B08_CCTV - Solicitation PWS.pdf

PERFORMANCE WORK STATEMENT (PWS)

DIRECTORATE OF EMERGENCY SERVICES

SECURITY AND ACCESS CONTROL DIVISION

7337 OSAN STREET, BLDG. 2757 MOD 1

FORT CARSON, CO 80913

Installation Access Control Point (IACP) Video Surveillance System (VSS) improvement

24 February 2025

PART 1

GENERAL INFORMATION

1. GENERAL: This is a non-personal service contract under which the personnel rendering the services are not subject, either by the contract’s terms or by the manner of its administration, to the supervision and control usually prevailing in relationships between the Government and its employees. The United States (U.S.) Government shall not exercise supervision or control over the Contractor’s employees performing the tasks herein. Such contract employees shall be accountable solely to the Contractor who, in turn shall be responsible to the U.S. Government.

1.1 Description of Services/Introduction: The contractor shall provide all personnel, equipment, supplies, facilities, transportation, tools, materials, supervision, and other items and non-personal services necessary to perform Fort Caron Installation Access Control Point (IACP) Video Surveillance System (VSS) replacement and modernization as defined in this PWS except for those items specified as government furnished property (GFP) and government furnished services (GFS). The contractor shall perform to the standards in this contract.

1.2 Background: Fort Carson has eight IACP VSS that has reached it’s lifecycle replacement window. The VSS at the IACPs is requiring replacement and modernization to meet current needs and security requirements for the Installation.

1.3 Objectives: Provide a fully functional VSS at all Fort Carson’s IACPs that is networkable and provide secure remote monitoring in accordance with Trade agreement Act (TAA), National Defense Authorization Act (NDAA), Federal Information Security Modernization Act (FISMA), Department of Defense, and Army policies

1.4 Scope: Contractor shall provide non-personal services remove and replace the IACP VSS to include removal of existing VSS equipment identify by VSS POC. The contractor shall acquire, mount or install, and complete network and software configuration for the operation of cameras, servers, workstations, switches, and other integrated media devises as required. All equipment must comply with Trade agreement Act (TAA), National Defense Authorization Act (NDAA), and Federal Information Security Modernization Act (FISMA) policies. The contractor shall accomplish a fully operable VSS that is approved by the RNEC and will be networked through the Fort Carson NIPR backbone with remote viewing accounts.

1.6 General Information:

1.6.1 Quality Control Plan (QCP): The Contractor shall develop, implement, and maintain a QCP and program to ensure all work described in this contract is performed at or above the standard defined in the Performance Requirements Summary (PRS). The QCP is developed by the contractor for its internal use to ensure that it performs and delivers high-quality service. The contractor’s QCP is the means by which the contractor ensures all work complies with the requirements of the contract. The QCP identifies and corrects potential and actual problem areas throughout the entire scope of the contract.

1.6.1.1 The contractor shall develop and implement procedures to identify, prevent, and ensure non-recurrence of defective services. The QCP shall be submitted within thirty (30) days of contract award. After acceptance of the QCP, the contractor shall receive the contracting officer’s (KO) acceptance in writing of proposed changes to the

QC procedures. The contractor shall submit QCP changes within five (5) days to the KO and Contracting Officer’s Representative (COR) for review and approval prior to implementation.

1.6.1.2 The Quality Control Plan shall address as a minimum:

1.6.1.2.1 Inspection Program. Included shall be a quality control inspection program covering all general and specific tasks included in the contract scope of work. It shall specify tasks or areas to be inspected on a scheduled or unscheduled basis, the manner in which inspections are to be conducted, the titles of the individuals who will perform the inspections, and the percentage of the work that will be inspected on a recurring basis. In developing this inspection program, the Contractor shall identify the key activities and associated characteristics in each process that have a significant influence on specific services and provide for methods for evaluation of the selected characteristics.

1.6.1.2.2 Deficiency Identification. The QCP shall include a method of identifying deficiencies in the quality of services performed before the level of performance becomes unacceptable as defined in the PRS. This shall contain processes for corrective action without dependence upon Government direction.

1.6.1.2.3 Deficiency Correction. The program shall contain process control and process performance measurement procedures that shall include how the Contractor shall implement preventive corrective actions. The Contractor shall demonstrate that it has designed quality into the delivery of services thereby mitigating the risk(s) associated with delivery of deficient or nonconforming services.

1.6.1.2.4 Documentation and Enforcement. The QCP shall include a method of documenting and enforcing quality control operations of both prime contractor and subcontractor work; including inspection and testing.

1.6.1.2.5 Trend Analysis. The QCP shall include a method of performing trend analysis and assessments through the use of metrics.

1.6.1.2.6 Surveillance Methods. The QCP shall contain specific surveillance techniques for all contract services.

The surveillance methods shall be comprehensive and adaptable to the reporting system of the plan.

1.6.2 Quality Assurance (QA): The government shall evaluate the contractor’s performance under this contract in accordance with (IAW) the Quality Assurance Surveillance Plan. This plan is primarily focused on what the Government must do to ensure that the contractor has performed IAW the performance standards and contract quality requirements are met. Contract quality requirements” means the technical requirements in the contract relating to the quality of the product or service and those contract clauses prescribing inspection, and other quality controls incumbent on the contractor, to ensure the product or service conforms to the contractual requirements. It defines how the performance standards will be applied, the frequency of surveillance, the performance threshold, and deductions, if applicable.

1.6.3 Recognized Holidays: The contractor shall not perform services during the following holidays.

New Year’s Day Labor Day Martin Luther King Jr.’s Birthday Columbus Day President’s Day Veteran’s Day Memorial Day Thanksgiving Day Independence Day Christmas Day Juneteenth

1.6.4 Hours of Operation: The contractor is responsible for conducting business between the hours of 0730-1600 Monday through Friday, except Federal holidays or when the Government facility is closed due to local or national emergencies, administrative closings, or similar Government directed facility closings. For other than firm fixed price contracts, the contractor will not be reimbursed when the government facility is closed for the above reasons.

The Contractor must, at all times, maintain an adequate workforce for the uninterrupted performance of all tasks defined within this PWS when the Government facility is not closed for the above reasons.

1.6.5 Place of Performance: The work to be performed under this contract will be performed at Fort Carson IACPs, building numbers 102, 150, 850, 6009, 6012, 7600, 9500, 9209, 9700 and RNEC building 1550.

1.6.6 Type of Contract: This is a Firm Fixed type contract.

1.6.7 Access and General Protection Policy and Procedures: Contractor and all associated subcontractor employees shall provide all information required for background checks to meet installation access requirements to be accomplished by the installation Provost Marshal Office, Director of Emergency Services, or Security Office.

Contractor workforce must comply with all personal identity verification requirements (CFR clause 52.204-9, Personal Identity Verification of Contract Personnel) as directed by DoD, HQDA and/or local policy. In addition to the changes otherwise authorized by the changes clause of this contract, should the Force Protection Condition (FPCON) at any individual facility or installation change, the Government may require changes in contractor security matters or processes.

1.6.7.1 FPCON: In addition to the changes otherwise authorized by the changes of clause of contract, should the US Government Force Protection Condition (FPCON) at any individual installation change, the Government may require changes in contractor security matters or process in accordance with DoDI 2000.16. During FPCONs Charlie and Delta, only contract services that have been deemed “mission essential” by the Government will continue. Contract services will resume when the FPCON is reduced to Bravo or lower.

1.6.7.1.1 HPCON: The contractor shall be responsible for adhering to the installation’s Health Protection Condition (HPCON) guidance regarding the COVID-19 precautionary measures.

1.6.7.2 Physical Security: The contractor shall be responsible for safeguarding all government equipment, information, and property provided for contractor use. At the close of each work period, government facilities, equipment, and materials shall be secured IAW Army Regulation (AR) 190-13, “The Army Physical Security Program.

1.6.7.3 Escorts: Reserved

1.6.7.4 Personnel Security Clearance Requirements: Reserved

1.6.7.4.1 Controlled Unclassified Information (CUI). Include DFARS clause 252.204-7012, which requires the contractor to comply with NIST 800-171. Also include DFARS provision252.204-2019 into solicitations. Acquisition officials should follow procedures outlined in DFARS 204.73 and verify vendors have an adequate NIST SP 800-171 summary assessment score within the Supplier Performance Risk System (within PIEE).

If the score doesn’t show a medium- or high-level assessment with a score of 110 or better (as described in the “NIST SP 800-171 DoD Assessment Methodology”), include clause252.204-7020 and obtain the vendor’s “system security plan” and “plan of action” for NISTSP 800-171 verification and assurance by Army security officials.

1.6.7.5 Background Checks The Contractor shall ensure contractor employees and subcontractor employees performing services under this contract have passed a security check conducted by the State Police Department of their U.S. residence. Security checks that have been completed as part of a personnel security clearance background investigation, or a previous background check that was a condition of employment, meet this requirement.

Documentation of these checks will be made available to the KO or COR upon request. The Government retains the right to exclude any employee from performance of duties under this contract if a background security check reveals an employee is a security risk. The exclusion of an employee for security reasons will not relieve the Contractor from performance of services required under this contract. If the Government determines additional background checks are required, at a minimum, and upon request from the Government, the Contractor shall provide to the KO or COR, the following information on any contractor or subcontractor employee performing services under this contract:

• Full birth name

• Married name (if applicable)

• SSN or local equivalent (ID card number)

• Date of birth

• Place of birth (city, country)

1.6.7.5.1 Background Check Notification Requirements: If a background check on any employee or subcontractor employee performing services under this contract, whether the check was conducted as a condition of employment or as part of the contract with the Government, reveals any information from any source (including host country law enforcement) of criminal activity by Contractor employees, subcontractors, or subcontractor employees, the Contractor shall immediately notify the KO and COR of that information. The Contractor shall make notification of:

(1) Traffic violations, other than parking, will be reported to the KO or COR only if the contract is for drivers for the Government;

(2) Any suspicious activity by Contractor employees, subcontractors, or subcontractor employees the Contractor believes may pose a risk to U.S. or host nation national security or imminent risk of deadly bodily harm to any person; and

(3) Any actions taken against Contractor employees, subcontractors, or subcontractor employees pursuant to this requirement.

1.6.7.5.2 Remedies. In addition to other remedies available to the Government, the Contractor’s failure to comply with the requirements of this paragraph my result in requiring the Contractor to remove a Contractor employee or employees from the performance of the contract.

1.6.7.5.3 Subcontracts. The Contractor shall include the substance of this paragraph and the preceding paragraph in all subcontracts.

1.6.7.6 Uncleared Contractor Common Access Card (CAC) Credentialing and Access Procedures

1.6.7.6.1 Contractor Common Access Card (CAC) Eligible Requirements: Before CAC issuance, the Contractor employee requires, at a minimum, a favorably adjudicated National Agency Check with Inquiries (NACI) or an equivalent or higher investigation in accordance with Army Directive 2014-05. The Contractor employee will be issued a CAC only if duties involve one of the following: (1) Both physical access to a DOD facility and access, via logon, to DOD networks on-site or remotely; (2) Remote access, via logon, to a DOD network using DOD-approved remote access procedures; or (3) Physical access to multiple DOD facilities or multiple non-DOD federally controlled facilities on behalf of the DOD on a recurring basis for a period of 6 months or more. At the discretion of the sponsoring activity, an initial CAC may be issued based on a favorable review of the FBI fingerprint check and a successfully scheduled NACI at the Office of Personnel Management. Contractor personnel shall return CAC to appropriate U.S. Government authorities within five (5) days of the end of their contractual duties.

1.6.7.6.1.1 Federal Installation/Facility Access: Contractor and all associated sub-contractor employees shall comply with applicable installation, facility and area commander installation/facility access and local security policies and procedures (provided by government representative). The employee performing services under this contract shall also provide all information required for background checks to meet installation access requirements to be accomplished by installation Provost Marshal Office, Director of Emergency Services, Security Office or the host nation equivalent.

1.6.7.6.2. Contractor Non CAC Eligible Requirements for DOD Facility and Installation Access: Contractor and all associated sub-contractors employees shall comply with adjudication standards and procedures using the National Crime Information Center Interstate Identification Index (NCIC-III) and Terrorist Screening Database (TSDB) (Army Directive 2014-05/AR 190-13), applicable installation, facility and area commander installation/facility access and local security policies and procedures (provided by government representative), or, at OCONUS locations, in accordance with status of forces agreements and other theater regulations.

1.6.7.7 Access to Government Information Systems: All Contractor employees and subcontractor employees performing services under this contract who have access to a government information system must be registered in the ATCTS (Army Training Certification Tracking System) at commencement of services and must successfully completed the DoD Information Assurance Awareness training prior to access to the information system and then annually thereafter.

1.6.7.8 Key Control: Reserved

1.6.7.9 Lock Combinations: Reserved

1.6.8 Post Award Conference/Contract Periodic Progress Meetings: The Contractor shall attend the post award conference convened by the contracting activity or contract administration office IAW Federal Acquisition Regulation (FAR) Subpart 42.5. The KO, COR, with other Government personnel, as appropriate, may meet periodically with the Contractor to review the Contractor's performance. At these meetings the KO will apprise the contractor of how the government views the Contractor's performance and the Contractor will apprise the Government of problems, if any, being experienced. Appropriate action shall be taken to resolve outstanding issues.

These meetings shall be at no additional cost to the government.

1.6.9 Contracting Officer Representative (COR): The COR will be identified by separate letter. The COR monitors all technical aspects of the contract and assists in contract administration. The COR is authorized to perform the following functions: ensure the Contractor performs the technical requirements of the contract; perform inspections necessary in connection with contract performance; maintain written and oral communications with the Contractor concerning technical aspects of the contract; issue written interpretations of technical requirements, including Government drawings, designs, specifications; monitor Contractor's performance and notifies both the KO and Contractor of any deficiencies; coordinate availability of government furnished property; and provide site entry of Contractor personnel. A letter of designation issued to the COR, a copy of which is sent to the Contractor, states the responsibilities and limitations of the COR, especially with regard to changes in cost or price, estimates, or changes in delivery dates. The COR is not authorized to change any of the terms and conditions of the resulting order.

1.6.10 Key Personnel: The following contractor personnel are considered key personnel by the government. The Contractor shall provide a contract manager who shall be responsible for the performance of the work. The name of this person and an alternate, who shall act for the Contractor when the manager is absent, shall be designated in writing to the Contracting Officer prior to start of contract performance. The Contract Manager and alternate shall have full authority to act for the contractor on all contract matters relating to daily operation of this contract. The Contract Manager or alternate shall be available between

Qualifications for all key personnel are listed below:

a) Contract Manager and Alternate Contract Manager:

b) System Engineer: See para 1.6.11

c) Technicians: See para 1.6.11

1.6.11 Special Qualifications or Certifications:

1.6.11.1. System Qualifications:

a) Service provider must be technically proficient in SQL 2014, Oracle, Microsoft Server Desktop Engine (MSDE), Windows 10, and Windows Server 2012.

b) Servicer provider must provide support to the RNEC when creating, restoring and backing up databases.

c) Must be able to assist with application patching and upgrades.

1.6.11.2. Milestone Certifications:

a) Milestone Certified Design Engineer (MCDE) to ensure design surveillance solutions meets the government requirements and needs.

b) Milestone Certified Integration Technician (MCIT) to install, configure and integrate all cameras and servers with XProtect software and licensing products.

c) Milestone Certified Integration Engineer (MCIE) to install, configure and integrate all cameras and servers with XProtect software and licensing products above the MCIT capabilities

1.6.11.3 IA/IT Training Certification: All Contractor employees and subcontractor employees supporting IA/IT functions must be certified upon contract award as directed in DoD 8570.01-M, DFARS 252.239.7001, and AR 25-

2. Baseline certification as stipulated in DoD 8570.01-M must be completed upon contract award.

1.6.12 Identification of Contractor Employees: Contractor employees shall identify themselves as Contractor personnel and shall avoid representing themselves as Government employees. This identification includes meeting attendance, answering Government telephones, email communications, and working in other situations where Contractor status is not obvious. Contractor personnel identification shall be easily identifiable through the display of badges, name tags, lanyards, etc. [

1.6.12.1 Badging of Contractor Employees: If required by the Government, contract personnel and all associated subcontractors employees accessing U.S. facilities or activities, shall present a valid picture ID provided by the Government while accessing Government owned or contracted facilities and shall adhere to facility security policies and restrictions. If applicable, Government issued access badges will not be worn outside designated facility where visible to the general public. Contractor personnel shall return all U.S. Government issued identification to appropriate U.S. Government authorities within five (5) days of the end of their contractual duties.

1.6.13 Contractor Travel: Reserved

1.6.14 Other Direct Costs (ODC): Reserved

1.6.15 Data Rights: The Government has unlimited rights to all documents/material produced under this contract.

All documents and materials, to include the source codes of any software, produced under this contract shall be Government owned and are the property of the Government with all rights and privileges of ownership/copyright belonging exclusively to the Government. These documents and materials may not be used or sold by the Contractor without written permission from the Contracting Officer. All materials supplied to the Government shall be the sole property of the Government and may not be used for any other purpose. This right does not abrogate any other Government rights.

1.6.16. Non-Disclosure Requirements: Performance under this contract may require the Contractor to access data and information proprietary to a Government agency, another Government Contractor, or of such nature that its dissemination or use other than as specified in this work statement would be adverse to the interests of the Government or others. Neither the Contractor, nor Contractor personnel, shall divulge, nor release data or information developed, or obtained under performance of this work statement, except to authorize Government personnel or upon written approval of the KO. The Contractor shall not use, disclose, or reproduce proprietary data, which bears a restrictive legend, other than as specified in this PWS. All documentation showing individual names or other personal information shall apply, and shall be controlled and protected under the provisions of the Privacy Act of 1974, Public Law 93-579, 5 United States Code (U.S.C.) Section 552a.

1.6.16.1 Non-Disclosure Statements: The Contractor shall provide signed non-disclosure agreements to the Government prior to commencement of work under the contract. Disclosure of information by Contractor personnel may result in Contractor personnel removal from performance of duties under this contract.

1.6.16.2 Advertisement and Social Media: The Contractor shall NOT post information to public website or social media locations, personal or professional, that in any way disclose names, locations, hotel data, participants, discussions, pictures, etc. before, during or after the contract period of performance without the express consent of the Government. The use of propaganda violates DOD Commercial Use of Imagery Guidelines stated at (http://www.defenseimagery.mil/products/DODimagery/commercialuse.html). The Contractor shall not cite any information (e.g., contract information, pictures, locations, etc.) obtained through this contract on any marketing tools to include its company website.

1.6.16.3 INFORMATION ASSURANCE: At no time will the Contractor or associated sub-contractor employees transmit government documents or information over using methods that do not meet the security requirements specified in the National Institute of Standards and Technology (NIST) Special Publication http://www.defenseimagery.mil/products/dodimagery/commercialuse.html

(SP) 800-171, "Protecting Controlled Unclassified Information in Nonfederal Information Systems and Organizations" such as personal electronic mail accounts, public digital data storage sites (cloud storage), social media platforms or instant messaging. Approved government sites such as U.S. Army Aviation and Missile Research Development and Engineering Center (ARMDEC) Safe Exchange at https://safe.amrdec.army.mil/SAFE/About.aspx, or All Partners Access Network (APAN) at https://community.apan.org/, or other transmission means determined by the government must be used.

1.6.17 Organizational Conflict of Interest (OCI): Contractor and subcontractor personnel performing work under this contract may receive, have access to, or participate in the development of proprietary or source selection information (e.g., cost or pricing information, budget information or analyses, specifications or work statements, etc.) or perform evaluation services which may create a current or subsequent Organizational Conflict of Interests (OCI) as defined in FAR Subpart 9.5. The Contractor shall notify the KO immediately whenever it becomes aware that such access or participation may result in any actual or potential OCI and shall promptly submit a plan to the KO to avoid or mitigate any such OCI. The Contractor’s mitigation plan will be determined to be acceptable solely at the discretion of the KO and in the event the KO unilaterally determines that any such OCI cannot be satisfactorily avoided or mitigated, the KO may affect other remedies as he or she deems necessary, including prohibiting the Contractor from participation in subsequent contracted requirements which may be affected by the

OCI.

1.6.18 Phase-in/Phase-Out (PIPO) Period: Reserved

1.6.19 General Training Requirements:

1.6.19.1 Anti-Terrorism (AT) Level I Training:

All contractor employees, including subcontractor employees, requiring access to Army installations, facilities, and controlled access areas shall complete AT Level I awareness training within 30 calendar days after contract start date or effective date of incorporation of this requirement into the contract, whichever is applicable. The contractor shall submit certificates of completion for each affected contractor employee and subcontractor employee to the COR or to the contracting officer, if a COR is not assigned, within 30 calendar days after completion of training by all employees and subcontractor personnel. AT Level I awareness training is available at the following website:

http://jko.jten.mil, course number “JS-US007”.

1.6.19.2 OPSEC Awareness: If the Contractor, or a subcontractor, or employees of either disclose any information that disrupts or harms the Government's operations or activities, then the Government retains the right to exclude any employee from performance of duties under this contract. The exclusion of an employee for security reasons will not relieve the Contractor from performance of services required under this contract. By way of example, personnel shall not sketch or take photos of government facilities or activities, unless related to service to be provided. All government paper products and removable digital storage material that is received, generated, or stored during the contract will be destroyed completely when no longer needed to preclude recognition of information.

1.6.19.3 Information Assurance (IA) Training: Contractor employees, including subcontractors, requiring access to Government information systems shall complete the DOD IA Cyber Awareness Training. All employees working information technology (IT)/IA functions must comply with DOD and Army training requirements per DOD Directive (DODD) 8570.01, Information Assurance Training Certification and Workforce Management, DOD 8570.01-M, Information Assurance Workforce Improvement Program, and AR 25-2, Information Assurance, within 30 days of employment. Training is available at https://ia.signal.army.mil/DODIAA/default.asp.

1.6.19.4 Information Assurance (IA)/Information Technology (IT) Training: All Contractor employees and subcontractor employees requiring access to Government information systems must complete the DoD IA awareness training before issuance of network access and annually thereafter. All employees working IA/IT functions must comply with DoD and Army training requirements in Per DoD 8570.01, DOD 8570.01-M, and AR 25-2, within 30 days of employment. Training is available at https://ia.signal.army.mil/DoDIAA/default.asp.

1.6.19.5 Threat Awareness Reporting Program (TARP Training): Reserved http://jko.jten.mil/ https://ia.signal.army.mil/DoDIAA/default.asp https://ia.signal.army.mil/DoDIAA/default.asp

1.6.19.6 iWATCH Training:. The contractor and all associated subcontractors shall brief all employees on the local iWATCH Army program (training standards provided by the requiring activity ATO). This locally developed training will be used to inform employees of the types of behavior to watch for and instruct employees to report suspicious activity to the COR. This training shall be completed within 30 calendar days of contract award and within 30 calendar days of new employees commencing performance, with the results reported to the COR NLT 45 calendar days after contract award. A copy of the training attendance will be maintained by the Contractor and made available to the COR or KO upon request.

1.6.19.7 OPSEC Training:

Per AR 530-1, Operations Security, the contractor employees shall complete Level I OPSEC Awareness training.

New employees must be trained within 30 calendar days of their reporting for duty and annually thereafter.

OPSEC Level I training is available at https://jkodirect.jten.mil, course number “EUC-ECJ6-110-N”. Verification of the training will be provided to the COR or KO upon request.

PART 2

DEFINITIONS & ACRONYMS

2. DEFINITIONS AND ACRONYMS:

2.1. Definitions:

2.1.1. Contractor. The total contractor organization or a separate entity of it; such as an affiliate, division, or plant that performs its own purchasing.

2.1.2. Contracting officer (KO). A person with the authority to enter into, administer, and/or terminate contracts and make related determinations and findings.

2.1.3. Contracting Officer’s Representative (COR). An individual designated and authorized in writing by the contracting officer to perform specific technical or administrative functions.

2.1.4. Defective Service. A service output that does not meet the standard of performance associated with the Performance Work Statement.

2.1.5. Deliverable. Anything that can be physically delivered, but may include non-manufactured things such as meeting minutes or reports.

2.1.6. Key Personnel. Contractor personnel that are evaluated in a source selection process and that may be required to be used in the performance of a contract by the Key Personnel listed in the PWS. When key personnel are used as an evaluation factor in best value procurement, an offer can be rejected if it does not have a firm commitment from the persons that are listed in the proposal.

2.1.7. Performance Work Statement (PWS). A statement of work for performance-based acquisitions that describes the required results in clear, specific, and objective terms with measurable outcomes.

2.1.8. Physical Security. Protection of the perimeter area, government property, and assets that prevent the loss or damage of Government property.

2.1.9. Quality Assurance. The various functions, including inspection, performed by the government to determine whether a Contractor has fulfilled the contract obligations pertaining to quality and quantity.

2.1.10. Quality Assurance Surveillance Plan (QASP). A plan describing how the agency will survey, observe, test, sample, evaluate and document the Contractor’s performance in meeting critical performance standards identified in the contract.

2.1.11. Quality Control (QC). Tasks performed by the Contractor to improve the quality of the organization’s output.

2.1.12. Shall. An imperative command; has a duty to or is required to. Denotes that a regulation must be followed unless the contracting officer has obtained a deviation.

2.1.13. Subcontractor. Any supplier, distributor, vendor, or firm that furnishes supplies or services to or for a prime contractor or another subcontractor.

2.1.14. Work Day. The number of hours per day the Contractor provides services in accordance with the contract.

2.1.15. Work Week. Monday through Friday, unless specified otherwise.

2.2 Acronyms:

ACP Access Control Point ALMS Army Learning Management System ALPR Automated License Plate Recognition ANSI American National Standards Institute AOR Area of Responsibility AR Army Regulation ATCTS Army Training Certification Tracking System AT Anti-Terrorism CAC Common Access Card CCTV Close Circuit Television CFR Code of Federal Regulations CI Counter Intelligence CLIN Contract Line Item Number CONUS Continental United States (excludes Alaska and Hawaii) COR Contracting Officer Representative DD Form 254 Department of Defense Contract Security Requirement List DOD Department of Defense DODD Department of Defense Directive DODI Department of Defense Instruction FAR Federal Acquisition Regulation FHP Force Health Protection FCG Foreign Clearance Guide FISMA Federal Information Security Modernization Act FY Fiscal Year GFE Government Furnished Equipment GFP Government Furnished Property IA Information Assurance IACP Installation Access Control Point IAW In Accordance With IT Information Technology JPAS Joint Personnel Adjudication System JTR Joint Travel Regulation KO Contracting Officer LOA Letter of Authorization NCIC-III National Crime Information Center Interstate Identification Index NDA National Defense Authorization Act NIST National Institute of Standards and Technology ODC Other Direct Costs OCI Organizational Conflict of Interest OCONUS Outside Continental United States (includes Alaska and Hawaii) ODC Other Direct Costs OSHA Occupational Safety and Health Administration OPSEC Operation Security PIPO Phase In/Phase Out PRS Performance Requirements Summary PWS Performance Work Statement QA Quality Assurance QASP Quality Assurance Surveillance Plan QCP Quality Control Program RA Requiring Activity RNEC Regional Network Enterprise Center SCR Service Contract Reporting SOP Standard Operating Procedures SPOT Synchronized Predeployment and Operational Tracker TAA Trade agreement Act TE Technical Exhibit

TSDB Terrorist Screening Data Base U.S.C. United States Code VCC Visitor Control Center VSS Video Surveillance System

PART 3

GOVERNMENT FURNISHED PROPERTY AND SERVICES

3.1 The Government will not provide property or services in the performance of this contract.

418th CSB Vs 1 202108

PART 4

CONTRACTOR FURNISHED FACILITIES AND EQUIPMENT

4.1 Contractor Furnished Facilities and Equipment – General

4.1.1 The contractor shall procure material, equipment, and supplies, which are incidental to the provision of services of this PWS. The contractor shall ensure on-site maintenance personnel are equipped with proper individual / hand tools for the effort to be completed (i.e. general mechanics tools). The Government will not provide individual tools to be used by maintenance personnel under this effort. Each employee mechanic must have their own tools. The Government has revoked its assumption of risk regarding individual tools used under this effort. At no time will the Government be responsible for the replacement of lost, damaged, or broken individual tools.

4.1.2 Except for those items and services specifically stated in Part 3 as Government-furnished, the contractor shall furnish everything needed to perform this contract according to all its terms and conditions as stated in specific sections of this PWS and as identified in the Purchasing/Invoicing Guide.

4.1.3 Contractor-furnished equipment or items, inoperable or unserviceable for any reason, must be removed from the U.S. Government’s Installation within ten (10) business days after failure. The condition of contractor-furnished equipment shall not relieve the contractor of responsibility to provide services as required in this contract. The contractor shall immediately notify the KO and COR, in writing, of circumstances regarding delay of work due to equipment or material problems.

4.1.4 The contractor shall furnish additional telephone and peripheral equipment requirements not furnished by the U.S. Government, if required. All additional costs must be approved in writing by the KO prior to the items being placed in service.

4.1.5 All contractor furnished vehicles shall be maintained in a neat, presentable, and operational condition and shall meet Government safety inspection standards. The contractor’s vehicles not meeting standards shall not be operated or stored on U.S. Government installations. The contractor shall provide a sign on the right and left side of contractor furnished vehicles with the contractor's company name and telephone number.

4.2 Materials and Equipment

4.2.1 The contractor shall use the equipment type and size suitable for the required operation and shall operate the equipment from existing Government-furnished electrical power sources. The contractor shall affix a highly visible, permanent contractor’s nameplate on all contractor-owned equipment. The contractor shall ensure that if commingling of U.S. Government and contractor-furnished equipment occurs, each set of equipment is easily identifiable and can be separated for inspection and inventory as required.

4.2.2 The contractor shall maintain a sufficient quantity of on-hand materials and supplies to perform all work required under this Contract. Failure on the part of the contractor to provide sufficient quantities and quality of supplies and materials within the specifications of the Contract shall not be cause for reduction in any service or performance. The contractor shall maintain stocks to ensure continuous operation of critical systems as approved by the KO. Critical systems are those that are directly related to health care, safety, and mission accomplishment. The contractor shall provide a system for rapid procurement of items whose usage levels do not require maintenance of on-hand stocks. This system shall include a list of vendors for each such mission-critical repair item, information on availability, and expected delivery times.

PART 5

SPECIFIC TASKS

5. Specific Tasks: Contractor shall provide non-personal services remove and replace the IACP VSS to include removal of existing VSS equipment identify by VSS POC. The contractor shall acquire, mount or install, and complete network and software configuration for the operation of cameras, servers, workstations, switches, and other integrated media devises as required. All equipment must comply with Trade agreement Act (TAA), National Defense Authorization Act (NDAA), and Federal Information Security Modernization Act (FISMA) policies. The contractor shall accomplish a fully operable VSS that is approved by the RNEC and will be networked through the Fort Carson NIPR backbone with remote viewing accounts.

5.1. Basic Services. The contractor shall provide services for the Fort Carson DES Physical Security Division to replace existing CCTV system with the Milestone video management hardware and software to improve the IACP VSS capabilities to operated and view through the Fort Carson Intranet. The service shall include mounting or installing cameras, servers, workstations, switches, and other integrated media devises as required. All equipment must comply with Trade agreement Act (TAA), National Defense Authorization Act (NDAA), and Federal Information Security Modernization Act (FISMA) policies. The contractor shall accomplish a fully operable VSS that is approved by the RNEC and will be networked through the Fort Carson NIPR backbone with remote viewing accounts.

5.2. Task Heading.

5.2.1. New Milestone video management software will be installed and configure to new NDAA & TAA compliant. Video recording servers and media devices will be installed IAW RNEC approved location and configuration to optimize performance.

5.2.2. Existing cameras, authorized for use on DODIN, will be licensed with Professional+ Xprotect device license and 1 year care support. Existing system cameras not authorized for use on DODID will be replaced with cameras purchased by Fort Carson as part of this contract and mounted by the vendor/contractor.

5.2.3. If required, vendor/contractor will establish camera mounting location and connection as required.

5.2.4. Camera replacement. Existing non compatible cameras shall be replaced with cameras that meet the following requirements.

5.2.4.1. Improved camera functions include the following:

a) Greater area of recorded field of view.

b) Improved resolution and clarity, providing greater detail.

5.2.4.2. Cameras must be compatible with current system IP protocols and software. Cameras must support:

a) simultaneous use of at least two video streams.

b) H264 video encoding

c) 30 fps

d) Minimum of 5k video resolution

e) Adaptive IR illumination up to 50 meters

5.2.5. Milestone Video Management System shall include (up to 60) License Plate Recognition licenses system wide on outbound lanes at the IACPs.

5.2.6. Milestone video management system shall include Automated License Plate Recognition (ALPR) software. The VAXTOR ALPR will recognize and catalog vehicle license plate. This capability includes the following:

a) Automated still image capture of vehicle license plates and a collateral image the

b) vehicle.

c) Captured images are available for automated search and recall.

d) ALPR images contain a time stamp allowing a more efficient review of video during post incident investigations.

5.2.7. Install of new Milestone Video Management System administration client in the VCC Security Office, building 6012.

5.2.8. Contractor shall install an local viewing client and display at each IACP.

5.2.9. Contractor shall provide a hardware and software list of all new equipment and software for eMass artifact update.

5.2.10. Contractor shall provide network diagram and facility floor plans showing description of all equipment, locations and topology connection in a CAD program using MicroStation in both .pdf and .dgn file formats. This shall be provided as submittal for review prior to project start.

5.2.11. Contractor shall provide upon completion a as-built network diagram and facility floor plans showing description of all equipment, locations and topology connection in a CAD program using MicroStation in both .pdf and .dgn file formats.an as-build upon completion of the installation.

5.2.12 Contractor shall provide manufacture’s operator/user manual for all equipment and application purchased under the contract.

5.2.13. Contractor shall provide warranties for hardware and workmanship.

5.2.14. Contractor shall meet the follow for installation access and responds:

a) Service provider must be able to access and maintain access to Fort Carson.

b) Maintain current vehicle registration, insurance and driver certifications.

c) Provide information required for background checks to meet installation access requirements, a list is available at: https://home.army.mil/carson/contact/visitor-information

d) Service provider response time for hardware and software support is within 1 hour.

5.2.15. The contractor shall follow all Fort Carson’s, Regional Network Enterprise Center (RNEC) and Army Enterprise Data Center (AEDC) policies and procedures that govern the access control restrictions to installation, administrative areas and secure areas on Fort Carson. The contractor shall response with in one hours to provide hardware and software support. This shall include the following:

a) Service provider must be able to access and maintain access to Fort Carson.

b) Maintain current vehicle registration, insurance and driver certifications.

c) Provide information required for background checks to meet installation access requirements, a list is available at: https://home.army.mil/carson/contact/visitor-information

d) Service provider response time for hardware and software support is within 1 hour.

5.3. Service Contract Reporting (SCR): Reserved.

PART 6

APPLICABLE PUBLICATIONS

6. APPLICABLE PUBLICATIONS (CURRENT EDITIONS)

6.1. The Contractor must abide by all applicable regulations, publications, manuals, and local policies and procedures.

6.1.1 DOD Commercial Use of Imagery Guidelines

6.1.2 AR 190-13, The Army Physical Security Program

6.1.3 Army Directive 2014-05, Policy and Implementation Procedures for CAC Credentialing Access for Uncleared Contractors

6.1.4 DOD 5220.22-M, National Industrial Security Program Operating Manual

6.1.5 Defense Federal Acquisition Regulation Supplement (DFARS)

6.1.6 Joint Travel Regulation (JTR)

6.1.7 AR 735-5, Policies and Procedures for Property Accountability

6.1.8 DODD 8570.01, Information Assurance Training Certification and Workforce Management

6.1.9 DOD 8570.01-M, Information Assurance Workforce Improvement Program

6.1.10 AR 25-2, Information Assurance

6.1.11 DODI 2000.16 DoD Antiterrorism (AT) Program

6.1.12Ft Carson RENC Design Supplement date 2024 and UFC 3-580-1 INFORMATION AND COMMUNICATIONS TECHNOLOGY INFRASTRUCTURE PLANNING AND DESIGN dated 21 Nov 2024. For infrastructure and network standards.

PART 7

ATTACHMENT/TECHNICAL EXHIBIT LISTING

7. Attachment/Technical Exhibit List:

7.1 Attachments:

7.1.1 Attachment 1 – Performance Requirements Summary

7.1.2 Attachment 2 – Deliverables Schedule

7.1.3 Attachment 3 – Hardware/Software List example

7.2 Technical Exhibits:

7.2.1 Technical Exhibit A – Estimated Workload Data

ATTACHMENT 1

Performance Requirements Summary The contractor service requirements are summarized into performance objectives that relate directly to mission essential items. The standard should relate to timeliness, quality, or quantity (metrics) of service required by the Contractor is stated in the PWS verbiage. The performance threshold briefly describes the minimum acceptable levels of service required for each requirement. These thresholds are critical to mission success.

Performance Objective

Performance Standard

Performance Threshold

Incentive/ Disincentive

1. Combating Trafficking in Persons FAR 52.222-50 c

The Contractor shall Notify its employees of

a. The United States Government's zero tolerance policy described in paragraph

(b) of this clause

The actions that will be taken against employees for violations of this policy. Such actions may include, but are not limited to, removal from the contract, reduction in benefits, or termination of employment.

100% Compliance Contractor compliance rate shall be utilized as objective evidence of contract compliance and documented into the CPAR system;

contractor shall re-perform the service

PRS # 1

a. Para 1.6.11.1 b.The contractor shall provide shall provide all personnel, equipment, tools, materials, supervision, unique knowledge, programming and other items and services necessary to provide minimal hardware support and repair to SMS system (integrated circuits boards and card readers) The contractor shall follow all Fort Carson’s, Network Enterprise Center (NEC) and Army Enterprise Data Center (AEDC) policies and procedures that govern the access control restrictions to administrative areas and secure areas on Fort Carson.

Required Technical Experience

1. Service provider must be technically proficient in SQL 2014, Oracle, Microsoft Server Desktop Engine (MSDE), Windows 10, and Windows Server 2012.

2. Servicer provider must provide support to the RNEC when creating, restoring and backing up databases.

3. Must be able to assist with application patching and upgrades.

100% Compliance 1. Service provider will maintain access to Fort Carson for the duration of the contract.

2. Response time of 1 hour met for all service/support calls.

PRS # 2

a. Para 1.6.11.2

a. Milestone Certified Design Engineer (MCDE) to ensure design

100% Compliance 1. Programming will occur annually

b. The contractor shall provide shall provide all personnel, equipment, tools, materials, supervision, unique knowledge, programming and other items and services necessary to perform software/hardware update and maintenance of the Milestone video Management System. The contractor shall follow all Fort Carson’s, Network Enterprise Center (NEC) and Army Enterprise Data Center (AEDC) policies and procedures that govern the access control restrictions to administrative areas and secure areas on Fort Carson.

surveillance solutions meets the government requirements and needs.

b. Milestone Certified Integration Technician (MCIT) to install, configure and integrate all cameras and servers with XProtect software and licensing products.

c. Milestone Certified Integration Engineer (MCIE) to install, configure and integrate all cameras and servers with XProtect software and licensing products above the MCIT capabilities or as needed to ensure system is functioning properly.

PRS # 3

a. Para 5.2.1 b.The contractor shall provide New Milestone video management software will be installed and configure to new

NDAA &

TAA compliant.

The contractor provided New Milestone video management software which was installed and configure to new NDAA & TAA compliant requirements.

100% Compliance Non-conforming services will result in non-conformance reports issued to Contractor and potential negative CPARS report.

PRS # 4

a. Para 5.2.1 b.The contractor Video recording servers and media devices will be installed IAW RNEC approved location and configuration to optimize performance.

The contractor installed video recording servers and media devices IAW RNEC approved location and configuration to optimize performance.

100% Compliance Non-conforming services will result in non-conformance reports issued to Contractor and potential negative CPARS report.

PRS # 5

a. Para 5.2.4.2

b. Cameras shall be…