W564KV-17-R-0002_Amd_0001_dtd_11-7-16.pdf

0010918386

AMENDMENT OF SOLICITATION/MODIFICATION OF CONTRACT

Except as provided herein, all terms and conditions of the document referenced in Item 9A or 10A, as heretofore changed, remains unchanged and in full force and effect.

15A. NAME AND TITLE OF SIGNER (Type or print)

30-105-04EXCEPTION TO SF 30

APPROVED BY OIRM 11-84

STANDARD FORM 30 (Rev. 10-83) Prescribed by GSA

FAR (48 CFR) 53.243

The purpose of this amendment is as follow s:

1. To address the questions and answ ers submitted in accordance w ith the solicitation instructions.

2. Extend the closing date and time to 15 November 2016 at 2:00PM Local Central European Time.

3. Update the PWS w ith changes to paragraphs 5.1.7, 5.1.16(2), and 5.2 Non-Vehicular Services b.

4. Please see the summary of changes.

5. All other terms and conditions remain unchanged.

1. CONTRACT ID CODE PAGE OF PAGES

J 1 29

16A. NAME AND TITLE OF CONTRACTING OFFICER (Type or print)

16C. DATE SIGNED

BY 07-Nov-2016

16B. UNITED STATES OF AMERICA15C. DATE SIGNED15B. CONTRACTOR/OFFEROR

(Signature of Contracting Officer)(Signature of person authorized to sign)

8. NAME AND ADDRESS OF CONTRACTOR (No., Street, County, State and Zip Code) X W564KV-17-R-0002

X 9B. DATED (SEE ITEM 11)

19-Oct-2016

10B. DATED (SEE ITEM 13)

9A. AMENDMENT OF SOLICITATION NO.

11. THIS ITEM ONLY APPLIES TO AMENDMENTS OF SOLICITATIONS

X The above numbered solicitation is amended as set forth in Item 14. The hour and date specified for receipt of Offer X is extended, is not extended.

Offer must acknowledge receipt of this amendment prior to the hour and date specified in the solicitation or as amended by one of the following methods:

(a) By completing Items 8 and 15, and returning 1 copies of the amendment; (b) By acknowledging receipt of this amendment on each copy of the offer submitted;

or (c) By separate letter or telegram which includes a reference to the solicitation and amendment numbers. FAILURE OF YOUR ACKNOWLEDGMENT TO BE RECEIVED AT THE PLACE DESIGNATED FOR THE RECEIPT OF OFFERS PRIOR TO THE HOUR AND DATE SPECIFIED MAY RESULT IN

REJECTION OF YOUR OFFER. If by virtue of this amendment you desire to change an offer already submitted, such change may be made by telegram or letter, provided each telegram or letter makes reference to the solicitation and this amendment, and is received prior to the opening hour and date specified.

12. ACCOUNTING AND APPROPRIATION DATA (If required)

13. THIS ITEM APPLIES ONLY TO MODIFICATIONS OF CONTRACTS/ORDERS.

IT MODIFIES THE CONTRACT/ORDER NO. AS DESCRIBED IN ITEM 14.

A. THIS CHANGE ORDER IS ISSUED PURSUANT TO: (Specify authority) THE CHANGES SET FORTH IN ITEM 14 ARE MADE IN THE

CONTRACT ORDER NO. IN ITEM 10A.

B. THE ABOVE NUMBERED CONTRACT/ORDER IS MODIFIED TO REFLECT THE ADMINISTRATIVE CHANGES (such as changes in paying office, appropriation date, etc.) SET FORTH IN ITEM 14, PURSUANT TO THE AUTHORITY OF FAR 43.103(B).

C. THIS SUPPLEMENTAL AGREEMENT IS ENTERED INTO PURSUANT TO AUTHORITY OF:

D. OTHER (Specify type of modification and authority)

E. IMPORTANT: Contractor is not, is required to sign this document and return copies to the issuing office.

14. DESCRIPTION OF AMENDMENT/MODIFICATION (Organized by UCF section headings, including solicitation/contract subject matter where feasible.)

10A. MOD. OF CONTRACT/ORDER NO.

2. AMENDMENT/MODIFICATION NO. 5. PROJECT NO.(If applicable)

6. ISSUED BY

3. EFFECTIVE DATE

07-Nov-2016

CODE

TCC-KAISERSLAUTERN

KO DIRECTORATE OF CONTRACTING

UNIT 23156

09054 APO

UNITED STATES OF AMERICA (THE)

W564KV 7. ADMINISTERED BY (If other than item 6)

4. REQUISITION/PURCHASE REQ. NO.

CODE

See Item 6

FACILITY CODECODE

EMAIL:TEL:

W564KV-17-R-0002

SECTION SF 30 BLOCK 14 CONTINUATION PAGE

SUMMARY OF CHANGES

SECTION SF 30 - BLOCK 14 CONTINUATION PAGE

The following have been added by full text:

QUESTIONS AND ANSWERS

Questions and Answers for Solicitation W564KV-17-R-0002:

1. Local Drayage Area 2 Wiesbaden: Why is there a CLIN for installations/ uninstallations 0002AF and another CLIN (0002AG) 21-70 installations/uninstallations.

Answer: ELIN has been deleted.

2. Local Drayage Area 3 Rhineland Pfalz: MHEO Material Handling Equipment Officer. Which qualifications are necessary for this employee additionally to the forklift license?

Answer: There is no additional qualifications needed.

3. Can you define the scope of work of the MHEO?

Answer: Move appliances and furniture from A to B or from B to A. Load/unload appliances and furniture on the truck/trailer and the same duties as a non-vehicular (material-handler).

4. Local Drayage Area 3 Rhineland Pfalz: What does GSE means?

Answer: Government Support Element.

5. According page 62 E. Basis for Award and Evaluation Criteria (1) “Award will be made to a single offeror for each country…” Does that statement means that the offeror can give a quote for only one country e.g. Germany?

Answer: An offeror can provide a quote for each country, a technical, past performance, and price proposal for each country shall be submitted.

6. Does the offeror have in this case disadvantages against a competitor who quote for all countries?

Answer: No, each country and the relevant proposals will be considered separately.

7. Or is it a general requirement to quote for all countries?

Answer: Offerors may submit a proposal for one or all countries. Each country shall have its own proposal to be evaluated separately.

8. Out of country – CLIN for Area 5 Ansbach is the CLIN 0005AE an out-of-country CLIN which covers max. 2000 km radius. In Area 7 Garmisch there are different out-of-country CLINs for different radii. Can you explain why the offeror should split the same distance into different pieces on the one hand (Garmisch) and into a unit price in the other hand (Ansbach).

I am asking this questions because I see a difference between the price to e.g. Poland and Romania or Bulgaria. I understand that there might be the tension of a mixed calculation. But this 0005 AE covers a delivery (or pick up) in Prague for the same price as the transport to Sofia.

Answer: Each US Army Garrison support her own customers. For Example: Ansbach have the special mission to support our customer in EAST Europe. Garmisch have customers for example in Berlin.

9. Benelux Price Sheet: For Area 2 – Belgium there are different out of country CLINs. And the normal CLINs for Belgium ended with the radius of 250 KM.

Answer: In Belgium area Clin # within 50km...........for customers living around Chievres, Mons (1).

Clin # within 51-100km.......for our customers living around Brussels (2).

Clin # within 101-150km..... for our customers living around Klein-Brogel Air Base (3).

Clin # within 151-250km..... for our customers living over 151km radius from Chievres, but still in Belgium.

Outside of Belgium:

Clin # within 25-150km.....for customers living at Lillle, France (just after the border) (4).

Clin # within 151-300km.....for customers living around Paris, France (5) and living in Luxembourg (5).

Clin # within 301-500km.....for customers living around Strasbourg, France (6).

Clin # within 501-800km.....for customers living around Brest, Nantes, Bordeaux (France) (7) Clin # within 801-1100km....for customers living around Toulon, south of France (8)

10. In Area 1 – Netherlands there are no out of country CLINs mentioned in this solicitation. But there are radii up to 500 and 800 KM.

Answer: CFMO-Schinnen delivers up to top of Germany, Kiel, Bremerhafen, Bremen and Hamburg.

Middle Germany like Munster, Kalkar and Bonn for example.That's why the ClINS with AE and AF exists for payments CFMO-Schinnen.

11. We checked the max. distances between Schinnen and the boarders of the Netherlands. The max. radius is 300 KM within the Netherlands. In the historical monthly data of the year 2014 there are transports in the radii 0011AE and 0011AF. Are these transports out-of-country transports?

Answer: CFMO-Schinnen delivers up to top of Germany, Kiel, Bremerhafen, Bremen and Hamburg.

Middle Germany like Munster, Kalkar and Bonn for example. That's why the ClINS with AE and AF exists for payments CFMO-Schinnen.

12. Does this solicitation cover movements and transports from one Warehouse to another? Eg. from Sembach to Baumholder? Or from a CFMO to a FMO?

Answer: See 5.1 i. Drayage: The Contractor shall perform drayage services from the origin FMO warehouse to the customer’s home (and vice-versa).

Exception: Under direction from IMCOM Directorate Europe and a written request from the FMO the contractor can deliver and pick up from a FMO Warehouse to another FMO Warehouse.

13. Or covers this solicitation only custom deliveries and pick-ups?

Answer: See answer to number 12. See 5.1 i. Drayage: The Contractor shall perform drayage services from the origin FMO warehouse to the customer’s home (and vice-versa).

Exception: Under direction from IMCOM Directorate Europe and a written request from the FMO the contractor can deliver and pick up from a FMO Warehouse to another FMO Warehouse.

14. As i read the solicitation, the decision will be made per country. What happens, if you add all 4 countries and the total rate is overall cheaper, will it go to one offeror, although this one might be expensive in one country?

Answer: No, each country will be evaluated separately and award made to the lowest offeror per country, not overall.

15. Or will it be strictly decided country by country?

Answer: Country by country.

16. GSE-Furnishings items volume conversion table, to my understanding, we have a problem in that list. On page 4 item three and item five wardrobe collapsible and 2 door , modular, disassembled fh. Both items has a volume of 0,33 and 0,32 cbm. We had that dispute as well in the past at Belgium and at another contract with the Airforce at Spangdahlem. The volume has to be charged for the wardrobe, at the reassembled stage, this is the way we charge, according to German law, the volume for our commercial moves. In both cases (Belgium and Spangdalem) we came to the agreement to charge 1.05 cbm per wardrobe. We want to ask you, to change the GSE list accordingly.

Answer: The volume conversion table is information only. See 5.1 i. Drayage: The local FMO give the directive to assemble or disassembled the items for delivery. The enterprise military housing (emh) system we are using to support our customers will be updated at the time of award for each contract.

17. You mention for Wiesbaden loading address is Bldg 1052 Wiesbaden Air Field. As the current warehouse is located in Wackernheim, will that change again or is it just a mistake??

Answer: The correct warehouse address for the USAG Wiesbaden FMO is:

BLDG 6297, McCully Barracks, 55263 Wackernheim. The other address is not in use anymore.

18. In the cft-list we found 3 major changes, which could reflect to the calculation

Answer: The volume conversion table is information only. See 5.1 i. Drayage: The local FMO give the directive to assemble or disassembled the items for delivery. The enterprise military housing (emh) system we are using to support our customers will be updated at the time of award for each contract.

a. refrigerator 4110-00-GOQ-4721 is marked on the current cft-list with 64,3cft = 1,82 cbm on the list attached to the solicitation it is marked only with 1,22 cbm??

Answer: The volume conversion table is information only. See 5.1 i. Drayage: The local FMO give the directive to assemble or disassembled the items for delivery. The enterprise military housing (emh) system we are using to support our customers will be updated at the time of award for each contract.

b. coffee table modular 7105-00-FSC-5979 marked on yr list as 7105-00-AFH-5979 current list marked with 0,27cbm on yr list with only 0,05cbm as this is an item is ordered for transport very often, the difference is reflecting to the the cbm rate. Which volume is correct?

Answer: The volume conversion table is information only. See 5.1 i. Drayage: The local FMO give the directive to assemble or disassembled the items for delivery. The enterprise military housing (emh) system we are using to support our customers will be updated at the time of award for each contract.

c. Same applies to end table modular 7105-00-AFH-5978, current list 0,22 cbm new list only 0,04cbm, also this item is ordered very often, so this difference is reflecting to the cbm rate.

Answer: The volume conversion table is information only. See 5.1 i. Drayage: The local FMO give the directive to assemble or disassembled the items for delivery. The enterprise military housing (emh) system we are using to support our customers will be updated at the time of award for each contract.

19. On 0002AF and 0002Ag you have two clins for the local drayage Wiesbaden. The same situation, is in Stuttgart.

At the moment we have two rates in place for installation below 20 and above. My question, why isn`t the same clins for Stuttgart?

Answer: ELIN has been deleted.

20. Part 5 Specific Tasks Point 5.1.7 maximum daily volume. You write, there will be a maximum of 40 hours per day and location for the non vehicular services. In Stuttgart and in Ansbach we are often way above this number, does this mean, we are not allowed to have more hours on the NVS, even it is requested?

Answer: According to PWS 5.1 g. For Non-Vehicular services within or outside of Germany, the Contractor shall perform no more than 40 hours per day, per location (warehouse) within each area referenced in

5.1. c., as required.

21. Exhibit 6 CubicMeterListing related question: Tables have the same measurement. The first one is calculated mounted. The second one is calculated knocked down. It is common practice in our branch that we calculate mounted cubic meters. Within the last solicitation there were different cubic meters for the bed platform modular.

Can you please adapt the CubicMeterListing (Exhibit 6) to mounted and packed items as exemplary shown above?

Answer: The volume conversion table is information only. See 5.1 i. Drayage: The local FMO give the directive to assemble or disassembled the items for delivery. The enterprise military housing (emh) system we are using to support our customers will be updated at the time of award for each contract.

22. Paragraph D.3.d.i, 2nd paragraph 2nd sentence, Tab A. Is it correct to presume that the requirement for an original signature is intended to mean a hand written signature versus a digital signature by virtue of the fact that proposals are to be submitted electronically to the e-mail addresses of paragraph A.1?

Answer: A digital signature will be accepted.

23. Paragraph D.3.d.i, 3rd paragraph, Tab B. The existence of a tab indicates a requirement for some type of documentation, yet the required documentation to be submitted is not specified. Do you want a simple statement indicating that our SAM certification is current, complete and accurate or do you want a completed hard copy of the solicitation certifications and representations? Please specify what is to be included under tab B.

Answer: A printout of your registration in SAM or a statement verifying current and accurate and providing the CAGE and DUNS will also be accepted.

24. Paragraph D.3.d.ii, Volume II- Technical Proposal, Subfactor 2: Technical Experience. Is the Reference Information Sheet Exhibit A, the document at page 98 of 103 of the solicitation as posted in FBO? The reason for this question is that there is no document neither listed nor marked in the FBO postings with such title of exhibit identification.

Answer: Yes. I am attaching it separately to this amendment as well.

25. Paragraph D.3.d.ii, Volume II- Technical Proposal, Subfactor 2: Technical Experience. Assuming that the document at page 98 of the posted solicitation is the Reference Information Sheet, it is not clear as to who should prepare this form. The solicitation as written seems to make it a responsibility of the Offeror yet block 13 of the form seems to be reserved for the Government. Are we to complete up to item 12 and then provide this to a Government agency or commercial concern to whom we provided similar and relevant services or is item 13 reserved for your use? In the event block 13 is to be completed by the Government agency or commercial concern are they required to submit the completed form directly to your office in the same fashion as the Past Performance Questionnaire, or are they to return the form to us to submit with the proposal?

Answer: The offeror shall complete the form and block 13 is reserved for the Government’s rating. You will submit directly to this officer and the Source Selection Team will complete item 13.

26. Paragraph D.3.d.ii, Volume II- Technical Proposal, Subfactor 2: Technical Experience, 3rd paragraph. If we choose to send contracts in lieu of the Reference Information sheets, do you want the entire contract or extracted pages with the PWS to demonstrate complexity, scope, type of work and magnitude?

Answer: Please send a summary of the contracts similar to what is required by the reference sheet. Per the solicitation, “The information provided by an offeror concerning its recent and relevant contract(s) shall be detailed enough for the evaluator to determine its complexity, scope, type of work, and magnitude.” However, please do not submit complete contracts, simply a summary giving the SST the relevant information.

27. Paragraph D.3.d.iii, Volume III- Past Performance, item 2. Will you accept a completed and posted CPAR report in lieu of Past performance Questionnaires? Can we submit CPAR with the proposal and our customer submits the Past Performance Questionnaire directly to you even if these cover the same contract and periods?

Answer: The Government can access CPARS so that is unnecessary. PPQ should be submitted by the person completing the forms to this office.

28. Paragraph D.3.d.iii, Volume III- Past Performance, item 3. Can you please provide the documents referenced as follows as none of the posted documents correspond exactly to the titles or identifications listed:

a. Summary Page: Past Performance Specific Relevant Contract Reference Sheets ………….in accordance with Attachment 1.

Answer: Summary page can be in offeror format.

b. Consent Letter: sample consent letter as Attachment 1.

Answer: This can also be in offeror format and needs to authorize the government to pull information of Subcontractors, teaming partner, or joint venture partner performing between 15% and 49% of the work.

c. Specific Relevant Contracts Format: Attachment 2

Answer: Attached to this amendment as “Past Performance Questionnaire Forms”

29. Can you please confirm or otherwise that pursuant to Addendum to provision 52.212-2, Basis for Award and Evaluation Criteria, B, and D(4) the solicitation foresees the possibility of an award to an offeror that submits a proposal only for a single country versus all 3 countries?

Answer: Each country, Germany, BENELUX, and Italy proposals will be considered separately and an award will be made for each country. An offeror need not submit a proposal for all countries.

SECTION SF 1449 - CONTINUATION SHEET

SOLICITATION/CONTRACT FORM

The required response date/time has changed from 09-Nov-2016 02:00 PM to 15-Nov-2016 02:00 PM.

The following have been modified:

PERFORMANCE WORK STATEMENT

PERFORMANCE WORK STATEMENT (PWS)

Drayage Installation Management Command, Europe

Government Support Element G4

WK4FVK

Part 1

General Information

This is a non-personal services contract to provide distribution (drayage) services for furniture and appliances, the installation/removal of Government owned domestic appliances, and non-vehicular (material-handlers) services for the Installation Management Command and the United States Army, Europe. These services will be provided theater wide, to include Germany, Italy, Belgium, and the Netherlands. The Government shall not exercise any supervision or control over the contract service providers performing the services herein. Such contract service providers shall be accountable solely to the Contractor who, in turn is responsible to the Government.

1. Introduction:

The purpose of this acquisition is replace eight recurring contracts that provide local drayage distribution services for Government owned furniture and domestic appliances as well the installation and removal of domestic appliances for the Army in Europe Army Family Housing (AFH) and Unaccompanied Personnel Housing (UPH).

It’s the Government intent to issue an Indefinite Delivery/Indefinite Quantity (IDIQ) type contract with Firm-Fixed Prices.

1.1 Background:

IMCOM-E, GSE/G4 Furnishings Branch has a requirement provide local drayage distribution services for Government owned furniture and domestic appliances as well the installation and removal of domestic appliances for the Army Theater in Europe.

1.2 Responsibilities: The contractor shall assume total responsibility for all requirements stated herein on the commencement date of the performance period. The contractor shall perform as specified in this contract and under the direction of the Contracting Officer (KO).

1.2.1 Work Responsibility: The contractor shall perform all work and assume responsibility for planning, programming, administering, managing, and executing all functions necessary to provide the services specified in this PWS. The contractor shall conduct work in accordance with this PWS and all applicable United States (U.S.), German, or applicable country, and local laws, regulations, standards, provisions, and directives to include applicable publications in Part 6 (Applicable Publications). The contractor shall ensure that all work meets the level of service, performance standards, or tolerances specified in the PWS or in applicable referenced documents.

1.2.2 Administrative Responsibility: The contractor shall perform all related administrative actions required to provide services or perform work such as material requisitioning, Quality Control (QC), financial control, meetings, and correspondence. The contractor shall also maintain accurate and complete records, files, and libraries of documents to include all U.S., German, or applicable country, and local regulations, standards, provisions, codes, laws, technical manuals, and manufacturers’ instructions and recommendations that are necessary and related to the functions being performed. The contractor shall compile historical data, prepare required reports, and submit information as specified by the Deliverable List presented in this PWS.

1.3 Objectives:

The general objective of this contract is to provide high quality and timely distribution for Government owned furniture and domestic appliances to and from customer’s homes in and around the US Army Installations in Europe.

1.4 Functional Areas:

The work under this contract will be performed at customer’s homes, Troop buildings, at local Furnishings Management Offices and Furnishings Warehouses.

1.5 Period of Performance:

The period of performance shall be for one (1) Base Period of 12 months and four (4) 12-month option periods.

The tentative Periods of Performance reads as follows:

Base Period 01 January – 31 December 2017 Option Period I 01 January – 31 December 2018 Option Period II 01 January – 31 December 2019 Option Period III 01 January – 31 December 2020 Option Period IV 01 January – 31 December 2021

1.6 Management and Administration:

1.6.1 Phase In /Phase Out Period:

a. Task 1: Phase-In/Phase-Out

1. Phase-In: A 2 week phase-in period begins at time of award to enable the contractor to become familiarized with the contract requirements prior to being required to perform to the full standard. This time is allotted to allow the contractor to obtain assets, obtain new employees, obtain installation access passes, and/or train new employees in order to execute the requirements of the contract as stated within this PWS. The contractor is also permitted to visit the FMO warehouse and meet with the Contracting Officer Representative (COR) in order to get familiar with daily procedures.

a. After contract award, but prior to the start of performance, the contractor shall submit a staffing plan demonstrating that their own workforce will perform at least 25% of the required labor to perform the services as required in this PWS. The subcontracting of additional labor shall not exceed 75% of the labor required to perform all services in this PWS.

2. Phase-Out: 30 days before the expiration of the contract. During this time, the contractor is expected to update and submit any and all outstanding data requirements, pending liabilities and/or documents.

1.6.2 Contractor Management:

The contractor shall perform continual management of the functional areas contained in this PWS and shall provide a Contract Manager (CM) and Alternate Contract Manager (ACM) who are available by telephone on each working day (Mo –Fr), including American holidays, during the hours 07:30 through 16:30. The CM/ACM shall conduct overall management coordination and shall be the central Point Of Contact (POC) with the Government for performance of all work under the PWS. At the Post Award conference, the contractor shall submit to the COR, in writing, the name, title, office, and mobile telephone number of the Contract Manager and Alternate Contract Manager NLT five (5) working days after contract award. Both the CM and the ACM, shall have full authority to act for the contractor on all contract matters relating to daily operation of this contract.

1.6.3 Contractor Responsiveness:

The Contract Manager and Alternate Contract Manager shall be available for telephone communication or site attendance, with the COR, as required by the COR, during the hours 07:30 through 16:30, Monday through Friday.

The Contract Manager and the Alternate shall have full authority to contractually bind the contractor for prompt action on matters pertaining to execution of the PWS.

1.6.4 Meetings, Conferences, and Briefings: The contractor shall attend, participate in, and furnish input to scheduled and unscheduled meetings, conferences, and briefings that relate to the functions and services herein as required by the Government to provide effective communication and impart necessary information. The Contract Manager or designated representative shall attend meetings as requested by the Government. Meeting attendees shall at times include contractor managerial, supervisory, and other personnel knowledgeable of the subject matter.

Meetings may start or end at regular duty hours.

1.6.5 Hours of Operation:

The Contractor shall perform services between local hours of operation Monday through Friday except U.S or Host Nation Holidays. During the high volume peak season (May – September) the contractor may be authorized to perform services until 18:00 each day, and return furnishings and documents to the warehouse on the following day.

Each warehouse will also retain the ability to close for 30-45 minutes during the day for lunch during which time loading/unloading of trucks will be restricted. Exact start, stop, and in some cases lunch times will be arranged with each warehouse chief after contract award. The contractor shall at all times maintain an adequate workforce for the uninterrupted performance of all tasks defined within this PWS.

1.6.6 Recognized Holidays:

See Clause 5152.204-4000 U.S. and Host Nation Holidays.

1.6.7 Training Holidays: US ARMY EUROPE has historically granted military personnel Training Holidays as compensation for time they spent in field training. These are typically combined with regular holiday leave schedules (for example, Christmas half days or day on day off schedules). Training Holidays may affect access to military operated facilities. If scheduled work or access to facilities is required, coordination with occupants will be necessary or the work in affected facilities shall be rescheduled after the Training Holiday. However, announced Training Holidays or exodus of military personnel may provide the contractor with an opportunity for unrestricted access to facilities and areas. The contractor shall take full advantage of such opportunities by planning maintenance or actions that are better accomplished when such areas are vacant.

1.6.8 Quality Control:

a. The contractor shall implement a complete quality control program that identifies potential and actual problem areas, as well as best business practices that develop during the term of this contract. The contractor shall provide a Quality Control Plan (QCP) NLT fifteen (15) working days prior to contract start date. The basic tenet of the plan is that the contractor is responsible for the quality of products and services provided.

b. The QCP shall include a description of:

(1) The inspection system, areas to be inspected on both a scheduled or unscheduled basis, and the individuals (by title / position) that will be responsible for conducting the inspections.

(2) The methods to be used for identifying deficiencies in the quality of services to be provided under this contract and the methods to be used to implement corrective actions.

(3) The records to be kept to document inspections and corrective or preventive actions taken.

(4) The methods and periodicity of formal and informal communications with the Government regarding performance feedback.

c. The QCP shall be submitted within fifteen business days after contract award and approved by the contracting officer. A quality control plan not approved by the contracting officer shall be revised and resubmitted by the contractor within five (5) business days. After acceptance of the quality control plan the contractor shall receive the contracting officer’s acceptance in writing of any proposed change to his QC system.

d. The contractor shall bring problems or potential problems affecting performance to the attention of the COR as soon as possible. Verbal reports will be followed up by written reports when directed by the COR.

e. The contract manager may be required to meet with the COR during performance of the contract. Meetings shall be scheduled as often as necessary, as determined by either party. The written minutes of these meetings shall be signed by the contract manager and COR. Should the contractor not concur with the minutes, they shall indicate areas of nonoccurrence in writing to the COR within five (5) calendar days of receipt of the signed minutes.

1.6.9 Quality Assurance:

The Government will evaluate the contractor's performance under this contract. The Government may, at its own discretion, develop a Quality Assurance Surveillance Plan (QASP). This plan is a Government only document primarily focused on what the Government must do to assure that the contractor has performed in accordance with (IAW) the requirements of the contract. Although the Government may develop a QASP, Government surveillance of contractor performance is not limited to the QASP or the performance objectives as outlined in the Performance Requirements Summary (PRS) contained within the PWS. The Government has the right to inspect and test all services called for by the contract and commitments made by the contractor during the solicitation process, to the extent practicable at all places and times during the term of the contract. The Government will perform inspections and tests in a manner that will not unduly delay the work. If any of the services performed do not conform to contract requirements, the Government may require the contractor to re-perform in conformity with contract requirements, at no additional cost to the Government. When the defects in services cannot be corrected by re-performance, the Government may avail itself of the applicable remedies available under FAR 52.246-4, Inspection of Service – Fixed Price.

The COR is responsible for technical administration of the contract and overseeing the contractor's performance, including scheduled and unscheduled observations, Scheduled observations may be scheduled and coordinated with the contractor's site supervisor and conducted by the COR and/or properly appointed Alternate CORs (ACORs), Technical Points of Contact (TPOCs), or Subject Matter Experts (SMEs). In addition, Quality Assurance Specialists (QASs) and other Government representatives (e.g. appropriate Government audit agencies) may also conduct surveillance observations on occasion. Unscheduled observations may be conducted by the COR and/or other Government representatives as noted above.

Acceptable Performance: The Government will document acceptable performance.

Unacceptable Performance: When unacceptable performance occurs, including on-the-spot correction, the COR will inform the KO and the contractor and document non-conformance with contract requirements on a Non- Conformance Report (NCR). The COR will submit the NCR to the KO for continuing action as appropriate.

Work deemed by the KO not to be in compliance with the PWS / contract, shall be corrected by the contractor at no additional cost to the Government. The COR may rely upon Customer Complaints to investigate allegations of contractor non-conformance. The COR may investigate and make a determination as to the validity of the Customer Complaint and document the findings. These findings will be provided to the KO and documented in the COR's contract file. The result of the COR's investigation may result in the issuance of a NCR, in which case, the COR will proceed as noted above. The Government may also avail itself of remedies available under FAR 52.246-4 and report unacceptable performance in the Contractor Performance Assessment Rating System (CPARS), as applicable.

1.6.10 Place of Performance: The work to be performed under this contract will be performed at US Army Installations and customer’s homes.

1.6.11 Type of Contract: The Government intends to award a Firm Fixed Price Indefinite Delivery Indefinite Quantity (IDIQ) Contract.

1.6.12 Security Requirements:

a. Security/Program: Contractor personnel performing work under this contract and require access to US Government facilities must comply with the Local National Screening Program in Germany, or applicable country, AE Regulation 604-1. Contract requirement: AT/OPSEC (Anti-Terrorism/Operations Security) review of contractor will be performed.

b. Level I Antiterrorism Awareness Training: All contractor employees, including subcontractor employees, requiring access to Army installations, facilities and controlled-access areas will complete Level I Antiterrorism Awareness Training. Employees hired after contract start date have 30 days from hire date to complete the training or effective date of incorporation of this requirement into the contract whichever is applicable. The contractor shall submit certificates of completion for each affected contractor employee and subcontractor employee to the Contracting Officer, within 5 calendar days after training is completed by all employees and subcontractor personnel. AT Level I awareness training is available online at https://jkodirect.jten.mil/Atlas2/page/login/Login.jsf.

c. iWATCH/iSALUTE Training: The contractor and all associated subcontractors shall brief all employees on the local iWATCH/iSALUTE program (training standards provided by the requiring activity Antiterrorism Officer (ATO)). This locally developed training will be used to inform employees of the types of behavior to watch for and instruct employees to report suspicious activity to the COR. This training shall be completed within 30 calendar days after the contract is awarded and within 10 calendar days after new employees commence contract performance, with the results reported to the COR within 10 calendar days after training completion.

d. OPSEC Training: According to AR 530-1, new contractor employees shall complete Level I OPSEC training within 30 calendar days of their reporting for duty. All contractor employees shall complete annual OPSEC awareness training and shall submit the certificates to the COR within 5 working days after completion of the training.

e. Once the contract is in operation, the contractor shall ensure that any new personnel are properly qualified to access the installation and meet the requirements under paragraph 5.9 Contractor Personnel of this

PWS.

f. Background Checks: The contractor and, as applicable, subcontractor shall not employ persons for work on this contract if such employee is identified as a potential threat to the health, safety, security, general well-being or operational mission of the U.S. Government, the Host Nation Government, the military installation, and the country’s population, nor shall the contractor or subcontractor employ persons under this contract who have an outstanding criminal warrant as identified by the U.S. or Host Nation Government. Criminal checks will verify if a person is wanted by local or Host Nation authorities or if that person or contractor is restricted from doing business with the Host Nation Government or the United States. All contractor and subcontractor personnel who do not consent to a background check will be denied access to the U.S. Military Installation. Information required to conduct a background check includes but is not limited to: full name, driver’s license number, and/or social security number, and date of birth of the person entering the installation and completion of a background check questionnaire. The contractor shall provide this information using the forms provided by the COR and shall submit it in conjunction with the contractor’s request for installation or vehicle passes.

g. Disclosure of Information: Neither the contractor nor any of his employees shall disclose or cause to be disseminated any personal information (such as social security number, home address, or home telephone number) concerning any customer or member of a customer's family except in the course of performing the tasks specified in this contract, or to appropriate authorities when approved by the KO and COR.

h. Installation Rules and Regulations: The rules and regulations of the installation where services are performed shall apply to the contractor and his employees while on the premises of such installation.

These regulations include but are not limited to: Presenting valid identification for base entrances, obtaining and using vehicle passes for all contractor-owned and/or privately owned vehicles, obeying all posted directives, and providing strict adherence to U.S. military security police direction in instances where security police have been dispatched to a particular location.

i. Installation Access: For the purpose of executing this contract, all contracted employees will require appropriate clearances so that they may be granted specific installation access credentials. These credentials (IACS Cards) will specify the garrison where work will be performed and will therefore allow the employee access to the installations within that garrison’s footprint. IF there is an occasion requiring the employee to deliver to or pick up from installations outside the home garrison, a temporary access control credential will be provided. At no time will a contracted employee be granted a “general” access pass for all or several garrisons, with the exception of managerial contracted employees after official approval. Should a contracted employee be moved to another garrison for a place of work; all previous access control credentials will be revoked and new restricted access control will be provided for the new garrison. It is the COR’s ultimate responsibility that access requests be submitted for clearance, and upon clearance, that the Contractor’s employee be provided that access only as required for the execution of this contract.

1.6.13 Physical Security:

The contractor shall be responsible for safeguarding all government equipment, information and property provided for contractor use. At the close of each work period, government facilities, equipment, and materials shall be secured. The contractor is responsible for 100% replacement of lost, stolen or damaged property that occurs while under the contractor’s responsibility. The contractor shall report every theft, robbery, and traffic accident in accordance with Host Nation laws to the police and provide a copy of the report to the COR. Theft or loss of installation passes shall be reported no later than the next working day to the COR, the Provost Marshall and the Installation pass office.

1.6.14 Key Control: N/A

1.6.15 Special Qualifications:

The contractor is responsible for ensuring one employee in the delivery team is in possession of a certificate “Qualified for work as defined” (German: Zertifikat “Fachkraft fuer Festgelegte Taetigkeiten” or equivalent for Belgium, Netherlands and Italy) for the installation of high voltage appliances in the customer’s home.

1.6.16 Post Award Conference/Periodic Progress Meetings: The contractor agrees to attend any post award conference convened by the contracting activity or contract administration office in accordance with Federal Acquisition Regulation Subpart 42.5. The contracting officer, COR, and other Government personnel, as appropriate, may meet periodically with the contractor to review the contractor's performance. At these meetings the contracting officer shall apprise the contractor of how the government views the contractor's performance and the contractor shall apprise the Government of problems, if any, being experienced. Appropriate action shall be taken to resolve outstanding issues. These meetings shall be at no additional cost to the government. Meetings minutes shall be prepared by the contractor and submitted to the COR within 48-hours for review and acceptance.

1.6.17 Contracting Officer Representative (COR): The COR will be identified by separate letter. The COR monitors all technical aspects of the contract and assists in contract administration The COR is authorized to perform the following functions: assure that the contractor performs the technical requirements of the contract:

perform inspections necessary in connection with contract performance: maintain written and oral communications with the contractor concerning technical aspects of the contract: issue written interpretations of technical requirements, including Government drawings, designs, specifications: monitor contractor's performance and notifies both the KO and contractor of any deficiencies; coordinate availability of government furnished property, and provide site entry for authorized contractor personnel. A letter of designation issued to the COR, a copy of which is sent to the contractor, states the responsibilities and limitations of the COR, especially with regard to changes in cost or price, estimates or changes in delivery dates. The COR is not authorized to change any of the terms and conditions of the resulting order.

1.6.18 Key Personnel:

a. The contractor shall provide a contract manager who shall be responsible for the performance of the work. The name of this person and an alternate who shall act for the contractor when the manager is absent shall be designated in writing to the contracting officer and to the COR within five (5) days after award. The contract manager or alternate shall have full authority to act for the contractor on all contract matters relating to daily operation of this contract. The contract manager or alternate shall be available by phone between 0800-1630 and within one (1) hour of notification that the COR needs their assistance, Monday through Friday except Host Nation Holidays.

b. Should the contractor choose to utilize a sub-contractor to fulfill any portion of the required services under this contract, a clear and concise written operational structure shall be provided to the Government after contract award, but prior to the start of performance indicating the following information:

(i). The contractor shall identify all management personnel of any sub-contracting firm(s) who work with this contract (ii). The contractor shall provide points of contact for each of these personnel.

(iii). The contractor shall outline specific procedures for notification of order changes, problem resolutions, and quality control issues to keep all parties able to reconcile and react to changes and problems as quickly and as efficiently as possible.

c. Subcontracting of labor shall not exceed 75% of the labor required to perform all services in this PWS.

d. Language Skills:

The contractor’s personnel identified in this paragraph shall meet the stipulated English proficiency levels in reading, speaking, and writing (reference USAREUR Pamphlet 690-70).

• Level I - Personnel must speak and read English sufficiently to understand simple oral and written work assignments and to express themselves in matters pertaining to their work.

• Level II - Personnel must speak and write the English language well enough to communicate on complex matters.

• Level III - Personnel must be able to speak and write the English language correctly and fluently. They must be able to communicate effectively and compose correspondence and other written communications about the work for which they are responsible.

Required Levels of Proficiency for English Languages under this Contract:

ENGLISH

Contractor’s Personnel: Read Write Speak Contract Manager and Alternate III III III Admin Personnel III III III Delivery Team II II II

The contract manager, alternate and at least one member of each delivery team must be able to read, write, speak and understand English at Level II and III. They must be able to communicate effectively and compose correspondence and other written communication about work for which they are responsible under this contract.

1.6.19 Identification of Contractor Employees:

All contract personnel attending meetings, answering Government telephones, and working in other situations where their contractor status is not obvious to third parties are required to identify themselves as such to avoid creating an impression in the minds of members of the public that they are Government officials. They must also ensure that all documents or reports produced by contractors are suitably marked as contractor products or that contractor participation is appropriately disclosed. Badge must be worn on the outer clothing, chest high, and be visible at all times.

1.6.20 Contractor Travel N/A

1.6.21 Other Direct Costs: N/A

1.6.22 Data Rights:

The Government has unlimited rights to all documents/material produced under this contract. All documents and materials, to include the source codes of any software, produced under this contract shall be Government owned and are the property of the Government with all rights and privileges of ownership/copyright belonging exclusively to the Government. These documents and materials may not be used or sold by the Contractor without written permission from the Contracting Officer. All materials supplied to the Government shall be the sole property of the Government and may not be used for any other purpose. This right does not abrogate any other Government rights.

1.6.23 Organizational Conflict of Interest: Contractor and subcontractor personnel performing work under this contract may receive, have access to or participate in the development of proprietary or source selection information (e.g., cost or pricing information, budget information or analyses, specifications or work statements, etc.) or perform evaluation services which may create a current or subsequent Organizational Conflict of Interests (OCI) as defined in FAR Subpart 9.5. The Contractor shall notify the Contracting Officer immediately whenever it becomes aware that such access or participation may result in any actual or potential OCI and shall promptly submit a plan to the Contracting Officer to avoid or mitigate any such OCI. The Contractor’s mitigation plan will be determined to be acceptable solely at the discretion of the Contracting Officer and in the event the Contracting Officer unilaterally determines that any such OCI cannot be satisfactorily avoided or mitigated, the Contracting Officer may effect other remedies as he or she deems necessary, including prohibiting the Contractor from participation in subsequent contracted requirements which may be affected by the OCI.

1.6.24 Safety:

The contractor shall comply with all safety, fire and security regulations as required by applicable Host Nation laws and in accordance with best commercial practices.

1.6.24.1 Safety Plan and Program: N/A

1.6.25 Environmental Compliance: N/A

1.6.25.1 Environmental Compliance Plan and Program: N/A

1.6.26 Personnel and Staffing:

a. Command and Control:

1. Contractor personnel shall present a neat, clean, and professional appearance and be easily recognizable as contractor employees. Contractor is required to provide employees with an identification badge as specified in paragraph 1.6.19. The contractor shall ensure that its personnel enter only those areas necessary for execution of work.

2. The selection, assignment, reassignment, transfer, supervision, management, and control of contractor employees in performance of this work statement will be the responsibility of the contractor; however, the contractor shall comply with the general intent and specific policies set forth in the performance work statement and in regulations set forth in this document. When the Government directs, the contractor shall restrict the employment under the contract or remove from performance on the contract any person who is identified as a potential threat to the health, safety, security, general well-being, or operational mission of the installation and its population.

3. All work shall be performed in a professional manner, with minimum disturbance to occupants.

Loudness, vulgarity, drunkenness, substance abuse, rudeness, or other similar offensive conduct by an employee of the contractor will be grounds for denying the employee access to the installation, Government warehouse, or customers dwelling. There will be no use of alcohol or tobacco products in any housing units or Government facilities by contractor personnel.

b. Skills:

1. The contractor shall provide qualified, customer friendly,…