W90VN6-19-Q-0005-0001.pdf

F3J4MD8311AW02

AMENDMENT OF SOLICITATION/MODIFICATION OF CONTRACT

Except as provided herein, all terms and conditions of the document referenced in Item 9A or 10A, as heretofore changed, remains unchanged and in full force and effect.

15A. NAME AND TITLE OF SIGNER (Type or print)

30-105-04EXCEPTION TO SF 30

APPROVED BY OIRM 11-84

STANDARD FORM 30 (Rev. 10-83) Prescribed by GSA

FAR (48 CFR) 53.243

1. The purpose of this Amendment is to make minor corrections to the PWS and and additional notes to Instructions to Offerors.

1. CONTRACT ID CODE PAGE OF PAGES

1 37

16A. NAME AND TITLE OF CONTRACTING OFFICER (Type or print)

16C. DATE SIGNED

BY 07-Feb-2019

16B. UNITED STATES OF AMERICA15C. DATE SIGNED15B. CONTRACTOR/OFFEROR

(Signature of Contracting Officer)(Signature of person authorized to sign)

8. NAME AND ADDRESS OF CONTRACTOR (No., Street, County, State and Zip Code) X W90VN619Q0005

X 9B. DATED (SEE ITEM 11)

27-Jan-2019

10B. DATED (SEE ITEM 13)

9A. AMENDMENT OF SOLICITATION NO.

11. THIS ITEM ONLY APPLIES TO AMENDMENTS OF SOLICITATIONS

X The above numbered solicitation is amended as set forth in Item 14. The hour and date specified for receipt of Offer is extended, X is not extended.

Offer must acknowledge receipt of this amendment prior to the hour and date specified in the solicitation or as amended by one of the following methods:

(a) By completing Items 8 and 15, and returning copies of the amendment; (b) By acknowledging receipt of this amendment on each copy of the offer submitted;

or (c) By separate letter or telegram which includes a reference to the solicitation and amendment numbers. FAILURE OF YOUR ACKNOWLEDGMENT TO BE RECEIVED AT THE PLACE DESIGNATED FOR THE RECEIPT OF OFFERS PRIOR TO THE HOUR AND DATE SPECIFIED MAY RESULT IN

REJECTION OF YOUR OFFER. If by virtue of this amendment you desire to change an offer already submitted, such change may be made by telegram or letter, provided each telegram or letter makes reference to the solicitation and this amendment, and is received prior to the opening hour and date specified.

12. ACCOUNTING AND APPROPRIATION DATA (If required)

13. THIS ITEM APPLIES ONLY TO MODIFICATIONS OF CONTRACTS/ORDERS.

IT MODIFIES THE CONTRACT/ORDER NO. AS DESCRIBED IN ITEM 14.

A. THIS CHANGE ORDER IS ISSUED PURSUANT TO: (Specify authority) THE CHANGES SET FORTH IN ITEM 14 ARE MADE IN THE

CONTRACT ORDER NO. IN ITEM 10A.

B. THE ABOVE NUMBERED CONTRACT/ORDER IS MODIFIED TO REFLECT THE ADMINISTRATIVE CHANGES (such as changes in paying office, appropriation date, etc.) SET FORTH IN ITEM 14, PURSUANT TO THE AUTHORITY OF FAR 43.103(B).

C. THIS SUPPLEMENTAL AGREEMENT IS ENTERED INTO PURSUANT TO AUTHORITY OF:

D. OTHER (Specify type of modification and authority)

E. IMPORTANT: Contractor is not, is required to sign this document and return copies to the issuing office.

14. DESCRIPTION OF AMENDMENT/MODIFICATION (Organized by UCF section headings, including solicitation/contract subject matter where feasible.)

10A. MOD. OF CONTRACT/ORDER NO.

2. AMENDMENT/MODIFICATION NO. 5. PROJECT NO.(If applicable)

6. ISSUED BY

3. EFFECTIVE DATE

07-Feb-2019

CODE

411TH CONTRACTING SUPPORT BRIGADE, KOREA

RCO OSAN, UNIT #2039

APO AP 96278-2039

UNITED STATES

W90VN6 7. ADMINISTERED BY (If other than item 6)

4. REQUISITION/PURCHASE REQ. NO.

CODE

See Item 6

FACILITY CODECODE

EMAIL:TEL:

W90VN619Q0005

SECTION SF 30 BLOCK 14 CONTINUATION PAGE

SUMMARY OF CHANGES

SECTION SF 30 - BLOCK 14 CONTINUATION PAGE

The following have been added by full text:

QUESTIONS AND ANSWERS

Contractor Question: However, on PWS 1.6.8.1.1, requirements of BSN degree and RN license are missing. Is this simple omission that will have to be modified?

KO Response: This section of the PWS has been updated and highlighted in yellow to reflect changes.

Contractor Question and/or Comments: 1. Could you please confirm that the two items below are not required in bid proposal?

i) Completed Standard Form 1449 and Standard Form 30

ii) FAR Clause 52.212‐3, Alt I, OFFEROR REPRESENTATIONS AND CERTIFICATIONS, (h) & (k)

KO Response: The instructions to Offerors has been updated to reflect these changes.

Contractor Question: Is it ok to submit the price in Korean Won (KRW)? If so, could you let me know 2019 FY U.S. Government Exchange Rate that will be used in converting currency?

KO Response: If the offerors submits a quote in Korean WON the KO will follow the procedures listed under Federal Acqusition Regulation 25.1002, which states: To fairly evaluate offers the KO will use the current market exchange rate.

SECTION SF 1449 - CONTINUATION SHEET

The following have been modified:

FAR CLAUSE 52.212-1 ADDENDUM

FAR 52.212-1 INSTRUCTIONS TO OFFERORS – COMMERCIAL ITEMS.

(DEVIATION 2018 – O0018) ADDENDUM

The Government intends to execute a single Firm Fixed Price (FFP) contract for Social Worker Services at Osan, Air Base, South Korea. Award will be made using acqusition procedures listed in accordance with Federal Acquisition Regulation (FAR) Part -- 12 “Acquisition of Commercial Items” and FAR Part -- 13.5 “Simplified Procedures for Certain Commercial Items. ”

This acquisition will be conductedusing the LPTA process; therefore, award will be made on the basis of thelowest evaluated price of proposalsmeeting or exceeding the acceptability standards for non-cost factors. In orderto be considered for award, there must be an “acceptable” rating in every non-price factor/sub-factor. In other words, a rating of “unacceptable” for anyfactor or sub-factor will result in the entire offer being rated“unacceptable”.

The point of contact responsible for supplying additional information and answering all inquiries is the Contracting Officer via theContract Specialist. Address all questions or concerns the offeror may have to the Contract Specialist and Contracting Officer (Anthony Mosley and SSG (P) Yao Bagoudou) All questions regarding this solicitation shall be submitted in writing via email (email is the preferred method):

anthony.s.mosley.civ@mail.mil and yao.bagoudou@us.army.mil Please include the solicitation number in the subject line of the email. The questions shall be submitted no later than 5 calendar days after the issuing of this Request for Quotes.

*** This Requirement will qualifiy for the Invited Contractor Program In

Accordance with United States Regulation 700-19. The applicable Local Clause is:

5152-225-4020***

NOTICE TO OFFERORS

1. SUBMISSION REQUIRMENT:

Offerors are required to submit the following information requirements through Federal Business Opportunities (FBO) https://www.fbo.gov by the time specified on the RFQ.

Factor A: Technical:

Sub-factor 1. Resume: The resume in any format shall reflect the following: evidence of at least two (2) years full-time experience in care coordination, discharge planning or case management in a medical (military or civilian) setting within the last 5 years.

Sub-factor 2. Education: A transcript (official or unofficial) that reflects the following:

Nurse applicants must possess a baccalaureate degree program in nursing (BSN) accredited by a national nursing accrediting agency recognized by the US Department of Education. Social Worker applicants must possess a Masters of Social Work (M.S.W.) degree from a graduate school of social work fully accredited by the Council on Social Work Education (CSWE).

Sub-factor 3. License: The license shall reflect the following: Nurse applicants must possess a valid, unrestricted license to practice as a Registered Nurse (RN) from one of the 50 states, and/or the District of Columbia, the Commonwealth of Puerto Rico, or territories of the United States. The contractor must be in good standing, and under no restrictions, with the state in which a license is held or has been held, or the national licensure board, within the last 10 years. Social Worker applicants are not required to possess a license to apply. A social worker is defined as an applicant who possess a M.S.W. degree from a graduate school of social work fully accredited by the CSWE.

Sub-factor 4. Current Certificate: The current certificate shall reflect the following:

American Heart Association Basic Life Support (BLS) (Course C) or the American Red Cross CPR/BLS Course.

The following ratings will be used in evaluating all non-price factors and sub-factors except Past Performance:

Acceptable Proposal clearly meets the minimum requirements of the solicitation

Unacceptable Proposal does not clearly meet the minimum requirements of the solicitation

FACTOR B - PRICE: The offeror shall provide complete CLINs identified for base period plus four (4) options. Proposed price will be reviewed to determine if the proposal is adequate, complete, and reasonable to assess the offeror understands of the solicitation.

• The price proposal shall set forth a summary of the total proposed price for the base year and each option years.

• The specific direct labor categories and labor rates utilized to price the proposal must be identified in the pricing proposal only.

• If offeror does not propose any CLIN, offeror shall state zero (0) in the

CLIN/SLIN.

(b) Proposed Prices – Proposed prices will be evaluated to determine if the estimate is complete, reasonable and balance, and has no unbalanced to assess the offeror’s understanding of the solicitation. Any inconsistency, whether real or apparent between proposed performance and price, must be clearly explained in this volume of the proposal. For example, if unique and innovative approaches are the basis for an abnormally low-price estimate, the nature of these approaches and their impact must be completely documented.

As part of price evaluation, the Government will evaluate its option to extend services (FAR Clause 52.217-8 - Option to Extend Services) by adding one-half of the Offeror’s final option period price to the Offeror’s total price.

Factor C: Past Performance: The past performance evaluation is an assessment of the offeror’s probability of meeting the minimum past performance solicitation requirements. This assessment is based on the offeror’s record of relevant and recent past performance information that pertain to services outlined in the solicitation. The offeror shall provide a list of contracts under which they have performed the same or similar services as to this RFQ within the last four (4) years from the issuance date of this solicitation. This data on recent contracts will be used by the Contracting Officer to evaluate past performance.

The following information shall be included as applicable:

• The title of the Project or Contract No for the Commercial or Government performance

• A clear description of qualifying work experience

• Length of contract/project (Year/Month/Date – Year/Month/Date)

• Value of contract/project total amount

• Complete POC of employer (including name, phone no, e-mail) and validating

POC.

The following ratings will be used in evaluating Past Performance:

Note: In the case of an Offeror without a record of relevant past performance or for whom information on past performance is not available or so sparse that no meaningful past performance rating can be reasonably assigned, the Offeror may not be evaluated favorably or unfavorably on past performance (see FAR 15.305 (a)(2)(iv)). Therefore, the Offeror shall be determined to have unknown past performance. In the context of acceptability/unacceptability, “unknown” shall be considered “acceptable.

Acceptable Based on the Offeror’s performance record, the Government has a reasonable expectation that the Offeror will successfully perform the required effort, or the Offeror’s performance record is unknown (See note below)

Unacceptable Based on the Offeror’s performance record, the Government does not have a reasonable expectation that the Offeror will be able to successfully perform the required effort

Note: Completed Standard Form 1449 and Standard Form 30 Acknowledgment

Note: Completed Local Clause 5152.204-4032, REPRESENTATIONS AND CERTIFICATIONS and/or FAR Clause 52.212-3, Alt I, OFFEROR REPRESENTATIONS AND CERTIFICATIONS-Commercial Items

Note: Offerors can submit Proposal in US Dollars and/or local currency (Korean Won).

If submitted in Korean WON the KO will evaluate the offer using the current market rate.

PWS

PERFORMANCE WORK STATEMENT (PWS)

SPECIAL NEEDS COORDINATOR (SNC)-SOCIAL WORKER Service 51st Medical Group

Osan Air Base, Korea

Part 1

General Information

1. GENERAL: The contractor shall provide the non- personal services of one (1) Special Needs Coordinator (SNC) social worker to support the Exceptional Family Member Program-Medical (EFMP-M) in 51ST MEDICAL GROUP OSAN AIR BASE, KOREA, also referred as the “Medical Treatment Facilities” (MTFs). The Contractor shall provide all services and labor required to accomplish the performance of Special Needs Coordinator (SNC) social worker duties as specified, in strict accordance with all terms, conditions, general and special provisions, specifications, attachments, etc., contained herein or incorporated by reference. The Contractor shall furnish all management, tools, equipment, reports, consultation and labor necessary to ensure that the Contractor provides a social worker for the 51st Medical Group, Osan Airbase, Republic of Korea. Performance shall be according to the requirements contained in this performance-based work statement (PWS).

1.1 Description of Services/Introduction: All services shall be provided in accordance with established standards, principles and ethics of the profession and applicable professional specialty organizations, The Joint Commission (JC) standards, the Accreditation Association for Ambulatory Health Care (AAAHC), applicable Department of Defense (DoD) and shall comply with Air Force Instructions (AFI) 40-701. These documents are available in the MTF and maintained by the Government. Supplements or amendments to instructions or publications from any organizational level may be issued during the life of the contract. The Contractor shall immediately implement those changes. Contract health care providers (contract personnel) shall give the highest regard to patient dignity and observe the precepts of the American Hospital Association’s Bill of Rights for Patients. The Contractor shall provide services for SNC-social work services in accordance with established principles and ethics of the social work profession, the national standards established by the JC, and the professional standards at the medical treatment facility (MTF). The Contractor shall be held accountable for compliance to the standards listed in the Comprehensive Accreditation Manual for Hospitals (CAMH) dated 2011 or current version.

1.2 Background: The mission of the military healthcare system (MHS) is to ensure the nation has available at all times a healthy military force supported by a combat ready healthcare system. Health care services for eligible MHS beneficiaries are provided at military treatment facilities (MTFs) located on or near military installations or posts. The military treatment facility may be a clinic, Hospital, or Medical Center. Clinics are outpatient facilities offering primary care or simple specialty care (routine exams, tests, treatments). The Clinic may be a stand-alone site or a satellite of a larger Clinic, Hospital, or Medical Center.

The 51st Medical Group’s mission is to seamlessly transition from community healthcare to contingency operations and respond to a full spectrum of health requirements, prepare medically ready forces, expand medical capabilities, and sustain war reserve materiel in support of 7 AF and USFK. The contractor uses a multi-disciplinary and collaborative approach with other key service providers, such as installation youth and childcare facilities, and officer and enlisted spouses groups, to ensure effective outreach and identification of special needs. Ensures AF sponsors assigned to the installation, or whose personnel functions are handled at the installation, are “Q-coded” (EFMP-enrolled) regardless of location of family members.

1.3 SCOPE OF WORK: To support the Air Force Exceptional Family Member Program –Medical (EFMP), 51st Medical Group has a requirement for a social worker. The contractor shall provide all labor, materials, tools, equipment, transportation, and materials necessary to recruit, qualify and retain the social worker.

1.3.1. The contract personnel shall provide services in conjunction with other non-contract personnel to include physicians, nurse practitioners, physician assistants, registered and licensed practical nurses, and support personnel.

All contract personnel shall perform essentially the same functions, within the scope of acceptable practice for the specific specialty or position, as those required by Air Force or Government service health care professionals of similar experience and in similar duty assignments. The scope of services provided in military treatment facilities cover the same range of services as those that are provided in civilian treatment facilities of similar size and scope of services.

1.4 Period of Performance: The period of performance shall be for one (1) Base Year of 12-months and four (4)

12-month option years.

1.5 General Information

1.6.1 Quality Management: The Contractors shall have a planned and systematic quality management process for monitoring and analyzing contract performance to ensure the service is performed in accordance with applicable laws and pertinent regulations, and commercial practices. The contractor shall develop and implement procedures to identify, prevent and ensure non-recurrence of defective services. The Contractors shall comply with the MTF quality management/process improvement activities. The Contractor shall ensure the contractors participates in the MTF’s Medical Quality Assurance/Risk Management (QA/RM) Orientation procedures for newly assigned contractors to include regulations specific to their professional specialty, hospital, and Air Force policy and procedures within 30 days after award.

1.6.2 Quality Assurance: The government will evaluate the contractor’s performance under this contract in accordance with the Quality Assurance Surveillance Plan. This plan primarily focuses on what the Government must do to ensure that the contractor has performed in accordance with the performance standards. It defines how the performance standards will be applied, the frequency of surveillance, and the minimum acceptable defect rate(s).

1.6.2.1 Inspection: The inspection and acceptance point for all services rendered under this contract will be the COR. The performance by the contractors, the quality of services rendered, and any documentation or written material in support of the same, shall be subject to continuous inspection, surveillance and review for acceptance by the KO or COR. Any services rendered by the Contractors to patients or interaction with military/civilian personnel deemed unprofessional, threatening, or dangerous by the KO will be grounds for immediate termination for default or cause. Quality Assurance procedures established by the MTF shall be used for continuous monitoring. Other performance evaluation factors will be monitored that are not quantified by numerical measurements which include:

Contractor providing personnel not meeting the minimum qualification standards; inappropriate prescriptions;

patient customer service comments; Contractor relationship with hospital staff/Government contracting personnel;

compliance with hospital healthcare policies and procedures.

1.6.3 Recognized Holidays: The following is a list of legal federal holidays. Any of the federal holidays falling on a Saturday will be observed on the preceding Friday. Holidays falling on a Sunday will be observed on the following Monday.

New year’s Day, January 1st Martin Luther King’s Birthday, 3rd Monday in January President’s Day, 3rd Monday in February Memorial Day, Last Monday in May Independence Day, July 4th Labor Day, 1st Monday in September Columbus Day, 2nd Monday in October Veteran’s Day, November 11th Thanksgiving Day, 4th Thursday in November Christmas Day, December 25th

1.6.3.1 Contractors will not provide services on 51st Fighter Wing Down Days. Any holidays that are declared by Presidential Executive Order shall be observed in the same manner as holidays listed above. If the area in which the contractors are scheduled to work is closed due to the holiday declared by an Executive Order and the contractors will not report to work. Closures of the installation due to inclement weather or other such acts of God shall be handled in the same manner.

1.6.3.2 The contractors shall report to work as scheduled during emergencies, disasters, or during adverse weather conditions which does not result in installation/facility closure. The contractor employee shall not come in to work if the commander determines the base is closed due to snow, hurricane, or acts of God.

1.6.3.3 The Contractor shall not invoice the Government for services not performed and the Government will not be liable for any such closures.

1.6.4 Hours of Operation: The MTF provides services 24 hours a day, 365 days a year (366 days during leap years) including holidays. Clinics have designated operating hours. Duty hours will be dayshift hours, no weekends and Federal holidays. Duty hours may include Korean holidays and base exercise days where limited military staffing is available. The contractors will only be paid for hours actually worked. When hiring personnel, the Contractor shall keep in mind that the stability and continuity of the workforce are essential.

1.6.4.1 Work Schedule: The Contractors shall be available to work from 0700-1700 in 51 MDG. Monday through Friday 8-hour workday, excluding lunch time. Work Schedules. A normal work week is 40 hours (8 hours per day).

Duty hours will be dayshift hours, no weekends and no Federal Holidays. Duty hours may include base exercise days where limited military staffing is available and foreign holidays. The Contractors will be compensated only for time actually devoted to delivery of services in this contract unless a base or MTF closure prevents the provider from performing a normal, scheduled duty day. For all locations, there may be occasions when mission and workload changes require employees to adjust work schedules to meet demand. The provider will not perform overtime or on-call duties under this contract. In the instance where the Government supervisor directs the provider to remain on duty in excess of their scheduled shift due to an unforeseen emergency or to complete patient treatment where lack of continuity of care would otherwise jeopardize patient health, the provider shall remain on duty. This provision is not intended to apply to the time required to complete routine tasks (e.g., completion of paperwork or routine administrative tasks at the end of a shift), which are to be completed as part of the normal shift. The provider’s schedule shall be adjusted for the additional hours such that the number of hours on the contract is not exceeded and no overtime is required. Such closures will be coordinated with the COR.

1.6.4.2 Absences and leave: The contractor shall advise the KO, Contracting Officer’s Representative (COR), and supervisor or designee about absences due to illness or incapacitation. If the contractor is absent for more than five

(5) consecutive days due to illness, the Contractor shall provide the Government with a statement that the employee is free from communicable illness before or as the employee returns to work. The government has no interest in tracking the status of individual employees by name when they are absent, only to ensure that they will not pass illnesses onto others. The Government reserves the right to examine and/or re-examine any worker who meets this criterion.

1.6.4.3 Continuity of Services/Replacement Staff: Unless in an emergency, contractor personnel are required to give at least a 30-day official notice of the intention to vacate the job to contractor management staff, KO, COR, and supervisor to ensure all team are aware. The contractor management staff shall replace permanent contractor personnel at the earliest possible date, ensuring vacancies do not exceed thirty (30) calendar days. The consecutive calendar days begin on the departing contract employee’s last duty day at the requesting location. The contractor management staff shall ensure that all temporary or permanent replacement staff are fully qualified, meet all pre-placement requirements and are ready to perform within the required timeframe.

1.6.4.4 Scheduled and Unscheduled Absences. The contractor personnel are allowed to take up to twenty (20) work days of leave annually. Leave is classified as both annual, vacation or sick leave. Leave shall be taken in one (1) day increments and shall not exceed ten (10) consecutive work days excluding weekends. All leave after taking 20 work days is considered non-paid days and shall be deducted from the contractor’s monthly invoice. In order to ensure that customer’s access to care is not limited due to manning, timing of leave shall be coordinated with supervisor as much as possible at least 15 days in advance. Unscheduled absences shall be called into supervisor by the contract provider within the first two (2) hours of each duty day that he/she is unable to report to work.

1.6.4.5. Non-paid days: The government will not be required to pay for unscheduled absences (if it is out of their authorized leave) or days where the contractor does not perform services (i.e. waiting for replacement contractor personnel to arrive). Hourly Rate for Non-paid days will be calculated as follows:

Effective CLIN Amount divided by 2080 = Hourly Rate

1.6.5 Place of Performance: The work to be performed under this contract will be performed at 51st Medical Group Military Treatment Facility at Osan Air Base, Korea.

1.6.5.1 Performance of services during crisis declared by the National Command Authority or Overseas Combatant Commander: On occasion, services may be required to support an activation or exercise of contingency plans outside the normal duty hours. Emergency situations (i.e. accident and rescue operations, civil disturbances, natural disasters, military contingency operations, and exercises) may necessitate the contractors provide increased or reduced support as determined by the Contracting Officer. The Government will negotiate an equitable adjustment with the Contractor for the cost of these emergency requirements.

1.6.6 Type of Contract: The Government contemplates award a Firm-Fixed Price contract.

1.6.7 Security Requirements: The contractors shall coordinate with the COR to obtain the following pass, registration, and identification items required for contract performance:

a. DD Form 1172, Application for Uniformed Services Identification Card (if applicable)

b. AETC Form 58, Civilian Identification Card (if applicable)

c. AF Form 2219 (series), Registered Vehicle Expiration Tab

d. DD Form 2220, DoD Registered Vehicle and Installation Tab

e. AF Form 75, Visitor/Vehicle Pass

f. AF Form 1199, USAF Restricted Area Badge, or locally developed badge

The contractors shall return all identification media, including vehicle decals, to the Pass & ID office upon completion/termination of the contract as appropriate.

The Contractor shall implement local base procedures for entry to Air Force controlled/restricted areas where contractors will work.

1.6.7.1 National Agency Check: The Contractor shall successfully complete a National Agency Check (NAC) before operating government-furnished workstations that have access to Air Force automated information systems.

Requests for Contractors hired at the beginning of the contract, shall be submitted to the Government not later than five (5) workdays after the performance start date. Contractors receiving unfavorable NACs shall not be employed under this contract. The Government will submit requests for investigations on AF Form 2583 Request for Personnel Security Action, at no additional cost to the Contractor. The Contractors shall comply with the requirements of DoD 5200.2-R Personnel Security Program, and AFI 33-119 Electronic Mail (e-mail) Management and Use. The Contractors shall comply with the requirements of Volume 1 AFI 71-101 Criminal Investigations and paragraph 1.1 of Volume 2 Protective Service Matters. The Contractors shall report any information or circumstances of which they are aware that may pose a threat to the security of DoD personnel, contract personnel, resources, and classified or unclassified defense information to the Chief Pharmacology Services. The Contractors’ immediate supervisor shall brief him/her upon initial on-base assignment and as required thereafter.

1.6.7.2 Identification Badge: The Contractors shall comply with local installation and MTF personnel identification and access requirements. While on site, each contractor shall wear visible security badge identification, provided by the military installation or the MTF, on the front of his/her outer clothing. The badge shall show the full name, title, and the word “CONTRACTOR” in front. The COR will provide the paperwork to request identification badges.

The contractors shall immediately report any lost or stolen badges to the COR. The contractor is responsible for absences of contractors due to expired identification and access documents. Such absences shall not relieve the Contractor of its obligation to perform the healthcare services required under this contract. The Contractor will only be paid for services actually performed and shall not bill the Government during the contractors’ absence. The contractors shall turn in all identification badges to the COR upon termination of their services under this contract.

1.6.7.3 Vehicle Registration: The MTFs are located on restricted access military installations. The Contractors shall comply with the local installation requirements for vehicle registration and operation on the military installation. All contactor must register their vehicles with the office responsible for vehicle registration to gain access onto the military installation. A valid driver’s license, Government-furnished civilian identification, proof of insurance, and current registration must be presented to the Provost Marshal’s Office, at which time a DoD decal will be issued.

The decal shall be placed on the vehicle’s front windshield in accordance with instructions. All vehicles, with or without a DoD decal, are subject to search. The contractors may encounter long delays for vehicle inspection and identification checks upon entering and exiting the installation. The Government will not reimburse the contractors for time spent at installation checkpoints. The contractors must plan accordingly and report to work at their scheduled duty time, at their appointed place of duty within the MTF. The contractors shall follow installation procedures for removal and turn-in of the vehicle decal upon termination of services under this contract. A personally owned vehicle (POV) is not required. It is up to the contractors whether or not he/she wants to bring his/her POV. It is the contractors’ responsibility to pay with his/her own funding out-of-pocket for all related costs for shipping a POV. The contractors may also decide if he/she wants to procure a POV in-country with his/her own funding out-of-pocket.

1.6.7.4. Safeguarding Government Property/Information: The contractors shall be responsible for safeguarding all government equipment, information and property (including controlled forms) provided for contractors use. The contractors shall safeguard information of a confidential or sensitive nature. All patient related information is considered confidential and sensitive. If working remotely during contingency, contractors are prohibited from reproducing patient information in any way (this includes printing). Neither the Contractor nor any of its contractors shall disclose or cause to be disseminated any information concerning the operation of the MTF that could result in or increase the possibility of a breach in security or interrupt the continuity of operations or which breach the requirements of the Federal Privacy Act of 1974. However, the contractors may be required to provide testimony or disposition in cases of due process action. At the close of each work period, government facilities, equipment, and materials shall be secured.

1.6.7.4.1 Contractors are advised that the 51st Medical Group Commander has placed restrictions on the smoking of tobacco products in and around facilities. AFI 40-102, Tobacco Use in the Air Force, and its supplements, outline the procedures used by the commander to control smoking in our facilities. As of now, the medical treatment facility is a smoke free campus. Contractors and visitors are subject to the same restrictions as government personnel. Smoking is not permitted anywhere on the medical campus.

1.6.7.5 Key Control: The Contractor shall establish and implement methods of making sure all keys/key cards issued to the Contractors by the Government are not lost or misplaced and are not used by unauthorized persons.

NOTE: All references to keys include key cards. The Contractor shall be financially responsible for the replacement of any lost keys and any associated locks. No keys issued to the Contractors by the Government shall be duplicated.

The Contractors shall turn-in any issued keys when they no longer require access to locked areas. The Contractors shall immediately report any occurrences of lost or duplicate keys/key cards to the COR or Contracting Officer.

1.6.7.5.1. In the event keys, other than master keys, are lost or duplicated, the Contractor shall, upon direction of the Contracting Officer, re-key or replace the affected lock or locks; however, the Government, at its option, may replace the affected lock or locks or perform re-keying. When the replacement of locks or re-keying is performed by the Government, the total cost of re-keying or the replacement of the lock or locks shall be deducted from the monthly payment due the Contractor. In the event a master key is lost or duplicated, all locks and keys for that system shall be replaced by the Government and the total cost deducted from the monthly payment due the Contractor.

1.6.7.5.2. The Contractor shall prohibit the use of Government issued keys/key cards by any persons other than the assigned Computed Tomography Technologist. The contractors shall prohibit the opening of locked areas by Contractor employees to permit entrance of persons other than Computed Tomography Technologist engaged in the performance of assigned work in those areas, or personnel authorized entrance by the Contracting Officer.

1.6.8 Qualifications

1.6.8.1 Experience: A resume that reflects at least 2 years of full-time experience in care coordination, discharge planning or case management in medical (military or civilian) setting within the last 5 years;

1.6.8.1.1 Education: Nurse Applicants must possess a baccalaureate degree program in nursing (BSN) accredited by a national nursing accrediting agency recognized by the US Department of Education. Social Worker applicants must possess a Masters of Social Work (M.S.W.) degree from a graduate school of social work fully accredited by the Council on Social Work Education (CSWE).

1.6.8.1.2 License: shall reflect the following: Nurse applicants must possess a valid, unrestricted license to practice as a Registered Nurse (RN) from one of the 50 states, and/or the District of Columbia, the Commonwealth of Puerto Rico, or territories of the United States. The contractor must be in good standing, and under no restrictions, with the state in which a license is held or has been held, or the national licensure board, within the last 10 years. Social Worker applicants are not required to possess a license to apply. A social worker is defined as an applicant who possess a M.S.W. degree from a graduate school of social work fully accredited by the CSWE.

1.6.8.1.3 English Requirement: The Contractor personnel working on this contract shall be able to communicate in the English language at the intermediate level as exemplified in their written and verbal skills in the performance of their duties under this contract. Government will assess language skills of all Contract employees who are required by terms of this PWS to be proficient at speaking English through performance of services. If the Government, at its sole discretion, determines that the language skills of a Contractor employee does not meet the language proficiency skills required of the position, the Government reserves the right to require the Contractor to provide a new Contract employee that does possess the required language proficiency skills required of the position, at no additional cost to the Government.

1.6.8.1.4. At a minimum, the provider must maintain current certification in either the American Heart Association Basic Life Support (BLS) (Course C) or the American Red Cross CPR/BLS Course as required by AFI 44-102, Community Health Management, Tables 1.1 through 1.6. The MTF will provide BLS refresher courses at no cost to the contractor.

1.6.9 Post Award Conference/Periodic Progress Meetings: The Contractor agrees to attend any post award conference convened by the contracting activity or contract administration office in accordance with Federal Acquisition Regulation Subpart 42.5. The Contracting Officer's Representative (COR) may meet periodically with the Contractor to review the contractors’ performance. These meetings shall be at no additional cost to the Government.

1.6.10 Contracting Officer Representative (COR): The (COR) will be identified by separate letter. The COR monitors all technical aspects of the contract and is the KO’s authorized representative in administering the contract at the MTF level. The COR is authorized to perform the following functions: assure that the contractors performs the technical requirements of the contract; perform inspections necessary in connection with contract performance;

maintain written and oral communications with the contractors concerning technical aspects of the contract; issue written interpretations of technical requirements, including Government drawings, designs, specifications; monitor contractors' performance and notifies both the Contracting Officer and Contractor of any deficiencies; coordinate availability of government furnished property; and provide site entry contractors. A letter of designation issued to the COR, a copy of which is sent to the Contractor, states the responsibilities and limitations of the COR, especially with regard to changes in cost or price. The COR is not authorized to change any of the terms and conditions of the resulting contract. The COR will be available during normal duty hours (0700-1600) Monday through Friday to discuss any problems that may be experienced during the performance of this contract.

1.6.11 Conflict of Interest: The Contractors shall not bill the patient for services rendered under this contract. The Contractors shall not request or accept compensation of any kind for patients treated, procedures performed, or any other actions performed, except under the terms and conditions of this contract at the rate specified. The Contractors shall not, while performing services under this contract, advise, recommend, or suggest to persons eligible to receive medical care at Government expense that such persons should receive care from the Contractors or from any third party at any place other than as designated under this contract.

1.6.12 Confidentiality of Information: Unless otherwise specified, all financial, statistical, personnel, and/or technical data which is furnished, produced or otherwise available to the contractors during the performance of this contract are considered confidential business information and shall not be used for purposes other than performance of healthcare services under this contract. The contractors shall not release any of the above information without prior written consent of the KO. The Contractors shall not use patient care rendered pursuant to this contract as part of a study, research project, or publication. The contractors shall prepare medical records, forms and documents as required, in accordance with the regulations and established guidelines listed in the contract. The contractors will comply with all AFMS requirements for safe keeping, handling, release, and disposal of any of the above information.

1.6.14 Communication: The Contractor shall ensure that the SNC maintains open and professional communication with the QAP. Complaints validated by the QAP shall be reported in writing to the Contracting Officer and the Contractor for action. Failure of the Contractor to correct validated complaints from the QAP and the KO will be considered a failure to perform.

1.6.15 Professional Liability: Pursuant to 10 United States Code 1089 (a), DoD shall process any personal injury claim alleging negligence by the Contractors within the scope of the Contractors’ performance under this contract as claims alleging negligence by DoD military or civil service personnel. The Contractors are not required to maintain medical malpractice liability insurance, and the Government will not reimburse or otherwise pay for such insurance should any be purchased.

1.6.15.1 Responsibility and Procedures: If any suit or action is filed or any claim is made against the Contractors, which occurred as a result of work performed by the Contractors under this contract, the Contractors shall immediately notify the Contractor, the COR, Contracting Officer and the chief of the appropriate services and promptly furnish them copies of all pertinent documents received. The Contractors shall cooperate with the government, without further compensation, in the processing, review, settlement, or defense of the suit, action, or claim; and authorize government representatives to settle or defend the claim and to represent the Contractors in, or take charge of, any litigation involved in such an action. The Contractors may, at the Contractors’ own expense, participate in defense of such claim or litigation.

1.6.16 Contractor Responsibility: The Contractor shall accomplish the assigned work by employing and utilizing qualified candidates with appropriate combinations of education, experience, knowledge, training, abilities and skills. The Contractors shall begin performance in the MTF at start of performance period. All Status of Forces Agreement (SOFA) or host nation requirements, health, security, and credentialing/privileging requirements shall be met prior to start of performance by an initial or replacement provider. The Contractors are responsible for obtaining all passports, visas, or other documents necessary for the provider to enter and or exit the foreign country where performance is required.

1.6.17 In/Out-Processing, Orientation, and Training: The contractors shall complete all specified orientation programs, initial and annual training requirements, and comply with all MTF policies, procedures, productivity standards and instructions as provided by the MTF. Such regulations include, but are not limited to, general safety, fire prevention, waste disposal, infection control, JC, and patient safety initiatives.

1.6.17.1 In/Out-Processing: At start of the performance period, contractors shall obtain an in-processing checklist(s) from the COR. The contractors is required to complete the applicable items on the checklist and turn it in to the designated office. Upon completion of contract performance, the contractors need to complete an out-processing checklist and return it to the designated office.

1.6.17.2 MTF Orientation: The Contractor shall ensure that all contractors participate in the MTF orientation procedures for newly assigned providers. The purpose of the orientation is to familiarize contractors with policies and procedures of the MTF, regulations specific to their professional specialty, and Air Force policy and procedures.

The Contractor and contractors shall abide by all MTF standards, rules, and procedures including requirements for any licensure, credentialing, and quality assurance requirements. Such regulations include but are not limited to general safety, fire prevention, waste disposal, infection control, Joint Commission (JC), and patient safety initiatives.

1.6.17.4 Training Requirement: Government unique training. The Government may elect to provide unique Government training to contract personnel who are performing services under this contract. If the Government elects to provide such training, the Government will provide such training at no additional expense to the Contractor or to the contract personnel. When directed by the KO, contract personnel shall attend all such training in a paid status as part of the normal services required and billed under the contract. Such training shall require a performance commitment by the Contractor and the Contractor shall reimburse the Government (by means of a reduction in an invoice) if a contract personnel fails to satisfy the performance commitment after the contract personnel receives the unique Government training. The amount of the reimbursement shall be the prorated cost of training, calculated based on the total cost of the training and the number of months by which the contract personnel fails to complete the performance commitment. The length of the performance commitment shall be 12 months or until the end of all performance under this contract, whichever occurs first.

1.6.17.5 Computer Training: The Contractors shall receive training for applicable MTF computer system(s). The COR will coordinate the necessary computer training. The training will be on-site and during normal duty hours.

This training will be at no cost to the Contractor. These systems include but are not limited to: Composite Healthcare Computer System (CHCS), Armed Forces Health Longitudinal Technology Application (AHLTA), and Ambulatory Data System (ADS).

1.6.18 Health and Immunization Requirement: The contractors providing services under this contract shall receive a pre-employment physical examination prior to commencement of work and annually thereafter. In accordance with the Integrated Health Organization Policy # 18-59, the 51th Medical Group COR will ensure that all contract employees report to Occupational Health Services (OHS) for pre-placement evaluation, annual medical examination, and termination evaluation. The request for physical examination shall be made using USFJ Form 10 to verify the credibility of the physician being called on to perform this action before services are rendered. It is the contractor’s responsibility to pay for any medical examinations necessary to ensure this public health compliance requirement is met.

1.6.18.1 The contractors performing services under this contract shall comply with the health and immunization requirements as stated in Section H para H-3, Health & Immunization Requirements. Backup/replacement contractors shall meet the same health and immunization requirements. The expense to comply with the health and immunization requirements shall be borne by the Contractors at no additional cost to the Government.

1.6.18.2 Occupational Safety and Health Administration (OSHA) requires that all contract personnel who will have occupational exposure to blood, body fluids, or other potentially infectious materials shall receive Hepatitis B vaccine, sign a voluntary declination , or have documented proof of immunity to Hepatitis B infection. Personnel who sign declinations may change their minds at any time and receive the Hepatitis B vaccine without penalty.

1.6.18.3 The contractor is responsible for reporting to the Health Care Integrator all information necessary to assure hospital records can be maintained correctly and therefore comply with the JCAHO, OSHA, and CDC health record requirements.

1.6.19 Media and Other Inquires: The Contractors shall not respond to any media inquiries. Any inquiries from the media, third parties, or public agencies shall be immediately relayed to the COR, who will relay them to the MTF Public Affairs Officer or the Administrative Officer of Day (AOD) after duty hours. There shall be no interviews, comments, or any other response without the knowledge and approval of the MTF Commander. Other than routine inquiries from external agencies, all other inquiries and complaints shall be brought to the attention of the COR.

1.6.20 Appearance. While on duty, contract personnel shall be neat and clean, well groomed, and dressed appropriately. Contractor personnel shall report for duty in a professional manner, in appropriate attire befitting a health care setting, and having complied with socially acceptable standards of personal hygiene expected of health care workers. Contract personnel’s clothing shall fit correctly to provide a professional, modest appearance in keeping with the normally accepted community standards of dress for the work being performed. In all cases, clothing shall be neat and clean. This includes being free from visible dirt and stains. Facial hair (including beards, mustaches, and sideburns) shall be controlled (restrained) or trimmed. It shall not interfere with safe work practices, look unkempt, or be unclean.

1.6.21 Protective Clothing. When required and supplied by the Government, the provider shall wear special protective clothing. When duties will be performed in specified areas, a lead gown, lead thyroid, protective gown, gloves, or face shield shall be worn to ensure safety and infection control standards are met. The Government will provide these personal protective equipment. These items shall remain the property of the Government and shall not be removed from the MTF. After use, protective clothing shall be turned in or destroyed as directed by the Chief of Service.

1.7 Administrative:

1.7.1 Contractor…