Attachment_0001_-_Performance_Work_Statement_(PWS).pdf

January 2019

Journey to Leadership (JTL)

Performance Work Statement (PWS)

US Army Sustainment Command

LEADERSHIP DEVELOPMENT

1. Introduction

Journey to Leadership (JTL) is a dynamic, multi-tiered leadership development program, developed and administered by Headquarters, United States (U.S.) Army Sustainment

Command (HQASC) G-3 Training. The intent of this program is to train current and future leaders in a broad range of leadership concepts, to utilize/administer various leadership tools and techniques, and to enhance their leadership competencies and interpersonal skills. Benefits to program graduates are huge and include specific work skills/techniques, one-on-one interaction with senior leaders, and broad-spectrum networking opportunities for work-related issues, as well as a better understanding of various organizations’ missions.

The overarching objective of JTL is to impart in participants the knowledge, skills, and abilities needed to become effective leaders. Subsidiary objectives for Tiers I and II include: preparing talented individuals for leadership roles at the earliest stages of their careers; providing developmental and training experiences needed to produce successful leaders; providing individuals with a solid foundation in leadership skills, teambuilding techniques, interpersonal skills and effective communication skills; assisting individuals in becoming more effective in their current roles within the organization; allowing individuals the opportunity to observe team leaders and supervisors (Tier I) senior executives (Tier II) as role models; and affording individuals the opportunity to assess their potential and to tap into their career interests as ASC leaders. Subsidiary objectives for Tier III include: providing individuals with a solid foundation in select competencies of the executive core qualifications; assisting individuals in becoming more effective in their current leadership roles within the organization; allowing individuals the opportunity to experience the Washington DC culture and political climate; and affording individuals the opportunity to assess their leadership style and to tap into career interests as future senior executive service members.

1.1 JTL Tier I is designed for individuals holding the following grades/ranks: up to and including GS-10/E6/WG-10; and O1. Program length is approximately four months which includes the following program events and developmental assignments:

Group-Session Requirements:

o Three, 1-week formal, residence training sessions at Headquarters (HQ)

ASC, Rock Island, IL for up to 30 students.

o Coaching (both personal and professional).

Individual Participant Requirements:

o Developmental Assignment components (targeting competencies of networking/partnering, interpersonal and communication skills, continual learning, and flexibility):

Two Team Leader or Supervisor interviews.

One, 1-day shadowing assignment.

One, 3-day cross-training assignments.

o One leadership book report (written).

o One leadership competency report (briefing).

Individual Assessments o Myers-Briggs Type Indicator.

o Personal Development Plan with continual learning and development of external awareness (based on assessment results and developmental needs).

1.2 JTL Tier II is designed for individuals holding the following grades/ranks: GS-11 thru GS-13; O2 thru O4; W1 thru W4; E7 thru E8; and WG-11 and up. Program length is approximately 1 year in length, which includes the following program events and developmental assignments:

o Five, 1-week formal, residence training sessions at HQASC, Rock Island, IL for up to 30 students.

o A command-level team project/presentation to ASC and tenant organization’s Senior Leaders during Graduation Ceremony.

o Coaching (both personal and professional).

o Participant in ASC’s Mentoring Program.

o Three, 3-day cross-training assignments.

o Two, 2-day shadowing assignments.

o Three executive interviews.

o One, 60-90 day developmental assignment.

o Two leadership book reports and selected readings.

Individual Assessments o 360-degree evaluation.

o Myers-Briggs Type Indicator.

o A gap analysis (to compare strengths/proficiencies with requirements).

o Personal Development Plan.

1.3 JTL Tier III is designed for individuals holding the following grades/ranks:

Supervisory GS-13, GS-14 thru GS-15; O5 thru O6; W5; and E9 (GS-13 Team Leads by exception). Program length is approximately six months in length, which includes the following program events and developmental assignments:

o Four, 1-week formal, residence training sessions (classroom) for up to 16 students.

o A 360-degree evaluation (Center for Creative Leadership’s Benchmark

360 by Design).

o A gap analysis (to compare strengths/proficiencies with requirements).

o Executive Coaching.

o Additional Experiential learning options:

1-week temporary duty travel (TDY )to Washington, DC (3 day training at the Brookings Institute, visit to the Pentagon, Walter

Reed National Military Medical Center, and White House Tour if possible).

1-week TDY to an ASC subordinate unit to be determined (TBD) having the Brigade host one of the resident weeks of training, provide an overview of their mission, and a tour of their facilities.

o Participate as Mentor to JTL Tier II Participants and/or in ASC’s

Mentoring Program.

o Leadership Development Plan.

o Organization Improvement Plan.

o 4 Leadership Readings.

o Program Impact Paper.

1.4 Organizational Background: ASC is the U.S. Army’s logistics integrator for contingency and sustainment support of American fighting forces worldwide. ASC integrates and synchronizes the delivery of Army Materiel Command (AMC) capabilities and enablers at the operational and tactical points of need. ASC provides globally responsive strategic logistics capability and materiel readiness to enable Combatant

Commanders to conduct the full range of military operations. The assignment is clear and compelling: Improve logistics support to troops on the battlefield. By harnessing and delivering the vast capabilities of AMC and America’s industrial and technical base, ASC streamlines and accelerates logistics support to commanders and troops in the field. ASC is headquartered on the historic Rock Island Arsenal (RIA) in Rock Island, IL, 160 miles west of Chicago on the Mississippi River.

2. Purpose: The purpose of this Statement of Objectives (PWS) is to convey the current objectives and applicable scope and constraints for developing, delivering, and enhancing the JTL Program. The intention of utilizing a PWS instead of a conventional performance-based statement of work is to provide the flexibility of each Offeror to propose solutions. Offerors shall use the PWS with other applicable portions of this solicitation as the basis for preparing their proposal, including the Contractor performance-based statement of work (also known as performance work statement).

Offerors shall ensure that all aspects of the PWS are addressed in their proposal. Work is to be accomplished for the HQASC Rock Island, IL. Certification by the Government of satisfactory services provided is contingent upon the contractor performing in accordance with the terms and conditions of this solicitation, this document, the approved technical and cost proposal, and all amendments.

3. Requirement Overview: The Contractor shall provide 12-weeks of formal group based leadership development training to participants selected for JTL Tiers I, II, and III scheduled across 12 months of the Period of Performance (POP). The Contractor shall provide all personnel, equipment, supplies, materials and assessments necessary to perform direct group based leadership development training as defined in this PWS.

Contractor shall provide training at Headquarters, ASC located on RIA, Rock Island, IL for all training with the exception of two weeks of JTL III – one of the weeks will be at specific locations in Washington, DC and one week will be at the 406th Army Field

Support Brigade (AFSB) and 406th Logistics Readiness Center (LRC), Ft. Bragg, NC. It is estimated that each of the resident training sessions will require approximately 40 hours of instruction, with core class hours between 0800 and 1630, to adequately perform all training topics identified in section 6. Two or more contract employees may be necessary to conduct coaching sessions for all students. The Contractor shall perform to the standards in the contract.

3.1 Period of Performance: This will be a five year Indefinite Delivery, Indefinite

Quantity Contract (IDIQ) with the following ordering periods:

Ordering Period 1 15 Jul 2019 - 14 Jul 2020

Ordering Period 2 15 Jul 2020 - 14 Jul 2021

Ordering Period 3 15 Jul 2021 - 14 Jul 2022

Ordering Period 4 15 Jul 2022 - 14 Jul 2023

Ordering Period 5 15 Jul 2023 - 14 Jul 2024

3.2 Holidays: Contractor shall be required to avoid scheduling services over the following Federal holidays:

New Year’s Day Labor Day

Martin Luther King Jr.’s Birthday Columbus Day

President’s Day Veteran’s Day

Memorial Day Thanksgiving Day

Independence Day Christmas Day

4. SCOPE:

4.1 Each individual program (Tier I,II, or III) will be coordinated between the JTL

Program Manager (PM), Contracting Officer Representative (COR), and Contractor no later than (NLT) 90 days prior to the start of the program so the PM can reserve training facilities and complete the program orientation.

4.2 The Contractor must provide a written agenda, outlining the order of presentations, for all training topics in section 6 of the PWS for each of the resident weeks of training, for each JTL Tier, to the PM 45 days prior to the start of the program.

4.3 Contractor must have knowledge of Department of Army (DA) organizations, have the ability to convey military fundamentals, knowledge of the differences and similarities between the military and civilian cultures, and how to apply core Army values to civilian leadership.

4.4 Contractor must use high energy, positive, enthusiastic training methods and techniques to achieve and maintain a high tempo program upholding enthusiasm and interaction of participants (e.g., team building activities, communication activities, conflict management techniques, etc.). Must be fluent in spoken English and articulate clearly. Capable of teaching with presentation aides (e.g., PowerPoint charts, white board, or flip chart (must have legible handwriting).

4.5 Contractor must be capable of teaching throughout the entire program avoiding situations where substitute instructors are brought in to teach. One designated lead instructor, for each Tier, to attend all training and coaching sessions for that specific Tier.

If designated lead instructor is unable to attend due to emergency situation, notification must be given to the Contracting Officer Representative (COR) within 7 calendar days and arrangements must be made with PM for Contractor to provide substitute instructor to facilitate course.

4.6 Contractor must have proven methods for effective writing, briefing and presentation skills, conflict management, professional interviewing, project management and delegation that will be tied into training modules. Must have proper grammar and written communications skills to critique student writing and provide recommendations (required for ALL reports associated with assigned books, executive interviews, shadowing assignments, cross-training assignments, etc.).

4.7 Contractor must have knowledge of USAJOBS, government resume writing, and interviewing techniques applicable to HQASC, to conduct/facilitate mock interviewing sessions.

4.8 Contractor must have current knowledge of Government Ethics policies, specifically

Joint Ethics Regulation (JER) 5500.7-R and knowledge of international cultural practices and behaviors. Capable of relaying this information in a positive manner to foster the inclusion and maintain the respect and dignity of all participants’ ethnicity, religion, beliefs, etc.

4.9 The participants in Tier II and Tier III will attend the first week of formal training with a completed 360 degree individual assessment, acquired by the Contractor, as well as the feedback. Based on the assessment results, the Contractor will provide professional verbal interpretation and comparison of one’s individual job strengths and task proficiencies with what is required in the current or target job.

4.10 The Contractor will customize the program modules to include various assessment tools in support of the curriculum. Instructor will be certified to conduct in-depth Myers

Briggs Type Indicator (MBTI) Step II personality assessments. Contractor will interpret the results and provide participants with a one-on-one coaching session to include career and personal goals. This initial coaching session will be accomplished between resident training sessions 1 and 2 and will be no less than 60 minutes per student. The coaching session will be conducted either in person or telephonically.

4.11 One-on-one coaching time is required for participants of each Tier throughout the remainder of the program. Contractor will meet individually with each student in all tiers. Coaching for all students will be provided by the Contractor outside the regular classroom hours, either in person or telephonically, throughout the length of the program.

Total coaching requirements per tier (which includes the 60 minute requirement in 4.10):

Tier 1 = 2 hours per student; Tier II = 3 hours per student; and Tier III = 4 hours per student. A signed coaching verification form for each individual coaching session will be provided to the PM NLT 5 days after completion. This coaching may address but not be limited to:

4.11.1 Module Comprehension

4.11.2 Assessment results – 360 Degree Assessment, MBTI, etc.

4.11.3 Teaming issues/Conflict resolution

4.11.4 Real world job challenges personal to the student

4.11.5 Personal Development Plan of Action based on self-assessment and/or other assessment of development needs with means to develop the competencies of continual learning and external awareness.

4.12 Contractor will engage participants in classroom discussion, group exercises, role-playing opportunities, formal presentations, reading assignments and introduce them to new and innovative leadership tools. Contractor will coordinate with PM on book choices for leadership reading assignments.

4.13 In addition to the modules presented by the Contractor, the PM will coordinate speakers from ASC throughout the program and/or tours. For example, training session 1 of each Tier will include a kickoff/welcoming from a representative of the Command

Group; training session 2 of Tier II will include a panel discussion by various senior leaders from ASC and/or tenant organizations on command missions, issues, opportunities, leadership philosophies and career path planning; a historical tour of the

RIA and/or Joint Manufacturing Technology Center-Rock Island; etc. Other special guests will be added to the training program as needed. These special guest sessions will be coordinated with the Contractor at an opportune time in the training and will last no longer than 120 minutes each. While these activities are taking place, the Contractor will make notes on presentations and leadership styles to discuss with the class in conjunction with the training material.

4.14 For Tier II, JTL Student Project Teams are formulated during the first week of training. These teams will work together throughout the program on an ASC (or tenant organization) designated project to be presented at graduation. Contractor is not responsible for formulating teams, but will provide input to the PM. The Contractor will instruct, and together with the PM, will be actively involved with the teams(s) during classroom sessions.

5. Materials Requirement:

5.1 The PM will schedule the conference room for each training session.

5.2 Contractor will provide all hard copies of teaching materials for each participant and

PM (with exception of ASC or tenant specific information: bios, class roster, etc.) and deliver to the training room. Copies of teaching materials should be consolidated for the entire program year (e.g., participant binder(s), handbook(s), electronic computing device

(i.e., IPad, Samsung Galaxy Tablet, etc.) with a minimum 10 inch screen, etc.).

5.3 Contractor will provide an electronic copy of teaching material (to include lesson plans) to the PM at least 14 days in advance of each resident training session.

5.4 Contractor will be responsible for supplying all items necessary for assessments (to include 360 assessment and MBTI) and ice-breakers/teaming activities. Some examples are: pads of paper, deck of cards, equipment for obstacle course, etc. The Contractor will also need to supply a laptop and applicable connections for presenting their modules during the formal training.

5.5 Prior to the fifth training session of Tier II, the Contractor will provide video equipment in order to tape dry-run presentations by the participants. The Contractor will transfer each team presentation to a compact disc, and the PM will maintain the copies of the presentations and provide to the participants. The Contractor will not maintain any portion of the video presentations. The PM will ensure there is viewing equipment available for the critiquing process. The Contractor will provide constructive feedback to each participant during the training session as required in 6.2.16.

5.6 A pre- and post-test will be created and administered by the Contractor for all Tiers.

The pre-test will be given the first day of the first training week and the post-test will be given during the final week of training. The test will include 2-3 question for each training module listed in section 6 below. Based on the results of the pre-test, the

Contractor will coordinate with the PM to assess areas that participants need improvement and agree on the training needs, taking into account learning styles and personalities of the participants throughout the program. The post-test results will be evaluated by the Contractor. It is expected to have the individual scores increase from the pre- to post-test by 10-30% to show the participants knowledge has increased based on course materials and training. Contractor will provide the results and exams of pre-and post-test to the COR.

5.7 Contractor will provide a program completion plaque for each participant of each Tier and will work with PM to obtain ASC Commanding General’s (CG) or Deputy to the

Commander (DC) signature. Plaque should be 9x12 dark woodgrain (i.e., walnut) with a silver colored metal overlay and include JTL logo, participant’s name, program name and dates, U.S. Army Sustainment Command, CG’s name and signature, and the Army, AMC and ASC branding symbols. Sample provided upon request.

5.8 Contractor will work with the Brookings Institute, Brookings Executive Education to procure a three day “Inside Washington” component to the Tier III program at their location in Washington, DC (further information at 6.3.14). Learning objectives for this component should include:

5.8.1 Understand the processes and pressures that drive Congress

5.8.2 Develop the ability to work more effectively with the Legislative Branch.

5.8.3 Learn about the White House, its operations and processes

5.8.4 Uncover the many layers of the budget process from the Office of

Management and Budget (OMB) formulation to Congressional Appropriations

6. Training Topics: The training for this program will address, but is not limited to, the following knowledge, competencies and skills. All training builds to culmination at the end of the program.

6.1 JTL Tier I

6.1.1 Army centric

a. Army Values/Core Values

b. Army Culture

c. Army Professional

d. Military/Civilian Fundamentals (provided by ASC Historian) – 2 hours

6.1.2 Leadership Fundamentals

a. Types of Leadership

b. Management versus Leadership

6.1.3 Communication

a. Assertiveness Communication

b. Effective/Active Listening

c. Email/Phone Etiquette

d. Business Writing Skills

e. Resume Writing and Interviewing Techniques

6.1.4 Critical Thinking/Problem Solving

6.1.5 Decision Making

6.1.6 Conflict Management

6.1.7 Briefing and Presentation Skills

a. Body language

b. Podium use

c. Developing ASC briefing charts

d. Answering questions

e. Critiques

6.1.8 Time Management Skills

a. Running a Meeting/Facilitation

b. Managing email

c. Prioritizing your workload

6.1.9 Teambuilding

a. Roles/responsibilities (contributor, influential, team member, etc.)

b. Real Colors (or comparable personality

6.1.10 Interpersonal Skills

a. Emotional Intelligence

b. Developing Professional Relationships and Networks (partnering)

c. Influencing without Authority

6.1.11 Wellness

a. Work/life balance

b. Fitness

6.1.12 Motivation – self and others (inspire)

6.1.13 Becoming a Leader - Trustworthiness, honesty, flexibility, responsibility, accountability

6.1.14 Giving and Receiving Feedback

6.1.15 Assessment Tools (at a minimum for the following topics: writing, conflict management, team building, emotional intelligence, decision making, and communication)

6.2 JTL Tier II

6.2.1 Leadership Overview

6.2.2 Leadership Book (e.g., “Crucial Conversations”, “Peaks and Valleys”, or other books coordinated with the PM)

6.2.3 Types of Leadership (e.g., Situational, Servant, etc.)

6.2.4 Organizational Development

6.2.5 Management versus Leadership

6.2.6 Decision Making

6.2.7 Change Management (Individual Growth or Development)

6.2.8 Job Passion

6.2.9 Communication

6.2.10 Team Building

6.2.11 Coaching and Mentoring (clarification of roles) with means to develop competencies of interpersonal skills and partnering

6.2.12 Writing Skills

6.2.13 Resume writing and interviewing techniques

6.2.14 Team based problem solving with means to develop the following competencies:

a. Interpersonal skills

b. Oral communication

c. Written communication

d. Creativity and innovation

e. Strategic thinking

f. Conflict management

g. Leveraging diversity

h. Team building

i. Decisiveness

j. Problem solving

k. Partnering

l. Influencing/negotiating

6.2.15 Assessment Tools (at a minimum for the following topics: writing, change management, team building, decision making, internal/external awareness and communication)

6.2.16 Presentation Skills – to include practice briefings, project in process reviews (during resident training weeks two, three and four), critiques, podium use and practice of graduation program. Each participant will be required to provide an impromptu testimonial of their Journey to Leadership experience

(during the fourth resident week of training). The Contractor and PM will ensure that the testimonial reflects a positive image of the participant, ASC, and other tenant organizations. The PM, with recommendation from the Contractor, will select four participants to provide their testimonials at the graduation ceremony.

6.3 JTL Tier III

6.3.1 Leading and Managing Change (organizational and individual)

a. Resilience

b. Strategic Thinking

b. Vision

6.3.2 Leading People

a. Self-awareness – Assess your leadership style; Identify strengths and weaknesses

b. Leadership Styles (i.e., Servant, Humble, Approachable, etc.)

c. Ethics and Perception

d. Motivating Others

e. Conflict Management

f. Leveraging Diversity

g. Developing Others (includes Delegation)

6.3.3 Results Driven

a. Entrepreneurship

b. Technical Credibility

c. Decisiveness

d. Accountability

6.3.4 Business Acumen

a. Financial Management

b. Technology Management – Digital Government

6.3.5 Building Coalitions

a. Political Savvy

b. How to Effectively Influence and negotiate with and without using

Power

(1) Navigating Organizational Politics

(2) Derailers

c. Building Your Network

6.3.6 Communication

a. Crucial Conversations and Confrontations

6.3.7 Decision Making

6.3.8 Crisis Leadership, Risk Assessment, and Executive World View

6.3.9 Talent Management for Leaders

a. Successfully integrating new employees into your organization

b. Determining your organizations current talent quality and supply

c. Linking Organizational Strategy to talent specifications and needs

d. Developing a Talent Action Plan

e. Reshape Strategies

6.3.10 Coaching and Mentoring

6.3.11 Executive Core Qualification (ECQ) Writing Workshop (1 day)

6.3.12 Work/life Balance

a. Personal Health & Wellness

b. Organizational Health & Wellness

6.3.13 Assessment Tools (at a minimum for the following topics: Benchmark by

Design 360 Instrument, Campbell Leadership Index, Work Life Indicator, additional assessments TBD by contractor based on curriculum).

6.3.14 Training provided by The Brookings Institute, Brookings Executive

Education

a. Day One: On Capitol Hill

(1) How Congress Works: A Primer for Executives

(2) The Congressional Authorization, Appropriation and Budget

Process

(3) Session with Congressional Staffers

(4) A Member’s Perspective on Serving in Congress

(5) Behind-the-Scenes Tour of the Capitol

b. Day Two: The Brookings Institution

(1) American Defense Policy and Budgets in the Trump

Administration (and/or successor Administration)

(2) Counter-terrorism and US Grand Strategy

(3) US and North Atlantic Treaty Organization (NATO)

(4) US and Middle East Policy

(5) US and North Asian Policy

c. Day Three: The Brookings Institution

(1) Decision-making in the West Wing: Perspectives of a former

Senior Advisor to the President

(2) The Role of the National Security Council

(3) The Office of Management and Budget: An Overview

(4) Government Reform and Restructuring: A Department of

Defense DOD Perspective

(5) Policymaking and the Press

7. Other Contractor Requirements: Contractor will limit contact with participants to classroom and coaching setting. No pictures taken throughout the program will be used by the Contractor.

8. Graduation Ceremony for Tiers I and III: The PM will provide conference room facilities and schedule the graduation ceremony with the ASC Command Group.

Contractor will provide participant plaques as required in 5.7. Contractor will make arrangements for a Graduation luncheon at a local restaurant following the ceremony. No food expense for the Graduation luncheon should be incurred by the Contractor; luncheon attendees will be responsible for their individual checks.

9. Graduation Week Activities for Tier II: Learning modules will be taught throughout graduation week as time permits, which will take place during the fifth session. Team presentations, speaker notes and other presentation techniques (e.g., use of microphones, video clips, presentation skills, etc.) will be reviewed. This will include constructive feedback during dry runs. The Contractor, PM, and participant teams will be required to work necessary hours (within the normal business day) in order to complete their presentations to the level necessary for graduation. This includes, but is not limited to, the number of times the team(s) practice their briefings during graduation week, reviewing, recommending changes to briefings, etc. This will also require the Contractor to have flexible scheduling of class modules during this week in order to ensure participants strive to be successful in the graduation presentation. The PM will provide conference room facilities and the Contractor will facilitate/supply graduation week activities such as dry run, dress rehearsal, Graduation ceremony, participant plaques (as required in 5.7), etc. The Contractor will also need to provide a laptop for the graduation, same as during the training weeks. Contractor will make arrangements for a Graduation luncheon at a local restaurant following the ceremony. No food expense for the

Graduation luncheon should be incurred by the Contractor; luncheon attendees will be responsible for their individual checks.

10. Special Qualifications: The Contractor must have comprehensive knowledge and experience working with DA missions, and its current and world-wide status. Primary instructor must have the following qualifications:

10.1 A minimum of 5 years’ experience in designing and delivering all of the leadership development modules listed in section 6 above.

10.2 Served as civilian in the government workforce working in the DOD or Department of the Army for at least 5 years. Civilian service must have been within the last 10 years and/or Contractor must be currently doing business with the Government with acceptable performance.

10.3 A minimum of 5 years’ experience in coaching participants, one-on-one and in a team environment, in areas of conflict resolution, mediation techniques, coaching and counseling practices, personal accountability, and communication, and/or a certification in executive coaching.

10.4 Certified to administer and provide feedback on Benchmark By Design 360 Degree

Assessment and MBTI Step II in-depth personality instruments/assessments. Must provide copy of certification with proposal.

10.5 A minimum of 5 years’ experience developing, customizing, delivering, and explaining personality and behavior assessments. Ability to provide participants with useful methods of applying this knowledge when working with different personalities in the workplace and with customers.

10.6 A minimum of 5 years’ experience delivering and explaining assessments on topics such as Team Building, Problem Solving, and Communication. Must have assessments for other modules as needed. Must provide sample of assessments with proposal.

11. CONSTRAINTS:

11.1 OWNERSHIP: ASC wants to be afforded the option to purchase all programs content, curriculum, forms, and documentation developed by the contractor in support of this contract. This is not required and will not be evaluated as part of the best value evaluation. However, as part of the proposal response the government would like a separate option stating this pricing if possible.

11.2 DELIVERABLES: All deliverables must meet professional standards, meet the requirements set forth in the contractual documentation, and are subject to a Quality

Action Plan (QAP). All deliverables shall be delivered no later than the date specified and accepted. All deliverables are to be delivered with a cover letter, on the contractor’s letterhead, describing the contents.

11.3 QUALITY ACTION PLAN: Offerors shall submit a QAP covering all tasks required for this contract as part of their Contractor performance-based statement of work

(also known as performance work statement). The QAP shall consist of a Quality

Assurance Surveillance Plan (QASP) and a Configuration Management Plan (CMP).

11.4 SAMPLE DOCUMENTS: Offerors shall submit sample documents whose content and format they believe will best demonstrate their ability to plan, execute, and control the project successfully. Plans may be combined as long as the functionalities described below are fully addressed. The sample set shall include:

11.4.1 Program Agenda (syllabus) for each JTL Tier

11.4.2 Detailed description of assessments to be used throughout the programs

11.4.3 Resumes of primary and all instructors

11.4.4 Requested certifications per section 10.4

12. Antiterrorism (AT) and Operations Security (OPSEC):

12.1 At Level I Training: This provision contract text is for Contractor employees with an area of performance within an Army controlled installation, facility or area. All

Contractor employees, to include subcontractor employees, requiring access to Army installations, facilities and controlled access areas shall complete AT Level I awareness training within 30 calendar days after contract start date or effective date of incorporation of this requirement into the contract, whichever is applicable. The Contractor shall submit certificates of completion for each affected Contractor employee and subcontractor employee, to the COR or to the contracting officer, if a COR is not assigned, within 30 calendar days after completion of training by all employees and subcontractor personnel.

AT level I awareness training is available at the following website:

https://jkodirect.jten.mil/

12.2 Access and general protection/security policy and procedures: This standard language is for Contractor employees with an area of performance within Army controlled installation, facility, or area. Contractor and all associated sub-contractors employees shall provide all information required for background checks to meet installation access requirements to be accomplished by installation Provost Marshal

Office, Director of Emergency Services or Security Office. Contractor workforce must comply with all personal identity verification requirements (FAR Clause 52.204-9, Personal Identity Verification of Contractor Personnel) as directed by DOD, Headquarters, Department of the Army (HQDA) and/or local policy. In addition to the changes otherwise authorized by the changes clause of this contract, should the Force

Protection Condition (FPCON) at any individual facility or installation change, the

Government may require changes in Contractor security matters or processes.

12.3 For Contractors that do not require a Common Access Card (CAC), but require access to a DoD facility or installation: Contractor and all associated sub-contractors employees shall comply with adjudication standards and procedures using the

National Crime Information Center Interstate Identification Index (NCIC-III) and

Terrorist Screening Database (TSDB) (Army Directive 2014-05/AR 190-13), applicable installation, facility and area commander installation/facility access and local security policies and procedures (provided by government representative), or, at Outside

Continental United States (OCONUS) locations, in accordance with status of forces agreements and other theater regulations.

12.4 iWATCH Training: This standard language is for Contractor employees with an area of performance within an Army controlled installation, facility or area. The

Contractor and all associated sub-contractors shall brief all employees on the local iWATCH program (training standards provided by the requiring activity (ATO)). This local developed training will be used to inform employees of the types of behavior to watch for and instruct employees to report suspicious activity to the COR. This training shall be completed within 30 calendar days of contract award and within 30 calendar days of new employees commencing performance with the results reported to the COR NLT

30 calendar days after contract award.

13. Environmental Requirements: The Contractor shall direct questions in regards to the provisions of the subsequent paragraphs (i.e., 13.1 – 13.3) to the COR.

https://jkodirect.jten.mil/

13.1 Compliance with Environmental Laws and Regulations: Contractor shall comply with all applicable federal, state, and local environmental laws, statutes, regulations, executive orders, as well as Army Regulation 200-1 and RIA environmental policies.

Contractor shall immediately report noncompliance and/or conflicts with the provisions of the aforementioned laws, regulations and policies to the COR. In the event that

Contractor is given a verbal and/or written notice of environmental noncompliance or nonconformance by the COR, the Contractor shall take immediate corrective action.

Failure or refusal to comply promptly may be grounds for the COR to invoke the appropriate contractual remedies.

13.2 Compliance with Green Procurement Requirements: Contractor shall follow the

Environmental Protection Agency Comprehensive Procurement guidelines and provisions highlighted in the Army Contracting Command Quick Guide in order to ensure compliance with sustainable procurement requirements for materials and products that will be will procured and utilized during the duration of this contract. Additional information regarding the aforementioned requirement (i.e., least toxic and recyclable materials, resource-efficient materials and products causing the least pollution during their manufacture, use, and reuse) is highlighted in the hyperlink below:

(https://acc.aep.army.mil/accapps/ACCMAP/Documents/Quick-Guide-for-Sustainable-

Procurement.docx).

13.3 Protection of Sensitive Areas: Contractor shall comply with all installation designated sensitive and off-limit area restrictions and shall not excavate, remove, damage, or otherwise deface any archeological resource located on public lands.

Furthermore, Contractor shall not initiate any action that may disturb, endanger, or damage (to any degree) the habitat of a threatened and endangered species.

14. Quality Assurance: The government shall evaluate the Contractor’s performance under this contract in accordance with the Quality Assurance Surveillance Plan (QASP).

This plan is primarily focused on what the Government must do to ensure that the

Contractor has performed in accordance with the performance standards. It defines how the performance standards will be applied, the frequency of surveillance, and the minimum satisfaction rate as reported by the program participants. The COR will require daily evaluations from the students on whether the program is meeting objectives, instructor performance, training material, etc. The COR will be responsible for providing feedback to the Contractor regarding daily evaluations by noon the following day.

15. Contractor Manpower Reporting (CMR): The Contractor shall report ALL

Contractor labor hours (including subcontractor labor hours) required for performance of services provided under this contract Installation Access Control System via a secure data collection site. The Contractor is required to completely fill in all required data fields using the following web address: http://www.ecmra.mil/, and then click on “Department of the Army CMRA” or icon of the DOD organization that is receiving or benefitting from the contracted services. Reporting inputs shall be for the labor executed during the period of performance during each Government fiscal year (FY), which runs October 1 through September 30. While inputs may be reported any time during the FY, all data https://www.epa.gov/smm/comprehensive-procurement-guideline-cpg-program https://acc.aep.army.mil/accapps/ACCMAP/Documents/Quick-Guide-for-Sustainable-Procurement.docx https://acc.aep.army.mil/accapps/ACCMAP/Documents/Quick-Guide-for-Sustainable-Procurement.docx http://www.ecmra.mil/ shall be reported no later than October 31 of each calendar year, beginning with 2017.

Contractors may direct questions to the help desk by clicking on “Send an email” which is located under the Help Resources ribbon on the right side of the login page of the applicable Service/Component’s CMR website.

16. Contracting Officer Representative (COR): A Contracting Officer Representative

COR) will be appointed by the Government for the PWS and will work in accordance with the COR letter signed by the Contracting Officer. All submittals, correspondence, and formal discussions will be coordinated with the COR.

17. In-Process Reviews:

17.1 The contractor shall conduct IPRs with the COR and PM on a regular basis to provide a venue for collaboration and information sharing.

17.2 The contractor shall schedule an IPR immediately for problem(s) resolution.

17.3 The contractor shall schedule an end of program IPR following the graduation ceremony of each JTL Tier.

17.4 The IPRs shall include a summary of major activities/events and progress, discussions of successes and difficulties, and suggested solutions and any findings or recommendations.

18. Privacy Act: Contractor staff shall adhere to the Privacy Act, Title 5 of the U.S.

Code, Section 552a and applicable agency rules and regulations

(http://www.usdoj.gov/oip/privstat.htm).

19. Expertise: The contractor is responsible for providing qualified personnel with expertise that includes an extensive understanding of leadership development and have the ability to provide training on the tools and techniques used to become a successful leader in an Army environment. The contractor shall certify that all personnel assigned to this task are capable of facilitating the training program with the demonstrated knowledge, skills and expertise in their respective areas, necessary to perform all assigned duties. All contractor personnel shall comply with the applicable Army security regulations. The contractor must identify key personnel in the technical proposal. NOTE:

Personnel may not be removed from the task without express approval of the

Government PM.

20. Invoicing: Contractor shall invoice after each completed month based on the hours expended. Contractor shall provide a status report and submit monthly invoices (to include a break-down of the hours worked) through email and Wide Area Work Flow

(WAWF) to cover the performance of this contract.

http://www.usdoj.gov/oip/privstat.htm