Industry Call FY26 Q4 QAs-Final.pdf

Associate Chief CO Requirement Slide # Draft / Final

Question Response

When USCIS conducts a market-research poll or other capability screening under FAR Part 10, will USCIS publicly disclose when that process has been completed and whether USCIS has identified a group of contractors for additional market-research engagement? Will USCIS commit to publishing the number and names of contractors invited to participate in a capability demonstration, one-on-one meeting, follow-on RFI, or other individual market-research engagement under FAR Part 10?

Market research methods and approaches to be employed are dependent on the specific facts and circumstances of each procurement; this includes the scope and manner of any public or targeted sharing of information related to the market research methods utilized.

If additional information is sought related to a particular requirement, it is recommended that you reach out to the cognizant Contracting Officer, who will provide any appropriate information depending on the specific facts and circumstances of the issue at hand.

When USCIS uses RFO FAR Subpart 8.4 and GSAM/R Subpart 538.71 to determine which FSS contractors will receive an RFQ, will USCIS publicly disclose when the RFQ recipient pool has been established? Will USCIS commit to publishing the number and names of the FSS contractors identified to receive the RFQ?

Thank you very much for your inquiry. USCIS will not publicly disclose the number and/or names of the specific participant list for solicitations. However, in the future, we will be using the public acquisition forecast system (APFS) to inform industry that solicitation issuance has occurred.

Ryan Pregot David Hershey Contact Center Tier 1 (CCT1) (APFS Number: 2024068175)

Draft Slide #39 Could USCIS confirm that the CCT1 procurement will be full and open/unrestricted? USCIS is currently in progress for approvals on business size for the solicitation.

Ryan Pregot David Hershey Contact Center Tier 1 (CCT1) (APFS Number: 2024068175)

Draft Slide #39 Does USCIS anticipate having a dedicated industry day for the CCT1 procurement before issuing the final RFP?

After a pre-solicitation has been issued we plan on holding an industry day before the solicitation is released.

Ryan Pregot David Hershey Contact Center Tier 1 (CCT1) (APFS Number: 2024068175)

Draft Slide #39

During previous industry day Q&A sessions, USCIS indicated that the overall strategy and design of the CCT1 scope of work may evolve to incorporate “further automation.” Can USCIS provide an update on its current thinking and advise whether Offerors should anticipate any significant changes to the PWS?

The PWS will have some changes from the previous contract. The PWS will model closer to the previous PWS from the existing contract.

Ryan Pregot David Hershey Contact Center Tier 1 (CCT1) (APFS Number: 2024068175)

Draft Slide #39

The March 2025 draft PWS included multiple references to process improvement, including a dedicated key personnel position for this function. However, this position no longer appears in the January 2026 draft PWS. Does USCIS anticipate including this position as a key personnel role in the final RFP?

The draft PWS from January is currently under editing and key personnel has not been fully vetted. Please also see the previous question, our PWS will resemble / model more of the existing contract methods and delivery.

Ryan Pregot David Hershey Contact Center Tier 1 (CCT1) (APFS Number: 2024068175)

Draft Slide #39 Does USCIS anticipate releasing the RFP on GSA eBuy, SAM.gov, or both? GSA eBuy is where the solicitation will be posted.

Sara Putnam Lora Gross EIS Contact Center II (Est.

RFI Date FY26, Q4) Draft Slide #50?

Is the EIS Contact Center II, slide 44, being acquired under other than the EIS contract? Or is it an opportunity for Industry to on-ramp to the EIS contract at the end of Option Year 1?

responses for industry?

The requirement referenced on this slide is pertaining to a requirement that will have market research and an anticipated solicitation issued under the EIS Contract vehicle. This is not an opportunity for any on-ramping to the EIS contract.

Patrick Gadwah Monty Kurtz

Enterprise Platform for Integrated Citizen Development

(EPIC) II

(Est. RFI Date FY27, Q1) Draft Slide #50?

With the limited spend in FY26 on EPIC, how does the government anticipate using the EPIC II vehicle, slide 44, for future requirements? The requested information will not be provided at this time.

Andres Fuentes Sylwia Salkic Information Assurance Security Services III (IASS3) (APFS Number: F2025070005)

Draft Slide #62 Will USCIS be releasing the final IASS III solicitation to all current STARS III contract holders, or only to those contract holders in the Emerging Technologies (ET) Pool?

USCIS is currently actively working on the IASS 3 requirement and have not determined the strategy as of yet

Andres Fuentes Sylwia Salkic Information Assurance Security Services III (IASS3) (APFS Number: F2025070005)

Draft Slide #62 Does USCIS intend to release a draft PWS (or similar) before the final solicitation to help Industry understand any updated tasks and/or requirements for the program relative to the last solicitation in FY 2022?

USCIS is currently actively working on the IASS 3 requirement and have not determined the strategy as of yet

Jonathan Latson Jonathan Latson Immigration Biometrics and Identity Services (IBIS) (APFS Number: F2026074005)

Draft Slide #71

With the performance and compliance expectations described as “stringent”, requirements of “mature, high-performing DevSecOps teams” and the level of FTE’s required, would the government reconsider making Immigration Biometrics and Identity Services (IBIS), slide 57, a full & open/unrestricted opportunity with a potential of high small-business content (30-40%) to meet the mission?

The procurement strategy for IBIS has not been finalized. However, at this time, the government anticipates there are sufficient small businesses capable of meeting the government's need. If that changes, APFS will be updated accordingly.

Disclaimer: The response to the questions provided herein may differ from the solicitation that is released for the requirement. Industry should reference the released solicitation and not hold the government liable for any responses listed herein.

TECHNOLOGY DIVISION

FY26 Q4 Industry Call Q&As (Jul 28, 2026)

OPERATIONS DIVISION

PRE-CALL SUBMITTED QUESTIONS

General OCON

Jonathan Latson Jonathan Latson Immigration Biometrics and Identity Services (IBIS) (APFS Number: F2026074005)

Draft Slide #71

Regarding the USCIS Immigration Biometrics and Identity Services opportunity (IBIS, APFS Record No. F2026074005), has USCIS completed a market-research poll, capability screening, or other process under FAR Part 10 to identify contractors for a capability demonstration, one-on-one government-industry meeting, follow-on RFI, or other individual market-research engagement? If so, can USCIS provide the number and names of those contractors?

Following the release of the IBIS RFI to GSA e-Buy, the government did meet with a number of small and large GSA MAS contract holders to conduct additional market research. The number and names of those GSA contract holders will not be released at this time.

Jonathan Latson Jonathan Latson Immigration Biometrics and Identity Services (IBIS) (APFS Number: F2026074005)

Draft Slide #71 Regarding IBIS, has USCIS made any preliminary or final determination under RFO FAR Subpart 8.4 and GSAM/R 538.7103-3(a)(2) concerning which FSS contractors would receive an RFQ? If so, can USCIS provide the number and names of those FSS contractors?

The specific GSA MAS contract holders that the government will solicit under the new RFO procedures has not been finalized. Once vendors are selected, the government does not anticipate releasing their names nor the number of contract holders solicited.

Jonathan Latson Patricia Simon Security Operation Analytics Rigor (SOAR) (APFS Number: F2026073388)

Draft Slide #72 Could you please clarify if the SOAR opportunity will be a small business set-aside or unrestricted opportunity. APFS indicates small business but the USCIS slides say "TBD".

https://apfs-cloud.dhs.gov/record/73388/public-print/.

Although market research has not been finalized, the agency currently anticipates that the SOAR requirement will be suitable for competition among small businesses.

Jonathan Latson Patricia Simon Security Operation Analytics Rigor (SOAR) (APFS Number: F2026073388)

Draft Slide #72 Have 1:1 sessions been held for SOAR or will there be sessions scheduled prior to FRFP? I heard there were 1:1 session held with small businesses for IBIS.

One-on-one sessions are not anticipated at this time for SOAR.

Jonathan Latson Patricia Simon Security Operation Analytics Rigor (SOAR) (APFS Number: F2026073388)

Draft Slide #72

Regarding the USCIS Security Operation Analytics Rigor opportunity (SOAR, APFS Record No.

F2026073388), has USCIS completed a market-research poll, capability screening, or other process under FAR Part 10 to identify contractors for a capability demonstration, one-on-one government-industry meeting, follow-on RFI, or other individual market-research engagement? If so, can USCIS provide the number and names of those contractors?

USCIS released an RFI and did not intend to release the names or number of the contractors that responded, however we will consider the request to see if it is feasible.

Jonathan Latson Patricia Simon Security Operation Analytics Rigor (SOAR) (APFS Number: F2026073388)

Draft Slide #72

Regarding SOAR, has USCIS made any preliminary or final determination under RFO FAR Subpart 8.4 and GSAM/R 538.7103-3(a)(2) concerning which Federal Supply Schedule (FSS) contractors would receive an RFQ? If so, can USCIS provide the number and names of those FSS contractors?

The Government has not finalized its acquisition strategy for SOAR. Should the agency continue with a procurement under FAR Subpart 8.4, a solicitation will be issued in accordance with the FAR, GSAM, and Agency procedures.

Are there contracting vehicles that USCIS uses most often?

The agency uses market research, including acquisition history and RFIs, to determine the acquisition plan. The agency also considers vehicle Tier/Best in Class rankings. There's not one generic answer to this - each requirement is unique.

Does USCIS plan to continue releasing solicitations by invite only to select RFI respondents for the foreseeable future?

Whether or not USCIS elects to utilize the procedures in GSAM Subpart 538.71 will depend upon the circumstances of each individual acquisition.

For acquisitions sent to a subset of vendors, specifically for MAS task orders, can USCIS confirm that FAR 8.404(f) is applicable and and schedule contractor can request a copy of the solicitation? Or is that OBE with the RFO?

In situations where USCIS elects to use the procedures in GSAM Subpart 538.71, it will directly solicit GSA MAS contract holders. In general, USCIS will not provide an RFQ to a schedule contract simply because it requests it.

We understand and respect that USCIS will not announce who has been selected for a Limited Distribution. However, if an industry member responded to the RFI, would USCIS be able to confirm to the industry member that they have [or have not] been selected... even if that decision is preliminary ?

The USCIS Contracting Officer may elect to update the APFS record to reflect when a solicitation has been issued to GSA MAS contract holders (when using GSAM Subpart 538.71 procedures).

Additional notice(s) to GSA MAS contract holders not receiving the solicitation are not anticipated to be given.

Does USCIS have a plan to look at SEWP VI as a vehicle for purchasing with the closing of CIO-

SP3?

USCIS reviews numerous GSA (including the FSS) and GWAC offerings (including SEWP) when exploring potential sources of goods and services.

How will potential invitees to these bids know they are part of the invitee pool so they can start building strong teams?

A GSA MAS contractor solicited under the GSAM Subpart 538.71 procedures will know they have been selected to participate when they receive the solicitation. No advanced notice will be given.

If bidders are not aware of an opportunity until after RFIs are due, can industry submit market research for USCIS' consideration after the RFI window has closed, or is the RFI now the de facto gate for these proposals if industry wants to receive the RFQ?

The RFI process is a targeted market research tool. The government conducts both tactical and strategic market research of the marketplace, including identification of potential sources for goods and services. A vendor is always free to submit a list of its capabilities to the government.

The government may or may not expend resources in reviewing this information if it's not part of a specific RFI process.

We understand and respect that USCIS will not announce who has been selected for a Limited Distribution. However, if an industry member responded to the RFI, would USCIS be able to confirm to the industry member that they have [or have not] been selected... even if that decision is preliminary ?

The USCIS Contracting Officer may elect to update the APFS record to reflect when a solicitation has been issued to GSA MAS contract holders (when using GSAM Subpart 538.71 procedures).

Additional notice(s) to GSA MAS contract holders not receiving the solicitation are not anticipated to be given.

What became of USCIS Fraud Investigation National Security Coordinated Heuristics (FINCH)? FINCH was awarded in fiscal year 2022.

General

During and Post Call Questions and Answers

When you say the selected pool of vendors, is that everyone who responded to the RFI? Or is it a subset of specific respondents to the RFI?

In general, USCIS will identify sources for solicitation through its market research efforts. These may include distribution of an RFI and review of responses, one-on-one vendors discussions, and other market research tools available to USCIS. Based on the circumstances of the individual acquisition, and results of the market research, the Contracting Officer will determine a procurement strategy. If that strategy includes use of the procedures at GSAM Subpart 538.71, the CO may directly distibute the solicitation to a select group of GSA MAS contract holders. This group may contain contractors who submitted RFI responses, but is not limited to RFI respondents. The Contracting Officer may elect to solicit other sources identified during market research that did not respond to the RFI.

Will USCIS release the number of vendors who've been selected to receive solicitations (since we know you won't release names of vendors)?

It is not anticipated that USCIS will release the quantity of vendors solicited for each solicitation.

Arthur Morales Arthur Morales Records Operations Support Services (ROSS)

Final Slide #17 Is the ROSS recompete going to include an evaluation of new technologies or just services on existing systems?

Just services on existing systems

Arthur Morales Arthur Morales Records Operations Support Services (ROSS)

Final Slide #17 On the the award for KONIAG (Record Operations Support Services [Ross] / APFS Record F2024067961). I'm assuming the RFI was already released, maybe in March timeline?

RFI was issued on Feb 2026

Arthur Morales Antwane Jefferson-Tolbert VER Outreach and Education Services

Final Slide #18 For Outreach and Education will there be an RFI for this effort? No RFI will be issued for this effort

Eric Bishop Eric Bishop Business Process Improvement and Management Support Service (BPIMSS)

Final Slide #19

Did we hear Sept 13 for BPMS decision?

That is in our evaluations right now. So it's in a source selection. That will be on lockdown until we get an award. The period of performance on that is supposed to start September 30th. So the best we could say is that the award will be made before then.

Eric Bishop Eric Bishop Business Process Improvement and Management Support Service (BPIMSS)

Final Slide #19 Do you have a timeline for when the evaluation will be complete for the business process improvement and management support services opportunity?

That is in our evaluations right now. So it's in a source selection. That will be on lockdown until we get an award. The period of performance on that is supposed to start September 30th. So the best we could say is that the award will be made before then.

Eric Bishop Michael DeBisschop Business Process Improvement and Management Support Service (BPIMSS)

Final Slide #19

Is BPIMSS on schedule for the announced award date? Yes

Michael Hodahkwen Michael Hodahkwen Language & Interpretation Support Services - RAIO and

FDNS

Final Slide #22 Are there Small business requirements on the the IDIQ the Language & Interpretation Support Services - RAIO and FDNSAPFS Number: F2026073570 TO will be issued on?

There are four small businesses on the multiple award IDIQ. Only the IDIQ contract holders will be eligible for the fair opportunity notice.

Michael Hodahkwen Michael Hodahkwen Language & Interpretation Support Services - RAIO and

FDNS

Final Slide #22 What is the contracting vehicle for language and interpretation?

The vehicle is a USCIS multiple award IDIQ. Only the contract holders will be eligible for the fair opportunity notice.

Victor Martin Andrew Fonda Security Support Services (3S) Final Slide #29 Can you confirm the USCIS Security Support Services (S3) will be released on OASIS+ as an 8(a) set-aside?

GSA MAS

Victor Martin Andrew Fonda Security Support Services (3S) Final Slide #29 The requirement is going to be issued under GSA MAS 541611 with an 8(a) set-aside. Not OASIS+ 8(a).

Victor Martin Andrew Fonda Security Support Services (3S) Final Slide #29 For security support services, you said it's going to go on GSA MAS. Will it be going on the GSA HACS area of MAS and will it be 8(a)?

It will not be going on GSA HACS Area of MAS. Will be issued to selected contractors under GSA

MAS 541611

Victor Martin Andrew Fonda Security Support Services (3S) Final Slide #29 Ref. the Security Support Services (S3) follow on, will the customer release a Draft RFP (Sec L&M, Pricing spreadsheet, LOE, etc...) prior to the Final RFP? Draft RFPs are valuable for planning purposes.

There will not be a Draft RFP issued for this requirement at this time.

Victor Martin Andrew Fonda Security Support Services (3S) Final Slide #29 Will Security Support Services be issued on GSA HACS SIN? Security Support Services will be issued on GSA MAS 541611 SIN with an 8(a) set-aside

Victor Martin Andrew Fonda Technical and Mission Support Services (TAMSS)

Final Slide #30 What is the status of TAMSS? It's no longer listed on APFS.

It has been re-published.

Victor Martin Andrew Fonda Technical and Mission Support Services (TAMSS)

Final Slide #30 TAMS was mentioned earlier with new updated APFS coming out today... can you provide information on the competition type?

This is anticipated to be set aside for SDVOSB.

Ryan Pregot David Hershey Contact Center Tier 1 (CCT1) Final Slide #34 Can the government clarify why they have changed back to the previous PWS from its intention to embed future automation?

The Government can't elaborate at this time.

OPERATIONS DIVISION

USCIS Small Business Specialist

Ryan Pregot David Hershey Contact Center Tier 1 (CCT1) Final Slide #34 Is USCIS seeking partners that can help reduce call volume through modern digital services, workflow automation, and improved user experience, or is the focus primarily on staffing and operational scalability?

The primary focus is on staffing and operational scalability.

Ryan Pregot David Hershey Contact Center Tier 1 (CCT1) Final Slide #34 Can you confirm that the acquisition strategy decided for CCT1 will not be set aside for small business or could this change prior to Draft Solicitation release?

The requirement will 100% be unrestriced.

Ryan Pregot David Hershey Contact Center Tier 1 (CCT1) Final Slide #34 Beyond traditional contact center operations, what role does USCIS envision for automation, AI-assisted customer service, analytics, and digital self-service capabilities in the future CCT1 environment?

That hasn't been decided at this time.

Eric Bishop Eric Bishop

National Benefits Center (NBC) Records Operation Contract (ROC). SAM.gov

70SBUR21C00000011

N/A Is there any update on the status of NBC ROC and when that might come out? At this time, we have no update on the status

Personal Data Protection N/A

General question: Regarding the Personal Data Protection (Sam.gov Notice ID 70SBUR26I00000019) opportunity supporting the Office of Security and Integrity (OSI) Online Privacy and Protection Program (OP3) - It was not discussed today and the opportunity has been removed from APFS. Do any of the USCIS personnel on the call have an update on this opportunity?

The program office is evaluating their needs for this requirement

EIS Contact Center II Final Slide #44 For EIS Contact Center II, has the RFI or MRAS been released yet (please confirm either way)?

If so, where and when was it released? What is the identifier number for the RFI? Which contract vehicle(s) are you considering for the RFP? If it has not been released, when in Q4 and where will you release it, and do you have an identifier number? Will you release a Draft

RFP?

The MRAS was previously released and has closed. The identifier numbers are RFI1826275 and RFI1826276 for GSA MAS and GSA EIS. It is unknown at this time if a draft RFP will be released.

Enterprise Platform for Integrated Citizen Development (EPIC) II

Final Slide #44 With the limited spend in FY26 on EPIC, how does the government anticipate using the EPIC II vehicle, slide 44, for future requirements?

The requested information will not be provided at this time.

Patrick Gadwah Monty Kurtz Enterprise Gateway and Integration Services (EGIS) III

Final Slide #46 Do you expect the EGIS III solicitation to be released to a select few vendors who responded to the RFI?

We are still in the acquisition planning stage. We will share more information when it is known.

Patrick Gadwah Monty Kurtz Enterprise Gateway and Integration Services (EGIS) III

Final Slide #46 As USCIS expands the role of EGIS III into fraud detection and national security vetting, how important will advanced analytics, entity resolution, and AI-assisted anomaly detection capabilities be to the future solution?

The requested information will not be provided at this time.

Patrick Gadwah Monty Kurtz Enterprise Gateway and Integration Services (EGIS) III

Final Slide #46 Will EGIS be invite only and what is the status of the market research to inform that? We are still in the acquisition planning stage. We will share more information when it is known.

Patrick Gadwah Monty Kurtz Enterprise Gateway and Integration Services (EGIS) III

Final Slide #46 Will EGIS be issued utilizing the RFO/GSAM/R invite only? That is to be determined. The agency has not finalized an acquisition strategy and plan.

Andres Fuentes Sylwia Salkic Information Assurance Security Services III (IASS3)

Final Slide #50 For IASS3, APFS is showing an 8/21/26 but the slide says 9/21/26 - can you please confirm which is accurate?

9/21/2026

Andres Fuentes Andres Fuentes Cyber Security Support Services (C3S) – Operations II

Final Slide #51 Any update on the C3Ops II opportunity? APFS says it will be for HACS 8(a). Will it be released to all 8(a), or only to those that replied to the RFI? Looks like the RFI was sent out ONLY to the companies that responded ot the RFP in the last round.

The C3S-Ops II will be GSA HACS 8a - per RFO and MRR/RFI responses; the RFQ will go to selected pool of GSA HACS 8a vendors via email.

Andres Fuentes Andres Fuentes

Cyber Security Support Services (C3S) – Operations II

Final Slide #51 C3Ops II: APFS says it will be released on August 11, 2026, under GSA HACS 8a SIN. Is it still on track for release? Will it be released to all 8a, or only to those that replied to the RFI? It looks like the RFI was sent out only to the companies that responded to the RFP in the last round.

We request USCIS to release the RFP to all qualified contractors.

The C3S-Ops II will be GSA HACS 8a - per RFO and MRR/RFI responses; the RFQ will go to selected pool of GSA HACS 8a vendors via email.

Andres Fuentes Andres Fuentes Cyber Security Support Services (C3S) – Operations II

Final Slide #51 Follow-up question on C3S OPS II. Will the C3S OPs II PWS/SOW be drastically different from the current PWS/SOW that the incumbent is performing? Also, what down-select approach is USCIS planning this time for the industry during solicitation?

Industry should rely on the final solicitation for the Government’s requirements. The down-select and evaluation approach is still being developed and will be provided in the final solicitation.

Andres Fuentes Andres Fuentes Cyber Security Support Services (C3S) – Operations II

Final Slide #51 Will C3S OPS be visible on GSA eBuy to all 8(a) vendors with the HACS SIN?

The C3S-Ops II will be GSA HACS 8a - per RFO and MRR/RFI responses; the RFQ will go to selected pool of GSA HACS 8a vendors via email.

Andres Fuentes Andres Fuentes

Cyber Security Support Services (C3S) – Operations II / Cyber Security Support Services (C3S) – Architecture II

Final Slide #51-52 For the Security Program, is the vehicle OASIS or GSA MAS? GSA MAS

Andres Fuentes Andres Fuentes

Cyber Security Support Services

(C3S) – Architecture II Final Slide #52

For C3S-ARCH II, will the RFQ go to selected pool of GSA HACS 8a or all 8a vendors on GSA

HACS?

For C3S-ARCH II, the RFQ will go to selected pool of GSA HACS 8a vendors via email.

Andres Fuentes Andres Fuentes

Cyber Security Support Services

(C3S) – Architecture II Final Slide #52

As USCIS expands cloud-native environments and DevSecOps delivery models, what security architecture capabilities will be most critical to enabling automated compliance, Zero Trust, and secure application delivery under C3S Architecture II?

USCIS cannot discuss specific C3S Architecture II requirements, priorities, capabilities, or evaluation considerations before release of the solicitation.

Andres Fuentes Celina Hemingway Outcome-Based Delivery and DevOps Services (ODOS) IV

Final Slide #53 Are you able to provide a date range for when ODOS will be awarded?

The evaluations for this requirement are still ongoing so we are not able to provide an estimated date of award at this time.

TECHNOLOGY DIVISION

Jonathan Latson Jonathan Latson

Immigration Biometrics and Identity Services (IBIS)

Final Slide #57 (IBIS) In ref to the recent RFI: With the performance and compliance expectations described as “stringent”, requirements of “mature, high-performing DevSecOps teams” and the level of FTE’s required, would the government reconsider making Immigration Biometrics and Identity Services (IBIS), slide 57, a full & open/unrestricted opportunity with a potential of high small-business content (30-40%) to meet the mission?

The final acquisition strategy for IBIS has not been determined. At this time, it is forecasted that it will be set aside for small business on GSA MAS. Any updates will be posted to APFS.

Jonathan Latson Jonathan Latson Immigration Biometrics and Identity Services (IBIS)

Final Slide #57 (IBIS) Will IBIS competition be limited to RFI/Market Research responders? If so, we kindly request it to be open to all small business even though a vendor did not respond to the RFI/Market Research?

The list of GSA MAS contract holders who will be solicited has not been finalized. That being said, the government is not limited to solicit only those who have responded to an RFI; the RFI was for market research purposes.

Jonathan Latson Jonathan Latson

Immigration Biometrics and Identity Services (IBIS)

Final Slide #57 (IBIS) IBIS combines biometrics, identity management, machine learning, entity resolution, and DevSecOps delivery. Which of these capability areas does USCIS believe will have the greatest impact on improving immigration system integrity and operational effectiveness over the next five years?

Advanced AI/ML and innovation may be possible with responsible and well-governed use of AI, will bring the most opportunity for operational effectiveness. Biometrics and Identity Management are core capabilities that have significant impact on the integrity and trustworthiness of immigration data in general.

Jonathan Latson Jonathan Latson

Immigration Biometrics and Identity Services (IBIS)

Final Slide #57 (IBIS) In ref to the recent RFI: With the performance and compliance expectations described as “stringent”, requirements of “mature, high-performing DevSecOps teams” and the level of FTE’s required, would the government reconsider making Immigration Biometrics and Identity Services (IBIS), slide 57, a full & open/unrestricted opportunity with a potential of high small-business content (30-40%) to meet the mission?

Final acquisition strategy for IBIS has not been determined. At this time, it is forecasted that it will be set aside for small business on GSA MAS. Any updates will be posted to APFS.

Jonathan Latson Jonathan Latson Immigration Biometrics and Identity Services (IBIS)

Final Slide #57 (IBIS) Will IBIS be a SB set aside?

At this time, it is anticipated that IBIS will be set aside for SB on GSA MAS. Please continue to monitor APFS for any updates.

Jonathan Latson Jonathan Latson

Immigration Biometrics and Identity Services (IBIS)

Final Slide #57 Does the scope of the USCIS IBIS requirement encompass the scopes previously contemplated for BIMS, APIS, and ESIS? If so, has IBIS replaced those requirements, such that USCIS no longer anticipates issuing separate solicitations for BIMS, APIS, and/or ESIS?

IBIS is a new requirement, but it does incorporate some elements of APIS, BIMS and ESIS. USCIS does not anticipate releasing future solicitations for APIS, BIMS or ESIS at this time.

Jonathan Latson Jonathan Latson / Patricia Simon

Immigration Biometrics and Identity Services (IBIS) / Security Operation Analytics Rigor (SOAR)

Final Slide #57-58 (SOAR / IBIS) For IBIS and SOAR, RFIs had already been collected earlier this year. Is there another round of RFIs expected or outreach to previous respondents?

Another round of RFIs are not anticipated at this time for SOAR.

Jonathan Latson Jonathan Latson / Patricia Simon

Immigration Biometrics and Identity Services (IBIS) / Security Operation Analytics Rigor (SOAR) Final Slide #57-58

(SOAR / IBIS) Will IBIS or SOAR be limited distribution RFQs? How can prospective offerors determine if they were downselected to receive the RFQ? Will USCIS share a list of bidders downselected?

It is anticipated that IBIS and SOAR will use the GSAM Subpart 538.71 procedures, and that solicitation to select GSA MAS contractors will occur directly. Selected contractors will be notified via email. Non-selected GSA MAS contractors, including any who may have responded to RFI(s), will not be directly notified of non-solicitation. It is anticipated that the APFS records will be updated to reflect that solicitation has occurred, so that non-selectees can deduce that they will not receive a copy of the solicitation.

Jonathan Latson Jonathan Latson / Patricia Simon

Immigration Biometrics and Identity Services (IBIS) / Security Operation Analytics Rigor (SOAR)

Final Slide #57-58 (SOAR / IBIS) This applies to SOAR and IBIS... We know that you will not announce who has been selected for a Limited Distribution. However, if we responded to the RFI, would you be able to confirm we have or have not been selected... even if that decision is preliminary ?

We have not made a final selection on who will be solicited for SOAR and IBIS.

Jonathan Latson Patricia Simon Security Operation Analytics Rigor (SOAR)

Final Slide #58 (SOAR) At the RFI stage SOAR was released as F&O then changed to SB, will large businesses be notified as well? This way we can look at teaming options.

Should the agency continue with a procurement under FAR Subpart 8.4, a notification(s) will be provided in accordance with the FAR, GSAM, and Agency procedures.

Jonathan Latson Patricia Simon

Security Operation Analytics Rigor (SOAR)

Final Slide #58 (SOAR) Does the government plan to put out another RFI for SOAR since the original RFI appeared to convey that the RFP would come out full and open, which caused a lot of small businesses to decide not to respond? This is relevant since USCIS may well only send the solicitation to those who responded to the RFI, and will have a larger pool of SBs to choose from if they release another RFI giving those SBs who did not originally respond another chance to respond.

The RFI issued on GSA eBuy was not limited to large businesses, and was solely for market research purposes in accordance with FAR Part 10 to assist the Agency in understanding industry capabilities and informing acquisition planning. To support mission needs, RFI responses were time sensitive. Submission of a response to the RFI was voluntary and was not prerequisite for consideration under any future acquisition. The Government has not finalized its acquisition strategy.

Jonathan Latson Patricia Simon Security Operation Analytics Rigor (SOAR)

Final Slide #58 (SOAR) Does the scope of SOAR requirement encompass the scope previously contemplated for FINCH? If so, has SOAR replaced the FINCH requirement, such that USCIS no longer anticipates issuing a separate FINCH solicitation?

SOAR is a new USCIS requirement, although it may include elements previously included in the FINCH Operations and FINCH Analytics task orders. At this time, USCIS does not anticipate releasing a future FINCH solicitation.

Jonathan Latson Patricia Simon Security Operation Analytics Rigor (SOAR)

Final Slide #58 (SOAR) For SOAR, is the decision on SB set aside final? Or is there still discussion about it moving to UNR?

Market research has not been finalized, the agency currently anticipated that the SOAR requirement will be suitable for competition among small businesses.

Jonathan Latson Patricia Simon Security Operation Analytics Rigor (SOAR)

Final Slide #58 (SOAR) SOAR - Can USCIS clarify if FINCH will be entirely incorporated into SOAR, or, will there be any additional recompete/new opportunity for any remaining FINCH work?

No future FINCH solicitations are anticipated to be issued at this time.

Jonathan Latson Patricia Simon

Security Operation Analytics Rigor (SOAR)

Final Slide #58 (SOAR) SOAR appears to combine DevSecOps, advanced analytics, fraud detection, screening and vetting, and intelligence operations. Which capability area does USCIS view as providing the greatest opportunity for industry innovation and mission impact?

Opportunities for innovation will be communicated in the solicitation for SOAR, which is anticipated to be released to select vendors in the future.

Jonathan Latson Patricia Simon Security Operation Analytics Rigor (SOAR)

Final Slide #58 (SOAR) What information can you share on SOAR? Timeline? Draft PWS?

Estimated solicitation and award dates for SOAR can be found in the APFS record for this requirement.

Jonathan Latson Patricia Simon Security Operation Analytics Rigor (SOAR)

Final Slide #58 (SOAR) How does USCIS envision AI and machine learning evolving within SOAR to support fraud detection, anomaly detection, entity resolution, and national security vetting?

Any vision for AI/ML evolution within SOAR will be communicated in the solicitation and accompanying PWS.

Jonathan Latson Patricia Simon

Security Operation Analytics Rigor (SOAR)

Final Slide #58 (SOAR) Since the SOAR procurement changed from an unrestricted (large business) acquisition to a small business set-aside after the RFI was issued, does USCIS anticipate releasing a revised RFI to reflect the new acquisition strategy? Additionally, does the Government plan to release a draft RFP or draft Performance Work Statement for industry review prior to issuing the final solicitation?

At this time, USCIS does not anticipate posting a Draft PWS or a Draft RFQ to GSA e-Buy or SAM.gov.

Jonathan Latson Patricia Simon Security Operation Analytics Rigor (SOAR)

Final Slide #58 (SOAR) The Upcoming RFIs slide for Technology showed RFIs coming out for SOAR and IBIS in Q3, and 2 others coming out in Q4; Sara Putnam said all 4 are still expected to come out; pls clarify if SOAR and IBIS are still expected to come out

SOAR and IBIS RFIs were already released. SOAR was released to SAM.gov, and IBIS was posted to GSA e-Buy.

Sara Putnam Brittany Willette Microsoft 365 Management, Operational Support, and Enhancements (MOSE)

Final Slide #61 (MOSE) MOSE. Will this be an invitation only for the RFP release for those that responded to the RFI?

GSAM/R 538 procedures are not being utilized for this requirement.

Software Requirements Final Slide #64-68 Can you please explain the listing of software requirements and the color coding of them?

Red text indicates a change/update/new add to the list. Black text indicates the information has not changed since the previous industry call.

Software Requirements Final Slide #64-68 For Software Requirements, those without APFS numbers - are those already closed for solicitation or are they expected to show on APFS at a later day?

Generally, those without APFS #s are under SAT

? N/A What new cybersecurity and governance capabilities will USCIS expect from the next generation of ISSOs as AI/ML becomes more prevalent across USCIS systems?

This question would be best posed at a future Industry Day or Fireside Chat event that involves the USCIS Chief Information Officer and/or the USCIS Chief Technology Officer. No answer is provided at this time.

Nicholas Barrett Enterprise Open-Source Intelligence Software Solution" APFS record F2026074600

N/A

With regard to the "Enterprise Open-Source Intelligence Software Solution" APFS record F2026074600 originally published on July 24 and updated today but not in this presentation.

Can you let me know on what office is publishing this need and is there an intention to drop an RFI or Draft Solicitation?

USCIS is still identifying all applicable internal stakeholders and requesting offices for this effort.

The agency is in the process of defining its requirements; once we enter the market research phase, USCIS will determine the appropriate market research methods, which may include an RFI or draft solicitation, in accordance with applicable acquisition policies.

Victor Martin

Request for Information - 70SBUR26I00000010 -Digital Immigration Document Solution - Office of Intake and Document Production

N/A I didn't see anything for the Secure Digital Credentials RFI, under the Office of Intake and Document Production. I was just wondering if that is still on the radar, and if there are any updates regarding that one.

There is no requirement for this at this time.

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