Attachment 1 - Trophy Security Guards PWS.pdf

PERFORMANCE WORK STATEMENT (PWS)

Trophy Security Guard Services

BPA Call Order Part 1

General Information

1. General: This non-personal services contract / BPA call order is to provide 24/7 Unarmed Security Guard Services to the Tank-Automotive and Armament Command (TACOM) Panzer TROPHY Site at building 3088 located on Panzer Kaserne, Kaiserslautern, Germany. The Government shall not exercise any supervision or control over the contract service providers performing the services herein. Such contract service providers shall be accountable solely to the Contractor who, in turn is responsible to the Government.

1.1 Description of Services/Introduction: This is a non-personal service(s) call order to provide consistent fixed and mobile Unarmed Security Guard Services at building 3088 at Panzer Kaserne, Kaiserslautern, Germany. The contractor shall provide all management, tools, supplies, equipment, and labor necessary to perform unarmed Security Guard services.

1.2 Background: The Trophy systems are part of the Army Prepositioned Stock (APS) and require 24 hours security. This effort is a reoccurring need for the provision and supervision of Unarmed Security Guards services at one location in Germany. The objective is to staff the Panzer Trophy Site 24 hours a day, 365 days a year. The contractor shall provide unarmed security guards to perform static access control, static perimeter security, roving security patrols, intrusion detection system monitoring to include Electronic Surveillance System (ESS), or valid security related functions associated with the protection of U.S. Government materials, property, and personnel.

1.3 Scope: The Contractor shall provide non-personal service(s). The Contractor shall provide all personnel, equipment, supplies, facilities, transportation, tools, materials, supervision, and other items necessary to perform services as described in the PWS and associated contract documents, except for those items specified in Part 3 Government Property and Services. The Contractor shall perform to the standards and acceptable quality levels identified in this PWS and associated contract documents.

1.3.1 Period of Performance: The period of performance is for a five (5) year period consisting of a 12-month base year and four (4) 12-month option years and a 45-day phase-in period.

1.4 Objectives: The Contractor shall provide and supervise Unarmed Security Guard services. The Unarmed Security Guards employed under this contract shall provide:

• Static site access control

• Static perimeter security

• Roving security patrols

• Intrusion detection system monitoring to include ESS

• Security related functions associated with the protection of U.S. Government materials, property, and personnel.

1.5 General Information

1.5.1 Quality Control Plan (QCP): The Contractor shall develop and maintain a QCP to ensure services are performed in accordance with (IAW) this PWS. The Contractor shall develop and implement procedures to identify, prevent, and ensure non-recurrence of defective services. The Contractor's QCP is the means by which it assures that the work provided complies with the requirements of the contract.

The Contractor’s Proposed QCP shall be submitted to the Contracting Officer (KO) through the Contracting Officer’s Representative (COR) for review within ten (10) days after date of contract award (Deliverable # A.001).

The Government will review and notify the Contractor in writing of acceptance of the plan or return their comments to the Contractor within ten (10) days. If the Government has provided comments, the Contractor shall then have three (3) days to submit a Final QCP. After receipt of the Final QCP, the Contractor may receive the KO’s acceptance in writing. Any proposed changes to the accepted QCP are required to be resubmitted for acceptance by the KO no later than thirty (30) days prior to the anticipated change and before implementation by the Contractor. The timeline noted above will apply for review and acceptance for proposed changes. At a minimum, the QCP must include and answer the following to be acceptable:

a. A chart showing the organizational structure and lines of authority, the names, qualifications, duties, responsibilities, and classification of each member of the Contractor's Quality Control Team.

b. How will the Contractor monitor work to ensure that performance complies with all deliverables (etc. timelines, deadlines, and goals)?

c. How will the Contractor monitor work to ensure that performance complies with all specifications and requirements of the contract, including clauses?

d. How will the Contractor ensure all keys issued will remain controlled items (Paragraph 1.7 Key Control)?

e. How will the Contractor identify, investigate, and correct any non-conforming performance and prevent similar deficiencies in the future?

f. How will the Contractor file and save all Quality Control related documents for the life of the contract + 5 years?

1.5.1.1 An Analysis of Quality Control and Timeliness of Submittals (i.e. deliverables) shall be provided to the COR within thirty 30 days before completion of each annual Period of Performance (PoP) of the Call Order (Deliverable # A.002).

1.5.1.2 The Contractor shall inform the COR of issues or potential issues that might affect the performance within twenty-four (24) clock hours of identifying those issues. Verbal reports shall be followed up by written reports within two (2) days (Deliverable # A.003).

1.5.2 Quality Assurance: The Government will evaluate the Contractor’s performance under this contract in accordance with the Quality Assurance Surveillance Plan (QASP). This plan is primarily focused on what the Government must do to ensure that the Contractor has performed in accordance with the performance standards listed within this PWS.

1.5.3 Recognized Holidays: The Contractor shall perform unarmed security guard services 24 hours a day 7 days a week. Therefore, there are no recognized holidays.

1.5.3.1 U.S. Holidays: Unarmed security guard services shall be performed on U.S. holidays unless otherwise directed by the KO. If submittal of any documentation (e.g. deliverables, submittals, etc.)

deadlines fall on a holiday, the closest workday prior to the holiday will apply as the deadline for submittal. U.S. Holidays will affect Government facility office hours and only for awareness purposes these holidays are being listed in this section. When a U.S holiday occurs on a Saturday or a Sunday, the holiday is observed on the preceding Friday or following Monday, respectively in accordance with or otherwise directed by 5 U.S.C 6103.

New Year’s Day, January 1st MLK Memorial Day 3rd Monday in January Presidents’ Day 3rd Monday in February Memorial Day last Monday in May Juneteenth 19th June Independence Day July 4th Labor Day 1st Monday in September Columbus Day 2nd Monday in October Veteran’s Day November 11th Thanksgiving Day 4th Thursday in November Christmas Day December 25th

1.5.3.2 Host Nation Holidays: Unarmed security guard services shall be performed on local Host Nation holidays unless otherwise directed by the KO.

1.5.4 Operating Hours: Unarmed security guard services are required 24 hours a day, seven days a week (24/7). The Government facility office hours, facility operating hours, and the Contractor support hour requirements often coincide, however, they may differ. Please refer to the following.

1.5.4.1 Government Facility Office Hours: The Government facility office hours are 0800 to 1700 Monday through Friday, except U.S. Holidays as identified in section 1.5.3.1 above or when the Government facilities are closed due to local or national emergencies, administrative closings, or similar Government directed facilities closings.

1.5.4.2 Government Facility Operating Hours: The Government facilities operating hours occur between the hours of 00:00 to 23:59 Monday through Sunday. The Government facilities are open for operations during the recognized U.S. Holidays identified in paragraph 1.5.3.1 above. The Government facilities may close due to local or national emergencies, administrative closings, or similar Government directed facility closings and will be communicated by the KO via the COR to the Contractor.

1.5.4.3 Contractor Support Hours: The Contractor shall provide support between the hours of 00:00 to 23:59 Monday through Sunday, whether the facility is open or closed, and during local or national emergencies, administrative closings, or similar Government directed facility closings. The Contractor shall at all times maintain an adequate workforce for the uninterrupted performance of all tasks defined within this PWS whether the Government facilities are opened or closed for the above reasons. When hiring personnel, the Contractor shall keep in mind that the stability and continuity of the workforce are essential.

1.5.5 Training Holidays: Reserved.

1.5.6 Place of Performance: Place of Performance for this BPA Call Order is Panzer Kaserne, Kaiserslautern, Germany.

1.6 Security Requirements: The following information is provided on security related matters.

1.6.1 Security Program: Contractor personnel working under this BPA Call Order require an active US (Tier 3) Secret Security Clearance at time of contract performance and must maintain the level of security required for the life of the of the contract. The security requirements are IAW with the Department of Defense Contract Security Classification Specification (DD Form 254) and 32 CFR part

117 NISPOM.

1.6.2 Personnel Security Clearance Requirements: Contractor personnel working under this contract, such as the Security Guard Supervisor and the Unarmed Security Guards, must have an active personnel security clearance at the Secret level in the Defense Information System for Security (DISS) and must maintain the level of security required for the life of the contract. The security requirements are IAW the Department of Defense Contract Security Classification Specification DD Form 254. The Contractor shall ensure that Contractor employees and subcontractor employees performing services under this contract comply with Federal Acquisition Regulation (FAR) 52.204-2 Security Requirements when the employee has access to information classified “Confidential,” “Secret,” or “Top Secret.” The Contractor shall ensure the employees comply with the Department of Defense Security Agreement (DD Form 441), and Part 117 of Title 32, Code of Federal Regulations.

1.6.2.1 Contractor Compliance: The Contractor shall ensure that all Contractor and subcontractor personnel at all tiers comply, at all times, with (i) all applicable DoD regulations, directives, instructions, policies, procedures, and other orders issued by the DoD Commander or his/her representative, (ii) U.S., Host Nation and international laws and regulations and (iii) international agreements, such as treaties, conventions, protocols, Status of Forces Agreements, Host Nation Support Agreements, and Defense Technical Agreements) that are applicable to Contractors supporting the U.S. Armed Forces under the facts and circumstances of any Host Nation. The Contractor shall comply with the most current version of ANSI/ASIS PSC.1–2022, American National Standard, Management System for Quality of Private Security Company Operations—Requirements with Guidance or the International Standard ISO 18788, Management System for Private Security Operations—Requirements with Guidance.

1.6.3 Installation Access: Access to U.S. installations and controlled areas is limited to personnel who meet security criteria and are authorized by Host Nation law to work in that country. Failure to submit required information/data and obtain required documentation or clearances in accordance with Army in Europe (AE) Regulation 190-16 (AE Reg 190-16) Installation Access Control and / or AE Regulations 640-1, will be grounds for denying access to U.S. installations and controlled areas. The Contractor shall ensure that any subcontractors used in performance of this contract complies with these requirements and that all employees, of both the Contractor and any subcontractor utilized by the

Contractor, are made aware of and comply with these requirements. Should anything in this paragraph conflict with AE Reg 190-16 or (AE) Regulation 604-1, the regulation takes precedent.

The Contractor shall be aware of and comply with all requirements associated with Installation Access Control System (IACS) Procedures. The Government is not liable for any costs associated with performance delays due solely to a firm’s failure to comply with Installation Access Control System (IACS) processing requirements.

AE Reg 190-16 can be found on the following website:

https://www.aepubs.eur.army.mil/AE-Regulations/

1.6.3.1 In addition to AE REG 190-16, access to Panzer Kaserne is in accordance with local Force Protection SOPs and the local Access Control SOPs. The Contractor shall provide the KO, via the COR, an Initial Installation Pass Log within three (3) working days after contract award (Deliverable # A.004). The log must at a minimum contain the following information: Last Name, First Name, Middle Name, Passport Number, City of Birth, and Date of Birth. The log shall be updated as employees are added or removed. The Updated Installation Pass Log shall be current and available at any time upon request by the Government and submitted to the COR within five (5) days after any changes to the log (Deliverable # A.005).

1.6.3.2 The Contractor shall collect the installation access passes the same day employment of an individual has expired or has been terminated and shall return them to the issuing office within two (2) days and notify the COR upon completion (Deliverable # A.006).

1.6.3.3 Upon termination or cancellation of this contract, the Contractor shall collect all outstanding installation access passes and return them to the issuing office within ten (10) days and notify the COR upon completion (Deliverable # A.007).

1.6.3.4 Common Access Cards (CAC): The Contractor shall provide the following information: Last, First Middle Name, Cadency Name, Personal identifier (e.g. Social Security Number, Federal Identification Number, or Tax Identification Number), date of birth, primary email address (this email address will be used to contact the individual) to the COR within thirty (30) calendar days after award (unless circumstances require otherwise and as directed by the KO) (Deliverable # A.008). The Contractor shall ensure safeguarding of Personally Identifiable Information (PII) and comply with requirements under 1.22.5.

1.6.3.4.1 The Contractor shall provide a CAC log within the first 30 calendar days after contract award and within five (5) days after changes have been made (Deliverable # A.009) (unless circumstances require otherwise and as directed by the KO). The COR will provide format and content for the log during the post award meeting. Note - CACs are Government property and must be accounted for.

1.6.4 Background Checks: Army in Europe (AE) Regulation 604-1 provides guidance pertaining to background checks for U.S. Contractors.

1.6.4.1 U.S. Citizen: The U.S. Government will determine the extent of background checks required.

The Contractor employee generally may begin performance of the contract after receiving a favorable https://www.aepubs.eur.army.mil/AE-Regulations/ local background check. The Contractor agrees to replace the employee should results of the stateside background check, if required, be unfavorable as determined by the U.S. Government. The Contractor shall also replace employees whose background check, during their tenure of employment, renders them with an unfavorable local or stateside background check, as determined by the U.S. Government. The Contractor shall forward a copy to the KO and COR of each favorable background check, within five (5) day of receipt by the Contractor, identifying such with the appropriate contract number (Deliverable # A.010). The Contractor shall forward a copy to the KO and COR of each unfavorable background check within one (1) day of receipt by the Contractor, identifying such with the appropriate contract number (Deliverable #A.011).

1.6.4.2 Local Nationals and Third Country Nationals: N/A

1.6.5 Physical Security: The Contractor shall safeguard all Government equipment, information, and property provided for Contractor use. At the close of each work period, Government facilities, equipment, and materials shall be secured IAW the Army Physical Security Program (AR 190-13), which is accessible at https://armypubs.army.mil/ProductMaps/PubForm/Details.aspx?PUB_ID=1004558 .

1.6.6 Operations Security (OPSEC) Requirements: Contractor personnel shall adhere to facility security policies and restrictions. The Contractor shall immediately report suspicious activities to security personnel.

1.7 Key Control: The Contractor shall establish and implement methods in accordance with AR 190-51 https://armypubs.army.mil/ProductMaps/PubForm/Details.aspx?PUB_ID=1003834 and AR 190-11 https://armypubs.army.mil/ProductMaps/PubForm/Details.aspx?PUB_ID=1005094 to ensure all keys issued to the Contractor by the Government are not lost or misplaced and are not used by unauthorized persons. NOTE: All references to keys include key cards. No keys issued to the Contractor by the Government shall be duplicated. The Contractor shall develop procedures covering key control that shall be included in the Contractor’s Security Plan (Deliverable # A.012) and the Quality Control Plan. Such procedures shall include turn-in of any issued keys by personnel who no longer require access to locked areas. The Contractor shall immediately report any incidents of lost or duplicate keys to the KO. In the event keys, other than master keys, are lost or duplicated, the Contractor shall, upon direction of the KO, re-key or replace the affected lock or locks; however, the Government, at its option, may replace the affected lock or locks or perform re-keying. When the replacement of locks or re-keying is performed by the Government, the total cost of re-keying or the replacement of the lock or locks shall be deducted from payment due to the Contractor. In the event a master key is lost or duplicated, all locks and keys for that system shall be replaced by the Government and the total cost deducted from the payment due to the Contractor. The Contractor shall prohibit the use of Government issued keys by any persons other than the Contractor’s employees. The Contractor shall prohibit the opening of locked areas by Contractor employees to permit entrance of persons other than Contractor employees engaged in the performance of assigned work in those areas, or personnel authorized entrance by the KO. The Contractor shall establish and implement methods of ensuring that all lock combinations are not revealed to unauthorized persons. The Contractor shall ensure that lock combinations are changed when personnel having access to the combinations no longer have a need to know such combinations. These procedures shall be included in the Quality Control Plan.

https://armypubs.army.mil/ProductMaps/PubForm/Details.aspx?PUB_ID=1004558 https://armypubs.army.mil/ProductMaps/PubForm/Details.aspx?PUB_ID=1003834 https://armypubs.army.mil/ProductMaps/PubForm/Details.aspx?PUB_ID=1005094

1.8 Post Award Conference/Periodic Progress Meetings: The Contractor shall coordinate, prepare, attend, participate in, and furnish input to scheduled and unscheduled meetings, conferences, and briefings that relate to the functions and services herein, as required by the Government, to provide effective communication and impart necessary information. The Project Manager or designated representative shall attend meetings as requested by the Government. Meeting attendees shall at times include Contractor managerial, supervisory, and other personnel knowledgeable of the subject matter.

Meetings may start or end outside of regular duty hours. The contractor shall prepare and distribute the meeting minutes for each meeting to all attendees within five (5) workdays after the meeting. The minutes shall be concurred with by the Project Manager and the Contracting Officer. (Deliverable # A.036)

1.9 Contracting Officer’s Representative (COR): Refer to Part 2 of this PWS for the definition of a COR. As determined by the KO, a COR will be appointed and identified by letter of designation on each contract, a copy of which will be provided to the Contractor by the KO. The designation letter states the responsibilities and limitations of the COR, especially with regard to changes in cost or price, estimates, or changes in delivery dates. The COR is not authorized to change any of the terms and conditions of the resulting contract. The COR monitors all technical aspects of the Contract and assists in contract administration. The COR is not authorized to obligate the Government. If the work is not written in the Contract, the COR is not authorized to request new work. The COR is authorized to perform the following functions: assure that the Contractor performs the technical requirements of the Contract, perform inspections necessary in connection with contract performance, maintain written and oral communications with the Contractor concerning technical aspects of the Contract, issue written interpretations of technical requirements, including Government drawings, designs, specifications, monitor Contractor's performance and notifies both the KO and Contractor of any deficiencies, coordinate availability of Government property, and coordinate site entry of Contractor personnel.

1.10 Key Personnel: The following are representative of the positions needed.

a. Security Guard Supervisor (SGS) and/or Alternate Security Guard Supervisor (ASGS):

The Security Guard Supervisor or Alternate shall be a U.S. citizen; have an active DOD Secret Security Clearance IAW PWS Sections 1.6.1 and 1.6.2 and have the appropriate determination from the Central Adjudication Facility; prior to performing any duties at the Trophy Site. The Security Supervisor or Alternate shall be familiar with applicable U.S. military regulations and host nation laws. The Security Guard Supervisor or Alternate shall demonstrate at a minimum three (3) years of supervisory or management experience prior to assuming the position. Experience is required to be in at a minimum one of the following career fields: armed security services, law enforcement, military service, and or contract management within two years of the contract award or selection. This experience can be credited by service in the Armed Forces, civilian law enforcement (Federal, State, or Local), or commercial security services. The nature and extent of this experience shall be such that the individual can effectively manage a security operation of the type described within the PWS.

The Security Guard Supervisor (SGS) is generally considered by the Government to be key personnel.

The Contractor shall provide a Security Guard Supervisor who shall be responsible for the performance of the work. The Alternate Security Guard Supervisor (ASGS) shall, performance Security Guard Supervisor’s duties when the Security Guard Supervisor is absent. The Contractor shall be responsible for verifying experience and qualification for each position listed and shall submit verification to the KO and COR upon request (Deliverable # A.013).

Due to the contractor employees being potential first responders to incidents, all contractor employees shall be able to provide clear oral and written communications to the customer in English at the point of service.

b. Unarmed Security Guards (USG): The USG Shall be a U.S. citizen; have an active DOD Secret Security Clearance IAW PWS Sections 1.6.1 and 1.6.2 and have the appropriate determination from the Central Adjudication Facility; prior to performing any duties at the Trophy Site. USG Personnel shall have a minimum of two (2) year experience during the previous five years from the closing date of the solicitation performing facility/installation security services for a US government agency, federal and/or local law enforcement, or a commercial security agency. The nature and extent of this experience shall be such that the individual can effectively manage a security operation of the type described within the

PWS.

1.11 Reserved

1.12 Identification of Contractor Employees: All Contractor personnel attending meetings, answering Government telephones, and working in other situations where their Contractor status is not obvious to third parties must identify themselves as such to avoid creating an impression in the minds of members of the public that they are Government officials. The Contractor shall ensure that all documents or reports produced by Contractors are suitably marked as Contractor products or that Contractor participation is appropriately disclosed.

1.12.1 Contractor workspace (staging site, on-site office, desk or work area, etc.) shall contain a sign signifying the space is occupied by Contractor employee(s) to ensure that Government employees and the public know that they are not Government employees. The proposed sign shall generally be submitted to the KO via the COR for review and acceptance (10) days after contract award (Deliverable # A.014). Workspace sign location shall be coordinated with the COR. Contractor employees shall identify themselves by name and company affiliation when answering the telephone, presenting briefings, and conducting or attending meetings and seminars. All Contractor correspondence (written, facsimile, and email display) shall include their company name.

1.12.2 Contractor Identification Badges: Contractor personnel shall be easily identifiable through the display of badges IAW Contractor Identification (AE Reg. 27-715). The Contractor (including all subcontractors) shall provide each of their employees an easily readable identification badge. The badge must include the employee’s name, the contractor’s company name, the functional area of assignment, and a recent color photograph of the employee. Companies with U.S. Government contracts will require their employees to wear these badges visibly when performing work at Government workplaces unless this would be impractical because of mission or safety considerations. Government issued access badges shall not be worn outside designated facilities where visible to the general public. The Contractor shall collect all ID Badges upon completion of the contract or termination of employee. A listing of issued ID cards shall be furnished to the KO via the COR prior to the Contract performance start date and be updated as needed to reflect Contractor personnel changes (Deliverable # A.015).

1.13 Contractor Travel: Reserved.

1.14 Other Direct Costs (ODCs): Reserved.

1.15 Data Rights: The Government has unlimited rights to all documents and materials produced under this agreement/contract. All documents and materials, produced under this agreement/contract shall be Government-owned and are the property of the Government with all rights and privileges of ownership and copyright belonging exclusively to the Government. These documents and materials may not be used or sold by the Contractor without written permission from the KO. All materials supplied to the Government shall be the sole property of the Government and may not be used for any other purpose.

This right does not abrogate any other Government rights.

1.16 Non-Disclosure Requirements: Performance under this contract may require the Contractor to access data and information proprietary to a Government agency, another Government Contractor, or of such nature that its dissemination or use other than as specified in this PWS would be adverse to the interests of the Government or others. The Contractor and Contractor personnel shall not divulge, or release data or information developed or obtained under performance of this PWS, except to authorized Government personnel, or upon written approval of the KO. The Contractor shall not use, disclose, or reproduce proprietary data, which bears a restrictive legend, other than as specified in this PWS. All documentation showing individual names or other personal information shall be controlled and protected under the provisions of the Privacy Act of 1974, Public Law 93-579, 5 United States Code (U.S.C.)

Section 552a.

The use of propaganda violates DoD Commercial Use of Imagery Guidelines stated at https://www.defense.gov/Help-Center/Article/Article/2762906/use-of-department-of-defense-imagery/ and https://www.dimoc.mil/resources/limitations/. The Contractor shall not cite any information (e.g., contract information, pictures, locations, etc.) obtained through this agreement/contract on any marketing tools to include its company website.

1.17 Non-Disclosure Statements: The Contractor shall provide signed non-disclosure agreements.

Agreement content to be approved or provided by the KO, to the Government generally no later than five (5) days after employment of new personnel (Deliverable # A.016). Disclosure of information by Contractor personnel may result in Contractor personnel removal from performance under this contract.

1.18 Reserved

1.19 Phase-In/ Phase-Out Period: The Contractor shall develop comprehensive procedures for phasing-in Contractor performance to the level prescribed and within the time allowed under the terms of this contract.

During the phase-in period, the Contractor shall as a minimum:

• Recruit, hire, and train necessary personnel

• Discuss implementation plan, milestones, process interfaces, training, orientation of workforce, assessment of potential security risks, anticipated commitments, responsibilities of the Contractor, and communicate the Phase-in plan with the COR https://www.defense.gov/Help-Center/Article/Article/2762906/use-of-department-of-defense-imagery/ https://www.dimoc.mil/resources/limitations/

• Initiate required certifications and clearances, including personnel security clearances and visas

• Initiate staffing requirements, i.e., Common Access Cards CACs, and other activities In Accordance

With (IAW) this PWS

• Ensure all staff is trained on the task requirements and ready to perform the mission by the end of the phase-in period

Phase-Out Period: The Contractor shall provide a Phase-Out Plan 30 days after award. (Deliverable #A.037) After the KO has approved the Phase-Out Plan, the Contractor shall implement the plan 45 days prior to the end of the performance period. The plan shall describe how the Contractor shall approach the following issues: employee notification, retention of adequate workforce during the phase out period, turnover of work in progress, transfer of data and information and any other actions required to ensure continuity of operations. The Contractor's phase-out procedures shall not disrupt or adversely impact day-to-day conduct of Government business. During the phase-out period, the incumbent shall be fully responsible for providing services at all sites. The KO shall approve changes to the Phase-Out Plan.

As a minimum, the Phase-Out Plan shall:

• Discuss mobilization, milestones, process interfaces, demobilization, assessment of potential security risk, anticipated commitments, responsibilities of the contractor, and communicate the plan with the COR.

Discuss the communication that may be required with the incoming Contractor to ensure a successful transition.

1.20 Safety: The following provides information pertaining to Safety and Accident Prevention:

1.20.1 The Contractor shall complete and provide safety notifications required by host nation authorities and will provide documented proof to the KO via the COR, generally no later than ten (10) days that such notifications were made (Deliverable # A.018).

1.21 Environmental Compliance: The following provides information on Environmental Compliance.

1.21.1 Environmental Compliance Plan and Program: Within 30 days after award of contract, the Contractor shall ensure that all of its operations and activities conform to Host Nation and place of performance specific environmental policy requirements. The Contractor shall ensure that all Contractor personnel have received appropriate levels of training in the handling, use, storage, and disposal of hazardous material. In addition, the Contractor shall ensure that all Contractor controlled activities at the place of performance are conducted in accordance with the local Spill Prevention and Response Plan, Solid Waste Policy, and applicable Host Nation environmental laws / standards (Deliverable # A.019).

1.21.2 The Contractor must immediately report any hazardous substance spills to the appropriate Fire Department and inform the COR in writing (Deliverable # A.020).

1.21.3 The Contractor shall contact the COR or the place of performance specific Directorate of Public Works-Environmental Division for a copy of the appropriate Environmental Policy, Spill Prevention and Response Red Plan, and Garrison Solid Waste Policy.

1.22 Required Training: The following provides information on most common training requirements across ordering agencies. This is not an all-inclusive section and may vary depending on the place of performance and type of services.

1.22.1 Anti-Terrorism (AT) Level I Training: All Contractor employees, including subcontractor employees, who are employed under the contract, shall complete AT Level I Training generally within thirty (30) days (Deliverable # A.021) after contract start date and generally within thirty (30) days after employment of new personnel. Contractor personnel travelling overseas shall complete area of responsibility (AoR) specific AT awareness training for U.S. based Contractor employees and associated subcontractor employees. The Contractor shall submit certificates of completion for each affected Contractor employee and subcontractor employee to the COR generally within five (5) days after completion of this training by all employees and subcontractor personnel. AT Level I awareness training is available at https://jkodirect.jten.mil. Contractor personnel shall complete refresher training (Deliverable # A.022) every twelve (12) months except AoR specific AT Level I Training, which shall be completed as required by local AT policies.

If training cannot be conducted on the website, the Contractor shall coordinate with the COR who will contact the local AT Officer at their assigned location for classroom training. Contractor personnel completing training in the classroom will receive a certificate or the training attendance roster signed by the AT Officer. Verification of the training shall be provided to the COR generally within five (5) days after completion of the training.

1.22.2 OPSEC Training: All Contractor employees, including subcontractors, shall complete Level I OPSEC Training generally within thirty (30) days of employment after Contract award. Verification of the training shall be provided to the COR generally within five (5) days after completion of the training for new employees (Deliverable # A.023).

OPSEC Level I Training is available at http://www.cdse.edu/catalog/elearning/GS130.html. Contractor personnel must complete refresher training every 12 months. Verification of refresher training shall be provided to the COR generally within five (5) days after completion of the training (Deliverable # A.024).

If training cannot be conducted on the website, the Contractor shall coordinate with the COR, who will contact the local OPSEC Officer at their assigned location for classroom training. Contractor personnel completing training in the classroom will receive a certificate or the training attendance roster signed by the OPSEC Officer. Verification of the training shall be provided to the COR generally within five (5) days after completion of the training.

1.22.3 iWATCH Training: The Contractor and all associated subcontractors shall brief all employees on the local iWATCH program (training standards provided by the requiring activity ATO). This locally developed training will be used to inform employees of the types of behavior to watch for and instruct employees to report suspicious activity to the COR. This training shall be completed generally within thirty (30) days after the contract is awarded, and generally within thirty (30) after new employees commence contract performance. The results shall be reported to the COR generally within thirty-five (35) days after the Contract is awarded and generally within thirty-five (35) days after new https://jkodirect.jten.mil/ http://www.cdse.edu/catalog/elearning/GS130.html employees commence Contract performance (Deliverable # A.025). Training slides can be found on the Army OneSource website:

https://www.armywarcollege.edu/iwatch/

1.22.4 Information Assurance (IA) Training:

1.22.4.1 All Contractor employees, including subcontractors, requiring access to Government information systems shall complete the Department of Defense (DoD) IA Cyber Awareness Training generally within ten (10) days (Deliverable # A.026) after contract start date, or generally ten (10) days after employment of new personnel. Training is available at: https://jkodirect.jten.mil/ or https://cs.signal.army.mil/default.asp?title=clist.

1.22.4.2 All Contractor employees, including subcontractors, working information technology (IT)/IA functions shall comply with DoD and Army training requirements per Information Assurance Training Certification and Workforce Management DoD Directive (DoDD) 8570.01, Information Assurance Workforce Improvement Program DoD 8570.01-M, and Information Assurance AR 25-2.

1.22.4.3 All Contractor employees, including subcontractors, performing services under this contract with access to a Government information system must be registered in the Army Training Certification Tracking System (ATCTS), at: https://atc.us.army.mil/iastar/index.php. Verification of registration shall be provided to the COR generally within two (2) days after registration (Deliverable # A.027).

Contractor personnel must complete refresher training every 12 months. Verification of the training shall be provided to the COR generally within two (2) days after completion of the training (Deliverable # A.028).

1.22.5 Personally Identifiable Information (PII): Contractor employees, including subcontractors, performing services under this contract with access to PII and a Government information system shall complete “Identifying and Safeguarding PII” generally within 30 calendar days of employment.

Contractor personnel shall complete refresher training every twelve (12) months from initial completion.

The Contractor shall provide the COR a copy of the training certificates for its employees generally no later than five (5) days after completion (Deliverable # A.029). Training is available at https://jkodirect.jten.mil/html/COI.xhtml?course_prefix=DOD&course_number=-US1366 .

1.22.6 Controlled Unclassified Information (CUI) Training: DoD CUI site:

https://securityawareness.usalearning.gov/cui/index.html This course is mandatory training for all DoD military, civilian, and contractor personnel with access to controlled unclassified information and may be required when specified in the PWS (Deliverable # A.030). The course provides information on accessing, marking, safeguarding, decontrolling and destroying CUI along with the procedures for identifying and reporting security incidents. The contractor personnel shall complete the training generally within 30 days of contract award or within 30 days of beginning employment under the contract, and annually thereafter. Verification of the training shall be provided to the COR upon request.

1.22.7 Threat Awareness Reporting Program (TARP): For all contractors with security clearances.

Per AR 381-12 Threat Awareness and Reporting Program (TARP), contractor employees must receive annual TARP training by a CI agent or other trainer.

https://www.armywarcollege.edu/iwatch/ https://jkodirect.jten.mil/ https://cs.signal.army.mil/default.asp?title=clist https://atc.us.army.mil/iastar/index.php https://jkodirect.jten.mil/html/COI.xhtml?course_prefix=DOD&course_number=-US1366 https://securityawareness.usalearning.gov/cui/index.html

1.23 Reserved.

1.24 Notice to Proceed: the notice to proceed will be provided as indicated below.

__X__ The effective date of contract will constitute the date of notice to proceed _____ A notice to proceed letter will be issued _____ The date of the letter transmitting the contract will constitute the date of the notice to proceed.

1.25 Electromagnetic Compatibility Directive: Reserved

1.26 Government Property and Services: Refer to Part 3 of this PWS for Government property (GP) for this contract. All Government property under this contract is considered incidental property.

PART 2

DEFINITIONS & ACRONYMS

2. Definitions and Acronyms

2.1 Definitions: Although not inclusive of every term used within this PWS, the following provides a list of definitions used throughout this PWS and commonly used in the acquisition field.

Automated Data Processing Equipment (ADPE) – means equipment such as computers, copiers, printers, and fax machines not connected to the Government network.

Contracting Officer (KO) – means a person with authority to enter into, administer, and or terminate agreements/contracts, and make related determinations and findings on behalf of the Government. Note:

The only individual who can legally bind the Government.

Contracting Officer’s Representative (COR) – As defined in DFARS 202.101, means an individual designated and authorized in writing by the Contracting Officer to perform specific technical or administrative functions. Department of Defense Instruction (DoDI) 5000.72, Part II Definitions states the following when defining a COR: “Defined in subpart 202.101 of Reference (f). Any individual delegated responsibilities pursuant to subpart 1.602-2 of Reference I, regardless of local terminology, must be certified in accordance with this instruction. For example, local terminology can be COR, contracting officer’s technical representative, technical point of contact, technical representative, alternate COR, administrative COR, assistant COR, line-item manager, task order manager, quality assurance personnel, quality assurance evaluator, or COR management.” In addition, Army Regulation 70-13, Chapter 2, paragraph 2-2g, states, in part, the following when providing support personnel to assist the COR, “…These other surveillance support personnel may serve as on-site representatives of the COR in performance of actual contract surveillance if they meet all COR requirements and have been appointed by the Contracting Officer as alternate CORs.”

Contractor – means a supplier or vendor awarded a contract, task order, or BPA call order to provide specific supplies or service to the Government. The term used in this agreement/Order refers to the prime contractor.

Contractor-acquired property - means property acquired, fabricated, or otherwise provided by the Contractor for performing a contract, and to which the Government has title.

Day – means, unless otherwise specified, a calendar day.

Defective Service – means service output that does not meet the standard of performance associated with the Performance Work Statement.

Deliverable – means anything that can be physically delivered but may include non-manufactured things such as meeting minutes or reports.

Government-furnished property - means property in the possession of, or directly acquired by, the Government and subsequently furnished to the contractor for performance of a contract. Government-furnished property includes, but is not limited to, spares and property furnished for repair, maintenance, overhaul, or modification. Government-furnished property also includes Contractor-acquired property if the Contractor-acquired property is a deliverable under a cost contract when accepted by the Government for continued use under the contract.

Government property - means all property owned or leased by the Government. Government property includes both Government-furnished property and Contractor-acquired property. Government property includes material, equipment, special tooling, special test equipment, and real property. Government property does not include intellectual property and software.

Local National (LN) - Any individual who is a citizen of the country in which the Contract is being performed.

Performance Work Statement (PWS) - A statement of work for performance-based acquisitions that describes the required results in clear, specific, and objective terms with measurable outcomes.

Physical Security – means that part of security concerned with physical measures designed to safeguard personnel; to prevent unauthorized access to equipment, installations, material, and documents; and to safeguard against espionage, sabotage, damage, and theft.

Property Administrator - means an authorized representative of the KO appointed in accordance with agency procedures, responsible for administering the contract requirements and obligations relating to Government property in the possession of a Contractor.

Quality Assurance (QA) – (or Government contract quality assurance) means the various functions, including, inspection, performed by the Government to determine whether a Contractor has fulfilled the contract obligations pertaining to quality and quantity.

Quality Assurance Surveillance Plan (QASP) – means the key Government-developed surveillance process document and is applied to Performance-Based Service Contracting (PBSC). The QASP is used for managing Contractor performance assessment by ensuring that systematic quality assurance methods validate that Contractor quality control efforts are timely, effective, and are delivering the results specified in the contract or task order. The QASP directly corresponds to the performance objectives and standards (i.e., quality, quantity, timeliness) specified in the Performance Work Statement (PWS). It provides specific details on how the Government will survey, observe, test, sample, evaluate, and document Contractor performance results to determine if the Contractor has met the required standards for each objective in the PWS. The QASP, with very few if any exceptions, is an internal to Government document.

Quality Control – means all necessary measures taken by the Contractor to assure that the quality of an end product or service shall meet contract requirements.

Quality Control Plan (QCP) – A plan which defines the Contractor’s quality control program and through which the Contractor assures that its work complies with the requirements of the Contract.

Statement – means the specific results-based activities required to satisfy High Level Objective (HLOs).

A statement contains a result, the context of the statement, and the required action(s). Statements focus on “what” is to be accomplished; however, they are not prescriptive in describing “how” the outcome is to be achieved. Each HLO may have several statements to flesh out the areas necessary to meet the objective.

Statements are similar to Level 3 in a Work Breakdown Structure.

Subcontractor – means one that enters into a contract with a prime Contractor. The Government does not have privity of contract with the subcontractor.

Workday - The number of hours per day the Contractor provides services in accordance with the contract.

Work Week - Monday through Friday, unless otherwise specified.

2.2 Acronyms: Although not inclusive of every term used within this PWS, the following provides a list of acronyms used throughout this PWS or commonly used in the acquisition field.

7ATC 7th Army Training Command

ACO Administrative Contracting Officer

ACOR Alternate Contracting Officer's Representative

ACP Access Control Point

ADP Army Doctrine Publications

AE Army in Europe

AFARS Army Federal Acquisition Regulation Supplement

AHA Activity Hazard Analysis

AOR Area of Responsibility

APO Army Post Office

AR Army Regulation

ASG Areas Support Group

ASGS Alternate Security Guard Supervisor

AT Anti-terrorism

ATCTS Army Training Certification Tracking System

AQL Acceptable Quality Level

BAC Blood Alcohol Content

BDOC Base Defense Operations Center

BPA Blanket Purchase Agreement

CAC Common Access Card

CCE Contracting Center of Excellence

CET Convoy Escort Team

CFE Conventional Forces Europe

CFR Code of Federal Regulations

CONUS Continental United States (excludes Alaska and Hawaii)

COR Contracting Officer’s Representative

COTS Commercial-Off-the-Shelf

CPR Cardio-Pulmonary Resuscitation

DA Department of the Army

DD250 Department of Defense Form 250 (Receiving Report)

DD254 Department of Defense Contract Security Requirement List

DFAC Dining Facility

DFARS Defense Federal Acquisition Regulation Supplement

DMDC Defense Manpower Data Center

DoD Department of Defense

DoDI Department of Defense Instruction

EDE Explosive Trace Detection Equipment

EST Engagement Skills Trainer

FAR Federal Acquisition Regulation

FLC Facility Level Clearance

FRG Federal Republic of Germany

FPCON Force Protection Condition

FPOC Force Protection Operation Center

FST Field Sobriety Test

GFP Government Furnished Property

GCSS-Army Global Combat Support System-Army

GTRAC GCSS-Army Training and Certification system

HIPAA Health Insurance Portability and Accountability Act

HLO High Level Objective

HMMWV High Mobility Multi-Wheeled Vehicle

HN Host Nation

IA Information Awareness

IAC Installation Access Control

IACO Installation Access Control Office

IAW In accordance with

IBA Interceptor Body Armor

ID Identification

IGCE Independent Government Cost Estimate

IMP International Military Police

IT Information Technology

JTR Joint Travel Regulation

JPAS Joint Personnel Adjudication System

KAF Kosovo Armed Forces

KFOR Kosovo Force

KSF Kosovo Security Forces

KO Contracting Officer

LMR Land Mobile Radio

LN Local National

LNAR Local National Access Request

LOGCAP Logistics Civil Augmentation Program

LSD Lysergic Acid Diethylamide

MNBG-E Multinational Battle…