B08 W81XWH-20-R-0049 Amendment 0002.pdf

AMENDMENT OF SOLICITATION/MODIFICATION OF CONTRACT

Except as provided herein, all terms and conditions of the document referenced in Item 9A or 10A, as heretofore changed, remains unchanged and in full force and effect.

15A. NAME AND TITLE OF SIGNER (Type or print)

30-105-04EXCEPTION TO SF 30

APPROVED BY OIRM 11-84

STANDARD FORM 30 (Rev. 10-83)

Prescribed by GSA

FAR (48 CFR) 53.243

The purpose of this amendment is to:

1. Extend the Proposal Due Date to no later than 17 July 2020 at 9:00 AM Eastern Time. It is anticipated that another amendment w ill be issued prior to the Proposal Due Date;

2. There are no other changes to this RFP.

1. CONTRACT ID CODE PAGE OF PAGES

S 1 14

16A. NAME AND TITLE OF CONTRACTING OFFICER (Type or print)

16C. DATE SIGNED

BY 10-Jul-2020

16B. UNITED STATES OF AMERICA15C. DATE SIGNED15B. CONTRACTOR/OFFEROR

(Signature of Contracting Officer)(Signature of person authorized to sign)

8. NAME AND ADDRESS OF CONTRACTOR (No., Street, County, State and Zip Code) X W81XWH20R0049

X 9B. DATED (SEE ITEM 11)

12-Jun-2020

10B. DATED (SEE ITEM 13)

9A. AMENDMENT OF SOLICITATION NO.

11. THIS ITEM ONLY APPLIES TO AMENDMENTS OF SOLICITATIONS

X The above numbered solicitation is amended as set forth in Item 14. The hour and date specified for receipt of Offer X is extended, is not extended.

Offer must acknowledge receipt of this amendment prior to the hour and date specified in the solicitation or as amended by one of the following methods:

(a) By completing Items 8 and 15, and returning 1 copies of the amendment; (b) By acknowledging receipt of this amendment on each copy of the offer submitted;

or (c) By separate letter or telegram which includes a reference to the solicitation and amendment numbers. FAILURE OF YOUR ACKNOWLEDGMENT TO BE

RECEIVED AT THE PLACE DESIGNATED FOR THE RECEIPT OF OFFERS PRIOR TO THE HOUR AND DATE SPECIFIED MAY RESULT IN

REJECTION OF YOUR OFFER. If by virtue of this amendment you desire to change an offer already submitted, such change may be made by telegram or letter, provided each telegram or letter makes reference to the solicitation and this amendment, and is received prior to the opening hour and date specified.

12. ACCOUNTING AND APPROPRIATION DATA (If required)

13. THIS ITEM APPLIES ONLY TO MODIFICATIONS OF CONTRACTS/ORDERS.

IT MODIFIES THE CONTRACT/ORDER NO. AS DESCRIBED IN ITEM 14.

A. THIS CHANGE ORDER IS ISSUED PURSUANT TO: (Specify authority) THE CHANGES SET FORTH IN ITEM 14 ARE MADE IN THE

CONTRACT ORDER NO. IN ITEM 10A.

B. THE ABOVE NUMBERED CONTRACT/ORDER IS MODIFIED TO REFLECT THE ADMINISTRATIVE CHANGES (such as changes in paying office, appropriation date, etc.) SET FORTH IN ITEM 14, PURSUANT TO THE AUTHORITY OF FAR 43.103(B).

C. THIS SUPPLEMENTAL AGREEMENT IS ENTERED INTO PURSUANT TO AUTHORITY OF:

D. OTHER (Specify type of modification and authority)

E. IMPORTANT: Contractor is not, is required to sign this document and return copies to the issuing office.

14. DESCRIPTION OF AMENDMENT/MODIFICATION (Organized by UCF section headings, including solicitation/contract subject matter where feasible.)

10A. MOD. OF CONTRACT/ORDER NO.

2. AMENDMENT/MODIFICATION NO. 5. PROJECT NO.(If applicable)

6. ISSUED BY

3. EFFECTIVE DATE

10-Jul-2020

CODE

USA MED RESEARCH ACQ ACTIVITY

820 CHANDLER ST

FORT DETRICK MD 21702-5014

W81XWH 7. ADMINISTERED BY (If other than item 6)

4. REQUISITION/PURCHASE REQ. NO.

CODE

See Item 6

FACILITY CODECODE

EMAIL:TEL:

W81XWH20R0049

SECTION SF 30 BLOCK 14 CONTINUATION PAGE

SUMMARY OF CHANGES

SECTION SF 1449 - CONTINUATION SHEET

SOLICITATION/CONTRACT FORM

The required response date/time has changed from 13-Jul-2020 09:00 AM to 17-Jul-2020 09:00 AM.

The following have been modified:

ADDENDUM TO FAR 52.212-1

INSTRUCTIONS TO OFFERORS –

INTRODUCTION

This Request For Proposal (RFP) is in support of the Telemedicine and Advanced Technology Research Center

(TATRC) for Mobile Health Care Environment: Commercial Off-the-Shelf Software (COTS) Components and

Related Support Services for a Bi-Directional, Secure Mobile Health Communication System. This requirement is being solicited as full and open competition under https://beta.sam.gov. A single award Indefinite

Delivery/Indefinite Quantity (IDIQ) contract is anticipated to result from this RFP to either a large business or small business; however, the Government reserves the right to withdraw, modify, or eliminate various aspects of the requirement determined to be too costly or impractical prior to award. Offerors shall submit all proposal Volumes cited below and address all evaluation factors set forth in FAR 52.212-1 and FAR 52.212-1 Addendum of this solicitation. In order for proposals to receive full consideration for award, the Offeror shall ensure that the information furnished in support of the proposal is factual, accurate, and complete. Failure to provide the information requested by this RFP may render the Offeror’s proposal incomplete and ineligible for further consideration for award.

PRE-AWARD SURVEY

The Government may conduct a Pre-Award Survey prior to any contract award. The Pre-Award Survey may examine the Offeror’s and/or Key Subcontractor’s records of integrity and business ethics (which includes satisfactory compliance with the law including tax, labor and employment, environmental, antitrust, and consumer protection laws), technical ability, production capacity, management structure, financial capability, accounting systems, security controls/clearances, labor resources, performance record, and ability to meet required schedules.

RFP COSTS

The Offeror will not be reimbursed for any costs incurred prior to the effective date of the contract award.

DISCLOSURE OF PROPOSAL

a. Information contained in the successful or unsuccessful Offeror's Non-Price Proposal or Price Proposal must be released under the Freedom of Information Act (5 U.S.C. 552) upon request from the public after contract award except to the extent it contains trade secrets and privileged or confidential commercial or financial information. If the Offeror's proposal contains material meeting this description which is customarily maintained in confidence in the course of the Offeror's business and is not otherwise publicly available, and if the Offer is not otherwise publicly available, and if the Offeror does not want it disclosed to the public, they shall mark the title page with the legend that follows.

https://beta.sam.gov/

"This proposal, furnished in response to Solicitation W81XWH-20-R-0049, contains trade secrets and/or privileged or confidential commercial or financial information. This information is maintained in confidence in the course of the Offeror's business and is not otherwise publicly available. The Offeror submits this information to the Government with assurance of privacy and understands that it is received with that intent.

This information shall not be released or disclosed outside the Government under the Freedom of Information

Act (5 U.S.C. 552) or under any other circumstances."

SEQUENCE OF EVENTS

The Government will employ informal source selection techniques in FAR Part 15 to evaluate proposals and determine the successful Offeror in this acquisition. “Offer,” for the purposes of this solicitation, shall be defined as a response to the solicitation that, if accepted, would bind the Offeror to perform the resultant contract.

The following describes the sequence of events Offerors can expect during proposal evaluation:

a. Offerors shall submit any questions for clarifications regarding the RFP in accordance with (IAW)

Section 3b. below. The Government will provide responses IAW Section 3b. below.

b. Offerors shall submit their proposal by the closing date and time specified in Section 3c. below.

c. Upon receipt, the proposals will be reviewed for completeness and compliance with RFP requirements.

The proposals will receive a detailed evaluation employing the process and criteria identified in FAR

52.212-2 and FAR 52.212-2 Addendum of this solicitation. In accordance with FAR 15.306(b), the

Government may conduct exchanges with Offerors after receipt of proposals. If required, the Government will request clarifications prior to competitive range determinations.

d. The Government intends to evaluate proposals and award a contract without discussions with Offerors

(except clarifications as described in FAR 15.306(a)). However, the Government reserves the right to conduct discussions and request proposal revisions if the Contracting Officer determines them to be necessary. If a competitive range is established, the Government may limit the number of proposals to the greatest number that will permit an efficient competition amongst the most highly rated proposals. For those Offerors in the competitive range, the Government will submit Items for Negotiation, which shall be answered by the Offeror.

e. The Contracting Officer will request a Final Proposal Revision (FPR) from those Offerors within the competitive range. The Contracting Officer will establish a common due date and time for the submission of FPRs.

f. The Government reserves the right to reject any proposal if data specified above is not submitted with a revision or, if submitted, is inadequate to establish the acceptability of the FPR. Any revision received after the closing time and date will be considered a late Offer in accordance with this provision.

1. SPECIFIC REQUIREMENTS.

This requirement will be awarded as a Firm Fixed Price (FFP) with Incentive Fee (IF) single award IDIQ contract.

Task Orders will be issued off of the IDIQ contract. Performance requirements for this contract are provided in the

Performance Work Statement (PWS) of this RFP.

2. PERIOD OF PERFORMANCE.

The Period of Performance for this requirement will be from 24 September 2020 through 23 September 2025.

3. PROPOSAL SUBMISSION INSTRUCTIONS.

a. POINT OF CONTACT (POC): Due to the difficulties in receipt of mail through normal postal services, Questions and Proposals shall be sent via E-mail to the POC for this RFP: Ronald Sanford at

Ronald.s.sanford2.civ@mail.mil. The Offeror is responsible for verifying receipt by the POC.

b. QUESTIONS: Questions regarding this RFP must be submitted via email to the POC listed in Section

3a. above No Later than 24 June 2020 at 9:00 AM Eastern Time. No phone calls are permitted. It is encouraged that the Offeror request confirmation of receipt of any email correspondence due to

Government firewall issues that may arise. Follow-up/additional questions will not be accepted after the due date/time listed above. Answers to Offeror’s submitted questions will be provided on https://beta.sam.gov

c. PROPOSAL DUE DATE: No Later Than: 17 July 2020 at 9:00 AM Eastern Time.

It is solely the Offerors responsibility to ensure receipt of all proposal volumes sent via email. It is highly recommended to state the number of attachments sent in the email and request and receive confirmation of receipt. Failure to submit a complete proposal package shall deem the Offeror non-responsive and ineligible for award. Proposals shall be submitted in four (4) Volumes. Volumes I, II, and III shall be

VOID of any price information. Each volume shall be a stand-alone document and shall clearly and completely provide the information being requested.

4. PROPOSAL CONTENT AND FORMAT INSTRUCTIONS.

GENERAL INSTRUCTIONS

This section provides general guidance for preparation of proposals as well as specific instructions on the format and content of the proposal. The Offeror’s proposal must include all data and information requested and must be submitted in accordance with these instructions. The proposal shall be compliant with requirements as stated in the

PWS. Any Offeror who submits an incomplete package may be considered unacceptable and could be eliminated from further competition.

The proposal shall be clear, concise, and with sufficient detail for effective evaluation and for substantiating the validity of stated claims. The proposal should not simply rephrase or restate the Government’s requirements, but shall provide convincing rationale to address how the Offeror intends to meet these requirements. The Offeror shall assume that the Government has no prior knowledge of the Offeror’s facilities and experience and will base its evaluation on the information presented in the Offeror’s proposal.

Elaborate brochures or documentation, binding, detailed art work, or other embellishments are unnecessary and not desired.

Offers shall remain valid for 180 days after closing of the solicitation (this is the period of time over such the

Offeror’s proposal should remain valid in order to provide the Government sufficient time to conduct the source selection process). The proposal acceptance period shall be specified in block 12 of the Standard Form 33.

If an Offeror believes that the requirements in these instructions contain an error, omission, or are otherwise unsound, the Offeror shall immediately notify the POC listed in Section 3a. above in writing with supporting rationale. Offerors are reminded that the Government intends to award this effort based on the initial proposal, as received, without discussion.

In the event that revised proposals are authorized, changes shall be summarized in a narrative table to include page number and overall change made, any changed pages shall be annotated in the footer with a revision date, and changed text shall be highlighted to identify changes made from original proposals.

Debriefings. The Offeror may request a debriefing by providing a written request to the Contracting Officer. If the

Government elects to establish a competitive range, the Contracting Officer will promptly notify the Offeror of any decision to exclude an offer from the competitive range. Upon written request, an Offeror may receive a debriefing mailto:Ronald.s.sanford2.civ@mail.mil https://beta.sam.gov/

IAW FAR 15.505. The Offeror desiring a debriefing must make a request in writing within three (3) calendar days after receiving the Contracting Officer’s notification. To the maximum extent practicable, debriefings will be conducted within five (5) working days after receipt of the Offeror’s written request, or no later than the post-award debriefings. The debriefing requirements of 10 U.S.C. § 2305(b)(5)(A) only apply when the debriefing is on a contract awarded on the basis of "competitive proposals" and an unsuccessful "offeror" exists relative to such a

"competitive proposal.

ORGANIZATION OF PROPOSALS

The information in each Volume should be specific and complete. Legibility, clarity, and coherence are very important. The Offeror’s responses will be evaluated against the factors defined in FAR 52.212-2 and FAR 212-2

Addendum. Using the instructions below, provide as specifically as possible the actual methodology used for accomplishing/satisfying these factors. All the requirements specified in this solicitation are mandatory. By proposal submission, each Offeror is representing that their firm will be responsible for meeting the requirements specified in this solicitation. Do not merely reiterate the objectives or reformulate the requirements specified in this solicitation.

Electronic Submission – Volumes shall be submitted in separate attachments in PDF format except for the Price

Volume, which shall be submitted as a “Read Only” Microsoft Excel file, showing all formulas and links. The electronic submission shall be compatible with Microsoft Word or Microsoft Excel 2000 or higher, but not greater than Microsoft Word or Microsoft Excel 2007 format. A searchable PDF is also acceptable. The files shall be virus and malware free. All passwords shall be removed.

Page Limitations - Page limitations shall be treated as maximums. If exceeded, the excess pages will not be read nor considered in the evaluation of the proposal and will be removed prior to evaluation. Documents referenced in the proposal but not included in the proposal will not be reviewed or considered. Exceptions to the page limitations are, if required: title pages, table of contents, and divider pages.

Page Size and Format - A page is defined as each face of a sheet of paper containing information. When both sides of a sheet display printed material, it shall be counted as two pages. Page size shall be 8.5 by 11 inches. Pages shall be single-spaced. Except for the reproduced sections of the solicitation document, the text size shall be no less than

12 point. Use at least 1 inch margins on the top and bottom and ¾ -inch side margins. Pages shall be numbered sequentially by volume.

Tables, Charts, Graphs and Figures - Legible tables, charts, graphs and figures shall be used wherever practical to depict organizations, layouts, implementation schedules, plans, technical data, etc. These displays shall be uncomplicated and legible. For tables, charts, graphs and figures, the text shall be no smaller than 10 point.

Cross-Referencing- To the greatest extent possible, each Volume shall be written on a stand-alone basis so that its contents may be evaluated with minimum cross referencing to other Volumes of the proposal. Information required for proposal evaluation which is not found in its designated Volume will be assumed to have been omitted from the proposal.

Indexing - Each volume shall contain a more detailed table of contents to delineate the subparagraphs within that volume. Tab indexing shall be used to identify sections. Indices do not count against the page limitations for their respective volumes.

Glossary of Abbreviations or Acronyms- Each volume shall contain a glossary of all abbreviations and acronyms used. Glossaries do not count against the page limitations for their respective volumes.

Pricing Information – All pricing information shall be addressed ONLY in the Price Volume IV.

PROPOSAL VOLUMES

The Offeror shall prepare the proposal volumes as shown in the table below. Each volume shall be clearly labeled.

VOLUME VOLUME TITLE PAGE LIMIT

I Administrative Instructions

Section 1: Title Page

Section 2: Table of Contents

Section 3: Executive Narrative

Section 4: Solicitation Documents and SF 33 Provisions

Section 5: Online Representations and Certifications

Section 6: Organizational Conflict of Interest (OCI) Certification (RFP Attachment 1)

No limit

II Technical Instructions

Section 1: Technical Approach

Section 2: Quality Control Approach

Section 3: Sample Task Order (RFP Attachment 2)

Section 4: Subcontracting Plan

Section 5: Small Business Participation Plan

30 pages

III Past Performance Instructions

Section 1 – Relevant Past Performance Information

Section 2 – Past Performance Questionnaire

Section 3 – Subcontractor Consent

Section 4 – Termination for Default Information

20 pages

IV Price Proposal

Proposed Pricing, Pricing Sheet, Supplemental Pricing Worksheet

No limit

A. VOLUME I: ADMINISTRATIVE INSTRUCTIONS

The following Sections are required submittals to be considered for award. Failure to submit any of the following documents shall deem the proposal ineligible for award. Volume I shall not include any pricing information.

Section 1: Title Page: Provide the name, title, and telephone number of the company/division point of contact regarding decisions made with respect to the Offeror’s proposal and who can obligate the Offeror contractually.

Also, identify those individuals authorized to negotiate with the Government.

Section 2: Table of Contents: The Offeror shall provide a master table of contents of the entire proposal that identifies the location of all major topics provided in each volume.

Section 3: Executive Narrative: A letter formally transmitting the proposal shall include:

a. Statement of Compliance. Each Offeror shall include a statement indicating complete compliance with the solicitation in the Administrative Volume, or detailed analysis of any objections, exceptions, contingencies, or additions. Any objection, exception, contingency, or addition shall be cross-referenced to the applicable solicitation paragraph(s).

b. Format and Content. Each Offeror shall describe any deviations from the specified proposal format and content. If the Offeror’s proposal differs from these guidelines, state the differences, and explain the reason.

Section 4: Solicitation Documents and SF 33 Provisions: Each Offeror shall complete blank lines and provide signatures for the provisions and contract sections indicated in this solicitation without modification to the files. An authorized official of the Offeror shall sign the proposal and complete/sign all provisions and certifications requiring original signature. A .pdf file shall be created to capture the signatures for submission in the Administrative Volume.

The Offeror shall acknowledge any amendments to this solicitation. Amendments must be acknowledged by signature of an official having the authority to bind the Offeror’s firm contractually by the completion of the SF30 or appropriate annotation on the SF33.

Section 5: Online Representations and Certifications: Offeror shall have assigned in Online Representations and

Certifications for the NAICS code designated for this effort (541519), and submit a copy of their Representations and Certifications. The Offeror must be registered in System for Award Management (SAM) in accordance with

FAR 52.204-7 and FAR 52.204-13. The Offeror shall verify its SAM record is current, accurate, complete and applicable to this contract as of the date of this offer.

Section 6: OCI Certification: The Offeror shall complete the attached OCI Certification (RFP Attachment 1) and provide, if necessary, an OCI avoidance or mitigation plan.

B. VOLUME II: TECHNICAL INSTRUCTIONS:

The Offeror’s Technical Proposal shall clearly reflect the Offeror’s approach to execute and comply with the performance requirements and associated tasks identified in the PWS. The Technical Proposal, including any supporting documentation must be clear and concise. An incomplete Technical Proposal cannot be fully and properly reviewed. All items should be addressed in the evaluation criteria. Volume II (inclusive of the Technical

Approach, Quality Control Approach and Sample Task Order) shall not include any pricing information. Volume II

(Subcontracting Plan and Small Business Participation Plan) shall be submitted as separate attachments as part of the Offeror’s Volume II Proposal and will be counted against the page limits identified above. In accordance with file submission requirements given in this section, the Offeror’s Technical Proposal shall contain the following:

Section 1: Technical Approach: The Offeror shall submit a written technical approach which effectively demonstrates the Offeror’s ability to perform the PWS tasks. This section should, at a minimum, specifically address the Offeror’s approach and ability to:

Perform all tasks in support of the Mobile Health Care Environment: Commercial Off-the-Shelf Software

(COTS) Components and Related Support Services for a Bi-Directional, Secure Mobile Health

Communication System and demonstrate how the Offeror’s technical approach is likely to yield the required results within the required timeframe.

Provide a methodology and flexibility that will be used in accomplishing any resultant award.

Demonstrate an overall ability to provide COTS Software components, technical support services, application programming interface (API) development support services, training support services and other direct costs (ODCs) as specified in the PWS.

Demonstrate the Offeror’s approach to provide software components and support services.

Demonstrate a technical approach which is creative and reduces cost, technical, or schedule risk to the

Government.

Provide a Transition-In Plan for thirty (30) days of incoming transition from contract to contract. This plan shall document how the Offeror will meet and comply with the specific requirements established in Section

2.3.9 of the PWS and include a schedule of events for the plan period. The Transition-In Plan shall not exceed four (4) pages.

Section 2: Quality Control Approach: The Offeror shall submit a written Quality Control Plan that effectively demonstrates:

How each task will be evaluated for full performance and acceptability of work from the Offeror’s viewpoint; the QCP shall not to exceed ten (10) pages. The QCP shall document how the Offeror will meet and comply with the quality standards established in Section 2.2. of the PWS. At a minimum, the QCP shall include a self-inspection plan and an outline of the procedures that the contractor will use to maintain quality, timeliness, responsiveness, and customer satisfaction.

Section 3: Sample Task Order (RFP Attachment 2): The Offeror shall submit a written technical approach of the sample task order which effectively demonstrates their ability to perform the sample task order tasks. This section should, at a minimum, specifically address the Offeror’s approach and ability to:

Perform all tasks in support of the Mobile Health Care Environment: Commercial Off-the-Shelf Software

(COTS) Components and Related Support Services for a Bi-Directional, Secure Mobile Health

Communication System and demonstrate how the Offeror’s technical approach is likely to yield the required results within the required timeframe.

Provide a methodology and flexibility that will be used in accomplishing any resultant award.

Demonstrate an overall ability to provide COTS Software components, technical support services, application programming interface (API) development support services, training support services and other direct costs (ODCs) as specified in the PWS.

Demonstrate the Offeror’s approach to provide software components and support services.

Demonstrate a technical approach which is creative and reduces cost, technical, or schedule risk to the

Section 4: Subcontracting Plan: Separate from the Small Business Participation Plan, other than U.S. Small Business

Offerors must also submit a Subcontracting Plan meeting the requirements of FAR 52.219-9 and DFARS 252.219-

7003 (or DFARS 252.219-7004 if the offeror has a comprehensive subcontracting plan). Other than U.S. Small

Businesses must submit acceptable subcontracting plans to be eligible for award. IAW FAR 19.705-4, the acceptability of the Subcontracting Plan will be determined prior to award based on the negotiation of the 15 elements of the plan. Negotiations surrounding the elements of the Subcontracting Plan are not considered

“discussions” pursuant to FAR Part 15. As stated in FAR 19.702(a)(1), failure of the apparently successful offeror to negotiate a Subcontracting Plan acceptable to the Contracting Officer by time of award, will result in the Offeror being ineligible for award. Based on information received during negotiation of the Subcontracting Plan, the

Contracting Officer reserves the possibility of making a determination pursuant to FAR 19.705-2(c) that there are no subcontracting possibilities for this contracting action. Subcontracting Plans shall reflect and be consistent with the commitments offered in the Small Business Participation Plan.

Section 5: Small Business Participation Plan: All Offeror’s (both Large and Small) shall submit a Small Business

Participation Plan, addressing the Offeror’s extent, and nature of participation by Small Business concerns, to include participation as a small business prime. A sample template Small Business Participation Plan is provided as

RFP Attachment 3. The Small Business Participation Plan shall include large business primes participation goals through subcontracting with small businesses, and small business primes plan to achieve stated goals to include their own participation as a prime, and subcontracting to other small businesses. The goals for this solicitation are: Small

Business – 15%, Women-Owned Small Business – 1%.

C. VOLUME III: PAST PERFORMANCE INSTRUCTIONS: Volume III shall not include any pricing information. The Offeror shall prepare and submit a Past Performance Volume.

Section 1: Relevant Past Performance Information: The Offeror shall complete RFP Attachment 4 Past Performance

Information in accordance with the instructions provided within this attachment. Relevant efforts are defined as those serving as a prime contractor or major subcontractor completing tasks or performing services that are the same or similar to the tasks described in this PWS. If applicable to the Offeror, submission of past performance information at the delivery order level will count as separate submissions (i.e., Citation of multiple orders under a single IDIQ type contract does not constitute a single submission). By submission of past performance data, the

Offeror: 1) authorizes the Government to seek and use information from commercial sources to verify performance on past commercial contracts, if applicable; and 2) constitutes consent from subcontractors/consultants, teaming partners, and/or joint venture partners to release past performance information to the Offeror in order for the Offeror to respond to such information, if required by the Government. The Offeror shall describe relevant on-going and previous (preceding three years only) Government contracts. This shall include a detailed discussion of relevant corporate experience.

If the Offeror, or any of its proposed Major Subcontractors, have limited Government contracting experience, a description of similar contracts with commercial entities, local and/or state governments should be included, if relevant. Information furnished concerning these efforts shall be similar to that requested of Government contracts.

The Government may choose to investigate contracts prior to the past three (3) years for the purpose of the evaluation. In addition, any and all contracts terminated for cause in whole or in part during the past five (5) years, to include those currently in the process of such termination are considered relevant and the Offeror shall provide past performance information for those contracts.

In addition, the Government reserves the right to consider alternative resources to gather past performance information to include, but not limited to information provided by the Offeror, submission of Past Performance

Questionnaires, Past Performance Information Retrieval System (PPIRS), Federal Awardee Performance and

Integrity Information System (FAPIIS), Electronic Subcontract Reporting System, (eSRS), Contractor Performance

Assessment Report System (CPARS), commercial contracts, point of contact references and other sources. The

Government is likely to randomly select references provided for contact and does not commit to contact every reference. Offerors should ensure that contact information for designated references is accurate and up-to-date.

For each of the contracts described above, the Offeror shall describe the objectives achieved detailing how the effort is similar to the requirements of this solicitation. For any contracts which did not/do not meet the original requirements with regard to original cost, schedule, or technical performance, the Offeror shall provide a brief explanation of the reason(s) for such shortcomings and any demonstrated corrective actions taken to avoid recurrence. The Offeror shall list each time the delivery schedule was revised, and provide an explanation of why the revision was necessary. The Offeror shall also provide a copy of any cure notices or show-cause letters received on each contract listed and description of any corrective action taken. For any terminated contracts, the Offeror shall indicate the type and reasons for the termination.

Section 2: Past Performance Questionnaire: The Offeror shall provide Past Performance Questionnaire(s) (RFP

Attachment 5) to their point of contact (POC) reference for each contract that will be evaluated under Past

Performance. The contract POC will then complete and independently submit the completed Past Performance

Questionnaire back to the Government POC, Ronnie Sanford, via e-mail at Ronald.s.sanford2.civ@mail.mil. The

Past Performance Questionnaire is to be completed by Offeror’s contract POC reference, not the Offeror. Offerors shall ensure that completed questionnaires are submitted to the Government no later than the closing date/time as specified in the Past Performance Questionnaire instructions. The Offeror shall advise the responding contract POC reference of the applicable closing date/time. Completed Past Performance Questionnaires will not count towards the page limit for Volume III. The Offeror is responsible for ensuring Reference(s) Questionnaire submission(s) are received within the stated timeline. Failure to receive this data from contract POC references may negatively impact past performance rating.

A maximum of three (3) Past Performance Questionnaires for the Prime Contractor and a maximum of one (1) Past

Performance Questionnaire for each Subcontractor shall be submitted. Each of the Past Performance Questionnaires shall be completed in its entirety, and when completed, shall not exceed two pages. Completed Past Performance

Questionnaires shall be completed and submitted in accordance with the RFP Attachment 5 instructions. The Past

Performance information listed on each questionnaire shall be relevant to the RFP PWS. If more than three Past

Performance Questionnaires are submitted, only the first three Past Performance Information Sheets received will be considered. The Government reserves the right to contact the customer POCs for verification or additional information. Each Past Performance Questionnaire shall identify no more than one customer POC. Each Past

Performance Questionnaire may include multiple contracts or one or more delivery/task orders under indefinite delivery indefinite quantity (IDIQ) contracts. The same contract may appear on more than one Past Performance

Questionnaire if more than one customer POC exists. If more than one customer POC is provided for any Past

Performance Questionnaire, only the first customer POC will be considered. Contracts cited must be current, or have mailto:Ronald.s.sanford2.civ@mail.mil ended not more than three years prior to the closing date of the solicitation. If the contract performance ended more than three years prior to the closing date of the solicitation it will be determined not relevant.

Section 3: Subcontractor Consent. If a subcontracting relationship is proposed, the Offeror shall submit the consent of its proposed principal subcontractor(s) to disclose their past performance information to the prime contractor

(Offeror) along with the Offeror’s Past Performance Volume submission. If the proposed principal subcontractor(s) consent is not provided at the time of the Offeror’s Past Performance Volume submission, the past performance information for the principal subcontractor(s) may not be considered by the Government in assessing the Offeror’s past performance.

Section 4: Termination for Default Information: Offerors shall provide notification to the Government pertaining to all contracts the Government has terminated for default in whole or in part, for any reason, during the past three (3) years. This shall include those contracts currently in the process of termination. The Offeror shall provide the contract number, program name, type of contract, contract value, Point of Contact (POC) information of the

Government Project Director and PCO, brief description of the effort, and the cause(s) for termination.

D. VOLUME IV: PRICE PROPOSAL CONTENT INSTRUCTIONS. Offeror’s Price Proposal shall include a

Proposal price, a narrative justifying the proposed prices and cost, assumptions and include required information, i.e.

a price breakdown by labor categories, labor hours, fully burdened labor rates, and other direct costs. Offeror’s shall submit their total proposed price as FFP.

General Information

Certified cost or pricing data are not required as a result of this solicitation. (“Cost or pricing data” are data requiring certification IAW 15.406-2. “Cost or pricing data” are factual, not judgmental, and are verifiable). These instructions are to assist you in submitting information other than cost or pricing data that is required to evaluate the reasonableness of your proposed cost/price. Compliance with these instructions is mandatory and failure to comply may result in rejection of your proposal. Offers should be sufficiently detailed to demonstrate their reasonableness.

The burden of proof for credibility of proposed costs/prices rests with the Offeror.

IAW FAR 15.403-1(b) and 15.403-3(a), information other than cost or pricing data may be required to support price reasonableness. Information shall be provided IAW FAR 15.403-5. If, after receipt of proposals, the Contracting

Officer determines that there is insufficient information available to determine price reasonableness and none of the exceptions in FAR 15.403-1 apply, the Offeror shall be required to submit cost or pricing data.

The Level Of Effort (LOE) proposed must be consistent with the proposed approach outlined in the Technical

Proposal. The Proposal must fully document your non-price approach as it equates to the LOE proposed with a staffing matrix, cross-mapping PWS tasks, the Offeror’s proposed approach (es), and proposed LOE. The Offeror shall use a Staffing Matrix similar to the following:

Proposed LOE: The Offeror shall submit a proposed LOE using a Staffing Matrix similar to the following:

PWS Task Paragraph #

Offeror’s Proposed

Approach(es) Proposal

Page & Paragraph #’s

Offeror’s Proposed Labor

Category(ies)

Proposed LOE in Hours

The Government estimates that this contract will require an approximate LOE to accomplish the tasks identified in the PWS for the task orders issued. Please note that the Government estimate is given as a reference to allow

Offeror’s to better understand the general scope of this effort from the Government’s perspective. This estimate is not to be construed as either mandatory or necessarily the best LOE. The Government is seeking the best LOE and labor mix the Offeror has determined is right to accomplish the mission contained in the PWS. The Offeror is not bound to propose these quantities, rather the Offeror is expected to provide their best solution citing the labor mix and quantity required to accomplish the tasks. If the Offeror has determined either the overall LOE provided in the

Government estimate is not the best LOE, the Offeror is strongly encouraged and expected to submit a solution reflecting a better approach.

Any use of Labor Categories other than suggested below, shall be explained in full, as to why they are in the best interest of the Government for work to be completed in the PWS.

Proposed LOE – The Government estimated LOE is provided below. The Offeror shall propose a LOE that reflects the best LOE and labor mix to accomplish the mission in the PWS.

Labor Category Assumption:

Technical Support Technician: Provides email and phone support to tier two resources by assisting with the diagnosis and resolution of application and system issues reported by end users. Maintains a trouble ticket and knowledge base repository with reported issues and steps to resolve. Assists in developing frequently asked questions, user guides, troubleshooting guides and standard operating procedures.

Technical Support Project Manager: Manages activities for reported technical issues, including acting as a liason between the contractor and the client. Develops and implements troubleshooting and escalation guidance for junior contractors. Works with government leaders to develop program objectives and provide detailed briefings to the client on an ongoing basis. This may include Work Breakdown Structures, information papers, progress reports and quad charts. Coordinate, facilitate, schedule and prepare meeting agendas, minutes, reports for project planning, project initiation, status reviews and after-action meetings.

Developer: Plans, designs, develops and documents applications for cellular end user devices, from concept through deployment. Integrates medical devices and peripherals with mobile device operating systems and networks.

Transforms client requirements into use cases, deployable code, and test plans. Conducts pre-deployment testing and quality assurance to address software flaws. Test new system software and code changes, and validate software performance to established standards.

Project Manager: Provides management support to government Contracting Officer Representative (COR), and other designated points of contract. Maintains documentation for projects as assigned. This may include Work

Breakdown Structures, information papers, progress reports and quad charts. Develops briefings and reports relative to assigned projects, and conduct briefings as requested. Coordinates, facilitates, schedules and prepares meeting agendas, minutes, reports for project planning, project initiation, status reviews and after-action meetings.

Trainer: Develops and delivers audiovisual work products that educate software support teams and end users on features, functions and workflow of provided product. Evaluates needs and current practices and deliver training development plans with materials, tutorials, instructions, and learning resources such as online modules and guides.

Training Project Manager: Leads junior trainers by developing, facilitating and supervision training programs.

Assesses client and end user needs to provide continual enhancements and learning opportunities. Ensures that developed training meets intended objectives and goals of the client.

CLIN 0007

Technical Support Services- PWS Sections 2.3.3, 2.4.1.3, 2.4.2.3, 2.4.3.3, 2.4.4.3 and 2.4.5.3

Labor Category Year 01 Year 02 Year 03 Year 04 Year 05

Technical Support

Technician

320 320 320 320

Technical Support Project

Manager

80 80 80 80 80

TOTAL 400 400 400 400 400

CLIN 0008

Custom COTS System Functionality and/or Application Programming Interface (API) Development Support Services and

Custom COTS System Functionality and/or API Development Support Services Maintenance and Upgrades- PWS Sections

2.3.4, 2.4.1.4, 2.4.2.4, 2.4.3.4, 2.4.4.4 and 2.4.5.4

Developer 320 280 280 280 280

Project Manager 80 80 80 80 80

TOTAL 400 360 360 360 360

CLIN 0010 Training Support Services- PWS Sections 2.3.5, 2.4.1.5, 2.4.2.5, 2.4.3.5, 2.4.4.5 and 2.4.5.5

Trainer 80 80 80 80 80

Training Project Manager 24 24 24 24 24

TOTAL 104 104 104 104 104

FAR 52.217-8 – Option to Extend Services: The Government will evaluate offers by establishing a Total Evaluated

Price which will consist of the total price proposed for all base contract line items, option contract line items, and the amount associated with FAR 52.217-8. The amount evaluated under FAR 52.217-8 will be calculated using the rates proposed for the last Option Period, prorated six (6) months.

1. OTHER DIRECT COSTS (ODCs):

A. Travel: The Government is providing pre-determined Note to Exceed (NTE) Amounts for Travel and ODCs as shown below:

Travel: Offerors shall propose travel costs as outlined in PWS Sections 2.3.6.1, 2.4.1.6, 2.4.2.6, 2.4.3.6, 2.4.4.6 and

2.4.5.6 and shall not exceed the amounts listed in the chart below:

Description Year 01 Year 02 Year 03 Year 04 Year 05 TOTAL

Travel Under CLIN 0012

NTE

$12,000.00

NTE

$12,360.00

NTE

$12,859.34

NTE

$13,245.12

NTE

$13,642.50

NTE

$64,106.96

B. Equipment ODCs: Offerors shall propose Equipment ODCs as outlined in PWS Sections 2.3.6.2.1, 2.4.1.6, 2.4.2.6, 2.4.3.6, 2.4.4.6 and 2.4.5.6 and shall not exceed amounts listed in chart below:

Description Year 01 Year 02 Year 03 Year 04 Year 05 TOTAL

Equipment ODCs under CLIN 0013

$4,500.00

NTE

$4,590.00

NTE

$4,725.00

NTE

$4,866.75

NTE

$5,013.00

$23,694.75

C. Adjunct Service ODCs: Offerors shall propose Adjunct Service ODCs as outlined in PWS Sections 2.3.6.2.2, 2.4.1.6, 2.4.2.6, 2.4.3.6, 2.4.4.6 and 2.4.5.6 and shall not exceed amounts listed in chart below:

Year 01

(2,000 mobile users)

Year 02

(15,000 mobile users)

Year 03

(35,000 mobile users)

Year 04

(50,000 mobile users)

Year 05

(100,000 mobile users)

TOTAL

CLIN 0014:

Adjunct Service

ODCs: Validic 1

NTE

$18,815.00

NTE

$35,000.00

NTE

$40,000.00

NTE

$45,000.00

NTE

$50,000.00

$188,815.00

Year Subscription for Data

Normalization

Year 01 Year 02 Year 03 Year 04 Year 05 TOTAL

CLIN 0015: Adjunct Service ODCs:

Extended Validic Subscription

Services for Apple Health Kit and

Apple Watches

NTE

$30,000.00

NTE

$30,600.00

NTE

$31,518.00

NTE

$32,463.53

NTE

$33,437.45

$158,018.99

2. CLIN 0003

COTS Mobile Software Licenses and COTS Mobile Software Licenses Software Maintenance and Upgrades: Please see the below Government’s Estimated Number of Mobile Users as outlined in PWS Sections 2.3.2.1, 2.4.1.2.1, 2.4.2.2.1, 2.4.3.2.1, 2.4.4.2.1, and 2.4.5.2.1)

Description Year 01 Year 02 Year 03 Year 04 Year 05

CLIN 0003: COTS

Mobile Software

Licenses and

COTS Mobile

Software Licenses

Software

Maintenance and

Upgrades

Up to 49,999 mobile users

Up to 99,999 mobile users

Up to 199,999 mobile users

Up to 199,999 mobile users

Up to 399,999 mobile users

3. PRICING SHEET: The Price Proposal shall be prepared using the Excel workbooks provided in RFP Attachment

6. Failure to use the provided workbooks may result in rejection of the Offeror’s proposal. The Price Proposal shall be submitted as a “Read Only” Microsoft Excel file, showing all formulas and links. The Offeror shall ensure mathematical computations are correct. Errors in mathematical computations that cannot be clarified, will render the

Offeror not fully reviewable and incapable of being determined fair and reasonable.

(a) Offeror’s shall propose on all contract line items, either by price or “NSP” (Not Separately Priced). A zero dollar figure in a proposal means that the line item shall be provided at no charge to the Government. A line item price left blank may be considered incomplete and may not be considered for award.

(b) Offeror’s Proposals shall remain valid for a minimum of 180 days from the date of submission.

(c) Funds are not presently available for this acquisition. A task order will be issued at the time of award of the

IDIQ contract. The initial task order is anticipated to be awarded based on the Sample Task Order provided within the RFP. In addition, future task orders will also be issued off of the base IDIQ contract. No task order will be made until appropriated funds are made available.

4. SUPPLEMENTAL PRICING WORKSHEET: The Offeror’s Proposal shall include a Supplemental Pricing

Sheet that provides a detailed breakdown of their proposed pricing (labor categories, labor rates, labor hours and assumptions). The Supplemental Pricing Worksheet shall include all Other Direct Costs including materials, equipment, travel, shipping, and any other costs associated with the performance of the resulting contract. The

Offeror shall ensure mathematical computations are correct. Errors in mathematical computations that cannot be clarified, will render the quote not fully reviewable and incapable of being determined fair and reasonable.

5. ENTERPRISE CONTRACTOR MANPOWER REPORTING APPLICATION (ECMRA): ECMRA is a requirement of Department of Defense (DOD) contracts. Offeror’s may include a nominal fee in their price Proposal for providing this data. A “nominal fee” is defined as a computation of an administrative assistant equivalent labor category providing approximately 6-8 hours to complete data input. Offerors may opt to not separately price this required annual data input. CMR price will be evaluated as part of the total evaluated Quote price. Please note that the upcoming changes to the eCMR requirement for DoD are eminent and this requirement will be adjusted during the life of the contract.

6. ADDITIONAL INFORMATION

a. ALTERNATE Proposals: Only one Proposal from each Offeror will be accepted/evaluated by the

b. INCUMBENT: This is an existing requirement. The incumbent is IQVIA Government Solutions, Inc.

The contract number is W81XWH-15-D-0053.

c. PROVISIONS AND CLAUSES: See RFP for the list of applicable provisions and clauses that will be included (the clauses will be included in the contract award). By submission of a proposal, the Offeror agrees to the inclusion of these provisions and clauses.

RFP ATTACHMENTS:

RFP Attachment 1 Organizational Conflict of Interest (OCI) Certification

RFP Attachment 2 Sample Task Order

RFP Attachment 3 Small Business Participation Plan

RFP Attachment 4 Past Performance Information

RFP Attachment 5 Past Performance Questionnaire

RFP Attachment 6 Pricing Sheet

(End of provision)

(End of Summary of Changes)