Performance Work Statement (PWS) for Propane Supply and Service_updated 01092023.pdf

PERFORMANCE WORK STATEMENT (PWS)

PROPANE SUPPLY AND SERVICE

ABERDEEN PROVING GROUND, MARYLAND

11 JANUARY 2022

Table of Contents

INTRODUCTION

1.0 Introduction……………………………………………………………………………………..1

Background

Objectives

Climatic Conditions…………………………………………………………………………….2

1.4 Facility Access…………………………………………………………………………...…….2

1.5 Traffic Flow

1.6 Drainage

1.7 Restoration of Landscape Damage

2.0 REQUIREMENTS

2.1 Description of Services

2.1.1 Non-Personal Services

2.1.2 General Information

2.1.3 Place of Performance and Hours of Operation

2.1.4 Federal Holidays

2.1.5 Travel/Temporary Duty

2.1.6 Emergency Services

2.1.7 Contract Administration and management

2.1.8 COR/ACOR Functions

2.1.9 Quality Control (QC)

2.1.10 Subcontract Management

2.1.11 Contractor Employees

2.1.12 Business Relations

2.2 Work Management

2.2.1 Coordination

2.3 Special Requirements

2.3.1 Security

2.3.2 Security Training

2.3.3 Safety

2.3.4 Training, Physical Requirements, or other Expertise Required

2.3.5 Environmental Requirements

2.3.6 Contingency Plans

2.4 Job Order Contract (JOC) Quality Assurance (QA)/Inspection Support

2.4.1 Project Support

3.0 PERFORMANCE REQUIREMENTS AND STANDARDS

3.1 High Level Objectives (HLO)

3.1.1 Performance Task Requirements, Standards and Acceptable Quality Levels (AQLs)

3.2 Transition

3.3 Contractor Manpower Reporting Application (CMRA)

3.3.1 Reporting Labor Hours

4.0 PERFORMANCE REQUIREMENTS SUMMARY (PRS) MATRIX

4.1 Quality Assurance

4.2 Quality Control Plan (QCP)

5.0 COMMON LEVELS OF SERVICE (CLS)

6.0 DELIVERABLES

7.0 RELATED DOCUMENTS

7.1 Definitions and Acronyms

7.1.1 Definitions

7.1.2 Acronyms

7.2 Applicable Directives, Publications

7.3 Technical Exhibit (TE)

7.4 Government-Furnished Material (GFM)/Property (GFP)/Equipment (GFE)

7.4.1 Utilities

7.5 Contractor-Furnished Material (CFM)/Property (CFP)/Equipment (CFE)

7.5.1 Contractor-Furnished Material and Responsibilities

7.5.2 Contractor-Furnished Items

1.0 Introduction. This is a non-personal supply contract to provide bulk propane delivery. The Government will not exercise any supervision or control over the contract service providers. The Contractor shall perform to the standards specified in this Performance Work Statement (PWS). Contract service providers shall be accountable solely to the Contractor who, in turn is responsible to the Government The Contractor shall provide all personnel, equipment, supplies, facilities, transportation, tools, materials, supervision, and other items and non-personal services necessary as defined in this

PWS.

Background. Aberdeen Proving Ground (APG) is located in Maryland, and is spread-out in four locations to include APG North, APG South, Adelphi Laboratory Center, and Blossom Point and consists of approximately 75,580 acres and 1,702 buildings. The workforce has more than 23,000 military, civilian and contactor employees whom are responsible for numerous technical achievements in military intelligence, medical research, engineering, and computer technology. There are approximately 2,000 resident family members.

APG - Directorate of Public Works (DPW) operates and maintains facilities, structures, utilities, roads, land and all of the related equipment located on APG.

DPW currently has inventoried approximately 4,445 facilities, structures, utilities and land, identified by over 30,000 separate locations with over 25,000 pieces of equipment. DPW provides the following programs and services: facility operations and maintenance, design, construction, utility and energy conservation, recycling;

solid waste management, custodial services, landscaping, and environmental, safety and occupational health. DPW serves over 80 Garrison Supported Organizations (GSO) and over 16 million square feet of space.

Objectives. The Contractor shall ensure all work accomplished in the performance of this PWS meets all applicable Federal, State, and local laws, regulations, and directives to include, but not limited to, the publications in Section 7, Related Documents.

The contractor shall provide propane fuel, propane tanks (if applicable), Maintenance/Repair, determine the usage frequency, respond to emergency gas leak request, respond to unscheduled / unplanned delivery requirements, deliver / offload the propane fuel, and provide delivery meter tickets in accordance with OSHA Standard

1910.110 Storage and Handling of Liquefied Petroleum Gases. Services will be provided to the facilities listed in the Technical Exhibit (TE) 1. Individual account delivery address will be provided to the contractor within five (5) working days after contract is awarded.

The Contractor shall compile historical data, prepare required reports, and submit all information as specified by the Deliverables presented in the contract. The Contractor shall ensure all work in support of mission requirements tendered to the Government for acceptance conform to the measurable performance standards of quality, timeliness, and quantity specified in the PWS of this contract.

The intent is to establish work requirements that are performance-based and results-oriented. The Contractor shall determine the best and most cost effective ways to fulfill bulk propane delivery and their component needs, emphasizing innovation and commercial best practices.

Climatic Conditions. The average annual rainfall is 42.87 inches; with the wettest months being June - September. The average annual snowfall is 18 inches, with snowfall expected during the period of November - March. The average frost-free period (growing season) during the year is about 215 days. The first killing frost may be expected about October, and the last killing frost generally occurs in April. The average annual maximum and minimum temperatures are approximately 65.2° and 45.4° degrees Fahrenheit, respectively. Monthly normal temperatures ranged from a low of 24.7°F degrees in the month of January to a high of 86.7°F degrees in the month of July. Summer temperatures often reach 84.8°degrees Fahrenheit, while sub-freezing weather is common during the winter months.

1.4 Facility Access. The Contractor shall ensure access to all fire detection and suppression systems in case of emergencies or for other Fire Department purposes. The Contractor shall inform the Fire Department point-of-contact (POC), prior to outages that will impact the function of the system, special problems or circumstances, which require Fire Department inspection. The Fire Department will reset alarm systems to operational status.

1.5 Traffic Flow. The Contractor shall maintain the free flow of traffic during surfaced area maintenance. The Contractor shall notify the Contracting Officer (KO), in writing, a minimum of fourteen (14) calendar days in advance of any scheduled closure of streets.

Emergency road closures shall be coordinated with the Contracting Officer Representative (COR) or Alternate Contracting Officer Representative (ACOR).

1.6 Drainage. N/A

1.7 Restoration of Landscape Damage. Trees or other landscape features damaged by the Contractor’s operations shall be restored at no additional cost to the Government.

The COR/ACOR will decide the method of restoration for trees or whether damaged trees will be removed.

2.0 Requirements.

2.1 Description of Services.

The purpose of this contract is to provide Aberdeen Proving Grounds (APG), North, South and Churchville area, with the supply of an estimated annual amount of 230,000 gallons of propane to 93 various sized tanks. The government at their discretion can change the number of tanks on post at any given time due to new construction and demolition. The supply of propane is required for heating, cooking and mission related functions. See Technical Exhibit (TE) 1.

2.1.0 PROPANE SUPPLY. Per Task 1; the contractor shall provide auto-fill of propane through the entire calendar year to all propane tanks listed on TE 1, unless indicated otherwise as “on request”. The “On Request” shall be filled within one (1) work day of COR notification.

The contractor shall deliver and offload propane fuel in accordance with Department of Transportation (DOT), Occupational Safety & Health Administration (OSHA) Standard 1910.110, and National Fire Protection Association (NFPA) 58.

Most facilities only require propane during the normal heating season (fall, winter, and spring); while some will also require deliveries during the summer. Upon request, the Government will provide the contractor with all available historical information in order to assist the contractor.

The Contractor shall insure that all facilities have sufficient propane during seasonal scheduling. The Contractor shall be held liable for damages to Government property, in the event of not maintaining sufficient propane levels.

In the event of Tank run-outs, they shall be serviced within 4 hours of COR notification.

In the event the contractor does not respond and damage to Government property occurs because of insufficient propane, the contractor shall be held liable for all damages.

The Contractor will provide the COR with a tentative weekly schedule for locations listed on TE-1. The Government estimates purchasing 230,000 gallons of propane annually, under this task.

Area Maps: The Contractor will receive propane tank deliverable addresses upon contract award; Local Area maps for propane tank locations are available upon request; a disclaimer statement must be signed prior to receiving maps. Request can be obtained from the COR/ACOR

2.1.0.1 INSTALLATION OF ADDITIONAL PROPANE TANKS. Per Task 2; the contractor may be required to install propane tanks at additional locations on APG not presently served by propane. The contractor shall furnish all labor, material, equipment, supplies and piping when installing new tanks in accordance with OSHA Standard 1910.110 and NFPA 58. New tanks shall adhere to DOT and ASME standards as applicable. The Government shall provide a concrete pad with an adjacent gas line stub-out or suitable concrete footings. The contractor shall install tank, additional piping, fill valve, relief valve, service valve, fixed liquid level gauge, float gauge, vapor return valve, liquid withdrawal valve, and any other valves or gauges on or in the tank, as required at NO COST to the Government. The contractor shall pressure test the new system prior to the introduction of gas in accordance with NFPA 54 & 58 (National Fire Protection Association: (National Fuel Gas Code - Liquefied Petroleum Gas Code, respectively) and provide documentation. NOTE: Request under this task will be invoiced for tracking/accountability against TE-1, with no associated cost.

2.1.0.2 PROPANE TANKS REPLACEMENT (IF APPLICABLE). Per Task 2; the replacement of non-serviceable or safety issue propane tanks shall be coordinated through the COR. Tank replacement shall be keep to minimum to avoid disruption to customers and mission. The contractor shall be responsible for all labor, material, and equipment for tank replacement at NO COST to the Government. The contractor shall follow OSHA Standard 1910.110 and NFPA during tank replacement. New tanks shall adhere to DOT and ASME standards as applicable. All propane tank transitions shall be completed as the tanks’ propane fuel reaches a minimum tank level as determined by the COR. The contractor shall remove all liquefied petroleum gas from the designated tank and flare off remaining propane vapor. All liquefied gas removed shall become the property of the contractor. The contractor shall provide a credit, less any removal or pump-out fees, to the Government for the reclaimed liquefied propane gas. The contractor shall provide certified meter readings showing the amount of propane recovered. The COR shall provide coordinated oversight for timely propane tank replacements.

2.1.0.3 REMOVAL OF PROPANE TANKS. Per Task 3; the contractor may be required to remove propane tanks that are no longer required. The contractor shall remove all liquefied petroleum gas from the designated tank and flare off remaining propane vapor.

All liquefied gas removed shall become the property of the contractor. The contractor shall provide a credit, less any removal or pump-out fees, to the Government for the reclaimed liquefied propane gas. The contractor shall provide certified meter readings showing the amount of propane recovered. The contractor shall properly cap the gas line after removing the gas line connection back to the gas line stub-out. The contractor shall remove and properly transport the empty tank from the site in accordance with all Federal, State and Local laws.

2.1.0.4 PROPANE TANK EQUIPMENT REPAIR (Troubleshooting, Regulators, Lines, and Accessories) Per Task 4; the Contractor shall provide Propane Tank Equipment Repair upon request by the COR and/or the Contractor during on-spot inspections during deliveries. The Contractor will notify the COR if any equipment is faulty and requires replacement or repair. Only the COR can approve equipment repair/replacement NOTE:

The Contractor is responsible to replace/upgrade any equipment that does not meet DOT, ASME, or NFPA standards/regulations (i.e. regulators) at NO COST to the Government.

2.1.0.5 PROPANE EMERGENCY SERVICES: The contractor shall respond within 4 hours of notification from the COR to the emergency call and/or notification. An emergency call may consist of a leaking government or contractor owned tank, no heat and/or mission related buildings running out of propane.

2.1.0.6 PROPANE FUEL PRICING.

For each gallon of propane delivered, the contractor shall be paid based on the actual U.S. Energy Information Administration (EIA) per gallon closing price of the previous business day of the delivery plus the contractor's proposed per gallon coefficient markup. (See para. 2.1.0.7)

The contractor shall use the following example for calculation. (EIA U.S.

Energy Information Administration per gallon opening price from 7 January, 2022; for purpose of this solicitation the price is ($1.300) + (Contractor's markup per gallon)) X 100 gallons. URL TO EIA: Weekly U.S. Propane Wholesale/Resale Price (Dollars per Gallon) (eia.gov) Note: The EIA per gallon price listed in the calculation above is only being used to compute your price for this solicitation. During the life of this contract, the EIA per gallon price will fluctuate; as a result, the Contractor shall be paid based on the actual price listed in the EIA on the day of delivery plus the Contractor firm fixed price markup. 2.1.0.7 COEFFICIENT MARKUP PRICING

The contractor’s markup shall cover costs associated with delivery of propane on a per gallon basis.

The proposed markup may include, but is not limited to, such items as labor, transportation, environmental fees, overhead, and profit cost elements. Failure to provide the price breakdown may render your offer ineligible for award for the markup. An escalation percentage will be add to the base years firm fixed coefficient markup for exercised option years. For purpose of this solicitation, the markup shall show all items and fees to show the full markup price, as in the sample format below:

Firm Fixed Coefficient Markup:

Freight $ 0.0000 Delivery Cost $ 0.0000 PERC Fee $ 0.0000 Markup $ 0.0000 Other (explain) $ 0.0000 Other (explain) $ 0.0000 Total Coefficient Markup $ 0.0000

2.1.0.8 BILLING/INVOICING: The contractor shall register and use the Wide Area Work Flow (WAWF) for invoicing purposes. WAWF is a module under the Procurement Integrated Enterprise Environment (PIEE) Procurement Integrated Enterprise Environment (PIEE) (eb.mil). WAWF is a secure web based system for electronic invoicing, receipt, and acceptance. WAWF allows Government vendors to submit and track invoices and receipt or acceptance documents over the web allowing Government personnel to process those invoices in a real-time, paperless environment. The contractor shall monitor the contract balance to ensure they do not go over the contract amount. See paragraph 7.1.1.103. Task 1 Unit of Measure is in Gallons and Tasks 2-4 Unit of Measure is Job.

2.1.0.9 PROPANE TANKS. The propane tanks listed on TE 1 are owned by the current propane provider, with the exception to those marked as “G” Government owned. The Government assumes no liability concerning the integrity of the propane tanks located at APG. The contractor shall maintain the propane tanks in accordance with OSHA Standard 1910.110 and NFPA 58. All propane tanks/cylinders shall display required State and Local safety markings and also display the Contractor’s contact information.

Contractor-owned cylinders shall be a neutral color such as white, silver, or gray.

Contractor-owned equipment shall be kept in good operating condition and appearance, in accordance with Industry Standards. The Contractor shall be responsible to do routine maintenance on their own tanks at no separate charge to the Government. At the direction of the COR, tanks that are fading or peeling paint shall be painted at no cost to the government. New propane tanks that require an alarm switch, regulator, valves, adaptors, level indicator and other devices or connections required for proper tie-ins with the gas system shall be furnished by the contractor, without cost to the Government. Government owned tanks and appurtenances shall be maintained by and at the expense of the Government.

https://piee.eb.mil/ https://piee.eb.mil/

2.1.0.10 NOTIFICATION OF ENVIRONMENTAL SPILLS. In the event that the contractor spills or releases any un-permitted substance, hazardous substance or hazardous waste into the environment, the contractor shall immediately report the incident to the Fire Department, and the COR. The contractor shall be liable for the costs of clean up and remediation of any spills or the release of such substance into the environment. The government shall provide the contractor reasonable amounts of electricity and water.

2.1.0.11 REPORTS AND RECORDS. The contractor shall provide signed electronic delivery meter tickets for each filled facility propane tank to the Contracting Officer Representative (COR) weekly. The tickets shall include on them, at a minimum: contract number, account number, date/time of delivery, description of item, quantity (gallons) and building number. The Government shall not be responsible for payment if delivery tickets are not submitted to the COR as stated. The contractor shall immediately notify the Contracting Officer (KO) and / or the COR of any dangerous or unsafe conditions observed during the delivery / offload process.

2.1.0.12 SECURITY: Contractor/contractor employees shall require access to a security area of Aberdeen Proving Ground while performing under this contract. Security Badge forms shall be obtained through the COR. Within five (5) working days after contract award, the contractor shall submit all forms for security badges for all employees that will be entering post. Contractors must register under the EIS online to obtain APG Pass Access, in addition, contractor must also obtain ATC Badge access for Controlled Areas (see para. 2.1.0.11 Controlled Area).

2.1.0.13 CONTROLLED AREA BADGES. The Government shall furnish Restricted Area Badges to all authorized contractor employees with a validated need for access to perform propane delivery and maintenance services. The contractor shall coordinate the required request for restricted area badges with the COR. The Contractor is NOT authorized to take any pictures on APG Installation areas.

2.1.0.14 PERSONNEL: All drivers must have their Hazardous Material Training and CDL licenses to haul propane and propane materials on post. The contractor shall provide a list of all drivers that will be entering post at contract award. While on post, all personnel shall be professional and abide by all APG rules and regulations.

2.1.0.15 CONTACTS: The contractor shall provide a 24 hour live emergency contact phone number and an office contact sheet consisting of name, position, phone, cell and email to the Contracting Officer Representative (COR) at the Coordination Meeting. The Coordination Meeting will be scheduled by the government within 5 days of award of contract.

2.1.0.16 VEHICLES: The contractor shall supply all vehicles required to perform under this contract. All metered trucks shall be in accordance with all federal, state and local codes to deliver and haul propane and propane materials. Vehicles with accident surveillance cameras shall be disabled or obscured from recording video while operating on APG installation areas. Video or live feed recordings are not permitted on APG Installation.

2.1.1 Non-Personal Services. The personnel rendering the services are not subject;

either by the contract’s terms or by the manner of its administration, to the supervision and control usually prevailing in relationships between the Government and its employees. Non-personal service contracts are authorized by the Government in accordance with (IAW) Federal Acquisition Regulation (FAR) Subpart 37.104, under general contracting authority, and do not require specific statutory authorization.

2.1.2 General Information.

2.1.2.1 Period of Performance (PoP). The PoP consists of (5) years. The PoP is as follows:

Base Period (26 April 2022 – 25 April 2023) Option Period I (26 April 2023 – 25 April 2024) Option Period II (26 April 2024 – 25 April 2025) Option Period III (26 April 2025 – 25 April 2026) Option Period IV (26 April 2026 – 25 April 2027)

2.1.3 Place of Performance and Hours of Operation.

2.1.3.1 Place of Performance. The work to be performed under this contract will be performed at the locations listed in TE-1.

2.1.3.2 Hours of Operation. The Government's regular (normal) hours are from 0700 – 1600 hours, except Federal holidays or when the Government facility is closed due to local or national emergencies, administrative closings, or similar Government directed facility closings. The Contractor shall conduct business during regular hours.

2.1.4 Federal Holidays. The Contractor’s performance shall not be required on the Federal public holidays listed below. Holidays occurring on weekends will be observed as directed by the Federal calendar (5 U.S.C. 6103).

New Year’s Day Labor Day Martin Luther King Jr.’s Birthday Columbus Day Washingtons Birthday Veteran’s Day Memorial Day Thanksgiving Day Juneteenth National Independence Day Christmas Day

Independence Day

2.1.4.1 The Contractor shall provide personnel support within (6) hours of notification outside the normal hours of operation as required, including holidays, to support the Directorate of Public Works (DPW) mission. Prior to performance of services outside the locally established hours of operation, the Contractor shall request and obtain, in writing, approval from the KO. The Program Manager shall be available after normal hours to serve as the central point of contact for Contractor operations. Contractor personnel shall not be scheduled for overtime work.

2.1.4.2 Installation Closures. When an unforeseen installation closure occurs on a regularly scheduled day of work, the Contractor shall:

a. Reschedule the work to be performed the following day unless the following day is a Saturday, Sunday, a legal public holiday, and when routine work is not scheduled for that day; or

b. Reschedule the work on any day mutually satisfactory.

2.1.4.3 Inclement Weather Delay. The COR will notify the Contractor of Installation closer, that hinders services. If the Contractor determines unsafe weather conditions for continued operations, then the Contractor shall notify the COR if inclement weather suspends operations within four (4) hours. The Contractor shall resume operations with COR approval. Once the severe weather has cleared, the contractor shall provide the supply within 4 hours, if it is within normal hours of operation; if not, the next duty day.

2.1.5 Travel/Temporary Duty. N/A

2.1.6 Emergency Services. NA/

2.1.6.1 The Contractor or their employees shall immediately notify their supervisor of any accident requiring emergency medical treatment. The Contractor shall notify the KO or COR/ACOR immediately, not later than (NLT) two (2) hours of the incident.

2.1.6.2 The Contractor shall be responsible for the emergency medical treatment services for Contractor personnel.

2.1.7 Contract Administration and management.

2.1.7.1 Post Award Conference/Performance Evaluation Meetings. The Contractor shall attend the post award conference convened by the contracting activity or contract administration office IAW FAR Subpart 42.5. The KO and COR/ACOR will meet quarterly with the Contractor to review the Contractor's performance. Written minutes of meetings will be recorded by the Government and signed by both the Program Manager and the KO. The written minutes will be distributed within five (5) workdays after the meeting. If the Contractor does not concur with any portion of the minutes, recorded by the Government, the non-concurrence shall be provided in writing to the KO within two (2) calendar days following receipt of the minutes.

2.1.7.2 Notwithstanding the Contractor’s responsibility for total management during the performance of this contract, the administration of the contract requires maximum coordination and cooperation between the Government and the Contractor.

2.1.7.3 The following provides the roles and their respective authority during the performance of the contract:

2.1.7.3.1 Contracting Officer (KO). The KO is the only person authorized to direct changes in any of the requirements under this contract, and, notwithstanding any provisions contained elsewhere in this contract, said authority remains solely with the KO.

In the event the Contractor makes any change at the direction of any person other than the KO, the change shall be considered to have been made without authority and solely at the risk of the Contractor. All contract administration will be effected by the KO.

Communications pertaining to contractual administrative matters shall be addressed to the KO. No changes in or deviation from the terms and conditions shall be affected, without a written modification to the contract, executed by the KO authorizing such changes. The KO will approve all submittals and plans required in this PWS.

2.1.7.3.2 Contracting Officer’s Representative (COR). The KO will appoint a COR during the performance of this contract. Additional Government personnel may be assigned to assist in contract oversight IAW AR 70-13, Management and Oversight of Service Acquisitions. Other surveillance personnel may be designated as COR or ACOR, and shall be trained and appointed IAW DoDI 5000.72, DoD Standard for Contracting Officer’s Representative (COR) Certification and DFARS 201.602-2. The ACOR will serve as on-site representatives of the COR in performance of actual contract surveillance, if they meet all COR training, experience requirements, and are appointed by the KO as an ACOR. The COR/ACOR will provide assistance in identification and resolution of problems, conflicts in priority, subtask requirement definitions, and other operations type problems. The COR/ACOR will perform IAW the responsibilities and duties identified in the appointment letter.

2.1.7.3.2.1 COR Authority. A letter of designation will be issued to the COR/ACOR by the KO. A copy of the letter will be sent to the Contractor. The letter of designation states the responsibilities and limitations of the COR/ACOR, especially with regard to changes in cost, price estimates, or changes in delivery dates. The COR/ACOR is not authorized to change any of the terms and conditions with regard to cost, quantity, or schedule of the resulting order.

2.1.7.3.3. The Contractor shall not in any way represent the United States (U.S.)

Government, or that it has the authority to contract or procure supplies for the account of the United States of America (USA).

2.1.8 COR/ACOR Functions. The COR/ACOR monitors all technical aspects of the contract and assists in contract administration. The COR/ACOR is authorized to perform the following functions: assure the Contractor performs the technical requirements of the contract; perform inspections necessary in connection with contract performance;

maintain written and oral communications with the Contractor concerning technical aspects of the contract; issue written interpretations of technical requirements; monitor, document, and report Contractor's performance and notify both the KO and Contractor of any deficiencies; coordinate availability of Government-Furnished Property, and coordinate site entry of Contractor personnel.

2.1.9 Quality Control (QC). Quality Control is the responsibility of the Contractor. The Contractor shall provide a Quality Control Plan (QCP) five (5) business days before contract start. The Contractor shall provide and maintain a QCP that is acceptable to the KO. Changes to the Contractor’s QCP shall be submitted to the KO for review and approval within five (5) business days prior to implementation.

2.1.9.1 The Surveillance and Performance Monitoring Module (SPM) Tool (https://cac.piee.eb.mil/xhtml/auth/home/home.xhtml#) shall be used for nomination, https://cac.piee.eb.mil/xhtml/auth/home/home.xhtml tracking, documentation, and management of CORs IAW DoDI 5000.72, DFARS 201.602-2 and PGI 201.602-2.

2.1.10 Subcontract Management. Subcontractors shall meet the same requirments as outlined in the PWS. Subcontractors shall submit all required documentation to the Prime Contractor.

2.1.11 Contractor Employees.

2.1.11.1 Key Personnel.

2.1.11.1.1 The Contractor shall provide a Program Manager who is responsible for the performance of the work. The Program Manager shall have full authority to act for the Contractor on all contract matters relating to daily operation of the contract. The name of the Program Manager shall be provided by the Contractor to the KO. The Program Manager shall be available between 0700 - 1600 hours, Monday through Friday except Federal holidays or when the Government facility is closed for administrative reasons.

The Program Manager and any individuals designated as key personnel shall be able to understand, speak, read, and write the English language.

2.1.11.1.2 Certain administrative personnel will require a Common Access Card (CAC) to access Government systems. CAC permits installation access to all contract employees. These persons shall have, at a minimum, a favorable National Agency Check

(NAC).

2.1.11.1.3 All Contractor employees shall be legal U.S. residents. The Contractor shall immediately remove any employee that is not a legal U.S. resident. The Contractor personnel shall be able to communicate clearly in the English language.

2.1.11.1.4 Qualification Standards. The Contractor shall inspect, repair, and maintain systems and components associated with facilities listed in real property records as required throughout this contract utilizing properly trained, skilled, and qualified employees or subcontractor personnel. The Contractor shall provide objective evidence of key personnel qualifications and years of experience to the KO for review and acceptance.

2.1.11.1.5 Contractor Identification. The Contractor shall ensure all personnel be identified as a Contractor to distinguish themselves (e.g., badge, company logo, or uniform) from Government employees. The Contractor shall ensure all correspondence and reports produced are marked as Contractor products or that Contractor participation is disclosed.

2.1.11.1.6 Standards of Conduct. Contractor personnel’s conduct shall not reflect discredit upon the Government. The Contractor shall ensure all personnel present a professional appearance while working on the Government installation. The Contractor’s employees shall observe and comply with all local policies and procedures concerning fire, safety, environmental protection, sanitation, security, and possession of firearms or other lethal or illegal weapons or substance. The Contractor shall ensure all Contractor employees, providing services under this contract, conduct themselves and perform services in a professional, safe, and responsible manner. The Contractor shall remove, from the job site, any employee for reasons of misconduct or security. The Contractor shall ensure employee conduct complies with 41 USC 423, Procurement Integrity. The Contractor shall also ensure that no Contractor employees conduct political related activities or events on the installation.

2.1.11.1.7 Contractor Hiring Restrictions. The Contractor shall not hire or sub-contract with off duty or former Government employees whose employment would result in a conflict with AR 600-50, Standards of Conduct.

2.1.11.1.8 Organizational Conflict of Interest (OCI).

2.1.12 Business Relations. The Contractor shall successfully integrate and coordinate all activity needed to execute the requirement of this PWS. The Contractor shall manage the timeliness, completeness, and quality of problem identification to a degree acceptable to the Government. The Contractor shall provide to the COR/ACOR corrective action plans, timely identification of issues, and effective management of subcontractors within

(30) days or at a mutually agreed upon date. The Contractor shall ensure customer satisfaction and professional and ethical behavior of all Contractor personnel.

2.2 Work Management. Applicable only for CLS 411, 414, and 420.

2.2.1 Coordination. The Contractor shall schedule and coordinate with the COR/ACOR to minimize disruptions to the facility mission.

2.3 Special Requirements.

2.3.1 Security

2.3.1.1 Access and General Protection/Security Policy and Procedures. The Contractor and all associated subcontractors’ employees shall comply with applicable installation, facility, and local security policies and procedures. The Contractor workforce shall comply with all personal identity verification (PIV) requirements as directed by Department of Defense (DOD), Headquarters Department of the Army (HQDA), and local policy. The COR/ACOR will request changes in Contractor security matters or processes if the Force Protection Condition (FPCON) at any individual facility or installation changes.

2.3.1.2 Motor Vehicle Operators. Contractor’s personnel, whose tasks involve operation of any vehicles, shall possess a valid driver’s license, certificates, and permits applicable for the type and class of vehicle being operated.

2.3.1.3 Contractor Vehicle Registration. N/A

2.3.1.4 The Contractor shall provide all information required for background checks to meet installation access requirements, to be accomplished by the installation Provost Marshall Office, Director of Emergency Services, or Security Office.

2.3.1.5 Physical Security. N/A

2.3.2 Security Training.

2.3.2.1 iWATCH Training. The Contractor shall brief the local iWATCH program (training standards provided by the RA’s Anti-Terrorism Officer (ATO)) to all of the Contractor’s employees and associated subcontractors. This training is used to inform employees of the types of behavior to watch for and instruct employees to report suspicious activity to the COR/ACOR. The Contractor shall complete the training within thirty (30) calendar days of contract award and within five (5) calendar days of new employees commencing performance with the results reported to the COR/ACOR NLT thirty (30) calendar days after contract award.

2.3.3 Safety. The Contractor shall safeguard and maintain all Government and Contractor property, as well as provide for the safety and well-being of personnel employed under this contract. The Contractor shall comply with AR 385-10, The Army Safety Program.

2.3.3.1 Safety Plan. The Contractor shall develop and implement a safety program for its employees. The Contractor shall submit the Safety Plan to the KO for review and acceptance within ten (10) days of commencement of work. Revisions shall be submitted five (5) calendar days prior to the effective date of change.

2.3.3.2 Occupational Safety and Health. The Contractor shall comply with the Occupational Safety and Health Administration (OSHA) standards. The Contractor shall comply with all applicable Federal, State, and local laws, regulations, and directives.

2.3.4 Training, Physical Requirements, or other Expertise Required.

2.3.4.1 The Contractor shall ensure all Contractor’s employees and associated subcontractors are certified or licensed in the specific areas required by the State of Maryland. The Contractor shall ensure employees are certified or licensed in the appropriate Environmental Protection Agency (EPA) areas required. The Contractor shall ensure all required documentation of certification or licensure for Contractor personnel are filed with the COR/ACOR within twenty-four (24) hours prior to employees commencing performance.

2.3.5 Environmental Requirements.

2.3.5.1 Green Procurement. Section 6002 of the Resource Conservation and Recovery Act of 1976 (RCRA) requires the use of recycled and recovered products identified in the EPA’s Comprehensive Procurement Guidelines.

2.3.5.2 The Contractor shall use these recycled or recovered products unless they cannot be procured within a reasonable period of time not to exceed seven (7) calendar days; at prices not to exceed five (5) percent of prevailing rates; or the product(s) does not meet technical or performance standards. EPA Guidelines are the minimum requirement. The Contractor shall use materials and products commonly used in industry. The Contractor shall maintain records and submit an annual report to the COR/ACOR, along with the annual certification required by FAR 52.223-9 (Certification and Estimate of Percentage of Recovered Material Content for EPA Designated Items), upon completion of the base year and each option year.

2.3.5.3 Environmental Compliance. The Contractor shall comply with all Federal, State, local, and installation environmental laws, rules, plans, and policies. The Contractor shall use and store all materials, chemicals, and equipment used in the performance of services on the installation IAW with industry standards, local, State and Federal laws, and according to manufactures' recommendations. The Contractor shall be financially responsible for all fines and associated costs for hazardous waste management, transportation, and disposal of waste due to the Contractor's non-compliance. The Contractor shall submit Safety Data Sheets (SDS) for approval on all materials, five (5) days before delivery of the material, to the COR/ACOR. The Contractor shall provide upon request from the COR/ACOR all required data to meet environmental-mandated reporting requirements (e.g., air emission data, hazardous material storage/usage, herbicide/pesticide usage, solid/hazardous waste generation). The Contractor shall provide data to meet reporting deadlines and during compliance inspections upon request from the COR/ACOR.

2.3.5.4 Spill Plan. The Contractor shall notify the COR/ACOR within one (1) hour, if the Contractor spills or releases any hazardous substances, i.e., substances listed in 40 CFR 302, Designation, Reportable Quantities, and Notification. The Contractor shall submit a Spill Plan to the KO for approval within thirty (30) days of contract award IAW Spill Prevention Control and Countermeasure Plan.

2.3.6 Contingency Plans.

2.3.6.1 General. The Contractor shall establish, maintain, and implement contingency plans for mobilization, disaster, and labor dispute contingencies. The plans shall assume no Government support to the Contractor workforce. The Contractor shall, within thirty

(30) days of contract award, designate in writing a single contact Designated Contingency Coordinator (DCC) within the Contractor’s organization. The DCC shall participate and coordinate with the installation contingency and mobilization planning activities. The DCC shall participate in the installation mobilization planning and execution conferences; and shall modify and maintain appropriate Contractor contingency plans to compliment or enhance corresponding installation plans. The Contractor shall submit all plans to the KO for approval.

2.3.6.2 Mobilization Contingency Plan. This plan shall establish procedures, personnel, and means of maintaining or expanding performance of all PWS requirements in the event of rapid deployment or sudden build-up of military forces. The Contractor shall submit a Mobilization Contingency Plan within (30) days of contract award.

2.3.6.3 Disaster Contingency Plan. This plan shall establish procedures, identify personnel, document essential PWS disaster services and identify the means of maintaining essential PWS services during disasters. Disaster means natural disaster (e.g., earthquake, major storm, flash flood, or hurricane), utility outage, terrorist attack or other special circumstances identified by the Government. The Contractor shall submit a Disaster Contingency Plan within thirty (30) days of contract award.

2.3.6.4 Dispute Contingency Plan. This plan shall establish procedures and identify responsible personnel to provide the services below, with no interruption in the event of a labor dispute:

a. Identify and address critical Preventive Maintenance and inspection tasks,

b. Maintain electrical emergency generators, and

c. Process and execute emergency and urgent service and work orders.

The plan shall establish procedures and time frame to secure replacement personnel in the event of a strike; and shall also record the Contractor’s experience with and establish Contractor procedures for collective bargaining. The Contractor shall submit a Labor Contingency Plan NLT contract start date.

2.3.6.5 Plan Updates. The Contractor shall update these plans as changes occur and shall submit a copy of the proposed plan to the KO for approval at least thirty (30) days prior to the proposed effective date of the updated plan.

2.4 Job Order Contract (JOC) Quality Assurance (QA)/Inspection Support. N/A

2.4.1 Project Support. N/A

3.0 Performance Requirements and Standards.

3.1 High Level Objectives (HLO).

3.1.1 Performance Task Requirements, Standards and Acceptable Quality Levels

(AQLs).

3.1.1.1 Damage Caused by Contractor. Damages caused by Contractor employees shall be repaired at no cost to the Government. The Contractor shall notify the COR/ACOR and return the damaged area to its previous condition. The Contractor shall furnish all labor, materials, and equipment to perform the repair work including cultivating and applying seed, sprigging, or placing sod. The Contractor shall maintain all turf repair work to ensure successful growth.

3.1.1.1.2 Damage Report. The Contractor shall submit a monthly damage report to the COR/ACOR that annotates the damage, corrective action, and date corrected (If applicable).

3.2 Transition (Phase In/Phase Out). Per FAR 52.237-3, Continuity of Services (Jan 1991) the contractor shall prepare and submit a Phase In/Phase Out Plan to be implemented by the Contractor. The Contractor shall have key personnel on board, during the (90) day transition period. The plan shall specify a training program and a date for transferring responsibilities for the work and shall be subject to the KO's approval. The Contractor shall provide sufficient experienced personnel during the phase-in and phase-out period to ensure that the services are maintained at the required level of proficiency.

3.3 Contractor Manpower Reporting Application (CMRA).

3.3.1 Reporting Labor Hours. The Office of the Assistant Secretary of the Army (Manpower and Reserve Affairs) operates and maintains a secure Army data collection site where the Contractor shall report all Contractor manpower (including subcontractor manpower) required for performance of this contract. The Contractor shall completely fill in all the information in the format using the following web address:

https://CMRA.ARMY.MIL.

The required information includes the following:

a. Names of the KO and COR;

b. Contract number, including task and delivery order number;

c. Beginning and ending dates covered by reporting period;

d. Contractor's name, address, phone number, e-mail address, identity of

Contractor employee entering data;

e. Estimated direct labor hours (including subcontractors);

f. Estimated direct labor dollars paid this reporting period (including subcontractors);

g. Total payments (including subcontractors);

h. Predominant Federal Service Code (FSC) reflecting services provided by

Contractor (and separate predominant FSC for each subcontractor if different);

i. Estimated data collection cost;

j. Organizational title associated with the Unit Identification Code (UIC) for the

Army Requiring Activity (RA) (the Army RA is responsible for providing the Contractor with its UIC for the purposes of reporting this information);

k. Locations where Contractor and subcontractors perform the work (specified by zip code in the U.S. and nearest city, country, when in an overseas location, using standardized nomenclature provided on website);

l. Presence of deployment or contingency contract language; and

m. Number of Contractor and subcontractor employees deployed in theater this reporting period (by country).

As part of its submission, the Contractor shall provide the estimated total cost incurred to comply with this reporting requirement.

Reporting period shall be the PoP not to exceed twelve (12) months ending thirty (30) September of each Government FY and must be reported by 31 October of each calendar year. The Contractor shall use a direct data transfer to the database server or fill in the fields on the website. The direct transfer is a format for transferring files from a Contractor’s system to the secure website without the need for separate data entries for each required data element at the website. The Contractor shall report the required information to the CMR system’s secure database.

The COR/ACOR is responsible for verifying that the Contractor has reported the required data.

https://cmra.army.mil/

4.0 Performance Requirements Summary (PRS) Matrix.

Required Services

Performance

Standard Acceptable

Quality Level

(AQL)

Method of Surveillance Incentive

(Positive and/or Negative)

# 1.

Contractor shall ensure all task accomplished meets all maintenance and repair standards and all applicable Federal, State, and local laws, regulations and directives to include, but not limited to applicable publications in Section 7, Related Documents.

The Contractor shall provide services IAW PWS, para. 1.2.

Fuel Delivery, Scheduling, and Repairs

2% Deviation from performance Standard;

% calculated by dividing the number of defects by the number of observations.

Random Sampling and Customer Complaints;

Inspections and complaint validations performed by the COR/ACOR.

Contractor compliance rate shall be utilized as objective evidence of contract compliance and documented into the CPAR System;

Contractor shall re-perform the service.

# 2.

The Program Manager shall be available after normal duty hours to serve as the central point of contact for Contractor operations.

shall provide a central point of contact IAW PWS, para.

2.1.4.1.

Zero Deviation standard

100% daily and verification/confirmation by the COR/ACOR.

Non-conforming services will result in Non- Conforming Reports issued to Contractor and potential negative CPARS report.

#3.

The Contractor shall develop and maintain a Quality Control Plan approved by the KO.

shall provide a

QCP IAW PWS,

para, 4.2.

standard.

Review and acceptance by the by the KO on submission of QCP and each revised QCP.

Non-conforming services will result in Non- Conforming Reports issued and a potential negative CPARS narrative.

# 4.

The Contractor shall remove, from the job site, any employee for reasons of misconduct or security.

Employee conduct complies with 41 U.S.C. 423, Procurement Integrity, IAW PWS para.

2.1.11.1.6.

standard.

The COR/ACOR will review 100% of Contractor reported occurrences of Contractor employee misconduct, including but not limited to violations of any provision indicated at 41 U.S.C. 423, and/or security violation to ensure the offending employee is removed from the job site.

Non-conforming services will result in Non- Conforming Reports issued to Contractor and potential equitable adjustment by the Contracting Officer.

#5.

Damages caused by Contractor employees shall be repaired at no cost to the Government.

The Contractor shall notify the

COR/ACOR

and return the damaged area to its previous condition AW PWS, para.

3.1.1.1.

standard

COR/ACOR will review 100% of damage reports.

Non-conforming services will result in Non- Conforming Reports issued and a potential negative CPARS narrative.

4.1 Quality Assurance. The Government will evaluate the Contractor’s performance under the contract IAW the Government’s Quality Assurance Surveillance Plan (QASP).

QASPs are considered to be "living documents," dynamic, adaptable, and subject to modification based on Contractor performance surveillance results. The QASP is not part of the PWS and will not be issued with the solicitation. The QASP focuses on the procedures and processes the Government will implement to assure the Contractor is performing IAW the performance standards within the PWS. The Government plan defines the criteria of how the Contractor’s performance will be evaluated, the frequency of surveillance, and the items to be inspected. Although the Government will develop a QASP, Government surveillance of Contractor performance is not limited to the QASP, or the performance objectives, outlined in the Performance Requirements Summary (PRS). The Government retains the right to evaluate all services required by the contract.

The Government will perform inspections and tests in a manner that will not unduly delay the work. If any of the services performed do not conform to contract requirements, the Contractor shall perform the services again at no additional cost to the Government.

4.2 Quality Control Plan (QCP). Quality control is the responsibility of the Contractor.

The Contractor shall develop, implement, and maintain an effective quality control program which shall be documented in a QCP to ensure services are performed IAW this PWS.