Attachment_00011_-_PWS.pdf

SOURCE SELECTION SENSITIVE

Performance Work Statement for

Functional Management Division Support Services

Revision 13: 30 April 2019

SOURCE SELECTION SENSITIVE

FAR 3.104

Order Number: Integrated Personnel and Pay System W15QKN-16-F-0013

Source Selection Sensitive

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For Official Use Only (FOUO)

Table of Contents

1.1 INTRODUCTION

1.2 SCOPE

1.3 OBJECTIVES

1.4 PLACE OF PERFORMANCE

2.0 APPLICABLE POLICIES AND PUBLICATIONS

3.1 REQUIREMENTS

3.2 FUNCTIONAL REQUIREMENTS

3.2.1 FUNCTIONAL MANAGEMENT OPERATIONS SUPPORT

3.2.2 REQUIREMENT MANAGEMENT SUPPORT

3.2.3 SYSTEM FUNCTIONAL ANALYSIS SUPPORT

3.2.4 DOCUMENTATION SUPPORT

3.2.5 TRAINING AND DEPLOYMENT SUPPORT

3.2.6 TESTING AND EVALUATION SUPPORT

3.2.7 CHANGE MANAGEMENT/STRATEGIC COMMUNICATIONS SUPPORT

3.2.8 SUBJECT MATTER EXPERTISE

3.2.9 QUALITY ASSURANCE (QA) SUPPORT

3.2.10 MILITARY PAY

4.1 GENERAL INFORMATION

4.2 GOVERNMENT FURNISHED EQUIPMENT

4.3 GOVERNMENT UTILITIES

4.4 GOVERNMENT FACILITIES AND SUPPLIES

4.5 HARDWARE, SOFTWARE AND TECHNOLOGY SERVICES

4.6 GOVERNMENT TOOLS

4.7 SECURITY REQUIREMENTS

4.8 SAFEGUARDING CLASSIFIED INFORMATION AND MATERIALS

4.9 ANTI-TERRORISM (AT) LEVEL I TRAINING

4.10 NON-DISCLOSURE REQUIREMENTS

4.11 SPECIAL QUALIFICATIONS

4.11.1 NON-KEY PERSONNEL QUALIFICATIONS

4.11.2 PERSONNEL SKILL AND EXPERIENCE

4.12 FEDERAL GOVERNMENT HOLIDAYS

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4.13 TRAINING HOLIDAYS

4.14 HOURS OF OPERATIONS

4.15 INSTALLATION CLOSURES

4.16 ORGANIZATIONAL CONFLICT OF INTEREST (OCI)

5.1 DELIVERABLES

5.2 KICK-OFF BRIEFING

5.3 TASK ORDER MANAGEMENT PLAN

5.4 MONTHLY STATUS REPORT

5.5 QUARTERLY PROGRAM MANAGEMENT REVIEW (QPMR)

5.6 QUALITY CONTROL (QC)

5.7 TRANSITION-PLAN

5.7.1 TRANSITION-IN PLAN

5.7.2 TRANSITION-OUT PLAN

6.0 KEY PERSONNEL REQUIREMENTS

6.1.1 PROGRAM MANAGER

6.1.2 FUNCTIONAL MANAGEMENT LEAD

6.1.3 MILPAY MANAGEMENT LEAD

6.1.4 FUNCTIONAL ANALYST LEAD

6.1.5 FUNCTIONAL COST/SCHEDULE ANALYST

6.2 THIRD PARTY SERVICE PROVIDERS

7.0 TRAVEL

8.0 CONTRACTOR MANPOWER REPORTING (CMR)

9.0 APPENDIX A: ACRONYM DEFINITIONS

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1.1 INTRODUCTION

The purpose of this Task Order is to obtain program support services for the Integrated Personnel and Pay System-Army (IPPS-A) Functional Management Division (FMD) under the Deputy Chief of Staff (DCS), G-1, Technology and Business Architecture Integration (TBAI) Directorate. This document includes an extension of the current option year.

The Army currently relies on over 200 separate legacy information systems to provide personnel and pay management for all components (Active, Guard and Reserve). These systems were designed at different times, reside on different hardware platforms, use a variety of in-house and commercial software, and vary widely in their functionality. In addition, they are based on Component-unique business practices (Active, Guard and Reserve) that manage Component-unique data. Some interfaces have been operating for decades on what is now obsolete hardware. Overall, Army legacy personnel and pay systems vary greatly in modernity, maintainability, and functionality, resulting in deficiencies that cause numerous processing errors, manual workarounds, and increasing processing costs. The difficulty in integrating the Army’s Component unique data elements into meaningful information presents problems in monitoring deployments, responding to needs of family members, and implementing personnel and pay policies.

To address these deficiencies, the Army is developing and implementing an integrated personnel and pay management system – IPPS-A. IPPS-A will be a Web-based tool, available 24 hours a day, accessible to soldiers, Human Resources (HR) professionals, Combatant Commanders, personnel and pay managers, and other authorized users throughout the Army.

The Army will employ a hybrid solution for IPPS-A using Enterprise Resource Planning (ERP) software and Agile Development to deliver integrated personnel and pay capabilities, building on the trusted database and PeopleSoft foundation delivered as IPPS-A Increment I. The Army plans to use the current Army PeopleSoft 9.2 (or higher) ERP and Oracle 12c database capabilities, along with Application Technologies outside of the core ERP, to meet user requirements for the total system. IPPS-A will be developed and deployed incrementally, delivering full integrated personnel and pay management functionality gradually in the form of multiple releases. IPPS-A will provide personnel and pay management functionality for all Components of the Army (Active, Guard and Reserve).

FMD leads and manages requirements definition and strategic communications, while providing functional subject matter expertise to program level activities including system design development, training, testing, and deployment for IPPS-A. FMD partners with the IPPS-A Project Management Office (PMO) as part of the Army’s Program Executive Office Enterprise Information Systems (PEO EIS) to deliver the most efficient and effective Human Resource (HR) tools supporting Soldiers, Commanders, and HR providers.

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1.2 SCOPE

This Performance Work Statement (PWS) provides program support services for IPPS-A

FMD.

The scope encompasses all activities necessary to provide the IPPS-A functional community with Contractor support services in the areas of Human Resource Management (HRM), Financial Management (FM), and Payroll operations. Contractor services under this contract are required in the following areas: Functional Operational web content management system (development & maintenance) support; Functional office Knowledge Management (KM) support; Functional Lean Six Sigma (LSS) Operations analysis support; Functional Operations Research and Statistical Analysis (ORSA); Functional logistical support; Functional Deployment Readiness support to include web content development, site support, Event support, Strategic Planning, and Writing and Research support; Technical Subject Matter Experts (SME’s) in the areas of web based development and deployment of Enterprise Resource Planning (ERP) suites or similar complex Commercial Off The Shelf (COTS) software applications; SME’s in agile software development and data base (ORACLE) architecture, design and development and Technical expertise needed to support subsuming legacy applications. The above functional support tasks may expand or decrease according to changes in policy and functional requirements during this contract period of performance. The period of performance for this contract is three (3) years, which includes one (1) - twelve (12) month Base Period and two (2) - twelve (12) month Option Periods. The period of performance of this extension is for eight (8) months. The Contractor shall identify to the Government at the contract Kick-Off brief how they intend to ramp-up personnel on the contract until full personnel execution is reached on the contract for planning purposes.

1.3 OBJECTIVES

FMD support is required for successful development of the first fully-integrated HR system supporting critically needed standardized personnel and pay processes for all three components (Active Component (AC), Army National Guard (ARNG), and United States Army Reserve (USAR)) which will deliver timely and accurate pay and benefits to all members. IPPS-A will subsume the functions of approximately 43 legacy systems across the Army and off ramp from five Department of Defense pay systems into an integrated personnel and pay system. With more than 1.1 million end-users at locations world-wide, IPPS-A will be the world’s largest Enterprise Resource Planning (ERP) system. IPPS-A will be web-based available 24-hours a day accessible to HR professionals, combatant commanders, personnel, and pay managers, Soldiers and other authorized users throughout the Army. IPPS-A addresses major deficiencies in the delivery of military personnel and pay services and also provides internal controls and audit procedures that prevent erroneous payments and loss of funds.

1.4 PLACE OF PERFORMANCE

The place of performance is at the following locations:

Polk Building, 2521 South Clark Street, Crystal City, VA 22202 Human Resources Command (HRC), 1600 Spearhead Division Avenue, Fort Knox, KY 40122 Soldier Support Institute (SSI), 10000 Hampton Parkway, Fort Jackson, SC 29207

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2.1 APPLICABLE POLICIES AND PUBLICATIONS

The following regulations, directives, guidance and documents are applicable to the tasks identified within this PWS. The Contractor must abide by all applicable regulations, publications, manuals, and local policies and procedures. Where a policy is revised or updated, the most current version of the policy, director or document will apply.

AR 25-1, Army Information Technology AR 25-2, Information Assurance AR 25-400-2, The Army Records Information Management System (ARIMS) AR 37-104-4, Military Pay and Allowances Policy AR 380-40, Safeguarding and Controlling Communications Security Materiel AR 380-5 Department of the Army Information Security Program AR 700-127, Integrated Logistics Support AR 73-1, Test and Evaluation Policy Business Enterprise Architecture (BEA) Common Human Resources Information Standard (CHRIS) DA Pamphlet 25-380-2, Security Procedures for Controlled Cryptographic Items DA Pamphlet 25-403, Guide to Recordkeeping in the Army DA Pamphlet 73-1, Test and Evaluation in Support of Systems Acquisition Defense Acquisition Guidebook (DAG) Directive-Type Memorandum (DTM) 09-016 - Supply Chain Risk Management (SCRM) to Improve the Integrity of Components Used in DoD Systems Defense Information System Agency (DISA) Security Technical Implementation Guides DoD 8320.02-G, Guidance for Implementing Net-Centric Data Sharing DoD 8570.01-M, Information Assurance Workforce Improvement Program DoD Architecture Framework (DoDAF)

DoDD 4630.05, Interoperability and Supportability of Information Technology and National Security Systems

DoDD 5000.01, The Defense Acquisition System DoDD 8000.01, Management of the Department of Defense Information Enterprise DoDD 8320.02, Data Sharing in a Net-Centric Department of Defense DoDD 8500.01, Information Assurance DoDD 8570.01, Information Assurance Training, Certification, and Workforce

Management DoDI 5000.02, Operation of the Defense Acquisition System DoD Financial Management Regulation 7000.14-R EVM Contract Requirements Toolkit Federal Financial Management Improvement Act (FFMIA) (Blue Book) Federal Information Processing Standard (FIPS) - Standards for Security Categorization of Federal Information and Information Systems Federal Information System Controls Audit Manual (FISCAM) Financial Improvement And Audit Readiness (FIAR) Guidance Generally Accepted Accounting Principles (GAAP) Global Information Grid (GIG) Technical Guidance DoD and Army Policy Letters and

Memoranda

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Government Auditing Standards (Yellow Book) Guide to Federal Government Automated Clearing House (ACH) Payments (Green

Book) Memorandum, Under Secretary of Defense Acquisition, Technology and Logistics (USD

AT&L), Defense Integrated Military Human Resources System (DIMHRS) Core Information Technology (IT) Investment Acquisition Decision Memorandum (ADM), April 7, 2009

Memorandum, Under Secretary of Defense Acquisition, Technology and Logistics (USD AT&L), Defense Integrated Military Human Resources System (DIMHRS) Capability Way Ahead Acquisition Decision Memorandum (ADM), September 8, 2009

National Institute of Standards and Technology (NIST) Special Publication 800 Series NET-Centric Data Strategy and Net-Centric Services Strategy NIST Interagency or Internal Reports NISTIR 7622 - Piloting Supply Chain Risk

Management Practices for Federal Information Systems pay activities Risk Management Guide For DoD Acquisition Standard Financial Information Structure (SFIS) TRADOC Regulation 350-70, Systems Approach to Training Management, Processes, and Products U.S. Army (CIO/G6) Information Assurance Best Business Practice (IA BBP) U.S. Army Audit Agency (AAA) Requirements USD AT&L Directive Type Memorandum 11-009, Acquisition Policy for Defense

Business Systems (DBS)

3.1 REQUIREMENTS

The Contractors are intended to provide a full range of information technology-related functional support service activities throughout the IPPS-A lifecycle for all three components.

The Contractors shall provide the full range of services to perform tasks as identified in the PWS. The Contractors shall ensure that a broad range of expertise is available in many disciplines and functional areas. The PWS identifies the main functional areas to meet mission requirements, but is not all-encompassing. The Contractor shall provide functional expertise and experience to ensure favorable acquisition decisions and compliance with DoD and Army regulatory guidance giving appropriate consideration to service specific and departmental program objectives. The Contractor shall prepare and revise functional support documents, for Government (functional) approval, required by DoD, and the Department of the Army (DA).

The Contractor shall provide a Program Manager who will be directly responsible for overseeing the management of all functional requirements. The main functional areas include:

Functional Management Operations Support Requirement Management Support System Functional Analysis Support Documentation and Transition Support Training and Deployment Support Testing and Evaluation (T&E) Support Change Impact Support

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Subject Matter Expertise Quality Assurance (QA) Support Military Pay (MILPAY)

3.2 FUNCTIONAL REQUIREMENTS

3.2.1 FUNCTIONAL MANAGEMENT OPERATIONS SUPPORT

The Contractor shall lead teams to support the FMD client in all efforts related to requirements product development from development through design and fielding to support HR and Pay Business Process (BP) across all Army Components to include the Sensitive Activities Community. The Contractor shall coordinate functional teams such as: Business Process Model (BPM), Enterprise Architecture (EA), Operations and Training. The Contractor shall provide additional functional support by being familiar with or have experience in the following:

Assist FMD in compliance with Training and Doctrine Command (TRADOC)

Capability Manager (TCM) tasks Coordinate functional work products with PMO and PEO EIS teams (Test Package, Test Scripts, User Productivity Kits (UPK), etc.)

Provide functional advice to Army G-1, FMD Division Chief, PMO, and PEO EIS as needed Manage team priorities in accordance with client activities Assist with Roles and Permissions development, component specific as required Assist in the development of collaborative processes and methodologies to solve client deliverables Assist with requirements development and management activities for (Functional

Requirements Document (FRD), System Requirement Specifications (SyRS), System/Subsystem Specification (S/SS), EA, acquisition documents, Fit Gap assessments, 3 to 1 business process standardization, End-to-End (E2E) Business Process Reengineering (BPR), and allocated baseline)

Assist with the incremental releases and fielding strategies Use knowledge of legacy systems, Laws, Policies and Regulations (LPR) to determine impact on system deployment Assist with Media, training center, video teleconferencing support Assist with FMD Documentation management Conference planning/administration/management Assist in the development of briefs and communications products (handouts, info papers, program briefs) Assist in coordination, preparation, and execution of governance boards such as

Council of Colonels (CoC), 1-/2-Star Executive Steering Committee (ESC), and 3- Star ESC.

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Assist in measuring Return on Investment (ROI) Assist in operational benefits determinations Collaborate with Business Process Owner/Stakeholder Liaisons Assist with the Army Enterprise Systems Integration Plan (AESIP). Assist in submitting candidate Lessons Learned (LL) to the Lessons Learned Control Board

(LLCB)

Assist in developing, update, and reporting on the implementation of LL corrective actions plans in assigned areas of support or task areas, as required

Assist in providing suggestions for candidate risks to Government for approval and submission to the Risk Management Control Board (RMCB). Contractor must have an understanding of processes which are unique to the Reserve Component

Assess validated risks and assist in developing/implementing mitigation strategies Assist with the implementation of Risk Mitigation Plans in assigned Areas of

Support (AOS) or task areas, as required Assist with Information and Knowledge Engineering support Assist with Legacy System Integrated Solutions Management support Collaborate in various Integrated Product Teams (IPT) Develop a short-range, mid-range, and long-range plan and strategy to support future planning using mission requirements, strategic communication engagements, transition planning, and HR transformation as the major driving factors

Develop and implement an over-arching strategy and implementation plan to synchronize FMD branch missions and ensure that all efforts are supporting the overall goals of FMD

Develop an FMD Knowledge Management repository and establishing the procedures that drive the use of the repository to capture and organize the materials and documentation that are continuously used by all branches in the execution of their missions to ensure standardization and commonality

Assist in developing a state-of-the-art on-boarding program that fully orients and prepares newly assigned FMD personnel to be immediately effective in support of the FMD one-of-a-kind mission moving the Army to an integrated personnel and pay environment and shifting the responsibility for military pay from the Financial Management (FM) community to the Human Resources (HR) community

Establish a travel support planning process and set of procedures that establish an FMD baseline for face-to-face strategic and operational communication and collaboration support missions in concert with the IPPS-A PMO and System Integrator missions to ensure the optimal use of both human and budgetary resources and the elimination of conflicts as early as possible.

In conjunction with the travel support planning process and set of procedures, assist in developing and implementing a formalized stakeholder coordination program that will support the extensive communication and collaboration efforts envisioned by FMD in order to standardize and maximize the efficiency of agenda development and take full advantage of all targets of opportunity across Components, installations, and units

Develop and implement a robust metrics program that will allow the G1/FMD leadership to measure progress and identify shortfalls in supporting the design and

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development of the IPPS-A integrated personnel and pay capability as depicted in the program Integrated Master Schedule (IMS) as well as track additional work efforts that external deadlines outside FMD control (PPBS process, manpower approval process, etc.)

Develop an overarching Metrics Plan to define and manage the metrics that will be used to assess functional requirements, product effectiveness in the HRIC environment, data correctness/accuracy, MilPay Transition, HR Transformation, and legacy system analysis

Develop a Transition Planning (TP) Master Roster and list of products to support the implementation of IPPS-A and the transfer of responsibility for military pay to the HR community. Assist in developing the detailed task list associated with the Functional Roadmap tied to major efforts and embedded in the IMS.

Develop, populate, and maintain a formal counter narrative set of scenarios/Q&A’s for use in IPPS-A briefings and discussion forums as an integral part of the narrative supporting the deployment and acceptance of IPPS-A

Develop and maintain the official set of functional IPPS-A slide masters for use in communicating the IPPS-A message and supporting an aggressive strategic communication effort to all components world-wide

Provide scheduling support for key engagements and calendar synchronization requirements to ensure the effective and efficient use of senior leaders and demonstration assets

3.2.2 REQUIREMENT MANAGEMENT SUPPORT

Contractor shall support the FMD efforts to define, analyze, evaluate, trace and map Army requirements to Functional Business Processes, provide Army HR and Finance process reengineering expertise, and support standardization of data based on Army business needs and system requirements. The Contractor shall assist with the Requirements Management and Data activities which include but not limited to:

Authoritative Data Source (ADS) determinations Business Process Reengineering (BPR) Data Correctness support Data Registry Activities support E2E BP development/certification Data errors metrics development Use Case development Functional requirements identified for a Classified System Data Service Environment (DSE) Registry Support data standardization from 3 Army Components (Active Army, National

Guard, and Army Reserve) into 1 Army HR/Pay process Assess system High Level Outcomes (HLO) that defines performance parameters and thresholds for the system.

Functional, technical and administrative assistance for the Requirements Control

Boards (RCB) and other governance forums requiring functional participation, and the facilitation of Subject Matter Expert (SME) workshops

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Management of the functional and technical requirements of the program through the use of a requirements management tool

Developing guidelines and procedures for managing, assessing, and evaluating the requirements management activities

Validation of Requirements Traceability Management (RTM) to ensure Army requirements are traced from CDD through S/SS statements

Refinement and validation of requirements from high level statements to S/SS Monitor Audit Readiness compliancy standards Definition, analysis, and refinement of functional system requirements including

Soldier life-cycle activities, e.g. Hire, Promote, Train, Award, Discipline, Pay, Retire, etc.

Analysis and refinement of technical system requirements including: identification of performance thresholds, reporting needs, data and document archiving, on-line querying, Roles and Permissions, Auditing, DoD and Army system interfaces

Identification and elimination of duplicative requirements, Army data, and DoD and Army reports/forms

Identification of emerging requirements, preparation of change requests and Emergency Change Proposals (ECP) as new requirements, or previously overlooked requirements are identified.

Mapping of Army business and system requirements to DoD and Army Audit Readiness compliancy standards: Business Enterprise Architecture (BEA), Common Human Resources Information Standards (CHRIS), Joint Enterprise Baseline (JEB), FIAR, FFMIA, SFIS, etc.

Identification of functional roles and permissions based on Law, DoD and Army regulations, and policies

Collaborate in various IPTs

3.2.3 SYSTEM FUNCTIONAL ANALYSIS SUPPORT

Contractor shall assist in communicating and validating Legacy System Analysis (LSA) results with system owners and have an understanding of how legacy systems data is generated, managed and stored. Contractor shall assist in the development of QA methods; Cross-walk legacy systems functionality against the IPPS-A design to determine redundancies in functionality, interfaces, and legacy activities remaining with the implementation of IPPS-A.

Assist in the identification of orphan functionality, recommend process improvements, maintain cross-walk, and updating a list of Army systems subsumed by IPPS-A and report any discrepancies. The Contractor shall assist the System Functional Analysis activities which include but are not limited to:

LSA for the AC, ARNG, and USAR Assist in capturing and documenting the detailed functionality of legacy systems in order to identify and assess redundancies with IPPS-A Fit/Gap analysis and document results Identify risks and propose mitigation strategies Data element, domain value/code values mapping, foundation tables, and document results Identify, research, and provide recommended data corrections and algorithms for

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the PeopleSoft foundation table uploads Identify, research, and provide recommended data corrections and algorithms for individual Soldier initial load of historical personal information from over 30 different subsumed systems

Identify, research, and provide recommended corrections and algorithms for over 80 persistent inbound, outbound and inbound/outbound data exchanges

Assist in cleansing database and Soldier data based on the authoritative data source Collaborate with government clients, other contractors, and stakeholders to gather, analyze, and correct data discrepancy information Develop queries to extract accurate and timely business information from existing data environments Perform system management, quality assurance, system inquiry, and trend analysis Advise leadership of methods to limit invalid data input and suggest enhancements to procedures based on knowledge of the Army human resources career field Assist in developing the strategy and tasks to accomplish correctness and accuracy of Army data for its movement into IPPS-A and the PeopleSoft environment Representative for Sensitive Activities, Persons of Interest (POI), Global Force

Management Data Initiative (GFMDI) Interface/information exchange validation System Interface Documentation activities Information dissemination to functional stakeholders Defining the functional community expectations for reliability and maintainability thresholds and objectives Development of metrics to track where functional requirements are met by the system to ensure component capabilities are documented Development and maintenance of functional metrics to monitor the effectiveness of the functional products, services and processes Trend analyses to identify and report process improvement methods on problem areas that require corrective action to prevent negative impacts on project/release cost and schedules

Create a metrics plan that reflect status of efforts accomplished and or in development to include policies and regulations requiring updates, system implementation progress, business cases process mapping and reengineering

Reverse engineering efforts as necessary to document and verify legacy system capabilities

Systems architecture/integration initiatives Systems analysis efforts Sensitive Activities efforts New requirements review and validation Analysis of Alternative (AOA) Support and maintain the functional schedule System View (SV)-08

3.2.4 DOCUMENTATION SUPPORT

The Contractor shall assist FMD in all IPPS-A efforts related to product development from

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design through fielding focusing specifically on Personnel and Pay BPs across all Army Components to include the Sensitive Activities Community. The Contractor shall assist in analyzing products from FMD and System Integrator (SI) Training teams to identify BPs associated with regulations and policies. The Contractor shall provide assistance in creating process flow documents in support of IPPS-A.

The Contractor shall provide assistance in the evaluation of the performance of functional mission and management activities. The Contractor shall provide assistance with the following but not limited to:

Business Case updates as required Economic Analysis/Benefits Analysis/ROIs Interface validation Track changes to LPR related to the implementation of IPPS-A Updates and review of documentation to ensure it is consistent with IPPS-A functionality

3.2.5 TRAINING AND DEPLOYMENT SUPPORT

The Contractor shall support the IPPS-A deployment efforts through analysis, planning, and information push of "To-Be"/E2E processes. The Contractor shall support deployment efforts in preparing Business Process Owners, Users, and Stakeholders for IPPS-A deployment for all Army Components to include the Sensitive Activities community. This includes testing, training, information push, deployment checklist, metrics monitoring, review, staffing, and collaborations to include the following but not limited to:

Assist with Doctrine, Organization, Training, Materiel, Leadership, Personnel, Facilities - Policy (DOTMLPF-P) Analysis Assist in the development of the Deployment Readiness Plan and Deployment

Readiness Strategy Assist with activities that develops, implements and monitors deployment readiness metrics Assist with the identification of "To-Be"/E2E processes to Army proponents/states with deployment checklist to ensure AC, ARNG, and USAR communities are prepared for process changes (publications, HRC, system owners, SSI, and DFAS)

Assist IPPS-A website and online communications (Full S-1 New Equipment Training (NET), Warrant Officer (WO) NET, Commanders NET, First Sergeant (1SG) NET engagement) advisory groups, distribution channels and ARNG Deployment Implementation Group (DIG), with representatives from all 54 States and Territories

Assist in the deployment of IPPS-A in a manner which takes into account AC, ARNG, and USAR unique deployment considerations

Collaborate as necessary with Life-Cycle Management Division (LMD), SSI, Combined Arms Support Command (CASCOM), Professional Education Center (PEC), HRC, TRADOC and Regional Training Centers (RTC)

Assist with NET strategy development

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Assist in resolving training/deployment related issues Assist and review training and deployment plans with each component to ensure unique

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needs and training/deployment constraints are accommodated Assist in the development and delivery of a training plan for each release of IPPS-A as required; taking into consideration component specific challenges (Take into account training assets such as the 334 ARNG distance learning classrooms, the 54 Regional Training Institutes (RTI), PEC, and USAR RTC when developing training plans)

Assist in coordinating for facilities for IPPS-A training events Assist with pre-deployment, on-site and re-deployment support and services Contractor shall be required to support FMD training efforts, at a minimum

3.2.6 TESTING AND EVALUATION SUPPORT

Contractor shall provide FMD support to testing product development, review, staffing, and collaborations to include the following but not limited to:

Witness test events on behalf of the Government and collaborate on reports for

Government review Assist with Test and Evaluation Master Plan (TEMP) Development Assist with Test and Evaluation activities Support User Jury activities to include TDY when required Collaborate as needed with LMD, Army Test & Evaluation Command (ATEC), Director of Operational Test & Evaluation (DOT&E), Deputy Director for Test and Evaluation (DDT&E)

Assist with functional representation for testing activities (Product Level Test (PLT), Developmental Integration Testing (DIT), Limited User Testing (LUT), Government Acceptance Testing (GAT), Operational Test (OT), System Acceptance Test (SAT))

Assist in reporting weaknesses or failures identified during testing using graphs, Excel, PowerPoint or Word

Assist with tracking component-level test and evaluation metrics Collaborate with AC, ARNG, USAR to track and report data correctness metrics ARNG Beta Test States Preliminary coordination, deployment planning, training planning, unit coordination, logistics planning site surveys, command briefs, and education

Assist in supporting the FMD Test Review Board Member in making determinations of quality of test scripts and test results from a functional user standpoint. Requires someone knowledgeable on all aspects of functional HR and MilPay requirements and business processes to provide an expert opinion on the validity test activities or to be able to identify the BAH SME with the expertise to support the particular business process being tested

Assist in supporting the Performance Integrated Test Team with ARNG, USAR, and Active Data SME expertise to include type, frequency, quantity of transactions in order to assist with development of performance test

Assist in supporting the Limited Pay Demonstration Team with both Active Component and Reserve Component (USAR and ARNG) Military Pay expertise

Provide Government Acceptance Test (GAT) Subject Matter Expertise to assist with test script development and validation of training products/system/help desk for this critical testing milestone

Provide support to the Interoperability/Deployment Integrated Test Team with

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Subject Matter Expertise that includes knowledge of legacy systems and data Assist in providing HR User Jury support for data collection and analysis during event execution. MilPay support will also be required for Release for User Jury support

Assist in providing HR Subject Matter Expertise in support of the Cyber Integrated Test team cyber test events and be able to assist in coordinating additional SME expertise to develop specific mission scenarios to support cyber test events

Assist in providing HR Subject Matter Expertise in support of the Operational Test Data Authentication Group to assist with validation of survey results and defect scoring

3.2.7 CHANGE MANAGEMENT/STRATEGIC COMMUNICATIONS SUPPORT

Contractor shall assist in change management, strategic communications, and stakeholder engagements to include identifying outcomes by stakeholders. Ensures all work activities within Change Management/Strategic Communications team is properly staffed and performed in a timely manner.

Monitor S1 NET, WO NET, Commanders NET, 1SG NET, and Change Champion

Network (CCN) for questions/concerns raised in discussion forums Assist with Town Halls events, 1-2 Star GOSC, 3 Star ESC and the ABC briefings as required Participate in IPPS-A Change Management and Communications Working Group meetings and respond to taskers Assist in the development of the Army-wide transition plan of central site and field network military pay operations into integrated personnel and pay organizations at field-level and higher-level organizations

Prepare IPPS-A articles on documented business processes Assist Change Management/Change Impact in communicating to the field what IPPS-A will bring in the future Develop the change strategy that provides an overall roadmap and execution strategy that will structure the way ahead for the Army’s transition to an integrated personnel and pay system that incorporates key messaging with measurable outcomes

Develop and implement a robust program to communicate the overall IPPS-A change strategy that will optimize the transition to an HR-driven, integrated personnel and pay system

Develop and implement a Stakeholder engagement strategy for Soldiers, Leaders, and HR Professionals that focuses on a proactive communication plan and the capture of qualitative and quantitative feedback through such efforts as a well-organized Change Champion Network (CCN), a robust survey program and a detailed, aggressive multi-media approach to include articles, press releases, slick sheets, posters, graphic design work and video production

Assist in the outreach to the Army’s Public Affairs network to enhance socialization of IPPS-A messaging through existing communication channels in order to drive home the effects of the transition with external stakeholders

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Develop and implement a professional marketing and branding program that includes work products that ensure uniformity in messaging and formatting in order to convey one coherent IPPS-A story to internal and external audiences

Assist in the development and oversight of a D-720 strategy for all Army components by identifying themes that will be leveraged to strategically communicate upcoming events and requirements in preparation for rolling out

IPPS-A

Develop and monitor implementation of a Change Management Execution Matrix Develop products to be used/distributed to the force to engender change Manage the IPPS-A social media platforms (Facebook, Twitter, Instagram) Create, design, and write complex publication materials, employee communications, newsletters, bulletins, and informational materials for internal or external audiences.

Interview subject matter experts and develop an original approach for each story line.

Assist with establishing editorial or departmental standards, as needed.

Work directly with clients in support of enhancing their overall strategic marketing and communications capabilities.

Work directly with external agencies to ensure customer alignment with marketing trends and messaging.

Collaborate with internal client staff and external resource teams to enhance brand messaging.

Generate executive messaging documents and deliver presentations to clients prior to each engagement.

Research and evaluate new opportunities, demand for potential products, customer needs and insights.

Provide valuable input to the communications plan, inclusive of editing final product prior to distribution.

Support clients in social media, content creation/messaging, and communications planning.

Recommend and implement social media placements as well as distributed E-mail marketing campaigns.

Provide critical expertise and analytical reporting on all facets of client programs.

3.2.8 SUBJECT MATTER EXPERTISE

Contractor shall assist FMD, HRC, ARNG and USAR by providing PS expertise in efforts related to requirements from development through design and fielding to support HR and Pay BP across all Army Components. The Contractor shall provide subject matter expertise at the following locations: FMD IPPS-A Program (Arlington, VA), SSI, Fort Jackson, SC and HRC, Fort Knox, KY. The contractor shall assist with the following tasks but not limited to:

Functional and Technical understanding of current or future versions of PS and Oracle products, HR and Payroll application capabilities and make recommendations on how best to meet functional requirements within the PS product

Provide input to design reviews to include Fit Gap, Preliminary Design Review (PDR), and Critical Design Review (CDR)

Facilitation of meetings with internal and external stakeholders for BPR opportunities

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as a result of Gap Resolution Collaborate with SSI and LMD to support development of effective training materials Conduct Internal PS, Global Payroll and other training as necessary Have a thorough understanding of Army HR/Pay processes Provide for the thorough understanding of PS functionality and identify additional PS capabilities and how they can support additional Army Processes (e.g., Hire to Retire E2E)

Collaborate with the PMO, SI to provide clarity of Functional Requirements Assist with RCB, Configuration Control Board (CCB), and Engineering Change

Request (ECR) reviews in support of functional and technical requirements boards Analyzing requirements to determine additional opportunities for BPR and Army 3 to 1 process standardization Collaborate with GFEBS and Global Combat Support System-Army (GCSS-A) to ensure information sharing considerations are accurate and efficient Provide support for PS report development activities utilizing report development tools Assist in systems engineering activities from a functional and performance requirements perspective such as determining specifications, identifying and resolving interface problems, developing test requirements, evaluating test data and other variables involved in total system design

Assist in technical activities from a functional and performance requirements perspective such as determining parameters and resolving technical controversies

Support in the monitoring, tracking and status reporting of the data migration from legacy systems to IPPS-A

Plan and arrange for IPPS-A participation at all appropriate approved DoD conferences or IPPS-A Program Office site visits averaging 3-5 per year. Provide IPPS-A supplemental staff for the IPPS-A conference booth

Support FMD in conferences, functional and technical meetings to assist and advise IPPS-A Government personnel

Evaluate and provide recommendations on the SI design for the OBIEE business intelligence and analytics functionality capabilities in support of Army needs

Evaluate and provide recommendations on the SI design for interactive dashboard solutions to ensure that the drill down, pivot, and filter capabilities as well as available advanced applications available through navigation links, prompts and right-click capabilities are maximized in support of the needs of the Army allowing the user to analyze massive amounts of data using advanced data visualizations and real-time data explorations.

Evaluate and provide recommendations on the SI design for ad hoc analysis and interactive reporting for both business and mobile users that allows the creation of new analyses from scratch or modifying existing analyses without requiring users to understand physical data storage and how to combine data from multiple enterprise information sources. These evaluations and recommendations will maximize capabilities that can be delivered to both business and mobile users.

Evaluate and provide providing recommendations on the SI design and use of the OBIEE near-real time, multi-step alert engine that triggers workflows based on business events and notifies users. In addition, evaluate and provide recommendation on uses of other desktop tools like Microsoft Excel to create ad hoc analyses, right inside Excel, to potentially supplement the reporting capabilities

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in OBIEE.

Evaluate and provide recommendations on the SI design across the full spectrum of specialized tools and capabilities in support of accumulating data and using it in support of metrics. These tools include spatial visualizations; server based query, reporting, and analysis scorecard; and strategy management. These specialized tools extend the functionality of OBIEE 11g and can establish specific goals, define how to measure success, and communicate that information across the entire organization

Evaluate and provide recommendations on the SI design to support the dashboards, workcenters, PeopleSoft Interaction Hub, guided navigation, analytics and the related actions framework that allow users to move through the HCM 9.2 system

Evaluate and provide recommendations on the SI design for mobile solutions for today’s mobile workforce with real-time access to critical business processes and analytics via the desktop, smart-phones or tablet devices.

Evaluate and provide recommendations on the SI design using the HCM 9.2 intuitive, standard self-service processes that provide the configurable processes for the Army users and enable them to deploy new solutions quickly. In addition, assist and provide recommendations that link the intuitive user experience using work centers and dashboards used to strengthen the self-service features in the applications.

Evaluate and provide recommendations on the SI design using the new PeopleSoft Interaction Hub that delivers a configurable user interface with single navigation across all applications powered by a new global search capability resulting in the maximum amount of fluid functionality for the Army. In addition, assist in evaluating and providing recommendations that gives the Army the most efficient and effective user experience as the Army aligns user needs with business processes.

Evaluate and provide recommendations on the SI design of PeopleSoft HCM modules: HR, Benefits Admin, Payroll, T&L, GL Interface or Recruiting

Evaluate and provide recommendations on the SI design for the PeopleSoft CRM Analytics tools. These recommendations need to be targeted at maximizing the value CRM at different levels of the organization as well as ensuring that the information available to users is based on the Army’s vision for Soldiers, Commanders and HR Professionals based on the Army’s overarching Roles and Permissions strategy.

Evaluate and provide recommendations on the SI design of CRM and which portions of 9.2 will have fluid pages and any options or decision points needed related to fluid changes

Assist data teams effort linking how data fields in business processes are linked to how data is being pulled into PeopleSoft

Evaluate and provide recommendations on the overall SI design for the accuracy, timeliness, and financial controls of the Global Payroll rules-based capability.

Evaluate and provide providing recommendations on the overall SI design for arrears processing rules, retroactivity processing, off-cycle payroll runs, and bank-related information.

Evaluate and provide recommendations on the overall SI design for the use of the standard chart fields to facilitate payroll expense reporting and how this information

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is provided to the accounting system.

Evaluate and provide recommendations on the overall SI design for PeopleSoft

Time and Labor and payroll processing as well as a detailed understanding of the functional integration of Time and Labor with PeopleSoft’s HCM module

Evaluate and provide recommendations on the overall SI design for payroll processing calculations to include any customized mathematical and logical elements developed for IPPS-A.

Evaluate and provide recommendations on the overall SI design for Global Payroll and how the triggers in HCM are utilized to support the generation of payroll.

3.2.9 QUALITY ASSURANCE (QA) SUPPORT

The Contractor shall provide functional support in the assessment of SI’s deliverables, products and processes. The Contractor shall review the functional adequacy of contract deliverables and work products. The reviews shall include assessment of the documents, recommendations for specific changes if warranted, and recommendation for acceptance or rejection, as appropriate.

The Contractor shall review deliverables during their development and after they have been delivered to ensure the government receives high-quality products. The Contractor shall participate in and verify the results of the following types of product lifecycle reviews, checkpoints, and audits between the Prime Contractor, IPPS-A stakeholders and customers, and the Government. The Contractor shall assist with the following quality assessment activities:

Requirements Reviews, Checkpoints, and Audits Design Reviews, Checkpoints, and Audits Engineering Reviews, Checkpoints, and Audits Test Readiness Reviews, Checkpoints, and Audits Other Reviews, Checkpoints, and Audits, as required Monitor documentation for compliance with contract and external standards/requirements Conduct release package inspections and reviews

3.2.10 MILITARY PAY

In September 2007, the Deputy Undersecretary of the Army directed transition of Military Pay responsibilities from the Army’s Financial Management (FM) community to its human resources (HR) community, sparking a robust transition planning effort that was scaled down in the wake of the December 2008 suspension of DIMHRS. With the recent successes of the IPPS-A Program, the Army G-1 stood up the Military Pay Transition Division (MTD), which now operates under the guidance of the Functional Management Division, to prepare the HR community for assumption of the MILPAY mission not later than Release 4 of IPPS-A by serving as the Army’s focal point and collaborative hub for all transition efforts. The MTD coordinates with current MILPAY functional owners to capture and analyze current processes, which inform the planning for HR led MILPAY Operations in an IPPS-A environment.

The Contractor shall have experience in full spectrum finance operations with emphasis in MILPAY Operations (AC, ARNG, and USAR) Audit readiness, HR/FM BPs and legacy system transactions that include but not limited to Planning, Program, Budget and Execution (PPBE) forums, manpower resourcing constraints, financial transaction coding, systems

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accounting and reconciliation, disbursements, general ledgers, system financial structures and interfaces, hierarchal organizations within Army and DoD, audit readiness, statutory, and regulatory compliancy support. The Contractor shall assist with the following MILPAY activities which include but not limited to:

Assist in the development of a comprehensive concept plan for transferring MILPAY installation pay support and Top of the System (ToS) pay support to the appropriate HR functionaries

Assist in the determination of who will execute roles and responsibilities such as:

o ToS MILPAY Operations/payroll o Payroll certification o Retro-active pay o Order Funds Control process for Automated Fund Control Order System

(AFCOS)

o Funded Reimbursable Authority o Payroll/Garrison/Tactical disbursing operations

Assist in the determination of organizational realignment and transition of roles and responsibilities associated with installation and field level pay support

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o Utilization and potential recapitalization of Defense Military Pay Office (DMPO) manpower resources as a result of IPPS-A implementation o Determine Courses of Action (COAs) for transition of MILPAY roles and responsibilities between the FM community and HR community in overseas locations

Assist in coordination, preparation, and execution of governance boards and Working Integrated Product/Process Team(s) (WIPT) such as CoC, GOSC to oversee initiatives, issues, or concepts for the transfer of the MILPAY mission(s) o Assist in developing a formal timeline in order to transfer MILPAY mission(s) in partnership with the deployment of IPPS-A, and the approved Concept Plan o Assist in determination of courses of action for transition of ToS functions from FM community to HR community

Assist in the coordination of transferring MILPAY roles, responsibilities, policies, and mission execution from FM community to HR community. Assist in the determination of planning, program, and budget impacts, HR training requirements, personnel moves/Reduction in Force (RIF), adjustment to manpower documents to reflect the realignment of MILPAY mission requirement spaces, roles and responsibilities to maintain existing levels of MILPAY support, and any additional requirements attributed to IPPS-A as functional ownership shifts to the HR community

Assist HRC, or applicable HR organization assuming responsibility for IPPS-A, in the development and execution of…