W81K0420R0013 Q&A.xlsx

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Self-Awareness Training Services
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W81K04-20-R-0019
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DocumentPg #Para #QuestionAnswers
Performance Work Statement (PWS)Pg 8 and Pg 95.1.1-5.1.2.4.Will all Train the Trainer for workforce and leaders be held in San Antonio TX or at the varying locations requested by COR?Varying locations as requested by COR.
Performance Work Statement (PWS)105.3.1
5.3.1.1Training material: Is training material for workforce and workshops being shipped to Ft Sam Houston or to the designated location identified by the COR?Locations as identified by the COR.
Notice-lastWould it be possible to attend the bidders conference via teleconference or video conference?We are unable to accommodate telecons for the Pre-Proposal Conference.
Notice and Solicitation80ADDENDUM TO 52.212-1, ¶ 1.h.The Notice states that the deadline for questions is 05 Nov 2019, while the solicitation states that the deadline for submitting questions is "no later than 14 days from release of RFP" which would be 12 Nov 2019. Please clarify.The deadline for questions is 12 Nov 2019.
Solicitation1SF1449, box 8The stated due date/time is 2:00 AM 02 Dec 2019. Is that possibly meant to be 2:00 PM?Please refer to box 8 of the FS1449.
Solicitation80ADDENDUM TO 52.212-1, ¶ 1.j.This paragraph refers to Volumes I through V, however, however Table 6 does not list Volume V, nor is it described in the succeeding details. Please clarify.This should read as Volumes I through IV. This will be corrected in the amendment.
Solicitation80, 82Table 6 and ADDENDUM TO 52.212-1, ¶ 2.a.vii.Table 6 does not list the Contractor's Information Sheet that is described later in the list of requirements for Volume 1. Please confirm that the Contractor's Information Sheet is to included in Volume I after the Contractor Team Agreements.This will be corrected in the amendment.
Attachment 4Pricing SpreadsheetCLIN 0001How many TTT sessions and of what duration are to be offered per month?There are no set/required iterations per month, these will be determined by the CoR as requested by Gov customers. Historical data: over the life of the current contract the minimum number per month as been 0 and the maximum number per month has been 3, with an average of 11 -12 per year.
Solicitation and Attachment 467, and Pricing Spreadsheet5.1.1 and CLIN 0001The solicitation's description of TTT sessions does not designate the role of the trainers to be trained, nor does it make a distinction between Workforce and Leaders. Is the contractor to supply two different TTT courses (one to train workforce and the other to train leaders) or is the contractor to offer TTT certification to these two groups of staff? Please clarify and/or modify the Pricing Spreadsheet accordingly.The role of the individuals (trainers) to be trained is to deliver the CTR's Self-Awareness training program to the customers. The TTT Course (Workforce and Leaders) delivered by the CTR is IAW the CTR business model.
Attachment 4Pricing SpreadsheetCLIN 0001Please confirm that the contractor is to perform TTT sessions for 30 months, yet provide TTT support for 36 months. Please explain the reason for the variance.The 30 TTT listed in CLIN 0001AA & 0001AB is a Qty over the period of the contract (NOT per month), CLIN 0001AC is support per month.
W81K04-20-R-0013_Solicitation_28Oct2019VariousVariousThe solicitation states max and mins for class size for each level of instruction.
Question. What are the historical number of classes per type (or CLIN) and in which locations?The Train the Trainer Certification courses have averaged 20-25 individuals, a few courses have filled the full 30 allocations.
PWS67-685.1.1.1, 5.1.2.1, 5.2.1What is the preferred length of time for the Train-the-Trainer Courses, the Monthly Group Trainer Support Sessions and the Sr. Executive/Leader Training5.1.1.1. The TTT Certification should be in accordance with the contractor's COTS program, sufficient in duration to certify government/military personnel to understand the concepts of the COTS program and successfully deliver the material to military audiences. 5.1.2.1: The monthly trainer support session should be of sufficient length to accomplish the contractors requirement of "facilitate skill improvement, knowledge transfer, and questions-and-answer responses" this should generally be 1-2 hours or as appropriate. 5.2.1 This session hsold not exceed 2-days (16 hours)
PWS675.1.1.2What type of clearance is required for the CSPsNo security clearance is required
PWS611.4Is the Quality Control Plan provided to the contractor, or is the contractor responsible for developing the QCP and submitting for approval?The Contractor is responsible for developing and providing a Quality Control Plan. The Contractor Quality Control Plan is the Contractor’s management plan for executing the contract. The Contractor QCP describes the way in which the Contractor will produce the deliverables and monitor performance/quality.
PWS591.3.3.It is assumed that the prime contractor will provide an “end-end” solution, providing the government with expertise on self-awareness training and the implementation of self-awareness training, is this correct?Yes
PWS665Will this be delivered in English only or will translations be required?English only
What are the top three reasons/pain points that precipitated the Incumbent contract expiration?The current contract was a 3-year contract that has reached the end of its Period of Performance.
PWS675.1.1.2.What countries are included?Work maybe performed in overseas locations such as Germany, Korea, Japan, Thailand, Italy.
PWS665What does self-awareness mean in the context of this program?Para 1.1.1 " self-awareness has the potential to help leaders become better adjusted and more effective. As a critical element of adaptability, self-awareness enables leaders to recognize their strengths and weaknesses across a range of environments and progressively employ strengths to correct these weaknesses. To be self-aware, leaders must be able to formulate accurate self-perceptions, gather feedback on others’ perceptions, and change their self-concept as appropriate. Being self-aware ultimately requires leaders to develop a clear, honest picture of their capabilities and limitations "Para 5. "The contractor shall provide an enterprise-wide solution for self-awareness training, executive coaching, and supplies to include an applied self-awareness model focusing on beyond-behavior changes that influence interpersonal relationships, collaboration, and productivity"
PWS581What is the meaning of “non-personal” self-awareness in the context of this program?Para 1.3.3 Task Orders under this contract will be issued under a non-personal services arrangement for which the Government will not supervise Contract Service Providers (CSPs) or control the method by which the contractor performs the required tasks. The CSPs shall be accountable solely to the contractor who in turn is responsible to the Government. All CSPs shall be under the control and supervision of the contractor at all times. The Government may evaluate the quality of the services provided, but retains no control over the services rendered.
PWS695.3.1.1.To get clarity on ‘scrubbing’ for the custom COTS? Is this a request to remove our logo/branding/etc. totally for all materials and aides, or is the term used in a different way?The PWS, and/or Para 5.3.1.1 does not utilize this term. However, the Government is requiring that all company branding/logos/etc. are removed from all training materials and aides.
RFP675.1How many days / hours training is the Gov't requesting for each training session?5.1.1.1. The TTT Certification should be in accordance with the contractor's COTS program, sufficient in duration to certify government/military personnel to understand the concepts of the COTS program and successfully deliver the material to military audiences. 5.1.2.1: The monthly trainer support session should be of sufficient length to accomplish the contractors requirement of "facilitate skill improvement, knowledge transfer, and questions-and-answer responses" this should generally be 1-2 hours or as appropriate. 5.2.1 This session should not exceed 2-days (16 hours)
RFP675.3.1Does the Government have an expected/preferred format for the COTs training material?No, the Government does not hava a preferrred or expected format; however the particpants should have possession or access to the training materials for future reference/review and to reinforce the training provided.
RFP, Attach 4n/an/aOfferer understands the unit "Each" to imply an individual participant. Does the government concur with this understanding?No. RFP Attach 4 "Sample Pricing Spreadsheet" lists Each as a unit of issue for the item listed for that respective CLIN description.
W81K04-20-R-0013_Solicitation_28Oct2019VariousVariousWill the Government provide the past three years of the class schedule with class size and locations?See Exhibit D (Historical Data) to the PWS
W81K04-20-R-0013_Solicitation_28Oct20193 through 11CLINS 0001-0004AECan the Government divide the CLINS into base and options years to refine offeror pricing, provide a level of predictability and enhance the recruiting/hiring process?This requirement is being written as a three-year ordering period. Exhibit D, Historical Data has been added to the solicitation.
W81K04-20-R-0013_Solicitation_28Oct201984c.(1)The subject paragraph states, in part, "The word "contract" is defined as a single contract or a single TO/DO on an Indefinite Delivery/Indefinite Quantity (IDIQ) contract. The word "contract", as defined herein, does not mean basic IDIQ contract, for the purpose of past performance submissions under this solicitation."
Question. 1-Does this imply that if the offeror uses an IDIQ contract that only one TO/DO may be submitted as past performance? 2-What if the IDIQ contract is very similar to the subject acquisition and there are multiple delivery orders that offeror has performed?1-Yes

2-The offeror may submit up to three past performance contracts. The offeror may choose to use three of the task orders as past performance contracts.

W81K04-20-R-0013_Solicitation_28Oct2019675.1.1.2The paragraph states, in part, "The contractor shall generally conduct train-the-trainer courses at US military installations or Government locations in the continental United States (CONUS); however they may be conducted at US military installations or Government locations outside the continental United States (OCONUS)."
Question. Is Defense Base Act insurance required for any of the OCONUS locations? If so, will the Government price DBA separately, include it in the Total Evaluated Price? Will the Government give an estimate of total OCONUS time to "level the playing field" for DBA evaluation purposes?This requirement authorizes work to be done at OCONUS locations. If a requirement is needed in an OCONUS location, the contract may be modified at that time.
W81K04-20-R-0013_Solicitation_28Oct2019VariousVariousWill the Government provide the past three years of the class schedule with class size and locations?See Exhibit D.
Instructions to Offerors79c.d.4.(a)-(d)For CLIN 0001-CLIN 0004: Are contractors allowed to change the Max Qty numbers listed on the sample pricing sheet in column C? Are contractors allowed to change the Unit descriptions in column D?Offerors are not allowed to change the max quantity or the unit description.
Sample Price SpreadsheetIs the pricing Attachment 4 sample inclusive of all deliverables to be included? Or, are there additional scope considerations?Pricing for the CLINs should be inclusive of all costs associated with that CLIN.
Please confirm that past performance information submitted for major subcontractors will be given equal weight to past performance information submitted by the prime offeror.Past Performance will be evaluated in accordance with Addendum FAR 52.212-2, Section A.5.Factor 2 Present and Past Performance.
Can the date for the submission be extended due to the holiday?Please see block 8 of SF1449.
Performance Work Statement (PWS)Pg 73.1.1Could you give more insight as to the type of information that will be provided 7 days after award that supports the customization of the cots material?This includes documents such as the current Army Medicine Campaign Plan, ADP 6-22 & ADRP 6-22 "Army Leadership", AR 600-100 "Army Profession and Leadership" ADRP-1 "The Army Profession" and other Army and DHA publications that support leader development and include doctrinal terms that will assist in customizing the contractor's COTS product to resonate with the military audience. The CoR will assist in translating corporate terminology to command military terminology.
Performance Work Statement (PWS)105.2.4Master Facilitation; Can you elaborate on what a Master Facilitation would entail. Is it workshop, observation, team building in regard to self assessments, to enhance ongoing work after an initial workshop?Master Facilitation is not a part of the PWS and has been removed from the PRS.
Pricing SpreadsheetCLIN 0003ACWhat is the definition of 'unit' for this CLIN. Each could mean 1 hour of consultation or 1 workshop. If the unit is a workshop, please specify the number of hours for the workshop.Per PWS para 5.2.3, a session is defined as up to 8 hours. CLIN 0003AC has been changed from 90 each to 180 sessions.
1The Sample Pricing Spreadsheet lists the Max Qty 0f Telephonic Executive Coaching as "12" (003AB) Is it anticipated there will only be a net of 12 Executive Coaching in total, or is that 12 per Senior Executive Training Participant? If per participant, how many participants are anticipated?The Sample Spreadsheet has been corrected to read "sessions" instead of "each".
In a year from now, how do we know we have been successful, how are we measured (KPIs)?The contractor will be measured based on customer complaints and feedback.
675.1.2.How long is the preferred training workshop option for group facilitation for each type of training to be performed? E.g. 4-hour for workforce, 1-day for leadership, etc.PWS paragraph 5.1.2 does not reference "preferred treining workshop option". We are unable to find "preferred training workshop option" in the PWS.
regarding training - are you also looking for programs to be in 1/2 day increments?Training will be done in accordance with the PWS.
Is the intent to ony use instructor-led and / face to face coaching in the program or is there any consideration for distance learning mobile learning or other technology?Training shall be conducted in accordance with the PWS.
Volume IIIIf we have no recent past performance, do we submit a statement only stating as such.Yes.
Will the Government consider an electronic (e-mail) submission?Per Addendum to FAR 52.212-1, paragraph 1.j., offerors are to mail in CDs.
5.3.1How do you quantify delivery of digital content for invoicing purposes?Based on the Quantity of content requested by the CoR at the task order level.
852states "the offeror shall submit their "monthly" unit prices" Is the term monthly erroneous here?Yes, this has been corrected.
Is there a way to receive notification when amendments are posted or do we need to check the FBO daily.Interested parties can elect to follow specific solicitations on Beta.Sam and by doing so will receive any updates related to the solicitation. However, it would be best to check regulary.
Can FARS be signed electronically?Yes.
Will the office be open to accept delivered bids on Nov 29th? If not, can close time Monday be pushed to afternoon to ensure delivery.Please see box 8 of SF1449.
Supplement80-84B-1mentions customized COTS supply list. How is "Supply List" defined?A supply list is defined as a list of supplies and materials the offeror will provide for this requirement.
The quality assessment step of evaluating factor 2 refers to past performance questionaires. Could the government please confirm this requirement, providing instruments for the form?This has been corrected since there will be no Past Performance Questionnaires for this requirement.
Is the intent that the COTS curriculum package be designed from scratch using an original yet customized theory/model for sel-awareness or does Army have a particular self-awareness model/theory that they would like the curriculum based on?COTS is defined as Commercially available Off-the-Shelf. The offeror would use his commercial item and customize it to meet the requirements of the PWS.
Is the pricing amendment 4 sample inclusive of all deliverables to be included? Or are there additional scope considerations?The Pricing Amendment 4 Sample is inclusive of items that will be ordered for this requirement and matches the CLIN structure. However, the costs related to other deliverables listed in PWS paragraph 5.4 need to considered in the pricing of the CLINs.
How long does the Army envision the Instructor-led workshop/seminar to be? (days/week?)This is defined in the PWS, paragraph 5.2.3.
Is there potential for set aside?
Does the prime require past performance? If not, are they graded netural and how does this affect their proposal?It was determined during market research that this requirement will be solicited as 100% Small Business set-aside.
Can the Government break down the CLINs by year? This is particular important for SCA wages.This requirement will be a three year ordering period.
When the government is looking at the prime what are the specific characteristics for type of company leading this project?The Government is looking for a contractor that meets the requirement of the PWS and offers the Government the best value in accordance with Addendums to FAR 52.212-1 and FAR 52.212-2.
For the executive conducting delivery, are you looking for a prescriptive program of content (replicated across all participants) or bespoke initiatives to meet the specific needs of the learner - but on the self-awareness topic?Please refer to PWS paragraph 5.2.
1-What is the meaning of non-personal in the context of this program?
2-What does self-awareness mean in the context of this Program? --confirming big picture objective1-There will not be an employer-employee relationship between the Government and the contractor's personnel.

2-Please refer to PWS paragraph 1.1 and 1.1.1.

Do you have specific or general expectations on the length of any of the training sessions for workforce and leadership? Does it differ by group or mass, exec leadership?The workforce training program should be IAW the offeror's existing self-awareness training program; however the leader training should not exceed 8 hours. It does not differ by group or mass, exec leadership.
What are the historic class sizes and locations?
Will the Government publish the last year's courses?Please refer to Historical Data.
What are the Government's training objectives?Listed in PWS, section 5.
What is the transition period?
Is there a transition plan requirement?There is no transition period.
Given that the Government wants a certification course, how does the Governement oversee consistancy between the successful offeror and the incumbent?Your program may be different. The winning Offeror will be selected IAW with Addendums to FAR 52.212-1 and FAR 52.212-2.
What are the potential OCONUS locations? -for DBA coveragePlease see Historical Data.
What are the grades/ranks of the senior executives?They are 0-6 and GO level Sr level. May be 0-5 and staff.
What are the top 2-3 reasons that percipitated the incumbant contract expiration?
What is the current issue that is trying to be solved?1. Time is expiring since it was a 3 yr contract.

2. Self-Awareness, improve organization and self awareness training.

RFP82iii. Completed ProvisionsThe list of required provisions to be completed does not include 52.204-24 (Representation Regarding Certain Telecommunications and Video Surveillance Services or Equipment (Aug. 2019)), which is included beginning on page 87 of the RFP. Could the Government please confirm whether 52.204-24 should also be completed?The list of required provisions has been corrected to incorporate FAR 52.204-24.
RFP3 through 15Schedule of Supplies and ServicesCould the Government please confirm that the Schedule of Supplies and Services are considered to be a part of the SF 1449 and should be included as completed in the Administrative volume?The Schedule of Supplies and Services are considered to be part of the SF1449.
RFP (PWS)591.2According to PWS 1.2.1, "This Indefinite Delivery, Indefinite Quantity (IDIQ) Single Award Task Order (TO) Contract (SATOC) shall serve as a vehicle to self-awareness training services at organizations identified in paragraph 1. The Government may add DHA MTFs and other organizations to the contract by bilateral modification based on mission requirements" and to PWS 1.3.1, "Performance Locations. Performance locations include all DHA, (Air Force, Army and Navy MTFs/ organizations), TRADOC, AFC, and AMC facilities." Could the Government please provide an attachment of all DHA MTFs, TRADOC, AFC, and AMC facilities/organization permitted to use the contract for scope, planning, and bilateral modification purposes?The Government is unable to provide an all inclusive list at this time. Please see Historical Data for a list of previous locations. But as stated in the PWS, it can occur at any location.
RFP (Addendum 52.212-1)801.j.According to Addendum 52.212-1, Paragraph 1.j., "Electronic Offers. The offeror shall submit Volumes I through V in electronic format on read-only CD-R CDs with an indication on each CD of the volume number and title…" Would the agency consider electronic offers submitted via email? Secondly, would Government clarify the number of Volumes, e.g., Volumes I through IV or V?There are four volumes. This has been corrected in Addendum FAR 52.212-1.
RFP (Addendum 52.212-1)83 and 842.b.(6)According to Addendum 52.212-1, Paragraph 2.b.(6), "Factor 1 - Technical Approach. The technical approach shall clearly demonstrate how the offeror intends to meet the minimum solicitation requirements. The offeror shall provide a technical approach of how it intends to meet the general requirements....the government-furnished and supplies/property requirements (PWS Sections 3 and 4)..." and 2.b.(6)(b), "The offeror shall provide specific narrative details and/or descriptions of its technical approach with actual methods, processes, and procedures that demonstrate the offeror's compliance and understanding of contractorfurnished supplies/property requirements (PWS Section 4)." It is unclear if the Government is requesting an offeror to address PWS Section 3 as it is not mentioned in Paragraph 2.b.(6)(b).Section 3 has been incorporated into Addendum to FAR 52.212-1.
RFP (Addendum 52.212-1)842.b.(6)(a)According to Addendum 52.212-1, Paragraph 2.b.(6)(a), "Section A - General Requirements (PWS Section 1). The offeror shall provide specific narrative details and/or descriptions of its technical approach with actual methods, processes, and procedures that demonstrate the offeror's compliance and understanding of general requirements (PWS Section 1). The technical approach shall clearly demonstrate how the offeror intends to meet each of the general requirements in PWS Section 1." In reference to this paragraph, would the Government consider revising to only the discriminating elements of PWS Section 1 (e.g., PWS 1.2 - 1.6, 1.11, etc.) in the technical approach?The evaluation factors are as listed in Addendum to FAR 52.212-1 and FAR 52.212-2.
RFP (Addendum 52.212-1)842.c.According to Addendum 52.212-1, Paragraph 2.c. Volume III, Factor 2 – Past Performance, "The word 'contract' is defined as a single contract or a single TO/DO on an Indefinite Delivery/Indefinite Quantity (IDIQ) contract. The word 'contract,' as defined herein, does not mean basic IDIQ contract, for the purpose of past performance submissions under this solicitation." Based on this language, an offeror would not be able to use recent and relevant past performance that was evaluated in CPARS at the IDIQ contract level, thereby dismissing an offeror's valuable past performance rating. As present and past performance is more important than price in a trade-off scenario, would the Government please consider revising the language to allow an offeror to submit recent and relevant past performance at the IDIQ contract level?The evaluatin factor is as listed in Addendum to FAR 52.212-1.
Clauses Incorporated by Reference30FAR Clause 52.222-42, Statement of Equivalent Rates for Federal HiresThe solicitation includes FAR Clause 52.222-42 with classes of service employees expected to be hired by the offeror. However, the solicitation did not include wage determinations or the FAR Clause 52.222-49, Service Contract Labor Standards - Place of Performance Unknown. Request clarification if SCA applies and if so, please include FAR Clause 52.222-49.FAR Clause 52.222-49 has been incorporated into the solicitation as well as additional language to Addendum to FAR 52.212-1, 2.a.iv.
Please confirm whether or not all members of the team who will be working on this project need to have SHARP training? How will the training be made available if they don't have AKO accounts?The individuals that will have direct contact with government personnel need to have the SHARP training. The GOV will make available the training if the CTR personnel do not have AKO Accounts. (The GOV will not sponsor CTR personnel for AKO accounts)
Are background checks done by the government or are they at the cost of the offeror?Background checks are at the cost of the offeror.
Will the deadline for submissions be extended?Please see block 8 of SF1449.
Are hard copies and electronic files (on CD) both required?There is no request for hard copies.
Where should submissions be mailed?Proposals shall be mailed to address listed in block 9 of the SF1449. Please refer to FAR Addendum 52.212-1, Section 1, Paragraph c.
Solicitation621.6.3If we use a copyrighted Off-the-shelf course they remain the property of the offeror correct? If customizations are made then they are the property of the goverenment? Is this correct?Please refer to PWS paragraph 1.6.3.
Instructions to Offerors80j.Will the government accept proposals submitted in PDF format?Please refer to Addendum to FAR 52.212-1.j.
Instructions to Offerors80j.In section J of Addendum 52.212-1, the government requests that the offeror utilize a read-only CD-R for submission of volume I through V (IV) - would the government consider allowing offerors to utilize a DVD to avoid any potential complications from compression software on government systems?Please refer to Addendum to FAR 52.212-1.j.
RFP (PWS )581.1According to PWS 1.1, Background, "It is currently expected that certain MTFs serviced by the resultant contract will be under direct DHA management not later than 1 October 2019, with the remainder to follow not later than 1 October 2020," and "the performance of this service (Section 5) will remain applicable to all MTFs regarding of the MTFs falling under the control of DHA prior to award as well as for USAMEDCOM organizations that have been realigned" to TRADOC, MEDCoE, AFC, and AMC. Also, PWS 1.2 Scope of work, specifically PWS 1.3.1, Performance Locations, "Performance locations include all DHA, (Air Force, Army, Navy MTFs/organizations, TRADOC, AFC, and AMC facilities." In reference to the above (PWS 1.1 and 1.3.1), the DHA website (health.mil) identifies "Military Treatment Facilities" as "55 full-service hospitals and more than 370 clinics, located on military installations around the world;" the total MTFs, according to DHA, is then 425 MTFs. The quantities in the CLINs do not appear to support training of personnel for 425 MTFs, could the Government please clarify the total number of MTFs supported by the resultant contract?The total number of MTFs and other non-MTF organizations is as specified in para 1.1, and 1.3.1. The CLIN quantities are not intended to train 100% of all personnel in 100% of the organizations, the quantities are limited by the available funds.
Is there is a "past performance" requirement regarding this solicitation?

In other words, will the US Army MEDCOM consider proposals from organizations that do not have previous DOD performance experience?

Please refer to Addendum to FAR 52.212-1 and 52.212-2.
On page 80, paragraph j of the solicitation, the instructions indicate that “the offeror shall submit Volumes I through V,” while Table 6 – Proposal Organization and other references only indicate Volumes I through IV. Could the Govt please provide clarification if four or five volumes are required? If a fifth volume (Volume V) is required, what should that content be and what are its limitations?This has been corrected to read Volumes I -IV.
On page 68-69, the paragraph numbering goes from 5.2.3 to 5.2.5. There is no 5.2.4. Is this intentionally omitted? Could the Govt please provide clarification?The original para 5.2.4 was incorporated into para 5.2.3. This is a mis-numbering issue.
On page 81, paragraph m.(3), it states that “sanitized” means to exclude information that pertains to the Offeror. An example is used that includes an “etc.” which could be unclear. Does this include brand names, approaches, or models that use terms such as “self-awareness,” “beyond-behavior,” or other identifiable terms? Or, does “sanitized” only refer to company-specific information?Please refer to Addendum to FAR 52.212-1 paragraph, m(3).

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