OHWS Performance Work Statement_1.pdf

Ver. August 2026

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PERFORMANCE WORK STATEMENT (PWS)

FOR

Optimizing Human Weapon System (OHWS) Services

1.0 General:

1.1 Scope: The mission is accomplished by increasing the physical capacity of fighter aircrew, decreasing the rate of injuries, and accelerating return to duty. Contractor personnel will work with Air National Guard (ANG) fighter aircrew to optimize physical performance targeting neck and back pain prevention while monitoring, analyzing, and resolving physical readiness concerns. The contractor shall provide all personnel, equipment, tools, materials, supervision, and quality control necessary, except as specified in Paragraph 3.0 as Government Furnished, to perform Massage Therapy and Preventive Physical Therapy Services, as defined in this PWS.

1.1.1 Objectives: The purpose of the OHWS program is to reduce the frequency and severity of neck and back pain injuries, reduce duty time lost, improve quality of life, enhance readiness, and support fighter aircrew retention. The contract services must, at a minimum, deliver the services identified in Section 4.0 of this PWS and use available facilities so personnel will have convenient access to the Contract specialists. The Contractor goal is to reduce injury rates and to increase the rate of fighter aircrew fully mission capable status.

1.2 Background: In 2019 Air Combat Command (ACC) published a new requirement, which supports Regular Air Force (RegAF) Combat Air Forces (CAF) fighter squadrons at locations in Air Combat Command (ACC), Pacific Air Forces (PACAF), and United States Air Forces Europe (USAFE). The Chief of Staff of the Air Force, noting a shortage of fighter aircrew due to suboptimal retention, directed a task force to look into the reasons behind the premature departure of fighter aircrew. One of the retention issues noted by fighter aircrew is pain and disability from neck and back issues resulting from the extremely challenging physical demands of flight in Air Force fighters. Surveys indicate up to 85% of fighter aircrew have some type of spine discomfort during their career. This includes issues in the neck, upper back, and lower back (cervical, thoracic, and lumbar spine. The OHWS program is intended to address this pressing concern and better prepare fighter aircrew to meet the unique physical needs of fighter operations.

Previous efforts in some fighter units have demonstrated success in decreasing pain and disability while improving performance of fighter crew through a comprehensive program to prepare aircrew for the extremely challenging demands of fighter maneuvering. This OHWS program is intended to reproduce this success on a system-wide basis and is described as prehabilitation. Prehabilitation involves prevention of disability and pain experienced as a result of fighter operations through a program

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specifically designed to train and otherwise prepare aircrew for the rigorous demands of fighters. This program will target specific neck and back strength and conditioning training which will best prepare the aircrew. In addition, overall conditioning and health education, designed to bring aircrew to the peak of fitness, will further decrease the incidence and severity of neck and back problems. Further, through a program of data collection, to include objective and subjective information, the program will evolve as needed to ensure all efforts for improving the quality of life for aircrew are flexible and continue to be optimized.

This PWS is for OHWS services that will support all Hawaii Air National Guard (HIANG) F-22 pilots.

1.3 Period of Performance (PoP): The Period of Performance shall be 1 Base Year of 12 months and FOUR 12-month option years, with one Option Period of 6 months as defined in FAR 52.217-8.

1.4 General Information:

1.4.1 Place and Performance of Services: The contractor shall provide services between the hours of 0800-1700 on Monday through Friday, except on recognized US holidays or when the Government facility/installation is closed due to local or national emergencies, administrative closings, or similar Government-directed facility/installation closings. Performance shall be at JBPHH Building 3428, Second floor. The contractor shall at all times maintain an adequate work force for the uninterrupted performance of all tasks defined within this PWS when the Government facility/installation is not closed for the above reasons. On scheduled weeks involving late take-off/land times for aircrew (e.g. “night flying”), the standard times will fluctuate based on the schedule of the population served, but will not be in excess of a 9-hour day. The unit will provide at least two weeks’ notice when there will be a change to the standard operating hours. When hiring personnel, the contractor shall keep in mind that the stability and continuity of the work force are essential. Contracted personnel will accommodate a ratio of about 1 OHWS professional, per task position, per 30 aircrew (1:30 ratio) with the positioning of contract staff as directed in this document and as per the OHWS Program Manager.

Teleworking is not authorized.

1.4.1.1 Telework: The Government does not permit the contractor to telework in support of this requirement. In furtherance of Continuity of Operations Planning (COOP), a telework program may be enacted to ensure that the Government's mission-critical operations stay operational during times of national emergency or incidents of national significance. Telework shall be at no additional cost to the Government.

1.4.1.2 Unscheduled gate closures by the Security Police may occur at any time causing all personnel entering or exiting a closed installation to experience a delay. This cannot be predicted or prevented. Contractors are not compensated for unexpected closures or delays. Vehicles operated by contractor personnel are subject to search

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pursuant to applicable regulations. Any moving violation of any applicable motor vehicle regulation may result in the termination of the contractor employee’s installation driving privileges.

1.4.1.3 The contractor’s employees shall become familiar with and obey the regulations of the installation; including fire, traffic, safety and security regulations while on the installation. Contractor employees should only enter restricted areas when required to do so and only upon prior approval. All contractor employees shall carry proper identification with them at all times, and shall be subject to such checks as may be deemed necessary. The contractor shall ensure compliance with all regulations and orders of the installation, which may affect performance. The Government reserves the right to direct the removal of an employee from Government property or revoke access to Government systems for misconduct, security reasons, or any overt evidence of communicable disease. Removal of contractor employees for reasons stated above does not relieve the Contractor from responsibility for total performance of this contract.

1.4.1.4 This is a non-personal services contract. The Government shall neither supervise Contractor employees nor control the method by which the Contractor performs the required tasks. The Contractor shall manage its employees and guard against any actions that are of the nature of personal services, or give the perception of personal services. The Contractor shall notify the Contracting Officer (CO) immediately if they perceive any actions that constitute personal services. These services shall not be used to perform any Inherently Governmental Functions. State licenses and certification for each Contractor must be from the state in which the services are provided.

1.4.2 Recognized Holidays: The following are recognized United States (US) holidays.

The contractor shall not perform services on these days:

1.4.2.1 New Year’s Day: January 1st

1.4.2.2 Martin Luther King, Jr.’s Birthday

1.4.2.3 President’s Day

1.4.2.4 Memorial Day

1.4.2.5 Juneteenth National Independence Day: June 19th

1.4.2.6 Independence Day: July 4th

1.4.2.7 Labor Day

1.4.2.8 Columbus Day

1.4.2.9 Veteran’s Day: November 11th

1.4.2.10 Thanksgiving Day

1.4.2.11 Christmas Day: December 25th

1.4.3 Quality Control (QC): The contractor shall develop and maintain an effective QC Plan (QCP) to ensure services are performed in accordance with this PWS. The contractor shall develop and implement procedures to identify, prevent, and ensure non-recurrence of defective services. The contractor’s QCP is the means by which it assures itself that its work complies with the requirements of the contract. As a minimum, the

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contractor shall develop QC procedures that address the areas identified in Technical Exhibit 1, Performance Requirements Summary (PRS). A final QCP shall be submitted to the Contracting Officer Representative (COR) NLT 10 days after contract award.

After acceptance of the QCP, the contractor shall obtain the Contracting Officer’s (KO’s) acceptance in writing of any proposed changes to its QCP.

1.4.4 Quality Assurance (QA): The Government will evaluate the contractor’s performance under this contract in accordance with the Quality Assurance Surveillance Plan (QASP). This plan is primarily focused on what the Government will do to ensure that the contractor has performed in accordance with the performance standards. It defines how the performance standards will be applied, the frequency of surveillance, and acceptable quality level(s) or defect rate(s).

1.4.5 Access and General Protection/Security Policy and Procedures. The contractor shall comply with all applicable installation/facility access and local security policies and procedures, which may be obtained from the Contracting Officer’s Representative (COR). The contractor shall also provide all information required for background checks to meet installation access requirements to be accomplished by the local installation’s Security Forces, Director of Emergency Services or local Security Office. The contractor shall ensure compliance with all personal identity verification requirements as directed by DoD, Headquarters Air Force (HAF) and/or local policy. Should the Force Protection Condition (FPCON) change, the Government may require changes in contractor security matters or processes.

1.4.5.1. For Contractors Requiring Common Access Card (CAC). For installation(s)/location(s) cited in the contract, contractors shall ensure Common Access Cards (CACs) are obtained by all contract or subcontract personnel who meet one or both of the following criteria:

(a) Require logical access to Department of Defense computer networks and systems in either:

(i) the unclassified environment; or

(ii) the classified environment where authorized by governing security directives.

(b) Perform work, which requires the use of a CAC for installation entry control or physical access to facilities and buildings.

(c) While visiting or performing work on installation(s)/location(s), contractor personnel shall wear or prominently display the CAC as required by the Governing local policy.

Before CAC issuance, the contractor employee requires, at a minimum, a favorably adjudicated Tier 1 (T1) or higher investigation IAW DoDI 5200.46. The contractor employee will be issued a CAC only if duties involve one of the following: (1) Both physical access to a DoD facility and access, via logon, to DoD networks on-site or

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remotely; (2) Remote access, via logon, to a DoD network using DoD-approved remote access procedures; or (3) Physical access to multiple DoD facilities or multiple non-DoD federally controlled facilities on behalf of the DoD on a recurring basis for a period of 6 months or more. At the discretion of the sponsoring activity, an initial/interim CAC may be issued based on a successfully scheduled T1 with the Office of Personnel Management and a favorable completion of an FBI fingerprint check.

1.4.5.1.1 Homeland Security Presidential Directive (HSPD)-12 Background Investigation Requirements: The contractor shall ensure that all contractor and subcontractor personnel whose duties require CAC card issuance obtain them, and shall process all CAC card applications. The contractor shall ensure that all employees requiring a T1 be vetted by the cognizant security activity Chief, Information Protection (CIP) to ensure a proper investigation is on record. The CIP will process the T1 if needed. The contractor shall ensure immediate compliance with all instructions regarding background investigation processing, including those provided verbally, by e-mail or via a Government system. The contractor is cautioned that the entire process from submittal of the investigation may take multiple weeks and shall factor this lead time into its hiring/placement process. The contractor shall make all reasonable efforts to ensure that contractor employees meet CAC eligibility standards upon assignment to the contract and shall be held responsible for delays, failure to meet performance requirements or decreases in efficiency in accordance with the applicable inspection clause.

1.4.5.1.2 Contractors and their personnel shall use the following procedures to obtain CACs:

(a) Contractors shall provide a listing of personnel who require a CAC to the contracting officer. The Government will provide the contractor instruction on how to complete the Contractor Verification System (CVS) application and then notify the contractor when approved.

1.4.5.1.3 Contractor personnel shall obtain a CAC from the nearest Real Time Automated Personnel Identification Documentation System (RAPIDS) Issuing Facility (typically the local Military Personnel Flight (MPF)). At the RAPIDS station, the RAPIDS Verification Officer will verify the contractor employee by Social Security Number (SSN) and two forms of identification. Identity source documents must come from the list of acceptable documents included in Form I-9, OMB No. 1615-0047, "Employment Eligibility Verification". Consistent with applicable law, at least one document from the Form I-9 list shall be a valid (unexpired) State or Federal Government-issued picture ID.

The Identity documents will be inspected for authenticity and scanned and stored in the DEERS upon issuance of an ID. The photo ID requirement cannot be waived, consistent with applicable statutory requirements. The Verification Officer will capture primary and alternate fingerprints, picture, and updates to DEERS, and will then issue a CAC. Issued CACs will be valid for no longer than three years, or until the individual's contract end date (inclusive of any options), whichever is earlier.

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1.4.5.1.4 During the performance period of the contract, the contractor shall:

1.4.5.1.5 Within 7 working days following completion/termination of the contract, the contractor shall return all CACs issued to their personnel to the issuing office or the location specified by local policy/directives. A receipt for each returned card shall be provided to the TA/COR.

1.4.5.1.5.1 Failure to comply with these requirements may result in withholding of final payment.

1.4.5.2 Communications Security/Information Technology (COMSEC/IT) Security. All communications with DoD organizations are subject to COMSEC review. All telephone communications networks are continually subject to intercept by unfriendly intelligence organizations. DoD has authorized the military departments to conduct COMSEC monitoring and recording of telephone calls originating from, or terminating at, DoD organizations. Therefore, the contractor is advised that any time contractor personnel place or receive a call they are subject to COMSEC procedures. The contractor shall ensure wide and frequent dissemination of the above information to all employees dealing with DoD information. The contractor shall abide by all Government regulations concerning the authorized use of the Government's computer network, including the restriction against using the network to recruit Government personnel or advertise job openings.

1.4.5.3 Use of Government Information Systems (IS) and access to Government networks is a revocable privilege, not a right. Users are the foundation of the DoD strategy and their actions affect the most vulnerable portion of the Air Force Infostructure. Contractor employees shall have a favorable background investigation or hold a security clearance and access approvals commensurate with the level of information processed or available on the system. Contractor employees shall:

1.4.5.6.1 Comply with the command's Acceptable Use Policy (AUP) for Government owned IS and sign an AUP prior to or upon account activation.

1.4.5.6.2 Complete initial and/or annual Information Assurance (IA) training as required by applicable Air Force/ANG policy.

1.4.5.6.3 Mark and safeguard files, output products, and storage media per classification level and disseminate them only to individuals authorized to receive them with a valid need to know.

1.4.5.6.4 Protect IS and IS peripherals located in their respective areas in accordance with physical security and data protection requirements.

1.4.5.6.5 Practice safe network and Internet operating principles and take no actions that threaten the integrity of the system or network.

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1.4.5.7 Antiterrorism Awareness Level I Training (AT Level I). This standard language is for contractor employees with an area of performance within a US Government controlled installation, facility or area. All contractor employees, to include subcontractor employees, requiring access to US Government installations, facilities and controlled access areas shall complete AT Level I training within 30 calendar days after contract start date or effective date of incorporation of this requirement into the contract, whichever is applicable. AT Level I may be accomplished by a Level I qualified instructor; completing the Force Protection computer-based training (CBT) course on Joint Knowledge Online (JKO) at https://jkodirect.jten.mil/Atlas2/page/login/Login.jsf. For those without a CAC, select "Non-CAC" user on the JKO site. Tracking for each contractor or subcontractor employee is the responsibility of the COR or unit AT Representative.

1.4.5.8 Information Assurance (IA) Training. All contractor employees and associated sub-contractor employees shall complete the DoD Information Assurance Awareness CyberAwareness Challenge before issuance of network access and annually thereafter.

All contractor employees performing services involving IA/IT functions shall comply with DoD and Air Force training requirements in DoDD 8140.01, DoD 8570.01-M and AFMAN 17-1301 within 180 days of the start of contract performance.

1.4.5.9 Protection of Personally Identifiable Information (PII). The contractor shall protect all PII encountered in the performance of services in accordance with Defense Federal Acquisition Regulation Supplement (DFARS) 224.103 Personally Identifiable Information and Department of Defense Directive (DoDD) 5400.11, Department of Defense Privacy Program, and DoD 5400.11-R. If a PII breach results from the contractor’s violation of the aforementioned policies, the contractor shall bear all notification costs, call-center support costs, and credit monitoring service costs for all individuals whose PII has been compromised.

1.4.5.10 For contracts that require an OPSEC Plan. The contractor shall develop an OPSEC Plan and provide it to the COR or KO within 30 calendar days of contract award to be reviewed and approved by the responsible Government OPSEC officer, per AFI 10-701, Operations Security. This Plan shall include the government's critical information, why it needs to be protected, where it is located, who is responsible for it, and how to protect it. For the contractor to effectively comply with OPSEC provisions of the contract, the organization will provide the following guidance: (1) Organization’s Critical Information; (2) Adversaries’ collection threat information as it applies to the organization’s mission and the contract; (3) Operations Security guidance; and (4) Specific OPSEC measures the organization requires (as appropriate).

1.4.5.11 Requirement for OPSEC Training. In accordance with AFI 10-701, Operations Security, OPSEC PMs/SMO/SMNCOs/Coordinators will provide OPSEC training or training materials to contract employees within 30 days of employees’ initial assignment to the contract and prior to having access to any critical information (CI) and annually thereafter. General organizational orientations may need to be supplemented by duty-related orientations in the work center targeted toward specific critical information and

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vulnerabilities associated with the work. Initial training (OPSEC Awareness for Military Members, DOD Employees and Contractors GS130.16) located on the Defense Counterintelligence and Security Agency website:

https://www.cdse.edu/Training/eLearning/GS130/ and the OPSEC Annual training- DAF-Operations Security Awareness Training located on My Learning https://usaf.percipio.com/channels/47b26867-1521-4cca-ae11-c7bcdf7c3ac1.

1.4.5.12 Automated Data Processing (ADP) III. Since the health care workers under this contract have access to and/or process information requiring protection under the privacy act of 1974, these positions are considered "ADP III" positions. Compliance with DoD Directive 8500.1, DoD Directive 5200.2, AFI 31-501 and AFI 33-202 is mandatory for ADP III positions. Therefore, a NACI is required for each health care worker under this contract. The Contractor shall fully adhere to the provisions of referenced publications by having each of their employees who are performing under this contract make an appointment (through COR) with the appropriate security organization at the installation where service is provided. Each individual will be fingerprinted and required to complete the appropriate forms, usually a Standard Form 85-P, Questionnaire for Public Trust Positions. The Contractor shall advise their employees that a favorable report is a required condition of employment under this contract. The Contractor shall apply for the NACI prior to the start of performance for each health care worker.

1.4.6 Physical Security. The contractor shall safeguard all Government property provided for contractor use. At the close of each work period, Government facilities, equipment and materials shall be secured.

1.4.6.1 Key Control. NOTE: All references to keys include key cards. The contractor shall establish and implement methods of ensuring that no keys/key cards issued by the Government are lost or misplaced or are used by unauthorized persons. No keys issued by the Government shall be duplicated. Such procedures shall include turn-in of any issued keys by personnel who no longer require access to locked areas.

1.4.6.1.1 The contractor shall immediately report any occurrences of lost or duplicated keys/key cards to the COR.

1.4.6.1.2 In the event keys, other than master keys, are lost or duplicated, the contractor shall, upon direction by the KO, re-key or replace the affected lock or locks; however, the Government, at its option, may replace the affected lock or locks or perform re-keying. When the Government replaces or re-keys the locks, the Government will deduct the total cost of lock replacement or re-keying from the monthly payment due the contractor. In the event a master key is lost or duplicated, the Government will replace all locks and keys for that system, and will deduct the total cost from the monthly payment due the contractor.

1.4.6.1.3 The contactor shall prohibit the use of the Government issued keys/key cards by any persons other than the contractor’s employees. The contractor shall prohibit the opening of locked areas by contractor employees to permit entrance of persons other

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than contactor employees engaged in the performance of services in those areas, or personnel authorized entrance by the KO.

1.4.6.2 Lock Combinations: The contractor shall establish and implement methods of ensuring that no lock combinations are revealed to unauthorized persons. The contractor shall ensure that lock combinations are changed when personnel having access to the combinations no longer have a need to know such combinations.

1.4.7 Special Qualifications: The Contractor shall provide the COR an electronic copy of all license and credentialing documents, to include documentation of the Contractor accomplished primary source verification of all licenses and credentials, for each employee prior to the employee starting performance. The Contractor shall notify the COR and CO immediately for any issues related to the licenses. State licenses and certification for each Contractor must be from the state in which the services are provided. This does not include education or other qualifications for the position in which the contractor employee is performing, dress codes, or other information. (NOTE: The Government does not provide training to contractors. Contractors must ensure that any personnel performing under a contract are fully trained, licensed, certified, and otherwise qualified to provide services.)

1.4.7.1 The Contractor, at no cost to the Government, shall ensure that Contractor personnel complete any mandatory annual training requirements required as part of licensure or credentialing renewal.

1.4.7.2 The Physical Therapist must be a current Licensed Physical Therapist and hold the degree of Doctor of Science in Physical Therapy (DScPT) from an American Physical Therapy Association (APTA)-accredited institution specifically for Physical Therapy. A Doctor of Physical Therapy (DPT) from an APTA-accredited institution, held by a current and unrestricted Licensed Physical Therapist, may be considered an acceptable equivalent. Possession of certification through the American Board of Physical Therapy Specialties (ABPTS) as either an orthopedic clinical specialist (OCS) or sports certified specialist (SCS), or certification through the National Athletic Trainers Association (NATA) as a certified athletic trainer is required.

1.4.8 Post Award Conference/Periodic Progress Meetings: The contractor agrees to attend any post award conference convened by the KO in accordance with FAR 42.5.

The KO, COR and other Government personnel, as appropriate, may meet periodically with the contractor to review the contactor’s performance. At these meetings, the KO will apprise the contractor of how the Government views the contractor’s performance and the contractor shall apprise the Government of problems, if any, being experienced.

The contractor shall resolve outstanding issues raised by the Government. Contractor attendance at these meetings shall be at no additional cost to the Government.

1.4.9 Contract Manager (CM): The contactor shall designate a CM who shall ensure performance under this contract. The name of this person, and an alternate who shall act for the contractor when the CM is absent, shall be designated in writing to the KO.

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The CM or alternate shall have full authority to act for the contractor on all contract matters relating to daily operation of this contract. The CM shall work through the COR, to resolve issues, receive technical instructions, and ensure adequate performance of services. The CM shall ensure that contractor employees do not perform any services outside the scope of the contract without an official modification issued by the KO. The CM shall ensure contractor employees understand that services performed outside the scope of the contract are performed wholly at the expense of the contractor.

1.4.10 Identification of Contractor Employees: Each Contractor employee shall, while on duty, wear in plain view on the upper portion of his/her outer garment a metal or plastic identification badge to be furnished by the Contractor, containing the company name, employee name, and the section where the employee works. Contractor employees shall clearly identify themselves as "Contractors" at all times, in all communications and representations, including in the workplace, at meetings, in conversations, telecommunications, mail, e-mail, and faxes, whether with Government personnel, other Contractor personnel, or with the public. All contractor personnel attending meetings, answering Government telephones and working in other situations where their contractor status is not obvious to third parties are required to identify themselves as such to avoid creating an impression that they are Government employees. The contractor shall ensure that all documents or reports produced by contractor personnel are suitably marked as contractor products or that contractor participation is appropriately disclosed. The contractor’s status as a “contractor” shall be predominantly displayed in all correspondence types (to include signature blocks on e-mail) and dealings with Government or non-Government entities. Contractor personnel shall wear identification badges distinguishing themselves as such. The badges shall have the company name, employee name and the word “contractor” displayed.

1.4.10.1 The contractor shall retrieve all identification media (including vehicle passes) from its employees who depart employment for any reason. The contractor shall return all identification media (i.e., badges and vehicles passes) to the KO within 14 days of an employee’s departure.

1.4.11. Combating Trafficking in Persons: The United States Government has adopted a zero tolerance policy regarding trafficking in persons. Contractors and contractor employees shall not engage in severe forms of trafficking in persons during the period of performance of the contract; procure commercial sex acts during the period of performance of the contract; or use forced labor in the performance of the contract. The Contractor shall notify its employees of the United States Government’s zero tolerance policy, the actions that will be taken against employees for violations of this policy. The contractor shall take appropriate action, up to and including termination, against employees or subcontractors that violate the US Government policy as described at

FAR 22.17.

1.4.12 Data Rights: The Government has unlimited rights to all documents/materials produced under this contract. All documents and materials, to include the source codes of any software, produced under this contract shall be Government owned and are the

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property of the Government with all rights and privileges of ownership/copyright belonging exclusively to the Government. These documents and materials may not be used or sold by the contractor without written permission from the KO. All materials supplied to the Government shall be the sole property of the Government and may not be used for any other purpose. This right does not abrogate any other Government rights.

1.4.13 Organizational Conflicts of Interest (OCI): The contractor and subcontractor personnel performing services under this contract may receive, have access to or participate in the development of proprietary or source selection information (e.g., cost or pricing information, budget information or analyses, specifications or work statements, etc.) or perform evaluation services which may create a current or subsequent OCIs, as defined in FAR Subpart 9.5. The contractor shall notify the KO immediately whenever it becomes aware that such access or participation may result in any actual or potential OCI and shall promptly submit a plan to the KO to avoid or mitigate any such OCI. The contractor’s mitigation plan will be determined to be acceptable solely at the discretion of the KO. In the event the KO unilaterally determines that any such OCI cannot be satisfactorily avoided or mitigated, the KO may impose other remedies as he or she deems necessary, including prohibiting the contractor from participation in subsequent contracted requirements which may be affected by the OCI.

1.4.14 Phase In / Phase Out Periods (Add only if applicable): To minimize any decreases in productivity and to prevent possible negative impacts on additional services, the contractor shall have personnel on board, during the 30 days phase in/ phase out periods. During the phase in period, the contractor shall become familiar with performance requirements in order to commence full performance of services on the contract start date.

1.5 General Deliverables: The Contractor shall provide PWS deliverable(s) in a format mutually agreed upon by the Government and the Contractor. All deliverables will be reviewed for timeliness, accuracy, and format. If a deliverable due date falls on a weekend or holiday, the Contractor shall submit the deliverable on the last work day prior to the due date. See Attachment C for CDRL and Deliverable examples

1.5.1 Hiring Status Report (HSR)/Personnel Roster. The Contractor shall provide an HSR every Friday, starting with the first Friday after contract award, until all positions are filled, or as requested by the CO. The HSR shall contain, as a minimum, the name and licenses/credentials for each new hire. After performance start, the HSR will become the Personnel Roster.

1.5.2 Personnel Roster. The Contractor shall maintain a current listing of employees.

The list shall include the employee's name, location, and licenses/credentials for each employee. An updated listing shall be provided when an employee's status or information changes. Note: the government may require a Contractor’s DoD Electronic Data Interchange (EDI) number or social security number for some transactions (i.e.

verifying clearances in JPAS, processing visitor requests, etc.).

1.5.3 The Contractor shall utilize encrypted email or password protected files to protect Personally Identifiable Information (PII) in accordance with the Privacy Act.

1.5.4 Monthly Status Report (MSR). The Contractor shall provide status reports for the duration of the effort. The report shall summarize accomplishments during the reporting period. The report shall also include planned versus actual task completion, anticipated activity (including anticipated Contract Data Requirements List (CDRL) deliveries) for the next reporting period, lessons learned, risks, significant accomplishments, training completed, licenses/certifications expiring, pending, or lapsed (including a mitigation plan), and outstanding issues and recommendations.

1.5.5 Technical Issues Papers/Point Papers/Briefings. The Contractor shall prepare, coordinate, and distribute Technical Issue Papers, Point Papers, and/or Briefings as tasked by the COR (or his designated representative) in support of this PWS. These products will be completed in accordance with government guidelines and formats which will be provided by the COR as applicable.

1.5.6 Contractor Management Plan (CMP). The Contractor shall develop and maintain an effective management plan to ensure the services of this PWS are being met.

Management Plan shall include job descriptions and required minimum qualifications for all positions, organizational structure with defined lines of authority, site manning levels, work scheduling methods, and any other key management processes affecting contract operations/mission accomplishment. The CMP shall be submitted to the CO for acceptance no later than 30 calendar days after award. Updated versions of CMP shall be submitted to the CO for acceptance no later than 10 calendar days of implementation by the Contractor.

1.5.7 Quality Control Plan (QCP). The Contractor shall develop and maintain an effective quality control program to ensure the services of this PWS are being met. The Contractor shall develop a QCP that includes quality control processes and procedures and apply them to meet this requirement. The QCP shall be submitted to the CO for acceptance no later than 30 calendar days after award. Updated versions of QCP shall be submitted to the CO for acceptance no later than 10 calendar days of implementation by the Contractor.

1.5.8 Continuity Folders. The Contractor shall develop and maintain continuity folders IAW task requirements defined in this PWS (Section 4.0). Continuity folders will be made available to CORs upon request. Final versions of continuity folders shall be submitted to the COR for acceptance no later than 10 calendar days before the contract end date.

1.5.9 Meeting Reports. Meeting Reports (Contractor format) shall be submitted within five (5) working days of the meeting when tasked by the COR (or designated representative) in support of this PWS. These reports must include, at a minimum, the

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purpose of the meeting, attendees, date, issues discussed, decisions/recommendations made, and a list of action items with associated assignments.

1.5.10 Licenses/Credentials. The Contractor shall provide the COR an electronic copy of all license and credentialing documents, to include documentation of the Contractor accomplished primary source verification of all licenses and credentials, for each employee prior to the employee starting performance. The Contractor shall notify the COR and CO immediately for any issues related to the licenses. State licenses and certification for each Contractor must be from the state in which the services are provided.

1.5.11 OHWS Program Report. The Contractor shall provide the Government with quarterly reports identifying progress. Reports shall include DNIF rates, profile rates, retention rates, and MEBs.

1.6 Task Deliverable Descriptions

1.6.1 Data Collection and Analyses Report. The Contractor will evaluate, test, identify physical performance and provide feedback for physical performance improvement, injury avoidance, and injury recovery. Data collection and analyses will be conducted on an ongoing basis with quarterly reporting as requested. Data collection will include aircrew satisfaction survey information, information obtained from medical personnel, and other information as directed by the OHWS PM.

1.6.2 Weekly Staff Report. Squadron leadership will be informed on readiness issues within the scope of the OHWS program and as directed by the commander.

1.6.3 Human Performance and Prehabilitative Trending Metrics. The Contractor shall produce a written report to include: musculoskeletal pain, duration of pain, origin of pain, types of pain, pain that may require surgery, and trends of musculoskeletal pain over periods of time. Metrics will also capture lost duty time due to aeromedical status of DNIF as well as removal from the daily flying schedule but not requiring medical treatment, limitations of training status/duties (i.e. # days). Human Performance metrics shall also be gathered to assess the preventative maintenance program. The factors for the Human Performance metrics will be low back strength, neck strength, and spine strength. These metrics will evolve as the program is implemented and different measures of success are found to be beneficial. As long as the level of effort required, for any specific request for data, is consistent with the level of effort for other measures the Contractor will provide the requested information. The Contractor will work with personnel from the local MTF to help assess DNIF rates, Individual Medical Readiness (IMR) rates, Medical Evaluation Board (MEB) rates, clinically related flying waiver rates, as well as subjective assessments of pain and disability of fighter aircrew.

1.6.4 Physical Training Program. The Contractor will develop a unit physical training plan that will specifically address the neck and back pain associated with the stresses of

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flying in high-performance aircraft. The plan will also incorporate training preparation, strength development, and cardiovascular health.

2.0 Definitions and Acronyms:

2.1 Definitions:

2.1.1 Contractor: A supplier or vendor awarded a contract to provide specific supplies or service to the Government. The term used in this contract refers to the prime.

2.1.2 Defective Service: A service output that does not meet the standard of performance associated with the PWS.

2.1.3 Deliverable: Anything that can be physically delivered and includes non-manufactured things such as meeting minutes or reports.

2.1.4 Key Personnel: Contractor personnel that are evaluated in a source selection process and that may be required to be used in the performance of a contract by the PWS. When key personnel are used as an evaluation factor in best value procurement, an offer can be rejected if it does not have a firm commitment from the persons that are listed in the proposal.

2.1.5 Physical Security: Actions that prevent the loss or damage of Government property.

2.1.6 Quality Assurance: The Government procedures to verify that services being performed by the Contractor are performed according to acceptable standards.

2.1.7 Quality Assurance Surveillance Plan (QASP): An organized written document specifying the surveillance methodology to be used for surveillance of contractor performance.

2.1.8 Quality Control: All necessary measures taken by the Contractor to ensure that the quality of an end product or service shall meet contract requirements.

2.1.9 Subcontractor: One that enters into a contract with a prime contractor. The Government does not have privity of contract with the subcontractor.

2.2 Acronyms:

ACC Air Combat Command ADP Automated Data Processing ADPE Automated Data Processing Equipment AEI Army Enterprise Infostructure AF Air Force AFB Air Force Base

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AFI Air Force Instruction AFOSH Air Force Occupational Safety and Health AMIC Acquisition Management and Integration Center AMIC/DRQQ AMIC/Quality Assurance Division?

AMIC/PKA AMIC/Advisory and Assistance Services Division AR Army Regulation AT/OPSEC Antiterrorism/Operational Security BI Background Investigation CAC Common Access Card CAR Corrective Action Request CDRL Contract Data Requirements List CM Contract Manager CMRA Contract Manpower Reporting Application COMSEC Communications Security CONUS Continental United States COR Contracting Officer’s Representative COR Contracting Officer Representative CPARS Contractor Performance Assessment Reporting System CTR Contractor DA Department of the Army DD254 Department of Defense Contract Security Classification Specification DFARS Defense Federal Acquisition Regulation Supplement DISCO Defense industrial Security Clearance Office DMDC Defense Manpower Data Center DOB Date of Birth DoD Department of Defense DoS Department of State DSS Defense Security Service DSSR DoS Standardized Regulations FAR Federal Acquisition Regulation FFP Firm Fixed Price FGS Final Governing Standards FM Financial Management FOIA Freedom of Information Act FOUO For Official Use Only FSO Facility Security Officer FTE Full Time Equivalent FY Fiscal Year GFP/M/E/S Government Furnished Property/Material/Equipment/Services GSA General Services Administration HQ Headquarters HQ ACC Headquarters Air Combat Command HQDA Headquarters, Department of the Army HSPD Homeland Security Presidential Directive HSR Hiring Status Report IA Information Assurance

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IAW In Accordance With ID Identification IDIQ Indefinite Delivery/Indefinite Quantity IS Information System(s) JBLE Joint Base Langley-Eustis KO Contracting Officer KSA Knowledge Skills and Abilities LAN Local Area Network NAC National Agency Check NACI National Agency Check with Inquiries NDA Non-Disclosure Agreement NGB National Guard Bureau NISPOM National Industrial Security Program Operating Manual OASIS One Acquisition Solution for Integrated Services OCI Organizational Conflict of Interest OCO Ordering Contracting Officer OCONUS Outside the Continental United States OEBGD Overseas Environmental Baseline Guidance Document OSHA Occupational Safety and Health Administration PII Personally Identifiable Information PIPO Phase In/Phase Out PM Program Manager POC Point of Contact PRS Performance Requirements Summary PWS Performance Work Statement QA Quality Assurance QAE Quality Assurance Evaluator QASP Quality Assurance Surveillance Plan QC Quality Control QCP Quality Control Plan SAP Special Access Program SAR Special Access Required SB Small Business SCI Sensitive Compartmented Information SCR Service Contract Reporting SF Standard Form SPP Standard Practice Procedure SSN Social Security Number TDY Temporary Duty TE Technical Exhibit TO Task Order TV Television USD(I) Under Secretary of Defense for Intelligence VGSA Visitor Group Security Agreement WAN Wide Area Network WAWF Wide Area Work Flow

3.0 Government Furnished Property, Material, Equipment and Services (GFP/M/E/S):

The Government will provide the property, material, equipment, and/or services listed below solely for the purpose of performance under this contract:

3.1 Property: The Government will furnish the necessary workspace for the contractor to perform services outlined in this PWS to include desk space, telephones, computers and other items necessary to maintain an office environment.

3.2 Equipment: There is no designated Government Provided Equipment. The Government shall provide office space, Local Area Network (LAN) connections, computer (hardware and software), unclassified e-mail and internet access, and other standard office equipment necessary to support the Contractor. The Government may provide limited funds for equipment when the equipment requirements are established based on the program as developed by the Contractor. The Contractor shall abide by all Government regulations concerning the authorized use of the Government's equipment.

3.3 Utilities: All utilities in the facility will be available for the contactor’s use in the performance of this contract. The contractor shall instruct employees in utilities conservation practices. The contractor shall operate under conditions that preclude the waste of utilities, which include turning off the water faucets or valves after using the required amount.

3.4 Local Area Network (LAN): Unless otherwise stated, the Contractor (with a valid NAC check), shall be provided access to the host base's unclassified computer network and its inherent capabilities including, but not limited to: Internet access, electronic mail, and file and print services. The Contractor shall be aware of and abide by all Government regulations concerning authorized use of the Government's computer network including the restriction against using the network to recruit Government personnel or advertise job openings.

3.5 Data: The Government has unlimited rights to all deliverables of this PWS to include intellectual property rights.

4.0 Contractor Furnished Property, Materials, and Equipment (CFP/M/E):

4.1 General: Except for those items specifically stated to be Government-Furnished in Paragraph 3.0, the contractor shall furnish everything required to perform these services as indicated in Paragraph 1.1.

4.2 Secret Facility Clearance: Not Applicable

4.3 Contractor Security Clearance: All tasks in this PWS will be conducted at the UNCLASSIFIED level.

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5.0 Requirements: Services provided by the Contractor have the primary purpose of preventing the incidence and severity of neck and back pain. The services begin with an assessment of each aircrew member to determine the current level of conditioning with regards to neck and back strength. The Contractor shall devise a program individualized for the aircrew member to increase conditioning to prevent neck and back pain. This assessment, training, and conditioning to prevent neck and back pain is referred to as pre-habilitation. Also, the Contractor shall educate each aircrew member on injury prevention and assist in injury recovery through a modified program based on the injury and through working with privileged providers who will oversee any program for injured aircrew. Ongoing assessment will be provided with formal assessments quarterly and as needed with remedial training as needed. The Contractor shall provide the functional support required to fulfill this PWS as described in the following tasks. The Period of Performance (PoP) is detailed in Paragraph 1.3. The level of effort required is detailed in Attachment B. The government reserves the unilateral right to exercise optional FTEs, as needed, in any given quantity, at any time during the performance period. The Contractor shall identify a single point of contact (POC) who has full authority to act for the Contractor on all matters relating to daily operations of the contract; has full authority to remove/replace personnel at the request of the CO at HQ HIANG; ensure completion of all in-processing and indoctrination actions for all newly-hired personnel;

ensure all personnel receive and maintain documentation of their duties and responsibilities and orientation in these duties and responsibilities prior to performance start. This Contractor POC will communicate directly with the CO/COR on matters pertaining to the execution of this PWS.

5.0.1: The basing of Air Force aircraft and aircrew change on occasion and the level of support required for this program will change occasionally. The OHWS COR may, in these instances, increase the staffing requirements for this contract. When an increase in staffing is made, the contractor will meet the same hiring requiring timeline as with other hiring actions. Also, changes in manning and changes in the designation may require repositioning assigned contractors from one unit to another at the same location.

This repositioning of contracted services within the same Air Force base may be directed by the OHWS PM at no additional contractor charge to the Government

5.1: The Contractor shall develop and provide a strength and conditioning program for neck and back as well as an overall fitness program (NBFP). The NBFP will enhance human performance and resistance to injury through a tailored program of strength and conditioning and overall fitness designed for the members being served with the goal of preventing neck and back pain. The NBFP will specifically target neck and back injury but will also strive to assist the member toward overall health and fitness.