Updated_Amendment_0002,_17-B-0017-0002,_Pest_Management_SVC,_16_Aug_17.pdf

0010904555

AMENDMENT OF SOLICITATION/MODIFICATION OF CONTRACT

Except as provided herein, all terms and conditions of the document referenced in Item 9A or 10A, as heretofore changed, remains unchanged and in full force and effect.

15A. NAME AND TITLE OF SIGNER (Type or print)

30-105-04EXCEPTION TO SF 30

APPROVED BY OIRM 11-84

STANDARD FORM 30 (Rev. 10-83) Prescribed by GSA

FAR (48 CFR) 53.243

1. Solicitation W91151-17-B-0015 is amended to read as show n on the continuation page; Responses to Industry Questions.

2. At contract aw ard, the aw ard w ill reflect the CLIN structure currently on Att. 2, Bid Schedule.

1. CONTRACT ID CODE PAGE OF PAGES

J 1 51

16A. NAME AND TITLE OF CONTRACTING OFFICER (Type or print)

16C. DATE SIGNED

BY 15-Aug-2017

16B. UNITED STATES OF AMERICA15C. DATE SIGNED15B. CONTRACTOR/OFFEROR

(Signature of Contracting Officer)(Signature of person authorized to sign)

8. NAME AND ADDRESS OF CONTRACTOR (No., Street, County, State and Zip Code) X W91151-17-B-0015

X 9B. DATED (SEE ITEM 11)

21-Jul-2017

10B. DATED (SEE ITEM 13)

9A. AMENDMENT OF SOLICITATION NO.

11. THIS ITEM ONLY APPLIES TO AMENDMENTS OF SOLICITATIONS

X The above numbered solicitation is amended as set forth in Item 14. The hour and date specified for receipt of Offer is extended, X is not extended.

Offer must acknowledge receipt of this amendment prior to the hour and date specified in the solicitation or as amended by one of the following methods:

(a) By completing Items 8 and 15, and returning copies of the amendment; (b) By acknowledging receipt of this amendment on each copy of the offer submitted;

or (c) By separate letter or telegram which includes a reference to the solicitation and amendment numbers. FAILURE OF YOUR ACKNOWLEDGMENT TO BE RECEIVED AT THE PLACE DESIGNATED FOR THE RECEIPT OF OFFERS PRIOR TO THE HOUR AND DATE SPECIFIED MAY RESULT IN

REJECTION OF YOUR OFFER. If by virtue of this amendment you desire to change an offer already submitted, such change may be made by telegram or letter, provided each telegram or letter makes reference to the solicitation and this amendment, and is received prior to the opening hour and date specified.

12. ACCOUNTING AND APPROPRIATION DATA (If required)

13. THIS ITEM APPLIES ONLY TO MODIFICATIONS OF CONTRACTS/ORDERS.

IT MODIFIES THE CONTRACT/ORDER NO. AS DESCRIBED IN ITEM 14.

A. THIS CHANGE ORDER IS ISSUED PURSUANT TO: (Specify authority) THE CHANGES SET FORTH IN ITEM 14 ARE MADE IN THE

CONTRACT ORDER NO. IN ITEM 10A.

B. THE ABOVE NUMBERED CONTRACT/ORDER IS MODIFIED TO REFLECT THE ADMINISTRATIVE CHANGES (such as changes in paying office, appropriation date, etc.) SET FORTH IN ITEM 14, PURSUANT TO THE AUTHORITY OF FAR 43.103(B).

C. THIS SUPPLEMENTAL AGREEMENT IS ENTERED INTO PURSUANT TO AUTHORITY OF:

D. OTHER (Specify type of modification and authority)

E. IMPORTANT: Contractor is not, is required to sign this document and return copies to the issuing office.

14. DESCRIPTION OF AMENDMENT/MODIFICATION (Organized by UCF section headings, including solicitation/contract subject matter where feasible.)

10A. MOD. OF CONTRACT/ORDER NO.

2. AMENDMENT/MODIFICATION NO. 5. PROJECT NO.(If applicable)

6. ISSUED BY

3. EFFECTIVE DATE

15-Aug-2017

CODE

MISSION AND INSTALLATION CONTRACTING

MISSION CONTRACTING OFFICE (MCO)

36000 DARNALL LOOP, ROOM 1300B

FORT HOOD TX 76544-5095

W91151 7. ADMINISTERED BY (If other than item 6)

4. REQUISITION/PURCHASE REQ. NO.

CODE

See Item 6

FACILITY CODECODE

EMAIL:TEL:

W91151-17-B-0015

SECTION SF 30 BLOCK 14 CONTINUATION PAGE

SUMMARY OF CHANGES

SECTION SF 30 - BLOCK 14 CONTINUATION PAGE

The following have been added by full text:

RESPONSES-INDUSTRY QUESTIONS

The referenced solicitation is amended to incorporate/address industry questions and Government responses. The following is a listing of questions raised by industry and the responses provided by the Government:

1. Man power reporting facility.

Question: What is the square footage of the man power reporting facility?

Response: There is no man power reporting facility. The Contracting Manpower Report is a report the contractor must provide to the Army that reports all contractor labor hours;

including subcontractor hours. Additional details are provided on contract line item number (CLIN) 0002; Contracting Manpower Report.

2. In Technical Exhibit A the “Arthropod Control of Dinning Facilities/Warehouses” is listed in the historical numbers but not in the estimated quantities numbers.

Question: Are these numbers represented in the DFACs & Bldg 3600 (CLIN 0002-0015) or are they separate dining facilities/warehouse?

Response: The numbers listed in TE-A under “Arthropod Control of Dinning Facilities/Warehouses” are the historical quantities for arthropod control performed in the DFACs on CLINs 0002-0013. Building 36000 (CLIN 0014) is a new requirement for DPW and our pest management services. DFACs and Building 36000 have been broken out in their own separate CLINs and the square footage is listed in TE-H and the PWS has verbiage for the treatment of these facilities. The estimated quantities and pest services listed at the bottom of TE-A is historical data for CLIN 0001 to provide information for proposal purposes. CLIN 0001 is for pest management services throughout Fort Hood other than the DFACs and Bldg 36000 listed on their own separate CLINs.

3. Bed Bugs estimates were not included in the estimated quantities for CLIN 1.

Question: Will they be treated separately (i.e. outside of CLIN 1) and prices negotiated separately as each infestation occurs?

Response: There will not be a separate negotiated price for bed bugs. The treatment for beds bugs should be calculated in your monthly price for CLIN 0001.

Question: If it is assumed to be included in CLIN 1, how are we do incorporate that into the bid with no historical reference?

Response: Historically the treatment of Household Pest has included beg bug treatment and the estimated square footage quantities for all General Household Pest treatment is in

TE-A.

Question: Should we provide a separate pricing sheet that includes how we would price bed bugs?

Response: No, your price should be included in the monthly cost for CLIN 0001.

4. 5.2.5, The 6th bullet point requires the contractor to restore any structural material removed to be “restored to its original state”.

Question: Is the cost the responsibility of the contractor?

Response: Yes

Question: What are the limits of this responsibility?

Response: Typical industry standard penetration points will be required. Anything above industry standard penetration would be referred back to DPW Operations & Maintenance Division (OMD).

5. 5.2.7 Wood Destroying Pest Inspection

Question: Does this includes only the structures that are included in CLINS 02 – 014, or Structures not specifically listed. If so what are the structures and their square footage?

Response: This includes the facilities that may need to be treated under CLIN 0001 and the estimated square footage quantities for a year are listed in TE-A.

Question: There is not any historical data for how many facilities were inspected. Can this be provided?

Response: The estimate would vary from year to year, but has been decreasing due to the removal of the wood framed WWII buildings on Fort Hood. If we had to estimate, it would probably be 4-6 per year.

6. Section 5.2.2.8 of PWS

Question: What is the historical data on how many openings that need to be constructed annually?

Response: Most openings would be for bee hive removal or termite treatment. It may range from 10 to 20 annually. As provided in a previously stated answer about removal of building material for treatment, typical industry standard penetration points will be required. Anything above industry standard penetration would be referred back to DPW Operations & Maintenance Division (OMD).

7. Ref: Performance Work Statement: Part 1, 1.5, “Period of Performance,” Question: Please clarify that this is/is not an FFP vs. IDIQ (per FAR 16.503) contract?

Specifically, if both, please clarify what services are FFP vice IDIQ? Tasks appear to be FFP but contract terms are unclear, e.g., “individual task orders”. If this is an IDIQ Contract (partial or otherwise), please provide ordering information (e.g., min./max. amounts).

Response: This is a firm fixed price, requirements contract; not an IDIQ. Individual task orders will be issued by the contracting office based on the request of the customer. There are no minimum or maximum amounts.

Finally, are DMOs the same as Task Orders?

Response: DMOs is an acronym for Demand Maintenance Orders, which is a service order in our GFEBS system. Task Orders are issued by Contracting for estimated quantities and funding with a period of performance that services will be performed in accordance with the Performance Work Statement (PWS).

8. Ref: Performance Work Statement: Part 1, 1.23.9, “Special Qualifications,” Question: Is a licensed pest control technician eligible to work on base in addition to the licensed/certified pest control/chemical applicator?

Response: The fully–licensed applicator must accompany the technician in the field on each visit. The technician may not treat without the applicator being present and on-site during application. The fully-licensed applicator can’t just be on FORT HOOD, they have to be at the actual site where treatment is to occur.

9. Ref: Performance Work Statement: Part 1, 1.26 “Files,” “The contractor shall not allow access to the files by any Government agency…unless specifically authorized by the Contracting Officer.” By Texas law and as a requirement of pesticide certification, we are required to report and document all termite treatments and we are subject to regular inspections by the Texas Department of Agriculture, which includes review of pesticide application records.

Question: Please confirm that the COR will allow disclosure of files as required by Texas law and the Texas Department of Agriculture?

Response: The Government will allow disclosure of pest control use records and any other records that are required by Texas law and Texas Department of Agriculture.

10. Ref: Performance Work Statement: 5.2.2.1 Third paragraph. “The treated area shall be free of flying insects for seven (7) calendar days after treatment.” TE A does not list any DMOs for flying insects.

Question: Please confirm that there has been no historical flying insect control for the existing contract and that no DMOs for flying insect control are estimated?

Response: There have been a few minor cases of flying insect (Mostly drain flies.) that have needed pest control services over the years. The estimated square footage for General Household Pest is provided in TE-A.

11. Ref: Performance Work Statement: 5.2.2.1 Third paragraph. “The treated area shall be free of flying insects for seven (7) calendar days after treatment. If live pests are observed any time after the treatment date…” This is an impossible standard for mosquitoes, flies and many other flying insects. Typical standards would be a 80 or 90 percent reduction in mosquitoes or flies following a pesticide application.

Question: Would the KO consider revising this standard?

Response: Currently, the PWS reference above is the standard.

12. Ref: Performance Work Statement: 5.2.2.2 BED BUG CONTROL. Industry standard includes treating adjacent rooms to the infested rooms. This would be the case in all multiplex buildings.

Question: Is the 3000 cubic foot guideline inclusive of all areas to be treated or is it by individual infested room?

Response: The 3,000 cubic foot estimate was provided for the normal treat area. There may be times where this may increase or decrease depending on the infestation. The determination of the area that will require Bed Bug control comes from recommendations from our Pest Management Contractor and our DPW Natural Resources Entomologist.

13. Ref: Performance Work Statement: 5.2.2.2 BED BUG CONTROL. There is no historical data listed for bed bug control.

Question: How was bed bug control quantities estimated?

Response: The estimated square footage quantities for General Household Pests in TE-A includes square foot that was required for treatment bed bugs.

Question: Please confirm that there have been no bed bug treatments on Fort Hood under the current pest control contract?

Response: There has been bed bug control provided on the current contract.

14. Ref: Performance Work Statement: 5.2.3 AREA WIDE FIRE ANT CONTROL “The Contractor shall accomplish fire ant control utilizing broadcast application of fire ant bait.”

Question: Does this statement preclude the use of water based sprays for the control of fire ants?

Response: There have been times when sprays have been used to obtain an immediate result of control for special occasions. Such as ceremonies, events or to control around the Child Development Centers (CDCs).

15. Ref: Performance Work Statement: 5.2.4 BEE CONTROL “Honey Bee Hives that are located in a building location where removal is not feasible or hives that have only been a structure for a short period of time will be treated and the entrance openings sealed.”

Question: What are the criteria for determining that removal is not feasible?

Response: The determination will come from the COR if removal is not feasible.

16. Ref: Performance Work Statement: 5.2.5 HONEY BEE HIVE CONTROL AND REMOVAL Specifically “Opening the structure enough to remove or treat bees and remove all hive material” A major price consideration would be the removal and replacement of brick, stucco or rock siding.

Question: Will the contractor be required at any time to remove a hive located behind a stone, brick or stucco wall where interior access is not possible?

Response: Typical industry standard penetration points will be required. Anything above industry standard penetration it would be referred back to DPW Operations & Maintenance Division (OMD).

17. Ref: Performance Work Statement: 5.2.8. This section is limited to the control of subterranean termites.

Question: Please confirm that tenting and fumigation of a structure is beyond the scope of this contract.

Response: The acceptable level of control for pest management services in accordance with the Performance Work Statement is what the Government wants the Contractor to achieve. The Contractor’s method of control is up to him as long as he does not violate any laws, regulations and is approved by the Government.

18. Ref: TE A, “Historical Pest Management Services,” Question: Respectfully request remaining FY 2016 Historical Data be provided.

Response: The government has determined that an adequate amount of historical data has been provided per TE-A, FY 2016 Historical Data, for the Bidder to submit their bid.

Question: Do DMO rows 7-18 drive associated Historical quantities as listed in column N, e.g., rows 23 - 33?

Response: Yes, DMOs (Service Calls) are generated based off Fort Hood customers calling into the Work Order section of DPW. The COR and the Contractor will make an assessment of what needs to be treated and the amount of area that needs to be treated.

19. Ref: TE H, “Dining Facilities and Building 3600 (Square footage),” Question: Excluding DF and Bldg. 36000 will other buildings will require active surveillance as a part of the IPM program? If so please provide building inventory list.

Response: These buildings are the only buildings that are currently requiring active surveillance on a monthly basis. If the Contractor receives a DMO for other facilities from the COR, then the Contractor will monitor the treatment in accordance with the Performance Work Statement for the pest that is being treated. For example; Bee Control, Acceptable level of control is, Less than twenty (20) live honeybees on location the day after initial removal or treatment and no live bees for a period of ninety (90) days.

20. Ref: TE H, “Dining Facilities and Building 3600 (Square footage),” Question: Is there historical data for area wide ULV mosquito fogging?

Response: There has been no area wide ULV mosquito fogging performed on these facilities to date.

Question: Is area wide ULV mosquito fogging included in this IFB?

Response: No.

21. Ref: TE H, “Dining Facilities and Building 3600 (Square footage),” Question: Will the dining facility in 3600 be brought back into use during the life of this contract? If it is activated, will that require a contract modification?

Response: It is possible that it could become an active dining facility and will not require a modification. The square footage for the dining facility is calculated into the total square footage for the building. So it should be treated along with the rest of the facility once the contract starts.

22. Ref. Att. 1:

Question: What is the purpose/how will this document be evaluated by the USG? Also on Att.

1, see the following item no.’s on the INSTRUCTIONS tab/worksheet:

a. Generally - Sheets don’t include Sick Time per AWD – Att. 4

b. Specifically, associated Narratives.

Response: KS- The purpose of the pricing spreadsheet is show how a bidder developed their price for services on the Pest Management contract. Attachment 1, Pricing Spreadsheet, has been amended to be a deliverable due no later than 5 days after contract award.

23. Ref: Att. 4, “WD 15-5237,”

Question: Is the Lead Technician conformed to Pest Controller (99410)?

Response: The Government accepts the position Pest Controller as listed on Att. 4,WD 15- 5237 (Rev 3). The term Lead Technician has been replaced on the PWS and is amended to Pest Controller in section 1.23.9 Special Qualifications. The Pest Controller shall hold certified applicator license/certification as listed in the PWS, section 1.23.9.

24. Is the SF 1449 Continuation Sheet required to be submitted as part of a Bidder’s Bid?

Response: Yes, this should be submitted as part of the Bidder’s bid. The continuation sheet begins with contract line item (CLIN) 0001, Pest Management Services. All CLIN(s) in the solicitation must be completed along with the bid schedule

25. Bed Bug Treatment Question: Will the USG provide for three phase electric or a generator when bed bug heat treatment is needed?

Response: The Contractor is allowed to use the appropriate electrical outlets for his equipment in the facility when treating an area. If the facility does not have an outlet that is capable of providing the appropriate electricity for the Contractor’s equipment, then the Contractor will need to provide their own means of electricity, such as a generator.

26. Warranty Work Question: Who will cover warranty work for termites for work completed during previous contract years?

Response: The current contract states “The Contractor’s work shall meet the following acceptable level of control, no subterranean termites for a period of five years after initial treatment.” Based off this, it should be the Contractor that treated for the termites until the warranty period is up.

27. CLIN structure/numbering (SF 1449 Continuation Sheet & Att. 2) does not jibe.

Question: Will this be corrected via Amendment?

Response: No. The Bidder shall use the CLIN structure of Att. 2, Bid Schedule. The CLIN structure on Section SF 1449-Continuation Sheet, will be updated at time of contract award.

28. Site Visit: During the Site Visit we visited a Child Development Ctr. (CDC):

Question: Are the CDCs included in TE H or are they part of TE A?

Response: The CDCs are included in TE A.

Question: If in TE H, can the USG please provide the associated square footage for these bldgs.?

Response: Not sure what the question is asking. The square footage for each building is provided in TE-H.

Question: Are the Youth Centers on Fort Hood included in this contract? If so, where is this info. located, e.g., TE A or TE H?

Response: Youth Centers will be treated if a DMO is called in to DPW by a customer and is covered under CLIN 0001. If the question is referring to Child Development Centers (CDCs), information is written in the PWS for Scheduled Fire Ant Control for these facilities, TE-G has the acreage for fire ant control for CDCs and TE-M are the maps of the CDCs. CDCs are also covered under CLIN 0001.

29. Belton Lake Outdoor Recreation Area (BLORA):

Question: Can the USG provide a Bldg. List w/associated square footage for the bldgs. that are under contract for this location?

Response: All buildings that are DPWs responsibility fall under this contract, but will only require services if requested by the customers. The COR and Contractor will determine the amount of area to be treated. The estimated pest management services and quantities listed in TE-A for CLIN 0001, has been the annual average.

30. Killeen Independent School District (KISD) operated Schools on installation Question: Please confirm/verify that the Killeen Independent School District (KISD) operated Schools on installation are not part of this contract? If they are, where is this info. located, e.g., TE A or TE H?

Response: Killeen Independent School District (KISD) facilities on Fort Hood are not part of this requirement. KISD has their own pest management services.

31. Bid Opening Questions: Will there be a public opening/read-aloud for this bid? If so, can the USG provide details/particulars regarding same?

Response: Yes, there will be a public bid opening as outlined in Addendum 52.212-1, paragraph 2, titled Specific Instructions, section c.

32. Bid Submittal:

Question: Would it be possible for the USG to provide responses to contractor questions sooner than two days before closing to allow inclusion of responses in bidder’s final bid submittal?

Response: Yes. Industry questions will be released prior to two days before bid submittals are due.

Question: Will a DVD or thumb drive also be an acceptable submittal medium?

Response: No. Instructions should be followed per the solicitation. No other forms of submittal are authorized.

33. Contract No. W9115114D0006:

Question: Is this Contract the current contract that this work is currently being performed under? If not, please provide the Contract No. this work is currently being performed under?

Response: Yes, W91151-14-D-0006 is the current contract.

Question: If the above referenced Contract is the contract this work is currently being performed under, does this contract cover all of the work that is required under this new acquisition? d. If not, can the USG kindly summarize the major functional elements/scope changes (e.g., services/taskings & qtys.), that are not covered under the current/existing contract?

Response: The work to be performed under the new acquisition is provided in the Performance Work Statement (PWS).

Question: What is the expiration date of Contract No. W9115114D0006?

Response: Please refer to the public website for industry Federal Business Opportunities https://www.fbo.gov/.

SECTION SF 1449 - CONTINUATION SHEET

DELIVERIES AND PERFORMANCE

The following Delivery Schedule item for CLIN 0001 has been changed from:

DELIVERY DATE QUANTITY SHIP TO ADDRESS DODAAC

POP 01-AUG-2017 TO

31-JUL-2018

N/A W0VC ENGR R U ACT

W0VC ENGR R U ACT

BLDG 4408 78TH ST AT SANTA FE

IMWE HOD PWB SUPPLY

FORT HOOD TX 76544-5027

254-287-9254 FOB: Destination

W45NQ9

To:

DELIVERY DATE QUANTITY SHIP TO ADDRESS DODAAC

POP 01-AUG-2017 TO

31-JUL-2018

N/A W0VC ENGR R U ACT

W0VC ENGR R U ACT

BLDG 4408 78TH ST AT SANTA FE

IMWE HOD PWB SUPPLY

FORT HOOD TX 76544-5027

254-287-9254 FOB: Destination

W45NQ9

The following have been modified:

PWS

PERFORMANCE WORK STATEMENT (PWS)

PEST MANAGEMENT SERVICES

DIRECTORATE OF PUBLIC WORKS (DPW)

FORT HOOD, TEXAS

PART 1 - GENERAL INFORMATION

1. GENERAL

1.1. Description of Services/Introduction

1.2. Background

1.3. Objective

1.4. Scope

1.5. Period of Performance

1.6. General Information

1.7. Security Requirements

1.8. Disclosure of Information

1.9. Key Control

1.10. Access to Secure Areas

1.11. Safety Standards

1.12. Safety Plan

1.13. Accident Reporting

1.14. Safety Measures

1.15. Interface with Government Operations

1.16. Damage Reports

1.17. Energy Conservation

1.18. Fraud, Waste, and Abuse

1.19. Recycling

1.20 Fire Protection

1.21. Tobacco Products

1.22. Environmental Requirements

1.23. Contractor Personnel

1.24. Identification of Contractor Employees

1.25. Contractor Vehicle Operation

1.26. Files

1.27. Post Award Conference/Periodic Progress Meetings

PART 2 - DEFINITIONS & ACRONYMS

2. DEFINITIONS & ACRONYMS

2.1. Standard Definitions

2.2. Technical Definitions

2.3. Acronyms

PART 3 - GOVERNMENT PROPERTY AND SEVICES

3. GOVERNMENT PROPERTY AND SEVICES

3.1. General Information

3.2. Utilities

3.3. Forms

3.4. Drawings and Maps

PART 4 - CONTRACTOR FURNISHED PROEPRTY

4. CONTRACTOR FURNISHED PROPERTY

4.1. General

4.2. Property Guidelines

4.3. Pesticide Dispersal Equipment

4.4. Equipment Approval

4.5. Automation Hardware and Software

4.6. Communications Equipment

4.7. Pesticides

4.8. Spill Kit and Personal Protection Equipment (PPE) Items

4.9. Product Labels and Safety Data Sheets (SDSs)

4.10. Reporting of Inspections by Regulatory Agencies

PART 5 - SPECIFIC TASKS

5. SPECIFIC TASKS

5.1. General

5.2. Pest Management Services

5.3. Pest Management Services Dining Facilities and Building 36000

5.4. Contractor Manpower Reporting

5.5. Antiterrorism Training

5.6. Access and General Protection /Security Policy and Procedures

5.7. iWATCH and/or CorpsWatch Training

5.8. OPSEC Training

5.9. Pre-Screen Candidates using E-Verify Program

PART 6 - APPLICABLE DOCUMENTS

6. APPLICABLE DOCUMENTS

6.1. General

6.2. Abbreviations Associated with Publications

6.3. Location of Publications and Forms

6.4. Publications

6.5. Forms

PERFORMANCE WORK STATEMENT (PWS)

PEST MANAGEMENT SERVICES

DIRECTORATE OF PUBLIC WORKS

FORT HOOD, TEXAS

PART 1

GENERAL INFORMATION

1. GENERAL. This is a non-personnel services contract to provide pest management services.

The Government shall not exercise any supervision or control over the contract service providers performing the services herein. Contract service providers shall be accountable solely to the Contractor who, in turn is responsible to the Government.

1.1. DESCRIPTION OF SERVICES/INTRODUCTION. The Contractor shall provide personnel, management, and any other items and services, not identified as Government furnished in Part 3- Government Property (GP) and Services, necessary to perform Pest Management Services as defined in this PWS. The Contractor shall perform to the standards and specifications in this contract.

1.2. BACKGROUND. Based on the most recent historical data of Pest Management Services required in recent past years is provided in Technical Exhibit (TE) A - Historical Pest Management Services. Fort Hood has a pest surveillance and self-help pest management program to assist building occupants to control nuisance pests such as cockroaches, ants, gnats, wasps, rodents, spiders, and crickets. Factors such as individual success in the self-help pest management program, variations of sanitation, weather conditions, pesticide effectiveness, new developments in pest control materials, or changes in Army policy may affect the amount of work under this contract.

1.3. OBJECTIVE. The objective for performance under this contract is to provide pest management services to control nuisance pests in facilities and areas on Fort Hood. This contract will provide pests control services that are essential to provide a safe and healthy work environment for the Soldiers and other occupants at Fort Hood. Pest control services also provides protection of and facilities from damaging pests.

1.4. SCOPE. The Contractor shall provide personnel, management, and any other items and services, not Government furnished, necessary to perform Pest Management Services throughout the Main Cantonment, West Fort Hood and North Fort Hood areas, the Belton Lake Outdoor Recreation Area (BLORA), and training areas. Annual estimated services, quantities and units of measure are provided in TE-A - Historical Pest Management Services.

1.5. PERIOD OF PERFORMANCE (POP). The Period of Performance shall be for one (1) Base Year of 12 months and four (4) 12-month option periods. The individual task orders shall be firm fixed price.

1.6. GENERAL INFORMATION.

1.6.1. QUALITY CONTROL. The Contractor shall establish and implement a comprehensive Quality Control (QC) Plan that identifies potential and actual problem areas in executing requirements of the contract as specified and results in corrective action throughout the life of the contract. The Quality Control Plan (QCP) shall be provided to the Contracting Officer Representative (COR) for Contracting Officer (KO) for approval within ten (10) calendar days after contract award date. The Government will make final review and acceptance of the QCP and any subsequent changes. Changes to the QCP shall be submitted to the Contracting Officer not later than five (5) calendar days prior to the effective date of the change. The QCP shall, at a minimum:

Be structured to ensure independent inspections of the Contractor’s work performance;

Have direct accountability to the Contractor’s top management;

Address overall project management and administration;

Be a comprehensive program to plan and deliver quality services to the Government;

Cover all services described in this contract, prioritize services, and concentrate on the most important services;

Describe a method acceptable to the Government of identifying deficiencies in the quality of services performed under this Contract before the level of performance becomes unacceptable and address processes for corrective actions without dependence upon Government direction;

Establish an inspection system covering all services required by this contract. This shall specify areas to be inspected on either a scheduled or unscheduled basis and the title of the individual who will do the inspection;

Contain specific quality control techniques for contract services identified in the

Performance Requirements Summary (PRS) and Inspection of Services Clause. The quality control methods shall be comprehensive and adaptable to the reporting systems of the QCP;

Include a customer complaint feedback system for correction of validated complaints and to inform the customer of corrections. The QC Plan shall describe how users or other interested parties may identify problem areas or issues to the Contractor. The customer complaint program shall be compatible with the reporting and communications systems of the QC Plan;

Require documentation of all Contractor quality control inspections and corrective actions be maintained by the Contractor throughout the term of this contract. Inspection documents shall be provided to the Contracting Officer Representative (COR) for the Contracting Officer within one (1) working day after performing inspection;

Describe methods of direct and indirect communications with the Government regarding performance of the contract. Informal communications shall be addressed.

Provide electronic daily QC inspection reports to the COR no later than 9:00 a.m. the next working business day.

1.6.2. QUALITY ASSURANCE. The Government will evaluate the contractor’s performance under this contract in accordance with a Quality Assurance Surveillance Plan (QASP) that is tailored specifically to this contract. The QASP will be used to evaluate Contractor actions while implementing the PWS. It is designed to provide an effective surveillance method to monitor Contractor performance for each objective listed on the Performance Requirements Summary (PRS). This plan is for the Government’s use and is not provided to the Contractor for any purpose, however, the Government will provide copies of inspections performed by the Government to assist in identifying areas that are not acceptable and need corrective actions.

The Contractor is solely responsible for management and quality control actions to meet the terms of the contract. The role of the Government is quality assurance to ensure contract standards are achieved. The standards of performance of services performed under this contract are listed in the PRS. The PRS is referenced in Technical Exhibit K.

1.6.3. RECOGNIZED HOLIDAYS. Contractor performance shall not be required on the legal federal holidays listed below. Holidays occurring on weekends will be observed as directed by the published Army calendar.

New Years Day 1st of January Martin Luther King Jr.’s Birthday 3rd Monday in January President’s Day 3rd Monday in February Memorial Day Last Monday in May Independence Day 4th of July Labor Day 1st Monday in September Columbus Day 2nd Monday in October Veterans Day 11th of November Thanksgiving Day 4th Thursday in November Christmas Day 25th of December

When one of the above designated legal holidays falls on a Sunday, the following Monday will be observed as a legal holiday. When a legal holiday falls on a Saturday, the preceding Friday is observed as a holiday. This list of holidays relates to Government duty days, and is not intended to supplement or otherwise alter the provisions of the Wage Determination regarding paid holidays.

1.6.4. STANDARD HOURS OF OPERATION. The Contractor’s work schedule for conducting business is generally between the hours of 7:30 a.m. to 4:00 p.m. Monday thru Friday except Federal holidays or when the Government facility is closed due to local or national emergencies, administrative closings, or similar Government directed facility closings. Missed calls made to the Contractor by the COR shall be returned within fifteen (15) minutes. The Contractor must at all times maintain an adequate workforce for the uninterrupted performance of all tasks defined within this PWS when the Government facility is not closed for the above reasons. When hiring personnel, the Contractor shall keep in mind that the stability and continuity of the workforce are essential.

1.6.4.1. OTHER THAN STANDARD HOURS OF OPERATION. Actual working hours required to perform many pest management services will be determined by the service to be provided. For example, rodent control in a food handling establishment should be done after hours for that establishment. Honey bee hive treatment is more effectively and safely done after sundown or before sunrise. The Contractor shall be available for contract business as dictated by the service requested. If working outside of the standard hours of operation is necessary, the Contractor may request authorization from the COR to work outside of the standard hours of operation. The Contractor shall NOT work outside of the standard hours of operation unless the

Contractor has received approval from the COR prior to doing so. Working outside the standard hours of operation shall be at no additional cost to the Government.

1.6.4.2. OTHER THAN STANDARD HOURS OF OPERATIONS - EMERENCY CALLS.

The Contractor may be required to respond to an emergency DMO outside the standard hours of operation. The Contractor shall respond to and perform work to any request twenty four (24) hours a day, seven (7) days a week. Missed calls made to the Contractor by the COR shall be returned within thirty (30) minutes and respond within one (1) hour. Emergency calls on this contract will be at the discretion of the COR and only be issued in extreme emergency situations.

1.6.5. PLACE OF PERFORMANCE. Contract work shall be performed at Fort Hood, Texas which consists of the Main Cantonment, West Fort Hood, North Fort Hood, Belton Lake Outdoor Recreation Area (BLORA), the Doppler radar site located at Granger Lake and all range training areas. Fort Hood is located approximately 60 miles north of Austin and 50 miles south of Waco, Texas. The main cantonment area is approximately 20 miles west of Interstate Highway 35 at Belton, Texas, and adjacent to Killeen, Texas. West Fort Hood is immediately adjacent to the main cantonment and North Fort Hood is approximately 25 miles north of the Main Cantonment. Belton Lake Outdoor Recreational Area, approximately 12 miles from Fort Hood and the Doppler radar site located at Granger Lake, approximately 57 miles from Fort Hood.

1.7. SECURITY REQUIREMENTS. Contractor personnel and any representative of the Contractor entering Fort Hood, Texas, shall abide by all security regulations and shall be subject to security checks. Contractor personnel and property shall be subject to search and seizure upon entering the confines of Fort Hood, Texas, while on Fort Hood, Texas, and upon leaving the confines of Fort Hood, Texas. The Contractor shall be responsible for ensuring all Contractor personnel authorized to perform work under this contract obtain installation access as required by DOD Directive 4630.5 - Interoperability and Supportability of Information Technology (IT) and National Security Systems (NSS) 23 April 2007. Government furnished identification shall be returned to the Government when the employee no longer performs work for the Contractor under this contract.

1.7.1. PHYSICAL SECURITY. The Contractor shall comply with FH Regulation 190-8 - Administration and Management of Physical Security 4 March 2011, and be responsible for security of all facilities, materials and equipment utilized during the performance period. In case of forced entry or theft, the Contractor shall notify the Provost Marshall’s Office (PMO) immediately and cooperate in the investigation. The contractor shall be responsible for safeguarding all government equipment, information and property provided for contractor use.

At the close of each work period, government facilities, equipment, and materials shall be secured.

1.8. DISCLOSURE OF INFORMATION. Performance under this contract may require the Contractor to access data and information proprietary to a government agency, another Contractor, or of such nature that its dissemination or use other than as specified in this work statement would be adverse to the interests of the Government or others. Neither the Contractor, nor Contractor personnel, shall divulge nor release data nor information developed or obtained under performance of this work statement, except as authorized, in writing, by the Contracting Officer. The Contractor shall not use, disclose, or reproduce proprietary data which bears a restrictive legend, other than as specified in this work statement.

1.8.1. Disclosure of information regarding operations and services of the activity to persons not entitled to receive it, or failure to safeguard any classified information that may come to the Contractor (or any persons under the Contractor’s control) in connection with work under this work statement, may subject the Contractor, Contractor’s agent, or employees to criminal liability under 18 U.S. § 793 : US Code - Section 793: Gathering, transmitting or losing defense information and 18 USC § 798 - Disclosure of classified information. Neither the Contractor, nor the Contractor’s employees, shall disclose or cause to be disseminated, any information concerning the operations of the activity that could result in, or increase the likelihood of, the possibility of a breach of the activities’ security or interrupt the continuity of its operation.

1.8.2. The Contractor shall direct to the Contracting Officer all inquiries, comments, or complaints arising from matters observed, experienced, or learned as a result of, or in connection with the performance of this contract, the resolution of which may require the dissemination of official information.

1.8.3. Inquiries received by the Contractor for work performed under this contract shall be referred to the Government for evaluation under Public Law 93-502, 5 U.S., and Section 552 - Freedom of Information Act of 1975. The determination of whether records will be released will remain with the Government. The Contractor shall be responsible for search and submission of records upon request by the Government.

1.8.4. The Contractor shall not release any information (including photographs, files, public announcements, statements, denials, or confirmations) on any part of the subject matter of this contract or any phase of any program hereunder without the prior written approval of the Contracting Officer. All documentation showing individuals’ names or other personal information will be controlled and protected. The provisions of Public Law 93-579, 5 U.S., and Section 552a - Privacy Act of 1974 shall apply.

1.9. KEY CONTROL. The Contractor shall establish and implement methods of making sure all keys/key cards issued to the Contractor by the Government are not lost or misplaced and are not used by unauthorized persons. NOTE: All references to keys include key cards. No keys issued to the Contractor by the Government shall be duplicated. The Contractor shall develop procedures covering key control that shall be included in the QCP. Such procedures shall include turn-in of any issued keys by personnel who no longer require access to locked areas. The Contractor shall immediately report any occurrences of lost or duplicate keys/key cards to the

COR.

1.9.1. In the event keys, other than master keys, are lost or duplicated, the Contractor shall, upon direction of the Contracting Officer, re-key or replace the affected lock(s); however, the Government, at its option, may replace the affected lock(s) or perform re-keying. When the replacement of locks or re-keying is performed by the Government, the total cost of re-keying or the replacement of the lock(s) shall be deducted from the monthly payment due the Contractor.

In the event a master key is lost or duplicated, all locks and keys for that system shall be replaced by the Government and the total cost deducted from the monthly payment due the Contractor.

1.9.2. The Contractor shall prohibit the use of Government issued keys/key cards by any persons other than the Contractor’s employees. The Contractor shall prohibit the opening of locked areas by Contractor employees to permit entrance of persons other than Contractor employees engaged in the performance of assigned work in those areas, or personnel authorized entrance by the

COR.

1.10. ACCESS TO SECURE AREAS. Contractor employees will be allowed access to facilities when properly identified on the Contractor’s employee roster, wearing identification badges, and complying with local security procedures. All contract employees, including subcontractor employees who are not in possession of the appropriate security clearance or access privileges, will be escorted in areas where they may be exposed to classified and/or sensitive materials and/or sensitive or restricted areas.

1.11. SAFETY STANDARDS. The Contractor and his employees shall comply with accepted industry safety standards including applicable safety precautions and guidelines contained in these publications at all times while performing work under this contract:

• EM-385-1-1 Safety and Health Requirements;

• AR 385-10 Army Safety Program

• 29 CFR 1910 Occupational Safety and Health Standards (General Industry).

1.11.1. HOT WORK. The Contractor shall obtain approval from the Fort Hood Fire Department (254-288-5820) prior to performing any hot work or work that will require the use of an open flame. All Contractor work performance shall be in accordance with FH 420-1, Fire and Emergency Services.

1.11.2. WORK STOPS. If the Contractor fails or refuses to promptly comply with safety requirements, the KO may issue an order stopping all or part of work until satisfactory corrective action may be taken. No part of time lost due to stop orders shall be made the subject of a claim for extension of time or for excess costs or damages to the Contractor.

1.12. SAFETY PLAN. The Contractor shall develop and implement a safety program for employees performing work under this contract. The Contractor shall submit the safety plan to the Contracting Officer no less than ten (10) calendar days prior to contract start date. Revisions shall be submitted to the COR for the Contracting Officer five (5) calendar days prior to effective date of change.

1.13. ACCIDENT REPORTING. The Contractor shall comply with all OSHA reporting requirements and DA PAM 385-40, Army Accident Investigations and Reporting 25 February 2010, for record keeping and reporting of all accidents resulting in death, injury, occupational disease, or adverse environmental impact. The Contractor shall provide a verbal report to the

COR within four (4) hours of each such occurrence, whenever an accident involving personal injury occurs. A written accident report shall be delivered to the COR within one (1) work day of occurrence.

1.14. SAFETY MEASURES. Workers shall be trained in appropriate safety measures and shall not place materials, machines, or other equipment in traffic lanes or other locations that could create safety hazards. The Contractor shall maintain a safe job site, clean and free of all foreign debris during progress and upon completion of work.

1.14.1. The Contractor shall be responsible for the enforcement of all safety requirements (including all fall safety requirements) for any work performed under the contract. If the Contractor fails or refuses to promptly comply with safety or environmental requirements, the COR may request the Contractor to stop working on all or part of the work until satisfactory corrective action has been taken. No part of the time lost, due to any such stop work request, shall be made the subject of a claim for extension of time or for excess costs or damages to the Contractor.

1.15. INTERFACE WITH GOVERNMENT OPERATIONS. Performance of work by Contractor personnel under the terms of this contract shall not interfere with regularly scheduled Government operational activities.

1.16. DAMAGE REPORTS. In all instances where or equipment is damaged by the Contractor, the Contractor shall provide a verbal report to the Contracting Officer within four (4) working hours of the occurrence. A written damage report shall be delivered to the Contracting Officer within one (1) working day of the occurrence, explaining the circumstances of the accident and the extent of damage. The Contractor shall be responsible for all costs associated with repairing or replacing damaged property.

1.17. ENERGY CONSERVATION. The Contractor shall observe energy conservation policies in accordance with (IAW) FH Reg. 420-9, Energy Conservation Program 24 April 2014.

Contractor personnel shall practice utilities conservation and shall operate under conditions that preclude waste of Government furnished utilities.

1.18. FRAUD, WASTE, AND ABUSE. The Contractor shall be responsible for maintaining proper conduct and good discipline within Contractor occupied work area(s). Contractor personnel shall be encouraged to be alert to and report suspected situations of fraud, waste, and abuse, or other intentionally dishonest conduct against the Government observed during, or in the performance of this contract.

1.19. RECYCLING. The Contractor shall observe recycle program policies established by Fort Hood and published in FH Reg. 420-6, Recycle Program 18 November 2014.

1.20. FIRE PROTECTION. The Contractor shall comply with AR 420-90, Fire and Emergency Services published 4 October 2006, and FH 420-1, Fire and Emergency Services published 1 September 2007, for fire protection and fire prevention.

1.21. TOBACCO PRODUCTS. The Contractor shall comply with AR 600-63, Army Health Promotion published 14 April 2015, which establishes uniform policies governing the use of tobacco products in Government facilities and on Fort Hood.

1.22. ENVIRONMENTAL REQUIREMENTS. The Contractor shall comply with all federal, state, and local environmental protection laws, regulations, and standards referenced in FH Regulation 200-1, Environment and Natural Resources, published 15 July 2004. The Contractor shall comply with all other contract requirements for clean air, clean water, and toxic substances control (TSCA), pollution control, and resource conservation and recovery (RCRA). The Contractor shall designate an Energy Conservation Monitor and a Recycling Monitor in writing to the Contracting Officer no later than ten (10) days after the contract start date. All environmental protection matters or questions shall be coordinated with the Contracting Officer and the DPW Environmental Division.

1.22.1. ENVIRONMENTAL MANAGEMENT SYSTEM (EMS). Fort Hood has

implemented an EMS to proactively deal with the environmental impacts of its processes, activities, and services. Fort Hood offers EMS General Awareness Training in the form of a twelve (12) minute video available at https://lmp.hood.army.mil. The Contractor shall ensure that employees, and subcontractors hired receive EMS General Awareness Training. The Contractor shall also ensure that all goods and services used under this contract do not deviate from the installation Environmental Policy, objectives and targets of the EMS. The Contractor shall maintain a record of the training, and submit a roster to the COR for the Contracting Officer. This training shall be completed within thirty (30) days after contract start date and within fifteen (15) days of a new hire start date.

1.22.2. HAZARDOUS MATERIALS. Hazardous materials other than pesticides must be approved by the DPW Environmental Division at building 4622, prior to use. All materials (grease, oil, lubricants, etc.) utilized on this contract shall contain a Safety Data Sheet (SDS). An approval request for each material proposed for use shall be submitted to the DPW Environmental Division utilizing the “HAZARDOUS MATERIAL AUTHORIZATION REQUEST” form, TE-B. The Contractor shall provide the COR with a copy of all approved products, including a safety data sheet, used in performance of this contract.

1.22.3. PESTICIDES. The Contractor shall provide a list of all pesticides proposed for use;

using and completing the Pesticide Use Proposal Form, TE-J. The Contractor shall attach a copy of the pesticide product label and safety data sheets (SDSs) for each pesticide listed. This list shall be submitted to the DPW Environmental Division at building 4622 (for approval by the IPM Coordinator) prior to performing work on this contract. Approvals may be limited to specific pests/sites.