USHMM RFP 95476725R1058 WIFI Refresh.pdf

OTHER USHMM SOLICITATION REQUIREMENTS

SECTION B (CONT'D) – SUPPLIES AND SERVICES AND PRICES/COSTS

B.1 SUPPLIES AND SERVICES The United States Holocaust Memorial Museum ("Museum" or "USHMM") is planning to replace the current WIFI infrastructure on all of its campuses to implement a network that provides secure, reliable, and scalable WIFI coverage for the Museum’s business operations, guests, and visitors. Contractor shall provide a reliable and scalable WIFI infrastructure, performing all services and delivering all work product to USHMM as described in Section C, below, and otherwise in the awarded Proposal.

B.2 PRICING STRUCTURE. Offerors shall submit a firm, fixed price Proposal as defined in RFP Section L.07.2 below and on an open market basis.

B.3 PRICING WARRANTY. Contractor warrants that the prices for the supplies and services under this Contract are not greater than the prices charged to the Contractor’s most favorable customer under similar circumstances.

SECTION C – DESCRIPTION, SPECIFICATIONS, STATEMENT OF WORK

C.1 BACKGROUND (CURRENT CONFIGURATION)

C.1.1 The United States Holocaust Memorial Museum ("Museum" or "USHMM") is planning to replace the current WIFI infrastructure on all of its campuses to implement a network that provides secure, reliable, and scalable WIFI coverage for the Museum’s business operations, guests, and visitors. This solicitation seeks to procure HPE/Aruba WIFI equipment and/or installation services throughout the Museum’s various facilities from qualified HPE/Aruba certified resellers on a best-value basis.

C.1.2 Overall Requirements Definition.

The Offeror’s proposed solution shall include:

1. All hardware and software needed to implement a WIFI solution that meets the requirements stated herein

2. Proper mounting brackets or other accessories for installation of access points and switches (be they on walls, hard ceilings, drop ceilings, and/or exterior poles)

3. Dating from the newly installed WIFI system's initial online date, a minimum of one initial year's expert-level support and maintenance from the Offeror, or via the Offeror, from the hardware/software manufacturer with annually renewable options.

4. Site survey (the "Site Survey") across the main Museum campuses, including identification of WIFI coverage areas and to specify the installation locations of the WIFI access points. To the extent deemed applicable, details of the Museum's networking and technical infrastructure and floor plans for all these buildings except the regional offices will be made available to prospective Offerors upon request with the submission of a nondisclosure agreement signed by an authorized representative of the requestor’s company.

C.2 STATEMENT OF WORK

C.2.1 Technical requirements.

C.2.1.1 Access Points - all access points shall:

1. Support 802.11n/ac/ax/be wireless LAN standards minimum, preferably WiFi 6 technology supporting 802.11a/b/n/ac/ax/be

2. Have future compatibility for newer 802.11 environments

3. Have an Ethernet port with a minimum muti-Gbps bandwidth

4. Have MIMO radio supporting WiFi6

5. Provide WIFI roaming to allow users to move freely within a wireless environment

6. Provide automatic/dynamic WIFI frequency channel optimization

7. Have application level bandwidth controls

8. Have built-in capability to mitigate radio frequency interferences from cell phone signals, in-building DAS, hand-held radios, broadcast signals (TV/Radio) and other extraneous radio frequencies

9. Be fully FCC certified to operate in the United States

10. Be WIFI Alliance certified

11. Be paintable without any degradation of signal quality or strength or have a cover that is paintable that can be attached to the access point

12. Be mountable below ceiling

C.2.1.2 Aggregation POE Switches - all aggregation switches shall:

1. Have equal Power-over-Ethernet capacity to power all connected access points up to a maximum distance of 100 meters over shielded CAT 6a cable

2. Include dual power supply

3. Have dual uplink ports where each port supports a minimum 10Gbps bandwidth

4. Include transceivers with SFP+ compatible with 50-micron Multimode Fiber cables

5. Have a stackable architecture for scalability

C.2.2 Management and Administration.

1. The proposed solution shall be fully manageable through a cloud-based portal without the requirements for any on-premise central controller(s), routers and/or management devices

2. Access points and aggregation switches shall have the flexibility to receive upgrades/updates either manually or automatically, both can be controlled by system administrator(s), which includes but not limited to scheduling of such updates/upgrades

3. The cloud-based management portal shall have the capability to administer the entire multi-site WIFI infrastructure regardless of their geographic location through a single web-based interface

4. Cloud management interface shall support detection of client types and destination

5. The management portal shall have a robust reporting capability, which includes but not limited to dashboards for instant visibility to ongoing activities, trouble spots and security-related instances

6. The administrative portal shall have the ability for an administrator to shut down a single or a group of access points when a situation arises

7. USHMM desires to have the flexibility of converting the cloud-based management solution to an on-premise management architecture with the addition of local equipment to accomplish this transition.

C.2.3 Security Requirements.

1. Access points shall have strong security built-in, including without limitation integrated stateful firewall, application filtering, content filtering and website filtering (only needs to be applied for traffic that is going directly out to the Internet)

2. WIFI infrastructure shall integrate with enterprise networking infrastructure that contains firewalls, intrusion detection systems and other security tools

3. WIFI infrastructure shall block clients for authentication failures or policy violations

4. Cloud-based management shall have full support for SSL/TLS and two factor authentications

5. Cloud-based management interface shall support role-based access control for day-to-day operations by technical staff of various capacity and roles

6. The WIFI infrastructure shall have network monitoring and alerting capabilities using emails and SNMP traps, and integration with ServiceNow for ticketing system

7. The WIFI infrastructure shall have the capability to detect, alert and/or mitigate broadcast storms including DDoS types of attacks

8. The administrative portal shall have the ability for an administrator to detect and group client devices of all types including unauthorized access points for rogue applications that could compromise the security and block them instantly

9. WIFI infrastructure shall be capable of forwarding logs to a syslog server

10. The administrative portal shall be able to log and report on access to the management functions

C.2.4 Functional Requirements.

Multiple SSID broadcast support that can be fine-tuned based on security and functional requirements. At a minimum, the following functionality is required for different SSIDs:

1. Support for a secure WIFI for the Museum staff that integrates with Active Directory-based authentication

2. Support for strong security implementation for connecting to PCI networks

3. Support for Guest WIFI that requires username and password with expiration settings

4. Support for public WIFI that does not require username or password, which can be deployed only for selected access points and locations

5. A customizable captive portal with complete flexibility for background graphics, custom logos and text is required. The captive portal shall also have the ability to properly render on different screens including desktop computers, laptops, tablets and mobile phones

6. The proposed solution shall have the flexibility to easily and seamlessly integrate additional access points deployed in the future

7. The proposed solution shall have ‘hotspot’ capability, by which a temporary ad hoc WIFI coverage can be easily provided using a wired internet connection. Management of such wireless devices shall be controlled through the central cloud-based portal

C.2.5 Installation locations.

The locations for WIFI installation are as follows:

Main Museum building - This is the largest of all the locations that houses the Museum and other operational and business units. This is a seven-story building with a complex architecture consisting of steel, concrete and other solid structures that are not easily conducive to wireless signals. The scope of the project includes complete coverage of all the floors inside the building as well as nearby perimeter areas around the Museum. This building has a Distributed Antenna System (DAS) installed in all the floors (indoor only). The total square footage of this building is: 250,000.

Ross Administrative Building - It is located adjacent to the Museum that houses the Museum cafeteria and other administrative offices. This building has three levels with a mezzanine that is approximately half the size of the rest of the floors. It also has DAS installed in all the floors (indoor only). The total square footage of this building is: 45,000.

Portals III - A single level in a multi-tenant building located near the Museum for the Museum’s program area offices. The total square footage of this area is: 37,000.

Shapell Center - Located in Bowie, MD, for housing Museum’s collections. This is a large two-level building that has offices, conference rooms and several storage areas constructed with fixed and movable metal shelves. The total square footage of this building is: 103,000.

Regional Offices - USHMM has four small regional offices around the United States. The approximate square footage of these offices range between 2,000 and 4,000.

[SECTION D OMITTED]

SECTION E - INSPECTION AND ACCEPTANCE

E.1 FAR 52.246-2 INSPECTION OF SUPPLIES--FIXED-PRICE (AUG 1996)

(Reference 46.302)

E.2 FAR 52.246-4 INSPECTION OF SERVICES--FIXED-PRICE (AUG 1996)

(Reference 46.304)

E.3 It shall be the responsibility of the Contractor to ensure that all supplies and services provided hereunder conform to the specifications prior to delivery to USHMM.

E.4 Inspection by USHMM shall not relieve the Contractor of responsibility for any or all quality control aspects during the life of the contract. This shall include quality control for all items covered by this contract that may be subcontracted.

E.5 Neither USHMM’s reviews, approval, or acceptance of services and/or supplies, nor payment for any of the services or supplies required under this contract shall be construed to operate as a waiver of action arising out of the performance of this contract. Furthermore, the Contractor shall be and remain liable to USHMM in accordance with applicable law for all damages to USHMM caused by the Contractor’s negligent performance of any of the services or supplies furnished under this contract.

E.6 Acceptance by USHMM does not relieve the Contractor of responsibility for correction of errors or omissions that may arise after such acceptance of the errors and omissions are clearly at fault in Contractor’s performance.

SECTION F - DELIVERIES OR PERFORMANCE

F.1 PERIOD OF PERFORMANCE [FAR 52.217-9 OPTION TO EXTEND THE

TERM OF THE CONTRACT (MAR 2000, DEVIATION) (Reference 17.208)] Contractor shall complete WIFI implementation within 120 days of award, followed by the duration of the specified warranty and any applicable, exercised USHMM annual renewal options. In such case, USHMM may extend the term of the awarded contract by written notice to the Contractor each year, no later than fifteen (15) days before the awarded contract is due to expire. The duration of the awarded contract including all extensions shall not exceed five (5) years from its effective date. All interim deliverable deadline(s) other than those provided in Contractor’s Statement of Work shall be mutually agreed upon in writing by the parties.

F.2 FAR 22.103 OVERTIME.

F.2.1 22.103-1 Definition. “Normal workweek,” as used in this subpart, means, generally, a workweek of 40 hours. Outside the United States and its outlying areas, a workweek longer than 40 hours is considered normal if—

(1) The workweek does not exceed the norm for the area, as determined by local custom, tradition, or law; and

(2) The hours worked in excess of 40 in the workweek are not compensated at a premium rate of pay.

F.2.2 22.103-2 Policy. Contractors shall perform all contracts, so far as practicable, without using overtime, particularly as a regular employment practice, except when lower overall costs to the Government will result or when it is necessary to meet urgent program needs. Any approved overtime, extra-pay shifts, and multishift should be scheduled to achieve these objectives.

F.3 FAR 52.211-8 TIME OF DELIVERY (JUN 1997)

F.4 FAR 52.223-16 IEEE 1680 STANDARD FOR THE ENVIRONMENTAL

ASSESSMENT OF PERSONAL COMPUTER PRODUCTS (DEC 2007) --ALTERNATE I

(DEC 2007)

F.5 FAR 52.242-17 GOVERNMENT DELAY OF WORK (APR 1984) (Reference 42.1305)

SECTION G - CONTRACT ADMINISTRATION DATA

G.1 USHMM REPRESENTATIVES. USHMM’s designated representatives and points of contact for purposes of this Agreement shall be the Contracting Officer (CO) and the Contracting Officer’s Representative (COR), as follows:

G.1.1 CO Responsibilities. The CO has the authority to enter into, administer, and terminate the Agreement. Communications pertaining to contractual administrative matters shall be addressed to the CO. No changes in or deviation from any of the Agreement’s provisions, terms, conditions, including without limitation the scope of work, cost, or term provided herein shall be affected without a written modification to the Agreement executed by the CO authorizing such changes.

G.1.2 COR Responsibilities.

G.1.2.1 The Contracting Officer will designate, in writing, an authorized representative(s) to discharge such duties and responsibilities as may be delegated to him. The representative(s) will not have authority to change or alter any of the terms and conditions of the contract. The Contracting Officer is the sole authority to make changes in the contract. The Contractor will be furnished a copy of the COR delegation.

G.1.2.2 The COR will provide technical direction on contract performance. Technical direction includes: (1) direction to the Contractor which assists in accomplishing the statement of work; and (2) comments on and approval of reports or other deliverables.

G.1.2.3 Technical direction must be within the contract's statement of work. The COR does not have the authority to issue technical direction which: (1) institutes additional work outside the scope of the contract; (2) constitutes a change; (3) causes an increase or decrease in the estimated cost of the contract; (4) alters the period of performance; (5) changes any of the other express terms or conditions of the contract.

G.1.2.4 The COR will issue technical direction in writing or confirm such direction in writing within five (5) calendar days after verbal issuance.

G.1.3 Contractor is advised that any reliance on direction from other than the CO or a COR acting within the strict limits of the responsibilities as set forth above is undertaken at Contractor’s own risk and expense, as such actions do not bind USHMM contractually. All questions concerning the authority of a USHMM employee to direct the Contractor contractually should be referred to the CO.

G.2 CONTRACTOR REPRESENTATIVES. Contractor shall designate a project manager, who will be the main point of contact for USHMM for the Contract. All Contractor personnel are provided below, specifically identified as “Key Personnel” or else as generally defined to meet the minimum qualifications provided below. (Offerors shall provide this information in their technical proposal, and such information shall be treated as though reproduced below.)

G.2.1 General. The following person shall be contracted in the event of award for prompt Agreement notification and administration concerning specifications, schedules, and other necessary Agreement matters:

(Name)____________________________________ (Title)____________________________________

(Street Address)____________________________ (City, State, Zip)____________________________

(Telephone & Facsimile No.)__________________ (E-mail address)____________________________

G.2.2 Key Personnel & Subcontractors.

G.2.2.1 Contractor shall include the subcontractor(s) and key personnel to be assigned under this Agreement those persons listed below: (Offerors shall provide this information in their technical proposal, and such list shall be treated as though reproduced below.)

NAME LABOR CATEGORIES

G.2.2.2 Contractor shall not remove the Key Personnel assigned to this project without the consent of USHMM. Contractor also will not remove such Key Personnel until he/she is replaced with a person/firm of equal or higher qualifications.

G.2.2.3 Contractor shall not enter into any subcontracts other than those identified above for any of the work under this Agreement without obtaining the prior written approval of the CO.

G.2.3 Qualifications of Contractor Personnel and Minimum Experience.

G.2.3.1 Contractor shall ensure that staff and/or subcontractors dedicated to this project other than those Key Personnel defined above have the skills and experience level as described in Contractor’s Proposal. The service categories provided by the Contractor in performance of this Agreement shall embrace all critical services described in this contract. All Contractor personnel assigned to this Agreement are subject to USHMM review in accordance with the provided level of qualifications.

G.2.3.2 USHMM shall reserve the right to recommend dismissal of a Contractor’s employee or subcontractor whose performance is detrimental to the satisfactory completion of contractual obligations. In addition, Contractor personnel found unacceptable by USHMM at any time shall be removed from performing under this Agreement. The CO shall deliver such notification in writing to the Contractor.

G.3 SUBSTITUTION OF REPRESENTATIVES. The parties shall advise one another in writing of any substitution for said representatives.

G.4 NOTICES. Any legal notices required hereunder shall be in writing and deemed delivered upon actual receipt of such notice when hand-delivered or sent by certified mail, postage prepaid, return receipt requested, or overnight express courier to the address first set forth above marked to the attention of the signatory of this Agreement for the party, or to such other address or person as a party may designate in writing from time to time.

G.5 INVOICES

G.5.1 Contractor shall submit a single invoice(s) via email to the United States Holocaust Memorial Museum, Attn: Accounts Payable Division, 100 Raoul Wallenberg Place, SW, Washington, DC 20024-2150 (accountspayable@ushmm.org) with a copy submitted to mailto:accountspayable@ushmm.org

USHMM's COR upon satisfactory completion of the work or otherwise in a manner consistent with Contractor's Proposal for completed deliverables and services received and accepted by the COR. Invoices shall be submitted. To constitute a proper invoice, the invoices must include the following information and/or attached documentation:

● Name of Business Concern and invoice date

● Contract Number or other authorization for performance of service

● Description, price, and quantity of services delivered or rendered

● Name, title, phone number, and complete mailing address of the responsible official to whom payment is to be sent.

G.5.2 Withholding. Museum shall withhold a 10% retainage of the total project price pending satisfactory completion of the Contract.

G.5.3 Nonpayment for Additional Work. Any additional services or services representing a change to work specified herein or as defined in the applicable task order performed by Contractor, either at Contractor’s own volition or at the request of an individual other than a duly appointed CO except as may be explicitly authorized in this Contract are not authorized and will not be paid. Only a duly appointed CO is authorized to change the specifications, terms, and conditions in this Agreement. Any such change shall be through a written amendment(s) or modification(s) to this Agreement issued by the CO.

SECTION H - SPECIAL CONTRACT REQUIREMENTS

H.1 CONTRACT TERMS & CONDITIONS. The terms and conditions of Contractor's GSA-schedule # ________________ shall apply to the awarded contract, if applicable.

Otherwise, USHMM shall apply the terms and conditions listed in RFP Section I.

H.2 USE OF MUSEUM NAME

H.2.1 Contractor shall not use the name of USHMM in any news release, public announcement, advertisement, or any other form of publicity, or disclose any of the terms of this Agreement to any third party without the prior written consent of USHMM.

H.2.2 Contractor shall not use USHMM’s name, trademarks, or any other language, pictures, or symbols that could, in USHMM’s judgment, imply USHMM’s identity or endorsement by USHMM or any of its employees in any (1) written, electronic, or oral advertising or presentation or (2) brochure, newsletter, book, electronic database, or other written material of whatever nature, without USHMM’s prior written consent.

H.2.3 Inclusion of Section. Contractor shall include the terms of this Section (“Use of Museum Name”) in any contracts with other parties providing services related to the performance of this Agreement, such as but not limited to subcontractors.

H.3 TRAVEL AND EXPENSE. The scope of work under this section does not anticipate any Contractor travel, and all travel shall be subject to Museum's prior review and approval.

Travel expenses are to be reimbursed according to GSA travel guidelines and are to include lodging and travel expenses only. All expenses for food and incidentals are solely the responsibility of the Contractor and shall not be reimbursed by Museum.

H.4 SAM DATABASE COMPLIANCE

H.4.1 Contractor is responsible, during performance and through final payment, for the accuracy and completeness of the data within SAM (System for Award Management:

www.sam.gov) database, and for any liability resulting from USHMM’s reliance on inaccurate or incomplete data. To remain registered in the SAM database after the initial registration, Contractor is required to review and update on an annual basis from the date of initial registration or subsequent updates its information in the SAM database to ensure it is current, accurate, and complete. Updating information in SAM does not alter the terms and conditions of this Agreement and is not a substitute for a properly executed contractual document.

H.4.2 Contractor shall not change the name or address for electronic funds transfer (EFT) payments or manual payments as appropriate in the SAM record to reflect an assignee for the purpose of assignment of claims. Assignees shall be separately registered in the SAM database.

Information provided to the Contractor’s SAM record that indicates payments, including those made by EFT, to an ultimate recipient other than that Contractor shall be considered to be incorrect information.

H.5 SUITABILITY DETERMINATION.

H.5.1 In order to protect the Museum’s proprietary information, contractors who are assigned to work on a Museum contract, whether onsite or offsite, and who require a Museum badge, network access, or access to sensitive Museum information, are required to go through a Suitability Determination and FBI Fingerprint Criminal Background Check through OPM upon entry of service, and then annually thereafter. Fingerprints are taken in the Museum’s Badging Office. For individuals who are outside of the Washington, D.C. area, directions will be provided for them to complete the process at a designated Federal facility in their area. Vendors are required to provide a Summary Report for each individual working on the contract. This form will be provided by the Museum Contracting Officer’s Representative (COR) and the information to be verified can include any or all of the following:

● U.S. citizenship or work authorization,

● satisfactory credit history (based upon the sensitivity of the work to be completed),

● employment history (past 3, 5 or 7 years depending upon the sensitivity of the work to be completed),

● education history (to include degrees and dates received),

● satisfactory reference checks,

● and possibly drug testing with negative results (based upon the sensitivity of the work to be completed.)

H.5.2 All criminal background reports are reviewed by a designated member of the Division of

Protection Services (DPS), and if negative or derogatory information is obtained during this process, an adjudication process will take place, which may involve an interview of the individual to make a final determination of their suitability to work on a Museum contract. This process takes approximately two weeks, and no individual will receive a Museum Badge, Network Access or access to sensitive Museum proprietary information without a final determination of their suitability for work at the Museum. If an individual disagrees with a suitability determination after the adjudication process has taken place, they may appeal that decision to the Museum’s Director, Division of Protection Services.

SECTION I - CONTRACT CLAUSES

CLAUSES INCORPORATED BY REFERENCE (FAR 52.252-2, FEB 1998, cited verbatim)

This contract incorporates one or more clauses by reference, with the same force and effect as if they were given in full text. Upon request, the Contracting Officer will make their full text available. Also, the full text of a clause may be accessed electronically at <www.acquisition.gov/far>.

FAR 52.202-1 DEFINITIONS (JUL 2004) (Reference 2.201)

FAR 52.203-3 GRATUITIES (APR 1984) (Reference 3.202)

FAR 52.203-5 COVENANT AGAINST CONTINGENT FEES (APR

1984) (Reference 3.404)

FAR 52.203-6 RESTRICTIONS ON SUBCONTRACTOR SALES TO

THE GOVERNMENT (JUL 1995) (Reference 3.503-2)

FAR 52.203-7 ANTI-KICKBACK PROCEDURES (JUL 1995)

(Reference 3.502-3)

FAR 52.203-8 CANCELLATION, RESCISSION, AND RECOVERY OF

FUNDS FOR ILLEGAL OR IMPROPER ACTIVITY

(JAN 1997) (Reference 3.104-9)

FAR 52.203-10 PRICE OR FEE ADJUSTMENT FOR ILLEGAL OR

IMPROPER ACTIVITY (JAN 1997) (Reference 3.104-9)

FAR 52.203-11 CERTIFICATION AND DISCLOSURE REGARDING

PAYMENTS TO INFLUENCE CERTAIN FEDERAL

TRANSACTIONS (SEP 2005)

FAR 52.203-12 LIMITATION ON PAYMENTS TO INFLUENCE

CERTAIN FEDERAL TRANSACTIONS (SEP 2005)

(Reference 3.808)

FAR 52.204-4 PRINTED OR COPIED DOUBLE-SIDED ON

RECYCLED PAPER (AUG 2000) (Reference 4.303)

FAR 52.204-5 WOMEN-OWNED BUSINESS (OTHER THAN SMALL

BUSINESS) (MAY 1999) (Reference 4.603)

FAR 52.209-1 QUALIFICATION REQUIREMENTS (FEB 1995) [see below]

FAR 52.209-6 PROTECTING THE GOVERNMENT'S INTEREST

WHEN SUBCONTRACTING WITH CONTRACTORS

DEBARRED, SUSPENDED, OR PROPOSED FOR

DEBARMENT (JAN 2005) (Reference 9.409)

FAR 52.215-2 AUDIT AND RECORDS--NEGOTIATION (JUN 1999)

FAR 52.215-8 ORDER OF PRECEDENCE--UNIFORM CONTRACT

FORMAT (OCT 1997) (Reference 15.209)

FAR 52.215-10 PRICE REDUCTION FOR DEFECTIVE COST OR

PRICING DATA (OCT 1997) (Reference 15.408)

FAR 52.215-19 NOTIFICATION OF OWNERSHIP CHANGES (OCT

1997) (Reference 15.408)

FAR 52.217-8 OPTION TO EXTEND SERVICES (NOV 1999)

(Reference 17.208)

FAR 52.219-4 NOTICE OF PRICE EVALUATION PREFERENCE FOR

HUBZONE SMALL BUSINESS CONCERNS (JUL 2005)

(Reference 19.1308)

FAR 52.219-8 UTILIZATION OF SMALL BUSINESS CONCERNS

(MAY 2004)

(Reference 19.708)

FAR 52.219-9 SMALL BUSINESS SUBCONTRACTING PLAN (JUL

2005) (Reference 19.708)

FAR 52.222-1 NOTICE TO THE GOVERNMENT OF LABOR

DISPUTES (FEB 1997) (Reference 22.103-5)

FAR 52.222-3 CONVICT LABOR (JUN 2003) (Reference 22.202)

FAR 52.222-4 CONTRACT WORK HOURS AND SAFETY

STANDARDS ACT--OVERTIME COMPENSATION

(JUL 2005) (Reference 22.305)

FAR 52.222-20 WALSH-HEALEY PUBLIC CONTRACTS ACT (DEC

1996) (Reference 22.610)

FAR 52.222-21 PROHIBITION OF SEGREGATED FACILITIES (FEB

1999) (Reference 22.810)

FAR 52.222-25 AFFIRMATIVE ACTION COMPLIANCE (APR 1984)

(Reference 22.810)

FAR 52.222-26 I EQUAL OPPORTUNITY (APR 2002)--ALTERNATE I

(FEB 1999) (Reference 22.810)

FAR 52.222-29 NOTIFICATION OF VISA DENIAL (JUN 2003)

(Reference 22.810)

FAR 52.222-35 I EQUAL OPPORTUNITY FOR SPECIAL DISABLED

VETERANS, VETERANS OF THE VIETNAM ERA,

AND OTHER ELIGIBLE VETERANS (DEC 2001) --

ALTERNATE I (DEC 2001) (Reference 22.1310)

FAR 52.222-36 I AFFIRMATIVE ACTION FOR WORKERS WITH

DISABILITIES (JUN 1998) --ALTERNATE I (JUN 1998)

(Reference 22.1408)

FAR 52.222-37 EMPLOYMENT REPORTS ON SPECIAL DISABLED

VETERANS, VETERANS OF THE VIETNAM ERA,

AND OTHER ELIGIBLE VETERANS (DEC 2001)

(Reference 22.1310)

FAR 52.222-41 SERVICE CONTRACT ACT OF 1965, AS AMENDED

(JUL 2005) (Reference 22.1006)

FAR 52.222-43 FAIR LABOR STANDARDS ACT AND SERVICE

CONTRACT ACT--PRICE ADJUSTMENT (MULTIPLE

YEAR AND OPTION CONTRACTS) (MAY 2014)

(Reference 22.1006)

FAR 52.222-44 FAIR LABOR STANDARDS ACT AND SERVICE

CONTRACT ACT--PRICE ADJUSTMENT (MAY 2014)

(Reference 22.1006)

FAR 52.222-50 COMBATING TRAFFICKING IN PERSONS (APR 2006)

(Reference 22.1705)

FAR 52.223-5 POLLUTION PREVENTION AND RIGHT-TO-KNOW

INFORMATION (AUG 2003)

FAR 52.223-6 DRUG-FREE WORKPLACE (MAY 2001) (Reference

23.505)

FAR 52.223-14 TOXIC CHEMICAL RELEASE REPORTING (AUG

2003) (Reference 23.906)

FAR 52.224-1 PRIVACY ACT NOTIFICATION (APR 1984)

(Reference 24.104)

FAR 52.224-2 PRIVACY ACT (APR 1984) (Reference 24.104)

FAR 52.225-1 BUY AMERICAN ACT--SUPPLIES (JUN 2003)

(Reference 25.1101)

FAR 52.225-13 RESTRICTIONS ON CERTAIN FOREIGN PURCHASES

(FEB 2006) (Reference 25.1103)

FAR 52.227-1 AUTHORIZATION AND CONSENT (JUL 1995)

(Reference 27.201-2)

FAR 52.227-2 NOTICE AND ASSISTANCE REGARDING PATENT

AND COPYRIGHT INFRINGEMENT (AUG 1996)

(Reference 27.202-2)

FAR 52.227-3 PATENT INDEMNITY (APR 1984) (Reference 27.203-1)

FAR 52.227-14 RIGHTS IN DATA--GENERAL (JUN 1987) (Reference

27.409)

FAR 52.227-14 RIGHTS IN DATA--SPECIAL WORKS (JUN 1987)

(Reference 27.409)

FAR 52.227-18 RIGHTS IN DATA--EXISTING WORKS (JUN 1987)

(Reference 27.409)

FAR 52.228-5 INSURANCE--WORK ON A GOVERNMENT

INSTALLATION (JAN 1997) (Reference 28.310)

FAR 52.228-7 INSURANCE--LIABILITY TO THIRD PERSONS (MAR

1996)

Contractor shall maintain an industry-standard level of insurance coverage that names USHMM as an Additional Insured at levels no less than:

➢ CGL: $5M/occurrence

➢ E&O/Cyber: $10M/occurrence

➢ Auto: $1M/occurrence

FAR 52.229-3 FEDERAL, STATE, AND LOCAL TAXES (APR 2003)

(Reference 29.401-3)

FAR 52.232-1 PAYMENTS (APR 1984) (Reference 32.111)

FAR 52.232-8 DISCOUNTS FOR PROMPT PAYMENT (FEB 2002)

(Reference 32.111)

FAR 52.232-9 LIMITATION ON WITHHOLDING OF PAYMENTS

(APR 1984) (Reference 32.111)

FAR 52.232-17 INTEREST (JUN 1996) (Reference 32.617)

FAR 52.232-19 AVAILABILITY OF FUNDS FOR THE NEXT FISCAL

YEAR (APR 1984)

FAR 52.232-23 ASSIGNMENT OF CLAIMS (JAN 1986) (Reference

32.806)

FAR 52.232-25 PROMPT PAYMENT (OCT 2003) (Reference 32.908)

FAR 52.232-33 PAYMENT BY ELECTRONIC FUNDS TRANSFER--

CENTRAL CONTRACTOR REGISTRATION (OCT

2003) (Reference 32.1110)

FAR 52.233-1 DISPUTES (JUL 2002) (Reference 33.215)

FAR 52.237-2 PROTECTION OF GOVERNMENT BUILDINGS,

EQUIPMENT, AND VEGETATION (APR 1984)

(Reference 37.110)

FAR 52.239-1 PRIVACY OR SECURITY SAFEGUARDS (AUG 1996)

(DEVIATION) (Reference 39.107)

(a) The Contractor shall shall establish appropriate administrative, technical, and physical safeguards to insure the security and confidentiality of data furnished under this Contract, and to protect against any anticipated threats or hazards to the security, integrity, and confidentiality of the data.

These safeguards must meet NIST SP80053r4, ISO 27001/2, or equivalent.

(b) The Contractor shall not publish or disclose in any manner, without the Contracting Officer’s written consent, the details of any safeguards either designed or developed by the Contractor under this contract or otherwise provided by the Government.

(c) To the extent required to carry out a program of inspection to safeguard against threats and hazards to the security, integrity, and confidentiality of Government data, the Contractor shall afford the Government access to the Contractor’s facilities, installations, technical capabilities, operations, documentation, records, and databases.

(d) If new or unanticipated threats or hazards are discovered by either the Government or the Contractor, or if existing safeguards have ceased to function, the discoverer shall immediately bring the situation to the attention of the other party.

FAR 52.242-13 BANKRUPTCY (JUL 1995) (Reference 42.903)

FAR 52.243-1 I CHANGES--FIXED-PRICE (AUG 1987) --ALTERNATE

I (APR 1984) (Reference 43.205)

FAR 52.244-2 SUBCONTRACTS (AUG 1998) (Reference 44.204)

FAR 52.244-2 SUBCONTRACTS FOR COMMERCIAL ITEMS (FEB

2006)

FAR 52.245-2 GOVERNMENT PROPERTY (FIXED-PRICE

CONTRACTS) (MAY 2004) (Reference 45.106)

FAR 52.246-17 WARRANTY OF SUPPLIES OF A NONCOMPLEX

NATURE (JUN 2003) (Reference 46.710)

FAR 52.246-20 WARRANTY OF SERVICES (MAY 2001) (Reference

46.710(d))

FAR 52.246-25 LIMITATION OF LIABILITY-- SERVICES (FEB 1997)

(Reference 46.805)

FAR 52.249-2 TERMINATION FOR CONVENIENCE OF THE

GOVERNMENT (FIXED-PRICE) (APR 2012) (Reference 49.502)

FAR 52.249-8 DEFAULT (FIXED-PRICE SUPPLY AND SERVICE)

(APR 1984) (Reference 49.504)

FAR 52.244-6 SUBCONTRACTS FOR COMMERCIAL ITEMS (FEB

2006)

FAR 52.252-4 ALTERATIONS IN CONTRACT (APR 1984)

Portions of these clauses are altered as follows:

➢ Section H: Use of Museum Name

➢ FAR 52.239-1 identifies specific standard benchmarks (NIST SP800-53r4 and

ISO 27001/2)

FAR 52.252-5 AUTHORIZED DEVIATIONS IN CLAUSES (APR 1984)

FAR 52.253-1 COMPUTER GENERATED FORMS (JAN 1991)

(Reference 53.111)

(SECTION J – Omitted)

SECTION K - REPRESENTATIONS, CERTIFICATIONS AND OTHER

STATEMENTS OF OFFERORS

ANNUAL REPRESENTATIONS AND CERTIFICATIONS. Offerors certify that they have completed the annual representations and certifications electronically via the System for Award Management (SAM) website at www.sam.gov. After reviewing the SAM database information, Offerors verify by submission of their proposal and incorporation in their proposal by reference as of the date of the proposal that the representations and certifications currently posted electronically have been entered or updated within the last 12 months, are current, accurate, complete, and applicable to this RFP.

SECTION L - REQUEST FOR PROPOSAL INSTRUCTIONS,

CONDITIONS, AND NOTICE TO OFFERORS

L.01 FAR 52.252-1 SOLICITATION PROVISIONS INCORPORATED BY

REFERENCE (FEB 1998, cited verbatim). This solicitation incorporates one or more solicitation provisions by reference, with the same force and effect as if they were given in full text. Upon request, the Contracting Officer will make their full text available. The Offeror is cautioned that the listed provisions may include blocks that must be completed by the Offeror and submitted with its quotation or offer. In lieu of submitting the full text of those provisions, the Offeror may identify the provision by paragraph identifier and provide the appropriate information with its quotation or offer. Also, the full text of a solicitation provision may be accessed electronically at this/these address(es): <https://www.acquisition.gov/far/index.html>.

L.02 FAR 52.215-1 INSTRUCTIONS TO OFFERORS--COMPETITIVE

ACQUISITION (JAN 2004, DEVIATION, clause extended as provided below) (Reference 15.209); applying Alternate I Oct 1997)

The Offeror's proposal in response to this RFP shall be prepared in accordance with the instructions in this Section L.06. Offerors whose proposals deviate from these instructions may be disqualified at the discretion of the Museum.

L.03 FAR 52.216-1 TYPE OF CONTRACT (APR 1984, DEVIATION, clause extended as provided below) (Reference 16.105).

L.03.1 USHMM contemplates award of a Firm Fixed Price contract(s) or order(s) resulting from this solicitation.

L.03.2 USHMM reserves the right to split the requirement and award contracts to more than one Offeror for certain connectivity services if it determines an enhanced value for the Museum’s operations. In the event of a split award, USHMM will facilitate any coordination that may be required between companies to ensure compatibility of different vendors’ technologies.

L.04 FAR 52.216-25 CONTRACT DEFINITIZATION (OCT 1997, redacted albeit without revision)

(b) The anticipated schedule for definitizing this contract is:

RFP Released Potential Site Visit if requested

Q&A Closes Proposals Due

May 15, 2025 June 3 - 10, 2025 June 18, 2025 July 9, 2025 5:00 PM ET August 1, 2025 Contract(s) Awarded

L.05 FAR 52.237-1 SITE VISIT (APR 1984, DEVIATION, clause extended as provided below)

As provided in RFP paragraph L.04(b) above, USHMM shall schedule site visit(s) if requested by Offeror.

L.06 PROPOSAL SUBMISSION REQUIRED IN ELECTRONIC FORMAT

L.06.1 The only acceptable evidence for establishing the time of receipt at the Museum shall be the USHMM time/date stamp.

L.06.2 Offerors shall submit their full proposal (Technical and Price as separate, distinct, and individuated files) in soft (electronic) copies, signed by Offeror's authorized signatory, and addressed to: <MAGreen@ushmm.org>.

Subject: RFP 95476725R1058 – WIFI REFRESH https://www.acquisition.gov/far/current/html/52_215.html https://www.acquisition.gov/far/current/html/52_215.html mailto:Bfalk@ushmm.org

L.06.3 USHMM expressly disclaims and neither guarantees nor warrants for e-mail security, the legibility of electronic format(s), and/or the corresponding accuracy of any printed submission to its electronic version.

L.06.4 Offeror certifies that all of its electronic submissions have been verified as free of viruses using virus-check software that is standard in the industry and current to the present calendar month and year.

L.07 TECHNICAL PROPOSAL CONTENT. The Technical Proposal should demonstrate that the Offeror clearly understands the objectives of the proposed project and that it has an effective manner in which to accomplish them. The Technical Proposal shall include:

L.07.1 Past Performance. [USHMM notes that a bulleted, enumerated, or itemized list consistent with the format provided in the RFP is the preferred means of communication.] Past performance information shall include:

L.07.1.1 Reference Information. A description of three (3) contracts or task orders performed as a prime or major subcontractor in the last three (3) years. The contracts should be relevant to the goods and services for which the Offeror is submitting a proposal (similar in size, complexity, and nature, including WIFI installation configuration and environmental challenges, preferably for federal government clients in federal buildings). Offerors shall demonstrate this characteristic as well as professionalism by providing verifiable evidence of past experience in all Qualification requirements (as provided in FAR 52.246-17, above). Information provided shall include:

(a) Contract Number

(b) Contract Type (i.e., firm fixed price, time and materials, etc.)

(c) Awarded price/cost and final or projected final price/cost

(d) Period of Performance (dates of start and completion of work).

(e) A current point of contact in the contracting agency – name, address, e-mail, and telephone number). If the work was performed as a subcontractor, also provide the name of the prime contractor and Point of Contact (POC) within the prime contractor organization (name, address, e-mail, and telephone number).

(f) Description of work performed and location (excluding excerpts or samples from prior engagements which shall not count against the word limit, max. 200 words). In addition to illustrative screen shots and/or work samples, Offerors should provide information on problems encountered on the contracts and subcontracts identified, and corrective actions taken to resolve those problems.

For contracts which did not/do not meet original cost, schedule or performance requirements provide a brief explanation of the reason(s) for the shortcomings and any corrective actions taken to avoid recurrence.

L.07.1.2 Chronological Performance History. List information performed on prime contracts first, followed by those performed on subcontracts in chronological order for either Offeror's last five (5) clients or all work undertaken in the last 18 (eighteen) months (not to exceed 10 totals listed), whichever is greater. Offerors shall provide start and end dates (or an indication if project is ongoing as of the date of proposal submission) and a short description (i.e., no more than 75 words in length) for each contract listed. USHMM reserves the right to request contract and contact information from Offerors on such contracts during its evaluation process as such is deemed relevant to due diligence.

L.07.2 Capability Statement. This shall consist of:

L.07.2.1 A summary of Offeror’s general qualifications to meet required qualifications and fulfill the statement of work, including demonstration of a minimum of 5 years’ experience delivering WIFI services in the DC metropolitan area and any other relevant experience that demonstrates the ability to perform the work as described.

L.07.2.2 A description of Offeror’s project management capabilities, system, and methodology as typically used by Offeror or else in conjunction with a concise explanation for the deviation, the one specific to Offeror’s proposed solution.

L.07.2.3 Sample reports produced by Offeror’s monitoring/reporting system (see paragraph C.3.2.1, above). Offerors who propose implementation of an online portal-based management and reporting tool shall also append a description of such tool with screenshots.

L.07.2.4 A description of the subcontract management system to be used under this contract if significant subcontracting is contemplated. Particular emphasis should be placed on procedures for source selection and how performance status is determined, assessed, and projected through subcontract completion. Letters of commitment from major subcontractors must be provided. Define who reports to whom, when and in what form.

If a joint venture, indicate if these firms have been associated in the past, or if it is contemplated for this project only.

L.07.2.5 Large Business Firms selected for award shall be required to submit an acceptable Small Business Subcontract Plan, upon request from the Contracting Officer.

L.07.2.6 A list of personnel designated as “Key” in the performance of this contract. Key personnel may include subcontractors, subject matter experts, and consultants. Provide a description of the proposed organization and responsibilities of the key personnel, including name, title, organization, full or part-time, and whether they are a salaried employee of the organization, current or planned employee, subcontractor, or consultant.

(See, e.g., section G.2.2, above, “Key Personnel & Subcontractors.” Minimum qualifications of projected key personnel are listed in Section M below, however proposed key personnel and project staffing are not limited to these categories or qualifications.)

L.07.2.7 Submit resumes for Key Personnel which demonstrate the level of competency necessary to successfully complete the work defined herein. Resumes should be formatted as follows:

(a) Name and title

(b) A brief description of proposed duties and responsibilities of the person for this contract and how the individual fits into the overall organization.

(c) Relevant work experience for the responsibilities described in (b) above demonstrated by: Employment history, present and previous employers: dates of employment, job title(s) and description of the specific duties for each position.

(d) Education including educational institutions attended, dates, and degrees or certificates obtained.

(e) Professional awards or association related to the current position

(f) Training related to current position and experience, especially in mature and emerging technologies. Do not include information that is not relevant to the person’s designated role in this project.

L.07.3 Technical Brief. Offerors are requested to omit standard marketing content and other irrelevant information. The Technical Brief instead shall consist of these three components:

L.07.3.1 Understanding of the Requirements – Offerors shall hereby confirm their understanding of the project scope and objectives, affirming their intent to completely fulfill all stated project requirements, and noting and justifying exceptions where relevant. Offerors may use or reference to the narrative description(s) below where necessary for clarification [as concise as possible and in a manner consistent with Museum's stated requirements, albeit no page limit]; and

L.07.3.2 Explanation of Proposed Methodology – A narrative description of how the proposed solution meets all of USHMM's requirements for documentation [as concise as possible and in a manner consistent with Museum's stated requirements, albeit no page limit].

Specifically, the narrative shall include:

(a) a detailed description of the proposed solution including, architecture diagrams, equipment specifications and other technical details;

(b) an overview of the proposed maintenance of the proposed system;

(c) a clear distinction between the vendor’s and USHMM’s responsibilities for both the transition and implementation periods.

(d) the ownership rights of all equipment to be provided as a part of the deliverables;

(e) a description of testing processes and validation methodologies to be used in implementation;

(f) a description of Offeror’s quality control process;

(g) a warranty, support, and maintenance commitment which establishes performance metrics for the proposed solution for the first year of operation and on an annual basis thereafter; and

(h) an SLA that stipulates minimum guaranteed response times relative to the severity of issues identified, maintenance and post-implementation support services, and escalation processes. Offerors must clearly distinguish service commitments included in the SLA from any which may be referenced, but which fall outside the SLA scope.

L.07.3.3Detailed Performance Schedule – Offerors shall include proposed delivery dates for all milestone deliverables and the critical path for satisfactory completion and delivery of the WIFI implementation including milestones, interim deliverables, progress reports, and Museum reviews/approvals [no page limit, but note Museum's preference for proposed schedules to be submitted in the form of a table, chart, or index].

L.08 BUSINESS PROPOSAL CONTENT. The following must likewise be included in Offeror's Business Proposal package:

L.08.1 Price. Fully itemized as fully-loaded, firm, fixed price billables in a manner appropriate to Offeror's proposed solution (including without limitation itemizations for all pre-priced and not-separately-priced options). This shall include:

L.08.1.1 Both recurring and non-recurring costs;

L.08.1.2 All necessary equipment in applicable quantities; and

L.08.1.3 Warranty, support and maintenance to include a minimum of one initial year's expert-level support and maintenance, with four (4) annually renewable, pre-priced option years to follow.

L.08.2 Proposed Payment Schedule. Consistent with section G5 ("Invoices") et seq. of this RFP, this shall be Offeror's proposed payment schedule;

L.08.3 Contract Administration Information. Offerors shall complete all applicable blanks in this RFP and by signature affirm all acceptable contractual language;

L.08.4 Contract Exceptions. Offerors shall here specify their exception(s) (if any) to terms and conditions contained in this RFP in each instance citing the applicable section, clause, paragraph number, and page of the solicitation that they address; and

L.08.5 Assumptions. Offerors shall here specify and explain any assumptions made in preparing their proposals.

L.09 DISCUSSIONS. USHMM reserves the right to enter into negotiations with any or all of the Offerors as it deems to be in the best interest of USHMM and request oral presentations/interviews of persons proposed as Key Personnel from one or more Offerors.

USHMM likewise reserves the right to require any or all Offerors to clarify or modify their proposals and resubmit such clarifications or modifications as a “Revised Proposal.”

L.10 FAR 52.204-6 DATA UNIVERSAL NUMBERING SYSTEM (DUNS) NUMBER

(OCT 2003) (Reference 4.603)

L.11 FAR 52.233-2 SERVICE OF PROTEST (SEPT 2006, cited verbatim)

L.11.1 Protests, as defined in section 33.101 of the Federal Acquisition Regulation, that are filed directly with an agency, and copies of any protests that are filed with the Government Accountability Office (GAO), shall be served on the Contracting Officer (addressed as provided herein) by obtaining written and dated acknowledgment of receipt.

L.11.2 The copy of any protest shall be received in the office designated above within one day of filing a protest with the GAO.

L.12 FAR 52.233-3 PROTEST AFTER AWARD (AUG 1996) (Reference 33.106(b))

SECTION M - EVALUATION FACTORS FOR AWARD

M.1 METHOD. Museum will assess Offerors' technical engagement as evidenced by Offeror's commitment to meeting all the Museum's requirements and specifications as stated herein. USHMM shall award a contract to the Offeror who thereafter is determined to present the best overall value to USHMM. USHMM reserves the right in all cases to be the sole judge determining whether an Offeror meets the evaluation criteria.

M.2 PAST PERFORMANCE/CAPABILITY. There is a high expectation that the successful offeror will have expert-level knowledge supported by prior experience to appreciate, understand and recognize USHMM’s current challenges and unique needs. Museum will evaluate Offerors on performance under existing and prior contracts/subcontracts for work similar in nature and complexity to this requirement using the following specific factors.

Museum will focus on information that demonstrates quality of performance relative to the size and complexity of the procurement under consideration. To this extent, Museum may use information obtained from the Offeror, from calling references, and from sources other than those provided by the…