USDC16_AV272016_A1.pdf

Offers must acknowledge receipt of this amendment prior to the hour and date specified in the solicitation or as amended, by one of the following methods:

(a) By completing items 8 and 15, and returning or (c) By separate letter or telegram which includes a reference to the solicitation and amendment numbers. FAILURE OF YOUR ACKNOWLEDGMENT TO BE RECEIVED AT THE PLACE DESIGNATED FOR THE RECEIPT OF OFFERS PRIOR TO THE HOUR AND DATE SPECIFIED MAY RESULT IN REJECTION OF YOUR OFFER. If by virtue of this amendment your desire to change an offer already submitted, such change may be made by telegram or letter, provided each telegram or letter makes reference to the solicitation and this amendment, and is received prior to the opening hour and date specified.

E. IMPORTANT: Contractor is not, is required to sign this document and return copies to the issuing office.

AMENDMENT OF SOLICITATION/MODIFICATION OF CONTRACT 1. CONTRACT ID CODE

2. AMENDMENT/MODIFICATION NO. 3. EFFECTIVE DATE 4. REQUISITION/PURCHASE REQ. NO. 5. PROJECT NO. (If applicable)

7. ADMINISTERED BY (If other than Item 6) CODE

STANDARD FORM 30 (REV. 10-83)

Prescribed by GSA FAR (48 CFR) 53.243

FACILITY CODE

9A. AMENDMENT OF SOLICITATION

NO.

9B. DATED (SEE ITEM 11)

10A. MODIFICATION OF CONTRACT/ORDER NO.

10B. DATED (SEE ITEM 13)

11. THIS ITEM ONLY APPLIES TO AMENDMENTS OF SOLICITATIONS

The above numbered solicitation is amended as set forth in Item 14. The hour and date specified for receipt of Offers is extended, is not extended.

12. ACCOUNTING AND APPROPRIATION DATA (If required) copies of the amendment; (b) By acknowledging receipt of this amendment on each copy of the offer submitted;

13. THIS ITEM ONLY APPLIES TO MODIFICATION OF CONTRACTS/ORDERS.

IT MODIFIES THE CONTRACT/ORDER NO. AS DESCRIBED IN ITEM 14.

CHECK ONE A. THIS CHANGE ORDER IS ISSUED PURSUANT TO: (Specify authority) THE CHANGES SET FORTH IN ITEM 14 ARE MADE IN THE CONTRACT ORDER NO.

IN ITEM 10A.

B. THE ABOVE NUMBERED CONTRACT/ORDER IS MODIFIED TO REFLECT THE ADMINISTRATIVE CHANGES (such as changes in paying office, appropriation date, etc.) SET FORTH IN ITEM 14, PURSUANT TO THE AUTHORITY OF FAR 43.103(b).

C. THIS SUPPLEMENTAL AGREEMENT IS ENTERED INTO PURSUANT TO AUTHORITY OF:

D. OTHER (Specify type of modification and authority)

Except as provided herein, all terms and conditions of the document referenced in Item 9A or 10A, as heretofore changed, remains unchanged and in full force and effect.

15C. DATE SIGNED

15A. NAME AND TITLE OF SIGNER (Type or print)

16C. DATE SIGNED

16A. NAME AND TITLE OF CONTRACTING OFFICER (Type or print)

14. DESCRIPTION OF AMENDMENT/MODIFICATION (Organized by UCF section headings, including solicitation/contract subject matter where feasible.)

PAGE OF PAGES

6. ISSUED BY CODE

8. NAME AND ADDRESS OF CONTRACTOR (No., street, county, State and ZIP Code) (X)

CODE

15B. CONTRACTOR/OFFEROR

(Signature of person authorized to sign)

16B. UNITED STATES OF AMERICA

(Signature of Contracting Officer)

NSN 7540-01-152-8070

Previous edition unusable

Amendment No. 1

Shelly Root, Contracting Officer

Amendment No. 1 provides responses to questions; see continuation sheets (23 pages).

United States District Court, Central District of California 312 N. Spring Street, Suite 523, Los Angeles, CA 90012

Shelly Root, Contracting Officer

USDC16_AV272016

1 1

02/03/2016

01/22/2016

USDC16_AV272016

Solicitation Amendment 1

Responses to Questions Continuation Sheets

Question 1: The above solicitation requires i3 and i7 processors as minimum. I would like to note those are standard laptop and PC processors and not usually used for Digital Signage media players. Intel based players have been gaining popularity since last years (Digital Signage Expo).

Here is a small list of acceptable i3 and i7 digital signage players on the market today.

http://us.shuttle.com/barebone/Models/NC01U.html http://www.senecadata.com/products/digital-signage/HD22.aspx http://www.senecadata.com/products/vendor-partners/scala/scala-NUC.aspx http://www.ibase.com.tw/english/ProductDetail/DigitalSignagePlayer/SI-62 http://www.axiomtek.com/Default.aspx?MenuId=Products&FunctionId=ProductView&ItemId= 1131&upcat=304 http://us.msi.com/product/barebone/ProBox23.html http://www.logicsupply.com/ag960/ http://www.intel.com/content/www/us/en/nuc/nuc-kit-dc3217iye-board-d33217gke.html http://www.sherlocksystems.com/digital-signage/media-players/intel-nuc

Question 2: Can you please let me know if we can propose alternative options that can handle and support the full system design and trouble free operation? Reference USDC16_AV272016 Section M, Provision 2-85A, Evaluation Inclusive of Options (January 2003).

Question 3: Are displays/ monitors available for connectivity with the requested players? Some screens will be provided by CACD others are to be included in this RFP and supplied by the vendor. Examples:

C.4 COURTROOM CALENDAR

C.4.1 CACD will provide and install 24 individual LED screens portrait-mounted with 1 terminated/tested cat6 cable at the back of each screen for signage player connection.

C.5.2 - 7 Free Standing Kiosks with 22” touchscreens will be located on floors 4,5,6,7,8,9 and 10 will also be installed by CACD.

These kiosks will ready to connect to small form factor signage players by HDMI, Cat6 and A/C Power.

C.5 MONUMENT, WAYFINDING AND FREE STANDING KIOSKS

C.5.2 The monument located in lobby entrance consists of two 65" touch screens mounted side by side on a vertical freestanding wall.

·These screens will be installed and ready to connect to small form signage players by HDMI, Cat6, USB and A/C Power.

C.7.3 Touchscreens will have the ability to display News, Weather, RSS feed, date and time, in addition to room booking. These screens will be located outside of each conference room and meeting space.

· Touchscreens must have the option to be recessed or wall mounted.

· Touchscreens should be approximately 10" in size http://us.shuttle.com/barebone/Models/NC01U.html http://www.senecadata.com/products/digital-signage/HD22.aspx http://www.senecadata.com/products/vendor-partners/scala/scala-NUC.aspx http://www.ibase.com.tw/english/ProductDetail/DigitalSignagePlayer/SI-62 http://www.axiomtek.com/Default.aspx?MenuId=Products&FunctionId=ProductView&ItemId=1131&upcat=304 http://www.axiomtek.com/Default.aspx?MenuId=Products&FunctionId=ProductView&ItemId=1131&upcat=304 http://us.msi.com/product/barebone/ProBox23.html http://www.logicsupply.com/ag960/ http://www.intel.com/content/www/us/en/nuc/nuc-kit-dc3217iye-board-d33217gke.html http://www.sherlocksystems.com/digital-signage/media-players/intel-nuc

· Touchscreens must have LED indicator lights to show room availability from a distance (red “in use” and green “available”)

· Touchscreens must be powered by POE CACD will take care of installing the provided touchscreens and connect each to a POE switch with cat6 wiring.

Question 4: Will there be a site visit scheduled for this project? No site visit is scheduled;

however, images are included at the end of this solicitation amendment.

Question 5: I am reading thru the RFP request and see that you have “COURTOOM CALENDAR” 24 individual LED screens – are these LED LCD screens (not clear on description) and what size portrait mounted units? Here is what I have on the list without the “COURTROOM CALENDAR” signs:

Total screens requested below include a total of 61 units: Server = 1; Wayfinding – 2, 1, 1, 1, 1, 1, 1, 1 = 9 units; Intel i7 Processor and minimum 8GB Memory; Infotainment – 1 = 1 unit; Intel i7 Processor and minimum 8GB Memory; Stand Alone – 1,1, 1, 4, 4, 4, 4, 4, 3 = 26 units; Intel i3 Processor and minimum 4GB Memory; Room Scheduling Screens 10” – 7 = 7 units; E-Ink – 18 = 18 units. The court we will be purchasing and installing 24 48" LED Samsung Screens (the court needs the vendor to provide the signage players for these screens). The only screens the signage vendor will be providing are:18 x e-ink screens; 7 x 10" Room Scheduling Screens. The rest of the hardware consists mostly of signage players. 1 Server; 9 Wayfinding Players; 1 Infotainment Player; 26 Stand Alone Players.

Question 6: C.2.5 – Please define the ODBC compliant database used that you are looking to integrate. IBM Informix

Question 7: C.2.6 -Please define requirement further with more explanation. Please disregard this requirement.

Question 8: C.2.10 – Please define the level of integration requested to utilize SharePoint as a content management interface. Ability to use Sharepoint as a data source to create reports and real-time charts from existing data. (Future deployment).

Question 9: C.2.11 – How many players would receive the news subscription? Two; Jury Assembly area and Cafeteria.

Question 10: C.2.16 – Please further define the desired compatibility with the CDN network, satellite distribution system and enterprise multicast networks? This question relates to C.2.18:

Ability to use services similar to ScreenFeed or BlueFox in the future.

Question 11: C.2.33 – Does the Courts have a CAP compliant system? If yes, what is the name and manufacturer of it? Yes, Everbridge ENS (www.everbridge.com)

Question 12: C.4.2 – Does the current CMECF calendar have the ability to generate a txt file on a recurring basis? Yes. Does the calendar have the ability also provide the case number, case name and time of proceeding? Yes. This information can be provided in csv, html, txt and xml formats according to the court’s IT Staff.

Question 13: C.5.2 – Assuming that the main lobby kiosks will include all of the possible wayfinding destinations – can you confirm? Yes, all wayfinding points will be available. For the seven free standing kiosks – will they have the same maps/wayfinding application? Yes, they will include all wayfinding points. Or will those kiosks only have the maps for their floor? Can you provide any more insight on the scope of each kiosk? These kiosks will be purchased and installed by CACD staff. At this point we have a chosen a freestanding stainless steel kiosk that houses a 22” touchscreen. We do expect small form factor players to be provided by the awarded vendor. These players will be installed by CACD, connected to power, cat 6, and video by a VGA, DVI or HDMI cable.

Question 14: C.7.2 – Can Lotus Notes provide a text file on a recurring basis with the necessary information for the room signs? Vendor shall use its expertise in this area. When will the Exchange conversion be completed? 2016-2018 (Based on a national roll out by the Administrative Office of the US Courts).

Question 15: C.8.1 – Please further define the requirement ‘display badge numbers of potential jurors from JMS? Clarification: Potential jurors check in with mailed juror form. When a pool of jurors are needed, the jury staff member uses JMS to create a random list of jurors for specific Judge/Courtroom. Instead of having the jury staff read the list of names one by one over a microphone, the digital signage system would systematically display the list of jurors and provide some further instructions of where to gather. What type of feed is that or where is that data coming from? It’s generated by a software program called JMS. This software is made by Xerox. https://www.xerox.com/en-us/services/local-government/jury-management-system

Question 16: C.8.1. – Define ‘integration into CACD’s existing JMS? When normal day to day jury staff functions are performed, the digital signage system reacts by displaying the necessary list of jurors. This could be achieved by the use of an API Hook, database integration or by reading a file created by JMS. What type of system is it? JMS by Xerox. What data is desired to be pulled out or displayed? Juror names and reporting location. Is that data available as a web page? Not that the court is aware.

Question 17: What are the models of the displays that are planned to be used? 24 x Samsung UN48J5000, 4 x NEC , Do they have a RS-232 connection? The 2 x 65” NEC Screens in the lobby monument will have RS-232. (Model # unknown at this time). The screen in the cafeteria and Jury Assembly room is a NEC V-652 and has RS-232 Control. Is CACD going to be controlling power to the displays is that expected to be performed/delivered within the project scope? The court requires the awarded vendor to provide screen power control option. Preferably IR control from signage player. Perhaps a USB or Serial to IR bud device. Will there be power, pathways, and network drops provided? Yes.

Question18: It is our assumption, outside of the servers, training, and wayfinding line items, the provided table on pg. 4 is meant to be used to provide the cost of the player PCs exclusively, is this correct? Yes in addition to the other items such as: Server VS VM, Signage Players, e-ink and room booking screens. Please add additional line items as needed. If correct, is the table meant to contain the combined cost of the player PC and the software on a single line item?

Please price players and software separately. If not, where should the cost of the software and any associated annual fees be placed? Add additional line items as needed. Where should professional services (outside of training), news subscriptions, T&E and other costs be placed?

Add additional line items as needed. Who is to provide the server hardware associated with the project – VM or otherwise? The winning signage vendor. Please provide pricing both ways if available. As a complete solution with required server hardware and as a VM solution. Please include a list of the required resources needed to run the VM. We have mapped the line items in the table to sections within the RFP (attached) but want to confirm lines 11, 13, 15, 17, 19 & 21.

We believe these are associated with section 5.4 Courtroom Calendar but this section notes (24) players and these lines total to (23). Is this the correct association and is the count off by one somewhere? The counts are correct. Line 5 Mezzanine Player is the 24th. This floor only has a single courtroom.

Question 19: C.2.3 – What connections to the TV feeds are available? HDMI for sure, possibly component. This TV service has not been installed yet as the building is still under construction.

Question 20: C.2.11 – What items are to be filtered from the news? This is a moving target and may need to be updated frequently by court staff.

Question 21: C.2.18 – Please provide clarification on what compatible means and what is the expected use case? This is more of a future proof request, the court is looking for a current generation signage system with modern features. CACD does not currently have a CDN or Multicast network at this time. CACD does expect the signage system to work with Time Warner Cable or DirecTv in the Jury Assembly Room. (Infotainment)

Question 22: C.2.20 – To confirm, CACD would prefer that the vendor provide this functionality and that CACD does not want this capability to perform this function itself? CACD believes this would be a standard digital signage system component normally accessed via web browser.

Question 23: C.2.33 – What is the format of the external trigger(s)? Everbridge ENS (www.everbridge.com)

Question 24: C.2.33 – What is the external trigger source for emergency message requirements?

Everbridge ENS (www.everbridge.com) Does a browser based interface exist so emergency events can be triggered by someone who’s offsite?

Question 25: C.4.2 - What is the format of the data within CMECF and how will the vendor access it? CMECF uses and IBM Informix Database. Can it be exported in certain formats? Yes, we have been told it’s possible to export into HTML, XML and CSV and possibly some additional formats. Please provide more details around the daily calendar system. The calendar system information we are most concerned with is: Judge Name, Courtroom, Case Number, Case Name, Time and date of court proceeding. What data type does it allow for intergration? ODBC.

Is there an API available? To be determined. Is the case number data located in CMECF for display? Yes. CACD requires authentication at the sign for adhoc staff scheduling? Would this http://www.everbridge.com/ http://www.everbridge.com/ be achieved through RFID? TBD. Where does CACD envision this dashboard that shows current content on all 24 courtrooms being viewed? In a web browser most likely. Perhaps (years) in the future IT will have a few wall mounted screens displaying live data. Is the toggle on/off message system being controlled by a sign (sign controlling a sign) or is this a manual hardware switch?

This may be best achieved by having individual user interfaces for each courtroom sign. This interface (webpage) could be accessed by a web browser. This user would be sitting in a court room and know when to make the adhoc changes to the sign when necessary. Will the displays provided by CACD be RS232 compatible? Some, only the two in the lobby, Jury Assembly Room and Cafeteria are going to RS232 controllable. Will the displays provided by CACD be interactive? The two screens in the lobby will be fully interactive and so will the wayfinding kiosks. The room scheduling provided by the signage vendor are to be touch interactive.

Question 26: C.5.1 – How many orientations of the map are required? Offeror should use its expertise in this area.

Question 27: C.5.1 – Do you have an SMTP server setup for the SMS text notifications? No, Verizon is the court’s cellular service provider.

Question 28: C.5 – Will the 22” displays also be 16:9 and mounted vertically? Or, will a different wayfinding design be required for these? These kiosk screens will be mounted in landscape format.

Question 29: C.6: Will CACD provide the maps for wayfinding? Or, will vendors be required to create a visual map for wayfinding? Offeror needs to create. If vendors will be creating maps, are floorplans available? Yes, this is a new building and floor plans and drawings will be available. What is the desired map style? 2D? 3D? To be determined. How many view orientations of the map are needed? To be determined. Are ADA routes required for wayfinding?

Yes, but will only be necessary for a few locations. Are pathing and turn-by-turn directions required for wayfinding? Yes, with alternatives to be determined.

Question 30: C.7.2: Does the CACD have a chosen Room Scheduling software platform with which we would need to integrate with? No, this is part of the RFP. Or, does CACD see this as a custom build through the digital signage software platform? When conducting research at DSE 2015 & InfoComm 2014 CACD observed several signage solutions that offered off the shelf room scheduling. Will MS Exchange be implemented by the digital signage go live date? No. Or, is integration with Lotus Notes required at project start? If integration with Lotus Notes is not available, other alternatives are to be determined. Is CACD requesting a mobile app? To be determined, doesn’t have to be an IOS APP, integration using the built in Apple calendar or mobile friendly browser based are options. Web page design for the full rollout? To be determined. What is the authentication criteria for a participant checking in? None to start, if we observe considerable No-Shows in the future we would like to have the option to turn on some form of authentication. (example are a simple pass code, a employee ID or a badge number).

What is the expected approval process for the user experience at the digital sign? To be determined. How is the pass code validated when scheduling from the touchscreen? Offeror should use its expertise in this area. Please provide additional information on how CACD envisions interacting with i-beacons or RFIDs? To be determined; in the future possibly use i-beacon to track conference room usage / occupancy. Does the CACD web page, mobile device booking feature exist today? No. Does it directly feed into Lotus Notes (future MS Exchange)?

No existing room book system or platform at this time.

Question 31: C.7.5 – Are all hoteling and quiet space locations managed in Lotus Notes (future MS Exchange)? No, this RFP is for a new building. The hoteling and quiet space are currently under construction.

Question 32: C.8 – What is the format of the data within CACD’s existing JMS system (Jury Management Software) Informix, JMS is a software platform made by Xerox. How will the vendor access it? To be determined; ODBC connection is one option. Can it be exported in certain formats Yes, possibly export into HTML, XML and CSV and possibly some additional formats.

Question 33: C.8.1:What is the format of the data from the JMS? Informix – see above for additional information. Please further describe the requested user interface to call jury panels?

Clarification, JMS will still be handling all aspects of juror selection. The signage system will only need to display the information created by JMS. How is the call made? An employee of the Jury Department selects options in the JMS software and Jury pool is created. Is there a data source for when a panel is called? Yes, a list of names is created based on the courtrooms need.

(Inside JMS) What is that format? Informix Database, with a possibility to create an HTML, XML or CSV file. An ODBC connection is another option.

Does the CACD have an IPTV solution in place? No. If so, please provide details. If not, please provide details on CACD’s DirecTV setup throughout its facility. This is a new building, at this time all of the cabling and infrastructure is not installed. CACD will work with Time Warner or DirecTV to insure a proper installation. The Jury Assembly room where the Infotainment System is to be installed is located on the 1st floor (Ground Level).

Question 34: C.2.9 Define which widgets – how many and specifically which ones are being requested? After researching several signage solutions at DSE and Infocomm, CACD decided options and flexibility on widget based signage platform offers. Since not all signage vendors think alike or name “widgets” alike, some of the more important widgets are outlined. The amount of widgets will be based on the design of the screens. The offeror should use its expertise to come up with an appropriate design. Example of widgets: Images, Image Slide Show , Test Fields, Date / Time, News, Tickers, Messaging, RSS Feeds (Internal and External Sources) and Weather.

Question 35: C.4.1 - 24 Units of Courtroom Individual LED Screens Portrait Mounted; are you requiring enclosure or simple wall mounted screen. CACD will be providing, mounting and connecting 24 Courtroom screens to A/C power. (Cat 6 Cable will be located behind screen for connection to vendor supplied digital signage player.)

Question 36: What size and can we provide a PC Panel Screen, non-touchscreens. See Above. Is this screen an addition/separate to the list describing – Wayfinding, Infotainment, and Stand Alone – described in Section B of Products or Services and Prices/Costs on page 4 and 5. Section B: Yes. Courtroom Screens each require 1 (Stand Alone Player) 24 total

Wayfinding – 2 Parts: Lobby Screens x 2 Each Require a more powerful (Wayfinding Player);

Wayfinding Kiosk Player 1 per floor on floors 4,5,6,7,8,9 and 10 (Wayfinding Player);

Infotainment 1 Player (comparable to the wayfinding player)

Question 37: Terminated/tested CAT6 cable at the back – are we providing a media player? Yes, the awarded offeror is to supply all signage players.

Question 38: C.4.3 Requesting for CACD to handle installation – we normally install Kiosk’s with computers already installed. For ease of procurement and installation. CACD decided to purchase and install freestanding kiosk that do not have signage players installed. Will CACD install the computer in the Kiosk’s? Yes, CACD will install the awarded offeror’s wayfinding kiosk signage players. Also – do you have a particular style of Kiosk that you are wanting

Question 39: C.5.2 Will an enclosure be needed or will these two 65” screens be wall mounted with a standard slim wall mount? CACD is handling all aspects of the custom monument including the purchasing and installation of the 65” touch screens. 65” screen equipment bezel thickness? N/A. Are you providing the media players? No, these two wayfinding kiosks are part of the RFP.

Question 40: C.5.2 Are we providing computers for the Kiosk’s? Yes, offeror is providing signage players for the kiosks. Usually we provide player built into the kiosks. CACD decided to purchase and install freestanding kiosk that do not have signage players installed.

Question 41: C.7.4 Non-Touch Room Schedule Screen - What is the size of the screen?

Approximately 10” Also – is it wall mounted or kiosk? Custom Built Outdoor Kiosk. Are we providing small form factor or is the media player built in? Offeror is providing the signage player.

Question 42: C.7.5 Will the EPS (Electronic Paper Sign) be white paper background or monochrome (see left examples below) To be determined; monochrome, if white is comparable in price please quote both as options. –also will it need to have white background and/or color red or yellow highlight capabilities (see right examples below): No, the EPS screens do not need highlight capability.

or

Question 43: C.8.1 - What size screen for Infotainment? At a minimum 55.” Also – what is the minimum requirements for bezel and screen thickness? N/A CACD is purchasing the Infotainment Screen. Will these screens need enclosure or will they be hung with standard wall mounting system? CACD will be installing the screen.

Question 44: Custom Ceiling mount with stainless steel back:

Standard Wall Mount:

Question 45: Is it possible to provide a floor layout/configuration, including approximate square footage per floor? Yes, plans will be provided to the winning offeror.

Question 46: How many pubic entry doors are in the courthouse? One.

Question 47: Is there interest in compiling emergency egress wayfinding data? (for visitors who may be disabled) This is our 1st digital signage installation. We don’t know enough about wayfinding to answer this question.

Question 48: Is there interest in preparing accessible wayfinding support that describes routes to and from the courthouse and all nearby transit points? To be determined; basic wayfinding information to a few locations off-site.

Question 49: Are there any page limitations on the response per volume/section? Reference USDC16_AV272016 Section L Instructions, Conditions, and Notice to Offerors.

Question 50: C.8.2 What JMS system are you using? We need to know in order to coordinate the integration of the software. Xerox – JMS

Question 60: Will there be “static” (non-digital) identification and directional signage in the USDC building? Yes, If so, who will be planning, designing, and implementing this signage system? The architectural firm is responsible for all static building signage; static signage is not part of this RFP.

Question 61: If there will be no static signage, is your intention to have digital signage serve all directional and identification wayfinding-related functions in the courthouse? (E.g. Will restrooms and all (~110) other unique destinations be identified with digital signage?) The digital signage used for wayfinding will be an enhancement to the static signage normally found in Federal Courthouses.

Question 62: Please clarify which of the following will be “static” and which will be digital:∙ Main signage system (directional signs Static, You-Are-Here maps Digital)∙ Monument and wayfinding (please clarify the meaning of this phrase) Monument: See section C.5 – C.5.2 for more information. Wayfinding: Touch Enable Screens that offer Wayfinding Maps and Information. Examples in this project: Screens mounted in Monument, Kiosks located on floors 4,5,6,7,8,9 and 10.

Question 63: Do you expect the public to memorize the directions they receive at an initial encounter with a digital sign and follow these directions to their destination? No.

Question 64: If they can’t memorize directions, do you expect the public to interact with the digital signage at every decision-point? If they choose to do so.

Question 65: How will digital signage work for people with vision disabilities? We have static signage throughout the building that includes Braille.

Question 66: Does the Scope of Work include development of "You-Are-Here" maps? Yes, the RFP would require the awarded offeror to create wayfinding maps. CACD will provide digital floor plans to the awarded offeror.

Question 67: Will "You-Are-Here maps be static", digital, or both? Digital If they are digital, will they be interactive? The act of wayfinding is an interactive experience with the user.

Question 68: Can you please make a site plan and floor plans available to bidders? No, floor plans will only be provided to the awarded offeror.

Question 69: C.2.1 In a VM model, is CACD providing the VM server hardware and looking for respondent to provide hardware specification to be provided by CACD on an existing platform?

If so, please provide specification on the CACD platform i.e.: VMWare, HyperV, etc.…CACD has a VMWare environment. Please price both using one of our VM Servers and if a new standalone server if was purchased. (Also include minimum required VM Hardware Specs)

Question 70: C.2.3 Who is responsible for DirecTV/Dish Network/Cable TV provisioning?

CACD Will these receivers be in a central location or located at each display? One will be located within 6’ of the Jury Assembly Room (Infotainment) signage player. How many receivers will need to be controlled and in which categories are the cost to be captured? The receiver doesn’t need to be controlled by the signage system. CACD is expanding the A/V Equipment installed in this room and will now handle the requirement of changing receiver channels.

Question 71: Please confirm CACD will be installing all vendor supplied media players and displays. CACD will install all displays prior to awarded offeror signage installation. CACD will also install all signage players / media players when supplied by awarded offeror.

Question 72: Please provide list of manufacture and models of displays CACD is providing so bidder can specify control properly.

These screens will be supplied and installed by CACD:

24 x Samsung UN48J5000 (IR-Controlled) Outside each Courtroom

2 x NEC V-652 (RS-232 Controlled) Jury Assembly Room / Cafeteria 2 x NEC 656 Pro (RS-232 Controlled) Custom Screens w/ acid etched glass for

Monument / Lobby Directory 7 x Free Standing Wayfinding Kiosks (exact brand / model is still being evaluated) 1 x Custom Outdoor Free Standing Kiosk (Non-Touch) Jury Annex

Question 73: Please confirm CACD providing all network infrastructure (CAT6 cable, network switches, etc.)? Yes, CACD will install all required networking equipment and connect each media player / signage player to Cat 6 cable.

Question 74: What is the courts evaluation process for this RFP? Reference USDC16_AV272016 Section M Evaluation Factors for Award.

Question 75: What is the courts estimated timeline for deployment? CACD expects system fully operational by August 01, 2016 (Building Opening). At a minimum the monument (two screens), wayfinding kiosks on floors 4,5,6,7,8,9,10 and the courtroom calendar screens must be fully operational by August 01, 2016.

Question 76: Will there be an opportunity to ask follow up questions after the CACD releases the first round of answers? Additional questions may be submitted; however, due to scheduling and time constraints, responses may or may not be provided.

Question 77: Please provide a list of specific languages that the CACD would like the wayfinding displays to show? English, CACD will consider adding additional languages at later date.

Question 78: Can the CACD reconfirm the number of monitors that they will be supplying?

CACD will be supplying all the monitors except: 7 – Room Scheduling Touchscreens and 18 – E-ink (EPS) Hoteling/Quiet Room Screens.

Question 79: Would the CACD prefer the vendor to include wording that they do, or do not, comply with all specific needs and requirements? Reference USDC16_AV272016 Section L Section L Instructions, Conditions, and Notice to Offerors.

Question 80: Excluding EPS screens, how many display devices will require vendor software?

To be determined; offeror should use its expertise in this area.

Question 81: Does the CACD require the vendor to come on site to install the vendor provided controllers for each of the devices? Onsite installation of media player / digital signage players possibly unnecessary. Media player / digital signage player setup, server or VM Setup and configuration, touchscreen calibration, QR wayfinding testing, training etc. requires awarded offeror to be onsite at some point during project.

Question 82: Can the CACD confirm that power and data will be installed by CACD to each device location before vendor installs complete system, except for locations where battery power is specified? Yes, CACD’s network will be up and running.

Question 83: Does the CACD want the support costs for 1 year, 3 years, or 5 years to be included in the initial proposal? As a separate optional line item. Annual costs should be defined clearly.

Question 84: Does the CACD want training completed on-site? Yes.

Question 85: C.2.2:“Be capable of automated playlist building” Should the software create a playlist without any user intervention? Please disregard this feature request.

Question 86: C.2.3:“Live television feed …” Do they want the same channel on all televisions in the court, or do they want the ability to have different channels on different monitors? The only area that will have access to DirecTv and / or Time Warner will be the Jury Assembly Room.

Only need the option to view one channel at a time.

Question 87: Is the court interested in getting pricing for the option of being able to control the jury infotainment area through a touchscreen monitor? Not at this time, the jury assembly will be outfitted with other A/V equipment including a touch screen from a well known automation company.

Question 88: C 2.7 “…system shall provide the ability to interact with external devices ( i-beacon )” What is the anticipated functionality of the i-beacon solution? To be determined; in the future we may want to use i-beacon to track conference room usage / occupancy. What is the anticipated functionality of the RF-ID solution? To be determined; in the future we may want to use RF-ID to track conference room usage / occupancy or to check-in / checkout of conference rooms.

Question 89: If court would like the vendor to develop the app what content does the app need to contain? This is not necessary at this time.

Question 90: “…system shall provide the ability to receive triggers from external data sources to change templates and animate content” Can the court provide a list of the type of external sources they would like to use? The Court’s own system.

Question 91: C.2.19 If the CACD creates their own HTML objects, will scripting be required?

Future proofing request. CACD plans to expand the usage of digital signage across multiple building.

Question 92: C.2.35 “…system shall provide the ability to render both buildings and maps in 2d or 3d.” Who will be providing the maps? CACD will supply floor plans in .pdf form. CACD may also have access to .CAD drawings. What file format will the maps be if the CACD is providing them? CACD will not provide maps, only drawings that maps can be created from.

Question 93: C5.2 How many interactive units will be a part of this project? 2 x 65” Touchscreens (CACD provided);7 x 22” Touchscreen Kiosks (CACD provided); the screens list above will each require a digital signage player provided by the awarded offeror; and 7 x 10” (approximately) Room Scheduling Screens (players are built into the screens)

Question 94: C.7.3 “Touchscreens should be approximately 10-inches in size” Is the vendor responsible for providing the seven (7) 10-inch monitors? Yes, see question above. Would the CACD like the vendor to supply a cost option for framing or enclosures? None of the 10” screens CACD has seen on the market have required framing or enclosure to have a finished appearance. Will the CACD accept monitors larger than 10-inches? 10” is the optimal size for our application, expected usage and installation locations. Offeror should use its expertise in this area.

Question 95: C.7.5 Does the CACD have a preferred EPS provider? CACD does not have a preferred EPS provider, long warranties and extended battery life are favorable. In the instance of the vendor providing battery powered EPS devices, will the court be providing the WiFi signal? CACD will have a building wide internal WIFI network that can be used to communicate with the EPS devices. Be aware our wireless network does require authentication. This authentication process will only be discussed with the awarded offeror. If RF communication to the EPS devices is available it may allow for easier installation.

Question 96: Does the Contractor need to be registered businesses in the State of California? No;

however, reference Section I Contract Clauses, Clause 3-300, Registration in the System for Award Management (SAM) ( April 2013)

Question 97: Does the Contractor need to be licensed (for electrical, etc) in the State of California? No, the awarded offer isn’t required to perform any line voltage work.

Question 98: Please confirm that Contractor will not be responsible for any physical install work including Electrical, Data, or Screen cabling. This is correct. CACD will install signage vendor supplied media players, EPS Signs, Room Scheduling Screens and cabling.

Question 99: Instructions for the screens that should be sourced by the Contractor are not clear.

The RFP reads that certain equipment and mounts will be sourced and installed by CADC, while others should be provided by Contractor (eg. e-paper screens). See updated chart below for screens that are to be supplied by awarded offeror. Please confirm which screens (and confirm what size) Contractor should include in proposal. Please specify if Mounting or Kiosk/Stand hardware should be included in the proposal. Section B:

Screens Sourced by Contractor

ITEM

ITEM NAME QTY

7 Room Scheduling Screens

10” All In One

With LED Indicator Lights

Running Windows OS

8 Electronic Paper Screens

Hoteling/Quiet Room Screens

+ Hardware to communicate with EPS Screens.

Question 100: Please confirm that all Signage players (or All-In-One touch screens) should be sourced by Contractor Yes, this is correct. Keep in mind the wayfinding kiosks we have already have the 22” screens installed and only require the wayfinding signage players.

Question 101: Please confirm that HDMI or USB cables will be sourced by CACD and should not be included in the proposal. CACD assumes the video cables should be provided by the awarded offeror to connect the signage players to the screens.

Question 102: (C.2.6) External APIs – please specify what APIs would CACD like to integrate with? Please disregard this requirement.

Question 103: (C.2.7) External Device Interaction – what devices would CACD like the digital signage to interact with? To be determined; in the future we may want to use i-beacon or RFID to track conference room usage / occupancy.

Question 104: (C.2.18) Content Delivery Network – What type of content or data is this? This is more of a future proof request, for a current generation signage system with modern features.

CACD does not currently have a CDN or Multicast network at this time. CACD does expect the signage system to work with Time Warner Cable or DirecTv in the Jury Assembly Room.

(Infotainment)

Question 105: Can you send a description and sample feed if available? No, solution to be determined.

Question 106: (C.2.33) External Trigger for Emergency Alert – What Triggers would CACD like to allow for? SMS Text? Email? Manual update within Digital Signage Software? All of the above? Offeror should us its expertise in this area. Should Emergency Messaging also be possible on Staff Desktops? Offeror should use its expertise in this area.

Question 107: (C.2.34) QR for External Wayfinding – should hours for campus map design or BING Map wayfinding be included in the proposal? Offeror should use its expertise in this area.

Wayfinding hours should be included. Please refer to Wayfinding destinations in section C.6 Please specify exact use case for “locations outside the courthouse” Reference Section C.6.2 for locations outside the courthouse.

Question 108: (C.4.2) 24 LED Screens – what type of screens is the CACD providing? 24 x Samsung UN48J5000. Should contractor provide pricing for media players for these 24 screens in our response? Yes, See C.4.1

Question 109: (C.4.2) CMECF – What type of data is this? CMECF uses and IBM Informix Database. Is this Lotus Notes? No. Can you send a sample export? The awarded offeror will have access to this data.

Question 110: (C.7.5) E-Paper Screens – Is the District Court open to other meeting room sign solutions that run on tablets as opposed to e-paper? This RFP is for two different types of room scheduling screens. Please refer to section C.7.3 for POE powered interactive touchscreens and section C.7.5 for EPS sign requirements. We suggest more feature rich solutions (and future proof) while maintaining an affordable price. Note that current e-paper technologies will run separately from fully functional digital signage systems; another reason to use tablet/All In One hardware. Noted, CACD is aware of the technical differences and likes the functionality, flexibility, ease of installation and cost of e-ink / e-paper products for hoteling and quiet room screens.

Question 111: (C.8.1) JMS – What type of data is this? Text, in an Informix Database. Can you send a sample export? No, sample data will be provided to awarded offeror only. Screen size for the Jury Infotainment and Jury Notification Screens? 65”

Question 112: Do you have a list of companies requesting information on this RFP. We are looking for an installation company to partner up with. Interested vendors:

Chris Hill, Sales Executive, Four Winds Interactive, 1221 Broadway Street, Denver, CO 80203 (702.389.3721);

Matt Krebs, Creating Margin, (702.570.6157);

Melissa Wilson, Project Manager, iHeart Media, 3100 Ponte Morino Drive, Suite 200, Cameron Park, CA 95682 (530.677.2005);

Moe W. Hamad, Executive Manager, Ayava, LLC., 260 W. Buena Vista Drive, Tempe, AZ 85284 (602.490.0653);

William Clark, North American Sales Executive; Architectural Graphics, Inc., 2655 International Parkway, Virginia Beach, VA 23452 (800.877.7868 ext. 256);

Chris Kurtz, Bid Desk Coordinator, Digital Networks Group, 100 Columbia, Suite 100, Aliso Viejo, CA 92656 (949.428.6333);

Peter Schirra, Digital Signage Consultant, ASI Signage, 10661 Haddington Drive, Suite 160, Houstan, TX 77043 (832.721.6898);

Howard Horn, President, Advanced Kiosks, P.O. Box 234, Wilmot, NH 03287 (603.865.1000 ext 1104);

Amy Buchanan, abuchanan@visix.com;

Wesley Crenshaw, President, Blueline Technology, Inc., 510 E. Hundley Drive, Lake Dallas, TX 75065 (940.497.5500);

Mitch Miller, Vice President Technical Solutions, Diversified Imagination Engineers, 385 Market Street, Kenilworth, NJ 07033 (908.445.2524); and

Madi Flowers, Director of Judicial Sales, Infax, Inc., 4250 River Green parkway, Suite D, Duluth, GA 30096 (678.533.4025).

Question 113: We have some questions about Minority owned status, exact documentation required, and weighting in the selection process. Reference USDC16_AV272016 Section L Instructions, Conditions, and Notice to Offerors and Section M Evaluation Factors for Award.

IMAGES:

Courtroom Entrance with 48" digital sign on left:

Exterior closeup:

Exterior Entrance:

Exterior view wide:

Lobby directory elevation:

Lobby directory floor plan:

Lobby view 1:

Lobby view 2:

Lobby view 3:

Lobby view 4:

Lobby:

Wayfinding kiosk:

[END]

OPEN MARKET

REQUEST FOR PROPOSAL

INTERACTIVE DIGITAL SIGNAGE

United States District Court Central District of California

RFP: USDC16_AV272016

Open Market Request for Proposal (RFP)

RFP Number: USDC16_AV272016 Request Date: January 21, 2016

To: Prospective Offerors

The United States District Court, Central District of California, requests proposals for interactive digital signage in accordance with the attached Statement of Work. The solicitation number is USDC16_AV272016. Please see the attached for the following additional information:

Instructions for completion of the proposal package, Statement of Work and applicable terms and conditions.

A fixed price contract will be awarded from this RFP based on the based upon the lowest priced technical acceptable offer.

Proposals shall be sent via email to shelly_root@cacd.uscourts.gov, or hand-delivered to:

United States District Court Central District of California 312 N. Spring Street Procurement Department, Suite 523 Los Angeles, CA 90012

Submit proposal in accordance with the instructions in Section L of the solicitation. Proposals and questions concerning this RFP shall be addressed IN WRITING ONLY to Shelly Root, Contracting Officer.

Questions Due Date: January 29, 2016 by 2:00 p.m. local time

Proposal Due Date: February 22, 2016 by 2:00 p.m. local time

Sincerely, Shelly Root Contracting Officer United States District Court Central District of California 312 N. Spring Street, Procurement Department, Suite 523 Los Angeles, CA 90012 mailto:shelly_root@cacd.uscourts.gov

Part I – The Schedule Section A Solicitation/Contract Form

[END OF SECTION A]

Section B Products or Services and Prices/Costs - AMENDED

Stand Alone Player Requirements: Intel 13 Processor and minimum 4GB Memory

Wayfinding Player Requirements: Intel 17 Processor and minimum 8GB Memory

Infotainment Player (Information and Entertainment) Requirements: Intel 17 Processor and minimum 8GB Memory

Item No.

Description Quantity Unit Price Extended Price

1 Location: Lobby Player (Wayfinding)

2 Location: Jury Assembly Room Player (Infotainment)

3 Location: Jury Annex Player (Stand Alone)

4 Location: Cafeteria Dining Area Player (Stand Alone)

5 Location: Mezzanine Player (Stand Alone)

6 Location : Fourth Floor Player (Wayfinding)

7 Location: Fourth Floor Room Scheduling Screens (approx.10” all in one Screens with LED indicator lights running Widows OS) with built in player

8 Location: Fourth Floor Electronica Paper Screens Hoteling/Quiet Room Screens, plus hardware to communicate with EPS Screens (e-ink type, low cost)

9 Location: Fourth Floor Digital Signage Server / VM (located in CACD Data Center)

10 Location: Fifth Floor Player (Wayfinding)

11 Location: Fifth Floor Player (Stand Alone)

12 Location: Sixth Floor Player (Wayfinding)

13 Location: Sixth Floor Player (Stand Alone)

14 Location: Seventh Floor Player (Wayfinding)

15 Location: Seventh Floor Player (Stand Alone)

16 Location: Eight Floor Player (Wayfinding)

17 Location: Eight Floor Player (Stand Alone)

18 Location: Ninth Floor Player (Wayfinding)

19 Location: Ninth Floor Player (Stand Alone)

20 Location: Tenth Floor Player (Wayfinding)

21 Location : Tenth Floor Player (Stand Alone)

22 Wayfinding Destinations per Section C 110 23 Training Requirements per Section C 1 24 Provide complete specifications and color pictures, brochures for all products quoted N/A

TOTAL COST

[END OF SECTION B]

Section C Description/Specifications/Statement of Work - AMENDED

C.1 The United States District Court, Central District of California (CACD) seeks a contractor to provide a digital signage solution for its First Street Courthouse, currently under construction and located at 350 First Street, Los Angeles, CA 90012. Contractor’s digital signage solution shall include: main signage system, courtroom calendaring, monument and wayfinding, hardware, freestanding kiosks, wayfinding destinations, room booking and jury Infotainment;

hereinafter referred to as “system.”

C.2 MAIN SIGNAGE SYSTEM

C.2.1 The server responsible for running the digital signage, wayfinding, room booking and courtroom calendar displays MUST be located onsite in our data center. Please provide pricing for both VM & dedicated hardware if available. Cloud based solutions will not be considered.

C.2.2 The contractor’s system shall provide:

• an open and extensible architecture using industry standard protocol;

• an end to end HTML5-based platform or equivalent

• an ability to log-in to the user interface from any desktop, laptop or web enabled device;

• a simple, intuitive interface, browser accessible, without proprietary software;

• agnostic hardware which is compatible with Windows 7 based players;

• single session sign on support with LDAP integration

• an ability to run in standalone mode, by use of a local server, should the network connection fail and also play pre-existing playlists from the local server until network connectivity is re-established, allow a user to organize content and managed playlists on one or many signs simultaneously and be capable of automated playlist building;

• an ability to re-establish connection with the network automatically and re-synchronize to the current data feed when network connectivity is re-established;

• user access level of security for accessing and approving content;

• different sections of signage should be accessible and updated by individual content owners (different departments, IE IT, HR & Space and Facilities)

• ability for authorized users to access and audit all content and play logs;

• ability for ownership of sign groups by multiple users and requires the ability to support the use of user groups;

• ability for authorized users with administrative functions to add new users and define or modify user privileges;

• ability for local user override of messaging by an authenticated user as needed.

C.2.3 The contractor’s system shall support of the following media types:

• live television feed, including but not limited to, Direct TV, Dish Network, with overlay for Jury Infotainment;

• streaming media feeds;

• unicast and multi-cast;

• GIF, JPEG, PNG and other popular image formats;

• web services content;

• canned messages and templates;

• scrollable text banners;

• adhoc safety and security messages;

• announcements;

• weather reports; and

• play industry standard media file types.

C.2.4…