Video Magnification Devices Request for Information .pdf

Request for Information Desktop Video Magnification Devices

This announcement constitutes a Special Notice. THIS IS NOT a Request for Quote (RFQ) or a Request for Proposal (RFP). The documents included in this posting are not finalized. This announcement is for information and planning purposes only and is not to be construed as a commitment by the government, implied or otherwise, to issue a solicitation or award a contract.

The Department of Veterans Affairs Veteran Health Administration, Prosthetics Sensory Aids Service (PSAS) has a need for Desktop Video Magnification Devices (VMDs) for visually impaired Veterans. VMDs offer visually impaired users the ability to view objects at a variety of levels, from extremely low to extremely high magnification.

The purpose of this acquisition is to establish a reliable supply source for contracted items used by Department of Veterans Affairs Medical Centers (VAMCs), ensuring consistent product availability across all facilities nationwide.

This notice is to determine interest and capability of potentially qualified Businesses (All Sizes) relative to the North American Industry Classification code (NAICS):

334220 - Radio and Television Broadcasting and Wireless Communications Equipment Manufacturing.

VA is not seeking proposals at this time and will not accept unsolicited proposals. All responses shall be solely in the form of information and materials. In accordance with FAR 15.201(e), responses to this notice are not offers and cannot be accepted by the Government to form a binding contract. The Government is under no obligation to issue a solicitation or to award any contract on the basis of this RFI. All costs associated with responding to this RFI will be the sole responsibility of the respondent. PLEASE NOTE- The Government reserves the right to not respond to any questions received by industry in response to this posting.

All submissions will be treated as business confidential materials, become Government property, and will not be returned.

A. Program Information

1. VA Points of Contact:

Contracting Officer:

Adam Vulgamore VA Strategic Acquisition Center – Virginia (SAC-V) Email: Adam.Vulgamore@va.gov

Contract Specialist:

mailto:Adam.Vulgamore@va.gov

Tessa Smith VA Strategic Acquisition Center – Virginia (SAC-V) Email: Tessa.Smith@va.gov

2. Statement of Needs

The intent of this RFI is to identify potential vendor interest and capability and to solicit feedback on the Minimum Technical Requirements (MTRs).

B. RFI Questions:

1. GENERAL INFORMATION

Does your firm intend to submit a bid for this requirement?

What is your socio-economic designation, if applicable?

Identify any GSA schedules or other contract vehicles you hold that support this work as described in the draft requirements. Please further identify if all required items are fully supported under those existing contract vehicles.

Do you provide this product commercially?

Please confirm that the MTRs are fully consistent with established industry practices and do not contain any non-standard information or requirements.

2. CAPABILITY INFORMATION

Does your company have the capability to meet all the MTRs?

How much lead time will your company need from notification of award to start of work?

3. DRAFT REQUIREMENT COMMENTS AND FEEDBACK

Are there any recommended changes/additions/clarifications required (please note MTR#)?

Do the draft requirements contain information that would enable you to adequately respond to an RFQ?

mailto:Tessa.Smith@va.gov

C. Minimum Technical Requirements

The following salient characteristics apply to all model sizes offered under this agreement:

VIDEO MAGNIFIERS DESKTOP SMALL PROFILE

MINIMUM SPECIFICATION REQUIREMENTS

Clin 1

ITEM FEATURE DETAILS

Desktop Video Magnifier Small Profile

MONITOR

MONITOR SIZE Minimum 16" - Maximum 18"

ADJUSTABLE

MONITOR POSITIONING

YES and includes up/down & tilt positioning

SCREEN DISPLAY (LCD, LED, TFT LCD, TFT) LCD or OLED RESPONSE RATE 25ms (or less) RESOLUTION 1080p or 1920x1080 (or greater) CONTRAST RATIO 650:1 (or greater) COLOR DEPTH 18 bit or 262K (or greater)

CAMERA

FEATURES

MINIMUM MAGNIFICATION 2.5x (or less) MAXIMUM MAGNIFICATION 24x (or higher) RESOLUTION 1080p or 2.07MP (or greater) REFRESH RATE 60fps (or greater)

WORKING DISTANCE, MEASURED IN

INCHES, BETWEEN WORK SURFACE AND

CAMERA HOUSING 7" (or greater)

BATTERY

BATTERY LEVEL INDICATOR YES

RECHARGEABLE BATTERY LIFE 300 charges min

LENGTH OF BATTERY CHARGE WITH

CONTINUOUS USE 5 hrs (or greater)

PORTABILITY PROTECTIVE CASE INCLUDED YES

CONTROL

FEATURES

USER SETTING MAINTAINED AFTER

POWER OFF YES

ON/OFF SWITCH YES

MAGNIFICATION CONTROL YES

BRIGHTNESS CONTROL YES

Ability to turn lights on/off YES

TRUE COLOR YES

ENHANCED CONTRAST YES

COLOR SELECT MODE YES

REVERSE POLARITY YES

FOR ALL THE CONTROL FEATURES LISTED

ABOVE, THERE WILL BE A MAXIMUM OF ___

STEPS TO ACCESS THE FEATURE Maximum 2 steps

CONTROLS ARE HIGH CONTRAST AND

ABLE TO BE TACTUALLY DISCRIMINATED

with physical controls such as buttons, knobs, switches, sliders. YES

X-Y TABLE YES

SERVICES

LIVE TECHNICAL SUPPORT AVAILABLE YES

TECHNICAL SUPPORT PHONE NUMBER IS

PROMINENTLY DISPLAYED ON THE DEVICE

IN BOLD LARGE PRINT IN A LOCATION

THAT DOES NOT INTERFERE WITH

VIEWING OBJECTS. YES

DELIVERY AND IN HOME SETUP

Delivery and in-home setup of the device are defined as the delivery and installation of the device inside the Veteran's residence on the same day. All devices will be fully assembled and set up within the residence. This includes placing the device in the room of the Veteran's choice while ensuring operation and functionality of all equipment (functions and features). YES BRIEF ORIENTATION TRAINING Brief orientation training is defined as orientation of the controls per the instruction manual included by the contractor. Orientation should identify placement of reading materials, features, controls, control functions and orient the Veteran on how to use the XY table. The Contractor shall provide confirmation of in-home set-up and brief orientation training. YES

DELIVERY AND IN HOME SETUP

TIMEFRAME The contractor will provide delivery, in-home setup and brief orientation training within 10 business days of receiving the order. Up to 10 business days

PACKAGING AND PICKUP OF DEVICE FOR

RETURN. Contractor will be responsible for all aspects of the return to include the box and boxing of the defective device, labeling the box for the return of the defective device, and coordination of the return with the mail carrier, ordering office and the Veteran. The replacement device will be delivered and setup on the same day in the veteran's residence in the room of the Veteran's choice by the contractor. YES

EXPEDITED SHIPPING OPTION YES

EXPEDITED DELIVERY AND IN HOME

SETUP TIMEFRAME The contractor will provide delivery, in-home setup and brief orientation training within the negotiated expedited delivery timeframe of receiving the order. Negotiated at Order Level

WARRANTY

LENGTH OF WARRANTY Minimum of 2 years & will include parts, labor, shipping and the return of a defective device that cannot be fixed after service call. 2 yrs minimum RETURN OF DEFECTIVE DEVICE. Contractor will be responsible for all aspects of the return of an inoperable device to include the box, boxing of the defective device, labeling the box for the return of the defective device, and coordination of the return with the mail carrier, ordering office and the veteran. It is the responsibility of the contractor to pack and pick up the device for return. Contractor will provide delivery and in-home setup for loaned devices and devices returned to the veteran. YES

WHILE UNDER WARRANTY, WILL PROVIDE

REPLACEMENT TO CUSTOMER WITHIN 10

BUSINESS DAYS OF NOTIFICATION THAT

THE DEVICE IS INOPERABLE. If the repair and return of a device to the veteran is not possible within 10 business days of the contractor receiving notification that the device is inoperable, the contractor will provide a loaner device to the veteran.

Up to 10 business days

VIDEO MAGNIFIERS DESKTOP FULL SIZE

MINIMUM SPECIFICATION REQUIREMENTS

Clin 2

ITEM FEATURE DETAILS

Desktop Video Magnifier Full Size

MONITOR

MONITOR SIZE

Must provide the following size options:

22" Clin (2A) 24" Clin (2B) 27" Clin (2C)

ADJUSTABLE MONITOR POSITIONING

YES and includes up/down, tilt, left/right positioning

SCREEN DISPLAY (LCD, LED, TFT LCD, TFT) LCD or OLED RESPONSE RATE 5ms (or less) RESOLUTION 1080p or 1920x1080 (or greater)

CONTRAST RATIO

1000:1 (or greater)

COLOR DEPTH 24 bit or 16.7 million (or greater)

CAMERA

FEATURES

MINIMUM MAGNIFICATION 3x (or less) MAXIMUM MAGNIFICATION 60x (or higher) RESOLUTION 1080p or 2.07MP (or greater) REFRESH RATE 60fps (or greater)

WORKING DISTANCE, MEASURED IN

INCHES, BETWEEN WORK SURFACE AND

CAMERA HOUSING 7" (or greater)

CONTROL

FEATURES

USER SETTING MAINTAINED AFTER

POWER OFF YES

ON/OFF SWITCH YES

MAGNIFICATION CONTROL YES

BRIGHTNESS CONTROL YES

Ability to turn lights on/off YES

TRUE COLOR YES

ENHANCED CONTRAST YES

COLOR SELECT MODE YES

REVERSE POLARITY YES

FOR ALL THE CONTROL FEATURES LISTED

ABOVE, THERE WILL BE A MAXIMUM OF ___

STEPS TO ACCESS THE FEATURE Maximum 2 steps

CONTROLS ARE HIGH CONTRAST AND

ABLE TO BE TACTUALLY DISCRIMINATED

with physical controls such as buttons, knobs, switches, sliders. YES

X-Y TABLE YES

SERVICES

LIVE TECHNICAL SUPPORT AVAILABLE YES

TECHNICAL SUPPORT PHONE NUMBER IS

PROMINENTLY DISPLAYED ON THE DEVICE

IN BOLD LARGE PRINT IN A LOCATION

THAT DOES NOT INTERFERE WITH

VIEWING OBJECTS. YES

DELIVERY AND IN HOME SETUP

Delivery and in-home setup of the device are defined as the delivery and installation of the device inside the Veteran's residence on the same day. All devices will be fully assembled and set up within the residence. This includes placing the device in the room of the Veteran's choice while ensuring operation and functionality of all equipment (functions and features). YES BRIEF ORIENTATION TRAINING Brief orientation training is defined as orientation of the controls per the instruction manual included by the contractor. Orientation should identify placement of reading materials, features, controls, control functions and orient the Veteran on how to use the XY table. The Contractor shall provide confirmation of in-home set-up and brief orientation training. YES

DELIVERY AND IN HOME SETUP

TIMEFRAME The contractor will provide delivery, in-home setup and brief orientation training within 10 business days of receiving the order. YES

PACKAGING AND PICKUP OF DEVICE FOR

RETURN. Contractor will be responsible for all aspects of the return to include the box and boxing of the defective device, labeling the box for the return of the defective device, and coordination of the return with the mail carrier, ordering office and the Veteran. The replacement device will be delivered and setup on the same day in the veteran's residence in the room of the Veteran's choice by the provide delivery, in-home setup and brief orientation training within the negotiated expedited delivery timeframe of receiving the order. Negotiated at Order Level

WARRANTY

LENGTH OF WARRANTY Minimum of 2 years & will include parts, labor, shipping and the return of a defective device that cannot be fixed after service call. 2 yrs minimum RETURN OF DEFECTIVE DEVICE. Contractor will be responsible for all aspects of the return of an inoperable device to include the box, boxing of the defective device, labeling the box for the return of the defective device, and coordination of the return with the mail carrier, ordering office and the veteran. It is the responsibility of the contractor to pack and pick up the device for return. Contractor will provide delivery and in-home setup for loaned devices and devices returned to the veteran. YES

WHILE UNDER WARRANTY, WILL PROVIDE

REPLACEMENT TO CUSTOMER WITHIN 10

BUSINESS DAYS OF NOTIFICATION THAT

THE DEVICE IS INOPERABLE. If the repair and return of a device to the veteran is not possible within 10 business days of the contractor receiving notification that the device is inoperable, the contractor will provide a loaner device to the veteran. Up to 10 business days

PRODUCT IDENTIFICATION AND MINIMUM TECHNICAL REQUIREMENTS (MTR’s)

VIDEO MAGNIFIERS DESKTOP WITH ENHANCED FEATURES:

CAMERA WITH MULTI-DISTANCE VIEWING

MINIMUM SPECIFICATION REQUIREMENTS

Clin 3

ITEM FEATURE DETAILS

Desktop Video Magnifier with Enhanced Features: Multi- Distance Viewing

MONITOR

MONITOR INCLUDED YES

MONITOR SIZE

Must provide the following size options:

22" (Clin 3A) 24" (Clin 3B) 27" (Clin 3C)

SCREEN DISPLAY (LCD, LED, TFT LCD, TFT) LCD or OLED RESPONSE RATE 5ms (or less) RESOLUTION 1080p or 1920x1080 (or greater) CONTRAST RATIO 1000:1 (or greater) COLOR DEPTH 18 bit or 262K (or greater)

CAMERA

FEATURES

MINIMUM MAGNIFICATION 3x (or less) MAXIMUM MAGNIFICATION 50x (or higher) RESOLUTION 1080p or 2.07MP (or greater) REFRESH RATE 60fps (or greater)

MULTI DISTANCE VIEWING (NEAR,

DISTANCE, SELF-VIEWING) YES

WORKING DISTANCE, MEASURED IN

INCHES, BETWEEN A DESKTOP WORK

SURFACE AND CAMERA HOUSING 12" (or greater)

CAMERA ON EXTENDED ARM YES

CONTROL

FEATURES

ON/OFF SWITCH YES

MAGNIFICATION CONTROL YES

AUTO-FOCUS ON/OFF CAPABILITY YES

BRIGHTNESS CONTROL YES

TRUE COLOR YES

ENHANCED CONTRAST YES

COLOR SELECT MODE YES

REVERSE POLARITY YES

FOR ALL THE CONTROL FEATURES LISTED

ABOVE, THERE WILL BE A MAXIMUM OF ___

STEPS TO ACCESS THE FEATURE Maximum 2 steps

CONTROLS ARE HIGH CONTRAST AND

ABLE TO BE TACTUALLY DISCRIMINATED

with physical controls such as buttons, knobs, switches, sliders. YES

SERVICES

LIVE TECHNICAL SUPPORT AVAILABLE YES

TECHNICAL SUPPORT PHONE NUMBER IS

PROMINENTLY DISPLAYED ON THE DEVICE

IN BOLD LARGE PRINT IN A LOCATION

THAT DOES NOT INTERFERE WITH

VIEWING OBJECTS. YES

DELIVERY AND IN HOME SETUP

Delivery and in-home setup of the device are defined as the delivery and installation of the device inside the Veteran's residence on the same day. All devices will be fully assembled and set up within the residence. This includes placing the device in the room of the Veteran's choice while ensuring operation and functionality of all equipment (functions and features). YES

BRIEF ORIENTATION TRAINING Brief orientation training is defined as orientation of the controls per the instruction manual included by the contractor. Orientation should identify placement of reading materials, features, controls, control functions and orient the Veteran on how to use the XY table. The Contractor shall provide confirmation of in-home set-up and brief orientation training. YES

DELIVERY AND IN HOME SETUP

TIMEFRAME The contractor will provide delivery, in-home setup and brief orientation training within 10 business days of receiving the order. Up to 10 business days

PACKAGING AND PICKUP OF DEVICE FOR

RETURN. Contractor will be responsible for all aspects of the return to include the box and boxing of the defective device, labeling the box for the return of the defective device, and coordination of the return with the mail carrier, ordering office and the Veteran. The replacement device will be delivered and setup on the same day in the veteran's residence in the room of the Veteran's choice by the provide delivery, in-home setup and brief orientation training within the negotiated expedited delivery timeframe of receiving the order. Negotiated at Order Level

WARRANTY

LENGTH OF WARRANTY Minimum of 2 years & will include parts, labor, shipping and the return of a defective device that cannot be fixed after service call. 2 yrs minimum RETURN OF DEFECTIVE DEVICE. Contractor will be responsible for all aspects of the return of an inoperable device to include the box, boxing of the defective device, labeling the box for the return of the defective device, and coordination of the return with the mail carrier, ordering office and the veteran. It is the responsibility of the contractor to pack and pick up the device for return. Contractor will provide delivery and in-home setup for loaned devices and devices returned to the veteran. YES

WHILE UNDER WARRANTY, WILL PROVIDE

REPLACEMENT TO CUSTOMER WITHIN 10

BUSINESS DAYS OF NOTIFICATION THAT

THE DEVICE IS INOPERABLE. If the repair and return of a device to the veteran is not possible within 10 business days of the contractor receiving notification that the device Up to 10 business days is inoperable, the contractor will provide a loaner device to the veteran.

RETURN OF DEFECTIVE DEVICE. Contractor will be responsible for all aspects of the return of an inoperable device to include the box, boxing of the defective device, labeling the box for the return of the defective device, and coordination of the return with the mail carrier, ordering office and the veteran. It is the responsibility of the contractor to pack and pick up the device for return. Contractor will provide delivery and in-home setup for loaned devices and devices returned to the veteran. YES

PRODUCT IDENTIFICATION AND MINIMUM TECHNICAL REQUIREMENTS (MTR’s)