UpArm_PWS_FY17__(Draft)_9_January_2017.docx

Revised 9 January 2017

PERFORMANCE WORK STATEMENT (PWS)

UP ARMORED VEHICLE LEASING AND MAINTENACE FOR

SPECIAL OPERATIONS COMMAND CENTRAL FORWARD LEBANON (SF-L)

1.0 GENERAL INFORMATION

Description of Services/Introduction: The contractor shall provide all equipment, tools, materials, supervision, and other items and non-personal services necessary to maintain the vehicular leasing and maintenance requirements as defined in this Performance Work Statement (PWS). The contractor shall furnish modified vehicles of brands which are prevalent in Lebanon, to an armored vehicle configuration. The contractor shall perform to the standards listed in this contract.

(a) All vehicles will be Left Hand Drive, with seating for at least four passengers, export model, and configured for the Lebanon region. Up-Armored vehicles shall be Sport Utility Vehicles (SUV’s), sedans, and trucks.

(b) The appearance of the base vehicle (interior and exterior), shall be maintained to OEM characteristics. The appearance of the vehicles must be inconspicuous. Vehicle acceleration, braking, and cornering after armoring mass weight on dry surface will allow for positive control at all times. Impacts on interior environmental features, including noise levels, HVAC, lighting, and sound systems shall be minimized and such systems shall perform to the original OEM specifications.

(c) The initial task order issued must be fulfilled on 1 April 2017. After the initial requirement has been fulfilled, the contractor will have 14 calendar days of receipt to fulfill all new requirements issued via task order. The maximum order for future requirements will not exceed five vehicles.

1.1 Background:

SF-L requires Vehicular Assets to perform the movements of personnel to various camps throughout Lebanon.

1.2 Objectives:

Support the SF-L mission by providing up-armored commercial vehicle leasing.

1.3 Scope:

The contractor will provide the leasing of vehicles at various camps as directed throughout Lebanon. All vehicles and associated equipment shall be safely operable and shall meet or exceed Host-Nation Safety standards. The vehicles shall meet the intended functions and operations of like new conditions and be in accordance with this Performance Work Statement (PWS), the contract, and local laws and regulations.

1.3.1 Vehicle Leases will be established on a 12-month cycle.

1.4 Period of Performance:

The period of performance shall be for one (1) Base Year of 12 months and four 12-month option years, plus the FAR 52.217-8 Option to Extend Services Period for a maximum of six months. The Periods of Performance read as follows:

1.5 Installation Access:

Access to bases and camps will be in accordance with current Lebanese badging procedures and installation access policies.

The contractor shall also be able to gain access to the US Embassy, Beirut.

1.6 Security Requirements:

Contractors shall meet security requirements and comply with local policies for accessing military installations. Security requirements for Lebanon will be determined at the time of Contract Award.

1.7 Prohibited Countries:

1.7.1 Citizen of the countries listed below are not allowed installation access:

Cuba

Libya

Democratic People’s Republic of Korea

Iran

Syria

Sudan

1.7.2 Citizens of the countries listed below are permitted to apply for installation access; however a name-check with the U.S. Embassy must be conducted in addition to the routine QMOD/QMOI Background Investigation.

Russia

People’s Republic of China

Socialist Republic of Vietnam

1.8 Identification of Contractor Employees:

All contract personnel attending meetings, answering Government telephones, and working in other situations where their contractor status is not obvious to third parties are required to identify themselves as such to avoid creating an impression in the minds of members of the public that they are Government officials. Contractor personnel shall carry at all times the appropriate documentation required by Lebanon and United States law and military regulations to access all camps, outposts, airports, naval/commercial sea ports, including border crossing documents and driver’s license.

1.8.1 Contractors shall ensure that all documents or reports produced by contractors are suitably marked as contractor products or that contractor participation is appropriately disclosed.

1.9 Quality Control:

The contractor shall develop and maintain an effective quality control program to ensure services are performed in accordance with this PWS. The contractor shall develop and implement procedures to identify, prevent, and ensure non-recurrence of defective services. The contractor’s quality control program is the means by which they assure themselves that their work complies with the requirements of the contract.

1.9.1 The contractor is responsible for carrying out its obligations under the contract by controlling the quality of services; tendering to the Government for acceptance only those services that conform to the contract requirements; and procedures and processes for services to ensure that services meet contract performance requirements. The contractor is also responsible to provide and maintain an inspection system that is acceptable to the Government; gives the Government the right to make inspections and tests while work is in process and make available to the Government complete records of its inspection work. The contractor shall submit a quality control plan within ten days of contract award. The plan shall include, as a minimum, the following to cover all operations, both onsite and offsite, including work by subcontractors, fabricators, suppliers, and purchasing agents, and a description of the quality control organization to demonstrate a manager of quality control and sufficient number of additional qualified personnel to ensure contract compliance. Included also shall be procedures for tracking deficiencies from identification through acceptable corrective action.

1.10 Quality Assurance:

1.10.1 The Government will evaluate the contractor’s performance under this contract in accordance with the Quality Assurance Surveillance Plan (QASP). This plan is primarily focused on what the Government must do to ensure that the contractor has performed in accordance with the performance standards. It defines how the performance standards will be applied, the frequency of surveillance, and the maximum acceptable defect rate(s).

1.10.2 The Government has the right to inspect and test all services called for by the contract, to the extent practicable at all places and times during the term of the contract. The Contractor shall not limit or hinder the Government’s access to places (to include services performed by sub-contractors) where services are being performed. At its discretion, the Government may or may not notify the Contractor in advance.

1.10.3 Quarterly audits will be conducted by the Contracting Officer’s Representative (COR) to ensure that the contractor’s performance is in accordance with the QASP.

1.10.4 The contractor shall make available to the government upon request, all of its manufacturing and quality performance documentation which is necessary to complete the VIR including: ballistic performance data for all armor, transparent and opaque, test reports and certifications regarding optical clarity, distortion and defects to the US Government. Ballistic performance certifications for each lot of armor materials must either be certified by an independent laboratory, or follow an approved, documented contractor certification process, which is periodically validated by an independent certification lab in accordance with Government standards. The contractor shall retain all such records for the period of performance of this contract.

1.11 Contracting Officer’s Representative (COR):

The COR will be identified to the Contractor at time of contract award. A letter of appointment will be issued to the COR stating the responsibilities and limitations of the COR. The COR is not authorized to change any of the terms and conditions of the contract or task orders.

1.11.1 Contract Manager:

The Contractor shall provide a Contract Manager who shall be responsible for the performance of the work. The name of this person and an alternate who shall act for the contractor when the manager is absent shall be designated in writing to the contracting officer within 24 hours of contract award. The contract manager or alternate shall speak, read and write English and have full authority to act for the contractor on all contract matters relating to daily operation of this contract. The Manager shall be the central point of contact with the COR and Contracting Officer for performance of all work under the contract.

1.12 Personnel:

1.12.1 The contractor shall advise the COR immediately of any changes in personnel. “Immediately” for the purpose of this notification shall mean: The beginning of the next regular business day.

1.13 Qualified Personnel:

The US Government retains the right to disqualify the operators if they are unfit to perform. The US Government is not liable for any injury incurred by the contracted personnel while they are on or off site on or off mission. The contractor is responsible for his personnel; failure to meet performance requirements or to personnel issues places the contractor at risk of penalties for non-compliance.

1.14 Special Qualifications:

The contractor’s employees must be trained, qualified and properly licensed to perform maintenance on the contractor's assigned vehicles and equipment. The contractor is responsible to maintain qualified drivers. If employees shall be driving a vehicle onto the camp, then the person shall, have a copy of their valid driver’s license, vehicle registration for the vehicle they shall be driving, Insurance, and a copy of their Installation access badge.

1.15 Post Award Conference / Periodic Progress Meetings:

The Contractor agrees to attend any post award conference convened by the contracting activity in accordance with Federal Acquisition Regulation Subpart 42.5. The Contracting Officer, and other Government personnel, as appropriate, may meet periodically with the contractor to review the contractor's performance. At these meetings the contracting officer will apprise the contractor of how the Government views the contractor's performance and the contractor will apprise the Government of problems, being experienced. If necessary, the contractor will also notify the contracting officer (in writing) of any work being performed, that the contractor considers over and above the requirements of the contract. Appropriate action shall be taken to resolve outstanding issues. These meetings shall be at no additional cost to the Government.

1.16 Government Remedies: This solicitation includes and the resulting contract will include FAR 52.246-4.

1.17 Recognized Holidays: Not Applicable.

1.18 Hours of Operation / Place of Performance:

The contractor is responsible for servicing assets under contract 24 hours per day, 7 days per week as mission dictates..

1.18.1 Leasing of equipment and maintenance of vehicles is a daily operationbeginning at 0001 and ending at 2400 each day. The contractor must, at all times, maintain an adequate work force for the uninterrupted performance of all tasks defined within this statement of work when the Government facility is not closed. The Contractor shall at all times, including during shift change; maintain an adequate work force for the uninterrupted performance of all tasks defined within this PWS.

1.18.2 Contractor shall be responsible for safeguarding all government property. At the close of each work period, government facilities, equipment, and materials shall be secured.

PART 2

2.0 DEFINITIONS

Acceptance Inspection: An inspection performed by the COR or government representative on all vehicles, trailers and associated equipment prior to the Government accepting use of equipment. This inspection shows the overall condition of the vehicle. Discrepancies must be fixed before putting the vehicle in service.

Accident Repair: Repairs required as a result of collision; regardless of whether the object collided with a vehicle, or whether the vehicle requiring repairs was the moving unit.

Criminal Act: A violation of criminal law.

Contracting Officer Representative (COR): are qualified individuals appointed by the Contracting officer (KO) to assist in the technical monitoring or administration of a contract.

Disabled Equipment: A damaged, worn out, or malfunctioning piece of equipment.

Defective Service: A service output that does not meet the standard of performance associated with it in the Performance Work Statement.

Disabled Vehicle: A damaged, worn out, or malfunctioning vehicle that is not capable of moving on its own without further damage to the vehicle or if movement would compromise the safety of the passengers.

Equipment: Includes military and commercial equipment as: tanks, troop carriers, fighting vehicles, cranes, container handling equipment, pallets, cargo and containers.

Fair Wear and Tear: The deterioration of items attributed to continuous usage. Fair wear and tear includes, but is not limited to, tire damage due to road hazards, windshield damage due to blowing sand and/or debris on roadway hitting the windshield, rocks and/or debris that are kicked up causing damage while driving, and damage done to running boards due to weight from individuals in body armor or outfitted in full rucksacks. Fair wear and tear excludes criminal and hostile acts.

Hostile Act: An attack or other use of force by a foreign force, terrorist unit (organization or individual).

Like New Condition: Refers to functional ability, not appearance. The equipment/vehicles have been upgraded, refurbished, and/or overhauled to meet the equipment’s fully operational intent (to include safety).

Operational Equipment: Equipment that is able to safely and effectively perform its missions.

Operator – Individual Government employee.

PWS: Performance Work Statement

Quality Assurance: Those actions taken by the government to assure services meet the requirements of the Performance Work Statement.

Quality Assurance Surveillance Plan (QASP): An organized written document specifying the surveillance methodology to be used for surveillance of contractor performance.

Quality Control: Those actions taken by a contractor to control the performance of services so that they meet the requirements of the PWS.

Random Sampling: A sampling method in which each service output in a lot has an equal chance of being selected.

Safely Operable: Meet all safety requirements in accordance with host nation laws.

Sample: A sample consists of one or more service outputs drawn from a lot. The number or outputs in the sample is the sample size.

Scheduled Maintenance: Prescribed inspections or servicing of equipment, accomplished on a calendar, mileage, or hours-of-operation basis.

Unscheduled Maintenance: Maintenance that is not scheduled but is required to correct deficiencies and to restore the vehicle or equipment to a serviceable condition.

Shall: The use of the words “shall” or “will” before any performance requirement indicates a mandatory action on the part of the contractor to be in compliance with this contract.

Part 3

3.0 Government Furnished Property, Equipment and Services

3.1 The U.S. Government is responsible for supplying the fuel used in rental vehicles in such that all items will be returned to the vendor with a minimum of 1/2 tank of gasoline. Items being returned for service will have a minimum of 1/2 tank of Gasoline. The Government will not provide any Facilities, Equipment, Materials and/or Services for this Contract other than stated in this PWS.

3.2 The Operator will be responsible for Monitoring fluid levels, tire pressure, lights, and coordinating with the contractor for scheduled maintenance dates. The operator will make the vehicle available for service within seven days of notification from the vendor that service is required. For non-scheduled maintenance, the contractor will be notified of maintenance required and allotted the opportunity to swap out the vehicle during the maintenance period.

Part 4

4.0 Contractor Furnished Property, Equipment and Services

4.1 The Contractor shall provide specified vehicles and all services required to keep the vehicles in a safe, operational manner.

4.2 The Contractor shall provide a list of those services based upon vehicles ordered per task order.

4.3 The contractor shall deliver vehicles within the timeframe agreed to in this contract and must meet the minimum acceptance criteria provided herein. If the Contracting Officer determines that any vehicle furnished is not in compliance with this contract, the Contracting Officer shall promptly inform the contractor. If the contractor fails to replace the vehicle or correct the defects as required by the Contracting Officer, the U.S. Government may:

(a) Charge or off-set against the contractor any excess costs occasioned thereby

(b) Terminate the contract under the Default clause of this contract. Failure to pass the acceptance inspection in the timeframe specified may result in consideration for a monetary penalty.

4.4 License Plates, Registration, Inspections. The contractor shall be responsible for and will register, license and have the vehicle inspections completed, as required by the local rules, laws and authorities. The contractor shall provide the vehicles with local licenses plates and maintain them during the full length of the contract.

4.5 Delivery of Assets:

Delivery of all contracted assets shall take place Hamat Air Base in Hamat, Lebanon. The contractor shall comply with the prescribed delivery timeline for new assets. If vehicles are not delivered within the identified time frame the contractor will risk possible contract termination for cause. If a contractor is awarded a contract to provide a certain type of vehicle the contract shall not deviate from providing that type of vehicle. The contractor shall adhere to the prescribed mileage when delivering new requirements which is 15,000 kilometers at the time of delivery.

4.5.1 SFL will inspect the vehicle(s) upon delivery in accordance with the Vehicle Inspection Report (VIR) (see Appendix A) and appropriate armor documentation (see Section 1.11.4).

4.6 Joint Inspection:

The Contractor or the Contractor’s Representative and the Contracting Officers Representative (COR) shall perform a joint inspection and shall document in writing the vehicle condition upon delivery and return of the vehicles. This will be the sole validating document used when returning the vehicles to the contractor. The following minimum criteria shall be met at the time of acceptance inspection. The Government shall accept or reject vehicles promptly after joint inspection. All assets under contract will be delivered to the Contracting Officer Representative or designated representative for an Acceptance Inspection. Any item delivered that does not meet the outlined requirements in this Statement of Work will be deemed “Rejected” and reported to the Contracting Officer in writing. This shall be annotated on the Acceptance Inspection sheet.

4.6.1 The Government will not be responsible for any damage or missing items not documented on the inspection checklist or for fair wear and tear. The Contractor and Government Contract Representative shall sign the inspection document. A joint inspection will be documented on a Transportation Department Leased Vehicle Inspection Check List. If the contractor fails to conduct a joint inspection or overlooks an item while conducting a joint inspection with a government representative the contractor will be held liable for all damage that was not identified at the time of inspection.

4.7 Records:

The contractor shall maintain records of transactions with the U.S. Government and shall be available for viewing upon request.

4.8 Key Control:

The Government will control keys or fobs for vehicles upon delivery acceptance. Upon delivery the contractor shall provide at a minimum two dealership issued keys or fobs that operate the ignition and unlock every compartment of that vehicle. Once the key or fob is assigned to the customer, the customer will be held solely responsible for replacement(s) if the key or fob is lost.

4.8.1 The Contractor shall provide a Vehicle Key /Fob Pricelist. The Pricelist shall be given to the COR for verification and approval within 7 days of COR request.

4.8.2 The Contractor shall annotate on the acceptance inspection sheet remote devices that were not available at the time of delivery.

4.9 Vehicle Criteria:

4.9.1 Interior:

The vehicle(s) shall be free of excessive soil, rust, and damage. Upholstery shall be clean and free of cuts, burns, odor or stains. Windshields and other glass shall be free of breakage and cracks. The model year of the vehicle shall be no older than five years old from the current year or newer and the mileage on the odometer when first placed into service on the contract shall be less than 15,000 kilometers for all leases. The fuel tank shall be no less than 1/2 full.

4.9.2 Safety Items:

Each vehicle shall meet all Host nation safety requirements and have, as a minimum, the following working/properly mounted and placed safety features:

a.) Driver and front passenger airbags b.) Seatbelts for every seat c.) Dual side view mirrors d.) Windshield wipers e.) Emergency/parking brake f.) Fire extinguisher g.) First aid kit h.) Warning triangle(s) i.) Vehicle car Horn j.) Steel Belted Radial Tires matching in size: Tires shall include ‘run flat’ inner tire system devices fitted into all wheel/tires, including the spare tire systems that will enable the tire and wheel to maintain its normal functions and continue operating after being punctured or torn by road hazards and other road debris. Tires shall be capable of providing continued mobility under all terrain with zero air-pressure without failure under the following conditions; 4 flat tires, 5 miles at 30 mph, 1 flat tire 30 miles at 30 mph over any terrain. Wheels and tire run-flat assemblies shall withstand three rounds of 7.62 NATO rounds without a complete loss of mobility. Tires shall be all-terrain type expect on sedans.

k.) Spare tire and capable tools for changing tires. The jack shall be able to lift and hold the vehicle with the additional weight from up armoring, along with all passengers and equipment.

4.9.3 Heating and Air Conditioning:

Vehicles shall be equipped with working heating and air conditioning systems. Both systems shall operate at the manufacturer’s recommended levels.

4.9.4 Additional Features:

If the Government knowingly accepts a vehicle of less quality or features, it shall be annotated in writing. There will be no additional cost to the contractor or the Government. All factory equipment must be in manufacturers operating ranges. There can be no evidence of leaks or any modifications to components. All components must be affixed to the vehicle as they were originally installed at the factory. In addition to the features listed under each contract line item number (CLIN) all vehicles shall have the following minimum features.

a.) Power Locks b.) Power Windows c.) Anti-Locking Disc Brakes in both the front and therear.

d.) Power Steering e.) Automatic Transmission f.) AM/FM Stereo g.) Heavy-duty electrical and cooling group option minimum 200 amp total output from alternators.

h.) Upgraded suspension to handle weight of up armoring

4.9.5 GPS Tracking Devices:

If any NTVs are equipped with GPS tracking devices, the contractor shall identify them and provide the Government with access to the tracking software.

4.9.6 Appearance:

The appearance of the base vehicle (interior and exterior), shall be maintained to OEM characteristics. The appearance of the vehicles must be inconspicuous. Vehicle acceleration, braking, and cornering after armoring mass weight on dry surface will allow for positive control at all times. Impacts on interior environmental features, including noise levels, HVAC, lighting, and sound systems shall be minimized and such systems shall perform to the original OEM specifications.

4.9.7 Up Armored Feature:

The contractor shall provide all vehicles with entire armor package installed to either the Euronorm Standard (EN1063) B6 protection level or a US National Institute of Justice Standard (NIJ 0108-01) Level III.

The armor protection package includes installation of opaque and transparent armor for the entire vehicle and includes 360 degree horizontal protection, roof and floor armor. Floor protection level is for grenades. Opaque armoring shall be overlapped at all doors to prevent penetration through door posts and pillars. The armor protection package also includes:

(a) Vehicle Management System. Ballistic protection for the vehicle management system (engine computer) if located outside of the passenger compartment.

(b) Battery. Ballistic protection for the battery.

(c) Armor Maintenance Guide. English language, in accordance with details below, “Manuals” located in the appendix.

(d) Tinted Glass. The rear passenger windows and the rear window shall be tinted according to local custom in Lebanon.

4.10 Vehicle Replacement:

Although the Contractor may replace the vehicle at any time with an equal or higher quality vehicle (based upon age and mileage, maintenance costs on that specific vehicle, factory recall, etc.); the contractor shall replace vehicles under the following conditions:

· The total vehicle mileage exceeds 100,000 kilometers.

· The vehicle has been returned to the Contractor three times to resolve the same maintenance complaint within a six month period, provided the complaint is not based on normal scheduled maintenance issues, or, the complaint is related to a cause other than fair wear and tear of the vehicle, or the Contracting Officer determines there are other mitigating circumstances that should require replacement of the vehicle.

5.0 Services

The following services shall be provided by the contractor:

5.1 Maintenance

The Contractor shall perform both scheduled and unscheduled maintenance at a facility it designates. The contractor will provide parts, labor, materials, supervision, and expertise necessary to complete required maintenance tasks. Parts include those items that must be replaced due to fair wear and tear such as but not to limit to windshield wipers, tires, headlamps, filters, fluids, and lubricants at no additional cost to the Government. The contractor will replace any tire when the tread becomes less than 3/32 inch or when any unsafe condition is determined in writing by the COR. Additionally, the contractor is responsible for replacing broken windshields and flat tires regardless of fault at no additional cost to the Government. Windshields and headlights that are pitted or impede the driver or passenger view will be deemed as non-functional and will require replacement once identified in writing by the COR.

5.2 Maintenance Schedule

The Contractor shall provide a manufacturer’s maintenance schedule for each vehicle to the Contracting Officer or the Contracting Officer’s Representative upon delivery of the vehicles. If the manufacturer identifies two or more maintenance schedules based on usage and/or driving conditions of the vehicle, and the Contractor does not indicate which schedule shall apply to the vehicle the Contractor shall be responsible for any and all damages done to the vehicle.

5.3 Scheduled Maintenance

The Contractor shall perform scheduled services in accordance with the identified manufacturer’s maintenance schedule at no additional cost to the Government. The contractor shall provide a like vehicle as a temporary replacement without charge at the same time the vehicle was turned-in for maintenance. (i.e. Maintenance, Break-down, Faulty parts, etc.)In addition to the required scheduled service, the Contractor shall perform a safety inspection of the following items and repair or adjust as necessary to comply with manufacturer’s specifications: all fluid levels; vehicle external lights and signals; tire tread and pressure; brakes for wear; and wheel alignment (unless specifically identified in the maintenance schedule). Scheduled services will be made available seven days per week regardless of locally observed off days. Additionally, all locations that have a vehicle will require scheduled maintenance from those assigned locations.

5.4 Unscheduled Maintenance

The Contractor shall be responsible for all unscheduled maintenance, to include all labor, equipment, parts, and materials. The costs of unscheduled maintenance shall be that of the Contractor unless the maintenance is caused by other than fair wear and tear, excluding windshields and tires, which shall always be replaced at no additional cost to the Government. Damages such as door dings or minor scratches that require only paint to be repaired are considered normal wear and tear. If an unscheduled service cannot be completed within three hours, the contractor shall provide a like (similar, unless otherwise approved by the COR) vehicle as a temporary replacement without charge at the same time the vehicle was turned-in for maintenance. In addition to the required unscheduled service, the Contractor shall perform a safety inspection of the following items and repair or adjust as necessary to comply with manufacturer’s specifications: all fluid levels; vehicle external lights and signals; tire tread and pressure; brakes for wear; and wheel alignment (unless specifically identified in the maintenance schedule). Scheduled services will be made available seven days per week regardless of locally observed off days.

5.5 Records Keeping

The Contractor shall maintain vehicle records for a minimum of 6 years and make such records available to the US Government upon request.

5.6 Maintenance Report

The Contractor shall provide to the COR or designated representative a daily electronic status report on ALL assets in for scheduled and unscheduled maintenance and this report shall include information of the Loaner Vehicles. This report shall inform the Government of the current status of Vehicle in for maintenance and when the Vehicle is expected to be returned to the Government. The format for the maintenance report shall be provided to the contracting officer within ten days of contract award.

5.7 Maintenance Performed Report

The contractor shall keep and upon request, provide to the COR or designated agent, a report for each asset that annotates what services have been performed on any vehicle under the contract to the Government. A separate report is required to be kept by the vendor for each asset leased to the Government. This report will annotate all services that have been performed to the asset while leased to the Government. The dissemination of this information does not have to be in a particular format.

5.8 Recall Report

The Contractor shall perform a recall search for all models that are leased to the Government at least every 30 days. Any recalls noted on models leased to the Government will be reported to the Installation Transportation Office in writing within 24 hours of discovery. Recall items will be repaired by the vendor at no charge to the Government. Items that are sent back to the vendor for recall repair will require a replacement asset in accordance with the specifications listed in this statement of work.

5.9 Tires or Repair of Flat Tires

Retread tires are unacceptable on the vehicle and/or as a spare tire. Any tires determined by the Contracting Officer or Government contract representative not meeting these specifications will be rejected and the contractor will be required to replace tires at no additional cost to the Government. The repair or replacement of failed tires, which, are a result of any event that renders a tire unserviceable to include nail, screw, glass, plastics, or other similar items shall be repaired or replaced on site by the contractor at no additional cost to the Government.

5.9.1 The contractor will be required to change tires. Tires can be changed at the contractor’s location if contractor picks up the vehicle or can be done at any SF-L occupied location with prior coordination and IAW security requirements.

Vehicles will not be returned to the contractor’s shop for normal tire exchange. The contractor shall provide equipment and personnel properly badged to change tires.

5.10 Recovery

Upon proper notification, the contractor will recover disabled vehicles. This service shall be available 24 hours a day, seven days a week. The contractor shall be traveling to the site of the disabled vehicle within one hour of notification of a disabled vehicle. If towing of the vehicle is necessary, towing will be provided at no additional cost to the Government.

5.10.1 Vehicles involved in a traffic accident shall be recovered by the contractor. If the vehicle is found to be inoperable upon notification the Contractor shall supply a replacement vehicle.

5.11 Emergency Response

In the event of a vehicle breakdown or accident, the contractor shall respond within one hour of notification to recover, repair or replace vehicles at no additional cost to the Government. The contractor shall provide 24-hour/7 days a week emergency response telephone number for receiving notification of vehicle breakdown.

5.11.1 The Contractor shall deliver the vehicle at no cost to the Government. The Contractor shall pick-up vehicle(s) requiring service; drop-off replacement vehicle and return serviced vehicle to a designated location specified by the Government. The replacement vehicle shall be of the same type as the vehicle being serviced. Replacement vehicles not provided in accordance with the above requirements will be reported to the COR or Contracting Office in writing. The COR or Contracting officer will respond in writing if the replacement vehicle is acceptable.

5.12 Maintenance Certification

The vendor shall make available for inspection his service technicians records of training on Maintenance Certification. Service mechanics must be certified by an accredited agency on the items they are performing repairs. All maintenance staff, at all times are required to be certified to make repairs on the items on which they perform any level of service beyond general level maintenance that is the requirement of the Government.

5.13 Replacement Vehicles

The Contractor shall provide replacement vehicle(s) for each vehicle that will be removed from service for more than 24 hours in order to conduct scheduled/ unscheduled maintenance. The replacement vehicle will be provided at the time of pickup for service.

5.13.1 The Contractor shall pick-up vehicles requiring service; drop-off replacement vehicle and return serviced vehicle to a designated location. The replacement vehicle shall be of the same type as the vehicle being serviced. If the replacement is not available the Contractor shall inform the COR at the time of service. The contractor shall specify in writing that the loaner vehicle of same type is not available or there is no loaner vehicle(s) available The COR will then accept or decline the replacement

5.14 Deliverables

The contractor shall furnish the following items under contract:

· Vehicles as specified in the CLIN structure and technical specifications in this PWS;

· Routine scheduled vehicle maintenance/service (i.e., oil change, rotation of tires and other maintenance, as required); unscheduled maintenance and repair; the use of a similar vehicle as a temporary loan while the leased vehicles are receiving repairs or maintenance;

· Vehicle replacement, if required;

· All required licenses, fees and permits to allow legal operation of the vehicles in Lebanon

· Delivery of vehicles with all necessary registration, tags and owner/operation manuals to the place designated by the Contracting Officer.

· The contractor shall furnish the following information to the Administrative Contracting Officer and Contracting Officer’s Representative:

· Contract Number

· License Plate Number,

· Vehicle Make, Model, Begin Lease Date, and End Lease Date.

· Listed reports, upon request.

6.0 Vehicle Damages

The contractor shall accept for insurance purposes a local police report for any damages that occur.

6.1 Upon expiration of a vehicle lease or upon a replacement vehicle being provided, the contractor and the Government will conduct a “Vehicle Turn-in Inspection.” The Government will be liable for damages to the vehicles with the following exceptions:

All requests for compensation due to Government caused damages will be handled in accordance with FAR 52.233-1 and FAR 52.233-4

7.0 Liability and Insurance

The U.S. Government shall not be responsible for loss of or damage to, leased vehicles resulting from (1) normal wear and tear, or (2) negligence of the Contractor, its agents, or employees.

The Contractor shall be liable for, and shall indemnify and hold harmless the U.S. Government against, all actions or claims for loss of or damage to property or the injury or death of persons, resulting from the fault, negligence, or wrongful act or omission of the Contractor, its agents or employees.

The Contractor shall provide and maintain insurance covering its liabilities in amounts that are in accordance with Host Nation Law for requirements concerning the amount liable per person, amount per occurrence for death or bodily injury, and amount for property damage or loss. The contractor shall provide to the Contracting Officer within 10 calendar days after contract award an English translation of the contractor’s leased vehicle Insurance Policy. The English translation shall be notarized. The Contractor shall provide and maintain full coverage insurance on all vehicles under this contract in accordance with local law. The insurance policy shall include “OFF ROAD” coverage to include the undercarriage of the asset being rented. The policies evidencing required insurance shall contain an endorsement to the effect that any cancellation or any material change adversely affecting the interest of the U.S. Government shall not be effective (1) for such period as the laws of the Host Nation in which this contract is to be performed, prescribe or (2) until 30 days after written notice to the Contracting Officer, whichever period is longer. The policies shall exclude any claim by the insurer for subrogation against the U.S. Government by reason of any payment under the policies.

8.0 INVOICING AND PAYMENT:

The Contractor shall invoice at the end of each month. Rental fees shall accrue from the beginning of this contract, or from the date each vehicle is delivered to the Government, whichever is later, and shall continue until the expiration of the contract term or the termination of this contract. However, rental fees shall accrue only for the period that each vehicle is in the possession of the Government.

For vehicles obtained after the 1st of each month, the Contractor will invoice for the actual days used by the Government for that month using a formula of 1/30th of the monthly rate for each day.

Rental fees shall not accrue for any vehicle that the Contracting Officer determines does not comply with the Conditions or Requirements of this contract, until the vehicle is replaced or the defects are corrected.

Rental fees shall not accrue for any vehicle during any period when the vehicle is unavailable or unusable as a result of the Contractor’s failure to render services for the operation and maintenance of the vehicle as prescribed by this contract.

9.0 VIOLATIONS:

The U.S. Government agrees that it will not permit the contractor’s vehicles to be used in violation of any host nation laws, rules, or regulations. To the extent that the U.S. Government employees allow the contractor’s vehicles to be so used, the U.S. Government agrees to reimburse the contractor for fines or penalties incurred against the contractor’s vehicles, and paid by the contractor, as result of the U.S. Government employee violations and as a measure of damages for the U.S. Government’s failure to comply with the terms of the contract. If violations of host nation law occur, written notices, legal documentation, paid traffic tickets, paid traffic fines, etcetera, will be used by the U.S. Government as evidence. The Vendor will forward all documentation in regard to these violations to the COR specified for the AOR where the violation took place and Rock Island Contracting Command. Upon verification of the cost of the violations, on a per month basis, the Contractor shall bill against the cost reimbursable CLIN for damages incurred. Only actual fine and penalty costs, verified by the COR and Contracting Officer to be such, will be paid. No other legal fees or fees criminal in nature will be paid by the U.S. Government, nor will any overhead, G&A, or profit be paid on the fines or penalties.

10.0 VEHICLE DESCRIPTIONS

10.1 CLIN X001 – Full Size Sedan – Class 11B as specified by U.S. General Services Administration (GSA). Large size sedan with trunk and seating for at least five passengers. Examples include Nissan Maxima, Mercedes E-Class, and Chrysler 300. Engine shall have at least 300 gross horsepower.

10.2 CLIN X002 – Mid-Size SUV – Class 105A as specified by GSA. Mid-Size 4x4 SUV with seating for at least five passengers. Examples include Toyota Land Cruiser Prado, Mitsubishi Pajero, and Nissan Pathfinder. Engine shall have at least 285 gross horsepower. Vehicle shall be equipped with a heavy duty electric and cooling group option to include a minimum 200 amp output from alternator(s). Vehicle shall have limited slip rear differential.

10.3 CLIN X003 – Full-Size SUV – Class 105B as specified by GSA. Full-Size 4x4 SUV with seating for at least seven passenger. Examples include Toyota Land Cruiser, Nissan Patrol, Chevrolet Tahoe, and Ford Expedition. Engine shall have at least 350 gross horsepower. Vehicle shall be equipped with a heavy duty electric and cooling group option to include a minimum 200 amp output from alternator(s). Vehicle shall have limited slip rear differential.

10.4 CLIN X004 – Extended Full-Size SUV – Class 106 as specified by GSA. Full-Size SUV with seating for at least seven passengers and extensive cargo capacity. Examples include Ford Expedition EL and Chevrolet Suburban. Engine shall have least 350 gross horsepower. Vehicle shall be equipped with a heavy duty electric and cooling group option to include a minimum 200 amp output from alternator(s). Vehicle shall have limited slip rear differential.

10.5 CLIN X005 – Crew Cab Pickup Truck – 4x4 – Class 67E as specified by GSA. 4x4 pickup truck with large rear cab and seating for at least five. Examples include Toyota Hilux, Mitsubishi L200, and Nissan Navara. Engine shall have at least 170 gross horsepower. Vehicle shall have limited slip rear differential.

10.6 CLIN X006 – Crew Cab Pickup Truck – 4x2 – Class 61E as specified by GSA. 4x2 pickup truck with large rear cab and seating for at least five. Examples include Toyota Hilux, Mitsubishi L200, and Nissan Navara. Engine shall have at least 170 gross horsepower. Vehicle shall have limited slip rear differential.

Appendix A Vehicle Inspection Record (VIR)

Exterior Door Closures (All) - even fit around door frame (i.e., roof, bottom sill, front fender, A pillar, rear side doors, B pillar, and C pillar) Doors - sealed tightly to keep out water, dust and sand Door, Hood, Trunk, Tailgate locks - operational Door hinges - able to withstand weight of armor Door handles - operational Window Fit (All) - same curvature as OEM glass Windows (All) - aligned properly and all OEM trim replicated and secured Windows (All) - free from cracks, scratches, distortion, delamination Window tint - equal to requirement Windshield moldings - secured and look like OEM Wipers and washers (front and rear) - Operational in all speeds (Intermittent, low, high) Ride height - vehicle maintains OEM ride height Power mirrors - easily adjustable and operational Paint color - matches all around Moldings - reinstalled and match OEM Tire pressure - to specification and tire load matches vehicle weight and temperature rating Self-sealing fuel tank - installed and secured Run flat (All terrain for Trucks and SUVs) tires including spare - installed Running boards - secured Locking gas cap - operational Locks - operational Hood and trunk releases - operational All warning lights - operational

Interior Vehicle starts when ignition engages Vehicle stops when ignition disengages Instrument panel gages and lights (All) - operational Mileage and odometer gages (metric) - operational Dome and other interior lights - operational Rearview mirror - free from damage and adjustable and securely mounted Original vehicle data stickers are not present (Air bag warning sticker removed) Dash panel - secured and fits as OEM Security alarm - Required Head restraints - operational Seat and shoulder belts - operational Storage compartment, glove box door - operational Manual seats and power seats - easily adjustable and operational Seats and carpet - secured and free from cuts and stains All door-handles - operational Air conditioning - operational and functioning properly Heater - operational and functioning properly Horn - operational Radio - operational Trim - reinstalled and secured Lights (Front and Back, Interior and Exterior) Daytime running lights - disabled Low beam - operational High beam - operational Directional - operational Flashers - operational Interior - operational

Engine Proper operating temperature No unusual noises

Under Hood Batteries protection - installed Batteries - charged Engine computer - protected Hood latch - operational

Fluids at proper levels:

Engine oil Transmission fluid (if equipped w/ dipstick) Brake Master Cylinder Power steering (if equipped with hydraulic power steering) Windshield washer Rear washer (if equipped) Coolant

Lines, hoses, wiring – secured no chafing, interference Warning Labels Data plate - secured Glass warning label - installed Passenger limits label - installed

Brakes Brakes - operational Parking brake - operational

Under Vehicle No leaks, no drips Steering and suspension secured Lines, hoses, wiring, cables - secured and no chafing, no interference Brake system secured Exhaust system secured Tie down brackets secured

Transmission Vehicle shifts through all ranges

Manuals Vehicle Manufacturer’s Manual Armor Certifications and Maintenance Guide (Submitted in requested language)

Accessories Vehicle jack - properly sized and secured Tire changing tools Safety Triangle Fire Extinguisher Spare Tire – full size and matching all requirements 12 volt air compressor with vehicle plug in