W911KB-14-T-0006.pdf

U.S. ARMY ENGINEER DISTRICT, AK

CEPOA-CT (W911KB)

PO BOX 6898

JBER AK 99506-0898

UNDER DPAS (15 CFR 700)

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RFQ

SEE SCHEDULE

14. METHOD OF SOLICITATION

IFB RFP

CODE

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BLOCK IS MARKED

DESTINATION UNLESS

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4000000

13b. RATING

13a. THIS CONTRACT IS A RATED ORDER

X

CODE

W911KB-14-T-0006 14-Feb-2014

b. TELEPHONE NUMBER

(907)753-2629

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02:00 PM 07 Mar 2014

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W911KB

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a. NAME

BRADLEY D LEAVITT

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541620

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SET FORTH OR OTHERWISE IDENTIFIED ABOVE AND ON ANY ADDITIONAL SHEETS

SUBJECT TO THE TERMS AND CONDITIONS SPECIFIED HEREIN.

SB

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PAGE 2 OF

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AUTHORIZED FOR LOCAL REPRODUCTION

PREVIOUS EDITION IS NOT USABLE

W911KB-14-T-0006

Section SF 1449 - CONTINUATION SHEET

ITEM NO SUPPLIES/SERVICES QUANTITY UNIT UNIT PRICE AMOUNT

0001 1 Lump Sum

EPCRA TIER II REPORTS

FFP

Emergency Planning and Community Right-to-Know Tier II Reports Fort Wainwright, Fairbanks, Alaska

PROFESSIONAL SERVICES: PROVIDE ALL LABOR, TOOLS,

EQUIPMENT, SUPPLIES AND FACILITIES TO ACCOMPLISH ALL TASKS

RELATED TO “Emergency Planning and Community Right-to-Know Tier II Reports Fort Wainwright, Fairbanks, Alaska”

IN STRICT ACCORDANCE WITH THE ATTACHED STATEMENT OF

WORK AND SCA Wage Determination No.: 2005-2018

FOB: Destination

NET AMT

ITEM NO SUPPLIES/SERVICES QUANTITY UNIT UNIT PRICE AMOUNT

0002 1 Lump Sum

CONTRACTOR MANPOWER REPORTING

FFP

CONTRACTOR MANPOWER REPORTING

The contractor is required to report required information to the CMR system, web address https://cmra.army.mil. Contractors may direct technical questions to (703) 377-6199. Information regarding changes to the reporting process, when data should be entered, and how to enter certain data can be found under the Frequently Asked Questions (FAQ) section at the website provided above. In addition, general information regarding the policy, how a contractor’s information is protected, etc.

can be found in the FAQ section.

FOB: Destination

NET AMT

SCOPE OF WORK

Scope of Work

Contract No. W911KB-14-P-

Emergency Planning and Community Right-to-Know Tier II Reports

Fort Wainwright, Fairbanks, Alaska

Alaska District, U. S. Army Corps of Engineers January 2013

1.0 Introduction

The Emergency Planning and Right-to-Know Act (EPCRA) was established to provide the public with information regarding hazardous chemicals in their communities, to enhance community awareness of chemical hazards, and to facilitate the development of State and local emergency response.

Extremely Hazardous Substances (EHS) and Comprehensive Environmental Response, Compensation, and Liability Act (CERCLA) chemicals present above Reportable Quantities (RQ) or Threshold Planning Quantities (TPQ) are subject to reporting under Section 302 of EPCRA. The State of Alaska also requires municipalities to report hazardous substances under Alaska Statute Section 29.39.500.

All organizations and units on Fort Wainwright are directed to complete an inventory of all hazardous materials used to support their missions and to attach Material Safety Data Sheets (MSDS) for each material listed on the survey form. To comply with federal and state community right-to-know regulations, the named Army posts and facilities are required to submit a Tier II report of all hazardous materials used or stored equal or greater to RQ or TPQ to the State Emergency Planning Committee (SERC), the Local Emergency Planning Committee (LERC), and post fire departments. EPCRA Tier II forms are standardized forms established to report these hazardous materials. The Tier II reports compile the Tier II forms for each respective post.

2.0 Objective

The objective of this scope of work is to generate annual EPCRA Tier II reports for Fort Wainwright. EPCRA Tier II reports for Fort Wainwright have been completed for 1990 through 2012. The contractor will inventory the hazardous material used and stored by units and organizations within Fort Wainwright.

The contractor shall furnish all necessary labor, equipment, materials, and transportation necessary to perform the work described in this Statement of Work (SOW). The Contractor shall provide adequate professional supervision and quality control to assure the accuracy, quality, completeness, and progress of the required work. Work shall be performed in accordance with common industry standards/practices and all applicable federal, state and local regulations. The Contractor shall be responsible for identifying the applicable federal, state and local regulations that will affect this contract.

3.0 Description of Tasks

The Contractor shall prepare Tier II reports for the 1 January to 31 December 2013 time period.

These reports detail the calendar year 2013 inventory of hazardous material used and stored by units and organizations within Fort Wainwright.

The following describes the required tasks to be performed:

3.1 Task 1- Project Management

The Contractor shall manage and control all work activities, including subcontracted services, associated with this scope. Monthly status reports consisting of a brief summary of work that was completed the previous month, work planned for future month(s), and other pertinent project information are required. These reports shall be submitted via email to the U.S. Army Corps of Engineers – Alaska District (USACE) Contracting Officer, Contracting Officer’s Representative (COR), and Project Manager (PM) no later than the 7th day of the calendar month following the month covered by the report.

The Contractor shall submit a detailed schedule within ten (10) days of award of this contract showing the periods in which work will be performed and milestone dates to complete the planning, fieldwork, and reporting tasks. The project schedule shall be provided in Gantt chart format and shall include dates for starting and completing critical features of the work. The Contractor shall update and resubmit the schedule when changes to the schedule are realized and with each monthly status report submission.

The Contractor shall participate in quarterly progress meetings. The purpose of these meetings is to discuss project status and results. Presentation materials shall be prepared for these meetings. Materials shall be provided for review ten (10) days prior to each meeting. Meeting minutes shall be prepared by the Contractor and provided to the USACE PM within seven days of the conclusion of each meeting.

3.2 Task 2- Fort Wainwright Field Visit

The Contractor shall visit individual units at Fort Wainwright to gather, update provide a thorough check of the information sufficient to populate and update EPCRA Tier II forms used for the calendar year 2013 EPCRA Tier II reports. A thorough check consists of the verification and/or identification of all units, their names, and locations; update of chemical inventories; and the determination of hazardous chemicals, materials, munitions used and/or wastes quantities meeting or exceeding reporting thresholds on the respective posts and facilities. Coordination with the U.S. Army, Alaska shall occur to identify all units present on post. Table 1 lists buildings and corresponding units visited for the 2012 report. This list is subject to change; the Contractor should structure his or her proposal to account for the fact that an additional ten buildings/inspections may be added and/or deleted. Some units and/or buildings not listed may have changed material handling practices from previous years altering reportable quantities. The Contractor shall update the building list and make any changes regarding unit names and building locations and the Contractor shall include these changes in the calendar 2013 EPCRA Tier II reports.

3.3 Task 3- Draft Tier II Reports for Fort Wainwright

The Contractor shall prepare a draft EPCRA Tier II Report for Fort Wainwright. For efficiency and accuracy, the Contractor should use prior EPCRA Tier II reports as a template and reference for this work. In preparing the draft EPRCA Tier II report, the Contractor shall:

a. Update inventory forms at all units and organizations at Fort Wainwright. These forms detail inventory of chemicals used or stored during the calendar year.

b. Review all MSDSs for EHS and CERCLA chemicals used or stored at quantities equal to or above RQ and TPQ. These chemicals are listed in 40 CFR 302.4 and 40 CFR 355.20. The following quantities are also reported as requested by the LEPC – Fairbanks.

Any quantity of hazardous material of the hazard class identified in the federal placarding regulations as:

(A) Poison Gas Hazard Division No. 2.3 and Poisons 6.1;

(B) Explosives 1.1;

(C) Explosives 1.2 and 1.3, excluding smokeless gun powder, black powder and ammunition;

(D) Flammable Solid Divisions 4.1, 4.2, and 4.3;

(E) Radioactive Hazard Class 7;

A hazardous chemical or a hazardous material other than one described above, if handled in a single day in an amount greater than 4,500 pounds. A hazardous chemical and a hazardous material are defined in Alaska Statute 29.35.590;

Extremely hazardous substances in a quantity equal to or more than 500 pounds or the threshold planning quantity, whichever is less;

Acute hazardous wastes in a quantity equal or greater than 2.2 pounds. Acute hazardous wastes are defined in Alaska Statute 29.35.590;

Hazardous wastes in a quantity equal or greater than 220 pounds. Hazardous wastes are defined in 40 CFR 261 and Alaska Statute 46.03.900;

Compressed gasses equal to or more than 1,000 cubic feet for those gases with National Fire Protection Association (NFPA) Placard ratings of 1 or 2 in any category (Health, Flammability, Instability, Special Precautions); and

Compressed gases equal to or more than 200 cubic feet and less than 1000 cubic feet for those gases in NFPA placard ratings of 3 or 4 in any category.

c. Compile these results into a database.

d. Prepare EPCRA Tier II reports in accordance with 42 U.S.C. 11022, 40 CFR 370.41, and Alaska Statute 29.35.500. Use the 2012 EPCRA Tier II reports to facilitate the preparation of the 2013 EPCRA Tier II Report. The State of Alaska Tier II form shall be used in lieu of the Tier II form described in 40 CFR 370.41, as requested by Fort Wainwright Public Works. Both forms require similar information. The electronic Tier II form including instructions may be obtained from the LEPC-Fairbanks point-of-contact. A hard copy of the Tier II form may also be obtained from the LEPC point of contact for Fairbanks or the Fairbanks Community-Right-to Know (CRTK) Program point of contact. The report shall also include a section defining the reporting thresholds, physical and health hazards, storage codes, and temperature and pressure condition codes used in the Tier II forms; and

e. Include Petroleum products:

(A) Above ground tanks – 5,000 gallons

(B) Underground tanks – 10,000 gallons

(C) LNG/LPN – 2,000 pounds

Each building shall be considered a separate facility. Therefore, material stored or used in a particular building would be reported if it met or exceeded the reportable threshold.

Additional information regarding specific Fairbanks requirements may be obtained from the Local Emergency Planning Committee (LEPC) – Fairbanks. The Fairbanks LEPC point of contact is as follows:

Fairbanks LEPC Lisa Howard 800 Cushman Street Fairbanks, AK 99701 907-450-6602 Email: llhoward@ci.fairbanks.ak.us

3.4 Task 4- Review Conference

The Contractor shall be prepared to host a teleconference to discuss comments made by reviewers on the draft documents. The Contractor shall be responsible for keeping detailed minutes of the review telecon. The minutes shall be submitted in written text form along with the annotated comments stating the disposition of each comment addressed. The annotated comments shall be submitted with the final submittals.

3.5 Task 5- Final Tier II Reports for Fort Wainwright

The Contractor shall incorporate the comments discussed at the review conference into the Final EPCRA Tier II report for Fort Wainwright.

3.6 Task 6- Completion of Draft Form R’s (Toxic Release Inventory Forms) for Fort

Wainwright

The Contractor shall complete and submit draft Form R’s for Fort Wainwright’s main post, contiguous training ranges and non-contiguous training ranges, as determined by the technical memorandum detailing the post’s reporting requirements and Army guidance. These shall be submitted to the Government for review and comment by 1 May 2014.

3.7 Task 7 – Completion of Final Form R’s for Fort Wainwright

After review and comment, the Contractor shall incorporate the comments and submit Final Form R’s pursuant to Army Regulation 200-1 Chapter 7-4(d)(3). These are required to be complete by 1 July 2014

4.0 Submittals

The Contractor shall deliver all submittals to the Project Manager for this project at the USACE, Alaska District. The Contractor shall send a letter of transmittal listing the material submitted with each submission. The letter shall reference the project title, number, and location.

Complete submission must be received before the Government will review such submission;

partial submission will not be allowed without prior approval.

All draft and final reports shall each be submitted as separate documents. All required site drawings shall be of engineering quality with sufficient detail to show interrelations of major features on the site map (i.e., north arrows, keys, scales, etc.). When drawings are required, data may be combined to reduce the number of drawings. Plans shall consist of 8-1/2 inch by 11inch pages with drawings folded, if necessary, to this size. A decimal paragraphing system shall be used.

Draft reports shall be submitted electronically via email. The draft shall include a cover sheet specifying the following items: name of base/ facility, 2013, date generated, and the title of the submittal specifying a draft document.

Final reports shall be submitted both in hard copy and electronically on CD-ROM. One copy of the logs for each base shall be submitted on separate discs. The final shall include a cover sheet specifying the following items: name of base/ facility, 2013, date generated, and the title of the submittal specifying a final document.

5.0 Schedule/Period of Performance

Work will begin upon receipt of the Notice to Proceed (NTP). The Contractor shall work with Government representatives to schedule the work such that the EPCRA reporting requirements are met. The EPCRA Tier II reports are due 1 March 2014. The Toxic Release Inventory Final Form R’s are due 1 July 2014. The Period of Performance for this contract will end on approximately 30 September 2014.

6.0 Personnel Qualifications

All team members must be designated at the onset of the project and must remain in the actively involved in the project throughout the duration of this contract as long as they are employed by the Contractor. Substitute team members must be approved by the KO or their representative.

The Contractor will designate one point of contact for all matters associated with this project.

Assigned team members shall have, at minimum, the following qualifications:

The lead team member should have, at a minimum, a 4-year degree in chemistry, environmental science, engineering, geology, or a related field.

One team member must have working knowledge of CERCLA, its provisions and requirements; federal transportation regulations, and RCRA, its provisions and requirements particularly the handling and characterization of hazardous wastes.

One team member shall be proficient in The EPA Toxics Release Inventory (TRI) regulations and have experience in preparing Community Planning and Community Right-to know Tier II reporting

7. Authority and Points of Contact

The USACE Contracting Officer is the only person with the authority to act as agent of the Government under this contract. Only the Contracting Officer has authority to:

(1) Direct or negotiate any changes in the Statement of Objectives or specifications;

(2) Modify or extend the period of performance;

(3) Change the delivery schedule; or

(4) Otherwise change any terms and conditions of this contract.

The USACE Contracting Officer is the only person authorized to make or approve any changes in any of the requirements of this contract. In the event the Contractor makes any changes at the direction of any person other than the USACE Contracting Officer, the change will be considered to have been made without authority and no adjustment will be made in the contract price to cover any increase in costs incurred as a result thereof.

The Government will conduct periodic inspections of the Contractor’s work to determine compliance with the requirements of this contract. The USACE Contracting Officer will notify the Contractor of any work that is determined to be noncompliant with the contract requirements.

The Contractor shall take immediate corrective action after receipt of such notice. The USACE Contracting Officer may issue an order stopping all or part of the work until satisfactory corrective actions have been taken.

Points of Contact:

Project Manager Mr. Robert Brock

CEPOA-PM-C

P.O. Box 6898 Elmendorf AFB, AK 99506 P: 907-753-5612 Email:

Robert.D.Brock@usace.army.mil

Technical Mike Utley

CEPOA-EN-EE

P.O. Box 6898 Elmendorf AFB, AK 99506 P: 907-753-2691 Email:

Michael.D.Utley@usace,army.mil

Contracting Officer:

TBD

8. General Requirements

All reports and data generated under this contract are the property of the government and distribution by the Contractor to any source, unless previously authorized by the USACE Contracting Officer, is prohibited. The Contractor shall not make available to the news media or publicly disclose any data generated or reviewed under this contract. When approached by the news media, the Contractor shall refer them to the Contracting Officer for response. Project reports and data generated under this contract shall become the property of the government and distribution to any other source by the Contractor is prohibited.

8.1 Contractor Manpower Reporting

The Contractor shall report ALL contractor labor hours (including subcontractor labor hours) required for performance of services provided under this contract for environmental investigations and support at various sites on Ft Wainwright, Alaska via a secure data collection site. The contractor is required to completely fill in all required data fields using the following web address: http://www.ecmra.mil/

Reporting inputs will be for the labor executed during the period of performance during each Government fiscal year (FY), which runs October 1 through September 30. While inputs may be reported any time during the FY, all data shall be reported no later than October 31 of each calendar year, beginning with 2013. Contractors may direct questions to the help desk at: http://www.ecmra.mil/

Table 1: Fort Wainwright Building/Facility Tier II Reporting Facilities for 2013

Building Number Facility

1004 472 MP, B 6‐17, C 6‐17, HHT 6‐17, & HHC 1‐52

1049 Administrative Building

1051 Installation Safety Office

1054 Fire Station 3

1060 507 SIG CO

1171 Ski Lodge

1185 Ski Area Maintenance

1557 Hangar 1, 1‐52 AVN A, B, & D CO

1565 1‐52 AVN & 6‐17 Maintenance & POL

2077 Hangars 7 & 8, 6‐17 CAV & 1‐52 AVN

2078 Forward Area Refueling Point

2088 Hangar 6, 1‐52 AVN C CO

2092 Golf Course Club House

2093 Golf Club House Recreational Shelter

2096 Golf Course Grounds Maintenance

2104 6‐17 CAV A, B, C, D, & F CO

2116 Alert Holding Area (AHA)

2210 Ammunition Upload Facility

2295 Consolidated Motor Pool

2297 Tactical Equipment Maintenance Facility

2299 1‐52 E CO

2400 Rail Offload Facility

3004 Fire Station 1

3015 DPW Contractor Maintenance

3018 DPW Contractor Shops

3019 DPW General Purpose Storage

3023 DPW Environmental Division

3030 DOL Supply & Support

3210 3‐21 INF

3212 3‐21 INF

3213 1‐5 INF

3214 1‐5 INF

3406 Kamish Medical / Dental Clinic

3408 Burger King

3415 73rd ENG

3417 1‐25 SBCT

3425 2/8 FA Motor Pool

3437 Administrative Building

3440 A TRP 5‐1 CAV

3442 B TRP 5‐1 CAV

3444 C TRP 5‐1 CAV

3446 184th MICO

3448 HHT 5‐1 CAV

3450 D‐52 INF

3451 176th SIG

3465 65 EOD

3479 472 Military Police

3480 Installation Maintenance Division (IMD II)

3484 Consolidated Fuel Point

3485 5/1 CAV Motor Pool

3487 Brigade Warehouse, 25 BSB

3489 Hazardous Material Storage

3490 Installation Maintenance Division (IMD)

3492 1/5 HHC & 3/21 HHC Motor Pool

3494 BTB & 1‐24 HHC CRT

3498 Brigade Consolidated Motor Pool

3562 AAFES Service Station

3567 MEDDAC Warehouse

3702 Bowling Alley

3703 AAFES Shopping Center Commissary

3708 2‐8 FA

3709 Physical Fitness Center

3711 6‐17 CAV D CO

3712 2‐8 FA

3713 123 C CO

3716 2‐8 FA

3720 1‐52 D CO

3730 Auto Crafts Shop

4050 DCA Outdoor Recreation Issue & Maintenance

4063 539 Transportation CO

4076 Bassett Army Community Hospital

4161 9 Army Band

4390 Fire Station 2

5110 Fort Wainwright Range Control

5010 DLA Disposition Services Complex

RHQ01: BSB‐FMC & BSB‐HHC

RHQ02: BSB‐DC

RHQ04: BSB‐BSMC

RHQ05: 1‐5 INF

RHQ08: 1‐5 INF

Beales Range (DTA)

Black Rapids Training Complex

Bolio Lake Complex (DTA)

CACTF Vehicle Instrumentation Building (DTA)

CRTC Test Track (DTA)

Meadows Shelter (DTA)

Mississippi Range (DTA)

Texas Range (DTA)

UAV Facility (DTA)

Washington Range (DTA)

Construction Site: Barracks

Construction Site: Maintenance Hangar

Construction Site: Northern Lights Housing

Construction Site: Organizational Storage

FWA Housing: Bassett Infill

FWA Housing: Bear Paw 1 & 2

FWA Housing: Denali Village

FWA Housing: New North Town

FWA Housing: North Haven Community Center

FWA Housing: Old Gertsch Heights

FWA Housing: Taku Gardens

Blair Lakes Range (USAF)

Oklahoma Range (Eielson AFB Range)

Yukon Range (Eielson AFB Range)

THIS SOLICITATION IS ISSUED AS A 100% ECONOMICALLY

DISADVANTAGED WOMAN-OWNED SMALL BUSINESS SET ASIDE.

MANPOWER REPORTING

CONTRACTOR MANPOWER REPORTING

The Office of the Assistant Secretary of the Army (Manpower & Reserve Affairs) operates and maintains a secure Army data collection site where the contractor will report ALL contractor manpower (including subcontractor manpower) required for performance of this contract. The contractor is required to completely fill in all the information in the format using the following web address: https://cmra.army.mil. The required information includes: (1) Contracting Office, Contracting Officer, Contracting Officer’s Technical Representative; (2) Contract number, including task and delivery order number; (3) Beginning and end dates covered by reporting period; (4) Contractor name, address, phone number, e-mail address, identity of contractor employee entering data; (5) Estimated direct labor hours (including sub-contractor); (6) Estimated direct labor dollars paid this reporting period (including sub-contractor); (7) Total payments (including subcontractor); (8) Predominant Federal Service Code(FSC) reflecting services provided by contractor (and separate predominant FSC for each sub contractor if different); (9) Estimated data collection cost; (10) Organizational title associated with the Unit Identification Code (UIC) for the Army Requiring Activity (the Army Requiring Activity is responsible for providing the contractor with its UIC for the purposes of reporting this information; (11) Locations where contractor and sub-contractors perform the work (specified by zip code in the United States and nearest City, Country, when in an overseas location, using standardized nomenclature provided on website); (12) Presence of deployment or contingency contract language; and, (13) Number of contractor and sub-contractor employees deployed in theater this reporting period (by country). As part of its submission, the contractor will also provide the estimated total cost (if any) incurred to comply with this reporting requirement. Reporting period will be the period of performance not to exceed 12 months ending September 30 of each government fiscal year and must be reported by 31 October of each calendar year. ”*

*Note: Information from the secure web site is considered to be proprietary in nature when the contract number and contractor identity are associated with the direct labor hours and direct labor dollars. At no time will any data be released to the public with the contractor name and contract number associated with the data. For internal Army analysis, the reports and queries from the database shall not contain proprietary data.

QASP

QUALITY ASSURANCE SURVEILLANCE PLAN

FOR

Fort Wainwright Emergency Planning and Community Right‐to‐know Act

Project Support Fort Wainwright, Alaska

Contract: TBD 5 February 2014

1. PURPOSE. This Quality Assurance Surveillance Plan (QASP) is a Government developed document used to ensure that the Government receives quality services, and pays only for services actually provided. The QASP provides a systematic method to evaluate the services the Contractor is required to furnish.

2. SCOPE. The role of Government Quality Assurance is to ensure contract standards are achieved. The QASP provides guidelines and methods for the Government’s oversight of the Contractor’s quality control efforts to assure timely, effective services are provided IAW the contract/order. The Contractor, and not the Government, is responsible for management and quality control actions to meet the terms of the contract.

3. ROLES AND RESPONSIBILITIES.

Contracting Officer (KO) ‐ A person duly appointed with the authority to enter into, administer and terminate contracts on behalf of the Government. The KO is the only person who can legally commit the Government and only the KO, as the Government’s agent, can modify the contract/order. The KO is the final authority for determining the adequacy of the Contractor’s performance. KO decisions arising under or relating to the contact are final.

Contracting Officer’s Representative (COR) – An individual designated in writing by the KO to perform specific technical and administrative functions within the scope and limitations of their written appointment (e.g., surveillance of Contractor’s performance, accept services). The COR is not empowered to make any contractual commitments or authorize any changes to the order/contract or in any way obligate additional funds by the Government; such authority rests solely with the KO.

Quality Assurance Evaluator (QAE) – An individual designated by the requiring activity, typically the Project Manager, to assist the COR and provide technical oversight of the Contractor’s performance. The QAE’s primary duty is to monitor the Contractor’s performance by physically checking to see that tasks are completed, reports are submitted, and desired outcomes are achieved. When a surveillance observation results in an unacceptable evaluation, the QAE will report the unacceptable performance to the COR. The QAE is not authorized to direct work, offer advice on how the work should be performed, change the contract, or in any way obligate payment of funds by the Government.

4. METHODS OF SURVEILLANCE. Surveillance is performed by the Government to provide objective quality evidence that there is a reasonable level of confidence that the services provided by the Contractor have met all the requirements of the contract before authorizing payment. The primary methods of surveillance are periodic inspections and customer feedback.

Periodic Inspection: Inspections are planned as determined by the surveillance schedule and project needs.

Periodic inspections will be performed at random times, as needed, during all hours of the Contractor’s operation.

Periodic inspections may be performed more frequently if the COR/QAE discovers the quality of the Contractor’s performance is less than acceptable.

Customer Feedback: Customer feedback is firsthand information from the actual users of the service and is typically obtained via telephone or email. Customer complaints obtained via telephone must be followed up in writing/email. The customer complaint must clearly articulate the nature of the complaint, time, date, etc. The COR/QAE will validate the complaint and forward a copy to the KO for resolution with the Contractor as needed. If a complaint is determined to be invalid, the COR/QAE, will communicate this decision and the rational used in making this determination to the customer. Customer feedback will be used to supplement other forms of performance evaluation, but will not be the only method of evaluating the Contractor’s performance.

5. SURVEILLANCE PROCEDURES.

a. The COR/QAE will monitor performance in accordance with the schedule and will ensure all services required by the contract are successfully performed. All inspections will be documented and include as a minimum date and time, who performed the inspection, what was inspected, to what standard and the results. Successful or exceptional performance will be documented as well as deficiencies in Contractor performance. Documentation will be maintained for future reference, audit, and proof of inspection. Any uncorrected unacceptable observation will result in an unacceptable rating, a corrective action request to the Contractor and notification to the KO.

b. The COR will notify the Contractor each time an unacceptable observation has been recorded and ask the Contractor to correct the problem. The COR/QAE will record the contract requirement , the specific deficiency to the requirement, the date and time it was discovered, and have the Contractor sign the associated documentation. The Contractor will be given two working days after notification to correct the deficiency in accordance with requirements of the contract. Deficiencies that cannot be corrected within two working days will be reported to the Contracting Officer.

c. The COR will report to the KO more serious (systemic in nature) deficiencies or recurring deficiencies in the same area that could indicate a trend. The KO will notify the Contractor and request corrective action. The KO may require the Contractor to re‐perform any services that do not meet contract requirements at no additional cost to the Government.

d. The COR/QAE will re‐inspect services that were found deficient to ensure corrections were made within the timeframe outlined in the contract or other agreed upon time. The COR/QAE will not consider the services complete until all deficiencies have been corrected. Contractor’s failure to complete corrective actions will be reported immediately to the KO for further action.

e. The COR/QAE will accept the services provided and authorize payment, typically on a monthly basis or upon satisfactory completion of the work.

6. QUALITY ASSURANCE SURVEILLANCE FILE. The COR/QAE file shall contain:

a) Copy of the COR appointment letter from the KO, any changes to that letter, and any termination letters; b) Training Certifications for COR; c) Copy of the contract and all contract modifications; d) Copy of the applicable Quality Assurance Surveillance Plan (QASP); e) Copy of the contractor’s Sampling Plan; f) Correspondence initiated by authorized representatives (Contractor or Government) concerning performance of the contract; g) Records of inspections performed and the results; h) Customer Feedback; i) Documentation of meetings, telephone conversations, or discussions with the contractor or others pertaining to the contract or contract performance; j) Documentation pertaining to acceptance of services, reports, or data.

7. RECORDS: All records will be retained for the life of this contract.

8. CHANGES: The QASP is a living document and, as such, may be changed as needed. However, the KO must approve changes. The COR will submit recommended changes to the KO for approval.

CLAUSES INCORPORATED BY REFERENCE

52.204-7 System for Award Management JUL 2013 52.212-1 Instructions to Offerors--Commercial Items JUL 2013 52.212-4 Contract Terms and Conditions--Commercial Items SEP 2013 252.204-7004 Alt A System for Award Management Alternate A MAY 2013 252.225-7001 Buy American And Balance Of Payments Program DEC 2012 252.225-7021 Trade Agreements OCT 2013 252.232-7003 Electronic Submission of Payment Requests and Receiving

Reports

JUN 2012

252.232-7010 Levies on Contract Payments DEC 2006

CLAUSES INCORPORATED BY FULL TEXT

52.212-2 EVALUATION--COMMERCIAL ITEMS (JAN 1999)

(a) The Government will award a contract resulting from this solicitation to the responsible offeror whose offer conforming to the solicitation will be most advantageous to the Government, price and other factors considered. The following factors shall be used to evaluate offers:

Offers will be technically evaluated in accordance with the requierments set fourth in the preformance work statement. Award will be made to the lowest price technically acceptable offeror. The Governemtent reserves the right to make award on the initial offer recieved without discussions

(b) Options. The Government will evaluate offers for award purposes by adding the total price for all options to the total price for the basic requirement. The Government may determine that an offer is unacceptable if the option prices are significantly unbalanced. Evaluation of options shall not obligate the Government to exercise the option(s).

(c) A written notice of award or acceptance of an offer, mailed or otherwise furnished to the successful offeror within the time for acceptance specified in the offer, shall result in a binding contract without further action by either party. Before the offer's specified expiration time, the Government may accept an offer (or part of an offer), whether or not there are negotiations after its receipt, unless a written notice of withdrawal is received before award.

(End of provision)

52.212-3 OFFEROR REPRESENTATIONS AND CERTIFICATIONS--COMMERCIAL ITEMS (NOV 2013)

An offeror shall complete only paragraph (b) of this provision if the offeror has completed the annual representations and certifications electronically via http://www.acquisition.gov. If an offeror has not completed the annual representations and certifications electronically at the System for Award Management (SAM) website, the offeror shall complete only paragraphs (c) through (o) of this provision.

(a) Definitions. As used in this provision --

“Economically disadvantaged women-owned small business (EDWOSB) Concern” means a small business concern that is at least 51 percent directly and unconditionally owned by, and the management and daily business operations of which are controlled by, one or more women who are citizens of the United States and who are economically disadvantaged in accordance with 13 CFR part 127. It automatically qualifies as a women-owned small business eligible under the WOSB Program.

"Forced or indentured child labor" means all work or service-

(1) Exacted from any person under the age of 18 under the menace of any penalty for its nonperformance and for which the worker does not offer himself voluntarily; or

(2) Performed by any person under the age of 18 pursuant to a contract the enforcement of which can be accomplished by process or penalties.

Inverted domestic corporation, as used in this section, means a foreign incorporated entity which is treated as an inverted domestic corporation under 6 U.S.C. 395(b), i.e., a corporation that used to be incorporated in the United States, or used to be a partnership in the United States, but now is incorporated in a foreign country, or is a subsidiary whose parent corporation is incorporated in a foreign country, that meets the criteria specified in 6 U.S.C.

395(b), applied in accordance with the rules and definitions of 6 U.S.C. 395(c). An inverted domestic corporation as herein defined does not meet the definition of an inverted domestic corporation as defined by the Internal Revenue Code at 26 U.S.C. 7874.

Manufactured end product means any end product in Federal Supply Classes (FSC) 1000-9999, except--

(1) FSC 5510, Lumber and Related Basic Wood Materials;

(2) Federal Supply Group (FSG) 87, Agricultural Supplies;

(3) FSG 88, Live Animals;

(4) FSG 89, Food and Related Consumables;

(5) FSC 9410, Crude Grades of Plant Materials;

(6) FSC 9430, Miscellaneous Crude Animal Products, Inedible;

(7) FSC 9440, Miscellaneous Crude Agricultural and Forestry Products;

(8) FSC 9610, Ores;

(9) FSC 9620, Minerals, Natural and Synthetic; and

(10) FSC 9630, Additive Metal Materials.

Place of manufacture means the place where an end product is assembled out of components, or otherwise made or processed from raw materials into the finished product that is to be provided to the Government. If a product is disassembled and reassembled, the place of reassembly is not the place of manufacture.

Restricted business operations means business operations in Sudan that include power production activities, mineral extraction activities, oil-related activities, or the production of military equipment, as those terms are defined in the Sudan Accountability and Divestment Act of 2007 (Pub. L. 110-174). Restricted business operations do not include business operations that the person (as that term is defined in Section 2 of the Sudan Accountability and Divestment Act of 2007) conducting the business can demonstrate--

(1) Are conducted under contract directly and exclusively with the regional government of southern Sudan;

(2) Are conducted pursuant to specific authorization from the Office of Foreign Assets Control in the Department of the Treasury, or are expressly exempted under Federal law from the requirement to be conducted under such authorization;

(3) Consist of providing goods or services to marginalized populations of Sudan;

(4) Consist of providing goods or services to an internationally recognized peacekeeping force or humanitarian organization;

(5) Consist of providing goods or services that are used only to promote health or education; or

(6) Have been voluntarily suspended.

Sensitive technology--

(1) Means hardware, software, telecommunications equipment, or any other technology that is to be used specifically--

(i) To restrict the free flow of unbiased information in Iran; or

(ii) To disrupt, monitor, or otherwise restrict speech of the people of Iran; and

(2) Does not include information or informational materials the export of which the President does not have the authority to regulate or prohibit pursuant to section 203(b)(3) of the International Emergency Economic Powers Act (50 U.S.C. 1702(b)(3)).

Service-disabled veteran-owned small business concern--

(1) Means a small business concern--

(i) Not less than 51 percent of which is owned by one or more service-disabled veterans or, in the case of any publicly owned business, not less than 51 percent of the stock of which is owned by one or more service-disabled veterans; and

(ii) The management and daily business operations of which are controlled by one or more service-disabled veterans or, in the case of a service-disabled veteran with permanent and severe disability, the spouse or permanent caregiver of such veteran.

(2) Service-disabled veteran means a veteran, as defined in 38 U.S.C. 101(2), with a disability that is service-connected, as defined in 38 U.S.C. 101(16).

"Small business concern" means a concern, including its affiliates, that is independently owned and operated, not dominant in the field of operation in which it is bidding on Government contracts, and qualified as a small business under the criteria in 13 CFR Part 121 and size standards in this solicitation.

Subsidiary means an entity in which more than 50 percent of the entity is owned--

(1) Directly by a parent corporation; or

(2) Through another subsidiary of a parent corporation.

Veteran-owned small business concern means a small business concern--

(1) Not less than 51 percent of which is owned by one or more veterans (as defined at 38 U.S.C. 101(2)) or, in the case of any publicly owned business, not less than 51 percent of the stock of which is owned by one or more veterans; and

(2) The management and daily business operations of which are controlled by one or more veterans.

"Women-owned business concern" means a concern which is at least 51 percent owned by one or more women; or in the case of any publicly owned business, at least 51 percent of the stock of which is owned by one or more women; and whose management and daily business operations are controlled by one or more women.

"Women-owned small business concern" means a small business concern--

(1) That is at least 51 percent owned by one or more women or, in the case of any publicly owned business, at least 51 percent of its stock is owned by one or more women; or

(2) Whose management and daily business operations are controlled by one or more women.

Women-owned small business (WOSB) concern eligible under the WOSB Program (in accordance with 13 CFR part 127)”, means a small business concern that is at least 51 percent directly and unconditionally owned by, and the management and daily business operations of which are controlled by, one or more women who are citizens of the United States.

(b) (1) Annual Representations and Certifications. Any changes provided by the offeror in paragraph (b)(2) of this provision do not automatically change the representations and certifications posted electronically on the SAM website.

(2) The offeror has completed the annual representations and certifications electronically via the SAM website accessed through https://www.acquisition.gov. After reviewing the SAM database information, the offeror verifies by submission of this offer that the representations and certifications currently posted electronically at FAR 52.212- 3, Offeror Representations and Certifications--Commercial Items, have been entered or updated in the last 12 months, are current, accurate, complete, and applicable to this solicitation (including the business size standard applicable to the NAICS code referenced for this solicitation), as of the date of this offer and are incorporated in this offer by reference (see FAR 4.1201), except for paragraphs ----------.

[Offeror to identify the applicable paragraphs at (c) through (o) of this provision that the offeror has completed for the purposes of this solicitation only, if any.) These amended representation(s) and/or certification(s) are also incorporated in this offer and are current, accurate, and complete as of the date of this offer. Any changes provided by the offeror are applicable to this solicitation only, and do not result in an update to the representations and certifications posted electronically on ORCA.]

(c) Offerors must complete the following representations when the resulting contract will be performed in the United States or its outlying areas. Check all that apply.

(1) Small business concern. The offeror represents as part of its offer that it ( ) is, ( ) is not a small business concern.

(2) Veteran-owned small business concern. (Complete only if the offeror represented itself as a small business concern in paragraph (c)(1) of this provision.) The offeror represents as part of its offer that it ( ___ ) is, ( ___ ) is not a veteran-owned small business concern.

(3) Service-disabled veteran-owned small business concern. (Complete only if the offeror represented itself as a veteran-owned small business concern in paragraph (c)(2) of this provision.) The offeror represents as part of its offer that it ( ___ ) is, ( ___ ) is not a service-disabled veteran-owned small business concern.

(4) Small disadvantaged business concern. (Complete only if the offeror represented itself as a small business concern in paragraph (c)(1) of this provision.) The offeror represents, for general statistical purposes, that it ( ___ ) is, ( ___ ) is not a small disadvantaged business concern as defined in 13 CFR 124.1002.

(5) Women-owned small business concern. (Complete only if the offeror represented itself as a small business concern in paragraph (c)(1) of this provision.) The offeror represents that it ( ) is, ( ) is not a women-owned small business concern.

Note to paragraphs (c)(8) and (9): Complete paragraphs (c)(8) and (c)(9) only if this solicitation is expected to exceed the simplified acquisition threshold.

(6) WOSB concern eligible under the WOSB Program. [Complete only if the offeror represented itself as a women-owned small business concern in paragraph (c)(5) of this provision.] The offeror represents that--

(i) It [ ___ ] is, [ ___ ] is not a WOSB concern eligible under the WOSB Program, has provided all the required documents to the WOSB Repository, and no change in circumstances or adverse decisions have been issued that affects its eligibility; and

(ii) It [ ___ ballot] is, [ ___ ballot] is not a joint venture that complies with the requirements of 13 CFR part 127, and the representation in paragraph (c)(6)(i) of this provision is accurate for each WOSB concern eligible under the WOSB Program participating in the joint venture. [The offeror shall enter the name or names of the WOSB concern eligible under the WOSB Program and other small businesses that are participating in the joint venture: ----------.] Each WOSB concern eligible under the WOSB Program participating in the joint venture shall submit a separate signed copy of the WOSB representation.

(7) Economically disadvantaged women-owned small business (EDWOSB) concern. [Complete only if the offeror represented itself as a WOSB concern eligible under the WOSB Program in (c)(6) of this provision.] The offeror represents that--

(i) It [ ___ ballot] is, [ ___ ballot] is not an EDWOSB concern, has provided all the required documents to the WOSB Repository, and no change in circumstances or adverse decisions have been issued that affects its eligibility;

and

(ii) It [ ___ ballot] is, [ ___ ballot] is not a joint venture that complies with the requirements of 13 CFR part 127, and the representation in paragraph (c)(7)(i) of this provision is accurate for each EDWOSB concern participating in the joint venture. [The offeror shall enter the name or names of the EDWOSB concern and other small businesses that are participating in the joint venture: ----------.] Each EDWOSB concern participating in the joint venture shall submit a separate signed copy of the EDWOSB representation.

(8) Women-owned business concern (other than small business concern). (Complete only if the offeror is a women-owned business concern and did not represent itself as a small business concern in paragraph (c)(1) of this provision.) The offeror represents that it ( ___ ) is, a women-owned business concern.

(9) Tie bid priority for labor surplus area concerns. If this is an invitation for bid, small business offerors may identify the labor surplus areas in which costs to be incurred on account of manufacturing or production (by offeror or first-tier subcontractors) amount to more than 50 percent of the contract price:

(10) (Complete only if the solicitation contains the clause at FAR 52.219-23, Notice of Price Evaluation Adjustment for Small Disadvantaged Business Concerns or FAR 52.219-25, Small Disadvantaged Business Participation Program-Disadvantaged Status and Reporting, and the offeror desires a benefit based on its disadvantaged status.)

(i) General. The offeror represents that either--

(A) It ( ___ ) is, ( ___ ) is not certified by the Small Business Administration as a small disadvantaged business concern and identified, on the date of this representation, as a certified small disadvantaged business concern in the SAM Dynamic Small Business Search database maintained by the Small…