Attachment 1- PWS Kunsan WRM Vehicles Updated 11 DEC 2024.pdf

PERFORMANCE WORK STATEMENT (PWS)

FOR

WAR RESERVE MATERIEL (WRM) VEHICLE MAINTENANCE (VM) SERVICES FOR KUNSAN AB (MAIN

OPERATING BASE)

1. GENERAL: This is a non-personal services contract to maintain the War Reserve Material (WRM) vehicle fleet. The U.S. Government will not supervise or control the contract service providers performing the services herein. Such contract service providers shall be accountable solely to the Contractor, who, in turn, is responsible to the government.

1.1 The contractor shall provide non-personal services, to include all personnel, equipment, material/parts, tools, transportation, supervision, and other items and services necessary, except for those items specified as government incidental property and services, to ensure that vehicle maintenance is performed at Kunsan AB in a manner that will lead to a WRM vehicle fleet that is Mission Capable (MC). The contractor’s performance assessment will be based on the Contracting Officer’s (KO) evaluation, Contracting Officer’s designated Representative (COR) and of the results required by the Performance Requirements Summary (PRS). The frequency or method of performance will not be part of the performance assessment. It is at the contractor’s discretion to determine the levels of frequencies to attain the level of service required by this performance work statement (PWS). The evaluation of results will be based on COR performance assessment and customer complaints. Results of the evaluations will be the determining factor for the success or failure of this contract.

The contractor shall comply with local regulations and commercial standards as it pertains to this PWS. The Contractor shall perform all management and maintenance to the standards in this contract. The COR shall be an employee of the US Government and shall monitor the contract and the Contractors performance with authority delegated by the KO.

1.2 Background: The management and maintenance of the WRM fleet has been provided by contractors for over 20 years. This has been a labor-only contract throughout its history, and it has had an onsite U.S.

Government Contracting Officer Representative (COR) providing oversight throughout. The WRM fleet is a diverse fleet comprised of both commercial and military-specific equipment.

1.2.1 Current condition of the WRM Vehicle Fleet will present challenges to the Contractor due to the lapse of the previous contract and the previous contract manning.

1.2.2 The Contractor shall provide appropriate manpower to manage, maintain and service the authorized and assigned vehicle fleet., whichever is greater. See section 7.5 WRM Vehicle Type Listing.

1.2.3 Authorized vehicles: 500

1.2.4 Assigned vehicles: 486

1.2.5 Excess vehicles: 36

1.2.6 Total vehicles: 522

1.3 Objectives: The contractor shall contribute to the overall benefit of meeting the agency goal and managing the WRM Vehicle fleet mission capability (MC) rate of 85%. The following benefits can be achieved by the contractor with the MC rate; Maximizes warfighter support, Achieve the greatest agility and flexibility, reduces reaction time, Support forces in an initial phase of operation and Minimizes DoD overall expenses. The Contractor shall provide a sufficient number of qualified personnel for the operation (see section 7.4), maintenance, storage, documentation, and issuance of all authorized vehicles in the WRM Vehicle Fleet. To include Rapid Airfield Damage Repair (RADR) vehicles listed in the current Master Vehicle Report (MVR). The Contractor shall maintain Non-Mission Capable Supply (NMCS) and Non-Mission Capable Maintenance (NMCM) except for integrated vehicles IAW AFI 25-101 PACAFSUP War Reserve Materiel Para. A7.1.10.1.

1.4 Period of Performance: The period of performance for this requirement shall be a base year plus four

(4) option years.

1.5 General Information

1.5.1. Quality Control. The Contractor shall develop and maintain an effective Quality Control Plan (QCP) to ensure services are performed in accordance with this PWS. The Contractor shall develop and implement procedures to identify, prevent, and ensure non-recurrence of defective services. The Contractor's quality control program ensures that their work complies with the contract's requirements. The QCP shall be provided to the Contracting Officer with the Contractor's proposal and shall be updated thereafter to maintain an effective and efficient quality control program. The Contracting Officer will make a final review and acceptance of the QCP and any subsequent changes within 30 days after the contract is awarded.

1.5.2. Quality Control Technician (QCT): The QCT shall be responsible to the Management of the Company for all Quality issues. Per the Federal Acquisition Regulation, Clause 52.212-4 has been inserted into this contract. Paragraph (a) states: “The Contractor shall only tender for acceptance those items that conform to the requirements of this contract. The Government reserves the right to inspect or test any supplies or services that have been tendered for acceptance. The Government may require repair or replacement of nonconforming supplies or reperformance of nonconforming services at no increase in contract price.” The QCT will be required to prepare, maintain, and execute the Quality Control Plan.

1.5.3. A QCP shall be submitted within 30 days of contract award. If QCP changes, the Contractor shall submit a revised QCP to COR within five working days of the changes. The QCR will cover all the objectives of the QCP.

1.5.3.1. The QCP shall be a comprehensive program to plan and deliver quality services to the government.

1.5.3.2. The QCP shall cover and prioritize all services described in this contract and PRS table.

1.5.3.3. The QCP shall describe a method acceptable to the government for identifying deficiencies in the quality of service performed under this contract before the level of performance becomes unacceptable and address processes for corrective actions without dependence upon government direction.

1.5.3.4. The QCP shall establish an inspection system covering all services this contract requires. This plan shall specify areas to be inspected on either a scheduled or an unscheduled basis and the title of the individual who will do the inspection.

1.5.3.5. The QCP shall contain specific quality control techniques and standards for contract services identified in the Performance Requirements Summary and Inspection of Services Clause list. The quality control methods shall be comprehensive and adaptable to the reporting systems of the QCP. Control measures must be specified, and metrics developed to ensure accurate program monitoring.

1.5.3.6. The QCP shall include a customer complaint feedback system to correct validated complaints and inform the U.S. Government of corrections. The QCP shall describe how the U.S. Government may identify problem areas or situations to the Contractor. The customer complaint program shall be compatible with the reporting and communication systems of the QCP.

1.5.3.7. The QCP shall require documentation of all Contractor quality control inspections and corrective actions to be maintained by the Contractor throughout the term of this contract. Inspection documents and the corrective action taken shall be made available to the Contracting Officer or designated representative.

1.5.3.8. The QCP shall address the Key Control Plan (See section 1.5.7.7.)

1.5.3.9. Non-conforming Services: When a contractor’s performance is identified as unsatisfactory (e.g. does not meet contract PWS requirements of the specific task and/or work schedules and/or timeframes) it is considered a non-conformance. The contractor shall reply within the specified timeframe upon receipt of a Corrective Action Request (CAR) Contracting Officer (KO). The criteria for the type of action that will be taken is defined paragraph 6. Non-conformance shall be classified in one of four categories:

1.5.3.10. Level I (Minor) non-conformance: Describes a nonconformances that are minor in nature and can be promptly corrected by the contractor, present no need for root cause analysis or corrective action plan (CAP). While the Government must document the nonconformance and the contractor must correct the nonconformance, further actions and Government follow-up are not required, and no written response from the contractor is needed. “On the spot corrections”

1.5.3.11. Level II (Major) non-conformance: Describes deficiencies in a contractor’s systems or processes but are not a critical or significant deficiency. Level II CARs shall require the contractor to correct the nonconformance, perform root cause analysis, and develop and provide a CAP acceptable to the government.

1.5.3.12. Multiple major deficiencies on product or services indicating a systemic issue throughout the process.

1.5.3.13. An escalation of repetitive Level I CARs for the same or similar nonconformance demonstrating the contractor is failing to institute effective corrective action or controls.

1.5.3.14. Level III (Critical) non-conformance: Describes deficiencies in a contractor’s system that are affecting a contract or program ability to meet cost, schedule or performance requirements and are: a significant deficiency pursuant to DFARS 252.242-7005, “Contractor Business Systems” (CBS) or a failure to respond to Level II CARs, or to remedy a recurring nonconformance.

1.5.3.15. A Level III CAR may result in the initiation of available contractual remedies, such as reductions of payments, cost disallowances, revocation of government assumption of risk of loss, etc. This issue prompts the need for higher level management involvement (contractor & government).

1.5.3.16. Level IV non-conformance: Is issued to the contractor’s business segment or corporate management when the contractual deficiency is of a serious nature or when a Level III CAR has been ineffective. A Level IV CAR will result in a mandatory review of available contractual remedies. Contractual remedies will be implemented IAW applicable FAR/DFARS clauses and/or ACC Acquisition Instructions.

Action to suspend product or service acceptance will be accomplished via a Level IV CAR.

1.5.3.17. Quality Assurance: The U.S. Government will evaluate the Contractor’s performance under this contract in accordance with the Quality Assurance Surveillance Plan. This plan primarily focuses on what the U.S. Government will do to ensure that the Contractor has performed in accordance with the performance standards. It defines how the performance standards will be applied, the frequency of surveillance, and the minimum acceptable defect rate(s).

1.5.4. Recognized Holidays: The Contractor is not required to provide the services on the following U.S.

Government and ROK legal holidays listed below.

U.S. Government Holidays:

New Year’s Day Martin Luther King Jr.’s Birthday President Day Memorial Day Juneteenth Independence Day Labor Day Veteran’s Day Thanksgiving Day Christmas Day

ROK Holidays

New Year Memorial Day Lunar New Year Constitution Day Independence Movement Day Liberation Day Labor Day Chu-Suk Children’s Day

National Foundation Day Buddha’s birthday Christmas Day

NOTE 1: ANY HOLIDAYS THAT ARE DECLARED BY PRESIDENTIAL EXECUTIVE ORDER SHALL BE

OBSERVED IN THE SAME MANNER AS THE HOLIDAYS LISTED ABOVE. IF THE AREA IN WHICH

CONTRACTORS IS SCHEDULED TO WORK IS CLOSED DUE TO THE HOLIDAY DECLARED BY AN

EXECUTIVE ORDER AND THE EMPLOYEE IS NOT REQUIRED TO REPORT IN, PAYMENT WILL NOT

BE MADE FOR THOSE HOURS. CLOSURES OF THE INSTALLATION DUE TO INCLEMENT WEATHER

OR OTHER SUCH ACTS OF NATURE SHALL BE HANDLED IN THE SAME MANNER.

1.5.5. Hours of Operation: The Contractor shall be responsible for conducting business between the hours of 0700 to 1600 Monday through Friday with one (1) hour lunch and two (2) 15-minute break times, except Federal holidays or when U.S. Government facilities are closed due to local or national emergencies, administrative closings, or similar U.S. Government directed facility closings. The Contractor shall monitor AtHoc and/or Giant Voice for Wet Bulb Globe Temperature (WBGT) to determine the heat category and work rest cycles. The Work/Rest Times and Fluid Replacement Guide can be found in DAFI 48-151 Thermal Stress Program, Table

3.1. The Contractor shall always maintain an adequate workforce for the uninterrupted performance of all tasks defined within this PWS when the U.S. Government facility is not closed for the above reasons. When hiring personnel, the Contractor shall keep in mind that the stability and continuity of the workforce are essential.

1.5.6. Place of Performance: The work to be performed under this contract will be performed at Kunsan AB WRM facilities or storage areas.

1.5.7. Security Requirements:

1.5.7.1. The Contractor shall employ, under this contract, individuals who meet the qualifications for necessary security clearances to be issued by the Republic of Korea Air Force (ROKAF) or other responsible authorities or by the U.S. Government to gain access to the sites where the work is to be performed. The failure of Contractor employees to obtain necessary clearances shall not excuse nonperformance under this contract.

1.5.7.1.1. The contractor and all associated sub-contractors will practice Operations Security. The contractor shall not talk about work outside of the work area nor discuss the work being performed on social media. The contractor shall not take pictures/video (to include operation of dashcams or other recording devices in contractor operated vehicles) inside sensitive locations without prior coordination with the organization's OPSEC representative and contracting officer representative. It will be the responsibility of the contractor to safeguard all documents provided. Documents will be stored away from view when not being used. Documents, media, drawings, and other associated material that are no longer needed must be destroyed via approved methods.

1.5.7.2. Installation/Base Passes. The Contractor is responsible for arranging base passes and necessary vehicle permits required for access to any site listed in this PWS to perform the requirements of this contract. The Contractor is responsible for obtaining the required base passes and vehicle permits before performing any portion of the contract requirements. The Contractor's employees and representatives are required to have proper identification before entering Kunsan AB. Such identification is to be controlled by the Security Section, Provost Marshal, or equivalent security control authority at the installation. All Contractor employees and representatives shall possess a Korean Citizens Identification Card in addition to the above requirements. For security reasons, the Contractors shall submit a list of their employees' names and Contractors' vehicle license plate numbers to the area COR for approval at least thirty (30) days in advance. No Contractor employee will be allowed entrance to Kunsan AB without such approval.

The U.S. Government and the ROKAF will issue all required installation or base passes to Contractors and Contractor vehicles at no cost to the Contractor. The Contractor shall be responsible for all passes issued to their employees or Subcontractor employees under this contract. Upon termination of employment or completion of this contract, the Contractor shall return all applicable base passes to the appropriate office at Kunsan AB, as designated by the Contracting Officer or COR, and the Contractor shall obtain a certificate of receipt for those passes. It should be noted that the temporary pass takes at least two (2) weeks to process and is issued for only three (3) months. The permanent base pass requires at least two (2) months to process. A base pass with privileges will only be issued to company officials, the Site Superintendent, and the Site Foreman. No other individual will be authorized escort privileges.

1.5.7.3. The Site Manager, Material Control Specialist, Fleet Management & Analysis Technician and Quality Control Technician shall obtain and maintain Common Access Cards (CAC) IAW with all U.S. Government, Air Force and USFK regulations, policies, and procedures. A CAC is required to access Fleet Management Information System (FMIS), Accountable Property System of Record (APSR), Basing & Logistics Analytics Data Environment (BLADE), Department of the Air Force Instruction (DAFI), VM Neighborhood (SharePoint), Technical Order (T.O.), and all other applicable guidance and policies. Training for the data bases will be provided by the COR and Functional Subject Matter Experts. Once the Contractor is trained, they are expected to utilize the training information, refer to the Guidebooks provided during the training, and request assistance for systems and processes that have been updated (See section 2.6).

1.5.7.4. Restricted Areas: A military escort will be provided when necessary to maintain or repair certain WRM when admittance is restricted for security reasons. Entry into USAF-restricted areas will be in accordance with DAFI 31-101 Integrated Defense Chapter 7, Entry & Circulation Control Procedures For Restricted & Controlled Areas. If access to ROKAF-controlled areas is required in the performance of this contract, the U.S. Government will assist the Contractor in gaining entry and follow ROKAF procedures established for this purpose. The Contractor shall maintain an employee access list and provide it to the COR. This list shall give the full name of each employee, the employee’s identification number, and the ROKAF or U.S. Government and Contractor-issued identification credentials.

1.5.7.5. A driver’s license or any other license is not an identification credential. These permits are invalid for requesting entry to a military installation/facility.

1.5.7.6. Physical Security: The Contractor shall safeguard all U.S. Government equipment, information, and property provided for Contractor use. At the close of each work period, U.S. Government and Contractor provided facilities, equipment, and materials shall be secured.

1.5.7.7. Key Control. The Contractor shall establish and implement methods to ensure all keys and key cards issued to the Contractor by the U.S. Government are not lost, misplaced, or used by unauthorized persons.

1.5.7.7.1. In the event keys, other than master keys, are lost or duplicated, the Contractor shall, upon the direction of the Contracting Officer, re-key or replace the affected lock or locks; however, the U.S. Government, at its option, may replace the affected lock or locks or perform re-keying. When the U.S. Government replaces locks or re-keys, the total cost of re-keying or replacing the lock or locks will be deducted from the monthly payment due to the Contractor at the Contracting Officer’s discretion. If a master key is lost or duplicated, all locks and keys for that system will be replaced by the U.S. Government, and the total cost will be deducted from the monthly payment due to the Contractor at the Contracting Officer’s discretion.

1.5.7.7.2. The Contractor shall prohibit the use of U.S. Government issued keys and key cards by any persons other than the authorized Contractor’s employees. The Contractor shall prohibit the opening of locked areas by Contractor employees to permit entrance of persons other than authorized Contractor employees engaged in the performance of assigned work in those areas, or personnel authorized entrance by the Contracting Officer.

NOTE: KEYS AND/OR KEY CARDS ISSUED TO THE CONTRACTOR BY THE U.S. GOVERNMENT

SHALL NOT BE DUPLICATED. THE CONTRACTOR WILL DEVELOP PROCEDURES COVERING KEY

CONTROL THAT WILL BE INCLUDED IN THE QUALITY CONTROL PLAN. SUCH PROCEDURES

SHALL INCLUDE THE TURN-IN OF ANY ISSUED KEYS BY PERSONNEL WHO NO LONGER REQUIRE

ACCESS TO LOCKED AREAS. THE CONTRACTOR SHALL IMMEDIATELY REPORT ANY

OCCURRENCES OF LOST OR DUPLICATE KEYS/KEY CARDS TO THE COR OR CONTRACTING

OFFICER.

1.5.7.7.3. License Plate Control.

1.5.7.7.3.1. License Plates are controlled items and shall not be duplicated. If any license plates are lost or missing, the Contractor shall notify the COR and process a Security Forces police report for the missing or lost items.

1.5.7.7.3.2. License Plate processes and procedures are identified in section 5.20.3.14 of this contract.

1.5.7.7.4. Lock Combinations. The Contractor shall establish and implement methods to ensure all lock combinations are not revealed to unauthorized personnel. The Contractor shall ensure that lock combinations are changed when personnel with access to the combinations no longer need to know such combinations. These procedures shall be included in the Contractor’s QCP.

1.5.8. Post Award Orientation/Periodic Progress Meetings: The Contractor shall attend any post-award orientation convened by the contracting activity or contract administration office in accordance with Federal Acquisition Regulation Subpart 42.5. As appropriate, the Contracting Officer, COR, and other U.S. Government personnel may meet periodically with the Contractor to review the Contractor's performance. At these meetings, the

Contracting Officer will inform the Contractor of how the U.S. Government views the Contractor's performance, and the Contractor shall notify the U.S. Government of problems, if any, being experienced. Appropriate action shall be taken to resolve outstanding issues. These meetings shall be at no additional cost to the U.S. Government.

1.5.8.1. Attendees for the progress meetings shall include the Site Manager, Quality Control Technician, COR, WRMO and WRMNCO. The meetings shall occur every two (2) weeks, unless otherwise notified by the COR to the Contractor. The talking points shall include, at a minimum, Contract status and difficulties, MC rates, Quantity of DPAS work orders in NMCM and NMCS status, deliverables requested through the COR, Exercise schedule, Wing down days and family days.

1.5.9. Contracting Officer Representative (COR): The COR will be identified by a separate letter. The COR monitors all technical aspects of the contract and assists in contract administration. The COR is authorized to perform the following functions:

1.5.9.1. Ensure that the Contractor performs the technical requirements of the contract; perform inspections necessary in connection with contract performance; maintain written and oral communications with the Contractor concerning technical aspects of the contract.

1.5.9.2. Issue written interpretations of technical requirements, including U.S. Government drawings, designs, specifications.

1.5.9.3. Monitor Contractor's performance and notifies both the Contracting Officer and Contractor of any deficiencies.

1.5.9.4. Coordinate availability of U.S. Government property and provide site entry of Contractors. The COR is not authorized to change any of the terms and conditions of the contract.

1.5.10. Special Qualifications and Specific Employee Requirements:

1.5.10.1. Key Personnel: The following personnel are considered key personnel by the U.S. Government:

Site Manager, Shop Foreman, Fleet Management & Analysis (FM&A) Technicians, Material Control Specialists (MCS), Environmental Management Technician (EMT), Vehicle Mechanics (VMs) Quality Control Technicians (QCT) and Vehicle Operators (VO). Most key personnel working on this contract shall have the ability at an intermediate level of daily conversing in, being understood, and understanding English as exemplified in their written and verbal skills in their functional duties in the performance of services as required by this contract. The standard to measure each employee’s English ability will be the TOEIC test, each Key Personnel will have their own minimum requirement. If the U.S. Government, at its sole discretion, determines that the language skill required of the position are not being met, the U.S. Government, reserves the right to require the Contractor to provide a new contract employee that does possess the required language proficiency skills required of the position, at no additional cost to the U.S. Government. The Key positions with administrative responsibilities shall have minimum 5 years of experience and working knowledge of Microsoft and other computer products to include Word, Excel, Teams, PowerPoint, Adobe PDF, and Outlook. The administrative positions include the Site Manager, FM&A, MCS, and the QCT. Qualifications for all key personnel are listed below:

1.5.10.2. Site Managers. The Contractor shall provide one (1) Site Manager for Kunsan AB in the event of a subcontractor this employee must be employed by the Prime contractor. If the Site Manager is not available an alternate must be identified to act on their behalf. The Site Manager shall have at a minimum a combined total score on the TOEIC of 700. The Site Manager will be responsible for the performance of the work under this contract. The Site Manager shall assist the COR with disseminating WRM information, standardizing all Contractor-operated data management systems, and assisting the COR during all inspections. The identification of the Site Managers and their alternate(s) at Kunsan AB, who shall act for the Contractor when the Site Manager(s) is(are) absent, shall be designated in writing to the Contracting Officer not later than the post-award orientation.

The Site Manager’s responsibilities are outlined in section 5.20.1.

1.5.10.2.1. The Site Managers shall have full authority to act for the Contractor on all matters relating to the daily operation of this contract. The Site Managers shall be available during regular duty hours within 30 minutes in person at their site location after notification by the COR or other U.S. Government representative designated by the Contracting Officer to discuss problem areas. After regular duty hours, the Site Managers shall be available within 4 hours after notification by the COR or other authorized U.S. Government Representative.

1.5.10.3. Shop Foreman. The Contractor shall provide one (1) shop foremen under this contract, i.e., Vehicle Maintenance Shop Foreman. The Shop Foreman shall have at a minimum a combined total score on the

TOEIC of 700. The shop foremen shall be responsible for day-to-day work operations in their respective shops.

The Kunsan WRM shop foreman shall possess a copy of the current and valid Car Maintenance Technician Certification license issued by the ROK Government through the Human Resources Development Service of Korea.

The Shop Foreman’s responsibilities are outlined in section 5.20.2.

1.5.10.4. Fleet Management and Analysis (FM&A) Technician. Fleet Management and Analysis Technician(s) shall have at a minimum a combined total score on the TOEIC of 700. The Contractor shall provide the appropriate number of FM&A technicians to meet the requirements outlined in this contract (see table in section 7.4). The FM&A Contractor shall possess sound working knowledge of computer systems and database programs.

Kunsan WRM FM&A must have sufficient knowledge of Microsoft Computer Programs (i.e., Excel, Word) to create and maintain the computer programs required to track schedules and in-commissions/status reports required in the PWS using Fleet Management Information Systems (FMIS). Fleet Management and Analysis responsibilities are outlined in section 5.20.3.

1.5.10.5. Materiel Control Specialists (MCS): The Contractor shall provide the appropriate amount of MCS for Kunsan AB WRM to meet the requirements outlined in this contract (see table in section 7.4). The EMT shall have at a minimum a combined total score on the TOEIC of 500. The Contractor shall provide individuals fully knowledgeable of the USAF supply system to meet the requirements outlined in this contract. Computer knowledge is required to operate within FEDLOG, Database, and Windows programs. Materiel Control Specialists shall order all needed supplies to maintain the WRM and equipment fleet. At a minimum, these specialists shall research, track, and inventory all USAF materials in their possession. They shall maintain technical order and publication files and manage the Hazardous Waste Program. Materiel Control Specialist responsibilities are outlined in section 5.20.4.

1.5.10.6. Environmental Management Technician (EMT). The Contractor shall provide EMTs for Kunsan AB to meet the requirements outlined in this contract (see table in section 7.4). The EMT ATT does not require a TOEIC score, but English competency is preferred. The EMTs shall possess sufficient knowledge to manage the Contractor’s environmental program for this PWS. The EMTs shall have adequate knowledge of Korean and U.S. environmental laws. At a minimum, each EMT shall be able to identify, classify, handle, package, and provide proper documentation and required coordination for transporting Hazardous Wastes and used petroleum products using Codes of Federal Regulations (CFRS). The EMTs shall manage hazardous waste collection points and provide a collection and disposal plan that complies with Korean and U.S. Government laws and regulations. Each EMT shall develop and implement hazardous waste spill plans and countermeasures. Each EMT shall conduct hazardous waste and spill response training for contract employees. Each EMT shall manage the HAZMAT minimization program. Environmental Management Technicians roles and responsibilities are outlined in section 1.5.15.

1.5.10.7. Vehicle Mechanics (VM). The Contractor shall provide the appropriate amount of VMs for Kunsan AB WRM to meet the requirements outlined in this contract (see table in section 7.4). The VMs does not require a TOEIC score, but English competency is preferred. The Contractor shall provide experienced VMs certified in pneumatic, hydraulic, electrical, mechanical, air conditioning, and other general purpose/special purpose vehicle accessory systems for maintenance of all the types of vehicles covered under this contract. The Contractor shall use its special mechanics for instruction on military unique or special purpose vehicles (i.e., refueling, firefighting, 463L (the 463L is the standardized pallet size used for transporting military air cargo. This reference is specifically regarding the equipment used to move 463L), and Material Handling Equipment (MHE)). Vehicle Mechanics roles and responsibilities are outlined in section 5.20.5.

1.5.10.8. Quality Control Technician (QCT): The QCT shall be responsible to the Management of the Company for all Quality issues. Per the Federal Acquisition Regulation, Clause 52.212-4 has been inserted into this contract.

Paragraph (a) states: “The Contractor shall only tender for acceptance those items that conform to the requirements of this contract. The Government reserves the right to inspect or test any supplies or services that have been tendered for acceptance. The Government may require repair or replacement of nonconforming supplies or reperformance of nonconforming services at no increase in contract price.” The QCT will be required to prepare, maintain, and execute the Quality Control Plan.

1.5.10.8.1. The QCT shall have minimum 5 years of experience and working knowledge of Microsoft and other computer products to include Word, Excel, Teams, PowerPoint, Adobe PDF, and Outlook.

Additionally, the QCT shall be the Contractor’s focal point for the QCP to develop and implement procedures to identify, prevent, and ensure non-recurrence of defective services. The Contractor's quality control program ensures that their work complies with the contract's requirements. The QCP shall be provided to the Contracting Officer with the Contractor's proposal and shall be updated thereafter to maintain an effective and efficient quality control program. The QCT shall comply with the procedures outlined in this PWS, and follow requirements listed in paragraph 1.5.1 through 1.5.3.17 of this PWS.

1.5.10.9. Vehicle Operators (VO). The Contractor shall comply with the requirements outlined in AFMAN 24-306 Operation of Air Force Government Motor Vehicles para 3.10:

1.5.10.9.1. Licensing Contractor Personnel. Contracts and agreements will require that operators comply with licensing requirements of the state and local motor vehicle laws. (T-0). DoD contractor employees shall not be issued the OF 346, U.S. Government Motor Vehicle Operator’s Identification Card, AF Forms 2293, or AF Form 171 For Maintenance Purposes Only. (T-1). DoD contractor employees assigned to operate either government owned or leased equipment in performance of their contract shall be certified by the contractor and at the contractor’s expense as being fully qualified to operate the vehicles and/or equipment to which they are assigned. (T-0). The prime contractor shall document all operator qualifications. (T-0). This documentation shall be provided to the administrative contracting officer before any contract employee engages in any mode of equipment operation. (T-0).

This letter will be updated as necessary and remain on file with Operator Records and Licensing (OR&L) and the administrative contracting officer.

1.5.10.9.2. The Contractor shall coordinate with the COR to submit the “Contractor Licensing Group Memorandum”, to obtain certification on Kunsan AB.

1.5.10.9.3. The Contractor shall provide members with Korean drivers licenses to operate the vehicles identified in section 7.5 of this contract.

1.5.11. The Contractor shall provide one Contract Manager who has responsibilities over Kunsan AB WRM and provide other key personnel that have been described above. However, the other key personnel can perform in multiple positions within the same AB site (as specified in section 7.4).

1.5.12. Identification of Contractor Employees: All Contractor’s attending meetings, answering U.S.

Government telephones, and working in other situations where their contractor status is not apparent to third parties are required to identify themselves as such to avoid creating an impression in the minds of members of the public that they are U.S. Government officials. They shall also ensure that all documents or reports produced by Contractors are suitably marked as Contractor products or that Contractor participation is appropriately disclosed.

1.5.13. Organizational and Consultant Conflicts of Interest (OCCI): Contractor and Subcontractor’s performing work under this contract may receive, have access to, or participate in the development of proprietary or source selection information (e.g., cost or pricing information, budget information or analyses, specifications, or work statements, etc.) or perform evaluation services which may create a current or subsequent OCCI as defined in FAR Subpart 9.5. The Contractor shall notify the Contracting Officer immediately whenever it becomes aware that such access or participation may result in any actual or potential OCCI and shall promptly submit a plan to the Contracting Officer to avoid or mitigate any such OCCI. The Contractor’s mitigation plan will be determined to be acceptable solely at the discretion of the Contracting Officer, and in the event, the Contracting Officer unilaterally determines that any such OCCI cannot be satisfactorily avoided or mitigated, the Contracting Officer may affect other remedies as they deem necessary, including prohibiting the Contractor from participation in subsequent contracted requirements which may be affected by the OCCI.

1.5.14. PHASE-IN /PHASE-OUT PERIOD: To minimize any decrease in service and to prevent possible negative impacts on additional services, the Contractor shall have personnel on board during the one (1) month phase-in and phase-out periods. During the phase-in period, the Contractor shall become familiar with performance requirements.

1.5.14.1. Phase-in Period. The Contractor shall submit a phase-in schedule to the Contracting Officer Representative (COR) before the beginning of the phase-in period. The Contractor’s phase-in plan shall describe how and when these responsibilities will be assumed. This transition period intends to transfer mission responsibility efficiently and gradually from the U.S. Government to the Contractor. During the phase-in period, the Contractor shall prepare the required Installation/Base Passes, a Safety Plan, and an Equipment Inventory.

1.5.14.2. The Contractor shall coordinate with the KO and the COR to be trained on certain Key personnel requirements for the first 60 days of the contract. The Contractor must be trained for at least two (2) hours each business day (Monday through Friday, excluding holidays) during this 60-day period. The Key Personnel positions include Fleet Management & Analysis and Materiel Control Specialist positions. After the 60 days, the COR will assess the trained Contractors to ensure they can perform the requirements in this contract.

1.5.14.3. Within the first 12 months of the phase-in date of this contract, the Contractor shall have at minimum, a 70% Mission Capable (MC) rate of the vehicles assigned to the WRM vehicle fleet.

1.5.14.4. Within the first 18 months, the Contractor shall have at minimum, an 85% Mission Capable (MC) rate of the vehicles assigned to the WRM vehicle fleet.

1.5.14.5. Phase-Out. The incumbent Contractor shall complete phase-out requirements of this contract during the last two (2) months of contract performance and ensure seamless transition of services to the follow-on contractor, as required. The U.S. Government reserves the right to conduct site visits in all Contractor-operated facilities and locations in conjunction with soliciting offers for the follow-on contract. If the follow-on contract is awarded to any other than the incumbent Contractor, the incumbent Contractor shall provide all reasonable support to the U.S.

Government and the successful offeror to ensure an orderly transition and minimize any impact on the operation.

Regarding the successor Contractor’s access to incumbent employees, a recruitment notice may be placed in each facility. The incumbent Contractor recognizes that the services provided by this contract are vital to the U.S.

Government’s overall effort; that continuity, therefore, must be maintained at a consistently high level without interruption; that upon expiration of this contract, a successor, either the U.S. Government or another Contractor, will require assistance from the Contractor; and the Contractor shall give its best efforts and cooperation to effect an orderly and efficient transition from its operation to a successor. The incumbent Contractor shall provide a comprehensive transition plan not later than the follow-on contract pre-performance conference for approval by the Contracting Officer. The transition plan shall include provisions for incumbent Contractor actions to assist and coordinate with the U.S. Government and the successor Contractor in the changeover with all functions on the contract performance start date. The transition schedule shall be coordinated with all affected activities and managed to minimize any adverse impact on the mission. The incumbent Contractor shall provide sufficient numbers of personnel to conduct a joint inventory of all incidentals listed in section 3.8 INCIDENTAL

EQUIPMENT.

1.5.15. Environmental Controls

1.5.15.1. Compliance with Laws and Regulations. The Contractor shall comply with all environmental protection requirements in accordance with the Republic of Korea's environmental laws and regulations and the governing standards in DOD Manual 4715.05, Volume 1 Overseas Environmental Baseline Guidance Document:

CONSERVATION (OEBGD), Section 3.7. The Contractor shall be liable for any damages incurred under this contract when determined by the U.S. Government that the Contractor's employees) were negligent. The entire cost required to clean up spills and/or failure to comply with environmental protection requirements shall be deducted from the Contractor's monthly or preceding payments due. The Contractor is responsible for complying with all existing federal, state, and local environmental laws and regulations, including Environmental Governing Standards in USFK Reg 201-1 Environmental Governing Standards and applicable Service supplements. The Contractor is also responsible for obtaining appropriate environmental permits required for contract performance. Copies of USFK Reg 201-1 and applicable Service supplements can be obtained from on-site COR.

1.5.15.2. The Contractor shall designate, in writing, an Environmental Manager (EM) for Kunsan WRM. The Contractor’s EM shall ensure that all hazardous material is appropriately marked, packaged, sealed, and transported to the base accumulation point. They will also coordinate with the USAF environmental coordinator and the monitor located at Kunsan AB to ensure contract maintenance and emergency response requirements to spills and violations comply with standards. The Contractor is responsible for managing a program that complies with governing standards in the following areas:

a. Hazardous Materials Handling

b. Hazardous Waste Handling

c. Certified Hazardous Waste Disposal

d. Spill Response and Countermeasures

e. Spill Prevention

f. Waste Minimization

g. Hazardous Waste Train the Trainer Certification training

h. Spill Response Training

1.5.15.3. The Contractor shall keep the records of all inspections conducted and necessary corrective action taken.

These documents shall be available to the COR or U.S. Government representatives during the contract term. All inspection records shall be maintained in computer files. Records will be backed up electronically and accessible to the COR. Digital information shall be available to the COR for the previous week's scheduled compliance and the following week's maintenance schedule. Any word-processing type files are to be kept in the newest version of Microsoft Word.

NOTE: USB DRIVES WILL NOT BE USED UNLESS AUTHORIZED BY US GOVERNMENT AND

IDENTIFIED ON THE LIST OF APPROVED ELECTRONICS ONLY THROUGH BASE COMM.

1.5.15.4. Notification of Environmental Spills. If the Contractor spills or releases any substance contained in 40 CFR 302 into the environment, the Contractor or its agent shall immediately report the incident to the COR. The Contractor will follow all spill procedure IAW Kunsan Spill Prevention and Response Plan. The liability for the spill or release of such substance’s rests solely with the Contractor and its agent.

1.5.15.5. Safety Requirements: In performing work under this contract, the Contractor shall:

1.5.15.6. The Contractor shall ensure that safety precautions are taken during the performance of this contract to protect the lives of Contractor’s, the property of the U.S. Government, the Republic of Korea, as well as the private individuals and firms who may be exposed or endangered by their actions. The precautions shall include but are not limited to, the following.

1.5.15.7. Safely perform work as required by OSHA 2206, General Industry, Occupational Safety and Health Standards (29 CFR 1910), and USFK Reg 201-1 Environmental Governing Standards by US Force Korea.

1.5.15.8. Conduct and record weekly safety meetings. Meeting minutes shall be provided within one (1) business day after each safety meeting.

1.5.15.9. This contract requires compliance with USAF safety publication DAFMAN 91-203 Air Force Occupational Safety, Fire, and Health Standards in its entirety.

1.5.15.10. Use proper warning signs, markers, barricades, and/or lighting to protect pedestrians and vehicular traffic from hazardous conditions.

1.5.15.11. Ensure that toxic, flammable, explosive gases, liquids, chemicals, fuels, etc., are eliminated before commencing work on fuel storage tanks/systems and other systems utilizing chemicals associated with toxic materials.

1.5.15.12. Ensuring that the Contractor uses only those electrical/mechanical vehicles, equipment, and tools designed and constructed for use in the hazardous situations to be confronted and ensuring that protective clothing and equipment are provided to the workers.

1.5.15.13. Ensuring that all electrical equipment and tools are properly grounded, and that all electrical systems, appliances, tools, and equipment are de-energized before commencing maintenance/repair work on these items.

1.5.15.14. Ensuring all vehicles, equipment, scaffolding, rigging, etc., are in safe operating condition.

1.5.15.15. Vehicles shall always be operated safely IAW AFMAN 24-306 Operation of Air Force Government Motor Vehicles (para 1.1., 2.1.1.1, 3.14, 4.1-4.2.9, 4.5-4.5.3, 4.13-4.13.4.5, 4.14-4.14.13, and 7.9-7.9.3.3) and the operator must comply with all base and local traffic laws.

1.5.15.16. Any vehicle or WRM accident under this contract shall be reported immediately to the COR. The Contractor shall also submit a report through the COR to the Contracting Officer, including the time and date, the place of occurrence, a list of personnel directly involved, and a narrative of the accident that includes a chronological account of the accident and circumstances. The Contractor shall submit any accident reports required by other applicable U.S. Government authorities.

1.5.16. Contractor Personnel

1.5.16.1. The Contract Manager or alternate shall be available within two (2) hours during regular duty hours to meet on the installation with U.S. Government personnel (designated by the Contracting Officer) to discuss problems.

1.5.16.2. Contractor Employees: The Contractor shall not employ persons for work on this contract if such employee is identified to the Contractor by the Contracting Officer as a potential threat to the health, safety, security, general well-being, or operational mission of the installation and its population.

1.5.16.3. Contractors shall present a neat appearance and be easily recognized as Contractor employees. This may be accomplished by wearing distinctive clothing bearing the company's name or by wearing appropriate embroidered name tapes containing the company name and employee name in English.

1.5.16.4. The Contractor shall not employ any person who is an employee of the U.S. Government if employing that person would create a conflict of interest. Additionally, the Contractor shall not hire any person who is an employee of the Department of Defense, either military or civilian, unless such person seeks and receives approval according to DOD 5500.7-R Joint Ethics Regulation (JER), Section 2 8-200, and Section 4 5-400 – 5- 410.

1.5.16.5. The Contractor is cautioned that off-duty active military personnel hired under this contract may be subject to permanent change of station, change in duty hours, or deployment. Military Reservists and National Guard members may be subject to recall to active duty. The abrupt absence of these personnel could adversely affect the Contractor's ability to perform; however, their absence at any time shall not constitute an excuse for nonperformance under this contract.

1.5.16.6. The Contractor is responsible for repair costs without reimbursement from the government caused by accident, damage (determined to be the fault of contractor), abuse, unauthorized use, neglect, and/or other damage not attributed to fair wear and tear.

1.5.16.7. Higher Headquarter Staff Assistance Visits (SAV).

1.5.16.7.1. The COR shall be present for all external inspections or visits to ensure the external agency is communicating through the COR.

1.5.16.7.2. The COR shall request to the Contractor any items needed for inspections or visits.

1.5.16.7.3. Inspections and visits can be no-notice.

2 DEFINITIONS:

Acceptance Inspection. Receipt and inspection of new or used WRM before placing into service. An inspection performed on all new and used vehicles and vehicular equipment received, before placing them back into service. This inspection shows the condition of the vehicle. Fix discrepancies before placing the vehicle in service if use of the vehicle would aggravate the problem or if the discrepancy creates a safety hazard.

Active Vehicle Storage. A method of vehicle storage where vehicles are typically stored outside or in open-ended aircraft shelters, requiring more frequent care and upkeep.

Air Force Instructions (AFI). An official publication of the US Air Force that contains mandatory regulatory requirements. These publications may require strict compliance with other US Air Force publications or documents.

Air Force Manual (AFMAN). Similar to Air Force Regulations. Provide guidance on how to accomplish a task.

Air Force Occupational Safety and Health (AFOSH) Standards. A special publication series that describes safety and health hazards associated with engineering construction, shop operations, etc., with guidance on proper safety and health procedures that will need to be observed.

AFTO Form 35O. (Repairable Item Processing Tag) used to record discrepancies on Air Force equipment and for inter-shop routing of repairable parts.

Base Maintenance Vehicle. Vehicles with “C” or “D” coded registration numbers. They are primarily designed for maintenance activities such as construction, repair work, etc.

Bench Check. This term includes any off-equipment actions by maintenance in determining the condition status of an item and the determination of capability or lack of capability to return an item removed for a malfunction or an alleged malfunction, to a serviceable status. It also includes repair actions when the repair is accomplished concurrently with the bench check.

Bench/Working Stock. A stock of fast moving, parts and materials kept in the working area to speed vehicle repair. The stock does not normally exceed a 30-day supply.

Contract Manager. A Contractor representative employee responsible for the performance of the

Contractor’s work force and satisfactory completion of this contract at all sites.

Contracting Officer. A staff member of the U.S. Army, Contracting Command Korea, whose office is responsible for contract administration.

Contracting Officer’s Representative (COR). The COR is the on-site representative for the Contracting Officer. He monitors the Contractor's performance under the provisions of this contract.