Attachment_0002_-_Performance_Work_Statement.pdf

PERFORMANCE WORK STATEMENT (PWS)

ADMINISTRATION, PREVENTATIVE MAINTENANCE, AND REPAIR OF

INTRUSION DETECTION

AND

CLOSED CIRCUIT TELEVISION SYSTEMS

REVISION DATE: 09/21/2017

SECTION 1. SCOPE OF WORK: The contractor will:

(a) The contractor will provide a minimum of two fulltime Vindicator (V5) certified employees to administer, provide preventive maintenance, and repair all existing Intrusion Detection Systems (IDS) /Closed Circuit Television (CCTV) systems under the control of Blue Grass Chemical Activity (BGCA). CCTV includes cameras, CCTV specific wiring, connections, hardware and software at the Site Security Control Center (SSCC), and all CCTVs monitored in the SSCC.

(b) The Contractor will perform periodic preventive maintenance IAW Original Equipment Manufacturer (OEM) standards and maintain the entire IDS/CCTV systems in an operational state.

(c) Contractor will provide all necessary manpower and required material to perform required adjustments and/or replacement of components, and perform scheduled preventive maintenance testing.

(d) Contractor will perform unscheduled repairs both during the duty work day and as needed after hours by making adjustments, replacing components, or other actions necessary to return the system to full operation.

(e) The Contractor will provide continuous database maintenance for all functions and capabilities in accordance with the Vindicator operations manual. This includes, but is not limited to, performing data backups, account scheduling, command file development, and maintenance and access level configuration.

2. HOURS OF OPERATION: Administration, preventative maintenance and scheduled repairs shall be performed during Normal Duty Hours in accordance with Section 1.25.1. Service outside of Normal Duty Hours shall be performed during Non-Normal Duty Hours in accordance with Section 1.25.1.

3. BACKGROUND INFORMATION: Service to be performed is located at Blue Grass Army Depot (BGAD) in Richmond, Kentucky. BGAD is a United States Army military reservation located in Madison County, approximately 30 miles south of Lexington, Kentucky.

4. PERIOD OF PERFORMANCE:

(a) BASE YEAR: 01/01/2018 to 12/31/2018

(b) OPTION YEAR 1: 01/01/2019 to 12/31/2019

(c) OPTION YEAR 2: 01/01/2020 to 12/31/2020

(d) OPTION YEAR 3: 01/01/2021 to 12/31/2021

(f) OPTION YEAR 4: 01/01/2022 to 12/31/2022

5. AREA OF RESPONSIBILITY: Multiple systems to be serviced or repaired with various components located inside Building 1660, Communication Hut 80, and within the Chemical Limited Area (CLA). The range of responsibility for service is approximately 250 square acres.

6. CONTRACTOR PERSONNEL: The contractor will provide a work force possessing the skills, knowledge, and training to satisfactorily perform the services required by this contract. The contractor will meet all requirements and changes as may be required to assure prompt maintenance response to the requirements of the contract. All personnel utilized in the performance of the contract will be employees of the contractor and will not be construed to be employees of the Government, and all employees will be legal residents of the United States.

Employees, while on BGAD, shall not in any way reflect discredit upon BGAD, BGCA, or the Department of the Army.

7. CONFLICT OF INTEREST: The contractor will not employ any employee of the United States Government; either military or civilian, if such employment would create a conflict of interest, nor employ any of their relatives or individuals with whom the Government employee has a covered relationship. If so, such employment would result in a violation of the Joint Ethics Regulation (JER).

8. CONDUCT OF PERSONNEL: The BGAD Commander has the authority to bar individuals from the installation for misconduct. The Contracting Officer may require the contractor to remove an employee from the work site in the interest of security, safety, or other legitimate Government concern. The barring of an employee from the job site or from the installation shall not relieve the contractor of the requirement to provide sufficient personnel to perform the services as required by this contract.

9. SECURITY REQUIREMENTS: Contractor personnel or any representative of the contractor entering BGAD will abide by all security regulations and shall be subject to security checks in accordance with regulations as follows:

(a) The Contractor will ensure each employee obtains a security pass and identification items, as applicable, for contractor personnel and vehicles necessary for performance of this contract as described in this PWS. Contractor personnel will meet all requirements for CLA unescorted access; this also applies to subcontractors, unless otherwise coordinated in advance with the Contracting Officer Representative (COR). The Contractor shall provide the COR with security clearance and/or other information necessary for entry to facilities for employees performing work at least (30) workdays prior to their reporting to the work site.

(b) Expect up to eight (8) months before scheduled work can begin for submission and favorably adjudicated National Agency Check with Local Agency Checks and Credit Check (NACLC) Tier 1 Investigation. Government escorts will be provided to escort contractor personnel should the clearances take longer than eight (8) months. In this case, Contractor must provide one week advance notice of planned installation schedule so that escorts can be coordinated. Work hours and number of escorts required must be coordinated with the Surety Office to ensure monitoring and escort personnel are available.

(c) Most work will be conducted inside the CLA. Access to the CLA must be coordinated through BGCA Surety Office and BGAD Security. CLA access requirements includes: (1) Two blood samples be taken (24 hrs. apart), (2) a physical conducted at health clinic, (3) The carrying of a protective mask while in the CLA. Masks will be issued at Bldg. 1147 after contractor personnel are trained, fitted, and issued a mask. Contractors are required to follow BGCAs facial hair policy. For unescorted access into the CLA all personnel are required to have a medical clearance, specified training, security clearances, and background checks.

(d) The contracting company must have a Facility Clearance Level (FCL) of Secret at a minimum. The Company must have a dedicated Facility Security Officer (FSO) to provide the background investigations and all personnel security and Antiterrorism (AT) requirements.

(e) All contractor and sub-contractor personnel who will be handling classified items/information associated with their work will have a secret clearance (these include but are not limited to blue prints, diagrams, and any other information that shows measure to defeat vulnerabilities). All contractor personnel performing classified work will have their FSO provide a security clearance visit request to BGAD Personnel Security prior to being allowed access to the CLA for this purpose.

(f) Blood draws and fitness checkup at BGAD’s Health Clinic will cost the contractor approximately $350 per employee.

(g) Expect delays accessing and working inside the CLA due to Government security checks, access, exercises, inspections, escorts, and lightning concerns.

(h) All work within 15 feet of the face of GB igloo headwalls must be kept to a maximum of 15 minute intervals. Any work that requires more than 15 minutes means that the Government furnished mask must be donned, or BGCA can, upon request, conduct monitoring operations.

(i) All contract employees (including subcontractors) will attend annual in person TARP training (approximately 60 minutes long) provided by the Government. All personnel are required to report threat-related incidents, behavioral indicators, and other matters of Counterintelligence (CI) interest in accordance with Army Regulation 381-12.

(j) All contract employees (including subcontractors) requiring access to Army Installations, facilities and controlled access areas will complete AT Level I awareness, trafficking in Persons, OPSEC, and Annual Chemical Refresher training, within 30 days of the contract award date. The contractor will submit certificates of completion for each affected contractor employee and subcontractor employee to the COR within 10 calendar days after completion of training by all employees and subcontractor personnel. AT Level I awareness training is available at http://jko.jten.mil/courses/atl1/launch.html

10. SEARCH AND SEIZURE: Contractor personnel and property shall be subject to search and seizure upon entering, while on, and departing BGAD.

11. CONTRACTOR REPRESENTATIVE: The contractor will provide an offsite project manager who will be available on-call during Normal Duty Hours, 0630 to 1700, Monday through Thursday to conduct over-all management coordination and furnish liaison with the Government.

The contractor's project manager shall be the point of contact with the Government and shall have the authority to act, or make decisions for the contractor on all matters pertaining to this contract.

(a) The contractor shall designate an alternate project manager who will be authorized to act on behalf of the contractor in the absence of the contractor's project manager or when the contractor's project manager is not available. The contractor should also have an engineer available with ability to troubleshoot significant issues with the Vindicator System and upgrade software issues the work force may not be able to repair on site.

(b) The contractor shall provide the name, address, telephone number and facsimile number for the project manager and alternate to the Contracting Officer and to the COR within 10 calendar days following contract award. The contractor will verbally notify the Contracting Officer and to the designated COR of changes as they occur and provide written changes not later than 48 hours after the effective date of the change.

12. IDENTIFICATION BADGES: Contractor personnel on duty shall wear government provided identification badges. Identification badges shall be worn visible, in front, above the waist.

13. PERSONAL APPEARANCE: Contractor personnel working under this contract shall practice high standards of personal hygiene and maintain a clean, neat appearance while on duty.

14. MINIMUM PERSONNEL QUALIFICATIONS: All personnel shall be qualified, trained, and appropriately certified. Personnel must be Vindicator certified to work on the systems.

(a) The contractor personnel performing administration, preventative maintenance, and repair service on the systems shall be Vindicator IDS, VCC and ACS certified and trained integrator for Vindicator systems (version 7) and shall have a minimum of five (5) years’ experience in maintenance and repair on three (3) like systems equal in size, type, and complexity of the systems indicated. Proof of certification and training shall be submitted with the proposal.

Costs associated with this training will be at the contractor’s own expense and will NOT be reimbursed by the Government.

(b) Those personnel identified as possessing the required minimum qualifications shall be the personnel who actually provide the work or services specified in this contract.

(c) After award and ten (10) calendar days prior to start of contractor performance, the contractor shall submit to the Contracting Officer, in writing, the names, phone numbers, and work assignments of the contractor's management and supervisory personnel scheduled to perform work under this contract.

(d) Changes to the contractor work list will be submitted no later than seven (7) calendar days prior to implementation of the change. In emergency situations and cases of adverse actions where seven (7) calendar days’ notice is not possible, the contractor will submit the change in writing to the Contracting Officer and to the COR no later than 48 hours after the change is implemented.

(e) Contractor personnel will be required to obtain a satisfactory local law enforcement background check conducted by the Security Office and obtain a depot access badge. Personnel will have this badge on them at all times while on the depot.

(f) Personnel and Security Requirements: Contract personnel will possess a minimum security clearance of secret, granted in accordance with Army Regulation (AR) 380-67, paragraph 3-19. If contractor personnel do not have a secret clearance at the time the award is made, then all required paper work must be submitted to obtain one, within seven (7) calendar days of the date the award is made. Contractor’s personnel must have at a minimum an Interim Secret Clearance granted through Joint Personnel Adjudication System (JPAS) prior to starting work. If any employee is subsequently unable to receive a secret clearance, the contractor will replace that employee. The contractor shall observe and practice all security and building regulations that may be in effect at the time of award.

(g) Contractor’s personnel will be required to participate in a Medical Surveillance Program in accordance with DA Pam 40-8 and 40-173 and Implementation Guidance Policy for Revised Airborne Exposure Limits for GB, GA, GD, CF, VX, H, HD and HT, dated 18 June 2004.

The Government reserves the right for Army Medical Inspectors to inspect contractor medical records.

(h) Contractor’s personnel will be required to participate in the Unescorted Access Program (UAP). Requirements for participating in the UAP are established by BGCA Command Policy Letter #28, AR 190-59, Chemical Agent Security Program, involving behavior, interviews, periodic medical evaluation; and personnel, medical, security records review and inspection.

15. TRANSITION (PHASE-IN): The contractor will commence all operations required by the contract as of the first day of the contract's period of performance. Therefore, on the initial day of performance, the Contractor shall provide a workforce, at a minimum, with at least two (2) fully trained, qualified, and certified employees capable of performing all work required under this contract.

16. TRANSITION (PHASE-OUT): Fifteen (15) business days immediately prior to the end of the contract (if the present Contractor is not awarded the subsequent contract or option year) are established as an observation period during which time the incumbent contractor shall permit the new Contractor and his or her employees access to day-to-day operations to observe, gather information, and become familiar with all operations under contract.

17. VEHICLE AND EQUIPMENT OPERATION: N/A

18. LICENSING: Vehicles shall be properly licensed and registered.

19. REGISTRATION: N/A

20. CLEARANCE FOR CONTRACT COMPLETION: N/A.

21. CONTRACT EXTENSION: In the event of contract extension, it shall be the contractor's responsibility to report time extensions with documentation to the Badging Office/Vehicle Registration Section.

22. VEHICLE IDENTIFICATION: The contractor will display company name on both sides of their vehicles and equipment. Magnetic signs are acceptable. Signs shall be easily readable from twenty (20) feet by persons with 20/20 vision.

23. REMOVAL OF VEHICLES: Vehicles and equipment that do not meet the security requirements of BGAD policies shall be removed by the contractor immediately after becoming aware that such vehicle or equipment is unacceptable.

24. USE OF GOVERNMENT PROPERTY: The contractor shall use only signed for /receipted Government property or Government equipment to perform maintenance or repair on contractor-owned vehicles or equipment.

25. KEY CONTROL:

(a) The contractor shall be responsible for keys provided to the contractor by the Government which will be signed out and returned when entering or departing the CLA. Keys shall not be lost, misplaced, damaged, or duplicated by contractor personnel, nor used by unauthorized contractor personnel. The contractor shall develop and implement procedures to ensure that keys issued to the contractor by the Government are safeguarded.

(b) The contractor shall report any occurrence of misplaced, damaged, missing or lost keys to the Contracting Officer or COR/BGCA’s Systems Administrator within one (1) hours after discovery of occurrence and within one (1) business day, submit a written report to the Contracting Officer or COR outlining details relating to misplaced key, loss, etc.

(c) In the event a key is misplaced, lost or missing, all locks and keys for that system shall be replaced, in kind, by the contractor at the contractor’s expense using specified locks and keys from a manufacturer selected by the Contracting Officer or COR. The contractor will reimburse the Government for any Government property lost or stolen as a result of unauthorized key duplication, misplaced key, missing key, or loss of key by the contractor or contractor personnel.

26. INTERFACE WITH GOVERNMENT OPERATION: Performance of work by contractor personnel under the terms of this contract shall not interfere with regularly scheduled Government operational activities.

27. FRAUD, WASTE, and ABUSE: The contractor shall be responsible for maintaining proper conduct and good discipline within contractor occupied work areas.

28. CONSERVATION OF UTILITIES: Contractor personnel shall practice utilities conservation and shall operate under conditions, which preclude waste of Government furnished utilities.

29. FIRE PROTECTION: After award and at least 10 calendar days prior to start of contract performance the contractor shall meet with BGAD’s Fire Department and comply with fire protection and fire prevention regulations.

30. ACCIDENT AND CRIME REPORTING: The contractor shall maintain an accurate record of accidents resulting in traumatic injury or death and accidents resulting in damage to Government property, supplies, or equipment. The contractor shall report all accidents immediately to the Directorate of Emergency Services (DES) and within the following business day to the Contracting Officer or COR. Any criminal acts observed or discovered by the contractor shall be immediately reported to the DES Law Enforcement Branch.

31. SAFETY:

(a) The contractor shall safeguard and maintain all Government property, as well as provide for the safety and well-being of personnel employed in the performance of this contract.

The contractor shall comply with the provisions of EM 385-1-1, prepared by the Department of the Army, Corps of Engineers and published by the U.S. Government Printing Office; the Occupational Safety and Health Act (OSHA); and any other applicable safety laws and regulations.

(b) Contractor personnel will wear safety items required by OSHA during the performance of tasks requiring protective equipment or clothing. The contractor shall develop and implement a safety program for employees performing work under this contract.

(c) The contractor will submit the safety plan to Contracting Officer or COR after award and at least ten (10) calendar days prior to start of contract performance. Revisions shall be submitted at least seven (7) working days prior to effective date of change.

32. FILES: The contractor will maintain complete and accurate files of documentation, records, and reports required under the terms of this contract. The contractor shall not allow access to the files by any Government agency, non-Government agency, or individual unless specifically authorized by the Contracting Officer or COR. Files shall be made available to the Contracting Officer or COR or designated representative upon request. All files will become the property of the Government and shall be turned over to the Contracting Officer or COR/BGCA’s Systems Administrator at the expiration or termination of this contract and before receipt of final payment.

33. DISCLOSURE OF INFORMATION: Performance under this contract may require the contractor to access data and information proprietary to a Government agency, another Government contractor, or of such nature that its dissemination or use other than as specified in this performance work statement would be adverse to the interests of the Government or others.

The contractor, including its employees, agents, or subcontractors, shall not disclose such information unless authorized in advance, in writing, by the Contracting Officer or COR.

34. WORK COORDINATION: The Contracting Officer or COR/BGCA’s Systems Administrator or his/her authorized representative will initiate service calls when the IDS/CCTV is not functioning properly.

35. DEFINITIONS AND ACRONYMS:

(a) STANDARD DEFINITIONS ACCESSIBLE: Capable of being reached or inspected without the requirement to remove permanent or fixed construction. Facility can be readily restored to its previous state at the conclusion of activity. As an example, ductwork or piping above a plaster ceiling is not accessible if no provisions such as access or inspection openings were provided. Ductwork or piping above a lay-in acoustical ceiling is accessible as the ceiling can readily be restored to its original condition at the conclusion of the work.

(b) ADJUST: Performing the necessary alterations to return the performance of the part to within the stated acceptable range.

(c) AS INDICATED: Shall be defined to mean "as shown on the drawings and described in the specifications."

(e) CHECK: To observe a system or its components for satisfactory operating performance, condition, and accuracy as compared to its designed operating parameters and to replace/repair all deficiencies discovered.

(f) CLEAN: Free from dirt, foreign material, debris, contamination, or impurities;

unsoiled, unstained, recently laundered.

(g) CONTRACT ADMINISTRATOR: The official Government representative delegated authority by the Contracting Officer to administer a contract. This individual, normally working in an appropriate contracting or procurement career field, advises on all contractual matters.

(h) CONTRACT DISCREPANCY: A failure of the contractor to perform in accordance with contract requirements and specifications. A contract discrepancy may result from a failure of the contractor to provide, or provide on time, the required contract products or services; or it may result because delivered products or services do not meet specific contract standards.

(i) CONTRACT DISCREPANCY REPORT (CDR): A report used to document unsatisfactory contractor performance. The CDR requires the contractor to explain, in writing, why performance is unsatisfactory; how performance shall be returned to satisfactory levels; and how recurrence of the problem shall be prevented in the future.

(j) CONTRACTING OFFICER'S REPRESENTATIVE (COR): An individual designated in writing by the Contracting Officer to act as an authorized representative of the Contracting Officer to perform specific contract administrative functions within the scope and limitations as defined by the Contracting Officer. The COR has no authority to change contract requirements.

(k) CONTRACTOR: The contractor, its employees, its subsidiaries and affiliates, joint ventures involving the contractor, or any entity which the contractor may have merged with or any individual or entity that assisted or advised the contractor in the preparation of a proposal or bid under this solicitation.

(l) DEFECT: Any nonconformance of a unit of service with specified requirements.

(m) DEFICIENCY LIST: List or report of deficiencies noted on an inspection.

(n) EQUIPMENT: Machines, apparatus, tools, or devices used in the performance of any action, including, but not limited to, heavy equipment (trucks, bulldozers, etc.), shop equipment (hammers, drill, etc.), food service equipment (ranges, mixers, steam tables, etc.), office equipment (typewriters, computers, etc.), and Building equipment (fans, pumps, boilers, etc.).

As it relates to the system equipment, equipment is a major component that is an accountable item.

(o) FACILITY: Includes everything Government owned within Government boundaries.

(p) FIXED MATERIAL MARKUP RATE: The Fixed Material Markup Rate includes material handling and G&A added together, without profit, held at a fixed percentage rate throughout each period of performance. The Fixed Material Markup Rate (percentage) pricing will be included in CLIN 0003. The contractor is responsible for not marking up any shipping or tax costs.

(q) GOVERNMENT: All persons employed by the United States Government and involved in ensuring the contractor's fulfillment of the terms of the contract; the Contracting Officer or their designated representative.

(r) INSPECT: To conduct a close, thorough, and critical appraisal of the systems, equipment, components, and services covered by this contract and to provide detailed written reports on the conditions observed.

(s) KEY CONTROL: The establishment, implementation and maintenance of systems and records to identify holders of all keys; verify authorization of key cutting orders; cross-reference keys, room numbers, lock/key brand/type; document lost keys; and restrict access to keys and key records.

(t) LEAD TIME: The total time from the receipt of a work requirement by the contractor until the work must be completed.

(u) MAINTAIN: To furnish necessary resources including repairs to keep systems and components operating in a safe, effective and reliable manner, to extend its useful life, and to minimize unscheduled downtime.

(v) NORMAL DUTY HOURS: All time between 0630 and 1700 hours Monday through Thursday except Federal Holidays. Pricing for all services during Normal Duty Hours will be included in CLIN 0001.

(w) NON NORMAL DUTY HOURS: All time outside of Normal Duty Hours. Pricing for all services outside Normal Duty Hours will be included in CLIN 0002. The Government estimates the quantity of Non Normal Duty Hours at 20 hours per month.

(x) NUISANCE CALLS: Service orders that require no work to be done.

(y) OCCUPANTS: Person(s) having a legitimate reason to be in a building.

(z) OCCUPIED: A facility is occupied if it contains personnel, equipment, or any other Government-owned/supported property.

(aa) OPERATE: To furnish all labor to systematically ensure that systems and equipment are properly performing their intended and designed functions and are functioning safely, effectively, and efficiently for reliable, trouble free service.

(bb) OPERATION: To adjust, control or guide a specific thing so as to produce a specific performance or result in accordance with a specific operating procedure.

(cc) OPERATIONAL MAINTENANCE: Routine, recurring maintenance required whenever systems or components are operating to ensure that such operation is safe, efficient, and effective and that the operation will not result in damage or accelerated deterioration of the system or component.

(dd) OSHA: The Federal Occupational Safety and Health Act or Administration. PART:

A system component that is not considered an accountable item.

(ee) PERFORMANCE INDICATOR: A characteristic of an output of a work process that can be measured.

(ff) PERFORMANCE REOUIREMENTS SUMMARY (PRS): Identifies the key service outputs of the contract that will be evaluated by the Government to assure contract performance standards are met by the contractor.

(gg) BGAD, KENTUCKY: Includes entire facility known and identified as the Blue Grass Army Depot to include conventional, chemical and manufacturing areas.

(hh) PREVENTIVE MAINTENANCE (PM): A systematic and cyclic check, inspection, and correction of minor deficiencies as well as the recording and reporting of deficiencies beyond the scope of PM.

(ii) PROVIDE: Furnish, install, test, inspect and make ready for use.

(jj) REPAIR (GENERAL): The restoration of a failed or failing system to return to full operation. Repair is performed by replacing system components to the board level, making adjustments, or other actions necessary to correct deficiency. Pricing for all repair services during Normal Duty Hours will be included in CLIN 0001. Pricing for all repair services during Non- Normal Duty Hours will be included in CLIN 0002.

(kk) REPLACEMENT: A new or refurbished component used to replace a failed component.

(ll) RESPONSE TIME (RESPOND): The total time from the receipt of a work requirement by the contractor until the contractor telephonically or physically reports to the site and begins to perform the work requirement. The response times indicated herein are a standard for performance on which the Government will evaluate the contractor.

(mm) SCHEDULED REPAIRS: Repair activities performed on a recurring basis in accordance with predetermined frequencies. Pricing for all scheduled repairs during Normal Duty Hours will be included in CLIN 0001. Pricing for all scheduled repairs during Non Normal Duty Hours will be included in CLIN 0002.

(nn) SCHEDULED REPAIRS SCHEDULE: The contractor generated document, which details the scheduled repair tasks to be accomplished under this contract and specific days on which those tasks will be performed.

(oo) UNSCHEDULED MAJOR REPAIRS: Unscheduled major repairs where the total cost of parts/equipment, materials and labor (off-hour) exceeds $1000. Pricing for all unscheduled major repairs during Normal Duty Hours will be included in CLIN 0001. Pricing for all unscheduled major repairs during Non-Normal Duty Hours will be included in CLIN 0002.

(pp) UNSCHEDULED MINOR REPAIRS: Unscheduled minor repairs where the total cost of parts/equipment, materials, and labor (off-hour) is equal to or less than $1000. Pricing for all unscheduled minor repairs during Normal Duty Hours will be included in CLIN 0001. Pricing for all unscheduled minor repairs during Non-Normal Duty Hours will be included in CLIN 0002.

(qq) SYSTEM: A group of interacting or interdependent components and equipment operating together to perform a common function. As an example a piping system would include all piping, hangers, valves, pumps, controlling components, and fittings necessary to ensure proper operation in the achievement of its overall function.

(rr) WEATHER-TIGHT: A condition, which provides protection and prevents wind, rain, and snow from entering any structure.

36. ACRONYMS AND ABBREVIATIONS:

AR Army Regulation BGAD Blue Grass Army Depot BGCA Blue Grass Chemical Activity CCTV Closed Circuit Television

CFR Code of Federal Regulations CLA Chemical Limited Area COB Close of Business CO Contracting Officer COR Contracting Officer's Representative CPU Central Processing Unit DoD Department of Defense DP Distribution Processor DSN Defense Services Network EM Engineers' Manual FAR Federal Acquisition Regulation FAR False Alarm Rate GFP Government Furnished Property IDS Intrusion Detection System JER Joint Ethics Regulations MIL-STD Military Standard NA Not Applicable NAR Nuisance Alarm Rate NLT No Later Than OEM Original Equipment Manufacturer OSHA Occupational Safety and Health Act PM Project Manager POC Point of Contact POV Privately owned Vehicle PRS Performance Requirements Summary PWS Performance Work Statement SOP Standing Operating Procedure SSCC Site Security Control Center TB Technical Bulletin TE Technical Exhibit TM Technical Manual TSCA Toxic Substance Control Act UL Underwriters Laboratory UPS Uninterruptable Power Supply US United States USC United States Code

37. GOVERNMENT FURNISHED PROPERTY (GFP) AND SERVICES: The Government will provide the property and services listed herein.

38. KEYS: The Government will provide the contractor with a marked set of keys to facilities and equipment being used by the contractor in the performance of this contract. The Government will provide duplication of keys when requested by the contractor and approved by the Contracting Officer.

39. PUBLICATIONS: All Army Regulations per this contract can be found on the Internet at www.usapa.army.mil.

http://www.usapa.army.mil/ http://www.usapa.army.mil/

40. STORAGE SPACE: The Government will NOT provide an office/storage space for ready spares contractor equipment. Contractor shall be responsible for having an office/storage space (i.e. connex or trailer) during the contract period. The Government will provide electricity, and the contractor shall be responsible for making the connection to the closet utility available.

41 READY SPARES: Government will provide a hand receipt “List of Ready Spares” to the contractor within the first seven (7) calendar days of the contract period of performance. All property listed on the hand receipts will be jointly inventoried between COR and contractor. The government will sign over all listed items to the contractor when upon verification and of items inventoried. For any part/equipment that is not in inventory to fulfill the "List of Ready Spares" the Contractor will purchase and be reimbursed. The Government will turn over the inventory to the Contractor, and the Contractor shall keep control and records of the inventory on hand. After award and within the first 30 days of the contract period of performance, the Contractor shall submit a price list of replacement parts and equipment to be purchased. Once the price list is complete and has been approved by the Contracting Officer and the COR, the Contractor shall purchase the appropriate item(s) to complete the "List of Ready Spares". Any unused parts/equipment at the end of the contract shall be turned back over to the Government.

42. CONTRACTOR FURNISHED ITEMS: The contractor shall furnish all property, equipment, materials, and services that are not specifically identified as Government furnished, but which are necessary to perform the requirements of this contract. Contractor furnished property, equipment, materials, and services shall be compatible with existing Government systems.

43. PARTS: The Government will supply the cost of parts and equipment for the required parts as listed in Section III. The Contractor will supply all other normal electronic parts to include but not limited to, resistors, wiring, coax connectors, coax cable, screws, sealant, and equipment wipes to perform these services. The Contractor shall also supply, at his/her own expense, any and all equipment needed to test/run the system. The cost of parts and equipment have already been provided in CLIN 0003 as ceiling prices. Parts and equipment costs will not be reimbursed by the Government until they are used. The Government will reimburse contractor for the exact costs of parts and equipment, shipping, taxes, and established Fixed Material Markup Rate (percentage) after proper documentation is received.

44. SECTION II: SPECIFIC TASKS:

(a) Contractor will be available during Normal Duty Hours to repair and maintain any and all IDS/CCTV systems covered under this contract, regardless of the cause of the malfunction. On his/her own initiative, the Contractor shall be required to coordinate and work with other BGAD/BGCA agencies and contractors to diagnosis and resolve problems.

(b) Contractor shall conduct required tests, adjustments and/or replacements of components, including sensors within the IDS and CCTV. This includes, but is not limited to, all installed equipment, all computer equipment, software updates, data transmission modules (as it pertains to data transmission from the field devices to the front-end alarm workstation) and local processors. Also includes continuous database maintenance for all functions and capabilities IAW with the Vindicator operations manual and other required manuals. A record of all sensor tests shall be maintained for the entire length of the contract and all records shall be given to the Contracting Office and the COR before completion of the contract. The record shall reflect the date of the test(s), the name(s) of person(s) conducting the test, results of the test(s), and any required corrective action(s) resulting from the test(s). All records shall be made available to the Government for inspection purposes during the contract’s period of performance.

(c) Contractor shall perform data base administration and updates including, but not limited to, data backups, account scheduling, command file development and maintenance, and access level configuration.

(d) Performance of scheduled adjustments and repairs shall include verifying proper operation of the IDS/CCTV. The contractor shall enter all updates or new IDS/CCTV database entry requirements into the server database as received. The contractor shall provide system administrative assistance to monitor personnel and solve user problems and procedural problems arising within the IDS/CCTV systems, in order to maintain the orderly flow of data throughout the systems. Maximum nuisance and false alarm rates (NAR/FAR) will be approved by the Contracting Officer or COR.

(e) The Contractor will keep records and logs of each task. The log shall contain all initial settings in the format used by the Vindicator OEM manuals. Complete logs shall be kept and be available for inspection on site, demonstrating that planned and systematic adjustments and repairs have been accomplished for the intrusion detection systems. Contractor is responsible to update and maintain the zone worksheets for each account. Copies shall be maintained on file and in each zone enclosure.

(f) The Contractor will separately record each service call request, as received. This will include the serial number (if available) identifying the component involved, its location, date and time the call was received, nature of trouble, name(s) of service personnel assigned to the task, instructions describing what was done, the amount and nature of the materials used, the time and date work started, and the time and date of completion. The Contractor will deliver a record of the work performed upon request to the COR.

(g) The Vindicator system integrates primary functional parts/equipment manufactured by Honeywell-Vindicator with sensors and other standard peripheral parts/equipment available from a variety of sources, and supplied by respective manufacturers or suppliers. The Contractor shall be required to purchase any new or replacement parts. For single parts over $500 or cumulative parts adding up to $500 purchased for preventative maintenance or repairs, the contractor will provide an estimate to the Contracting Officer and to the COR for approval. If a standard part is not available as a replenishment item, the Government may use a different ready spare part as required. The Contractor shall provide integration of new state-of-the-art sensors, new control unit part, including power supplies and batteries, as old components fail with new government approved components.

(h) The Vindicator Systems runs on V5 IDS Server, Vindicator Command and Control (VCC), and Security Archive Workstation (SAW) software applications that are proprietary to Honeywell-Vindicator. The contractor shall maintain the software and integrate upgrades to the software as required to support installation of replenishment parts/equipment into the systems.

Parts/equipment supplied by the Contractor must be compatible with the existing Zone Control Units and other primary functional parts/equipment.

45. SYSTEM REPAIRS: Accomplishment of the work will include maintaining or having access to sufficient supplies and parts/equipment to complete the work within the specified time. In addition, the contractor will:

(a) Provide system repairs as specified and per regulations and recommendations.

(b) Provide all required documentation.

(c) Report work accomplished and components replaced.

(d) Report any conditions considered as CHANGED from the state of the equipment at the start of the contract period.

(e) Notify the using agency as to when the work will start.

(f) Clean up the areas worked in at the end of each workday.

(g) Accomplish the work in the specified time.

(h) Contractor shall locate all underground IDS and Power Cables for any work to be performed under this contract, or any other work to be performed by Government or other contract personnel. Utility lines will be located prior to excavation under this contract, or for any other contractor.

(i) Contractor will work in coordination with any other Contractor, or Government Entity, in order to make improvements to the Security Systems inside the CLA. This includes, but is not limited to, any repairs or upgrades to the IDS or CCTV systems, improvements to buildings, fence lines, roads, igloos, and perimeter connections to the future Explosive Destruction Technology or Blue Grass Chemical Alternatives Destruction Sites.

(j) Perform other work necessary to accomplish the above items.

46. TWENTY-FOUR HOUR REPAIR CALL: The contractor shall provide a local or toll- free telephone number and a person to act as a point of contact to receive calls for repairs on a 24-hour-a-day basis. A message machine (e.g., recorded calls) will not be accepted in lieu of this requirement. The local or toll-free telephone number and the name of the point of contact shall be provided to the COR after award and at the start of the contract. Any changes regarding the telephone number or the point of contact shall be immediately provided to the COR.

47. WORK HOURS:

(a) Preventive Maintenance (PM): Will be accomplished during Normal Duty Hours.

Pricing for all PM services will be included in CLIN 0001.

(b) Service Calls: Service calls outside Normal Duty Hours will be considered unscheduled major or minor repairs.

48. REPAIR SERVICE CALL: After contract award the Government will provide a list of persons authorized to place calls in accordance with the terms and conditions of the contract. The contractor shall not accept calls from persons other than those persons whose names are provided to the contractor in accordance with this paragraph. The contractor shall maintain the systems in normal operation so that there is no more than ten (10) hours down time in any month for regularly scheduled maintenance and repairs, except as specified below:

(a) Unscheduled Repairs: For unscheduled repairs, the contractor shall troubleshoot the defective or inoperative components and determine the corrective action needed to place the systems back into full operation. Pricing for all unscheduled repairs during Normal Duty Hours will be included in CLIN 0001. Pricing for all unscheduled repairs during Non-Normal Duty Hours will be included in CLIN 0002.

(b) Cost Estimate: For unscheduled repairs, the contractor shall prepare a cost estimate to correct the problem prior to commencing work. This cost estimate shall include costs for parts, if not being furnished by the Government and materials needed to restore the systems. Labor shall only be included in the cost estimate if the Government requests work to be accomplished outside normal work hours. If the cost for the corrective action is equal to or less than $1000, the contractor shall proceed with the work as unscheduled minor repairs, if the cost for corrective action is greater than $1000, the work is considered unscheduled major repairs and advance approval must be given by the Contracting Office prior to the contractor proceeding with the work.

If the corrective action is under $1000, the Contractor shall notify the Contracting Office in writing the very next business day. The Government reserves the right to perform or supplement performance of contract functions with Government personnel or other contractors for unscheduled major repairs as it deems necessary.

(c) Honeywell Vindicator Service Calls: Honeywell Vindicator is available to be called, or make a site visit. Contractor may reference this contract when making any calls for additional assisted service. Any request to use Honeywell Vindicator shall fall under the requirements of the unscheduled cost estimate section above. No service calls shall be made to Honeywell Vindicator and billed to the Government without the COR or CO approval, except to get an estimate for the service to be provided. All pricing shall be done at direct cost without any markup and will be priced under CLIN 0004.

49. SERVICE NOTIFICATION COMMUNICATION:

(a) Notification: Notification for services on a system during normal duty hours will be by either a written transmittal form or by telephonic notification.

(b) Response Time: Certified service personnel shall be available to provide service to the complete IDS/CCTV during Normal Duty Hours. For high priority service calls during Normal Duty Hours, the COR may direct the service technician to arrive at the site of a malfunction within one (1) hour from time of notification. The Contracting Officer, COR, and his/her authorized representative will be furnished with a telephone number where the service supervisor can be reached at all other times. Service personnel, during Non-Normal Duty Hours, will respond within two (2) hours either telephonically (if applicable - when correction action can be taken over phone) or physically on site after receiving a service request. Upon completion of the work, the contractor will complete a Service Work Call report and maintain on file for the length of the contract when it then shall be turned over as Government property. A copy shall be supplied to the COR on the very next business day. Repair technician(s) shall coordinate for access to the systems with Government user personnel at the facility requiring repairs, as part of each service call. If access to the building is denied or if no contact is available contact the Security Desk.

(c) Repair Time: Under all conditions systems shall normally (more than 75%) be restored to proper operating condition within six (6) hours of notification. In 96% of all cases, IDS failures shall be repaired within 24 hours after notification. Any IDS/CCTV repair exceeding six (6) hours shall be reported to the COR.

(d) Parts/equipment: Parts/equipment that are not Government furnished shall be new or refurbished. Unless specified otherwise, new or refurbished parts/equipment shall be the size and capacity of existing parts/equipment and shall be equal to, or better in quality than, existing parts/equipment. All parts/equipment shall be warranted against defects or failure for a period of one (1) year. Any new or replaced part, which fails within one (1) year after installation, shall be replaced at no cost to the Government. Contractor shall record date, time and name of supplier from whom parts/equipment were ordered. The equipment and parts not being furnished by the Government shall be purchased by the Contractor in accordance with Section 1.28.

(e) Service Call Records: The Contractor shall separately record each service call request, as received. The record shall include service call number, serial number identifying the component involved (if available), component location, date and time the call was received, nature of trouble, name(s) of the service personnel assigned to the task, instructions describing what work was done and/or what needs to be done, the amount of the materials used for repair, date and time work started, and date and time of completion of repair.

(f) Records of all PM and service calls performed shall be available for review by the Contracting Office and the COR.

50. REMOVAL OF EXISTING GOVERNMENT PARTS/EQUIPMENT:

(a) All parts/equipment shall remain the property of the Government and shall at no time be removed from BGAD without the Contracting Officer’s and the COR/ approval.

(b) The contractor shall store all removed parts/equipment in a storage space provided by the Contractor unless otherwise specified and approved by the Contracting Officer and the COR.

51. GOVERNMENT FURNISHED MANUALS: Any Government furnished manual, which may be loaned to the contractor, shall be hand receipted to the Contractor and immediately returned upon contract expiration or termination. The Contracting Officer and the COR/BGCA’s Systems Administrator must be notified in writing if the contractor has a need for manuals.

52. STANDARDS: All administration, preventative maintenance, and major or minor repairs shall be performed in accordance with the equipment manufacturer's recommendations, as shown in the Technical Manuals (TM) for the equipment, and applicable code requirements. TMs are retained in Building 1660 and shall not be removed from Building 1660.

53. PREVENTIVE MAINTENANCE SCHEDULE:

(a) The contractor will perform at least two minor preventive maintenance inspections.

Contractor shall also conduct two semi-annual major preventive maintenance inspection of each system, one major inspection within 60 days after start of contract and another each six months of the contract period (or more often if required by the manufacturer) alternating minor and semiannual maintenance quarterly. Repair all equipment that does not work to factory specifications. This shall be a complete system evaluation to ensure it meets manufacturer’s performance standards. Impact to users’ mission shall be kept at a minimum.

(b) Extent of Minor Inspections shall include: Perform visual checks of all accounts from a workstation to verify communications with all accounts and to verify that no account is improperly masked or in the test mode. Conduct operational test of console equipment, peripheral equipment, local processors, sensors, and electrical and mechanical controls. Provide mechanical adjustments and necessary electronic adjustments to equipment and work stations, as required. Clean interior and exterior of all workstations and servers. Minor inspections shall also include testing backup batteries and tamper switches on enclosures not with a protected facility. Documentation of the above checks and inspections will be kept on file until the end of the contract where it will be turned over as government property.

(c) Extent of Major Inspections shall include: Clean interior and exterior surfaces of IDS/CCTV systems equipment and enclosures in each zone and workstation including local processors, keyboards and console equipment. Perform manufacturer recommended diagnostics on all equipment. Run all systems software diagnostics and correct all diagnosed problems.