 1607 and nine buildings of the FLW Museum. All cleaning materials to be provided by contractor.

5.4. Inventories. Contractor shall conduct inventories of museum non-artifact support property and library/archives.

5.4.1. Contractor shall conduct annual inventory of museum support/reproduction items for the FLW, Engineer, Chemical and MP Museums totaling approximately 2,000 items. Inventory EXCEL spreadsheets will be provided by each museum to contractor at the kick-off meeting. Inventories may be cyclic in nature but contractor shall provide each respective museum director the completed inventory and list of discrepancies NLT one month prior to the end of the contract period. Inventory discrepancies must be reconciled by the end of the contract period. All support/reproduction items inventoried will be will be marked or tagged with unique identification number if not already so marked.

5.4.2. Contractor shall conduct annual archives/library inventories for of the Engineer, Chemical and Military Police Museum libraries totaling approximately 5,100 archival and 2,250 library items. Inventory EXCEL spreadsheets will be provided by each museum to contractor at the kick-off meeting. Inventories may be cyclic in nature but contractor shall provide to the respective museum director the completed inventory and list of discrepancies NLT one month prior to the end of the contract period. Inventory discrepancies must be reconciled by the end of the contract period. All library items inventoried will be will be marked or tagged with unique identification number if not already so marked. Unmarked archival items will be brought to the attention of government museum staff for correction.

5.5. General acceptance criteria and quality measures: Contractor shall submit deliverables as set forth below to each deliverable and other work products received from Contractor under this PWS.

5.5.1. Accuracy – All deliverables shall be accurate in presentation, technical content, and adherence to accepted elements of style.

5.5.2. Clarity – All deliverables shall be concise and clear at every level of distribution. Any and all diagrams shall be easy to understand and be relevant to the supporting narrative.

5.5.3. Consistency to Requirements – All deliverables and other work products must satisfy the requirements of this PWS.

5.5.4. File Editing – All text and diagrammatic files shall be editable by Government.

5.5.5. Format – Deliverables shall be submitted as set forth in the PWS.

5.5.6. Content – Deliverables shall provide sufficient information and detail to document thoroughly the topic being covered, be self-explanatory and able to stand on their own merit.

5.5.7. Timeliness – Deliverables shall be submitted on or before the due date specified in this PWS.

5.6. CONTRACTOR MANAGEMENT REPORTING (CMRA) Contractor shall report ALL contractor labor hours (including subcontractor labor hours) required for performance of services provided under this contract for the Office of the Assistant Secretary of the Army (Manpower & Reserve Affairs) via a secure data collection site. Contractor is required to completely fill in all required data fields using the following web address: http://www.ecmra.mil/, and then click on “Department of the Army CMRA” or the icon of the DoD organization that is receiving or benefitting from the contracted services. Reporting inputs will be for the labor executed during the POP for each Government fiscal year (FY), which runs October 1 through September 30. While inputs may be reported any time during the FY, all data shall be reported NLT October 31 of each calendar year. Contractors may direct questions to the help desk by clicking on “send an email” which is located under the Help Resources ribbon on the right side of the login page of the applicable Service/Component’s CMRA website.

PART 6 APPLICABLE PUBLICATIONS

6. APPLICABLE PUBLICATIONS (CURRENT EDITIONS)

No. Title DATE Mahaffey Museum Facility SOP 2015 Engineer Regimental Room SOP 2014 Chemical Regimental Room SOP 2014 Military Police Regimental Room SOP 2015 Museum Inclement Weather SOP 2016 Center of Military History Style Guide http://www.history.army.mil/html/about/CMH_Style_Guide_2011.pdf 2011, (accessed 2016)

6.1. Contractor must abide by all applicable regulations, publications, manuals, and local policies and procedures.

PART 7 ATTACHMENT/TECHNICAL EXHIBIT LISTING

7. Attachment/Technical Exhibit List:

7.1. Attachment 1/Technical Exhibit 1 – Performance Requirements Summary

7.2. Attachment 2/Technical Exhibit 2 – Deliverables Schedule

TECHNICAL EXHIBIT 1 PERFORMANCE REQUIREMENTS SUMMARY

Contractor service requirements are summarized into performance objectives that relate directly to mission essential items. The performance threshold briefly describes the minimum acceptable levels of service required for each requirement. These thresholds are critical to mission success.

Performance Objective

Standard

Performance Threshold Method of Surveillance

Educational publication IAW PWS 5.1 Submission of PDF and PSD files.

design approved by museum staff 100% Inspection

Museum Docent IAW PWS 5.2 Conduct 95% of all scheduled tours Random sampling via direct observation

Conduct visitor orientations at main museum facility, Bldg 1607

IAW PWS 5.2.3 As needed, approximately twice daily.

Random sampling via direct observations

Open and close ten Fort Leonard Wood public buildings

IAW PWS 5.2.4 All buildings opened within no more than a 10min deviation.

Periodic inspection via walk through

Conduct tours of nine Fort Leonard Wood exhibit buildings

IAW PWS 5.2.5 Conduct 95% of scheduled tours Random Sampling via direct observation.

Develop 5-10 minute scripts for three FLW exhibit buildings

IAW PWS 5.2.5.1 Approval by museum staff 100% Inspection in consultation with museum staff

Replace inoperative light bulbs IAW PWS 5.3.1 No more than 5% (23 bulbs) out at any one time

Periodic inspection via walk through

Identify and report facility deficiencies

IAW PWS 5.3.2 90% of deficiencies have work orders submitted – weekly task list submitted

Periodic inspection of buildings and task lists

Clean exterior of exhibit glass at main museum building and FLW exhibit buildings

IAW PWS 5.3.3 Clean all glass surfaces once every month

Periodic inspection via walk through

Conduct annual inventories of museum support property items

IAW PWS 5.4.1 within 10% of complete inventory annually

100% inspection upon submission

Conduct annual inventories of museum archive/library collections

IAW PWS 5.4.2 within 10% of complete inventory annually

100% inspection upon submission

TECHNICAL EXHIBIT 2 DELIVERABLES SCHEDULE

The COR is responsible for monitoring the delivery due dates and times and is authorized to recommend deliverable schedule changes to the KO. Said changes if any, may affect the term of the Contract. The KO is the only one authorized to make changes to the terms of this Contract.

Payment. Contractor shall submit a schedule of delivery and a proposed billing schedule with their proposal for technical evaluation. The billing schedule shall be based on deliverables found in Section 5. Contractor will not be paid more often than monthly.

DELIVERABLE DATE DUE OR

FREQUENCY

SECTION

EDITABLE PRINT-READY PSD AND

PRINTABLE PDF DIGITAL FILES FOR

FOUR PAGE BROCHURE ON THE

HISTORY OF FORT LEONARD WOOD

PRESENTED TO

GOVERNMENT WITHIN 180

DAYS OF CONTRACT

AWARD.

5.1

MAINTAIN A TRACKING LIST OF

FACILITY DISCREPANCIES

SUBMITTED WEEKLY 5.3.2

COMPLETE AND RECONCILE

ANNUAL INVENTORIES OF MUSEUM

SUPPORT/REPRODUCTION ITEMS

ANNUALLY 5.4.1

COMPLETE AND RECONCILE

ANNUAL ARCHIVES/LIBRARY

INVENTORIES.

ANNUALLY 5.4.2

Notes to the KO: Please include the following items into the final contract documents.

COR Contact Information: Lisa Lyon, lisa.s.lyon2.civ@mail.mil, 573-593-7043

Notification of Post Closure and or Early Release or Delayed Reporting:

During the POP, the US Army MSCoE Chief of Staff or the Installation Commander may close the Post or authorize an early release or delayed reporting for Government non-essential personnel. During these times, Contractor personnel will not be given access to Government's facilities on FLW, any on-site servers, on-site computers or other on-site Government systems. Announcements of Installation closures and/or early release or delayed reporting for Government non-essential personnel will be made in the following manner; during normal operational hours, notification will be given via email to Contractor’s designated Program Manager/Site Supervisor by the COR. At all other times, notification will be made through local radio and television channels. In the event of a closure of the installation and/or early release or delayed reporting for Government non-essential personnel, Government retains the option to require Contractor to reschedule the work within the POP of the PWS at no additional cost to Government.

Access and General Protection/ Security Policy and Procedures:

All Contractor and sub-contractor personnel performing tasks on this PWS shall comply with the local security policies and procedures of the installation where the work is being performed. Contractor shall provide all information required for background checks to meet installation access requirements.

Requesting Contractor shall submit request for installation pass to the COR or KO at https://vcc1.icmvcc.com/im3500/. In the event the automated system is not available at https://vcc1.icmvcc.com/im3500/ (e.g., server problems), the COR or KO will use this process to request a visitors card or pass: (For information on if a visitor card or pass is required and how to pre-register for a card or pass, please contact the Fort Leonard Wood Visitor Center at (573) 596-0590 or Fort Leonard

Wood Physical Security Office at (573) 596-0597 or email usarmy.leonardwood.usag.mbx.desvisctr@mail.mil at least 10 working days prior to arrival to allow for adequate responses and/or processing. All requests for cards or passes require a Fort Leonard Wood DoD sponsor. Approved card or pass requests must be picked up by the applicant at the Visitor Center (building

100) during operational hours, 0800-1600 M-F). Contractor personnel shall comply with all personal identity verification requirements as directed by DoD, HQDA and/or local policy. In addition to the changes otherwise authorized by the changes clause of the contract, should the Force Protection Condition (FPCON) at any facility or installation change, Government may require changes in Contractor security matters or processes.

OCONUS Travel: NA

Antiterrorism (AT) Level I Training:

Antiterrorism (AT) Level I Training. All Contractor and sub-contractor employees requiring access to Army installations, facilities and controlled access areas shall complete AT Level I awareness training.

Antiterrorism (AT) Level I Training will reside on the Joint Knowledge Online (JKO) website at the following URL:https://jkodirect.jten.mil. Users need to enroll in "Course #JS-US007-14" to receive credit for the training, within 10 calendar days of contract award; or for new employees within 10 working days of beginning performance on this contract. Contractor shall submit certificates of completion for all personnel to the COR within five (5) calendar days of completion of the training. For contracts that cross fiscal years, or for contracts with option years, all Contractor personnel shall complete annual AT Level 1 Awareness Training. For contracts less than 30 calendar days, training requirements will be completed prior to contract start date specified in contract.

In the event that the automated system is not available (e.g., server problems), Level I AT Awareness Training can be provided by a qualified instructor. However, if the training is not completed online, the Level I AT Awareness Instructor qualification must be coordinated with the Installation Antiterrorism Officer (ATO) (or Installation Security equivalent) and the resultant name(s) of approved instructors shall be provided to the KO or designee along with all associated cost or schedule impacts to the contract.

AT performance (Level I AT Awareness Training attendance and compliance) may be documented as a performance metric under this contract, and be part of past performance information in support of future source selections

AT Awareness Training for Contractor Personnel Traveling Overseas: NA iWatch Training. Within 10 calendar days of contract award and within 10 calendar days of new Contractor employees commencing work on this contract, all Contractor and sub-contractor employees shall review the FLW Directorate of Emergency Services (DES) web link for iWatch training located at http://www.wood.army.mil/LEC/iWatch/iWatch.htm. This locally developed training will inform employees of the types of behavior to watch for and how to report suspicious activity. Suspicious activity shall be reported to the COR or KO.

Information Assurance (IA) Awareness Training for Contractors Requiring Access to Information Systems.

All Contractor and sub-contractor personnel requiring network access to Government information systems shall successfully complete DoD Cyber Awareness Challenge training available at https://ia.signal.army.mil/ prior to accessing systems and annually thereafter. Training certificates shall be provided to the COR immediately upon completion. Contractor employees shall register in the Army Training Certification Tracking System (ATCTS) prior to commencement of work and shall sign the acceptable use policy IAW AR 25-2, Para. 3-3. The COR or KO will coordinate with the requiring activity Information Assurance Support Officer to input the DoD Cyber Awareness Challenge Training certificate and training information into the ATCTS and verify compliance.

IA training requirements and resources can be accessed at https://ia.signal.army.mil/. Baseline training as stipulated in DoD 8570-01-M shall be completed upon contract award. Contractor shall submit certificates of completion for each affected contractor employee to the COR within five (5) calendar days after completion of training for all affected employees.

The OPSEC (Operations Security) Plan and User Agreement:

The OPSEC Plan and User Agreement will be available for Contractors to review at the Contracting Office located in Building 606, FLW, MO, from the hours of 0730 to 1600. The COR will ensure Contractor is aware of the Installation’s OPSEC Plan and is in compliance with the Installation’s OPSEC Plan during contract performance.

OPSEC Training:

Pursuant to AR 530-1, all Contractor personnel must complete initial Level I OPSEC training within 30 calendar days beginning performance on this contract. For contracts that cross fiscal years, or for contracts with option years, all contractor personnel shall complete annual OPSEC awareness training. The MSCoE OPSEC Officer will provide training. Contact information for this Government employee will be provided at the kick-off meeting.

The MSCoE OPSEC Officer will provide a one hour training session conducted on FLW for Contractor personnel working on this installation. The COR will coordinate this training at the time of award.

Contractor shall provide a list of personnel trained to the COR within five (5) calendar days of completion of training.

Contractor shall reimburse Government for classroom OPSEC training. The established fee is $30, made payable to the US Treasury, per face-to-face training session conducted. Contractor personnel may all attend the same training session; however, in the event of new hires, additional session(s) shall be required. Contractor shall submit payment to the MSCoE G-8, Attention: Budget Officer, 14000 MSCOE Loop, Ste 335, Fort Leonard Wood, MO 65473.

Contractor personnel working at installations other than FLW shall coordinate with the COR and local OPSEC Offices to obtain training applicable to that installation.

Accompany Forces: NA

Performance or Delivery in a Foreign Country. NA DFARS Clause 242.225-7043, Antiterrorism/Force Protection for Defense Contractors Outside the US applies and shall be incorporated into the contract by the KO. Non-local national Contractor personnel performing or delivering in a foreign country shall comply with theater clearance requirements and combatant commander and subordinate task force commander policies and directives thereto. The COR shall provide contact information prior to travel in order to Contractor personnel to receive policy information.

Access to Classified Information: NA

Confidentiality Clause:

Contractor shall maintain confidentiality and not misuse sensitive information. For purposes of this Section, the term "sensitive information" generally refers to information under Government's authority or control that has a degree of confidentiality (as that term is defined in 44 U.S.C. Section 3532) such that its loss, misuse, unauthorized access, or modification could compromise that confidentiality and harm important interests, such as personal privacy, medical privacy, national security, law enforcement, proprietary commercial rights, or the conduct of agency programs. This includes information categorized by the US Army or other Government agencies as: Controlled Unclassified Information; For Official Use Only; Procurement Sensitive; and any other identifier used by Government agencies to categorize information as sensitive but unclassified.

Contractor shall obtain written consent from the KO or COR prior to disclosure of sensitive information.

Contractor shall obtain written consent from the KO or COR prior to passing sensitive information to sub-contractors.

Contractor shall have each Contractor employee gaining access to Government information execute a nondisclosure agreement (if applicable) as a condition of access to such sensitive information.

Contractor shall promptly notify the KO and COR of the misuse or unauthorized disclosure of sensitive information.

Contractor shall be liable for any misuse or loss of information to Government for any damages or injuries Government incurs or suffers notwithstanding the minimum insurance. Contractor shall also be responsible to any third parties damaged or injured as a result of Contractor’s negligence or inappropriate use or disclosure of sensitive information.

Contractor access to the FLW Local Area Network (LAN).

Contractor personnel shall obtain Common Access Cards (CAC), be registered in the Army Training Certification Tracking System (ATCTS) by a Government representative, and complete Information Assurance (IA)Training before being permitted to access the FLW LAN. For contracts crossing fiscal years, or those awarded with option periods, IA training shall be accomplished annually for all Contractor personnel. Access to the LAN is required in order to review key instruction materials necessary for performance of work. Contractor personnel shall not connect personal devices or Contractor / commercially provided equipment to the FLW network without first receiving written permission from the FLW Network Enterprise Center (NEC). Devices, such as desktop or laptop computers which are Contractor furnished, must be loaded with operating system and application software to standards defined by the FLW NEC prior to connection. The NEC must install and configure such devices prior to being operated on the network. All devices connected to the network will be managed under strict Information Assurance standards as prescribed by Army Regulation (AR) 25-2. The NEC retains sole administrator authority over devices connected to the network. Access to network resources are granted on a least-needed basis, therefore only minimal services will be provided to Contractor personnel unless explicitly granted through this PWS. Common services include physical connectivity, user-id and use of shared services related to work (printers, shared files, and public folders). Limited Internet access may be provided based on specific tasks identified in this PWS which indicates communication with Internet based hosts is a requirement to successfully execute the Contract. Contractor is subject to all access policies, particularly the Acceptable Use Agreement and AR 25-2. Contractor shall not load any software or make any changes to computer configurations. All requests for changes or problem reports must be submitted to the NEC through the work order process. Department of Defense (DoD) computer systems, including Contractor furnished devices connected to the FLW LAN, may be monitored for all lawful purposes.

Contractor’s use of the DoD computer systems, authorized or unauthorized, constitutes consent to monitoring.

Contractor Access and Use of FLW Telephones and Telephone Services.

Telephones and telephone basic service, including local and long distance, shall only be used for official Government purposes. Contractor is subject to AR 25-2 which established policies on telephone and Automated Information System use. Contractor shall not move, unplug or alter any telephone or voice device. Unique devices, such as speaker phones, cordless or conference phones, shall be requested through a Government Telephone Control Officer (TCO) work order at the expense of Contractor. All requests for changes or problem reports must be submitted to the NEC through the unit TCO who will be identified at the kick-off meeting. DoD telephones may be monitored for all lawful purposes. Contractor’s use of the DoD telephones, authorized or unauthorized, constitutes consent to monitoring.

Contractor Verification System (CVS).

Contractor User Guide and other information see http://www.cnic.navy.mil/CNIC_HQ_Site/WhatWeDo/AdministrativeServices/CommonAccessCardProgra m/ContractorVerificationSystemCVS/index.htm.

Contractor must obtain a CAC for those Contractor employees whose functions require access to systems or facilities controlled by the CAC.

Contractor Representative shall notify Government CVS Trusted Agent (TA) (the TA is the COR) of new employee CAC requirements. Company Representative shall provide all personnel data required to process CVS application with the TA, including security investigation requirements.

Contractor employee(s) shall obtain their CAC at defense enrollment eligibility reporting system (DEERS) / real-time automated personnel identification system (RAPIDS) terminals when application is approved.

Contractor employee(s) shall inform Corporate Facility Security Officer (FSO)/Security Manager of approval/denial of CAC application, and shall return CAC to Corporate FSO upon departure or dismissal. Contractor shall be responsible for implementation and follow-up of this requirement.

Failure, inability or delay in obtaining the CAC does not relieve Contractor from performing under the terms of this Contract.

Contractor shall ensure all CACs issues to Contractor personnel are returned to the COR upon termination or completion of this Contract.

Army Electronic Invoicing Instructions:

Contractor shall submit payment request(s) using the following method(s) as mutually agreed to by Contractor, the KO, the contract administration office and the payment office.

Invoicing, Receipt, Acceptance and Property Transfer (iRAPT) (formerly Wide Area Workflow (WAWF)) is the preferred method to electronically process vendor request(s) for payment. This application allows DoD vendors to submit and track invoices and receipt/acceptance documents electronically. Contractors electing to use iRAPT shall register to use iRAPT at https://wawf.eb.mil and ensure an electronic business point of contact (POC) is designated in the Central Contractor Registration site at http://www.ccr.gov within ten (10) calendar days after award..

Questions concerning payments should be directed to the Defense Finance and Accounting Service (DFAS) Indianapolis, 1-888-332-7366. Please have your purchase order/contract number ready when calling about payments.

You can easily access payment and receipt information using the DFAS web site at http://www.dfas.mil/ecommerce/wawf/info.html. Your purchase order/contract number or invoice number will be required to inquire about the status of your payment. The following codes and information will be required to assure successful flow of documents.

Invoice and Receiving Report (COMBO)