VendorChangeDetailsReport_26PSX0051_v1_Apr_17_26.pdf

This is a Solicitation Change Details Report for the State of Connecticut Department of Administrative Services on behalf of the Department of Corrections, documenting modifications to Invitation to Bid solicitation 26PSX0051 for service and maintenance of a DigiTag 1650 thermal transfer printer at Cheshire Correctional Institution. The solicitation seeks qualified contractors to provide comprehensive annual service including preventative maintenance twice yearly, corrective maintenance and repairs, original equipment manufacturer authorized parts replacement, software support and updates, technical support via toll-free telephone, and personnel training. Required service level deliverables include a four-hour response time to service requests, next-business-day technician dispatch if remote resolution fails, 24-hour emergency call center availability, and maintenance of 98 percent annual equipment uptime. The original solicitation period ran from April 6, 2026, through April 20, 2026, at 2:00 PM EDT, with a vendor question and answer period ending April 13, 2026. The change report, generated April 17, 2026, extended the end date to April 23, 2026, at 2:00 PM EDT, and reclassified the solicitation category to "Digital image printers." The contract term runs from July 1, 2026, through June 30, 2029, with potential extension for additional terms not exceeding the original three-year period.

Pricing must be submitted as a firm fixed annual price covering all services, parts, labor, remote diagnostics, on-site service, emergency services, and up to two print head replacements annually, with price adjustments after the initial twelve-month period capped at the lesser of three percent annually or the percentage increase in the Producer Price Index for machinery and equipment repair and maintenance. Payment terms are Net 45 Days with Free On Board Destination pricing requirements. Award will be made to the lowest responsible qualified respondent based on pricing, conformity to specifications, past performance, financial responsibility, and delivery terms. Required contractor qualifications include manufacturer authorization to service the DigiTag 1650 equipment, relevant certifications or licenses, three references from separate organizations, current campaign contribution certifications, and compliance with Connecticut Standard Wage Rates for Certain Service Workers. Contractors must maintain commercial general liability insurance of $1,000,000 per occurrence and $2,000,000 aggregate, automobile liability coverage of $1,000,000 combined single limit, and workers' compensation insurance. All contractor employees require background checks and security clearance prior to entry into the correctional facility and must comply with strict Department of Corrections security protocols. The prior contract award 19PSX0031AB is being replaced by this new solicitation. This solicitation is open to all vendors with no identified set-asides for disadvantaged enterprises.