FINAL ARSS PWS 15 JUL 2026.pdf

Performance Work Statement

(Includes associated Performance Requirements Summary (PRS))

1.General: This is a non-personal service(s) contract under which the personnel rendering the service(s) are not subject, either by the contract’s terms or by the manner of its administration, to the supervision and control usually prevailing in relationships between the Government and its employees.

1.1 Description of Services/Introduction: This is a non-personal service(s) contract to provide the provide Lead Coordinator, Supervisory Program Coordinator, Program Coordinators, Operations Specialist, instructors, mechanics, support staff and coaches as defined in this PWS, and coordinate for all required personnel, equipment, supplies, facilities, tools, materials, supervision, and other items and non-personal services necessary to perform tasks as defined in this Performance Work Statement (except for those items specified as government furnished property and services in Part 3). The contractor shall perform to the standards in this contract.

1.2 Background: In accordance with Army Senior Leadership, Warrior Care and Transition (WCT) conducted a holistic analysis and went through a Restructuring process to become the Army Recovery Care Program (ARCP) as of 16 December 2019.

The Restructure reflects a return to focus on complex care management and increased efficiency. Soldier Recovery Units (SRUs) execute the ARCP mission. The SRUs will reduce from 14 to 5 SRUs and 5 Definitive Care Units (DCUs) in 2026. These units provide critical support to wounded, ill, or injured Soldiers. They provide mission command, as well as primary care and medical management for Soldiers; establish enabling conditions for their healing; and promote timely return to the force and/or transition to Veteran status. SRUs resemble “line” Army units, with a professional cadre and integrated Army processes that build on the Army’s strength of unit cohesion and teamwork so that wounded, ill, and injured Soldiers can focus on healing to transition back to the force and/or Veteran status.

The Adaptive Reconditioning Program is offered at the SRUs and consists of various moderate intensity activities, therapeutic activities, and adaptive sports to increase the mental, emotional, and physical well-being of Soldiers and to build resiliency and achieve individual goals. Adaptive Reconditioning is designed to incorporate activities which support Soldiers’ recovery and improvements within one or more of six domains (physical, emotional, spiritual, social, family and career) based on specified diagnoses and identified goals in the Soldier’s Adaptive Reconditioning Plan. SRU Adaptive Reconditioning typically consists of a variety of adaptive sports and physical conditioning activities, as well as therapeutic activities including, but not limited to, visual and performing arts, music performance and composition, writing, ministry, and gardening.

Personnel providing Adaptive Reconditioning support shall work with nurse case managers, physical and occupational therapists, military cadre and Department of

Defense agencies involved with the Soldier for the development and execution of Adaptive Reconditioning to support the Soldier’s recovery plan. Adaptive Reconditioning utilizes therapeutic recreation programs and adaptive sports to enhance Soldier recovery in all domains.

1.3 Scope: The contractor shall provide non-personal services. ARCP is seeking a contractor to provide services to support the SRUs and ARCP in the execution of the Adaptive Reconditioning program, which is a key component of ARCP. The contractor will provide the following: Certified Therapeutic Recreation Specialists as Recreational Therapists (RT) to support the SRUs; a Project Manager (PM)/Sports Director, Supervisory RT, and an Operations Specialist to assist, ARCP and the enterprise in the execution of the Adaptive Reconditioning program. The contractor will also provide experienced coaches, mechanics, support staff and instructors for various Adaptive Reconditioning training and Adaptive Sporting events. The RT shall support the Adaptive Reconditioning Leads at the SRUs and ARCP in the implementation of unit-level adaptive reconditioning programs for Soldiers for the purposes of optimizing well-being, returning to an active, productive lifestyle, and achieving short-term and long-term goals. The Adaptive Reconditioning Team Lead at each SRU will create an adaptive exercise and activity plan, which will be enacted by the members of the team.

ARCP is responsible for developing the policy on adaptive reconditioning that guides the SRUs in the execution of their adaptive reconditioning programs. In addition to unit-level adaptive reconditioning, ARCP and the SRUs work together to provide Soldiers opportunities to participate in local, regional, national and international adaptive sports competitions, to include Army Trials, Warrior Games, Invictus Games and other training opportunities.

1.4 Objectives: The objective of this contract is to provide full-time Recreational Therapists to support the Adaptive Reconditioning program as needed at the SRUs (locations specified in 1.6.5). Contract will provide one full-time Project Manager (PM)/Sports Director, one full-time Supervisory Recreation Therapist, and one full-time Operations Specialist with duty at ARCP headquarters. The Project Manager (PM)/Sports Director will oversee the contract and oversee all coaching requirements and Adaptive Reconditioning events. The Supervisory Recreation Therapist will supervise the Recreation Therapists at the SRUs, coordinate instructors, equipment maintenance and contract/administrative support at the SRUs and provide support at special adaptive reconditioning events. The Operations Specialist will provide contracted administrative and operational assistance with the planning and execution of all Adaptive Reconditioning events. The contract will provide the following as needed for events: coaches, mechanics, instructors, and support staff for Adaptive Reconditioning programs and events. All contracted personnel shall be able to read, write, speak and understand English to effectively communicate with all Soldiers and ARCP/Soldier Recovery Unit staff and leadership.

1.5 General Information:

1.5.1 Quality Control Plan (QCP): The Contractor shall develop and maintain a QCP to ensure services are performed in accordance with (IAW) this PWS. The Contractor shall develop and implement procedures to identify, prevent, and ensure non-recurrence of defective services. The Contractor's QCP is the means by which it assures that the work provided complies with the requirements of the contract.

The Contractor’s Proposed QCP shall be submitted to the Contracting Officer (KO) through the Contracting Officer’s Representative (COR) for review within 10 days after date of contract award.

The Government will review and either notify the Contractor in writing of acceptance of the plan or return their comments to the Contractor within 10 days. If the Government has provided comments, the Contractor shall then have 10 days to submit a Final QCP.

After receipt of the Final QCP, the Contractor may receive the Contracting Officer’s acceptance in writing. Any proposed changes to the accepted QCP are required to be resubmitted for acceptance by the Contracting Officer no later 10 days prior to the anticipated change and before implementation by the Contractor. The timeline noted above will apply for review and acceptance of proposed changes. At a minimum, the QCP must include and answer the following to be acceptable:

(a) A chart showing the organizational structure and lines of authority, the names, qualifications, duties, responsibilities, and classification of each member of the Contractor's Quality Control Team;

(b) How the Contractor will monitor work to ensure performance complies with all deliverables (etc. timelines, deadlines, and goals);

(c) How the Contractor will monitor work to ensure performance complies with all specifications and requirements of the contract, including the contract’s clauses;

(d) How the Contractor will monitor and ensure staff qualifications remain current and valid;

(e) How the Contractor will identify, investigate, and correct any non-conforming performance and prevent similar deficiencies in the future; and

(f) How the Contractor will file and save all Quality Control related documents for the life of the contract plus 5 years.

1.5.1.1 An Analysis of Quality Control and Timeliness of Submittals (i.e. deliverables) shall be provided to the COR within 30 days upon completion of each option period or Task Order.

1.5.1.2 The Contractor shall inform the COR of issues or potential issues that might affect the performance as quickly as possible upon identifying those issues. Verbal reports shall be followed up by written reports within 7 days.

1.5.2 Quality Assurance: The Government will evaluate the Contractor’s performance under this contract in accordance with the Quality Assurance Surveillance Plan (QASP).

This plan is primarily focused on what the Government must do to ensure that the Contractor has performed in accordance with the performance standards. It defines how the performance standards will be applied, the frequency of surveillance, and the acceptable quality levels (performance thresholds).

1.5.3 Recognized Holidays: The following provides information on recognized holidays for the purpose of the PWS. If submittal of any documentation (e.g. deliverables, submittals, etc.) deadlines fall on a holiday, the closest workday prior to the holiday will apply as the deadline for submittal.

1.5.3.1 U.S. Holidays: Work shall not be performed on U.S. federally recognized holidays occurring during the normal workweek unless otherwise directed by the Contracting Officer. When a U.S. holiday occurs on a Saturday or a Sunday, the holiday is observed on the preceding Friday or following Monday, respectively.

Holiday Date New Year’s Day January 1st M.L. King Day 3rd Monday in January President’s Day 3rd Monday in February Memorial Day Last Monday in May Juneteenth June 19th Independence Day July 4th Labor Day 1st Monday in September Columbus Day 2nd Monday in October Veteran’s Day November 11th Thanksgiving Day 4th Thursday in November Christmas Day December 25th

1.5.4 Operating Hours: The Government facility office hours, facility operating hours, and the Contractor support hour requirements often coincide, however, they may differ.

Please refer to the following.

1.5.4.1 Government Facility Office Hours: The Government facility office hours are 0900 to 1500 Monday through Friday, except U.S. Holidays identified in paragraph

1.5.3.1 above or when the Government facility is closed due to local or national emergencies, administrative closings, or similar Government directed facility closings.

1.5.4.2 Government Facility Operating Hours: The Government facility operating hours occur between the hours of 0600-1800 Monday through Friday. The Government facility may close due to local or national emergencies, administrative closings, or similar Government directed facility closings and will be communicated by the

Contracting Officer to the Contractor.

1.5.4.3 Contractor Support Hours: The Adaptive Reconditioning Program Coordinators at each SRU as well as the full-time contract staff at ARCP (Lead Event Coordinator, Supervisory Adaptive Reconditioning Program Coordinator, and Operations Specialist) shall perform services eight (8) hours per day, Monday through Friday, except when the Government is closed for Federal holidays or when the Government facility is closed due to local or national emergencies, administrative closings, or similar Government directed facility closings. Eight working hours must include core hours of 0900-1500. Work schedule for SRU RTs shall be coordinated with and approved by local SRU Adaptive Reconditioning Lead to best support unit level needs and programming. Contractor shall inform SRU AR Lead/government designee of any non-emergent leave dates at least two weeks prior to initiation of leave, to allow for adequate coverage of programming. The contractor shall submit all weekly reported hours to the SRU Adaptive Reconditioning Lead; the Lead will determine hours outside of core hours to best meet the needs of local adaptive reconditioning program. Work schedule that includes reporting to work after 0900 or finishing prior to 1500 (not to include instances when contractor is on leave) to support local events, should be coordinated with and approved in writing by the SRU AR Team Lead, the COR and the Supervisory Recreation Therapist at ARCP. The Contractor shall always maintain an adequate workforce, for the uninterrupted performance of all tasks defined within this PWS when the Government facility is not closed for the above reasons. When hiring personnel, the Contractor shall keep in mind that the stability and continuity of the workforce is essential

The Contractor must always maintain an adequate workforce for the uninterrupted performance of all tasks defined within this PWS when the Government facility is not closed for the above reasons. For absences greater than 4 weeks the contractor must backfill and/or provide substitutes.

When hiring personnel, the Contractor shall keep in mind that the stability and continuity of the workforce are essential. In addition, Contractor personnel may be required to adjust their work schedules to accommodate work requirements. Adjustments to Contractor work schedules will not be considered overtime. Overtime requests, including performing work on a federal holiday, shall be in written format; submitted to the Government Functional Representative for assessment; and to the KO for possible contract modification and approval.

1.5.5 Training Holidays: Training holidays may affect access to military operated facilities. If scheduled work or access to facilities is required, coordination with Soldier Recovery Unit staff will be necessary or the work in the facilities affected shall be rescheduled after the training holiday. However, announced training holidays or exodus of military personnel may provide the Contractor with an opportunity for unrestricted access to facilities and areas. The Contractor shall take full advantage of such opportunities by planning maintenance or actions that are better accomplished when such areas are vacant. Or, if applicable, the Contractor shall request telework request be submitted two weeks in advance of the planned training holiday.

1.5.6 Place of Performance: The primary place of performance for the Lead Event Coordinator, Supervisory Adaptive Reconditioning Program Coordinator, and Operations Specialist shall be at the Army Recovery Care Program Headquarters in Falls Church, VA. Other Government offices may be used as temporary facilities by Contractors as dictated by the Government or approved by the COR or Contracting Officer. Telework is also authorized if approved by the COR.

The primary place of duty for the Recreation Therapists will be at the SRUs or at the discretion of the COR, AR Lead, or by designated government official as needed by the AR Program. SRU Contractor personnel may perform duties via telework on an as-needed basis, if mission requirements can be met and telework is approved by both the SRU AR Team Lead and the Supervisory Adaptive Reconditioning Program Coordinator at ARCP. SRU contractors must live within the commuting area of the assigned SRU to complete deliverables.

Walter Reed National Military Medical Center SRU, Bethesda, MD Fort Bragg SRU, North Carolina Fort Hood SRU, Texas Joint Base San Antonio SRU, Texas Joint Base Lewis-McChord SRU, Washington ARCP Headquarters, Falls Church, VA (NCR)

Contractors must ensure telework follows all appropriate procedures regarding protection of Soldier personal information as well as security of government information.

If Contractor and Government (COR) approve contractor for telework, the contractor must provide the contractor with necessary equipment to conduct job duties remotely.

1.6 Security Requirements. All full-time staff working under this contract must be able to obtain and maintain a Public Trust (NACI) required for the life of the contract. The contract employee will sign a Nondisclosure, Conflicts of Interest, and Rules of Conduct Certificate (NDA) to be provided at time of award and at the beginning of every period of performance. The Contractor and local unit/work location shall be prepared for this process to take at least six (6) weeks, if not longer. However, the application must show OPEN in Defense Information Security System (DISS) within ninety (90) days of initiation by OPM. If the contract employee does not complete it within the required timeframe, the contracting company will reimburse the government the cost to reinitiate the application. Contractors will be required to have a CNACI check completed at the local unit and must maintain the level of security required for life of the contract.

1.6.1 Installation Access: Access to U.S. installations, buildings and controlled areas is limited to personnel who meet security criteria and are authorized. Failure to submit required information/data and obtain required documentation or clearances will be grounds for denying access to U.S. installations, buildings and controlled areas. The Contractor shall ensure that any subcontractors used in performance of this contract complies with these requirements and that all employees, of both the Contractor and any subcontractor utilized by the Contractor, are made aware of and comply with these requirements.

The Contractor shall be aware of and comply with the requirements associated with Installation Access Control. The Government is not liable for any costs associated with performance delays due solely to a firm’s failure to comply with Installation Access Control System (IACS) processing requirements.

1.6.2 Common Access Cards (CAC) and CAC Log. Within ten (10) calendar days after contract award, the Contractor shall provide the Contracting Officer's Representative (COR) with the necessary information to initiate CAC or installation access card processing for required personnel. This information includes: Full Name (Last, First, Middle), Date of Birth, primary email address, and a government-issued personal identifier (e.g., Social Security Number) as required for background vetting.

The Contractor shall strictly safeguard all Personally Identifiable Information (PII) in accordance with DoD and Army regulations.

The Contractor shall establish and maintain a CAC log. The initial log shall be submitted to the COR within ten (10) calendar days of contract award. Any changes to personnel or CAC status must be updated on the log and submitted to the COR within five (5) business days (unless circumstances require otherwise and as directed by the Contracting Officer). The COR will provide the required log format and content instructions during the post-award meeting. Note: CACs are U.S. Government property, must be strictly accounted for, and must be immediately returned to the Government upon contract completion or personnel departure.

1.6.3 Background Checks. Proof of employment and a favorable background check (or interim security clearance) are required prior to the issuance of a CAC authorizing access to the installation and Government network systems. CACs will not be issued unless the Contractor's data record is resident in the Defense Enrollment Eligibility Reporting System (DEERS). The Trusted Associate Sponsorship System (TASS) is utilized as the secure and authorized means of entering Contractor data into DEERS and automating the CAC application and approval process.

To utilize TASS, the Contractor's personnel data must first reside in an authoritative source database, currently the Defense Information Security System (DISS) or its designated successor system. The Contractor’s Facility Security Officer (FSO) must ensure employees have an established record in DISS prior to initiating a CAC request.

Personnel requiring a CAC who are not tracked in DISS (e.g., certain contractors, foreign nationals, and DoD affiliates) must undergo equivalent background vetting in accordance with Federal Information Processing Standards (FIPS) Publication 201 and local installation security policies.

1.6.4 Physical Security: The Contractor shall safeguard all Government equipment, information, and property provided for Contractor use. At the close of each work period, Government facilities, equipment, and materials shall be secured IAW the Army Physical Security Program (AR 190-13).

1.6.5 Operations Security (OPSEC) Requirements: Contractor personnel shall adhere to facility security policies and restrictions. The Contractor shall immediately report suspicious activities to security personnel.

1.6.6. Key Control: Keys will not be issued to contractor personnel for offices or doors located at the government office location.

1.7 Post Award Conference/Periodic Progress Meetings: The Contractor shall attend any post award conference convened by the contracting activity or contract administration office in accordance with FAR Subpart 42.5. The Contracting Officer, COR, and other Government personnel, as appropriate, may meet periodically with the Contractor to review the Contractor's performance. At these meetings the Contracting Officer will apprise the Contractor of how the Government views the Contractor's performance and the Contractor shall apprise the Government of problems, if any, being experienced. Appropriate action shall be taken to resolve outstanding issues. These meetings shall be at no additional cost to the Government.

1.7.1 The Contractor shall attend, participate in, and furnish input to scheduled and unscheduled meetings, conferences, and briefings that relate to the functions and services herein as required by the Government to provide effective communication and impart necessary information. The Contract Manager or designated representative shall attend meetings as requested by the Government. Meeting attendees shall at times include Contractor managerial, supervisory, and other personnel knowledgeable of the subject matter. Meetings may start or end outside of regular duty hours.

1.8 Contracting Officer’s Representative (COR): Refer to Part 2 of this PWS for the definition of a COR. As determined by the Contracting Officer, a COR will be appointed and identified by letter of designation, a copy of which will be provided to the Contractor by the Contracting Officer. The designation letter states the responsibilities and limitations of the COR, especially with regard to changes in cost or price, estimates, or changes in delivery dates. The COR is not authorized to change any of the terms and conditions of the resulting order. The COR monitors all technical aspects of the contract and assists in contract administration. The COR is not authorized to obligate the Government. If the work is not written in the contract, the COR is not authorized to request new work. The COR is authorized to perform the following functions: assure that the Contractor performs the technical requirements of the contract, perform inspections necessary in connection with contract performance, maintain written and oral communications with the Contractor concerning technical aspects of the contract, issue written interpretations of technical requirements, including Government drawings, designs, specifications, monitor Contractor's performance and notifies both the Contracting Officer and Contractor of any deficiencies, coordinate availability of Government property, and coordinate site entry of Contractor personnel.

1.9 Key Personnel: The following full-time Contract personnel are considered key personnel by the Government: The Lead Event Coordinator, Supervisory Adaptive Reconditioning Program Coordinator, Adaptive Reconditioning Program Coordinators at the five SRUs, and Operations Specialist. Contractor shall designate the Lead Event Coordinator be responsible for the performance of the work. The name of this person and an Alternate Program/Contract Manager, who shall act for the Contractor when the Program/Contract Manager is absent, along with a Curriculum Vitae (CV) for each of these individuals, shall be provided in writing to the Contracting Officer no later than 5 days after contract award. The Contract Manager and Alternate Contract Manager shall have full authority to act for the Contractor on all contract matters relating to daily operation of this contract. Qualifications for all key personnel are listed below:

1.10 Identification of Contractor Employees: All Contractor personnel attending meetings, answering Government telephones, and working in other situations where their Contractor status is not obvious to third parties must identify themselves, to include proper marking of signature blocks in correspondence, to avoid creating an impression in the minds of members of the public that they are Government officials. The Contractor shall ensure that all documents or reports, produced by Contractors are suitably marked as Contractor products or that Contractor participation is appropriately disclosed.

1.11 Contractor workspace (staging site, on-site office, desk or work area, etc.) shall contain a sign signifying the space is occupied by Contractor employee(s) to ensure that Government employees and the public know that they are not Government employees.

The proposed sign shall be submitted to the Contracting Officer via the COR for review and acceptance. Workspace sign location shall be coordinated with the COR.

Contractor employees shall identify themselves by name and company affiliation when answering the telephone, presenting briefings, conducting or attending meetings, and seminars. All Contractor correspondence (written, facsimile, and email display) shall include their company name. Requirements for Contractor vehicles is addressed under Part 4 paragraph 4.4.

1.13 Contractor Travel: Contractor may be required to travel to adaptive reconditioning and adaptive sporting events during the performance of this contract to attend meetings, conferences, and training. Travel may include, but is not limited to, the Invictus Games, the Warrior Games, Army Trials, Army Camps/Clinics, to SRUs, and to other events as required by the Government. The Contractor may be authorized travel expenses at rates no higher than the substantive provisions of the Joint Travel Regulation (JTR), IAW FAR Part 31.205-46, and the limitation of funds specified in this contract. All travel requires Government approval and authorization by the Adaptive Reconditioning government representative prior to scheduled travel.

1.14 Other Direct Costs: All ODCs shall be submitted to the KO and COR 30 days prior to expenditure. The Contractor shall ensure Contractor personnel are trained on allowable expenses and all methods are taken to minimize Contractor’s risk of invoice rejection due to non-allowable items. The Contractor shall maintain all costs within the not-to-exceed amount established in the corresponding CLINS. At such time as the not to exceed amount reaches 75% of total CLIN amount, the Contractor must provide written notification to KO and COR. The Contractor shall include all other ODCs associated with successful performance of the work requirements as part of the firm-fixed price. The Government shall allow a negotiated material handling fee to be applied to the ODCs (not including travel) based on contract award.

1.15 Data Rights: The Government has unlimited rights to all documents and materials produced under this contract. All documents and materials, to include the source codes of software, produced under this contract shall be Government owned and are the property of the Government with all rights and privileges of ownership and copyright belonging exclusively to the Government. These documents and materials may not be used or sold by the Contractor without written permission from the Contracting Officer.

All materials supplied to the Government shall be the sole property of the Government and may not be used for any other purpose. This right does not abrogate any other Government rights.

1.17 Protection of Government and Contract Information: Per Public Use Notice of Limitations stated by Defense imagery Management operations Center and contained at www.dimoc.mil/resources/limitations/ , the Contractor shall not cite any information (e.g., contract information, pictures, locations, etc.) obtained through this contract on any hard copy or digital marketing tools to include its company website.

1.18 Organizational Conflict of Interest (OCI): Contractor and subcontractor personnel performing work under this contract may receive, have access to or participate in the development of proprietary or source selection information (e.g., cost or pricing information, budget information or analyses, specifications or work statements, etc.) or perform evaluation services which may create a current or subsequent OCI as defined in FAR Subpart 9.5. The Contractor shall notify the Contracting Officer immediately whenever it becomes aware that such access or participation may result in any actual or potential OCI and shall promptly submit a plan to the Contracting Officer to avoid or mitigate any such OCI. The Contractor’s OCI Mitigation Plan will be determined to be acceptable solely at the discretion of the Contracting Officer. In the event the Contracting Officer unilaterally determines that any such OCI cannot be satisfactorily avoided or mitigated, the Contracting Officer may affect other remedies as he or she deems necessary, including prohibiting the Contractor from participation in subsequent contracted requirements which may be affected by the OCI.

1.19 Phase In /Phase Out Period: To minimize decreases in productivity and to prevent possible negative impacts on additional services, the Contractor shall have personnel on board during the 15-day phase in/ phase out periods. During the phase in period, the Contractor shall become familiar with performance requirements to commence full performance of services on the contract start date.

1.20 Required Training: The following provides information on training requirements.

1.20.1 Anti-Terrorism (AT) Level I Training: All Contractor employees, including subcontractor employees, who are employed under the contract, shall complete AT Level I Training within the first 30 days after contract start date or effective date of http://www.dimoc.mil/resources/limitations/ incorporation of this requirement into the contract, whichever applies, or within 30 days of CAC issuance after employment of new personnel. Contractor personnel travelling overseas shall complete area of responsibility (AOR) specific AT awareness training for U.S. based Contractor employees and associated subcontractor employees. The Contractor shall submit certificates of completion for each affected Contractor employee and subcontractor employee to the COR (or to the Contracting Officer, if a COR is not assigned) within 30 days after completion of this training by all employees and subcontractor personnel. AT Level I awareness training is available at https://jkodirect.jten.mil. Contractor personnel shall complete refresher training every twelve (12) months except AOR specific AT Level I training which shall be completed as required by local AT policies

If training cannot be conducted on the website, the Contractor shall coordinate with the COR who will contact the local AT Officer at their assigned location for classroom training. Contractor personnel completing training in the classroom will receive a certificate or the training attendance roster signed by the AT Officer. Verification of the training shall be provided to the COR within 30 days after completion of the training.

1.23.2 OPSEC Training: All Contractor employees, including subcontractors, shall complete Level I OPSEC training within 30 days of employment under this contract.

Verification of the training shall be provided to the COR within 30 days after completion of the training. OPSEC Level I training is available at http://www.cdse.edu/catalog/elearning/GS130.html. Contractor personnel must complete refresher training every 12 months. Verification of the training shall be provided to the COR within 30 days after completion of the training.

If training cannot be conducted on the website, the Contractor shall coordinate with the COR, who will contact the local OPSEC Officer at their assigned location for classroom training. Contractor personnel completing training in the classroom will receive a certificate or the training attendance roster signed by the OPSEC Officer. Verification of the training shall be provided to the COR within 30 days after completion of the training.

1.20.3 iWATCHTraining: The Contractor and all associated subcontractors shall brief all employees on the local iWATCH program (training standards provided by the requiring activity ATO). This locally developed training will be used to inform employees of the types of behavior to watch for and instruct employees to report suspicious activity to the COR. This training shall be completed within 30 days after the contract is awarded and within 30 days after new employees commence contract performance, with the results reported to the COR within 30 days after the contract is awarded and within 30 days after new employees commence contract performance. Verification of the training shall be provided to the COR within 30 days after completion of the training.

Training slides can be found on the Army OneSource we site:

https://jkodirect.jten.mil/Atlas2/page/login/Login.jsf

1.20.4 Information Assurance (IA) Training: As required on the AT/OPSEC Cover Sheet.

1.20.4.1 All Contractor employees, including subcontractors, requiring access to Government information systems shall complete the DoD IA Cyber Awareness Training https://jkodirect.jten.mil/ http://www.cdse.edu/catalog/elearning/GS130.html https://jkodirect.jten.mil/Atlas2/page/login/Login.jsf within 30 days after contract start date or effective date of incorporation of this requirement into the contract, whichever applies, or 30 days after employment of new personnel. Verification of the training shall be provided to the COR within 30 days after completion of the training.

1.20.4.2 All Contractor employees, including subcontractors, working information technology (IT)/IA functions shall comply with DoD and Army training requirements per Information Assurance Training Certification and Workforce Management DoD Directive (DoDD) 8570.01, Information Assurance Workforce Improvement Program DoD 8570.01-M, and Information Assurance AR 25-2 within thirty (30) calendar days of employment. Training is available at https://securityawareness.usalearning.gov/opsec/index.htm .

1.20.4.3 All Contractor employees, including subcontractors, performing services under this contract with access to a Government information system must be registered in the Army Training Certification Tracking System (ATCTS) (requires CAC to access.

Verification of registration shall be provided to the COR within 30 days after registration.

Contractor personnel must complete refresher training every twelve (12) months.

Verification of the training shall be provided to the COR within 30 days after completion of the training.

1.20.4 Personally Identifiable Information (PII): Contractor employees, including subcontractors, performing services under this contract with access to PII and Government information shall complete “Identifying and Safeguarding PII” within 30 calendar days of employment. Contractor personnel shall complete refresher training every twelve (12) months from initial completion. The Contractor shall provide the COR a copy of the training certificates for its employees no later than five (5) days after completion.Training is available at https://public.cyber.mil/training/identifying-and-safeguarding-personally-identifiable-information-pii/

1.20.5 Attire: Contractors shall dress in business casual attire during the workday except when engaging in instruction of moderately intense activities (as notated on the Adaptive Reconditioning Activity Clearance Form) or follow the policy/guidance of the local unit. Coaches and support staff should follow dress code guidelines outlined in each event Operations Order.

https://securityawareness.usalearning.gov/opsec/index.htm https://public.cyber.mil/training/identifying-and-safeguarding-personally-identifiable-information-pii/ https://public.cyber.mil/training/identifying-and-safeguarding-personally-identifiable-information-pii/

PART 2

DEFINITIONS & ACRONYMS

2. Definitions and Acronyms

2.1 Definitions: Although not inclusive of every term used within this PWS, the following provides a list of definitions used throughout this PWS and commonly used in the acquisition field.

Contracting Officer – means a person with the authority to enter, administer, and/or terminate contracts and make related determinations and findings on behalf of the Government. Note: The only individual who can legally bind the Government.

Contracting Officer's Representative (COR) – As defined in DFARS 202.101, means an individual designated and authorized in writing by the Contracting Officer to perform specific technical or administrative functions. DoD Instruction (DoDI) 5000.72, Part II Definitions states the following when defining a COR: “Defined in subpart 202.101 of Reference (f). Any individual delegated responsibilities pursuant to subpart 1.602-2 of Reference (e), regardless of local terminology, must be certified in accordance with this instruction. For example, local terminology can be COR, Contracting Officer’s technical representative, technical point of contact, technical representative, alternate COR, administrative COR, assistant COR, line-item manager, task order manager, quality assurance personnel, quality assurance evaluator, or COR management.” In addition, Army Regulation 70-13, Chapter 2, paragraph 2-2g, states, in part, the following when providing other surveillance support personnel to assist the COR when needed, “…These other surveillance support personnel may serve as on-site representatives of the COR in performance of actual contract surveillance if they meet all COR requirements and have been appointed by the Contracting Officer as alternate CORs.”

Army Recovery Care Program (ARCP)- A comprehensive Department of the Army program designed to manage recovery, medical care management, rehabilitation, and transition of wounded, ill, and injured Soldiers across all Army components (Active Duty, Army Reserve, and Army National Guard)

Adaptive Reconditioning- Adaptive Reconditioning includes moderate intensity physical conditioning, therapeutic activities, and adaptive sports that wounded, ill, and injured Soldiers participate in to optimize their physical, cognitive, and emotional well-being.

Contractor – means a supplier or vendor awarded a contract to provide specific supplies or service to the Government. The term used in this contract refers to the prime.

Contractor-acquired Property - means property acquired, fabricated, or otherwise provided by the Contractor for performing a contract and to which the Government has title.

Day – means, unless otherwise specified, a calendar day.

Defective Service – means a service output that does not meet the standard of performance associated with the Performance Work Statement.

Deliverable – means anything that can be physically delivered but may include non-manufactured things such as meeting minutes or reports.

Government-furnished Property – As reflected in FAR 52.245-1, Government-furnished Property “means property in the possession of, or directly acquired by, the Government and subsequently furnished to the Contractor for performance of a contract. Government-furnished property includes, but is not limited to, spares and property furnished for repair, maintenance, overhaul, or modification. Government-furnished property also includes contractor-acquired property if the contractor-acquired property is a deliverable under a cost contract when accepted by the Government for continued use under the contract

Government Property - means all property owned or leased by the Government.

Government property includes both Government-furnished and Contractor-acquired property. Government property includes material, equipment, special tooling, special test equipment, and real property. Government property does not include intellectual property and software.

Property Administrator - means an authorized representative of the Contracting Officer appointed in accordance with agency procedures, responsible for administering the contract requirements and obligations relating to Government property in the possession of a Contractor.

High Level Objective (HLO) – means a key overarching result-based objective for a project necessary to achieve the project’s vision. HLOs are similar to Level 2 in a Work Breakdown Structure. Each HLO may contain several statements to flesh out the areas necessary to meet the objective.

Physical Security – means that part of security concerned with physical measures designed to safeguard personnel; to prevent unauthorized access to equipment, installations, material, and documents; and to safeguard against espionage, sabotage, damage, and theft.

Quality Assurance – (or Government contract quality assurance) means the various functions, including, inspection, performed by the Government to determine whether a Contractor has fulfilled the contract obligations pertaining to quality and quantity.

Quality Assurance Surveillance Plan (QASP) – means the key Government-developed surveillance process document and is applied to Performance-Based Service Contracting (PBSC). The QASP is used for managing Contractor performance assessment by ensuring that systematic quality assurance methods validate that Contractor quality control efforts are timely, effective, and are delivering the results specified in the contract or task order. The QASP directly corresponds to the performance objectives and standards (i.e., quality, quantity, timeliness) specified in the Performance Work Statement (PWS). It provides specific details on how the Government will survey, observe, test, sample, evaluate, and document Contractor performance results to determine if the Contractor has met the required standards for each objective in the PWS. QASP, with very few if any exceptions, is an internal to Government document.

Quality Control – means all necessary measures taken by the Contractor to assure that the quality of an end product or service shall meet contract requirements.

Soldier Recovery Unit (SRU)- Units that provide comprehensive recovery for wounded, ill, and injured Active Duty Service Members recovering from complex medical issues.

SRU Adaptive Reconditioning Lead- The SRU Physical Therapist or individual appointed by the SRU Commander as the lead for the Adaptive Reconditioning Program.

Statement – means the specific results-based activities required to satisfy HLOs. A statement contains a result, the context of the statement, and the required action(s).

Statements focus on “what” is to be accomplished; however they are not prescriptive in describing “how” the outcome is to be achieved. Each HLO may have several statements to flesh out the areas necessary to meet the objective. Statements are similar to Level 3 in a Work Breakdown Structure.

Subcontractor – means one that enters into a contract with a prime Contractor. The Government does not have privity of contract with the subcontractor.

Work Day - The number of hours per day the Contractor provides services in accordance with the contract.

Work Week - Monday through Friday, unless otherwise specified.

2.2 Acronyms: Although not inclusive of every term used within this PWS, or that may be included in an acquisition, the following provides a list of acronyms commonly used in the acquisition field

ACOR Alternate Contracting Officer's Representative

AE Army in Europe

AFARS Army Federal Acquisition Regulation Supplement

AHA Activity Hazard Analysis

AOR Area of Responsibility

AR Army Regulation

AT Anti-terrorism

ATCTS Army Training Certification Tracking System

CAC Common Access Card

CCE Contracting Center of Excellence

CFE Conventional Forces Europe

CFR Code of Federal Regulations

CONUS Continental United States (excludes Alaska and Hawaii)

COR Contracting Officer’s Representative

COTS Commercial-Off-the-Shelf

DA Department of the Army

DD250 Department of Defense Form 250 (Receiving Report)

DD254 Department of Defense Contract Security Requirement List

DFARS Defense Federal Acquisition Regulation Supplement

DMDC Defense Manpower Data Center

DoD Department of Defense

FAR Federal Acquisition Regulation

FRG Federal Republic of Germany

GFP Government Furnished Property

HLO High Level Objective

HIPAA Health Insurance Portability and Accountability Act of 1996

IA Information Awareness

IAC Installation Access Control

IACO Installation Access Control Office

ID Identification

IGCE Independent Government Cost Estimate

IT Information Technology

JTR Joint Travel Regulation

JPAS Joint Personnel Adjudication System

KO Contracting Officer

OCI Organizational Conflict of Interest

OCONUS Outside Continental United States (includes Alaska and Hawaii)

ODC Other Direct Costs

OPSEC Operations Security

PA Property Administrator

PII Personally Identifiable Information

PIPO Phase In/Phase Out

POC Point of Contact

PRS Performance Requirements Summary

PWS Performance Work Statement

QA Quality Assurance

QAP Quality Assurance Program

QASP Quality Assurance Surveillance Plan

QC Quality Control

QCP Quality Control Program

RA Requiring Activity

RCO Regional Contracting Office

SIGE Safety and Health Protection Plan

TE Technical Exhibit

USAG United States Army Garrison

USAREUR United States Army Europe UOM Unit of Measure

PART 3

GOVERNMENT PROPERTY (GP) AND SERVICES

3.7 Training: The Government will provide the following training: Initial Security Training, Health Insurance Portability and Accountability (HIPAA), Anti-Terrorism Level 1 Training,Operational Security (OPSEC), Controlled Unclassified Information (CUI), Active Shooter, Safety Orientation, Threat Awareness Reporting Program (TARP), Combat Trafficking In Persons (CTIP) General Awareness.

3.8 Common Access Cards (CAC): The Government will provide Common Access Cards (CAC) via the Trusted Associate Sponsorship System (TASS) (Web site https://www.cac.mil/Common-Access-Card/Getting-Your-CAC/For-Contractors/

End Part 3

PART 4

CONTRACTOR FURNISHED ITEMS AND SERVICES

4. Contractor Furnished Property and Services

4.1 General: The Contractor shall furnish all supplies, equipment, facilities, and services required to perform work under this contract that are not listed under Section 3 of the PWS.

4.2 Materials: The Contractor shall furnish the necessary materials, supplies, and equipment necessary to meet the requirements of the PWS that are not listed in Section 3 of the PWS. If contractor and government (COR) approve contractor for telework in accordance with 1.6.5, the contractor must provide the contractor with necessary equipment to conduct job duties remotely. This includes but is not limited to a laptop computer.

4.3 Equipment: The Contractor shall furnish the necessary equipment to meet requirements of the PWS that are not listed in Section 3.

End Part 4 https://www.cac.mil/Common-Access-Card/Getting-Your-CAC/For-Contractors/

PART 5

SPECIFIC TASKS

5.1 Basic Services: The Contractor shall provide an Adaptive Reconditioning Program Coordinator for each Soldier Recovery Unit (SRU) or as needed for the Adaptive Reconditioning Program. The Contractor shall provide a Lead Event Coordinator, a Supervisory Adaptive Reconditioning Program Coordinator, and an Operations Specialist for the Army Recovery Care Program (ARCP), Falls Church, VA. Employees shall perform the tasks listed in each respective section below in support of the enterprise Adaptive Reconditioning Programs. The Contractor will provide services for Army Recovery Care Program personnel, basic support, and supervision of employees who are assigned to meet the requirements of the Performance Work Statement (PWS).

The Government shall oversee the planning, development, and execution of Adaptive Reconditioning program and events in conjunction with the Contractor. The Contractor shall provide personnel, materials, tools, equipment, and services required to plan, execute, and manage various Adaptive Reconditioning Programs and events including, but not limited to, Regional Trials, Army Trials, Warrior Games, Invictus Games, and ARCP/SRU camps and clinics. The Contractor will coordinate with the respective government lead to schedule maintenance and repair of identified equipment. The Contractor shall provide the requisite number of technically qualified staff who have the depth and breadth of experience, expertise, and skills necessary to perform the duties specified in this task order. Specified tasks for key personnel are detailed below.

Soldier Recovery Units and Army Recovery Care Program Headquarters:

• Walter Reed National Military Medical Center Soldier Recovery Unit, Bethesda, MD

• Fort Bragg Soldier Recovery Unit North Carolina

• Fort Hood Soldier Recovery Unit, Texas

• Joint Base San Antonio Soldier Recovery Unit, Texas

• Joint Base Lewis-McChord Soldier Recovery Unit, Washington

• Army Recovery Care Program Headquarters, Falls Church, Virginia (NCR)

5.2 Kickoff Meeting: The Contractor shall coordinate a kickoff meeting with the Army Recovery Care Program Adaptive Reconditioning team, KO and COR no later than (NLT) fifteen (15) business days after contract award. This meeting should include, but is not limited to: team introductions, PWS discussion, expectations, etc.