SALIENT_CHARACTERISTICS_W25G1Q523200N8.pdf

SALIENT CHARACTERISTICS

FOR

Voice Mail / Auto Attendant System For the Directorate of Information Systems Management (DOIM)

At Letterkenny Army Depot (LEAD)

1.1 Requirement: Fully functional and complete turnkey Callware Technologies Callegra.UC Voice Messaging System, or equal, with most up to date firmware, software, patches, etc.

1.2 Capabilities:

1.2.1 Must be fully compatible with current Nortel CS1000 and current handsets, via two (2) contractor supplied, installed and programed T1 Primary Rate Interface cards.

1.2.2 System is to be initially configured with 48 ports, expandable and scalable to provide multi-location coverage.

1.2.3 Initial support for 5,000 users and up to 10,000 hours of recording, expandable to support one million users.

1.2.4 Capable of providing voice mail services, auto attendant with voice recognition and integrated fax services.

1.2.5 Provided with unified messaging for a minimum of 150 users that is compatible with Microsoft Outlook inbox for voice mail, email and fax with text to speech processing.

1.2.6 Preconfigured templates for as well as customizable mail boxes.

1.2.7 Capabilities to provide access to voice mail, email and faxes from computer, telephone and wireless devices.

1.2.8 Provide capability of replication to guard against catastrophic failure or disaster.

1.2.9 Capability to support IPv4, IPv6 and SIP enabled VoIP protocols.

1.3 Physical Characteristics:

1.3.1 Installable in an existing 4-post, 19-inch equipment rack.

1.3.2 Operating temperature of 10º C to 35º C (50º F to 95º F)

1.3.3 Operating voltage of 100-240V AC.

1.3.4 Redundant power supplies.

1.4 Included Accessories:

1.4.1 All applicable interconnects, hardware and accessories to connect, program and operate the voice mail system in conjunction with the current installed Nortel CS1000 system.

1.4.2 Critical Spares Package (identical to parts used in operational system) to include:

1.4.2.1 One (1) cold stand by server chassis.

1.4.2.2 One (1) replacement processor.

1.4.2.3 One (1) replacement memory.

1.4.2.4 One (1) replacement power supply.

1.4.2.5 One (1) replacement hard disk drive.

1.4.3 Two (2) T1 PRI cards installed, programed and operational in current Nortel CS1000 system.

1.4.4 All applicable licenses for any installed software and hardware.