Industry Quarterly Conference Call Q4 FY26 V1.1.pdf

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USCIS FY26 4th Quarter Engagement with Industry
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USCISFY26CONFERENCECALL4thQUARTER
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This is a quarterly industry engagement presentation from USCIS Office of Contracting for Fiscal Year 2026, Fourth Quarter, dated July 28, 2026.

The presentation announces upcoming contract opportunities across the Operations Division and Technology Division. In the Operations Division, key procurements include: OPEXUS eCase Audit Software Licenses ($500K-$1M, GWAC, solicitation release 7/23/2026); Records Operations Support Services (ROSS) ($100M+, GSA MAS, 8(a) set-aside, solicitation 8/17/2026); VER Outreach and Education Services ($5M-$10M, GSA MAS, Total SB set-aside, solicitation 8/10/2026); Language & Interpretation Support Services ($5M-$10M, existing IDIQ, fair opportunity 8/15/2026); Mail Meters and Inserters ($2M-$5M, GSA MAS, solicitation 8/7/2026); Enterprise PC Postage ($2M-$5M, GSA MAS, solicitation 7/22/2026); Home County Support Services under Miss L Settlement ($5M-$10M, definitive contract, solicitation 8/4/2026); Contact Center Tier 1 (Over $100M, GSA Schedule, solicitation 11/1/2026); and Financial Systems Modernization ($5M-$10M, GSA Schedule, SB set-aside, solicitation 7/31/2026). The Technology Division highlights include Enterprise Gateway and Integration Services (EGIS) III ($50M-$100M, GSA MAS IT, Total SB set-aside, solicitation January 2027); Information Assurance Security Services III (IASS3) ($20M-$50M, 8(a) STARS III, solicitation 9/21/2026); Cyber Security Support Services (C3S) Operations II ($50M-$100M, GSA HACS 8(a), solicitation 8/11/2026); Immigration Biometrics and Identity Services (IBIS) ($100M-$150M, GSA MAS IT, Small SB, solicitation 10/27/2026); and Security Operation Analytics Rigor (SOAR) ($100M-$150M, GSA MAS IT, Small SB, solicitation 11/18/2026). Additionally, the presentation lists software requirements across multiple GWACs with various dollar ranges and planned award quarters, including Adobe, Salesforce, Splunk, and numerous other enterprise tools. The document emphasizes USCIS's commitment to small business set-asides consistent with FAR 19.101(a) and announces future quarterly engagement dates for FY27.

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July 28, 2026 Ver:1.1

U.S. Citizenship & Immigration Services Office of Contracting

Fiscal Year 2026 4th Quarter Industry Engagement

Disclaimer Disclaimer: The content herein is for planning purposes only, and does not constitute a pre-solicitation notice, an invitation for bid, or request for proposal (quote). There is no obligation by the Government to purchase the products or services within this presentation unless a formal solicitation or invitation for bid is issued, and an order or contract is awarded. All planned procurements are subject to revisions and/or cancellation.

Any requirement that is currently an active solicitation or under source selection will not be further discussed and questions shall be addressed to the Contracting Officer.

Disclaimer (cont.)

It is our purpose to provide you, industry, with the latest and most accurate information possible during these calls. However, we recognize that sometimes errors are made. To minimize and to correct any errors, USCIS will collect all questions asked during this call, review them and provide the responses to all questions asked during the call and we will post our responses on SAM.gov. Those responses will supersede any previous response provided during the call.

Agenda

• Welcome / Opening Remarks

• USCIS Small Business Specialists – Scott Stewart (Alternate SBS)

• USCIS Acting in the Capacity of the Industry Liaison – Daniel Knapp

• INCOMING INDUSTRY LIAISON – Mark Williams

• Portfolio Presentations

• Operations Division – Chandani Hangilipola

• Technology Division – Sara Putnam

• General Q&A

• Closing Remarks

Remarks from USCIS Small Business Specialist

USCIS Small Business Specialist

USCIS Small Business Specialists (SBS) POC Information:

Scott Stewart (Alternate SBS) Scott.e.stewart@uscis.dhs.gov

• USCIS is aligned with Revolutionary FAR Overhaul (RFO) 19.101(a): “provide maximum practicable opportunities in its acquisitions to small business and other small business socioeconomic categories”.

• While RFO 19.111-2 makes clear that the decision to set aside orders placed under multiple-award contracts (GSA FSS & IDC) is at the CO’s discretion, USCIS continues to carefully consider and to utilize small business and specific socioeconomic set-asides where determined appropriate.

mailto:Scott.e.stewart@uscis.dhs.gov

Remarks from USCIS Industry Liaison

USCIS Industry Liaison

FY27 Quarterly Engagements with Industry Schedule 1st: October 27, 2026 2nd: January 26, 2027 3rd: April 27, 2027 4th: July 27, 2027

Notice ID: USCISFY27CONFERENCECALLXXXQUARTER XXX= 1st, 2nd, 3rd, 4th

Operations (OPS) Division Introduction Operations Division provides support to a wide USCIS customer base, purchasing supplies and services to meet the mission.

Customers Administrative Appeals Office (AAO), Equal Opportunity & Inclusion (EOI), External Affairs Directorate (EXA), Refugee, Asylum & International Operations (RAIO), Immigration Records and Identity Services (IRIS), Field Operations Directorate (FOD), Fraud Detection and National Security Directorate (FDNS), Management Directorate, Office of Intake and Document Production (OIDP), Office of Chief Counsel (OCC), Office of the Director (DIR), Office of Privacy (PVY), Office of Policy & Strategy (OP&S), Service Center Operations Directorate (SCOPS), Office of the Chief Financial Officer (OCFO), and Office of Performance and Quality (OPQ).

Type of Acquisitions Supplies and Services utilizing Contracting by Negotiation (RFO Part 15), GSA Schedule (RFO Subpart 8.4 / GSAM/R 538.71), Simplified Acquisitions (RFO 12.201-1 & RFO Part 13), and Orders under Indefinite-Delivery Contracts (RFO Subpart 16.5).

Contracting Officer Team

Chris Hatin, Eric Bishop, Andrew Fonda, Waynette Goodman, David Hershey, Michael Hodahkwen, Victor Martin, Joshua Riley, Rachel Turner, Greg Forrest, Charles Morin, Michael DeBisschop, Jeffrey Bulthuis, Chandani Hangilipola, Arthur Morales

Operations Division Awards Title / APFS Number Contracting

Officer Contact Information Award Number

Quality Control of Digitized Files/ F2026072585 Eric Bishop Eric.M.Bishop@uscis.dhs.gov 47QRCA25DA33

T.O. 70SBUR26F00000081

mailto:M.Bishop@uscis.dhs.gov

Operations Division Cancelled Requirements

Title / APFS Number Contracting Officer Contact Information

Upcoming RFIs (OPS) Division

Title Description Est Date of

RFI

Purpose of RFI Distribution Method

Eric Bishop Associate Chief

Customers:

• Field Operations Division (FOD)

• Immigration Records and Identity Services (IRIS)

OPEXUS eCase Audit Software Licenses APFS Number: F2026074316

Operations Division FY26 4th Quarter APFS Update

Contract Vehicle NAICS Code Dollar Range Current Contract Completion Date

Recompete (Y/N) (incumbent/award#)

GWAC 541519 $500K-$1M N/A N/A

Small Business Program

Request for Information #

Est. Draft Solicitation Release Date (if applicable)

Est Solicitation Release Date Period of Performance

N/A N/A N/A 7/23/2026 9/30/2026-9/29/2031

Program POC & email Contracting Officer & email Contract Specialist & email

Juliette Bonny-Tay Juliette.bonny-tay@uscis.dhs.gov

Charles Morin Charles.j.morin@uscis.dhs.gov

Vanh Phun vanh.phun@uscis.dhs.gov

USCIS has a requirement to procure eight (8) OPEXUS eCase Audit Software Licenses mailto:Juliette.bonny-tay@uscis.dhs.gov mailto:Juliette.bonny-tay@uscis.dhs.gov mailto:Juliette.bonny-tay@uscis.dhs.gov mailto:Charles.j.morin@uscis.dhs.gov mailto:Vanh.phun@uscis.dhs.gov

Eric Bishop Associate Chief

Q&A?

Arthur Morales Associate Chief

Customers:

• Immigration Records and Identity Services (IRIS)

• Identity and Information Management Division (IIMD)

• National Records Center (NRC)

• Verification Division (VER)

Records Operations Support Services (ROSS) APFS Number: F2024067961

Operations Division FY26 4th Quarter APFS Update

Contract Vehicle NAICS Code Dollar Range Current Contract Completion Date

Recompete (Y/N) (incumbent/award#)

GSA MAS 561110 Over $100M 09/30/2026 Koniag Brillient / 70SBUR21C0000015

Small Business Program Request for Information #

Est. Draft Solicitation Release Date (if applicable) Est Solicitation Release Date Period of Performance

8(a) TBD N/A 8/17/2026 3/1/2027 - 02/28/2032

Program POC & email Contracting Officer & email Contract Specialist & email

Matthew Perryn matthew.r.perryn@uscis.dhs.gov

Arthur Morales arthurlawrence.c.morales@uscis.dhs.gov

Erin Johnson erin.e.johnson@uscis.dhs.gov

USCIS National Records Center (NRC) has a requirement for a contractor to provide support services required under this contract include administrative and technical functions in support of records management for the USCIS Records Operations Support Services (ROSS). The successful contractor is to provide records management and maintenance services for the NRC and NRC Extension Site 1 (ES-1), Lee’s Summit, MO, and its sub-office, the File Storage Facility (FSF or HBG), Harrisonburg, VA. The objective of the contract is to provide comprehensive records management services in a manner that ensures efficient, effective, and accountable records responsibility and excellent customer service.

mailto:Matthew.r.perryn@uscis.dhs.gov mailto:erin.e.johnson@uscis.dhs.gov

VER Outreach and Education Services APFS Number: F2026073449

Operations Division FY26 4th Quarter APFS Update

Contract Vehicle NAICS Code Dollar Range Current Contract Completion Date

Recompete (Y/N) (incumbent/award#)

GSA MAS 541611 $5M - $10M 6/25/2025 ECU Communications

LLC/70SBUR22F00000287

Small Business Program

Request for Information #

Est. Draft Solicitation Release Date (if applicable)

Est Solicitation Release Date Period of Performance

Total SB N/A N/A 8/10/2026 9/30/2026 - 9/29/2030

Program POC & email Contracting Officer & email Contract Specialist & email

Iris Thomas iris.r.thomas@uscis.dhs.gov

Antwane Jefferson-Tolbert antwane.jefferson-tolbert@uscis.dhs.gov

Antwane Jefferson-Tolbert antwane.jefferson-tolbert@uscis.dhs.gov

Description: USCIS has a requirement for on-demand, efficient, flexible, and reliable methods and approaches to communicate with the public about new products, functionality and services associated with E-Verify, SAVE, and I-9 programs. Outreach and Education Services is one means by which the Verifications Division (VER) raises awareness about, and professionally markets, existing and novel initiatives that support the E-Verify, SAVE, and I-9 programs.

Active Solicitations Pending Awards

Officer

Status Solicitation / Award Number

Business Process Improvement and Management Support Service (BPIMSS) / F2025071546 Eric Bishop Pending Award 70SBUR26R00000002

(GSA OASIS+, SDVOSB)

Arthur Morales

Michael Hodahkwen Associate Chief

Customers: Administration (ADM); Office of Contracting (OCON);

Directors Office (DIR); Management Directorate (MGMT); Office of Performance & Quality (OPQ); and Refugee, Asylum and International Operations (RAIO), Office of Civil Rights and Equal Employment Opportunity (CREEO)

Language & Interpretation Support Services - RAIO and FDNS APFS Number: F2026073570

Operations Division FY26 4th Quarter APFS Update

Contract Vehicle NAICS Code Dollar Range Current Contract Completion Date

Recompete (Y/N) (incumbent/award#)

Existing IDIQ 541930 $5 - $10 million 9/18/2027 Y Multiple award IDIQ

Small Business Program

Request for Information #

Est. Draft Solicitation Release Date (if applicable)

Est Fair Opportunity Release Date Period of Performance

N/A N/A N/A 8/15/2026 09/19/2026 - 09/18/2027

Program POC & email Contracting Officer & email Contract Specialist & email

Sevda Demirel sevda.c.demirel@uscis.dhs.gov

Michael Hodahkwen michael.p.hodahkwen@uscis.dhs.gov

Benjamin Fournier benjamin.t.fournier@uscis.dhs.gov

Description: U.S. Citizenship and Immigration Services (USCIS) has a requirement to place one or more task orders against USCIS' existing Indefinite Delivery/Indefinite Quantity (IDIQ) vehicles for Language and Interpretation Support Services. USCIS Refugee, Asylum, & International Operations Directorate (RAIO) and Fraud Detection and National Security Directorate (FDNS) continue to require additional Language and Interpretation Support to fulfill mission requirements of completing interviews and various cases.

mailto:sevda.c.demirel@uscis.dhs.gov mailto:michael.p.hodahkwen@uscis.dhs.gov mailto:benjamin.t.fournier@uscis.dhs.gov

Mail Meters, inserters and maintenance APFS Number: F2026073631

Operations Division FY26 4th Quarter APFS Update

Contract Vehicle NAICS Code Dollar Range Current Contract Completion Date

Recompete (Y/N) (incumbent/award#)

GSA MAS 532420 $2 to $5 Million N/A Y / 70SBUR21F00000168

Small Business Program

Request for Information #

Est. Draft Solicitation Release Date (if applicable)

Est Solicitation Release Date Period of Performance

No N/A N/A 08/07/2026 08/10/2026 - 08/09/2031

Program POC & email Contracting Officer & email Contract Specialist & email

David Smart david.j.smart@uscis.dhs.gov

Jeffrey Bulthuis jeffrey.s.bulthuis@uscis.dhs.gov

Andre Stewart andre.b.stewart@uscis.dhs.gov

Description: The Department of Homeland Security, U.S. Citizenship and Immigration Services (USCIS), Management Directorate, Office of Administration, Mail Management Division has identified a need for folding/inserting equipment, mail machine lease, meter rental, and maintenance service (includes parts, labor, travel, and training). The requirement includes providing enterprise reporting that must have one Cloud based reporting database that collectively reports on all OMAS/Commercial metering devices for physical meters.

Enterprise solution must provide United States Postal Service GSA Schedule 48 pricing with IMpb Compliance, for various mail machines postage usage and inserters in various locations throughout the United States through a delivery order to maximize savings and ensure continuous mail operations. The Mail Systems shall meet federal accessibility requirements as contained in Section 508 of the Rehabilitation Act of 1973, as amended.

mailto:david.j.smart@uscis.dhs.gov mailto:Alexis.d.James@uscis.dhs.gov mailto:Alexis.d.James@uscis.dhs.gov mailto:Alexis.d.James@uscis.dhs.gov mailto:Alexis.d.James@uscis.dhs.gov mailto:Alexis.d.James@uscis.dhs.gov mailto:andre.b.stewart@uscis.dhs.gov

Enterprise PC Postage APFS Number: F2026073624

Operations Division FY26 4th Quarter APFS Update

Contract Vehicle NAICS Code Dollar Range Current Contract Completion Date

Recompete (Y/N) (incumbent/award#)

GSA MAS 532420 $2 to $5 Million N/A Y / 70SBUR21F00000168

Small Business Program

Request for Information #

Est. Draft Solicitation Release Date (if applicable)

Est Solicitation Release Date Period of Performance

No N/A N/A 7/22/2026 08/10/2026 - 08/09/2031

Program POC & email Contracting Officer & email Contract Specialist & email

David Smart david.j.smart@uscis.dhs.gov

Michael Hodahkwen michael.p.hodahkwen@uscis.dhs.gov

Bejamin Fournier benjamin.t.fournier@uscis.dhs.gov

Description: The Department of Homeland Security, U.S. Citizenship and Immigration Services (USCIS), Management Directorate, Office of Administration, Mail Management Division has identified a need for folding/inserting equipment, mail machine lease, meter rental, and maintenance service (includes parts, labor, travel, and training). The requirement includes providing enterprise reporting that must have one Cloud based reporting database that collectively reports on all OMAS/Commercial metering devices for physical meters.

Enterprise solution must provide United States Postal Service GSA Schedule 48 pricing with IMpb Compliance, for various mail machines postage usage and inserters in various locations throughout the United States through a delivery order to maximize savings and ensure continuous mail operations. The Mail Systems shall meet federal accessibility requirements as contained in Section 508 of the Rehabilitation Act of 1973, as amended.

mailto:david.j.smart@uscis.dhs.gov mailto:Alexis.d.James@uscis.dhs.gov mailto:Alexis.d.James@uscis.dhs.gov mailto:Alexis.d.James@uscis.dhs.gov mailto:Alexis.d.James@uscis.dhs.gov mailto:Alexis.d.James@uscis.dhs.gov mailto:Alexis.d.James@uscis.dhs.gov mailto:montague.e.williams@uscis.dhs.gov mailto:montague.e.williams@uscis.dhs.gov

Home County Support Services under Miss L Settlement APFS Number: F2026073938

Operations Division FY26 4th Quarter APFS Update

Contract Vehicle NAICS Code Dollar Range Current Contract Completion Date

Recompete (Y/N) (incumbent/award#)

Definitive Contract 624190 $5 to $10 Million 08/11/2026 Y / 70RDAD21C00000011

Small Business Program

Request for Information #

Est. Draft Solicitation Release Date (if applicable)

Est Solicitation Release Date Period of Performance

No N/A N/A 08/04/2026 08/12/2026 - 08/11/2027

Program POC & email Contracting Officer & email Contract Specialist & email

Christopher Tolbert christopher.t.tolbert@uscis.dhs.gov

Jeffrey Bulthuis jeffrey.s.bulthuis@uscis.dhs.gov

Jeffrey Bulthuis jeffrey.s.bulthuis@uscis.dhs.gov

Description: The contractor will assist the beneficiaries covered by the Miss L settlement in reuniting with family. Activities include assistance with parole and employment authorization application processes, acquiring documentation and subsequent actions required for country exit, forms and subsequent actions required for documentation for entry into the U.S., fingerprint collection, scheduling of interviews and appointments at the beneficiaries closest Embassy, a pre-reunification travel plan, booking international travel reservations, facilitating special travel assistance requests, providing pre-departure briefings, pre-embarkation health checks, assistance at the airport of departure and US port of entry, providing beneficiaries with information on post-reunification services including behavioral health services, and providing a help desk with a toll-free number for CONUS and OCONUS callers.

mailto:david.j.smart@uscis.dhs.gov mailto:david.j.smart@uscis.dhs.gov mailto:david.j.smart@uscis.dhs.gov mailto:Alexis.d.James@uscis.dhs.gov mailto:Alexis.d.James@uscis.dhs.gov mailto:Alexis.d.James@uscis.dhs.gov mailto:Alexis.d.James@uscis.dhs.gov mailto:montague.e.williams@uscis.dhs.gov mailto:montague.e.williams@uscis.dhs.gov

Title / APFS Number Contracting

Officer Status Solicitation /

Award Number

Field Office Support Services (FOSS) APFS Number: F2025068409

Michael Hodahkwen

Quote Evaluation

70SBUR26Q00000074

(GSA FSS – FAR 8.4 / RFO 8.4, GSAM/R 538.71)

Sign Language Interpretation Services for the National Capital Region APFS Number: F2026073620

Jeffrey Bulthuis

Quote Evaluation

70SBUR26Q00000121

(GSA FSS – FAR 8.4 / RFO 8.4, GSAM/R 538.71)

Michael Hodahkwen

Victor Martin Associate Chief

Customers: Office Intake & Document Production (OIDP); Office of Security and Integrity (OSI); Fraud Detection and National Security Directorate (FDNS); and Office of the Chief Procurement Officer (OCPO); Administrative Appeals Office (AAO); Office of the Chief Counsel (OCC); Office of Investigations (OI); Service Center Operations Directorate (SCOPS)

Security Support Services (3S) APFS Number: 2026073314

Operations Division FY26 4th Quarter APFS Update

Contract Vehicle NAICS Code Dollar Range Current Contract Completion Date

Recompete (Y/N) (incumbent/award#)

GSA MAS 541611 $50M - $100M 12/10/2026 RiverTech, LLC /

70SBUR21F00000161

Small Business Program Request for Information #

Est. Draft Solicitation Release Date (if applicable)

Est Solicitation Release Date Period of Performance

8(a) GSA MRAS N/A 07/30/2026 Est. 02/11/2027 - 08/10/2031

Program POC & email Contracting Officer & email Contract Specialist & email

John Dismond John.R.Dismond@uscis.dhs.gov

Andrew Fonda Andrew.R.Fonda@uscis.dhs.gov

Joshua S. Riley Joshua.S.Riley@uscis.dhs.gov

Description: USCIS has a requirement for professional security support services for the Office of Security and Integrity (OSI), who provides overall fulfillment of all USCIS mission requirements for security and integrity and the strategic leadership and management of OSI. The order is anticipated to have a Six-month Base Period plus Four Option Periods. USCIS anticipates this requirement to be solicited via GSA MAS.

mailto:John.R.Dismond@uscis.dhs.gov mailto:Andrew.R.Fonda@uscis.dhs.gov mailto:Joshua.S.Riley@uscis.dhs.gov

Technical and Mission Support Services (TAMSS) APFS Number: 2026073076

Operations Division FY26 4th Quarter APFS Update

Contract Vehicle NAICS Code Dollar Range Current Contract Completion Date

Recompete (Y/N) (incumbent/award#)

GSA MAS 541611 $5M - $10M 10/11/2026 Clear Global Solutions /

70SBUR22F00000108

Small Business Program Request for Information #

Est. Draft Solicitation Release Date (if applicable)

Est Solicitation Release Date Period of Performance

SDVOSB Issued via

GSA MRAS N/A 07/30/2026 10/11/2026 - 10/10/2029

Program POC & email Contracting Officer & email Contract Specialist & email

Candace Carmichael Candace.L.Carmichael@uscis.dhs.gov

Andrew Fonda Andrew.R.Fonda@uscis.dhs.gov

Andrea Cline Andrea.K.Cline2@uscis.dhs.gov

Description: USCIS has a requirement for technical and mission support services for the Office of Security and Integrity (OSI). The order is anticipated to have a Base Period plus Two Option Periods. USCIS anticipates this requirement to be solicited via GSA MAS.

mailto:Candace.L.Carmichael@uscis.dhs.gov mailto:Andrea.K.Cline2@uscis.dhs.gov

Card Upgrade Refresh Equipment APFS Number: TBD

Operations Division FY26 4th Quarter APFS Update

Contract Vehicle NAICS Code Dollar Range Current Contract Completion Date

Recompete (Y/N) (incumbent/award#)

TBD 326199 over $100M 6/26/2029 Y / GDIT

70SBUR24D00000002

Small Business Program Request for Information #

Est. Draft Solicitation Release Date (if applicable)

Est Solicitation Release Date Period of Performance

TBD 70SBUR25I00000014 N/A 05/19/2027 04/01/2028 - 03/31/2033

Program POC & email Contracting Officer & email Contract Specialist & email

Isaac Chapa Isaac.R.Chapa@uscis.dhs.gov

Andrew Fonda Andrew.R.Fonda@uscis.dhs.gov

Rachel Turner Rachel.m.turner@uscis.dhs.gov

Description: USCIS is seeking an enhanced and redesigned integrated solution for personalization of secure identification documents. This support shall be for all secure identification cards redesign and production, secure identification card personalization equipment, system software and integration, sustainment/upgrades for the Corbin Production Facility (CPF) and Lee’s Summit Production Facility (LPF) systems influencing the overall USCIS production capability. Both locations house systems, which require periodic maintenance and quick response repairs to ensure the consistent production of the secure identification cards.

mailto:Rachel.m.turner@uscis.dhs.gov

Victor Martin

Ryan Pregot Associate Chief

Customers: Office of the Chief Financial Officer (OCFO); External Affairs (EXA); Human Capital and Training (HCT); and Office of Policy & Strategy (OP&S)

Contact Center Tier 1 (CCT1) APFS Number: 2024068175

Operations Division FY26 4th Quarter APFS Update

Contract Vehicle NAICS Code Dollar Range Current Contract Completion Date

Recompete (Y/N) (incumbent/award#)

GSA Schedule 561422 Over $100M 02/12/2027 GDIT / 70SBUR21F00000089

Small Business Program Request for Information #

Est. Draft Solicitation Release Date (if applicable) Est Solicitation Release Date Period of Performance

N/A 70SBUR25I00000003 08/31/2026 11/01/2026 02/13/2027 – 02/12/2032

Program POC & email Contracting Officer & email Contract Specialist & email

Tiffany Vezina Tiffany.N.Vezina@uscis.dhs.gov

David Hershey David.P.Hershey@uscis.dhs.gov

Way Goodman Waynette.A.Goodman@uscis.dhs.gov

USCIS requires contractor support to operate the Tier 1 level of a multi-tier Contact Center Operation. Services include support to inbound and outbound calls, chats and webform/email inquiries using a model that employs a mix of IVR/IVA, web and voice channels for customers to obtain assistance on citizenship and immigration related information. The Contractor will provide sufficient bilingual operational staff to support the Contact Center Tier 1 interactions and collaborate with the USCIS, and other supporting Contractors involved in improving Contact Center operations. Market research is ongoing, and an acquisition strategy is still to be determined. Government is anticipating exercise of FAR clause 52.217-8, Option to Extend Services under the current task order; this is included in the contract dates herein for planning purposes.

mailto:Tiffany.N.Vezina@uscis.dhs.gov mailto:David.P.Hershey@uscis.dhs.gov mailto:Waynette.A.Goodman@uscis.dhs.gov

Financial Systems Modernization APFS Number: 2026072674

Operations Division FY26 4th Quarter APFS Update

Contract Vehicle NAICS Code Dollar Range Current Contract Completion Date

Recompete (Y/N) (incumbent/award#)

GSA Schedule 541219 $5M to $10M 09/29/2026 Immersion Consulting

/70SBUR23F00000183

Small Business Program Request for Information #

Est. Draft Solicitation Release Date (if applicable) Est Solicitation Release Date Period of Performance

SB N/A N/A 07/31/2026 09/30/2026 – 09/29/2030

Program POC & email Contracting Officer & email Contract Specialist & email

Tiffany Vezina Tiffany.N.Vezina@uscis.dhs.gov

Way Goodman Waynette.A.Goodman@uscis.dhs.gov

LaTonja Ware LaTonja.P.Ware@uscis.dhs.gov

USCIS Office of the Chief Financial Officer requires contractor support to assist with program functional and technical support activities required for USCIS to be successful in the effort to transition (implementation / migration / operation & sustainment) from the current systems (financial/asset management/procurement) to a new modernized solution. The services will require a unique combination of functional and technical expertise in a federal financial, procurement, and asset management system environment with a heavy emphasis on federal accounting, project management, data management, organizational change management, and technical and functional expertise with federal financial and Business Intelligence (BI) reporting systems.

mailto:Tiffany.N.Vezina@uscis.dhs.gov mailto:LaTonja.P.Ware@uscis.dhs.gov

Financial Management Support Services APFS Number: 2025071041

Operations Division FY26 4th Quarter APFS Update

Contract Vehicle NAICS Code Dollar Range Current Contract Completion Date

Recompete (Y/N) (incumbent/award#)

GSA Schedule 541219 $1M to $2M 07/31/2026 Empirical Corp / 70SBUR23F00000169

Small Business Program Request for Information #

Est. Draft Solicitation Release Date (if applicable) Est Solicitation Release Date Period of Performance

SB N/A N/A 07/17/2026 08/01/2026 – 02/28/2029

Program POC & email Contracting Officer & email Contract Specialist & email

Jamila Balamani Jamila.M.Balamani@uscis.dhs.gov

Way Goodman Waynette.A.Goodman@uscis.dhs.gov

LaTonja Ware LaTonja.P.Ware@uscis.dhs.gov

USCIS has a requirement for a contractor to provide financial management and reporting support services to the Office of the Chief Financial Officer (OCFO). This includes performing reviews and reconciliations, responding to Department of Homeland Security (DHS) and audit requirements and requests, and having a data repository tool to investigate accounting transactions posted to the general ledger real time. All support provided by the contractor shall be in accordance with applicable Office of Management and Budget (OMB), Department of Treasury, and DHS regulations. Government is anticipating exercise of FAR clause 52.217-8, Option to Extend Services under the current task order; this is included in the contract dates herein for planning purposes.

mailto:Jamila.M.Balamani@uscis.dhs.gov

Daily Executive News Media Briefing APFS Number: 2026073455

Operations Division FY26 4th Quarter APFS Update

Contract Vehicle NAICS Code Dollar Range Current Contract Completion Date

Recompete (Y/N) (incumbent/award#)

Undetermined at this time 519190 $1M to $2M 9/29/2026 Technology Management Innovative

Solutions / 70SBUR22P00000010

Small Business Program Request for Information #

Est. Draft Solicitation Release Date (if applicable) Est Solicitation Release Date Period of Performance

SB N/A N/A 10/15/2026 2/1/2027 - 1/31/2032

Program POC & email Contracting Officer & email Contract Specialist & email

Heather Newton Heather.S.Newton@uscis.dhs.gov

David Hershey David.P.Hershey@uscis.dhs.gov

Brandon Smith Brandon.A.Smith@uscis.dhs.gov

U.S. Citizenship and Immigration Services (USCIS), Office of Public Affairs (OPA), Media Affairs Division requires contractor's support to provide officials with daily executive news briefings. OPA requires an executive level news briefing of national and local media/social media coverage focusing on USCIS services, operations, and critical partnerships, in addition to other topical areas of interest selected by the agency. USCIS requires preparation and delivery of daily executive news, clips compiled by news analysts familiar with the USCIS's mission, capabilities, and responsibilities by using extensive knowledge of the public affairs industry, federal government, USCIS, and the Department of Homeland Security's respective missions. USCIS is still conducting market research for this requirement and will update this record to reflect.

mailto:Heather.S.Newton@uscis.dhs.gov mailto:Brandon.A.Smith@uscis.dhs.gov

Purchase Card Automated Tool APFS Number: 2026073851

Operations Division FY26 4th Quarter APFS Update

Contract Vehicle NAICS Code Dollar Range Current Contract Completion Date

Recompete (Y/N) (incumbent/award#)

OASIS+ 541611 $1M to $2M 9/29/2026 Paperless Innovations

/ 70SBUR24F00000301

Small Business Program Request for Information #

Est. Draft Solicitation Release Date (if applicable) Est Solicitation Release Date Period of Performance

SB N/A N/A 07/30/2026 09/30/2026-09/29/2031

Program POC & email Contracting Officer & email Contract Specialist & email

Lucy Patterson Lucy.Patterson@uscis.dhs.gov

David Hershey David.P.Hershey@uscis.dhs.gov

Chris Zaman Cristian.a.zaman@uscis.dhs.gov

USCIS seeks to extend licenses and support for the Actus system. Actus is a FedRAMP-certified system, offered on a Software as a Service (SaaS) basis to federal customers. It incorporates all necessary federal financial management policies that regulate purchase card (PCARD) transactions, safeguards for specific audit attributes that DHS and USCIS include in the monthly audits and provides for the automated management of processes associated with PCARD purchases.

mailto:Heather.S.Newton@uscis.dhs.gov mailto:Heather.S.Newton@uscis.dhs.gov mailto:Heather.S.Newton@uscis.dhs.gov mailto:David.P.Hershey@uscis.dhs.gov mailto:Brandon.A.Smith@uscis.dhs.gov

Telecom and IT Support Services APFS Number: 2026074141

Operations Division FY26 4th Quarter APFS Update

Contract Vehicle NAICS Code Dollar Range Current Contract Completion Date

Recompete (Y/N) (incumbent/award#)

GSA 541511 $2M to $5M 12/22/2026 Infinisource Consulting Solutions /

70SBUR22P00000018

Small Business Program Request for Information #

Est. Draft Solicitation Release Date (if applicable) Est Solicitation Release Date Period of Performance

SB(8a) TBD N/A 09/15/2026 12/23/2026-12/22/2030

Program POC & email Contracting Officer & email Contract Specialist & email

Nicole Russo Nicole.Russo@uscis.dhs.gov

David Hershey David.P.Hershey@uscis.dhs.gov

Brandon Smith Brandon.p.Smith@uscis.dhs.gov

USCIS requires that maintenance, upgrade, administration, enhancements and various Telecommunications and Information Technologies services be provided to support External Affairs (EXA) initiatives. The USCIS Contact Center Solutions Branch (CCSB) is seeking the services of a qualified contractor to provide technical and analytical services directly related to the operational programs of USCIS. Expertise is needed in the areas of IVR Systems, statistical data support, and other support services. The requirement includes a need for a broad range of expertise and services for continued business improvement practices, testing, and documentation support at USCIS. Additionally, there is a need for coordination and work with other contractors and vendors that support the mission of USCIS.

mailto:Heather.S.Newton@uscis.dhs.gov mailto:Heather.S.Newton@uscis.dhs.gov mailto:Heather.S.Newton@uscis.dhs.gov mailto:Heather.S.Newton@uscis.dhs.gov mailto:Heather.S.Newton@uscis.dhs.gov mailto:Heather.S.Newton@uscis.dhs.gov mailto:David.P.Hershey@uscis.dhs.gov mailto:Brandon.A.Smith@uscis.dhs.gov mailto:Brandon.A.Smith@uscis.dhs.gov

OneStream Financial Management Services APFS Number: 2026073167

Operations Division FY26 4th Quarter APFS Update

Contract Vehicle NAICS Code Dollar Range Current Contract Completion Date

Recompete (Y/N) (incumbent/award#)

GSA Schedule 541512 $5M to $10M N/A - New Requirement No

Small Business Program Request for Information #

Est. Draft Solicitation Release Date (if applicable) Est Solicitation Release Date Period of Performance

SB 70SBUR26I00000009 N/A 7/22/26 9/30/2026 - 2/28/2029

Program POC & email Contracting Officer & email Contract Specialist & email

Lucy Patterson Lucy.Patterson@uscis.dhs.gov

David Hershey David.P.Hershey@uscis.dhs.gov

LaTonja Ware LaTonja.P.Ware@uscis.dhs.gov

USCIS Office of the Chief Financial Officer (OCFO) has a requirement to obtain professional services to deliver system configuration, productions deployment, and subsequent maintenance of the OneStream system for the Financial Management Division of OCFO. The services are needed for the Financial Management functions of OneStream and will not include work on the Planning Programming and Budget Execution portion of the system.

mailto:Lucy.Patterson@uscis.dhs.gov

Ryan Pregot

Technology Division Awards

Officer Contact Information Award Number

QSTAG / APFS 2025070572 Monty Kurtz Monty.N.Kurtz@uscis.dhs.gov 70SBUR26F00000093

PLANXS II / APFS 2025068410 Monty Kurtz Monty.N.Kurtz@uscis.dhs.gov 70SBUR26F00000130

VEEAM SW / APFS 2025071607 Patrick Gadwah Patrick.C.Gadwah@uscis.dhs.gov 70SBUR26F00000119

Apple 26-01 / APFS 2025071973 Amir Hrnjic Amir.Hrnjic@uscis.dhs.gov 70SBUR26F00000136

OPSWAT SW / APFS NA Patrick Gadwah Patrick.C.Gadwah@uscis.dhs.gov 70SBUR26F00000138

Aternity SW / APFS 2025071587 Amir Hrnjic Amir.Hrnjic@uscis.dhs.gov 70SBUR26F00000149

Solarwinds SW / APFS 2025071606 Amir Hrnjic Amir.Hrnjic@uscis.dhs.gov 70SBUR26F00000148

CITP 26-01 / APFS 2025071967 Amir Hrnjic Amir.Hrnjic@uscis.dhs.gov 70SBUR26F00000127

ITAM IV / APFS 2025071445 Amir Hrnjic Amir.Hrnjic@uscis.dhs.gov 70SBUR26F00000133

Technology Division Cancelled Requirements Title / APFS Number Contracting Officer Contact Information

Upcoming RFIs (Technology)

Title Description Est Date of

RFI

Purpose of RFI Distribution Method

IBIS Immigration Biometrics & Identity Services (IBIS)

FY26, Q3

(closes May 3)

Market Research GSA eBuy

SOAR Security Operation Analytics Rigor (SOAR)

FY26, Q3

Pending

Market Research GSA eBuy

EIS

Contact Center II

Enterprise Contact Center Services

FY26, Q4 Market Research GSA MRAS

EPIC II Enterprise Platform for Integrated Citizen Development

(EPIC) II

FY27, Q1 Market Research SAM.gov

Technology (Tech) Division Patrick Gadwah Associate Chief

Customers: Applied Technology Division (ATD), IT Field Services Division (ITFSD), Resource Management Division (RMD), Systems Delivery Division (SDD)

Enterprise Gateway and Integration Services (EGIS) III APFS Number: 2026073271

Technology Division FY26 4th Quarter APFS Update

Contract Vehicle NAICS Code Dollar Range Current Contract Completion Date

Recompete (Y/N) (incumbent/award#)

GSA MAS IT 541512 $50M - $100M 05/31/2027 Ekagra Partners LLC

70SBUR22F00000246

Small Business Program Request for Information #

Est. Draft Solicitation Release Date (if applicable) Est Solicitation Release Date Period of Performance

Total SB 70SBUR26I00000011 N/A January 2027 06/01/2027 – 05/31/2032 Program POC & email Contracting Officer & email Contract Specialist & email

Sumit Maratha Sumit.Maratha@uscis.dhs.gov

Monty Kurtz Monty.N.Kurtz@uscis.dhs.gov

Sieanna Seward Sieanna.R.Seward@uscis.dhs.gov

Description: USCIS has a requirement for Enterprise Gateway and Integration Services (EGIS) III. Historically, EGIS has served as the enterprise integration backbone connecting USCIS internal systems with Department of Homeland Security (DHS), interagency, and external partners. While this core mission remains critical, EGIS will also expand this role supporting national security, immigration system integrity and advanced adjudication operations with key mission including: National security vetting and evolving immigration policies; screening immigration benefit applicants; protecting immigration benefits and work authorization integrity; advanced data integration, analytics, AI-enabled anomaly detection, and decision support; agility, rapid delivery, operational excellence, transparency, and reduced duplication; fraud detection, risk scoring, and investigative data workflows. An RFI was posted on SAM.gov in March 2026. As of July 2026 we are in the acquisition planning phase of this acquisition, as such, some of the APFS fields may change over the coming months. The APFS record will continually be updated once changes to the strategy are known.

mailto:sumit.maratha@uscis.dhs.gov mailto:Monty.N.Kurtz@uscis.dhs.gov mailto:Sieanna.R.Seward@uscis.dhs.gov

Title / APFS Number Contracting Officer

Status Solicitation / Award Number

CITP 26-02 / 2025071968 Amir Hrnjic Pending Award 70SBUR26Q00000092

IVT / NA Amir Hrnjic Pending Award 70SBUR26Q00000128

Open Path Scanners / 2026072878 Amir Hrnjic Pending Award 70SBUR26F00000088

Adobe SW / NA Amir Hrnjic Pending Award 70SBUR26F00000118

Patrick Gadwah

Andres Fuentes Associate Chief

Customers:

• Information Security Division (ISD)

• Transformation Delivery Division (TDD)

Technology Division FY26 4th Quarter APFS Update

Contract Vehicle NAICS Code Dollar Range Current Contract Completion Date

Recompete (Y/N) (incumbent/award#)

8(a) STARS III 541512 $20M - $50M 07/29/2027 Yes

Cyber Security Innovations, LLC

70SBUR22F00000247

Small Business Program Request for Information #

Est. Draft Solicitation Release Date (if applicable) Est Solicitation Release Date Period of Performance

8 (a) N/A N/A 9/21/2026 06/14/2027 – 06/13/2031 Program POC & email Contracting Officer & email Contract Specialist & email

Megan Kane Megan.r.Kane@uscis.dhs.gov

Sylwia Salkic Sylwia.Salkic@uscis.dhs.gov

Steven Fusco Steven.a.Fusco@uscis.dhs.gov

Description: USCIS has a requirement for Information Assurance Security Services(IASS). As USCIS integrates artificial intelligence (AI) / machine learning (ML) and other emerging technologies into our operations, it is imperative to elevate our cyber vigilance. This means ensuring systems are not only resilient to adversarial attacks but also uphold ethical standards that reflect organizational values and societal expectations. The Information Security Division (ISD) seeks a next generation of ISSOs to lead the charge. The IASS resources will continue to perform the day-to-day implementation and validation of IT Security requirements, including ensuring the protection of our systems, data, and environment from malicious users, and to support continuous monitoring activities.

These specialized ISSOs are critical to maintaining the security of our systems, assets, and data to avoid or minimize the impact of events.

Information Assurance Security Services III (IASS3) APFS Number: F2025070005 mailto:Megan.r.Kane@uscis.dhs.gov mailto:Celina.R.Hemngway@uscis.dhs.gov mailto:Celina.R.Hemngway@uscis.dhs.gov mailto:Celina.R.Hemngway@uscis.dhs.gov mailto:Sylwia.Salkic@uscis.dhs.gov mailto:Sylwia.Salkic@uscis.dhs.gov mailto:Sylwia.Salkic@uscis.dhs.gov

Date

Recompete (Y/N) (incumbent/award#)

GSA HACS 8(a) 541519 $50M - $100M 02/15/2027 Yes

AretecSBD, LLC

70SBUR23F00000064

Small Business Program Request for Information #

Est. Draft Solicitation Release Date (if applicable) Est Solicitation Release Date Period of Performance

8 (a) N/A N/A 8/11/2026 11/16/2026 – 11/15/2030 Program POC & email Contracting Officer & email Contract Specialist & email

Samona Barnett Samona.L.Barnett@uscis.dhs.gov

Andres Fuentes Andres.a.Fuentes@uscis.dhs.gov

Sylwia Salkic Sylwia.Salkic@uscis.dhs.gov

Description: USCIS is establishing this record to provide industry with the earliest possible announcement of a major procurement. USCIS has a requirement for Cyber Security Support Services (C3S) II that will utilize GSA HACS 8(a). The C3S-Operations contractor will have a primary responsibility to provide the ability to identify, protect, detect, respond, and recover from cybersecurity threats and incidents. This ability will require highly specialized skill sets with significant experience and the ability to provide ongoing best practices. The limited number of available Government staff with these skillsets make it essential to find commercial sources to supply these services. Commercial sources should also be able to provide cutting edge cybersecurity industry best practices. The contracted services will be required for the foreseeable future and a three-year period of performance is anticipated.

Cyber Security Support Services (C3S) – Operations II APFS Number: F2025070136 mailto:Samona.L.Barnett@uscis.dhs.gov mailto:Andrew.R.Fonda@uscis.dhs.gov mailto:Andrew.R.Fonda@uscis.dhs.gov mailto:Andrew.R.Fonda@uscis.dhs.gov mailto:Andrew.R.Fonda@uscis.dhs.gov

Date

Recompete (Y/N) (incumbent/award#)

GSA HACS 8(a) 541519 $50M - $100M 07/24/2027 Yes

Zen Strategics, LLC

70SBUR23F00000073

Small Business Program Request for Information #

Est. Draft Solicitation Release Date (if applicable) Est Solicitation Release Date Period of Performance

8 (a) N/A N/A 08/13/2026 04/25/2027 – 04/24/2031 Program POC & email Contracting Officer & email Contract Specialist & email

Samona Barnett Samona.L.Barnett@uscis.dhs.gov

Andres Fuentes Andres.A.Fuentes@uscis.dhs.gov

Sylwia Salkic Sylwia.Salkic@uscis.dhs.gov

Description: Information Security Division (ISD) has a continued need to procure Architecture support which includes: the design, deployment, operation and maintenance of cybersecurity tools, reviewing USCIS source code, assessing the security and effectiveness of USCIS systems, security tools and processes, providing security architecture expertise to other OIT divisions, securing USCIS Networks, operating the USCIS vulnerability management program, and developing / deploying solutions to automate the security compliance of USCIS systems hosted in cloud environments. USCIS intends to utilize GSA HACS 8(a) for the re-compete of the C3S-Architecture II task order.

Cyber Security Support Services (C3S) – Architecture II APFS Number: F2025070335 mailto:Samona.L.Barnett@uscis.dhs.gov mailto:Andrew.R.Fonda@uscis.dhs.gov mailto:Andrew.R.Fonda@uscis.dhs.gov mailto:Andrew.R.Fonda@uscis.dhs.gov mailto:Andrew.R.Fonda@uscis.dhs.gov mailto:Andrew.R.Fonda@uscis.dhs.gov

Title / APFS Number Contracting Officer

Status Solicitation / Award Number

Continuous Monitoring & Agile Security Services (CMASS) IV APFS Number: F2025069990

Sylwia Salkic In Evaluation 70SBUR26R00000008 / TBD (GSA 8(a) STARS III)

Identity, Credential, and Access Management Enterprise Services III

(ICAM-ES III)

Celina Hemingway

Awarded 70SBUR25Q00000114/ 70SBUR26F00000139

(GSA FSS – FAR 8.4 / RFO 8.4, GSAM/R 538.71)

Outcome-Based Delivery and DevOps Services (ODOS) 3.1 APFS Number: F2024066162

Celina Hemingway

In Evaluation 70SBUR26Q00000001 /TBD

(GSA FSS – FAR 8.4 / RFO 8.4, GSAM/R 538.71)

Zero Trust Integration Services-2

(ZTIS-2)

APFS Number: F2026072506

Sylwia Salkic Awarded 70SBUR26R00000005 / 70SBUR26F00000110 (GSA 8(a) STARS III)

Title / APFS Number Contracting Officer

Status Solicitation / Award Number

Governance, Communications, Assessments & Classified Services

(GCACS) IV

APFS Number: F2025070000

Sylwia Salkic In Evaluation 70SBUR26R00000009/TBD (GSA 8(a) STARS III)

Andres Fuentes

Jonathan Latson

Customer: National Security Division (NSD)

Date

Recompete (Y/N) (incumbent/award#)

GSA MAS IT 541512 $100M - $150M N/A No

Small Business Program Request for Information #

Est. Draft Solicitation Release Date (if applicable) Est Solicitation Release Date Period of Performance

Small 70SBUR26I00000015 N/A 10/27/2026 7/1/2027 – 6/30/2032 Program POC & email Contracting Officer & email Contract Specialist & email

April Clutter april.d.clutter@uscis.dhs.gov

Jonathan Latson jonathan.s.Latson@uscis.dhs.gov

Brenda Palmer Brenda.m.palmer@uscis.dhs.gov

The USCIS Immigration Biometrics and Identity Services (IBIS) project will deliver secure, scalable, and modern IT solutions supporting data analytics, machine learning, entity resolution, biometrics and identity management, and scheduling for the nation’s immigration system. Leveraging agile methodologies and advanced Development, Security, and Operations (DevSecOps) practices, multi-disciplinary teams develop, operate, and maintain cloud-based applications using a robust suite of open-source and commercial tools. The project emphasizes automation, continuous integration and delivery, and strict adherence to federal security, privacy, and accessibility standards. Teams are responsible for end-to-end development, operations, security, and technical support, ensuring high-quality code, rapid incident response, and comprehensive documentation. This integrated approach enables USCIS to efficiently and securely manage complex identity and biometrics systems for both internal and public-facing applications.

Immigration Biometrics and Identity Services (IBIS) APFS Number: F2026074005

Date

Recompete (Y/N) (incumbent/award#)

GSA MAS IT 541512 $100M - $150M N/A No

Small Business Program Request for Information #

Est. Draft Solicitation Release Date (if applicable) Est Solicitation Release Date Period of Performance

Small 70SBUR26I00000016 N/A 11/18/2026 7/20/2027 - 7/19/2030 Program POC & email Contracting Officer & email Contract Specialist & email

Christina Prat christina.m.prat@uscis.dhs.gov

Patricia Simon patricia.m.simon@uscis.dhs.gov

Nicholas Barrett nicholas.p.barrett@uscis.dhs.gov

Description: U.S. Citizenship & Immigration Services (USCIS) has a requirement for Security Operation Analytics Rigor (SOAR), consisting of teams to provide development, security, operations (DevSecOps), data processing and analytic services to support USCIS, Information Technology (IT) development delivery services.

These services primarily provide identification of Fraud, National Security and Public Safety concerns. The teams focus will be on performing development, security, and operational support activities. The team will also perform, enhancements and refinements of algorithms as well as standardizing large-scale, complex, internal and external applications. All applications in the portfolio employ a baseline set of DevSecOps development postures along with USCIS required development gates, safeguards and requirements. They can be categorized into several overarching categories: Case Management, Investigation, Data Storage / Operations, Screening and Vetting, Immigration Operations, Immigration Law Enforcement, and Intelligence Operations. Requirement Mailbox: soar-mailbox@uscis.dhs.gov.

Security Operation Analytics Rigor (SOAR) APFS Number: F2026073388 mailto:christina.m.prat@uscis.dhs.gov mailto:patricia.m.simon@uscis.dhs.gov mailto:nicholas.p.barrett@uscis.dhs.gov mailto:soar-mailbox@uscis.dhs.gov mailto:soar-mailbox@uscis.dhs.gov mailto:soar-mailbox@uscis.dhs.gov

Jonathan Latson

Sara Putnam

Customer: Enterprise Infrastructure Division (EID)

Microsoft 365 Management, Operational Support, and Enhancements (MOSE) APFS Number: F2026073690

Technology Division FY26 4th Quarter APFS Update

Contract Vehicle NAICS Code Dollar Range Current Contract Completion Date

Recompete (Y/N) (incumbent/award#)

8(a) STARS III 541519 $20M-$50M 2/28/2027 (Y)(Protégé Health Services, LLC/70SBUR22C00000009)

Small Business Program

Request for Information #

Est. Draft Solicitation Release Date (if applicable)

Est Solicitation Release Date Period of Performance

8(a) 70SBUR26I00000017 N/A 8/25/2026 3/1/2027-2/28/2032

Program POC & email Contracting Officer & email Contract Specialist & email

Lisa Walker Lisa.T.Walker@uscis.dhs.gov

Brittany Willette Brittany.B.Willette@uscis.dhs.gov

Vanessa O’Dee Vanessa.K.Odee@uscis.dhs.gov

Description: This Operations and Maintenance Services requirement will assist USCIS to operate, optimize, enhance and maintain existing M365 services, onboard new M365 services, and plan and develop strategies for future service sustainment, not limited to, but including: Core productivity applications (Word, Excel, PowerPoint, Outlook, OneNote); Collaboration and Communication (Microsoft Team, SharePoint Online, OneDrive for Business, Loop, Whiteboard); Security and Compliance (Microsoft Purview, Defender, Entra ID, Intune, Rights Management and Information protection); Power Platform (Power Bi, Apps, Automate and Virtual Agents); Project and Task Management (Planner, To Do, List); Additional Services and Tools (Booking, Forms, Stream, Sway); Artificial Intelligence and Automation (Microsoft Copilot). Assisting in planning and executing the rollout of Copilot /AI service in accordance with DHS and USCIS security and privacy policies as well as additional Microsoft 365 Services, USCIS may choose to adopt. Additionally, USCIS needs support for M365 service integrations with both Microsoft and non-Microsoft Technologies, e.g., AirWatch, ServiceNow, Archive360, JAMF, and AgilQuest.

mailto:Michael.J.Duquette@uscis.dhs.gov mailto:Sara.K.Putnam@uscis.dhs.gov mailto:Vanessa.K.Odee@uscis.dhs.gov

Title / APFS Number Contracting Officer

Status Solicitation / Award Number eAuto / F2025068551 Lora Gross Evaluation 70SBUR26Q00000071

(GSA FSS – FAR 8.4 / RFO 8.4, GSAM/R 538.71)

Sara Putnam

Software Requirements

APFS no. Title Contract Vehicle

Dollar Range

Award Quarter

N/A BOX.com GWAC Under SAT Q1

N/A Milestone Enterprise Software License and Maintenance GWAC Under SAT Q1

2025071367 Alfresco GWAC $2M to $5M Q2

2025072097 AlgoSec Subscription Software Licenses GWAC $500k to $1M Q2

2025071424 Apigee Software GWAC $500k to $1M Q2

N/A Blanco GWAC Under SAT Q2

2025071430 Docker Desktop Software Licenses GWAC $350k to $500k Q2

2025072096 Gallagher Enterprise Software Licenses GWAC $350k to $500k Q2

2025072113 InfoBlox GWAC $350k to $500k Q2

Vehicle

Dollar Range

Award Quarter

2025071601 NetAPP GWAC $2M to $5M Q2

2025071435 Open Text Captiva GWAC $500k to $1M Q2

2025071438 Palo Alto GWAC $1M to $2M Q2

2025071477 Prisma Cloud (TwistLock) GWAC $2M to $5M Q2

2025071602 Quest GWAC $1M to $2M Q2

2025071339 RedHat GWAC $2M to $5M Q2

2025071069 Salesforce GWAC $10M to $20M Q2

2025071368 Tableau GWAC $2M to $5M Q2

N/A Veritas GWAC Under SAT Q2

Vehicle

Dollar Range

Award Quarter

2025071594 VMware GWAC $2M to $5M Q2

2025071597 Riverbed (Aternity) GWAC $1M to $2M Q3

2025071369 GovDelivery GWAC $2M to $5M Q3

2025071371 MuleSoft GWAC $5M to $10M Q3

2025071540 OpenText Load Runner and Functional

Tester GWAC $2M to $5M Q3

2025071606 Solarwinds GWAC $350k to $500k Q3

2025071483 Splunk GWAC $10M to $20M Q3

2025071607 VEEAM GWAC $350k to $500k Q3

2025071590 Adobe GWAC $5M to $10M Q4

Vehicle

Dollar Range

Award Quarter

2025071751 Artificial Intelligence Gateway Software

- LASSO GWAC $5M to $10M Q4

2025071426 Citrix Software Renewal GWAC $1M to $2M Q4

2025071338 Confluent Kafka GWAC $5M to $10M Q4

2025071124 CoreLight GWAC $1M to $2M Q4

2025072115 Flexera FlexNet GWAC $500k to $1M Q4

2025071123 Gigamon GWAC $2M to $5M Q4

2025071598 Informatica GWAC $1M to $2M Q4

2025071600 JAMF GWAC $350k to $500k Q4

2026073064 Pexip GWAC $1M to $2M Q4

Vehicle

Dollar Range

Award Quarter

N/A Qflow GWAC Under SAT Q4

2025071336 Rancher GWAC $1M to $2M Q4

2025071439 Senzing Software Renewal GWAC $500k to $1M Q4

2025072083 Uipath GWAC $2M to $5M Q4

2025071441 Vault GWAC $1M to $2M Q4

General Questions and Answers

Closing - USCIS Industry Liaison

• Tell us what you think? Send your comments to:

uscis_vendoroutreach@uscis.dhs.gov

FY27 Quarterly Engagements with Industry Schedule

• 1st: October 27, 2026

• 2nd: January 26, 2027

• 3rd: April 27, 2027

• 4th: July 27, 2027

All calls are held at 1:00 PM Eastern (Remember, first month of the quarter, last Tuesday of the month, at 1pm ET) Self- REGISTRATION!

mailto:uscis_vendoroutreach@uscis.dhs.gov

U.S. Citizenship & Immigration Services� Office of Contracting�
Disclaimer
Disclaimer (cont.)
Agenda
Slide Number 5
USCIS Small Business Specialist
Slide Number 8
USCIS Industry Liaison
Operations (OPS) Division
�Operations Division Awards
�Operations Division Cancelled Requirements

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