PWS 20220327 Final.docx

PERFORMANCE WORK STATEMENT (PWS)

Maintenance of Medical War Reserve Materiel (MWRM) Supplies at Suwon, Daegu, Gwangju, and Gimhae Air Bases 18 March 2022

PART 1

GENERAL INFORMATION

1. GENERAL: This is a non-personnel services contract to provide Maintenance of Medical War Reserve Materiel (MWRM) Supply and Biomedical Equipment Maintenance Service at Suwon, Daegu, Gwangju, and Gimhae Air Bases. The Government will not exercise any supervision or control over the contract service providers performing the services herein. Such contract service providers shall be accountable solely to the Contractor who, in turn, is responsible to the Government.

1.1. Description of Services: The Contractor shall provide all personnel, supervision, equipment, tools, materials, supplies, transportation, and any other resources necessary except performance work statement (PWS) Part 3 Government Furnished Property to successfully perform in garrison maintenance for prepositioned MWRM assets in accordance with (IAW) all the guidelines prescribed in this document. Performance shall be according to the requirements contained in this PWS.

1.2. Background:

1.2.1. MWRM assets are arranged in various assemblages based on medical capabilities required at different locations throughout the Republic of Korea. These assemblages are frequently upgraded to ensure their suitability to match current mission requirements. Often times these upgrades constitute minor changes in the amount of supplies and equipment in each assemblage. Occasionally, the government may decide to significantly increase, decrease or shift the MWRM assets among the Co-located Operating Bases (COBs) to include the 51st Medical Group, Osan AB. Any additional equipment that comes as a result of these increases will be serviced as well. Appendix 5 shows the historic growth of each worksite for reference.

1.2.2. Due to the nature of the mission, MWRM assemblages are not utilized unless activated by the unit commander responsible for the readiness reporting of the asset, or when directed by the Wing/Installation Commander for localized events, or the Major Command/Surgeon General (MAJCOM/SG) for national emergencies. MWRM requires resupply of expired items and operation checks/maintenance to ensure their continuous ready state. The large amount of assemblages located through the Republic of Korea requires a significant amount of upkeep in the event the assemblages are activated.

1.3. Objectives:

1.3.1. The Contractor shall manage MWRM assemblages IAW all chapters identified in AFMAN 41-209, Medical Logistics Support and Technical Order 13C7-34-2-1, Operations and Manual - Operational Medical Logistics. Additionally, prepare project inventory files for assemblages inventoried, identify, order and replace expired MWRM supplies.

1.3.2. The Contractor shall perform initial and periodic inspections, preventive/general maintenance, calibrations, spare part replacements, troubleshooting and repair on all medical and general support equipment (i.e. generators and environmental control units) within the MWRM assemblages. Contractor will also keep monthly inspection and preventive/general maintenance logs on each piece of equipment requiring maintenance. In addition, Contractor will keep usage logs on every equipment. The management of medical WRM is instrumental to saving lives and its inherently relates to the protection of 51 million members; therefore, it is highly desirable for medical WRM contract personnel to possess a TOIEC score of at least 200 for listening and 150 for reading.

1.4. Scope: All MWRM assets shall be maintained IAW the original equipment manufacturer (OEM) specifications, applicable Technical Orders (TO), and Air Force Manuals and Instructions to include, Air Force Instruction (AFI) 41-201, Managing Clinical Engineering Programs and Air Force Manual (AFMAN) 41-216, Defense Medical Logistics Standard Support User's Manual. DMLSS is the only program of record approved for management of MWRM assets and its use is mandated in order to purchase, receive, store, secure, inventory, test, repair, maintain, account for, and ship MWRM assets provided by the Government.

1.5. Period of Performance: The period of performance shall be for one (1) 12-month base period and four (4) 12-month option periods.

1.6. General Information:

1.6.1. Quality Control: The Contractor shall maintain quality control to ensure services are performed IAW this PWS.

1.6.2. Quality Control Plan (QCP): The Contractor shall develop and maintain a QCP and provide a copy to the COR at the start of the contract.

1.6.3. Recognized Holidays:

1.6.3.1. U.S Government Recognized Holidays

1.6.3.2. Republic of Korea Recognized Holidays

Lunar New Year Chu-Suk Other legally recognized/designated ROK holidays

1.6.4. Hours of Operation: The Contractor is responsible for conducting business, between the hours of 0730-1630 Monday thru Friday except Federal holidays or when the Government facility is closed due to local or national emergencies, administrative closings, or similar Government directed facility closings. The Contractor must at all times maintain an adequate workforce for the uninterrupted performance of all tasks defined within this PWS when the Government facility is not closed for the above reasons. Services will be provided on Pacific Air Force’s (PACAF) family days and 51st Fighter Wing (51 FW) down days.

1.6.5. Place of Performance: The work to be performed under this contract shall be performed at Suwon, Gwangju, Daegu, and Gimhae AB. The government requires the Contractor to be flexible in rotating staff such as Supply Clerks or BMETs temporarily, or permanently moving, among the various COB locations in order to successfully comply with changes to MWRM asset allocation and workload requirements. The Contractor shall have qualified personnel available so that all services are provided in the event a contractor personnel scheduled to work becomes ill, resigns, is terminated or otherwise unavailable to work. The proposed substitutes shall have at least the minimum qualifications required for the position. When the Contractor cannot fill a position, the COR will be notified.

1.6.6. Emergency On-call Service: The Contractor shall respond to emergency calls by reporting to the location of the emergency site within 60 minutes of notification, 24 hours a day/7 days a week for all locations. The on-call employee shall be available during contingency operations and inclement weather pending safe travel conditions. The Contract Manager will identify the “on call” person’s name and number to the COR for all COB locations on a monthly basis. The primary purpose of emergency calls is to oversee temperature controlled drugs or support to deploy stored assets. When, and if, there is a loss of power or cooling is interrupted, the sensaphone alarm shall be programmed to contact, via phone, the “on call” person automatically for response and action within 60 minutes. Upon arriving at the location in response to an emergency call, the on-call contract personnel shall notify the Gimhae CSDC Flight Commander and Chief for Gimhae, Daegu and Gwangju. For Suwon, the Osan Medical Logistics Flight Commander and Chief will be notified.

1.6.7. Security Requirements:

1.6.7.1. The Contractor shall report to the appropriate authority, any information or circumstances that may pose a threat to the security of DoD personnel, contractor Personnel, resources, and classified or unclassified defense information. Contractor personnel shall be briefed upon initial on-base assignment and as required thereafter. Contractor shall comply with the in-processing requirements specific to the individual installations. Requirements include, but are not limited to computer training, security training and obtaining certain immunizations (e.g., MMR, TB skin test).

1.6.7.2. The Contractor’s employment of individuals to perform this contract shall be conditional, and become permanent only upon completion of favorable Republic of Korea (ROK) background security/criminal clearances as defined in United States Forces Korea (USFK) Regulation 190-7. The Contractor shall submit all documentation necessary for background checks (i.e., USFR190-7, USFK Form 82E and AF Form 2875).

1.6.7.3. The Contractors shall return all identification media, including vehicle decals, to the Pass & ID office upon completion/termination of the contract or as deemed appropriate by the COR. The Contractor shall facilitate the completion of local base procedures for entry to Air Force controlled/restricted areas if necessary.

1.6.7.4. The Contract Manager should keep accurate records of the contractor’s security clearance and provide to the government requester in a timely manner.

1.6.7.5. Contract Manager will facilitate requirements to re-issue pass, registration, and identification items required for contract performance in a timely manners: such as base pass, security clearance, vehicle pass, and common access card. In certain instances, the Contractor will be required to fill out DD Form 1172-2, Application for Identification Card.

1.6.7.6. Identification Badge: The Contractors shall comply with local installation and MTF personnel identification and access requirements. While on site, each contractor shall wear visible security badge identification, provided by the military installation or the MTF, on the front of his/her outer clothing. The badge shall show the full name, title, and the word “CONTRACTOR” in front. The contractors shall immediately report any lost or stolen badges to the COR. The Contractor is responsible for absences of contractors due to expired identification and access documents. Such absences shall not relieve the Contractor of its obligation to perform the healthcare services required under this contract. The contractors shall turn in all identification badges to the COR upon termination of their services under this contract.

1.6.7.7. Physical Security: The Contractor shall be responsible for safeguarding all government equipment, information and property provided for contractor use. At the close of each work period, government facilities, equipment, and assemblages shall be secured.

1.6.7.8. Security Training: The contractor personnel shall complete all security training (personnel, information security and installation security) as required by the respective COB and/or the 51st Medical Group Education and Training Office. The WRM Project Officer shall coordinate with the COR prior to the start of a new contract to ensure all contract personnel receive training via computer based training prior to any contractor employees gaining access to government computers.

1.6.7.9. Key Control: The Contractor shall establish and implement methods of making sure all keys/key cards issued to the Contractor by the Government are not lost or misplaced and are not used by unauthorized persons. NOTE: All references to keys include key cards. No keys issued to the Contractor by the Government shall be duplicated. The Contractor shall develop procedures covering key control that shall be included in the Quality Control Plan. Such procedures shall include turn-in of any issued keys by personnel who no longer require access to locked areas. The Contractor shall immediately report any occurrences of lost or duplicate keys/key cards to the Contracting Officer.

1.6.7.9.1. In the event keys, other than master keys, are lost or duplicated, the contractor shall, upon direction of the Contracting Officer, re-key or replace the affected lock or locks; however, the Government, at its option, may replace the affected lock or locks or perform re-keying. When the replacement of locks or re-keying is performed by the Government, the total cost of re-keying or the replacement of the lock or locks shall be deducted from the monthly payment due the Contractor. In the event a master key is lost or duplicated, all locks and keys for that system shall be replaced by the Government and the total cost deducted from the monthly payment due the Contractor.

1.6.7.9.2. The Contractor shall prohibit the use of Government issued keys/key cards by any persons other than the contractor’s employees. The Contractor shall prohibit the opening of locked areas by contractor employees to permit entrance of persons other than contractor employees engaged in the performance of assigned work in those areas, or personnel authorized entrance by the Contracting Officer.

1.6.7.10. Lock Combinations: The Contractor shall establish and implement methods of ensuring that all lock combinations are not revealed to unauthorized persons. The contractor shall ensure that lock combinations are changed when personnel having access to the combinations no longer have a need to know such combinations. These procedures shall be included in the Contractor’s Quality Control Plan.

1.6.8. Vehicle Registration: The COBs are located on restricted access military installations. The Contractors shall comply with the local installation requirements for vehicle registration and operation on the military installation. A valid driver’s license, Government-furnished civilian identification, proof of insurance, and current registration must be presented to the Provost Marshal’s Office. Contractors may encounter long delays for vehicle inspection and identification checks upon entering and exiting the installation. The Government will not reimburse the Contractor for time spent at installation checkpoints. Contractors must plan accordingly and report to work at their scheduled duty time, at their appointed place of duty. Contractors shall follow installation procedures for removal and turn-in of the vehicle decal upon termination of services under this contract.

1.6.9. Data Rights: The Government has unlimited rights to all documents/material produced under this contract. All documents and material, to include the source codes of any software, produced under this contract shall be Government owned and are the property of the Government with all rights and privileges of ownership/copyright belonging exclusively to the Government. These documents and materials may not be used or sold by the contractor without written permission from the Contracting Officer. All materials supplied to the Government shall be the sole property of the Government and may not be used for any other purpose. This right does not abrogate any other Government rights.

1.6.10. Organizational Conflict of Interest: Contractor and subcontractor personnel performing work under this contract may receive, have access to or participate in the development of proprietary or source selection information (e.g., cost or pricing information, budget information or analyses, specifications or work statements, etc.) or perform evaluation services which may create a current or subsequent Organizational Conflict of Interests (OCI) as defined in FAR Subpart 9.5. The contractor shall notify the Contracting Officer immediately whenever it becomes aware that such access or participation may result in any actual or potential OCI and shall promptly submit a plan to the Contracting Officer to avoid or mitigate any such OCI. The Contractor’s mitigation plan will be determined to be acceptable solely at the discretion of the Contracting Officer and in the event the Contracting Officer unilaterally determines that any such OCI cannot be satisfactorily avoided or mitigated, the Contracting Officer may elect other remedies as he or she deems necessary, including prohibiting the Contractor from participation in subsequent contracted requirements which may be affected by the OCI.

1.6.11. Key Personnel: The following personnel are considered key personnel by the government: Contract Manager, alternate Contract Manager, and Site Managers. The Contractor shall provide a Contract Manager who shall be responsible for the performance of the work. The name of this person and an alternate who shall act for the Contractor when the manager is absent shall be designated in writing to the KO. The Contract Manager or alternate shall have full authority to act for the Contractor on all contract matters relating to daily operation of this contract. The Contract Manager or alternate shall be available between 0730-1630, Monday thru Friday except Federal holidays or when the government facility is closed for administrative reasons. Qualifications for all key personnel are listed below:

1.6.11.1 Contractor’s Qualification:

1.6.11.1.1. Contract Manager (CM): This contract personnel shall have experience in managing logistics activities which include inventory schedules, Quality Assurance audits, ordering and processing of materiel. Minimum academic requirements include a Bachelor’s Degree in Business or Administration. Minimum academic and experience requirements can be substituted with: a High School diploma and a minimum of five (5) years of experience in a managerial or supervisory position in maintenance of logistics activities and inventory management. This personnel shall have an overall responsibility of proper management of MWRM assemblages at all sites (Suwon, Daegu, Gwangju, and Gimhae).

1.6.11.1.2. Site Manager (SM): Vocational degree or above and experience in a managerial or supervisory position in logistics, ordering, receiving, customer support, inventory management, warehousing, and the operations of various materiel handling equipment. This personnel shall be responsible for the effective management of MWRM assemblages assigned to his/her COB, be able to speak to the status of supplies, and understand all the specific task expectations as pertains to SG90, SG91, SG95, SG99, excess, expired items, DLA Disposition Services, and inventory management.

1.6.11.1.3. Medical Logistician: The Medical Logistician(s)’s minimum academic requirement is high school diploma or above. A minimum of one year experience in any supply activities, warehousing, and operation of various materiel handling equipment is required. The Medical Logistician(s) shall have a forklift driver license and is sufficiently skilled in forklift operations to minimize risk of equipment damage or injury to self or others working in proximity of vehicle operations. The Medical Logistician(s) shall have knowledge of lifting balance, palletizing, and height/width of items being lifted. The Medical Logistician(s) shall be certified to prepare hazardous materiels for military air shipments. Knowledge of medical logistics systems such as (DMLSS) to manage assemblage inventories for ordering, receiving, management of supplies and quality data.

1.6.11.1.4. Biomedical Equipment Technician (BMET): Must have experience in performing biomedical equipment maintenance activities for medical equipment, performing initial inspections, calibrations, diagnostics, general maintenance and repair of medical and general support equipment (i.e. generators and environmental control units). Additionally, BMET shall provide a copy of the qualification requirement documents: Current and valid license of Industrial Engineer Biomedical (의공산업기사) or Engineering Biomedical (의공기사) issued by ROK Government (Human Resources Development Service of Korea), HRD Korea (한국산업인력관리공단) or Diploma of Department of Biomedical Engineering (의공학과) issued by college or university; or US DoD BMET certification or equivalent.

1.6.11.2. Before removing, replacing, or diverting any of the listed or specified key personnel, the Contractor shall:

1.6.11.3 Written notification to the Administrative Contracting Officer (ACO) reasonably in advance (14 calendar days);

1.6.11.3. Submit potential new hire resumes to allow the Government to verify prospective candidate has requisite qualifications as outlined in this PWS.

1.6.11.4. If the Contractor deems immediate removal or suspension of any member of its management team is necessary to fulfill its obligation to maintain satisfactory standards of employee competency and conduct, the Contractor may remove or suspend such person at once, although the Contractor shall notify the KO prior to or concurrently with such action.

1.6.11.5. The list of key personnel may, with the consent of the contracting parties, be amended from time to time during the course of the contract to add or delete personnel so long as the aforementioned items are addressed. Key personnel may be adjusted to align with the experience of hired contract personnel.

1.6.11.6. English Proficient Personnel: Personnel employed by the Contractor shall take the TOEIC test and obtain a score of 300 or higher on listening and 350 or higher on reading. The Contract Manager will validate this requirement for all new hires

1.6.12. Conduct Requirements: The Government reserves the right to restrict the performance on this contract by any individual who is identified as a potential threat to the health, safety, security, general well-being, or operational mission and its population.

1.6.13. Public Affairs: Contractor personnel shall not respond to any media inquiries; provide interviews, comments, or any other responses to the media. All inquiries or complaints from the media or other sources shall be immediately relayed to the WRM Project Officer, COR or KO.

1.6.14. Data Management: The Contractor shall manage all data created for Government use or legally controlled by the Government, in support of the functional activity, or as required by Air Force (AF) publications.

1.6.15. Contractor Travel: If travel is required by contract personnel, the Contractor shall pay for lodging, transportation and meals for the duration of the travel period. In addition, if a contractor is required to fill a manning gap at another COB location the Contractor will pay for all associated cost with travel (lodging, transportation and meals).

1.6.16. Post Award Conference/Periodic Progress Meetings: The Contractor agrees to attend any post award conference convened by the contracting activity or contract administration. The KO, COR, and other Government personnel, as appropriate, may meet periodically with the contractor to review the contractor's performance. At these meetings the KO will apprise the contractor of how the government views the contractor's performance and the Contractor will apprise the government of problems, if any, being experienced. Appropriate action shall be taken to resolve outstanding issues. These meetings shall be at no additional cost to the government.

1.6.17. Confidentiality of Information: Unless otherwise specified, all financial, statistical, personnel, and/or technical data which is furnished, produced or otherwise available to the contractors during the performance of this contract are considered confidential business information and shall not be used for purposes other than performance of healthcare services under this contract. The contractors shall not release any of the above information without prior written consent of the KO. The Contractors shall not use patient care rendered pursuant to this contract as part of a study, research project, or publication. The contractors shall prepare medical records, forms and documents as required, in accordance with the regulations and established guidelines listed in the contract. The contractors will comply with all AFMS requirements for safe keeping, handling, release, and disposal of any of the above information

1.6.18. Communication: The Contractor shall ensure that contractors maintains open and professional communication with the COR. Complaints validated by the COR shall be reported in writing to the KO and Contractor for action. Failure of the Contractor to correct validated complaints raised by the COR and/or the KO will be considered a failure to perform.

1.6.19. Professional Liability: Pursuant to 10 United States Code 1089 (a), DoD shall process any personal injury claim alleging negligence by the contractors within the scope of the contractors’ performance under this contract as claims alleging negligence by DoD military or civil service personnel. The contractors are not required to maintain medical malpractice liability insurance, and the Government will not reimburse or otherwise pay for such insurance should any be purchased.

1.6.20. Responsibility and Procedures: If any suit or action is filed or any claim is made against the contract individual, which occurred as a result of work performed by the personnel under this contract, the personnel shall immediately notify the Contractor, KO, and the chief of the appropriate services and promptly furnish those copies of all pertinent documents received. The Contractor and contract personnel shall cooperate with the government, without further compensation, in the processing, review, settlement, or defense of the suit, action, or claim; and authorize government representatives to settle or defend the claim and to represent the personnel in, or take charge of, any litigation involved in such an action. The contract personnel may, at their own expense, participate in defense of such claim or litigation.

1.6.21. In/Out-Processing: At start of the performance period, contractors shall obtain an in-processing checklist(s) from the COR. Contractor personnel are required to complete the applicable items on the checklist and turn it in to the designated office. Upon completion of contract performance, the contractors need to complete an out-processing checklist and return it to the designated office.

1.7. Administrative

1.7.1. Appearance: While on duty, the Contractor shall be neat and clean, well groomed, and dressed appropriately.

1.7.2. Monthly Progress Report Meeting: The Contract Manager shall conduct a monthly progress report meeting with the COR and the MWRM Project Officer no later than the 15th of each month. The meeting can be held physically or via teleconference. The topics of the meeting must at least include: inventory status of all assemblages in every COB to include SG99 (Excess assemblage), request funding for any shortages, report status of all excesses, report status of DLA Disposition Services actions, provide justification for all equipment work orders that have been open for sixty (60) calendar days or more, report status of aged due ins over sixty (60) calendar days, compliance with Shelf-Life Extension Program (SLEP) actions, and any other limitations or actions that need to be addressed for the successful performance of MWRM management. The Contract Manager shall communicate to the appropriate site managers and track to completion all action items that result from this meeting. Any excess assemblage, request funding for any shortages, report status of all excesses, report status of DRMO actions, medical WRM management. No equipment should be turned in to DLA Disposition Services (formerly DRMO) without Government Property Administrator approval.

1.7.3. HIPAA Compliance: The contractors agrees to abide by all the requirements of the Health Insurance Portability and Accountability Act (HIPAA) of 1996 (Public Law 104-191) as codified at 45 CFR Part 160 and Part 164, subparts A and E, and implemented by DoD 6025.18-R regarding the privacy and confidentiality of health records and information being provided and shared under the resulting contract.

1.7.4. Work (Employee) Roster: The Contract Manager shall provide the COR a list of all employee names providing services in support of this contract. This list shall be provided to the COR by the 20th of the month for the upcoming month.

1.7.5. The Contractor may use non-compete provisions in its employment agreements to prevent the loss of personnel by the Contractor during the period of performance of this contract. However, the Contractor shall not use non-compete provisions in its employment agreements that would prevent its contract personnel from being employed by or from accepting offers of employment from the new Contractor of the follow-on contract. It would hinder the Government’s ability to accomplish the mission of providing medical care to its beneficiaries.

1.7.6. Information Assurance (IA) and/or Information Technology (IT) training: All contractor employees and associated subcontractor employees must complete the DoD IA awareness training before issuance of network access and annually thereafter.

1.7.7. The Contractor shall comply with agency personal identity verification procedures in all subcontracts when the sub-Contractor is required to have physical access to a federally-controlled facility or access to a Federal information system.

1.8. Safety Requirement:

1.8.1. The Contractor will insure that safety precautions are taken during the performance of this contract to protect the lives of contractor personnel, the property of the U.S. Government, the Republic of Korea, as well as the private individuals and firms who may be exposed to or endangered by the contractor’s actions to maintain minimal accidents/incident, zero loss of life and minimal damage to property. The contractor shall provide a written safety plan with policies, procedures and safety checklist with the bid proposal. The safety plan shall be confirmed by COR then accepted by KO within 5 working days if there is any changes after award. The safety program shall comply with the Korean Occupational Safety and Health Act (KOSHA). The Contractor agrees to comply with its written program for the life of the contract. Any changes or modification to its safety program will be coordinated and reviewed by the COR, or his/her duly authorized representative. Contractor equipment and personnel shall adhere to applicable U.S. and Korean safety standards. Perform work in a manner as required by OSHA 2206, General Industry, Occupational Safety and Health Standards (29 CFR 1910) and Korea Environmental Governing Standards by US Force Korea. The Contractor shall be equipped with proper safety gear and noise limiting device. All Contractor equipment shall be subject to safety inspections at any time during the performance of the contract by the COR. Any defective equipment shall be either repaired or removed and any maladapted/disagreed equipment shall be removed from the work site.

1.8.2. Provide protection to government property to prevent damage during the period of time the property is under the control or in possession of the Contractor. Record and report promptly (within one hour) to the KOR or COR, all available facts relating to each instance of damage to government property or injury to either contractor or government personnel.

1.8.3. In the event of an accident or mishap, if possible take reasonable and prudent action to establish control of the accident or mishap scene, prevent further damage to persons or property, and preserve evidence until released by the accident and mishap investigative authority through the contracting officer.

1.8.4. If the government elects to conduct an investigation of the accident or mishap, the Contractor shall cooperate fully.

1.8.7. Accident Investigations, Reports, and Logs: The safety plan shall include a copy of the contractor’s accident investigation reporting format, and logs. Report all accidents as soon as possible but not more than 1 hour of accident occurrence to the KO/COR. The contractor shall thoroughly investigate the accident and submit the findings of the investigation along with appropriate corrective actions to the KO/COR in the accident investigation reporting format as soon as possible but no later than five (5) working days following the accident. Implement corrective actions as soon as reasonably possible. The accident investigation reporting format shall include at a minimum:

· Contract number and contract name/description.

· Name of contractor

· Date/time of accident

· Date report was completed

· Detail description of events that lead to the accident

· Root cause of accident

· Contributing factors

· Corrective action(s) to prevent recurrence

1.8.8. The following require immediate accident notification and written accident report:

· A fatality

· A permanent total or permanent partial disability

· The hospitalization of three or more people resulting from a single occurrence

· Property damage of $200 or more

1.8.9. Contractor shall provide regular safety awareness training to its employees upon initial employment and annually thereafter. If an employee is involved with a patient safety event, the employee will report using the Patient Safety Reporting (PSR) portal on computer desktop or paper copy submitted to Patient Safety Manager (PSM). Patient and staff safety are taken seriously and if the government elects to conduct an investigation of the accident or mishap, the Contractor shall cooperate fully.

1.8.10. If an employee is involved with a patient safety event, the employee will report all accidents or events as soon as possible but not more than 1 hour of accident occurrence to the KO/COR. The contractor shall thoroughly investigate the accident and submit the findings of the investigation along with appropriate corrective actions to the KO/COR in the accident investigation reporting format as soon as possible but no later than five (5) working days following the accident.

1.9. Contract Management:

1.9.1. Contracting Officer Representative (COR): The COR monitors all technical aspects of the contract and assists in contract administration. The COR is authorized to perform the following functions: assure that the Contractor performs the technical requirements of the contract, perform inspections necessary in connection with contract performance, maintain written and oral communications with the Contractor concerning technical aspects of the contract, issue written interpretations of technical requirements, including government drawings, designs, specifications, monitor Contractor's performance and notifies both the KO and Contractor of any deficiencies, coordinate availability of government furnished property, and provide site entry of Contractor personnel. The COR is not authorized to change any of the terms and conditions of the resulting order.

1.9.2 Contractor Representative: The Contractor shall designate in writing, a primary point of contact (POC) for contract coordination and implementation not later than five (5) business days after receiving notice of contract award. The Contractor shall notify the KO of changes in the primary point of contact at least five (5) working days prior to the change. This notification shall be in writing and shall state the full name, phone number, and email address of the point of contact.

1.9. PHASE IN /PHASE OUT PERIOD: To minimize any decreases in productivity and to prevent possible negative impacts on additional services, the Contractor shall have personnel on board, during the thirty (30) day phase in/ phase out periods. During the phase in period, the Contractor shall become familiar with performance requirements in order to commence full performance of services on the contract start date. It is imperative that contractor personnel obtain all required certifications, training, and background checks to allow access to Air Force systems and networks.

PART 2

DEFINITIONS & ACRONYMS

2. DEFINITIONS AND ACRONYMS:

2.1. DEFINITIONS

2.1.1. AMBULATORY DATA SYSTEM (ADS): This computer system produces forms on which the providers identify the appropriate billing codes for diagnoses and procedures for each patient.

2.1.2. ARMED FORCES HEALTH LONGITUDINAL TECHNOLOGY APPLICATION (AHLTA): Contains the MTF’s appointment scheduling program, pharmacy, lab, and radiology ordering system and is interlinked with other departments in the MTF. In addition, it contains the electronic medical records for MHS beneficiaries.

2.1.3. COMPOSITE HEALTHCARE COMPUTER SYSTEM (CHCS): The military’s world-wide automated medical information system interfaces with 40 plus external clinical and administrative systems.

2.1.4. CONTRACTOR: A supplier or vendor awarded a contract to provide specific supplies or service to the government. The term used in this contract refers to the prime.

2.1.5. CONTRACTING OFFICER (KO): A person with authority to enter into, administer, and or terminate contracts, and make related determinations and findings on behalf of the government. Note: The only individual who can legally bind the government.

2.1.6. CONTRACTING OFFICER'S REPRESENTATIVE (COR): An employee of the U.S. Government appointed by the contracting officer to administer the contract. Such appointment shall be in writing and shall state the scope of authority and limitations. This individual has authority to provide technical direction to the Contractor as long as that direction is within the scope of the contract, does not constitute a change, and has no funding implications. This individual does NOT have authority to change the terms and conditions of the contract.

2.1.7. DEFECTIVE SERVICE: A service output that does not meet the standard of performance associated with the Performance Work Statement.

2.1.8. DELIVERABLE: Anything that can be physically delivered, but may include non-manufactured things such as meeting minutes or reports.

2.1.9. KEY PERSONNEL: Contractor personnel that are evaluated in a source selection process and that may be required to be used in the performance of a contract by the Key Personnel listed in the PWS. When key personnel are used as an evaluation factor in best value procurement, an offer can be rejected if it does not have a firm commitment from the persons that are listed in the proposal.

2.1.10. PHYSICAL SECURITY: Actions that prevent the loss or damage of Government property.

2.1.11. QUALITY ASSURANCE (QA): The government procedures to verify that services being performed by the Contractor are performed according to acceptable standards.

2.1.12. QUALITY ASSURANCE SURVEILLANCE PLAN (QASP): An organized written document specifying the surveillance methodology to be used for surveillance of contractor performance.

2.1.13. QUALITY CONTROL (QC): All necessary measures taken by the Contractor to assure that the quality of an end product or service shall meet contract requirements.

2.1.14. SUBCONTRACTOR: One that enters into a contract with a prime contractor.

2.2. ACRONYMS:

PART 3

GOVERNMENT FURNISHED PROPERTY, EQUIPMENT, AND SERVICES

3. Government Furnished Property, Equipment, and Services

3.1. At each of the COB locations, the Government will provide adequate warehouse storage space and the following equipment, supplies, and services required by this contract including, the items listed below:

3.1.1. Materiel handling equipment such as a forklift, pallet/floor jacks, and hand trucks.

3.1.2. Contractor employees are responsible for obtaining all of the necessary certifications and permits required for the safe operation of Government furnished vehicles, to include forklifts.

3.1.3. Adequate supply of automated data processing equipment such as computers, printers and faxes and network connectivity to include Defense Switching Network (DSN) lines.

3.1.4. All packing materials such as tri-walls, box cutters and tape.

3.1.5. Daily office supplies such as pens, pencils, paper, binders and folders. The same restrictions to limit use of these items for official Government business apply.

3.1.6. Installation transportation services required to accomplish this contract shall be coordinated with the COB transportation representative, via Vehicle Dispatch or Transportation Management Office for excess disposal. The Government will provide transportation for movement of Government owned assets.

3.2. Property: The Contractor shall have the use of the following facilities for performance under this contract only: MWRM warehouses with dedicated office spaces at Suwon, Daegu, Gimhae, and Gwangju AB. All Government furnished areas (e.g., offices, warehouses, etc.) provided for the use of the Contractor personnel will present an orderly appearance at all times. Any decorative items shall present a professional, modest appearance in keeping with accepted community standards. The Government will not be responsible for loss or damage of personal items brought onto the COB.

3.3. Personal Protective Equipment (PPE): The Government will furnish Contractor employee with appropriate PPE. The Government will be responsible for any repair, cleaning and inventory required for the PPE, however, Contractor shall pay to repair if contractor employee treats the PPE with negligence. This does not include any type of uniform or steel toe shoes.

3.4. Safety Equipment: The Contractor shall inspect all eye wash stations on a weekly basis. Eye wash stations and fire extinguishers will be provided. Additionally, the Contractor shall inspect all fire extinguishers on a monthly basis.

3.5. Utility: For the purpose of this contract, the Government will furnish all required utilities (such as water, telephone, electricity, etc.) at no cost to the Contractor. The Contractor shall participate in Government energy conservation programs. Commercial and long distance calls shall be made only at the Contractor's expense, not via Government Furnished telephones. Telephone service will be limited to use for contract related or Government Official Use Only. Other services provided include; major facility maintenance, security/military police and fire protection.

3.6. BMET tool kits will be provided by the Government as the kits are not included in MWRM assemblages.

3.6.1. In instances the Contractor personnel need additional trainings in order to calibrate or repair an equipment, the Contractor will coordinate the request with the COR.

3.6.2. All BMET tool kits and testing equipment necessary for medical equipment maintenance.

3.7. The list of Government Furnished Property is in APPENDIX 3 of this PWS

PART 4

CONTRACTOR FURNISHED ITEMS AND SERVICES

4. Contractor Furnished Items and Responsibilities:

4.1. General: The Contractor shall furnish all ground transportation vehicles and all safety protective supplies and equipment, required to perform work under this contract that are not listed under Part 3 of this PWS.

4.2. The contractor must cover contractor employees’ safety protective gear to include, steel-toe shoes/boots, safety gloves, electrical safety gear, and air-filter face masks, only as necessary to perform the duties of their assigned position.

PART 5

SPECIFIC TASKS

5. SPECIFIC TASKS:

5.1. The specific tasks detailed in this Part are based on the MWRM assemblage items outlined in Appendix 1 of this document. The Contractor has primary responsibility described in the below tasks with oversight from Active Duty members assigned to Gimhae, Daegu and Osan Air Base.

5.2. The Contractor shall ensure all Contractors’ employees meet the Hours of Operation and Place of Performance IAW paragraphs 1.6.4 and 1.6.5.

5.3. Medical Logistician Tasks.

5.3.1. The Contractor shall establish and execute dated item management and credit returns programs IAW AFMAN 41-209, chapter 8.

5.3.2. All MWRM assemblages shall be neatly segregated and clearly labeled with Assemblage ID and description, Build Control Number, Unit Type Code, and Box Number. Each container includes a red cross and packing list. MWRM assemblages shall be arranged in a manner that allows for the efficient and rapid deployment of assets at the onset of a contingency.

5.3.3. The Contractor shall conduct a full inventory of every MWRM assemblage every 24 months. If 100% accuracy is not met, the contractor will generate a loss and gain report via DMLSS to be signed by the appointed Air Base Medical Supply Officer and 51 MDG/CC or delegated to the 51 MDG/CD or 51 MDG/SGA.

5.3.4 The Contractor shall report and eliminate excess materiel within 30 working days. Specifically, the Contractor shall abide by all chapters of AFMAN 41-209.

5.3.5. The Contractor is responsible for all sustainment activities to include procurement of identified assemblage shortages and transfer of excess materiel.

5.3.6. The Contractor shall review all excess quantities of MWRM, total the quantities from all sections/assemblages and identify those items which meet the excess criteria. The contractor shall make appropriate usage of SG90, SG91, SG95, SG97, and SG99 IAW AFMAN 41-209.

5.3.7. The Contractor shall transfer all logistics-owned MWRM items meeting the excess criteria to a single assemblage (SG99) and report it IAW AFMAN 41-209.

5.3.8. The Contractor shall process receipts in DMLSS for supplies and equipment ordered for their respective locations (Gwangju, Daegu, Gimhae and Suwon). The Contractor will coordinate intra-theater transfer of medical supplies and equipment to ensure delivery to the required location (e.g. items delivered incorrectly to Deagu will be transferred to Gimhae).

5.3.9. Medical materiel is excess when it meets all of the following conditions: Is not required to meet stock control level. Does not meet the criteria for economic retention. Is not required for MWRM. Is not required for MC-CBRN projects. Is not required for special projects. Cannot substitute for a requirement in any of the preceding categories. Is not required as a component of a medical kit.

5.3.10. The Contractor shall manage Controlled Medical Items IAW AFMAN 41-209. Specifically, the Contractor must abide by “Chapter 5—Controlled Medical Items” of AFMAN 41-209.

5.3.11. The Contractor shall ensure controlled medical items are properly stored, and storage areas meet the criteria mandated by Title 21 Code of Federal Regulations (CFR), Section 1301.72., Physical Security Controls for Non-Practitioners; Narcotic Treatment Programs and Compounders for Narcotic Treatment Programs; Storage Areas.

5.3.12. The Contractor shall ensure controlled items are secured immediately upon receipt.

5.3.13. The Contractor shall ensure Delivery Lists used to account for all issue and turn-in transactions of code Q and R items. Ensure required custodians print (or stamp) their name and rank, and sign for all issue and turn-in transactions on these listings.

5.3.14. The Contractor shall ensure under no circumstances will controlled items in MWRM be dispensed directly by Medical Logistics personnel.

5.3.15. The Contractor shall print Assemblage Status Reports for each site and send to the COR by the 10th of each month with an explanation for each assemblage not meeting standards.

5.3.16. The Contractor is responsible for conducting follow ups on aged due-ins (outstanding orders) and overdue receipts.