Water_Softener_PWS_30_Nov_2016.pdf

November 30, 2016

Performance Work Statement

US ARMY Natick Soldier Research, Development and Engineering Center De-Ionized Water & Water Softener Treatment (1 Base year with 4 optional years)

1. PERFORMANCE WORK STATEMENT

1.1 GENERAL: This is a non-personal services contract to provide water treatment, maintenance and service at the US Army Soldier Systems Center (NSSC) in Natick, Massachusetts. The Government shall not exercise any supervision or control over the contract service providers performing the services herein. Such contract service providers shall be accountable solely to the Contractor who, in turn is responsible to the Government.

1.1.1 Description of Services: The Contractor shall provide all personnel, equipment, tools, materials, supervision, and other items and non-personal services necessary to perform de-ionized water filtration and water softener systems in Buildings #2, #3, #4, and #5. De-ionized water filtration and water softener treatment Performance Work Statement (PWS), Section 1.5 of this PWS, except for those items specified as government furnished property and services.

1.1.2 Scope: Specific services listed within this PWS shall be selected by the Government to be performed. These services shall include: both the de-ionized water filtration system and the water softener systems. Contractor shall check systems to insure that they are operating properly in accordance with manufacturer instructions. In the event of equipment or systems failure, the Contractor shall perform repairs by “repair by replacement” if needed. As required, the Contractor shall provide a scheduled preventative maintenance on all essential equipment located in Buildings #2, #3, #4, and #5.

1.1.3 Reserved:

1.1.4 General Information

1.1.4.1 Federal Observed Holidays:

New Year’s Day Labor Day Martin Luther King Jr.’s Birthday Columbus Day President’s Day Veteran’s Day Memorial Day Thanksgiving Day Independence Day Christmas Day

1.1.4.2 Hours of Operation: The Contractor is responsible for conducting business, between the hours of 0700 to 1700 Monday through Friday except Federal holidays or when the Government facility is closed due to local or national emergencies, administrative closings, or similar Government directed facility closings. The Contractor must at all times maintain an adequate workforce for the uninterrupted performance of all tasks defined within this PWS when the Government facility is not closed for the above reasons.

1.1.4.3 Place of Performance: The work to be performed under this contract will be performed at the US Army Soldier Systems Center, 10 General Greene Avenue, Natick, Massachusetts.

1.1.4.4 Quality Control Program (QCP): The Contractor shall develop and maintain an effective QCP to ensure services are performed in accordance with (IAW) this PWS and Contract Data Requirements List (CDRL) A002.

The QCP must be forwarded to and accepted by the Contracting Officer or COR. The Contractor shall develop and implement procedures to identify, prevent, and ensure non-recurrence of deficiencies. The Contractor’s QCP is the means by which the Contractor assures that the work complies with the requirements of the contract. The Contractor shall submit a comprehensive Quality Control Program along with their proposal for evaluation. After contract award, and during the life of the contract, any changes that are to be requested shall be submitted in writing within 5 working days. Three paper copies and one electronic copy of the QCP shall be submitted to the Contracting Officer. After acceptance of the QCP the Contractor shall receive the Contracting Officer’s acceptance in writing of any proposed change to the QCP.

1.1.4.5 Quality Assurance: The Government shall evaluate the Contractor's performance under this contract in accordance with the Quality Assurance Surveillance Plan (QASP). This plan is primarily focused on what the Government will review to ensure that the Contractor has performed in accordance with the performance standards.

It defines how the performance standards will be applied, the frequency of surveillance, and the minimum acceptable defect rate(s).

1.1.4.6 Reserved

1.1.4.7 Reserved

1.1.4.7.1 Physical Security: The Contractor shall safeguard all Government equipment, information and property provided for Contractor use. Contractor shall maintain a physical security checklist/log which will be forwarded to the Contracting Officer’s Representative (COR) on a monthly or quarterly basis. At the close of each work period, government facilities, equipment, and materials shall be secured.

1.1.4.7.2 Key Control: The Contractor shall establish and implement methods of making sure all keys/key cards issued to the Contractor by the Government are not lost or misplaced and are not used by unauthorized persons.

NOTE: All references to keys include key cards. No keys issued to the Contractor by the Government shall be duplicated. The Contractor shall develop procedures covering key control that shall be included in the Quality Control Plan. Such procedures shall include turn-in of any issued keys by personnel who no longer require access to locked areas. The Contractor shall immediately report any occurrences of lost or duplicate keys/key cards to the Contracting Officer.

1.1.4.7.2.1. Lost keys shall be reported to the COR and the Contracting Officer. In the event keys, other than master keys, are lost or duplicated, the Contractor shall, upon direction of the Contracting Officer, re-key or replace the affected lock or locks; however, the Government, at its option, may replace the affected lock or locks or perform re-keying. When the replacement of locks or re-keying is performed by the Government, the total cost of re-keying or the replacement of the lock or locks shall be deducted from the monthly payment due the Contractor. In the event a master key is lost or duplicated, all locks and keys for that system shall be replaced by the Government and the total cost deducted from the monthly payment due the Contractor.

1.1.4.7.2.2. The Contractor shall prohibit the use of Government issued keys by any persons other than the Contractor’s employees. The Contractor shall prohibit the opening of locked areas by Contractor employees to permit entrance of persons other than Contractor employees engaged in the performance of assigned work in those areas, or personnel authorized entrance by the Contracting Officer (KO).

1.1.4.7.3 Lock Combinations: The Contractor shall establish and implement methods of ensuring that all lock combinations are not revealed to unauthorized persons. The Contractor shall ensure that lock combinations are changed when personnel having access to the combinations no longer have a need to know such combinations.

These procedures shall be included in the Contractor’s QCP.

1.1.4.8 Reserved

1.1.4.9 Post Award Conference/Periodic Progress Meetings: The Contractor shall attend any post award conference convened by the contracting activity or contract administration office in accordance with Federal Acquisition Regulation (FAR) Subpart 42.5. The Contracting Officer and Contracting Officer’s Representative (COR) shall meet periodically with the Contractor to review the Contractor's performance. At these meetings the Contracting Officer will apprise the Contractor of how the Government views the Contractor's performance and the Contractor will apprise the Government of problems, if any, being experienced. Appropriate action shall be taken to resolve outstanding issues.

1.1.4.10 Contracting Officer’s Representative (COR): The COR monitors all technical aspects of the contract and assists in contract administration. The COR is authorized to perform the following functions: Assure that the Contractor performs the technical requirements of the contract; perform inspections necessary in connection with contract performance; maintain written and oral communications with the Contractor concerning technical aspects of the contract; issue written interpretations of technical requirements, including Government drawings, designs, and specifications; monitor Contractor's performance and notifies both the Contracting Officer and Contractor of any deficiencies; coordinate availability of government furnished property, and provide site entry of Contractor personnel. A letter of designation issued to the COR, a copy of which is sent to the Contractor, states the responsibilities and limitations of the COR, especially with regard to changes in cost or price, estimates or changes in delivery dates. The COR is not authorized to change any of the terms and conditions of the resulting order.

1.1.4.11 Key Personnel: The Contractor shall provide a contract manager who shall be responsible for the performance of the work. The name of this person and an alternate who shall act for the Contractor when the manager is absent shall be designated in writing to the contracting officer. The contract manager or alternate shall have full authority to act for the Contractor on all contract matters relating to daily operation of this contract. The contract manager or alternate shall be available between 0700 and 1700, Monday through Friday except Federal holidays or when the Government facility is closed for administrative reasons. Qualifications for all key personnel are listed below:

1.1.4.12 Identification of Contractor Employees: All contract personnel attending meetings, answering Government telephones, and working in other situations where their Contractor status is not obvious to third parties are required to identify themselves as such to avoid creating an impression in the minds of members of the public that they are Government officials. They must also ensure that all documents or reports produced by Contractors are suitably marked as Contractor products or that Contractor participation is appropriately disclosed.

1.1.4.13 Contractor Personnel Conduct: Contractor personnel’s conduct shall not reflect discredit upon the Government. The Contractor shall ensure that personnel present a professional appearance. The Contractor’s employees shall observe and comply with all local policies and procedures concerning fire, safety, environmental protection, sanitation, security, and possession of firearms or other lethal or illegal weapons or substance. The Contractor is responsible for ensuring that any Contractor employees providing services under this contract conduct themselves and perform services in a professional, safe, and responsible manner. The Contractor shall remove from the job site any employee for reasons of misconduct or security. In accordance with DOD Directive 5500.7-R, “Joint Ethics Regulation”, Contractor employees must avoid improperly influenced in the execution of their duties under the contract. Particular attention should be paid to acceptance of gifts/ gratuities, and on non-disclosure of sensitive or classified information. The Contractor shall ensure employee conduct complies with 41 U.S. C 423 relative to release of acquisition related information or actions or discussions which may prejudice future competitions. The Contractor shall ensure no Contractor employees conduct political related activities or events on the US Army NSSC Facilities.

1.1.4.14 Data Rights: The Government has unlimited rights to all documents/material produced under this contract.

All documents and materials, to include the source codes of any software, produced under this contract shall be Government owned and are the property of the Government with all rights and privileges of ownership/copyright belonging exclusively to the Government. These documents and materials may not be used or sold by the Contractor without written permission from the Contracting Officer. All materials supplied to the Government shall be the sole property of the Government and may not be used for any other purpose. This right does not abrogate any other Government rights.

1.1.4.15 Antiterrorism (AT) and Operations Security (OPSEC)

1.1.4.15.1 AT Level I Training: All Contractor employees, to include subcontractor employees, requiring access to Army installations, facilities, and controlled access areas shall complete AT Level I awareness training within 30 calendar days after contract start date or effective date of incorporation of this requirement into the contract, whichever is applicable. The Contractor shall submit certificates of completion for each affected Contractor employee and subcontractor employee to the COR or to the Contracting Officer.

1.1.4.15.2 Access and General Protection/Security Policy and Procedures: Contractor and all associated sub-contractors’ employees shall comply with applicable installation, facility, and area commander installation/facility access and local security policies and procedures. The Contractor shall also provide all information required for background checks to meet installation access requirements to be accomplished by installation Provost Marshall Office, Director of Emergency Services, or Security Office. Contractor workforce must comply with all personal identity verification requirements as directed by DOD, HQDA, and/or local policy. In addition to the changes otherwise authorized by the changes clause of this contract, should the Force Protection Condition (FPCON) at any individual facility or installation change, the Government may require changes in Contractor security matters or processes.

1.1.4.15.3 iWATCH Training: The Contractor and all associated sub-Contractors shall brief all employees on the local iWATCH program. This local developed training will be used to inform employees of the types of behavior to watch for and instruct employees to report suspicious activity to the COR. This training shall be completed within 30 calendar days of contract award and within 30 calendar days of new employees commencing performance with the results reported to the COR NLT 30 calendar days after contract award. The Contractor shall submit employee’s names and information on NSSC Form 600-8-1.

1.1.4.15.4 Contractor Employees Who Require Access to Government Information Systems (IS): All Contractor employees with access to a Government Information Systems must be registered in the ATCTS (Army Training Certification Tracking System) at commencement of services, and must successfully complete the DOD Information Assurance Awareness prior to access to the IS and then annually thereafter.

1.1.4.16 Emergency Medical Services

1.1.4.16.1 The Contractor shall have competent personnel trained and capable of dealing with minor personnel injuries. The Contractor or their employees shall immediately notify their supervisor of any accident requiring emergency medical treatment. The Contractor will, in turn, notify the Contracting Officer or COR within 30 minutes of the incident.

1.1.4.16.2 Emergency medical treatment and services for Contractor personnel is the responsibility of the Contractor. The Contractor shall call 508-233-5911 for medical assistance or other emergencies requiring assistance.

1.1.4.17 Insurance Requirements: In accordance with FAR clause 52.228-5, incorporated herein, prior to commencing any work at the U.S. Army Soldier System Center in Natick, Massachusetts the contractor shall have and maintain during the entire life of this contract the following minimum amounts of insurance:

WORKMEN’S COMPENSATION AND EMPLOYERS LIABILITY –

$100,000.00

AUTOMOBILE LIABILITY –

$200,000.00 PER PERSON

$500,000.00 PER OCCURRENCE

$500,000.00 PER OCCURRENCE FOR BODILY INJURY

$20,000.00 PER OCCURRENCE FOR PROPERTY DAMAGE

GENERAL LIABILITY –

$500,000.00

1.2. Definitions And Acronyms:

1.2.1 Definitions:

1.2.1.1 Cannibalize. Remove parts from Government property for use or for installation on other Government property.

1.2.1.2 Contractor. A supplier or vendor awarded a contract to provide specific supplies or service to the government. The term used in this contract refers to the prime.

1.2.1.3 Contractor Acquired Property. Property acquired, fabricated, or otherwise provided by the Contractor for performing a contract and to which the Government has title.

1.2.1.4 Contracting Officer (KO). A person with authority to enter into, administer, and or terminate contracts, and make related determinations and findings on behalf of the government. Note: The only individual who can legally bind the government.

1.2.1.5 Contracting Officer’s Representative (COR). An employee of the U.S. Government appointed by the contracting officer to administer the contract. Such appointment shall be in writing and shall state the scope of authority and limitations. This individual has authority to provide technical direction to the Contractor as long as that direction is within the scope of the contract, does not constitute a change, and has no funding implications. This individual does NOT have authority to change the terms and conditions of the contract.

1.2.1.6 Defective Service. A service output that does not meet the standard of performance associated with the Performance Work Statement.

1.2.1.7 Deliverable. Anything that can be physically delivered, but may include non-manufactured things such as meeting minutes or reports.

1.2.1.8 Equipment. A tangible item that is functionally complete for its intended purpose, durable, nonexpendable, and needed for the performance of a contract. Equipment is not intended for sale, and does not ordinarily lose its identity or become a component part of another article when put into use. Equipment does not include material, real property, special test equipment or special tooling.

1.2.1.9 Government Furnished Property. Property in the possession of, or directly acquired by, the Government and subsequently furnished to the Contractor for performance of a contract. Government-furnished property includes, but is not limited to, spares and property furnished for repair, maintenance, overhaul, or modification. Government-furnished property also includes Contractor-acquired property if the Contractor-acquired property is a deliverable under a cost contract when accepted by the Government for continued use under the contract.

1.2.1.10 Government Property. All property owned or leased by the Government. Government property includes both Government-furnished property and Contractor-acquired property. Government property includes material, equipment, special tooling, special test equipment, and real property. Government property does not include intellectual property and software.

1.2.1.11. Key Personnel. Contractor personnel that are evaluated in a source selection process and that may be required to be used in the performance of a contract by the Key Personnel listed in the PWS. When key personnel are used as an evaluation factor in best value procurement, an offer can be rejected if it does not have a firm commitment from the persons that are listed in the proposal. The prime Contractor is responsible for performance of all subcontractors.

1.2.1.12 Loss of Government Property. Unintended, unforeseen or accidental loss, damage, or destruction of Government property that reduces the Government’s expected economic benefits of the property. Loss of Government property does not include occurrences such as purposeful destructive testing, obsolescence, normal wear and tear, or manufacturing defects. Loss of Government property includes, but is not limited to:—

(1) Items that cannot be found after a reasonable search;

(2) Theft:

(3) Damage resulting in unexpected harm to property requiring repair to restore the item to usable condition; or

(4) Destruction resulting from incidents that render the item useless for its intended purpose or beyond economical repair.

1.2.1.13 Material. Property that may be consumed or expended during the performance of a contract, component parts of a higher assembly, or items that lose their individual identity through incorporation into an end-item.

Material does not include equipment, special tooling, and special test equipment or real property.

1.2.1.14 Non-Personal Services. The personnel rendering the services are not subject, either by the contract’s terms or by the manner of its administration, to the supervision and control usually prevailing in relationships between the government and its employees. Non personal service contracts are authorized by the government in accordance with FAR 37.012, under general contracting authority, and do not require specific statutory authorization.

1.2.1.15 Physical Security. Actions that prevent the loss or damage of Government property.

1.2.1.16 Property. All tangible property, both real and personal.

1.2.1.17 Property Administrator. An authorized representative of the KO appointed in accordance with agency procedures, responsible for administering the contract requirements and obligations relating to Government property in the possession of a Contractor.

1.2.1.18 Property Records. Records created and maintained by the Contractor in support of its stewardship responsibilities for the management of Government property.

1.2.1.19 Provide. To furnish, as in Government-furnished property, or to acquire, as in Contractor-acquired property.

1.2.1.20 Quality Assurance. The government procedures to verify that services being performed by the Contractor are performed according to acceptable standards.

1.2.1.21 Quality Assurance Surveillance Plan. An organized document written by the government specifying the surveillance methodology used for surveillance of Contractor performance.

1.2.1.22 Quality Control. All necessary measures taken by the Contractor to assure that the quality of an end product or service shall meet contract requirements.

1.2.1.23 Real Property. See Federal Management Regulation 102-71.20 (41 CFR 102-71.20).

1.2.1.24 Sensitive Property means property potentially dangerous to the public safety or security if stolen, lost, or misplaced, or that shall be subject to exceptional physical security, protection, control, and accountability. Examples include weapons, ammunition, explosives, controlled substances, radioactive materials, hazardous materials or wastes, or precious metals.

1.2.1.25 Subcontractor. One that enters into a contract with a prime Contractor. The Government does not have privity of contract with the subcontractor.

1.2.1.26 Unit Acquisition Cost means—

(1) For Government-furnished property, the dollar value assigned by the Government and identified in the contract; and

(2) For Contractor-acquired property, the cost derived from the Contractor’s records that reflect consistently applied generally accepted accounting principles.

1.2.1.27 Wide Area Work Flow (WAWF): A secure web based system for electronic invoicing, receipt, and acceptance. WAWF allows government vendors to submit and track invoices and receipt/acceptance documents over the web and allows government personnel to process those invoices in a real-time, paperless environment.

1.2.1.28 Work Day. The number of hours per day the Contractor provides services in accordance with the contract.

1.2.1.29 Work Week. Monday through Friday, unless specified otherwise.

1.2.2 Acronyms:

ACOR Alternate Contracting Officer's Representative AFARS Army Federal Acquisition Regulation Supplement AR Army Regulation CAP Contractor Acquired Property CFR Code of Federal Regulations CONUS Continental United States (excludes Alaska and Hawaii) COR Contracting Officer Representative COTS Commercial-Off-the-Shelf DA Department of the Army DFARS Defense Federal Acquisition Regulation Supplement DMDC Defense Manpower Data Center DOD Department of Defense FAR Federal Acquisition Regulation GFP Government-Furnished Property HIPAA Health Insurance Portability and Accountability Act of 1996 KO Contracting Officer OCI Organizational Conflict of Interest OCONUS Outside Continental United States (includes Alaska and Hawaii) ODC Other Direct Costs PA Property Administrator PIPO Phase In/Phase Out POC Point of Contact PRS Performance Requirements Summary PWS Performance Work Statement QA Quality Assurance QAP Quality Assurance Program QASP Quality Assurance Surveillance Plan QC Quality Control QCP Quality Control Program TE Technical Exhibit WAWF Wide Area Work Flow

1.3. Government Furnished Items and Services:

1.3.1 Utilities: The Government will provide all the necessary utilities such as electricity and water etc. to facilitate the execution of this contract. The Contractor shall instruct employees in utilities conservation practices. The Contractor shall be responsible for operating under conditions that preclude the waste of utilities, which include turning off the water faucets or valves after using the required amount to accomplish cleaning equipment.

1.3.2 Record Keeping. The Contractor shall establish and maintain the records of Government property in accordance with FAR 52.245-1 and the Property Administration Guidebook. They are:

(1) Name, part #, NSN

(2) Quantity received, issued, on hand

(3) Unit acquisition cost

(4) Unique Item Identifier

(5) Unit of Measure

(6) Accountable contract #

(7) Location

(8) Disposition

(9) Posting reference or date of transaction

(10) Date placed in service

The Contractor shall tag, label, or mark Government Furnished Property as subject to serially manage items IAW DFARs 252.245-7000.

1.4. Contractor Furnished Items and Responsibilities:

1.4.1 General: The Contractor shall provide all personnel, equipment, tools, materials, supervision and services required to perform work under this contract that are not listed under Section 1.3 of this PWS. The Contractor shall provide new or factory reconditioned parts and components when providing maintenance and repair services as outlined in the PWS. All replacement units, parts, components, and materials to be used in the maintenance and repair equipment shall be compatible with that existing equipment on which it is to be used; shall be of equal or better quality than original equipment specifications; shall comply with applicable Government, commercial, or industrial standards such as National Board of Underwriters or Underwriters’ Laboratories (UL), National Board of Fire Underwriters, National Electrical Manufacturer’s Association, etc… and used in accordance with original design and manufacture intent. If the original manufacturer has updated the quality of parts for current production, parts supplied under this contract shall equal or exceed the updated quality.

1.4.2 Materials: The Contractor shall provide all necessary tools and materials required to perform the work under this contract. All hazardous wastes shall be removed from government property and be disposed of by, and at the expense of the Contractor. This includes, but is not limited to, used oil, contaminated or uncontaminated refrigerant, and PCBs. The Contractor shall maintain current Material Safety Data Sheets (MSDS) for any materials used in the performance of his work:

1.4.3 Permits: The Contractor is responsible for obtaining all required permits for Hot Work, including but not limited to, torch cutting, welding, laser cutting, soldering etc. Permits shall be obtained prior to commencement of any Hot Work. Permits may be obtained by contacting the Public Works Team, Fire Inspector at (508)-233-4365.

1.5. Specific Tasks:

1.5.1 Replacement of Building #2 reverse osmosis system: Remove existing reverse osmosis system. Remove all existing equipment and cut back existing piping to accommodate the installation of the new system. The contractor shall furnish and install a new Culligan Series G1 reverse osmosis system (or equal). The contractor shall furnish and install a new 300 gallon storage tank. Contractor shall furnish and install a new Horse Grundfos pump (or equal). All new equipment shall be re piped into the existing water piping system. All new equipment shall be connected electrically to existing power. The contractor shall ensure that the new reverse osmosis will be fully functional after installation. The areas around all the construction shall be cleaned up to the point of the condition before work was performed.

1.5.2 Replacement of Building #5 water softener system: Remove existing water softener system. Remove all existing equipment and cut back existing piping to accommodate the installation of the new system. The contractor shall furnish and install two (2) new Culligan HE 1.5 Duplex Softeners (or equal). All new equipment shall be re piped into the existing water piping system. All new equipment shall be connected electrically to existing power.

The contractor shall ensure that the new water softener system will be fully functional after installation. The areas around all the construction shall be cleaned up to the point of the condition before work was performed.

1.5.3 Yearly maintenance on Deionized water systems: The contractor shall service and perform monthly maintenance on the de-ionized water filtration systems. The contractor shall check the systems to insure they are operating properly in accordance to manufacturer’s instructions. All new polypropylene synthetic fiber elements (filter type and/or element changes) shall be subject to government approval. The filtration system, and all its components, shall be equal to or exceed the existing systems in place now. The contractor shall supply any fittings required to connect the tanks to the existing PVC piping and connections between tanks. The flow of de-ionized water shall always be of a quality not less than 10 million Ohms per Cubic Centimeter. Each system shall be metered separately and summarized monthly for total usage by account for billing purposes. The monthly charge shall include any repair or service that may be required to maintain the system in good working order and insure an uninterrupted flow. Contractor shall clean any and all debris created around Tanks and pad area whenever any work or replacement service is being done. The contractor shall supply a new de-ionizing system at each site. This system shall include, but not limited to, any and all filters, pumps, tanks and meters necessary to support the existing use of de-ionized at that site. Systems shall be equal to or exceed the existing systems in place now. Replacement tanks and filters are based on usage of up to 9000 gallons per year.

1.5.3.1 Deionized water systems, Research Building #3, Basement – Room R0M1:

Continuously treat the government’s potable water supply with a removal capacity of not less than 48,000 grains and backup system for use when the primary system becomes exhausted.

Replace every 90 calendar days (4 times per year)

(1) Cartridge – 20” 5um Code F CTN ST

(1) 2.1cf, W/Cation Premium

(3) 2.1cf, W/Type 1 M/B PR

(2) 2.1cf, W/Carbon Premium

(1) 2.1cf, W/Anion Type 1

1.5.3.2 Deionized water systems, Development Building #4, Basement – Room D0M2:

Continuously treat the government’s potable water supply with a removal capacity of not less than 108,000 grains and backup system for use when the primary system becomes exhausted.

Replace every 120 calendar days (3 times per year)

(1) Cartridge – 20” 5um Code F CTN ST

(1) Cartridge – 20” 5um Code F CTN ST

(1) Cartridge – 20” 10um Code F CTN

(1) 1.2cf, W/Cation Premium

(2) 1.2cf, W/Type 1 M/B PR

(2) 1.2cf, W/Carbon Premium

(1) 1.2cf, W/Anion Type 1

1.5.4 Yearly maintenance on Water Softener Systems:

The contractor shall service and perform scheduled monthly maintenance to the water softener systems.

The contractor shall check the systems to insure that they are operating properly in accordance with manufacturer instructions. Contract service and maintenance representative will report to the COR at the conclusion of all service and maintenance calls to this base

1.5.4.1 Yearly maintenance on Water Softener Systems locations of system:

Building #2, Climatic Chambers at the rear of the building Building #5, Mechanical room 142

1.5.4.2 Yearly maintenance on Water Softener Systems monthly maintenance description of services:

Inspect all units for proper operation.

Test water to ensure water quality at a point of use connection.

Furnish and install salt into tanks as needed to ensure proper operation.

1.5.4.3 Yearly maintenance on Water Softener Systems Once per year maintenance description of services:

Change pilot valve screen in Flo-Pak cartridges.

Repair or replace Flo-Pak cartridges as needed.

Clean all salt tanks.

1.5.5 Preventative Maintenance Services: Contractor shall perform Preventive Maintenance (PM) on the equipment and in accordance with the specific tasks described in Section 1.5.

1.5.6 Unscheduled Maintenance Calls: Unscheduled maintenance repairs will also be made when necessary or whenever any piece of equipment becomes inoperable unexpectedly. Upon notification from the COR, the service contractor shall be required to perform maintenance services, which may include cleaning, repairs and/or replacements. This service shall correct conditions which can pose, or are likely to pose, a risk to public health, safety and or the environment. All repairs shall be in accordance with accredited standards, manufacturers’ specifications, and codes applicable to equipment covered in PWS. The Contractor shall also be reimbursed for costs for any materials/equipment ordered under the task order issued by the Government in conjunction with the unscheduled maintenance. No profit shall be added to this material/equipment. All costs of materials/equipment shall be itemized on the invoice, such as purchase price of material/equipment, cost of transportation and cost of handing. The Government reserves the right to compete unscheduled maintenance requirements separately if the quotes submitted are found to be excessive in comparison the open market rates for like or similar equipment and services.

1.5.7 Repair Maintenance Calls: Service Calls will be classified as routine when the work does not qualify as an emergency or urgent call (i.e. reduced system capability). The Contractor shall respond to and begin work on routine service calls within 24 hours after receipt of the call unless otherwise scheduled with the COR. Routine service call work will normally be performed during the government’s regular working hours. The Contracting Officer or the COR will notify the Contractor of repairs to be made from the service call. The Contractor shall report to the work location, survey the repair, and provide to contracting an estimated time to repair and cost of repairs not covered in the basic service contract. The Contractor shall commence repair work after notification from the Contracting Office or COR. All repair work shall be in accordance with normal commercial practices using parts specified by the manufacturer or items of equal or better quality. The Contractor must notify the COR of all projected downtime and estimated time for repair. The Contractor shall have adequate procedures for receiving service call work and telephone messages, and for receiving and responding to service calls 24 hours per day, seven days a week, including weekends and holidays, throughout the length of this contract. The Government may decide to Repair by Replacement. When a piece of equipment is beyond repair or it is more advantageous to the Government than repairing the piece equipment, the Contractor shall notify the Contracting Officer and the COR.

1.5.8 Emergency Maintenance Calls: Service calls will be classified as an emergency when system failures constitute a danger to personnel, threaten to damage property, or threaten to disrupt activity operations or mission.

The Contractor shall provide an emergency contact phone. . The Contractor will be on call 24-hours a day, seven days a week, including weekends and holidays, throughout the length of this contract. The Contractor shall respond and act on emergency inspections/repairs within three (3) hours of being notified. The Contractor shall receive requests for emergency services from the Directorate Public Works or other authorized government officials. A list of authorized individuals will be provided after award of contract. All repair work shall be in accordance with normal commercial practices using parts specified by the manufacturer or items of equal or better quality.

1.5.9 Replacement Parts: During the process of performing normal maintenance or emergency services, the Contractor shall supply, repair and replace any worn, damaged or broken items. Only parts that are correctly designed and suitable in all respects shall be used. The Contractor is responsible for following all guidelines, installation and maintenance recommendations as required by the manufacturer of the item being serviced or replaced. The Contractor shall install only those parts that are equal to or better than the parts that were removed.

The Government will not be liable for repairs made necessary by negligence, accident or misuse by the Contractor.

1.5.10 Reports: The Contractor shall prepare and submit a written report within 3 business days after the Preventative Maintenance or repairs are completed in accordance with Contract Data Requirements List (CDRL) A001. The report shall include the date and time of the service call, the location of the component, the repairs performed, and the name of the technician performing the repairs.

1.5.11 Contractor Manpower Reporting (CMR): The Office of the Assistant Secretary of the Army (Manpower & Reserve Affairs) operates and maintains a secure Army data collection site where the Contractor shall report ALL Contractor manpower (including subcontractor manpower) required for performance of this contract. The Contractor shall supply all the information in the format using the following web address https://Contractormanpower.army.pentagon.mil. The required information includes: (1) Contracting Office, Contracting Officer, or also known as the Contracting Officer’s Representative (COR); (2) Contract number, including task and delivery order number; (3) Beginning and ending dates covered by reporting period; (4) Contractor's name, address, phone number, e-mail address, identity of Contractor employee entering data; (5) Estimated direct labor hours (including sub-Contractors); (6) Estimated direct labor dollars paid this reporting period (including sub-Contractors); (7) Total payments (including sub-Contractors); (8) Predominant Federal Service Code (FSC) reflecting services provided by Contractor (and separate predominant FSC for each sub- Contractor if different); (9) Estimated data collection cost; (10) Organizational title associated with the Unit Identification Code (UIC) for the Army Requiring Activity (the Army Requiring Activity is responsible for providing the Contractor with its UIC for the purposes of reporting this information); (11) Locations where

Contractor and sub-Contractors perform the work (specified by zip code in the United States and nearest city, country, when in an overseas location, using standardized nomenclature provided on website); (12) Presence of deployment or contingency contract language; and (13) Number of Contractor and sub-Contractor employees deployed in theater this reporting period (by country). As part of its submission, the Contractor shall provide the estimated total cost (if any) incurred to comply with this reporting requirement. Reporting period shall be the period of performance not to exceed 12 months ending September 30 of each government fiscal year and must be reported by 31 October of each calendar year. Contractors may use a direct XML data transfer to the database server or fill in the fields on the website. The XML direct transfer is a format for transferring files from a Contractor’s system to the secure website without the need for separate data entries for each required data element at the website. The specific formats for the XML direct transfer may be downloaded from the website.

1.5.12 Environmental Contaminates: The Contractor is responsible for contacting the COR and Contracting Officer whenever any questions arise concerning materials that may be contaminated (i.e. soils, metals, insulation, building materials etc.). Work shall be stopped until an agent from the Soldier Systems Center Environmental Team is notified. The Environmental Team, Safety and Health Office, (ESHO), will be responsible for performing all testing, storage and handling of suspected or confirmed contaminated material. The Contractor shall submit a Material Safety Data Sheet for all hazardous materials to be used in this contract. The Contractor is shall be responsible for all costs associated to contamination clean up.

1.5.13 Environmental Reporting: Any release of oil (including leaks from hydraulic hoses and equipment) hazardous waste or hazardous materials at NSSC greater than one (1) pound or one (1) gallon shall be immediately reported to the NSSC SECURITY at (508)-233-4201 and the ESHO at (508)-233-5393 during normal duty hours.

This does not relieve the Contractor of reporting requirements including State and Federal laws (EPA or Massachusetts DEP). Any hazardous waste released to the environment (including leaks from hydraulic hoses and equipment) as a result of Contractors work shall be the sole responsibility of the Contractor and shall be cleaned up by the Contractor with no additional expense to the government. Any clean up will be done to the standards set forth in 40 CFR 260. The Contractor shall immediately contact the ESHO, when required by law, to contact the Federal, Local Environmental Agency or Occupational, Safety and Health agencies for any reason related to compliance requirements arising out of performance of this contract. In the event of any agency contacts the Contractor for any reason relating to compliance requirements arising out of this contract, the Contractor shall immediately contact the ESHO and the Contracting Officer no later than the close of business on the day the contract is made. If such communication is made after regular business hours, notification will be made immediately on the next day of business. The Contractor shall also provide the name, telephone number of the agency, name of the person making the contact and the substance of any verbal or written communication from such agency.

1.6. Applicable Publications (Current Editions)

1.6.1 The Contractor shall abide by all applicable regulations, publications, manuals, and local policies and procedures. Any Contractor provided publications are to be procured and maintained at Contractor’s expense.

TM 5-610 Preventive Maintenance Facilities Engineering Buildings and Structures http://armypubs.army.mil/eng/DR_pubs/dr_a/pdf/tm5_610.pdf

a. American Society of Mechanical Engineers (ASME):

b. National Electric Code (NEC).

c. Uniform Building Code (UBC).

National Fire Protection Association (NFPA) 101: Life Safety Code, 2009 Edition or latest edition

1.7. Appendix List:

1.7.1 Appendix A – Deliverables Schedule

Deliverable Frequency # of Copies Medium/Format Submit To

CDRL A001

Contractor shall provide a detailed report showing all work completed and submit within three

(3) days after work completed including dates work was performed.

Contractor shall tag and log all work performed on all equipment.

Contractor shall provide the report within three (3) days after work completed.

See Section 1.5.10

2 Originals.

PDF File.

Typed/Written

Contract COR

CDRL A002

Quality Control Program (QCP):

The Contractor shall develop and maintain an effective QCP to ensure services are performed in accordance with (IAW) this PWS and Contract Data Requirements List

(CDRL) A002.

See Section 1.1.4.4 3 Original 1 Original.

Hardcopy PDF File.

Contract COR

2. CONTRACT ADMINISTRATION

2.1 In no event shall any understanding or agreement, contract modification, change order, or other matter in deviation from the terms of this contract between the Contractor and a person other than the Contracting Officer be effective or binding upon the Government. All such actions must be formalized by a proper contractual document executed by the Contracting Officer.

2.2 All correspondence pertaining to this contract will be addressed to:

Army Contracting Command Aberdeen Proving Ground Natick Contracting Division (CCAP-SCN)

Bldg 1, 3rd Floor ATTN: Michael Vincent 10 General Greene Avenue Natick, MA 01760

• The telephone and e-mail address of the Contracting Officer (KO) is:

Contracting Officer:

Michael Vincent

(508) 233- 6138 Michael.W.Vincent.civ@mail.mil

3. SPECIAL REQUIREMENTS

3.1 Contractors Organization and Key Personnel

The Contractor's organization shall be established with authority to effectively accomplish the objectives of the Technical Data Package and Scope of Work. This organization shall become effective upon award of the contract and its integrity shall be maintained for the duration of the contract effort.

The key personnel listed in paragraph below are considered to be critical to the successful performance of this contract. Prior to replacing these key personnel, the Contractor shall notify the contracting officer. The Contractor shall provide advance notice of the proposed changes and shall demonstrate that the qualifications of the proposed substitute personnel are generally equivalent to or better than the qualifications of the personnel being replaced.

Key Personnel List

NAME POSITION

Prior to permanently reassigning any of the specified individuals to other contracts, the Contractor shall provide the Contracting Officer not less than thirty (30) days advance notice and shall submit justification (including proposed substitutions) in sufficient detail to permit evaluation of the impact on the program. The "Key Personnel" list may be amended from time to time during the course of the contract to either add or delete personnel, as appropriate.

4. DOCUMENT EXHIBITS AND OTHER ATTACHMENTS

DOCUMENT TYPE DESCRIPTION PAGES DATE

CDRL A001 Report 1 30 Nov 2016

CDRL A002 Quality Control Program 1 30 Nov 2016