Exhibit_C_PRS_FROC_Security_System_16_Q_0128_FRK_2016_07_06.pdf

Exhibit C

Performance Requirements Summary

Note: Government surveillance of contractor performance is not limited to the

Performance Objectives as outlined in this PRS. The Government reserves the right to conduct compliance surveillance of any contractual requirement of this acquisition.

1. PURPOSE: The purpose of this attachment is to:

1.1 List the contract requirements considered most critical to acceptable contract performance. These requirements are listed as Required Services (RS). These requirements are not to be construed as the only performance indicators to be utilized by the Contracting Officer (CO) in determining satisfactory performance of the contract. As

Contract Discrepancy Reports (CDRs) are issued for other than performance indicators listed here, the criticality of CDRs will be determined by the Contracting Officer and a corresponding deduction for nonperformance will be assessed.

1.2 Summarize or establish the standard for perfect performance required by the contract for each required service.

1.3 Establish the maximum allowable degree of deviation from perfect performance for each requirement (Acceptable Quality Level-AQL) that shall be allowed by the

Government before contract performance is considered unsatisfactory.

1.4 Explain the quality assurance method of surveillance the Government will use for each required service to evaluate the Contractor's performance in meeting the contract requirements.

1.5 Show the value or percentage of the contract price that each listed required service represents.

1.6 Define the procedure the Government will use in reducing the Contractor's payments if satisfactory performance is not rendered by the Contractor.

2. QUALITY ASSURANCE METHODS: The Government's primary quality assurance procedures (method of surveillance) are based on random sampling of the critical output products (required service) of the contract using the concepts of ASQC Z1.4. Some contract requirements will, however, be surveilled by using Government or Contractor reports, by periodically reviewing the Contractor's work (i.e., monthly, quarterly, semi-annually), by using other methods of surveillance (planned sampling, 100% inspection, or customer comments), or by using a combination of these methods.

3. ACCEPTANCE CRITERIA: The criteria for acceptable and unacceptable performance under this contract shall be as follows:

3.1 Required Services Surveilled by Random Sampling: Criteria shall be as derived from ASQC Z1.4 based on the lot size, sample size, and acceptable quality level (AQL) for each required service. When the number of defects in the Contractor's performance discovered by the Quality Assurance Evaluation (QAE) exceeds the acceptable level, the

Contractor shall be required to complete a CDR. The CDR requires the Contractor to explain in writing why performance was unacceptable, how performance shall be

Note: Government surveillance of contractor performance is not limited to the

Performance Objectives as outlined in this PRS. The Government reserves the right to returned to acceptable levels, and how recurrence of the problem shall be prevented in the future.

3.2 Required Services Surveilled by Other than Random Sampling: The criteria for non-sampled requirement were established based upon the level of performance deemed acceptable to the Government. The use of the CDR as described above applies to these requirements as well.

4. DEDUCTIONS: All work not in compliance with the contract requirements is subject to deductions. Payments to the Contractor will be reduced for documented defects using the following methods.

4.1 Each month, the Contractor's performance will be compared to contract standards and acceptable quality levels using the Government's Quality Assurance Surveillance Plan

(QASP).

4.2 When the Contractor's performance level as determined by the number of defects and acceptable quality levels warrants a deduction and the poor performance is not caused by reasons beyond the control of the Contractor, the amount of money to be withheld or permanently deducted from the amount otherwise payable to the Contractor will be computed as follows:

5. PHASE-IN PERIOD: At the beginning of performance under a contract (not option periods), it is sometimes necessary to have a phase-in period. During the phase-in period, there may be a different acceptable quality level (AQL), or the percentage of total contract price for a particular function may be different for certain required services during the phase-in period. The figures to be used during the phase-in period are indicated in parentheses in the Performance Requirements Summary Table, if applicable.

6. QUALITY AND TIMELINESS: Certain required services under this contract may be subject to evaluation for both quality of service and timeliness of service. Note that the acceptable quality level (AQL) for quality of service may be different than the AQL for timeliness of service. The figures to be used for AQL for quality of service and timeliness of service are indicated in the Performance Requirements Summary Table.

7. OTHER RIGHTS: The rights of the Government and remedies described in the

Performance Requirements Summary are in addition to all other rights and remedies set forth in this solicitation. Any deductions pursuant to the PRS shall reflect the reduced

Note: Government surveillance of contractor performance is not limited to the

Performance Objectives as outlined in this PRS. The Government reserves the right to value of services performed under the present contract. The Contractor shall not be relieved of full performance of the services hereunder and may be terminated for default based upon inadequate performance of service even if a deduction was previously taken for inadequate performance. The Government may modify the type and frequency of inspection of items surveyed based on the Contractor's performance.

8. EXPECTED PERFORMANCE: The enumeration of critical services and allowable degrees of deviation from perfect performance in the Performance Requirements

Summary are not intended and should in no way be construed to indicate that the

Government has bargained for anything less than satisfactory performance of all required services by the Contractor.

9. REPERFORMANCE: The Government reserves the right to require the Contractor to re-perform any or all defective work, or perform late any incomplete or nonperformance disclosed by Government inspection or customer complaint. The Contractor will be given 5 days to re-perform work evaluated as unsatisfactory when applicable.

Performance Objectives as outlined in this PRS. The Government reserves the right to

Performance Objective Performance Standard Performance Threshold Incentive / disincentive

PWS para 5.1.1: The

Contractor and its employees shall be licensed, certified, and trained on the operations and maintenance of the

Lenel Onguard security system.

Contractor and its employees shall be licensed and certified by

Lenel Onguard for work required under this contract.

Contractor shall provide proof of certifications or licenses for all personnel performing on the contract.

There is no acceptable deviation for this requirement.

Trends of less than acceptable performance shall result in reductions in monthly payments or termination of contract at the discretion of the Contracting Officer.

PWS para .5.3.1: The

Contractor shall provide preventive maintenance checks and services for all elements of the FROC security system.

Contractor shall perform maintenance checks and services in accordance with PWS 5.3.1 and

Exhibit B to ensure sufficient physical security of the FROC and out laying areas.

Contractor shall complete all preventive maintenance checks and services, and in the timeframes established within Exhibit B and PWS

5.3.1.

Trends of less than acceptable performance shall result in reductions in monthly payments or termination of contract at the discretion of the Contracting Officer.

PWS para 5.3.2: The

Contractor shall accept routine service calls and provide assistant outside of the SUSP normal operating hours to maintain normal system operation.

Contractor shall accept and respond to all service calls in a manner that is consistent with PWS para

5.3.2.

Contractor shall comply with the response times identified in the performance standard 100% of the time unless there are extenuating circumstance that prevent the Contractor from meeting this requirement.

Extenuating circumstances are the sole discretion of the

Contracting Officer.

Trends of less than acceptable performance shall result in reductions in monthly payments or termination of contract at the discretion of the Contracting Officer.

PWS para 5.4 The

Contractor shall complete

Contract Manpower

Reporting as identified within the PWS.

Contractor shall complete

Contract Manpower

Reporting (CMR) on an annual basis.

Contractor shall report

Contract Manpower

Reporting (CMR) no later than 30 September of each year of the contract life.

There is no acceptable deviation for this requirement.

Trends of less than acceptable performance shall result in reductions in monthly payments or termination of contract at the discretion of the Contracting Officer.

Note: Government surveillance of contractor performance is not limited to the

Performance Objectives as outlined in this PRS. The Government reserves the right to

Submittals: The

Contractor shall complete and submit all required submittals as stated in

Attachment 1 –

Submittals.

The Contractor shall submit and receive approval (as required) of all required submittals within the timeframes stated in Attachment 1.

Contractor shall complete and submit all submittals in accordance with

Attachment 1. There is no acceptable deviation for this requirement.

Trends of less than acceptable performance shall result in reductions in monthly payments or termination of contract at the discretion of the Contracting Officer.

Performance Objectives as outlined in this PRS. The Government reserves the right to