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Department of the Army Pamphlet 290-5 Cemeteries Administration, Operation and Maintenance of Army National and Post Cemeteries Headquarters Department of the Army Washington, DC x XXX 2015
UNCLASSIFIED
SUMMARY of CHANGE
DA PAM 290-5
Administration, Operation and Maintenance of Army National and Post Cemeteries
This major revision, dated TBD—
· Changes the title of the Pamphlet.
· Changes the proponent of the Pamphlet to the Executive Director, ANMC.
· Incorporates major changes to the procedures and operations for Army National Military Cemeteries and Army Post Cemeteries to account for realignment of responsibilities, modern technologies, and innovation across cemetery business operations to ensure Army cemeteries are operated and maintained as the current industry standard.
· Incorporates merged policies for Army National Military Cemeteries, Post Cemeteries, and USMA Cemetery into executable procedures for all types of cemeteries within the Army.
· Adds a Cemetery Organization Inspection Program Appendix and Inspection Checklist.
UNCLASSIFIED // PRE-DECISIONAL
DRAFT Department of the Army Pamphlet 290-5, Administration, Operation and Maintenance of Army National and Post Cemeteries (as of 109 November 2015)
· Adds a Cemetery Responsible Official Training and Certification Program Appendix.
DRAFT – UNCLASSIFIED // PRE-DECISIONAL – DRAFT
By order of the Secretary of the Army:*DA PAM 290-5 Effective TBD Headquarters Department of the Army Washington, DC x XXX 2016
Cemeteries—General
Army Cemeteries
MARK A. MILLEY
General, United States Army Chief of Staff
Official:
GERALD O’KEEFE
Administrative Assistant to the Secretary of the Army
History. This publication is a major revision.
Summary. This pamphlet outlines procedures and systems for the operation, maintenance, administration, and inspection of cemeteries for which the Department of the Army is responsible.
Applicability. This pamphlet applies to all headquarters and organizations leading and supporting cemeteries for which the Army is responsible, including Army national and post cemeteries; Army-controlled plots in private cemeteries used to re-inter those originally interred in an Army Cemetery; cemeteries and burial plots located on Army property that were originally established to inter enemy prisoners of war; Army cemeteries originally established to inter persons who died while criminally incarcerated; private cemeteries on Army property; private cemeteries on private land; and not otherwise defined cemeteries; including within the Active Army, U.S. Army Reserve, and cemeteries on Department of Defense property for which the U.S. Army National Guard is responsible.
Proponent and exception authority. The proponent of this pamphlet is the Executive Director, Army National Military Cemeteries. The proponent has the authority to approve exceptions or waivers to this pamphlet that are consistent with controlling law and regulations. The proponent may delegate this approval authority, in writing, to a division chief within the proponent agency or its direct reporting unit, in the grade of colonel or the civilian equivalent. Activities may request a waiver to this pamphlet by providing justification that includes a full analysis of the expected benefits and must include formal review by the activity’s senior legal officer. All waiver requests will be endorsed by the commander or senior leader of the requesting activity and forwarded through their higher headquarters to the policy proponent. Refer to AR 25-30 for specific guidance.
Army Internal Control Process. This pamphlet contains internal control provisions and identifies key internal controls that must be evaluated as part of command or garrison Organization Inspection Programs. (see appendix D).
Suggested improvements. Users are invited to send comments and suggested improvements on DA Form 2028 (Recommended Changes to Publications and Blank Forms) directly to Executive Director, Army National Military Cemeteries, Arlington National Cemetery, Arlington, VA 22211-5003.
Distribution. This pamphlet is available in electronic media only and is intended for command levels A, B, C, D, and E for the Active Army, the Army National Guard of the United States, and the U.S. Army Reserve.
° *This publication supersedes DA PAM 290-5, Administration, Operation, and Maintenance of Army Cemeteries, dated 1 May 1991.
DRAFT – UNCLASSIFIED // PRE-DECISIONAL – DRAFT
i
Contents (Listed by paragraph and page number)
Chapter 1 Introduction, page 1 Purpose • 1-1, page References • 1-2, page Explanation of abbreviations and terms • 1-3, page Background • 1-4, page
Chapter 2 Honor the Fallen through Burial, page General • 2-1, page Authorized representatives • 2-2, page Determination of eligibility • 2-2, page Burial systems of record • 2-4, page Conduct of funeral services • 2-5, page Viewing of remains in Army Cemeteries • 2-6, page Group burials • 2-7, page Exceptions and disinterment’s • 2-8, page Records accountability and Quality Assurance/Quality Control • 2-9, page DA Form 2122, Record of Interment • 2-10, page Army Cemetery Operations Reports • 2-11, page
Chapter 3 Chain of Custody, page General • 3-1, page Receiving remains • 3-2, page Cremated remains storage and transfer • 3-3, page Affixing tags to caskets or urns • 3-4, page Marking of grave and urn liners • 3-5, page Verification of chain of custody • 3-6, page Chain of custody photographs • 3-7, page
Chapter 4 Government and Private Markers, page
Section I Government Headstones and Markers General • 4-1, page Government headstones and markers • 4-2, page Delivery and receipt • 4-3, page Headstone and marker erection and storage • 4-4, page Maintenance • 4-5, page Headstone resetting and realignment • 4-6, page Replacement • 4-7, page
Contents—Continued
Disposition of headstones and markers • 4-8, page
Section II Private Markers Authority for installation • 4-9, page Stipulation of contracts • 4-10, page Emblems and insignia • 4-11, page Specifications • 4-12, page Delivery and acceptance • 4-13, page Erecting a monument • 4-14, page
Section III Memorials and Commemorative Tablets General • 4-15, page Application for memorial headstone or marker • 4-16, page Memorial sections • 4-17, page Delivery and inspection • 4-18, page
Chapter 5 Grounds Management, page
Section I Interment Operations General • 5-1, page Assignment of gravesites • 5-2, page Layout of gravesites • 5-3, page Excavation of gravesites • 5-4, page Closing of gravesites • 5-5, page Preserving the integrity of gravesites • 5-6, page Cemetery maps and gravesite layout plans • 5-7, page
Section II Horticulture General • 5-8, page Turf maintenance • 5-9, page Maintenance and installation of planting beds • 5-10, page Maintenance and planting of trees and shrubs • 5-11, page Sustainable landscape practices • 5-12, page Invasive species management • 5-13, page General grounds maintenance • 5-14, page Application of floral regulations • 5-15, page
Section III Facilities and Infrastructure Buildings and structures • 5-16, page Utility systems • 5-17, page Roads, drives, walks, drains, and other features • 5-18, page Signage • 5-19, page
Section IV Construction Project Planning • 5-20, page Project oversight • 5-21, page
Chapter 6 Equipment, page General • 6-1, page Allowances • 6-2, page Preventive Maintenance • 6-3, page Scheduled Maintenance and Repair • 6-4, page Equipment Tracking • 6-5, page Scheduled Maintenance and Repair • 6-6, page
Chapter 7 Maintain and Communicate the Army Cemeteries’ Living History, page Visitors • 7-1, page Memorial services and ceremonies • 7-2, page Use of the Flag • 7-3, page Flags used on Memorial Day • 7-4, page Photographs and videotaping/filming • 7-5, page Historical activities • 7-6, page
Chapter 8 Training and Education, page Training and education • 8-1, page Understanding grief and resiliency • 8-2, page Conduct and appearance of cemetery employees • 8-3, page
Chapter 9 Safety, page General • 9-1, page Protective clothing and equipment • 9-2, page Accident reporting • 9-3, page Accident prevention measures • 9-4, page Fire prevention and protection • 9-5, page
Chapter 10 Acquisitions and Resource Management, page General • 10-1, page Applicability • 10-2, page ANMC Acquisition Management and Oversight (AMO) program • 10-3, page ANMC responsibilities • 10-4, page CRO responsibilities • 10-5, page
Chapter 11 Inspections and Assessments, page General • 11-1, page ANMC Organizational Inspection Program (OIP) • 11-2, page
Contents—Continued
Appendixes
A. References
B. Army National Military Cemeteries Organizational Inspection Program
C. Army National Military Cemeteries Cemetery Responsible Official Certification Program
D. Gravesite Layout Example
E. Grave/Niche Marker Template Example
Glossary
Index
Chapter 1 Introduction
1-1. Purpose This DA pamphlet provides procedures, processes and delineates responsibilities for implementing cemetery policy as described in AR 290-5. It serves as a guide to aid in discharging duties for the accomplishment of the overall Army cemetery mission. This pamphlet also provides references to cemetery administrative policies, other Army regulations, procedures, and technical requirements.
1-2. References Required and related publications and prescribed and referenced forms are listed in appendix A.
1-3. Explanation of abbreviations and terms Abbreviations and special terms used in this pamphlet are explained in the glossary.
1-4. Background
| a. The United States Army has 2 national cemeteries, 26 Army Post cemeteries, 8 Enemy Prisoner of War cemeteries, 3 Army-controlled plots in private cemeteries, and 1 cemetery for those who die while criminally incarcerated (these are listed in Appendix B, AR 290-5). |
| b. Although Arlington National Cemetery has a distinctive status as a principal national shrine, all Army cemeteries are likewise steeped in their own histories and traditions. |
| c. It is crucial that the Army’s cemeteries be maintained in the best condition possible, so that both the families of the deceased and the general public are assured that the Army’s cemeteries are fitting resting places for those they love and revere. With the attentiveness and devotion of the civilian and military personnel who will use it, this pamphlet can be a valuable tool in successfully performing the overall Army cemetery mission. |
Chapter 2 Honor the Fallen through Burial
2-1. General The purpose of Army Military Cemeteries is to inter eligible veterans and their eligible loved ones with dignity and honor. 32 CFR § 553 contains governing laws and authorities for eligibility policy for burial in Arlington National Cemetery (ANC) and the Soldiers’ and Airmen’s Home National Cemetery (SAHNC). 32 CFR § 554 contains governing laws and authorities for eligibility policy for Army Post Cemeteries. Procedures and approval authorities for requests for exceptions to eligibility policy are covered in AR 290-5, Chapter 3-7.
2-2. Authorized representatives Requests for burial in Army cemeteries must be submitted by the decedent’s person authorized to direct disposition of human remains (PADD) or primary next of kin (PNOK) as defined in DoDI 1300.18. Casualty Assistance Officers will refer to AR 600-8-1, Army Casualty Program, for specific details and instructions. Normally the PNOK has the authority to direct disposition. AR 638–2, Care and Disposition of Remains and Disposition of Personal Effects, provides specific guidance to determine who is authorized to direct disposition.
2-3. Determination of eligibility Per AR 290-5, determination of eligibility is an inherently governmental function and must be approved by a Federal Government employee. Additional procedures not found in the code of federal regulations or AR 290-5 are described below.
| a. Members of the Armed Forces dying on active duty. To be eligible for burial in an Army cemetery, the individual requesting services shall provide a DD1300, Report of Casualty, and a Statement of Good Standing, which characterizes the nature of the deceased’s service, from the service member’s Chain of Command, a copy of a Death Certificate or burial permit and a copy of a Cremation Certificate, if applicable, for cremated remains. For services at ANC and SAHNC, these documents will be forwarded to the Interment Services Branch (ISB), ANC (phone: 877-907-8585; fax: 571-256-3334). For services at other Army cemeteries, these documents will be forwarded to the CRO. |
| b. Former Members of the Armed Forces (including retired personnel). |
| (1) General. To ensure that the decedent meets the current eligibility criteria, verification of service will be initiated immediately upon request for burial. The burden of proof for supplying authoritative documentation of service falls upon the individual making the request, not with the government. To be eligible for burial in an Army cemetery, the individual requesting services shall provide a DD 214, Certificate of Release or Discharge from Active Duty, or equivalent form for service members discharged before the DD 214 was in effect (1 January, 1950), a copy of a Death Certificate or Burial Permit and a copy of a Cremation Certificate, if applicable. For services at ANC and SAHNC, these documents will be forwarded to the ISB, ANC (phone: 877-907-8585; fax: 571-256-3334). For services at other Army cemeteries, these documents will be forwarded to the CRO. |
(2) In addition to ensuring the decedent meets eligibility criteria as described above, CROs will make reasonable efforts to verify, through their local Provost Marshall Office (PMO) if necessary, that decedents who might otherwise be eligible for interment in an Army cemetery, are not rendered ineligible for having been convicted of a Capital Crime as described 38 USC 2411.
| (3) Disabled Veterans' Eligibility for Arlington National Cemetery. A veteran who was discharged for disability before 1 October 1949 with a disability of 30 percent or more is eligible for interment in Arlington National Cemetery. |
| (a) The veteran’s last period of honorable service in the Armed Forces will be verified as indicated in (1) above; |
| (b) The veteran’s name and, if available, service number, social security number, U.S. Department of Veterans Affairs (VA) claim number, and the location of the regional office having jurisdiction over the veteran’s record will be transmitted to the VA for verification of the veteran’s disability status. |
| (c) If the request for interment is at Arlington National Cemetery, the individual requesting services will provide Arlington National Cemetery with the VA Rating Sheet, which must indicate disability determination date, effective on the date of discharge. |
| (d) Veterans eligible to receive a pension for a disability not connected with service are not eligible for interment in Arlington National Cemetery unless they meet other qualifying criteria. |
| (4) When problems of obtaining verification of service data or determining eligibility arise, the matter will be referred to the official responsible for interment services. |
| c. Members of Reserve Components (including the National Guard) |
| (1) Membership in a Reserve Component unit of the Armed Forces does not in itself constitute eligibility for interment in an Army cemetery. Members are not eligible for burial in an Army cemetery unless they also meet requirements in 32 CFR 553 for Army National Military Cemeteries or 32 CFR § 554 for other Army cemeteries. |
| (2) Individuals requesting inurnment for members of the reserve components at Arlington National Cemetery will be requested to forward Title 10 orders to Arlington Cemetery’s ISB to verify active duty service(not for training) for eligibility purposes. |
| (3) Members of the Reserve Components may be eligible for interment in other national cemeteries administered by the VA or a respective State and should be referred to that office for information concerning interment. |
| d. Members of families entitled to interment. |
| (1) Spouse or child. |
| (a) If an eligible dependent predeceases a former member of the Armed Forces who may be eligible for interment in an Army cemetery, the service of the military member will be verified as indicated in paragraph 2-3 b. (1). |
| (b) A DA Form 2386, Agreement for Interment, must be obtained from the service member that he or she will eventually be interred in the same grave. The DA Form 2386 will be completed and maintained in the cemetery record until the service member is interred, at which time the form will be destroyed. |
| (c) If the service–connected member is unable to complete the DA Form 2386 by the scheduled interment date, the DA Form 2386 must be signed by a person legally authorized to act on the service-connected member’s behalf (e.g. Power of Attorney) in order to conduct the interment of the family member. |
| (d) Eligibility for burial of unmarried adult children is covered in 32 CFR § 553 for Army National Military Cemeteries and in 32 CFR § 554 for other Army cemeteries. |
| (2) Widow or widower. |
| (a) When a request is received for the interment of a widow or widower of a service–connected person who has already been interred in the cemetery, the death certificate of the decedent must reflect a status other than married at time of death. |
| (b) For Arlington National Cemetery, The Supervisor, Administrative Services Division, must obtain from the Superintendent, Arlington National Cemetery, authorization to inter the widow or widower of a member of the Armed Forces whose remains have been officially declared non-recoverable or who was— |
| (i) Lost or buried at sea. |
| (ii) Officially determined to be permanently absent in the status of missing, or missing in action. |
| (c) In order to obtain authority, the CRO will be furnished as much information as possible concerning the wife’s or husband’s military service, and the time and date tentatively scheduled for the interment. |
| e. Verification of Subsequent Interments. When a request is received for the burial of an eligible decedent, CROs will verify previous interments made, if any. |
| f. Gravesite Reservations. Valid reservations for burial space will be honored in accordance with AR 290-5, Army Cemeteries, Chapter 3-2. CROs will contact eligible persons with reservations in Army Cemeteries no less than every five (5) years to ensure the reservation is still needed. The CRO will ensure that records are maintained, updated, and annotated when reservations are verified. Persons with reservations for burial sites in Army Cemeteries should provide the Army installation responsible for the reserved grave site with contact information as necessary. Army CROs who are unable to contact eligible persons with reserved burial space in Army cemeteries are authorized to re-designate the gravesite after a period of one (1) year beyond the five (5) year contact requirement. Attempts to contact eligible persons with reservations must be properly documented (certified mail; copies of fax transmissions, emails, phone calls, etc.) by the CRO before re-designating a gravesite. |
| g. CROs will accurately verify PADD/PNOK and provide eligibility documentation requirements to PADD/PNOK within one working day of interment request. CROs will make 100% accurate eligibility determinations and provide eligibility determination response to PNOK w/in 5 working days of receipt of all eligibility documentation. |
2-4. Burial systems of record The Army currently uses two automated systems for interment scheduling and documentation— Army post cemeteries are using the Research Tool to upload interment documentation (with a back-up manual system using DA Form 2122, Record of Interment) while the Army National Military Cemeteries are using the Interment Services System (ISS) for scheduling and documentation. It is anticipated that in the near future, all cemeteries will transition to an upgraded version of ISS. In accordance with AR 290-5, Army Cemeteries, Chapter 5-4 each cemetery will use one of these systems to schedule and record interment services.
2-5. Conduct of funeral services
| a. Professional and Compassionate Funeral Services. |
| (1) The CRO, in dealing with the family and friends of the deceased, must provide an environment that supports the grieving process and bereavement. In order to accomplish the inherently governmental task associated with the transfer of custody of the remains, the CRO will ensure that a competent representative of the government personally attends burial services in Army cemeteries on behalf of the U.S. Army. |
| (2) Coordination for funeral services must be conducted in a flawless and professional manner. The CRO must ensure that the following minimum elements are coordinated and conducted in a fitting military manner for the service— |
| (a) Chaplain support |
(b) Military honors detail
| (c) Transportation of remains |
| (d) Music (“Taps”) |
| (e) Proper commemoration of the decedent on a Headstone or Niche Cover |
| (3) Committal services will be conducted graveside, or when not practical, the PNOK must be informed of the final resting place of the decedent. |
| b. Scheduling of Services. The CRO is responsible for controlling the schedule, date, and hour of all interments. |
| (1) Scheduling systems used by Army Cemeteries, either manual or automated, serve a dual purpose as recording and gravesite accounting systems. If automated systems are temporarily unavailable, Army Cemeteries will use the DA Form 2122, Record of Interment, to capture the data required to schedule, conduct, and record funeral services. Army Cemeteries will then upload these records into the automated systems of record (once available) to reflect the schedule, conduct, and record of funeral services. |
| (2) All interments should be scheduled sufficiently early in the day to permit proper backfilling of the grave. |
| (3) Funeral services will not be scheduled prior to the verification of eligibility. |
| (4) CRO's at Army cemeteries will coordinate and conduct interment services NLT two weeks from date of eligibility determination or based on family preferences if desired at a later date. For Army National Military Cemeteries, coordination and scheduling of military honors and funeral services for all new burial requests should occur within the following specified timelines: |
| (a) Casketed Remains - less than two weeks from eligibility determination. |
| (b) Cremated Remains - less than 45 days from eligibility determination. |
| (5) When gravesite services and interments are not feasible due to hazardous conditions in the interment area, the CRO may authorize the service to be conducted at a suitable area near the gravesite. The remains will not be moved to the designated gravesite until after the PNOK and funeral party have departed from the area. However, the PNOK will be notified as to the exact location of the gravesite before he or she departs from the cemetery. If the PNOK objects to this type of interment service, the interment will be rescheduled to a time and date when the area is suitable for conducting interment services. Only the CRO or a designated representative may authorize an interment service at other than the assigned gravesite. |
| (6) The CRO, in conjunction with the Commander, will determine dates and hours of availability for scheduling of services. Normally, interments will not be made on Saturdays, Sundays, or holidays. |
| (7) The CRO may authorize interments on weekends if other extraordinary conditions exist (e.g., condition of the remains makes immediate interment advisable; religious practice necessitates immediate interment). |
| (8) The CRO may, with the approval of the Commander, authorize burials on weekends because of extraordinary workload or other justifiable emergency conditions exist. |
| c. Interment flag. |
| (1) The furnishing of a flag to drape the casket of an eligible veteran of the Armed Forces is the responsibility of the VA. CRO’s will instruct funeral homes to work with the PNOK or PADD to apply for and obtain the flag from VA field offices or U.S. Post Offices. If a casket or urn containing the remains of a veteran arrives at the cemetery without a flag, a flag from the installation or cemetery stock may be used for the interment service. However, if this occurs, the CROs will ensure the PNOK or PADD completes a VA Form 27-2008, Application for United States Flag for Burial Purposes. The CRO will then submit the application to the VA to replenish the installation’s interment flag stocks. |
(2) It is the responsibility of the CRO, to see that the flag is presented in accordance with 10 USC § 1482 and AR 638-2 Chapter 15-3 and other regulations as applicable.
| (3) The Survivor Assistance Office will contact PNOK or PADD concerning the presentation of the flag at the committal services. The presentation may be made after the interment services by the chaplain, clergyman, escort, or CRO. A flag will be mailed to the PNOK or authorized representative if such persons are not present at the interment service. |
| d. Delivery of remains. |
| (1) Transportation and/or delivery of remains of the decedent to the cemetery are the responsibility of the PNOK or PADD. In some cases, the PNOK may be entitled to reimbursement for the cost of transportation of remains to the cemetery. The PNOK should be advised to contact the VA and Social Security Administration for information concerning reimbursement of transportation expenses. There are no provisions in law or regulation for Army Cemeteries to assume any of these transportation expenses. |
| (2) Positive transfer of custody is required when receiving remains for interment at Army Cemeteries. See Chapter 3 for specific instructions. |
| (3) The CRO is required to receive a burial and/or transit permit from a licensed funeral director for casketed remains in accordance with state and local laws and regulations. No transportation documentation is required for cremated remains. |
| (4) Army Cemeteries will require 100 percent of cremated remains for interment or inurnment. The PNOK or PADD must sign a statement on DA Form 2122-1 affirming that the vessel contains 100 percent of cremated remains (less approved commemorative items as described in AR 290-5) of the decedent received from the crematorium. |
| e. Documentation of Burial Services. |
| (1) CROs will maintain burial records on all decedents interred or inurned. A burial record includes, at a minimum— |
| (a) Eligibility documentation (DD 214, Certificate of Release or Discharge from Active Duty or equivalent); |
| (b) Death Certificate or burial permit (if applicable); |
| (c) Cremation Certificate, if applicable; |
| (d) DA Form 2122-1 - Chain of custody and affirmation statement that 100 percent of cremated remains were received(less commemorative items): |
| (e) DA Form 2386, Agreement for Interment, if applicable; |
| (f) DA Form 2122, Record of Interment. |
| (g) Photograph of casket or Urn tag. |
| (2) The documents in 2-5e(1) above will be digitally recorded for permanent records keeping by the CRO or designated representative. |
| (3) Instructions for filling out DA Form 2122, Record of Interment can be found in paragraph 2-10. |
| f. Interment area. The CRO is responsible for all trees, plants, shrubs, physical conditions, and equipment in the interment areas. Facilities and/or equipment will not be removed, changed, or altered solely for the convenience of rendering military honors, unless authorized by the CRO. Officers in charge of military units rendering honors in the cemetery will make appropriate adjustments in troop positioning according to conditions at the gravesite location. |
| g. Religious Services. When an active duty or retired member of the Armed Forces dies, his or her branch of service will provide a military chaplain to conduct graveside services if desired by the PNOK or PADD. |
| h Military Honors. |
| (1) Providing military honors for funerals of deceased military personnel is the responsibility of the service of which the deceased was a member at time of death. These responsibilities are described in detail in AR 600-25, Salutes, Honors, and Visits of Courtesy. AR 600-25 also authorizes honors to be provided by forces from the Ready Reserve or from Authorized Provider Partnership Programs such as the VFW, etc. |
| (2) The CRO, upon request of PADD or PNOK, gives assistance in arranging for appropriate honors at burial ceremonies for active duty members of the Armed Forces. However, they will not assume responsibility for obtaining honors, nor will they determine the extent of honors to be rendered. Providing the military personnel to participate in burial honors ceremonies is the responsibility of the appropriate command or installation of the service concerned. |
| (3) Instructions concerning the provision of military honors by Army installation commanders for decedents of the various services are found in AR 600–25, Salutes, Honors, and Visits of Courtesy, TC 3-21.5, Drill and Ceremonies, Air Force Instruction 34-501, NavPers 15956B, NavPers 15555D and Marine Corps Order P3040.4E. |
| (4) The rendition of military honors is not mandatory, and the next of kin may request that military honors be omitted. |
| i. Commemoration and Marking of Graves and Niches |
| (1) The purpose of headstones and niche covers is to properly, permanently, and accurately commemorate the deceased in an Army Cemetery. |
| (2) The CRO or designated representative will assist the PNOK or PADD in developing the template of the Headstone or Niche Cover. |
| (3) Inscription policy is covered in AR 290-5, Army Cemeteries, Chapter 3-11. |
| (4) The CRO may use VA Form 40-1330, Claim for Standard Government Headstone or Marker, to order government-furnished headstones or niche covers. |
| (5) CROs will use automated systems of record to order government-furnished headstones or niche covers when directed by the ED, ANMC. |
| (6) Chapter 4, Government and Private Markers, provides specific instructions for ordering, emplacing, and maintaining headstones and niche covers. |
| (7) CROs should assist the PNOK or PADD in developing the headstone or niche cover template no later than the day prior to the funeral service, when feasible. |
| j. Burial Services provided. |
| (1) Services and facilities available without charge will be explained to the PNOK or PAD or a representative when burial arrangements are made. Services and facilities normally furnished include opening, preparation, and closing of the grave, placement and use of decorating grass sets, casket–lowering device, chapel tent or canvas shelter, chairs, grave and urn liners when for in-ground burial, and ground cloths. The CRO will determine the equipment necessary to prepare a setup. |
| (2) The Department of the Army will not object to the use of special or additional facilities if they are arranged privately by the next of kin or designated agent. However, the availability of cemetery services furnished without charge will be made known to the individual making the arrangements. |
| (3) In cases where private contractors (funeral directors) perform graveside functions and provide services ordinarily performed by cemetery personnel, the provision of such services will be subject to the following: |
| (a) The use of such private services will be fully coordinated with the CRO so that his/her part in the burial service can be properly arranged. |
| (b) A determination will be made in each case that such services by the funeral director, instead of those available from the cemetery, are desired by the next of kin. |
| (c) Such services are not to be provided at Army National Military Cemeteries (ANC and SAHNC). |
| (4) The CRO will inform funeral directors or others arranging for interments that the acceptance of money by cemetery employees is prohibited. |
| (5) Flowers and floral pieces, which normally are delivered to the cemetery immediately before the arrival of the funeral party, should be placed and arranged adjacent to the grave by the funeral director or his or her representative. When close scheduling occurs, the CRO may authorize cemetery personnel to help carry floral pieces from the delivery vehicle to the gravesite. It should not be assumed that the assistance by cemetery labor in placing floral pieces before a funeral is an obligation of the cemetery. This is a service for which the funeral director normally is responsible. |
| (6) Casket bearers. |
| (a) Cemetery personnel will not act as casket bearers. This does not preclude cemetery labor carrying remains, when away–from–the–gravesite setup is used. In those Army Cemeteries where labor is contracted by the CRO, the Statement of Work will address provisions of the necessity of carrying the casket if required. |
| (b) Except in those cemeteries where military casket bearers are available, as determined by the Commander, CROs will inform funeral directors that the funeral home is obligated to provide sufficient pallbearers, if not provided by the military services, PNOK, or PADD. |
| (7) Burial vaults and liners. |
| (a) Army National Military Cemeteries will use concrete liners for burials of both casketed and inurned remains at government expense. At the discretion of the Commander, other Army cemeteries may use concrete liners for burials of both casketed and inurned remains at government expense when possible, if not purchased by PNOK or PADD. These liners enhance the maintenance of the gravesite over time and protect the casket or urn from damage or disassociation in the event of subsequent interments or disinterments in the same gravesite. |
| (b) The use of metal, asphalt, concrete, and other types of burial vaults or grave liners at private expense in Army National and Post Cemeteries is authorized; contractual arrangements will be made by the PNOK or PADD. The cemetery must be notified of the outside dimensions of the vault or liner in sufficient time for a grave of proper size to be prepared. The contractor must furnish equipment and personnel to place the vault or liner in the grave before the funeral service and to place the lid or the cover properly after the service is concluded. |
| (c) Cemetery personnel will ensure that vault installation activities and equipment do not conflict with or detract from funeral ceremonies. |
2-6. Viewing of remains in Army Cemeteries Viewing of remains in Army cemeteries is not authorized. Refer to AR 290-5 for more detailed guidance.
2-7. Group burials
| a. Cemetery designation. The casualty officials of the Military Department responsible for processing a group burial will designate the government cemetery in which the group burial is to take place, and will coordinate with the CRO for appropriate services in accordance with AR 638-2, Care and Disposition of Remains and Disposition of Personal Effects and AR 600-8-1, Army Casualty Program. |
| b. Funeral Services. All requirements for preparing, coordinating, and conducting burial honors and maintaining records for group burials are as outlined above in this chapter. The CRO will create interment records for each decedent being commemorated in an Army Cemetery. Decedents may be commemorated individually as well as in a group burial. The CRO determines the date and hour of interment in coordination with the Military Department responsible for the group burial. Based upon the date and hour set for interment, the Military Department responsible for interment will inform the shipping installation and the CRO of the date and hour the remains are to arrive at the designated common–carrier terminal or at the cemetery, if delivery is made by motor vehicle. |
| c. Military honors and religious services. The Military Department responsible for the group burial, rather than PNOK/PADD, will coordinate with the CRO for appropriate military honors and burial services. |
| d. Notification of next of kin. The Military Department responsible for the burial will notify each PNOK or PADD of the location, date and hour set for interment services in sufficient time to enable them to attend. Instruction on providing transportation for the next of kin to attend group burials will also be furnished by the responsible Military Department. |
| e. Foreign dead. When a group burial includes both U.S. and foreign decedents, the Military Department responsible for the burial will notify the Department of State of the following in order that the appropriate foreign embassy may be advised: |
| (1) The names of the foreign decedents in the group and the address of the next of kin, if available. |
| (2) The total number of remains in the group. |
| (3) The total number of caskets containing the group remains. |
| (4) The scheduled location, date, and hour of interment. |
| (5) All other information pertinent to the special nature of the case. |
| f. Cemetery Responsible Official. The CRO, within the guidelines of regulations, is responsible for: |
| (1) Notifying the Military Department responsible for the burial when the arrangements for a group burial have been completed. |
| (2) Furnishing, as available, assistance to the Military Department responsible for the group burial. |
| (3) Furnishing all practical assistance to the next of kin. |
| (4) Execution of final interment on the date and hour scheduled. The group burial plot, as well as such detail features as corner markers and grave markers, will be laid out on the basis of interment diagrams. |
| (5) Ensuring that a U.S. flag accompanies the remains for each military deceased included in the group burial. The ceremonial flag should not be presented to a family member, PNOK, or PADD to avoid the impression of preference of a particular individual decedent over another. If the next of kin is a person other than a parent (such as a widow), an additional flag may be presented to the parent or parents who attend the interment services. The Casualty Assistance Officer will contact the parent(s) to ask if they wish to be presented with a flag at committal services. The presentation may be made by the chaplain, clergyman, escort, or CRO. The Casualty Assistance Officer mails the flag(s) to the next of kin or authorized representatives if they are not present at the services. However, flag(s) will be mailed to one parent or parents only upon specific request. The date the flag is mailed will be indicated in the automated interment record (DA Form 2122 (Record of Interment/Inurnment)). |
| g. Group headstone or marker. The CRO will provide the VA with the record of interment and a template of the group marker to order the permanent marker as detailed above in Chapter 2-4(g) and Chapter 4. The VA will order the headstone or marker for delivery to the cemetery. The headstone will be inscribed with the name of each member of the group. The PNOK or PADD are requested to provide the specific emblem of belief of each decedent to the CRO for ordering of the group marker. All other data for the group marker will be provided by the Military Department. See Chapter 4 for specific guidance on markers. |
| h. Photographs. When the stone has been erected and the grave is in a presentable condition, the CRO arranges to have the grave and headstone or marker photographed. The CRO will then file the photograph digitally in the interment record as instructed by the ED, ANMC. The photographs may be forwarded to the PNOK of each decedent in the group. |
2-8. Exceptions and disinterments
| a. Exceptions for burial at Army National Cemeteries. The Secretary of the Army, in consultation with the Advisory Group and the Executive Director, Army National Military Cemeteries, is the approval authority for exceptions to policy for burial in Army National Cemeteries. |
| b. Exceptions for burial at Army Post Cemeteries. The Executive Director, Army National Military Cemeteries, in consultation with the Commander of the installation in question, is the approval authority for exceptions to policy for burial in Army Post Cemeteries. |
| c. Timeliness. Requests for exceptions to policy by a PNOK or PADD should be handled in a timely fashion to facilitate the approval process. For all exception to policy requests, the CRO will obtain from the PNOK or PADD the following— |
| (1) A notarized letter stating the compelling reasons for the exception to policy; |
| (2) If the request is for interment in the same grave as an already interred individual, the request must include the name of the interred individual and relationship; |
| (3) For same-grave interment requests, a notarized statement by all close living relatives (widow or widower; parents; adult brothers and sisters; and natural or adopted adult children; even though the legal relationship of that person to the decedent may have changed) of the interred individual, stating they impose no objection to the proposed exception; |
| (4) For same-grave interment requests, a notarized sworn statement from a third party who knows those who have provided the statements and attests to the fact that the persons providing the statements(s) constitute all the close living relatives as defined in subparagraph (3), above. |
| d. Disinterments. Paragraph 3-9, AR 290–5, Army Cemeteries, sets policy for disinterments. Requests for disinterments from Army cemeteries should be submitted to Headquarters, ANMC for action. Those requesting disinterment from an Army cemetery must submit the following through the garrison commander and chain of command, to the approval authority listed in AR 290-5 (The Executive Director, ANMC) - |
| (1) A notarized letter stating the compelling reasons for the disinterment request with the name of the interred individual; |
| (2) Notarized statements by all close living relatives (widow or widower; parents; adult brothers and sisters; and natural or adopted adult children; even though the legal relationship of that person to the decedent may have changed) of the interred individual, stating they impose no objection to the proposed disinterment; |
| (3) A notarized sworn statement from a third party who knows those who have provided the statements and attests to the fact that the persons providing the statements(s) constitute all the close living relatives as defined in subparagraph (2), above. |
(4) A legal review from the garrison or local legal office to ensure compliance with applicable state and local laws and regulations.
e. In lieu of the documents required in paragraph d., above, an order of a court of competent jurisdiction will be recognized. As this is a matter among Family members, the Army or cemetery officials should not be made parties to any court action.
2-9. Records accountability system and Quality Assurance/Quality Control(QA/QC)
| a. Digital Burial Records. |
| (1) ANMC established an automated database using IT systems of record to maintain accountability of all burials in Army cemeteries. This automated database replaces the manual DA 2122, Record of Interment/Inurnment, as the Army’s cemetery accountability system of record. CROs of Army cemeteries will use the automated system of record to upload records of interment, photographs of tags and headstones, and other documents highlighted in para 2-5e above. |
| (2) ANMC grants access to the accountability database via permissions given to Army cemetery CROs through the CROs’ chain of command (IMCOM, AMC, USARC, or USMA). Permissions granted to the accountability database are time-sensitive, as such, CROs are required to log in to the system at least once every 45 days to ensure the account remains active. If an account becomes inactive, a request to reactivate the account must be forwarded by the CRO, through their chain of command, to XO, ANMC. |
| (3) Training requirements for access to the accountability database. All individuals granted access to the accountability database are required to complete ANMC-approved training and certification on use of the database during CRO training. This training and certification is designed to familiarize users with interface functions and tools while ensuring users can create, review, and provide quality assurance and quality control (QA/QC) for uploaded burial records. |
| (4) New burial records may be created in the accountability database at any time prior to interment. However, new burial records cannot be certified in the accountability database until after the interment is complete, to include the upload of the photo of the permanent marker into the database. |
| (5) Creation of new burial records. A CRO or his/her designated representative with access privileges to the automated system of record is required to create and certify a new burial record in the accountability database. The record creator builds a record in the accountability database using available eligibility or decedent information documentation, which will also be uploaded into the accountability database to accompany the burial record. Once the record contains all available information and the requisite documents have been attached, the CRO or designated representative reviews the record for accuracy and certifies or denies as appropriate. |
| (6) The following information fields must be filled into the accountability database to certify a new record: |
| (i) Cemetery name |
| (ii) First name of decedent |
| (iii) Last name of decedent |
| (iv) Date of birth of decedent |
| (v) Date of death of decedent |
| (vi) Interment date of decedent |
| (vii) Grave/Columbarium location information |
| (viii) Branch of service of decedent |
| (ix) Rank of decedent |
| (x) Social Security Number of decedent |
| (7) Record creators will upload supporting documents to the accountability database to support the information uploaded to the accountability database. CROs will upload documentation establishing the burial record as described in Chapter 2-5e. |
| (8) For proof of eligibility as well as confirmation of personal information, refer to AR 290-5, Army Cemeteries, Chapter 2 of this DA Pam, and any other applicable installation-specific policies. |
| b. Quality Assurance/Quality Control. |
| (1) The Army’s goal is to appropriately commemorate those who have served our nation and their families and to pay respect for their service by ensuring the accuracy of grave and niche markers, as well as documenting the location of interment. |
| (2) In order to ensure continued compliance with Army policies, all new interments in Army cemeteries will be reviewed in the ANMC-approved automated system to assess quality of the marker digital image and consistency of the burial information between the marker and burial records. The final step in the records accountability system is the QA/QC. ANMC or their designated analysts will review the certified record and the marker digital image and compare the following decedent information with data in the burial records to ensure consistency: |
| (a) First Name |
| (b) Middle Initial/Name |
| (c) Last Name |
| (d) Suffix (if applicable) |
| (e) Date of Birth |
| (f) Date of Death |
| (g) Service Information |
| (i) Branch of Service |
| (ii) Rank |
| (iii) Wars Fought, if applicable |
| (h) Additional Information (if applicable) |
| (i) Awards Received |
| (ii) Emblem of Belief |
| (iii) Terms of Endearment |
| (iv) Tribal Affiliation |
| (v) POW Status |
| (3) If inconsistencies are noted between the digital marker image and the burial records, analysts will consult the ANMC Accountability Center of Excellence (CoE) Business Rules to determine if the inconsistencies constitute discrepancies and to identify the appropriate course of action that should be taken to resolve the discrepancies. The ANMC staff will coordinate with the respective CRO to accomplish the necessary corrective action to the record or marker. Once the record or marker is corrected, CRO re-certifies the record and the QA/QC will be repeated at ANMC until the record passes review. Once passed by ANMC staff in the system of record, the file for that interment is complete. |
| (4) Quality Assurance/Quality Control (QA/QC) reviews will be conducted as part of the CROs and local commanders’ Organizational Inspection Program (OIP). ED, ANMC, as part of the ANMC OIP, may issue additional instructions for periodic reviews of burial records. QA/QC efforts should include a review of the following: |
| (a) The photo quality of the marker digital image is consistent with the ready/not ready for public release decision based on ANMC photo quality standards |
| (b) The number and type of marker(s) was entered accurately |
| (c) The number of decedents is populated correctly between the case and the marker |
| (d) All applicable decedent records have been associated to the case |
| (e) The marker and record metadata is correct and consistent |
| (f) The appropriate decedent remains status was selected (casket, cremated, disinterred, etc.) |
| (g) All potential discrepancies for all decedents on the marker/in the record(s) have been identified |
| (h) Dispositive and supporting documents have been uploaded to support the recommended correction |
| (i) Notes have been entered and adequately explain all issues and recommended resolutions for the case |
| (j) The marker condition merits a marker re-order (e.g. the marker is unreadable or damaged to the point that it should be replaced) based on ANMC and/or local marker policy |
2-10. DA Form 2122, Record of Interment
| a. The DA Form 2122 is the official record of interment or inurnment and is the basis for ordering headstone or niche markers from the VA. The authority for each interment or inurnment will be indicated in the Remarks section. |
| b. Per AR 290-5, current IT systems of record (ISS for Army National Cemeteries and RT for other cemeteries) are capable of generating a digital DA Form 2122. This is the preferred method of recording interments. Manual forms may be used if these digital systems are temporarily unavailable and can be found at www.apd.army.mil. The CRO or designated representative must digitally or manually sign the form for the DA Form 2122 to be valid. The CRO or designated representative will maintain a signed DA 2122 and will also send the completed DA 2122 as part of the headstone/marker ordering process to the VA. The CRO will ensure that either a digital or manual DA 2122 is uploaded into ISS or RT to ensure the record is captured in systems of record. |
| c. Care will be exercised to ensure that complete data are recorded in the appropriate blocks on the DA Form 2122 to capture details regarding the interment for evidentiary and future use. |
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