PRS.pdf

Note: Government surveillance of contractor performance is not limited to the

Performance Objectives as outlined in this PRS. The Government reserves the right to conduct compliance surveillance of any contractual requirement of this acquisition.

Performance Requirements Summary

1. PURPOSE: The purpose of this exhibit is to:

1.1 List the contract requirements considered most critical to acceptable contract performance. These requirements are listed as Required Services (RS). These requirements are not to be construed as the only performance indicators to be utilized by the Contracting Officer (CO) in determining satisfactory performance of the contract. As

Contract Discrepancy Reports (CDRs) are issued for other than performance indicators listed here, the criticality of CDRs will be determined by the Contracting Officer and a corresponding deduction for nonperformance will be assessed.

1.2 Summarize or establish the standard for perfect performance required by the contract for each required service.

1.3 Establish the maximum allowable degree of deviation from perfect performance for each requirement (Acceptable Quality Level-AQL) that shall be allowed by the

Government before contract performance is considered unsatisfactory.

1.4 Explain the quality assurance method of surveillance the Government will use for each required service to evaluate the Contractor's performance in meeting the contract requirements.

1.5 Show the value or percentage of the contract price that each listed required service represents.

1.6 Define the procedure the Government will use in reducing the Contractor's weekly payment if satisfactory performance is not rendered by the Contractor.

2. QUALITY ASSURANCE METHODS: The Government's primary quality assurance procedures (method of surveillance) are based on random sampling of the critical output products (required service) of the contract using the concepts of ASQC Z1.4. Some contract requirements will, however, be surveilled by using Government or Contractor reports, by periodically reviewing the Contractor's work (i.e., monthly, quarterly, semi-annually), by using other methods of surveillance (planned sampling, 100% inspection, or customer comments), or by using a combination of these methods.

3. ACCEPTANCE CRITERIA: The criteria for acceptable and unacceptable performance under this contract shall be as follows:

3.1 Required Services Surveilled by Random Sampling: Criteria shall be as derived from ASQC Z1.4 based on the lot size, sample size, and acceptable quality level (AQL) for each required service. When the number of defects in the Contractor's performance discovered by the Quality Assurance Evaluation (QAE) exceeds the acceptable level, the

Performance Requirements Summary

Performance Objectives as outlined in this PRS. The Government reserves the right to conduct compliance surveillance of any contractual requirement of this acquisition.

Contractor shall be required to complete a CDR. The CDR requires the Contractor to explain in writing why performance was unacceptable, how performance shall be returned to acceptable levels, and how recurrence of the problem shall be prevented in the future.

3.2 Required Services Surveilled by Other than Random Sampling: The criteria for non-sampled requirement were established based upon the level of performance deemed acceptable to the Government. The use of the CDR as described above applies to these requirements as well.

4. DEDUCTIONS: All work not in compliance with the contract requirements is subject to deductions. Payments to the Contractor will be reduced for documented defects using the following methods.

4.1 Each month, the Contractor's performance will be compared to contract standards and acceptable quality levels using the Government's Quality Assurance Surveillance Plan

(QASP).

4.2 When the Contractor's performance level as determined by the number of defects and acceptable quality levels warrants a deduction and the poor performance is not caused by reasons beyond the control of the Contractor, the amount of money to be withheld or permanently deducted from the amount otherwise payable to the Contractor will be computed as follows:

4.2.1 Defect Deduct. For performance measured by random sampling, the deduction is equal to the total price for service for that quarter times the percent of the sample found defective. For performance measured by other than random sampling, the deduction is equal to the total price for service for that quarter times the percent of the entire lot found defective.

5. PHASE-IN PERIOD: At the beginning of performance under a contract (not option periods), it is sometimes necessary to have a phase-in period. During the phase-in period, there may be a different acceptable quality level (AQL), or the percentage of total contract price for a particular function may be different for certain required services during the phase-in period. The figures to be used during the phase-in period are indicated in parentheses in the Performance Requirements Summary Table, if applicable.

6. QUALITY AND TIMELINESS: Certain required services under this contract may be subject to evaluation for both quality of service and timeliness of service. Note that the acceptable quality level (AQL) for quality of service may be different than the AQL for timeliness of service. The figures to be used for AQL for quality of service and timeliness of service are indicated in the Performance Requirements Summary Table.

7. OTHER RIGHTS: The rights of the Government and remedies described in the

Performance Requirements Summary are in addition to all other rights and remedies set

Performance Objectives as outlined in this PRS. The Government reserves the right to conduct compliance surveillance of any contractual requirement of this acquisition.

forth in this solicitation. Any deductions pursuant to the PRS shall reflect the reduced value of services performed under the present contract. The Contractor shall not be relieved of full performance of the services hereunder and may be terminated for default based upon inadequate performance of service even if a deduction was previously taken for inadequate performance. The Government may modify the type and frequency of inspection of items surveyed based on the Contractor's performance.

8. EXPECTED PERFORMANCE: The enumeration of critical services and allowable degrees of deviation from perfect performance in the Performance Requirements

Summary are not intended and should in no way be construed to indicate that the

Government has bargained for anything less than satisfactory performance of all required services by the Contractor.

9. REPERFORMANCE: The Government reserves the right to require the Contractor to re-perform any or all defective work, or perform late any incomplete or nonperformance disclosed by Government inspection or customer complaint. The Contractor will be given 5 days to re-perform work evaluated as unsatisfactory when applicable.

Performance Objectives as outlined in this PRS. The Government reserves the right to conduct compliance surveillance of any contractual requirement of this acquisition.

Performance Objective Performance Standard Performance Threshold Incentive / disincentive

PWS para 5.1.7.

The Contractor shall disassembled individual items to a level that will allow them to be moved to and from transport vehicle without causing damage to item, facilities or personnel.

Workstations systems identified in the Task Order shall be disassembled and will be free of additional damages to include nicks, dents, mars, and scratches not previously identified in the joint pre-inspection.

Contractor shall provide a written document to the COR identifying the following for no less than 100% of the time:

building number, room number, item description, and recordings of all damages prior to movement from origin. The

Contractor and the Government at time of completion shall sign the written document.

Cost damages beyond the liability insurance coverage to the buildings and other government owned property may be deducted from the contract price IAW FAR

Clause 52.237-2

PWS para 5.1.10.

The Contractor shall disassemble/reassemble and reconfigure all items received from the Government and perform all required assembly in accordance with the manufactures’ instructions.

All workstations shall be level, plumb, and square.

The Contractor shall make adjustments to furniture

IAW manufacturers’ instructions. The Contractor shall ensure all workstations is free of surface dirt and furniture is ready to use. Re-

Assembly must be IAW the approved Design Survey.

The Contractor shall ensure

100% compliance with regard to the re-assembly of the workstations IAW manufacturers’ instructions.

Cost damages beyond the liability insurance coverage to the buildings and other government owned property may be deducted from the contract price IAW FAR

Clause 52.237-2

PWS para 5.1.2.

The Contractor shall be responsible for all damages and or loss of property that occur as a result of the

Contractor’s fault or negligence, and shall take proper safety and health precautions to protect the work, the workers, the public, and the property of others.

Contractor shall provide

Contracting Officer and

COR with Joint Inspection

Report within 1 working day of the occurrence.

The Contractor shall ensure the submission of the Joint

Inspection Report, documenting the damages within 1 working day.

Cost damages beyond the liability insurance coverage to the buildings and other government owned property may be deducted from the contract price IAW FAR

Clause 52.237-2.