Industry Quarterly Conference Call Q3 FY26 V1.pdf

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USCIS FY26 3rd Quarter Engagement with Industry
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USCISFY26CONFERENCECALL3rdQUARTER
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About this file

This is a presentation document from the U.S. Citizenship and Immigration Services (USCIS) Office of Contracting outlining Fiscal Year 2026 Third Quarter industry engagement opportunities and planned procurements.

The document announces USCIS's commitment to providing small business and socioeconomic set-aside opportunities under the Revolutionary FAR Overhaul, with Scott Stewart serving as Alternate Small Business Specialist. The Operations Division provides supplies and services to support multiple USCIS directorates and is conducting recompete procurements including: Records Operations Support Services (ROSS) for $100M+ under GSA MAS with 8(a) set-aside, estimated solicitation release May 28, 2026; VER Outreach and Education Services for $5M-$10M under definitive contract with SB set-aside, estimated solicitation release June 30, 2026; Mediation & Alternative Dispute Resolution Services for under $350K via GSA MAS with WOSB set-aside, estimated solicitation release May 1, 2026; Contact Center Tier 1 for over $100M under GSA Schedule with period of performance through February 12, 2032; Financial Systems Modernization for $5M-$10M via OASIS+; and Financial Management Support Services for $500K-$1M via GSA Schedule. The Technology Division manages IT commodity and service procurements including major recompete contracts: Governance, Communications, Assessments & Classified Services (GCACS) IV for $10M-$20M via 8(a) STARS III with solicitation estimated April 21, 2026; Information Assurance Security Services III (IASS3) for $20M-$50M via 8(a) STARS III with solicitation estimated September 21, 2026; Cyber Security Support Services (C3S) Operations II for $50M-$100M via GSA HACS 8(a) with solicitation estimated May 11, 2026; and Cyber Security Support Services (C3S) Architecture II for $50M-$100M via GSA HACS 8(a) with solicitation estimated July 13, 2026. Additionally, the Technology Division lists approximately 45 software requirements via GWAC contract vehicles with dollar ranges from under $350K to $20M, including major software licenses for Salesforce ($10M-$20M), Splunk ($10M-$20M), and Adobe ($5M-$10M), with award quarters spanning Q1 through Q4 FY26. Upcoming RFIs include EIS Contact Center II, Microsoft Office 365 Support Services, and EPIC II Enterprise Platform, all anticipated for market research purposes. USCIS plans quarterly industry engagement calls on October 28, 2025; January 27, 2026; April 28, 2026; and July 28, 2026, all at 1:00 PM Eastern, with vendor inquiries directed to uscis_vendoroutreach@uscis.dhs.gov.

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Text version

April 28, 2026 Ver:1

U.S. Citizenship & Immigration Services Office of Contracting

Fiscal Year 2026 3rd Quarter Industry Engagement

Disclaimer Disclaimer: The content herein is for planning purposes only, and does not constitute a pre-solicitation notice, an invitation for bid, or request for proposal (quote). There is no obligation by the Government to purchase the products or services within this presentation unless a formal solicitation or invitation for bid is issued, and an order or contract is awarded. All planned procurements are subject to revisions and/or cancellation.

Any requirement that is currently an active solicitation or under source selection will not be further discussed and questions shall be addressed to the Contracting Officer.

Disclaimer (cont.)

It is our purpose to provide you, industry, with the latest and most accurate information possible during these calls. However, we recognize that sometimes errors are made. To minimize and to correct any errors, USCIS will collect all questions asked during this call, review them and provide the responses to all questions asked during the call and we will post our responses on SAM.gov. Those responses will supersede any previous response provided during the call.

Agenda

• Welcome / Opening Remarks

• USCIS Small Business Specialists – Scott Stewart

• USCIS Acting in the Capacity of the Industry Liaison – Daniel Knapp

• Portfolio Presentations

• Operations Division – TBD

• Technology Division – TBD

• General Q&A

• Closing Remarks

Remarks from USCIS Small Business Specialist

USCIS Small Business Specialist

USCIS Small Business Specialists (SBS) POC Information:

Scott Stewart (Alternate SBS) Scott.e.stewart@uscis.dhs.gov

• USCIS is aligned with Revolutionary FAR Overhaul (RFO) 19.101(a): “provide maximum practicable opportunities in its acquisitions to small business and other small business socioeconomic categories”.

• While RFO 19.111-2 makes clear that the decision to set aside orders placed under multiple-award contracts (GSA FSS & IDC) is at the CO’s discretion, USCIS continues to carefully consider and to utilize small business and specific socioeconomic set-asides where determined appropriate.

mailto:Scott.e.stewart@uscis.dhs.gov

Remarks from USCIS Industry Liaison

USCIS Industry Liaison

FY26 Quarterly Engagements with Industry Schedule 1st: October 28, 2025 2nd: January 27, 2026 3rd: April 28, 2026 4th: July 28, 2026

Notice ID: USCISFY26CONFERENCECALLXXXQUARTER XXX= 1st, 2nd, 3rd, 4th

Operations (OPS) Division Introduction Operations Division provides support to a wide USCIS customer base, purchasing supplies and services to meet the mission.

Customers Administrative Appeals Office (AAO), Equal Opportunity & Inclusion (EOI), External Affairs Directorate (EXA), Refugee, Asylum & International Operations (RAIO), Immigration Records and Identity Services (IRIS), Field Operations Directorate (FOD), Fraud Detection and National Security Directorate (FDNS), Management Directorate, Office of Intake and Document Production (OIDP), Office of Chief Counsel (OCC), Office of the Director (DIR), Office of Privacy (PVY), Office of Policy & Strategy (OP&S), Service Center Operations Directorate (SCOPS), Office of the Chief Financial Officer (OCFO), and Office of Performance and Quality (OPQ).

Type of Acquisitions Supplies and Services utilizing Contracting by Negotiation (RFO Part 15), GSA Schedule (RFO Subpart 8.4 / GSAM/R 538.71), Simplified Acquisitions (RFO 12.201-1 & RFO Part 13), and Orders under Indefinite-Delivery Contracts (RFO Subpart 16.5).

Contracting Officer Team

Chris Hatin, Eric Bishop, Andrew Fonda, Waynette Goodman, David Hershey, Michael Hodahkwen, Alexis James, Victor Martin, Joshua Riley, Rachel Turner, Greg Schroeder, Kenneth Brumfiel, and Charles Morin

Operations Division Awards Title / APFS Number Contracting

Officer Contact Information Award Number

Assessment of Internal Controls (A-123)

F2024065564 David Hershey David.P.Hershey@uscis.dhs.gov GS-00F-031DA /

70SBUR26F000000009

Field Operations Support Services (FOSS) Bridge

Contract F2026072905

Michael Hodahkwen Michael.p.hodahkwen@uscis.dhs.gov 70SBUR26C00000001

Property Management Logistical Support Services

(PMLSS)

F2025071768

Alexis James Alexis.d.james@uscis.dhs.gov 70SBUR26A00000001

Language & Interpretation Support Services - RAIO and

FDNS

F2026072439

Michael Hodahkwen Michael.p.hodahkwen@uscis.dhs.gov 70SBUR26F00000032

70SBUR26A00000033

mailto:David.P.Hershey@uscis.dhs.gov mailto:Michael.p.hodahkwen@uscis.dhs.gov mailto:Alexis.d.james@uscis.dhs.gov mailto:Michael.p.hodahkwen@uscis.dhs.gov

Operations Division Awards Cont.

Officer Contact Information Award Number

Personal Identity Verification Issuance Services

F2026072443 Joshua S. Riley Joshua.S.Riley@uscis.dhs.gov 70SBUR26F00000046

HSHQDC-16-D-P2027

Field Operations Directorate (FOD)

American Sign Language Support Services

F2026072248

Kenneth C. Brumfiel Kenneth.C.Brumfiel@uscis.dhs.gov 70SBUR26P00000002

Field Operations Directorate (FOD) Foreign Language

Translation Services F2025071787

Kenneth C. Brumfiel Kenneth.C.Brumfiel@uscis.dhs.gov 70SBUR25D00000103/

70SBUR26F000000048

mailto:Joshua.S.Riley@uscis.dhs.gov mailto:Kenneth.C.Brumfiel@uscis.dhs.gov mailto:Kenneth.C.Brumfiel@uscis.dhs.gov

Operations Division Cancelled Requirements

Officer Contact Information

Arlington Asylum Administrative Support

F2026072873 Alexis James Alexis.d.james@uscis.dhs.gov mailto:Alexis.d.james@uscis.dhs.gov

Upcoming RFIs (OPS) Division

Title Description Est Date of

RFI

Purpose of RFI Distribution Method

Eric Bishop Associate Chief

Customers:

• Field Operations Division (FOD)

• Immigration Records and Identity Services (IRIS)

Records Operations Support Services (ROSS) APFS Number: 2024067961

Operations Division FY26 3rd Quarter APFS Update

Contract Vehicle NAICS Code Dollar Range Current Contract Completion Date

Recompete (Y/N) (incumbent/award#)

GSA MAS 561110 Over $100M 09/30/2026 Koniag Brillient / 70SBUR21C0000015

Small Business Program Request for Information #

Est. Draft Solicitation Release Date (if applicable) Est Solicitation Release Date Period of Performance

8(a) TBD N/A 5/28/2026 10/1/2026 - 09/30/2031

Program POC & email Contracting Officer & email Contract Specialist & email

Matthew Perryn Matthew.r.perryn@uscis.dhs.gov

Gregory Schroeder Gregory.D.Schroeder@uscis.dhs.gov

Erin Johnson erin.e.johnson@uscis.dhs.gov

USCIS National Records Center (NRC) has a requirement for a contractor to provide support services required under this contract include administrative and technical functions in support of records management for the USCIS Records Operations Support Services (ROSS). The successful contractor is to provide records management and maintenance services for the NRC and NRC Extension Site 1 (ES-1), Lee’s Summit, MO, and its sub-office, the File Storage Facility (FSF or HBG), Harrisonburg, VA. The objective of the contract is to provide comprehensive records management services in a manner that ensures efficient, effective, and accountable records responsibility and excellent customer service.

mailto:travis.c.riley@uscis.dhs.gov mailto:Gregory.D.Schroeder@uscis.dhs.gov mailto:Yamitza.M.Ortiz@uscis.dhs.gov

VER Outreach and Education Services APFS Number: F2026073449

Operations Division FY26 3rd Quarter APFS Update

Contract Vehicle NAICS Code Dollar Range Current Contract Completion Date

Recompete (Y/N) (incumbent/award#)

Definitive Contract 541611 $5M - $10M 6/25/2025 ECU Communications

LLC/70SBUR22F00000287

Small Business Program

Request for Information #

Est. Draft Solicitation Release Date (if applicable)

Est Solicitation Release Date Period of Performance

SB N/A N/A 6/30/2026 9/30/2026-9/29/2030

Program POC & email Contracting Officer & email Contract Specialist & email

Jack Jones jack.jones@uscis.dhs.gov

Greg Schroeder gregory.d.schroeder@uscis.dhs.gov

Antwane Jefferson-Tolbert johana.gaviriavilla@uscis.dhs.gov

Description: USCIS has a requirement for on-demand, efficient, flexible, and reliable methods and approaches to communicate with the public about new products, functionality and services associated with E-Verify, SAVE, and I-9 programs. Outreach and Education Services is one means by which the Verifications Division (VER) raises awareness about, and professionally markets, existing and novel initiatives that support the E-Verify, SAVE, and I-9 programs.

mailto:Sumira.S.Osterman@uscis.dhs.gov mailto:Sumira.S.Osterman@uscis.dhs.gov mailto:Sumira.S.Osterman@uscis.dhs.gov mailto:gregory.d.schroeder@uscis.dhs.gov mailto:Johana.GaviriaVilla@uscis.dhs.gov mailto:Johana.GaviriaVilla@uscis.dhs.gov mailto:Johana.GaviriaVilla@uscis.dhs.gov mailto:Johana.GaviriaVilla@uscis.dhs.gov

Active Solicitations Pending Awards

Officer

Status Solicitation / Award Number

Business Process Improvement and Management Support Service (BPIMSS) / F2025071546 Eric Bishop Solicitation Issued 70SBUR26R00000002

(GSA OASIS+, SDVOSB)

Quality Control of Digitized Files / F2026072585 Charnique Thomas Pending Award 70SBUR26R00000006

Eric Bishop Associate Chief

Q&A?

Michael Hodahkwen Associate Chief

Customers: Administration (ADM); Office of Contracting (OCON);

Directors Office (DIR); Management Directorate (MGMT); Office of Performance & Quality (OPQ); and Refugee, Asylum and International Operations (RAIO), Office of Civil Rights and Equal Employment Opportunity (CREEO)

Mediation & Alternative Dispute Resolution Services for the Office of Civil Rights and Equal Employment Opportunity (CREEO) APFS Number: F2024067853

Operations Division FY26 3rd Quarter APFS Update

Contract Vehicle NAICS Code Dollar Range Current Contract Completion Date

Recompete (Y/N) (incumbent/award#)

GSA MAS 561611 Under $350k N/A No

Small Business Program

Request for Information #

Est. Draft Solicitation Release Date (if applicable)

Est Solicitation Release Date Period of Performance

WOSB TBD TBD 5/1/2026 06/01/2026 - 05/31/2031

Program POC & email Contracting Officer & email Contract Specialist & email

Natasha McCann Natasha.R.McCann@uscis.dhs.gov

Michael Hodahkwen michael.p.hodahkwen@uscis.dhs.gov

Winsome Chisholm-Hunter Winsome.E.Chisholm- Hunter@uscis.dhs.gov

Description: USCIS has a requirement for Equal Employment Opportunity (EEO) / Non-EEO Mediation Services. The Contractor shall provide mediation services that meet the standards set by the ADR Act of 1996 as amended and the EEOC regulations set forth in 29 CFR Part 1614: EEOC MD-110 https://www.eeoc.gov/federal- sector/management-directive/management-directive-110, 29 CFR

1614.102 (b) (2); and any subsequent law, statue, regulation, executive order or directive; and in accordance with the requirements set forth in the Government Requirement. USCIS anticipates the work can be performed virtually.

mailto:Natasha.R.McCann@uscis.dhs.gov mailto:Alexis.d.James@uscis.dhs.gov mailto:Alexis.d.James@uscis.dhs.gov mailto:Alexis.d.James@uscis.dhs.gov mailto:Alexis.d.James@uscis.dhs.gov mailto:Winsome.E.Chisholm-Hunter@uscis.dhs.gov mailto:Winsome.E.Chisholm-Hunter@uscis.dhs.gov mailto:Winsome.E.Chisholm-Hunter@uscis.dhs.gov

Title / APFS Number Contracting

Officer Status Solicitation /

Award Number

Field Office Support Services (FOSS) APFS Number: F2025068409 Michael Hodahkwen Solicitation Issued 70SBUR26Q00000074

(GSA FSS - GSAM/R Subpart 538.71)

RAIO Administrative Support Service APFS Number: F2026072586 Alexis James Pending Award 70SBUR26Q00000023

Michael Hodahkwen Associate Chief

Victor Martin Associate Chief

Customers: Office Intake & Document Production (OIDP); Office of Security and Integrity (OSI); Fraud Detection and National Security Directorate (FDNS); and Office of the Chief Procurement Officer (OCPO)

Secure Identification Platform APFS Number: 2025068553

Operations Division FY26 3rd Quarter APFS Update

Contract Vehicle NAICS Code Dollar Range Current Contract Completion Date

Recompete (Y/N) (incumbent/award#)

Definitive Contract 326199 $50M to $100M 03/31/2027 HID / 70SBUR21D00000002

Small Business Program Request for Information #

Est. Draft Solicitation Release Date (if applicable)

Est Solicitation Release Date Period of Performance

N/A N/A N/A 10/30/2026 04/01/2027 - 03/31/2032

Program POC & email Contracting Officer & email Contract Specialist & email

Joseph Fulkerson Joseph.c.fulkerson@sucis.dhs.gov

Andrew Fonda andrew.r.fonda@uscis.dhs.gov

Rachel Turner Rachel.m.turner@uscis.dhs.gov

Description: USCIS is seeking an enhanced and newly designed integrated solution for secure identification documents to include a 100% polycarbonate solid body card stock with Radio Frequency Identification (RFID) and metallized optically variable devices embedded within the card construction substrate layers, card design services, high volume manufacturing, storage for card stock, and related technical support services. The base card design shall be configurable for various immigration benefits, including, the current PRC and EAD cards, as well as, future identification documents. The government will work with the successful contractor to ensure that the material functionality of the cards is appropriately understood and that any proposed design matches the existing functionality of card personalization system.

mailto:Joseph.c.fulkerson@sucis.dhs.gov mailto:victor.e.martin@uscis.dhs.gov mailto:victor.e.martin@uscis.dhs.gov mailto:victor.e.martin@uscis.dhs.gov mailto:Rachel.m.turner@uscis.dhs.gov

Security Support Services (S3) APFS Number: 2026073314

Operations Division FY26 3rd Quarter APFS Update

Contract Vehicle NAICS Code Dollar Range Current Contract Completion Date

Recompete (Y/N) (incumbent/award#)

OASIS+ 541611 $20M - $50M 08/10/2026 RiverTech, LLC /

70SBUR21F00000161

Small Business Program Request for Information #

Est. Draft Solicitation Release Date (if applicable)

Est Solicitation Release Date Period of Performance

8(a) N/A N/A 05/01/2026 08/11/2026 - 08/10/2029

Program POC & email Contracting Officer & email Contract Specialist & email

John Dismond John.R.Dismond@uscis.dhs.gov

Andrew Fonda Andrew.R.Fonda@uscis.dhs.gov

Joshua S. Riley Joshua.S.Riley@uscis.dhs.gov

Description: USCIS has a requirement for professional security support services for the Office of Security and Integrity (OSI), who provides overall fulfillment of all USCIS mission requirements for security and integrity and the strategic leadership and management of OSI. The order is anticipated to have a Base Period plus Two Option Periods. USCIS is currently conducting market research but anticipates this requirement to be solicited via GSA Oasis+.

mailto:Candace.L.Carmichael@uscis.dhs.gov mailto:Candace.L.Carmichael@uscis.dhs.gov mailto:Candace.L.Carmichael@uscis.dhs.gov mailto:Andrew.R.Fonda@uscis.dhs.gov mailto:Andrea.K.Cline2@uscis.dhs.gov mailto:Andrea.K.Cline2@uscis.dhs.gov

Technical and Mission Support Services (TAMSS) APFS Number: 2026073076

Operations Division FY26 3rd Quarter APFS Update

Contract Vehicle NAICS Code Dollar Range Current Contract Completion Date

Recompete (Y/N) (incumbent/award#)

GSA OASIS+ 541611 $5M - $10M 10/11/2026 Clear Global Solutions /

70SBUR22F00000108

Small Business Program Request for Information #

Est. Draft Solicitation Release Date (if applicable)

Est Solicitation Release Date Period of Performance

TBD

(Probably SDVOSB)

Issued via

GSA MRAS N/A 05/14/2026 10/11/2026 - 10/10/2029

Program POC & email Contracting Officer & email Contract Specialist & email

Candace Carmichael Candace.L.Carmichael@uscis.dhs.gov

Andrew Fonda Andrew.R.Fonda@uscis.dhs.gov

Andrea Cline Andrea.K.Cline2@uscis.dhs.gov

Description: USCIS has a requirement for technical and mission support services for the Office of Security and Integrity (OSI). The order is anticipated to have a Base Period plus Two Option Periods. USCIS is currently conducting market research but anticipates this requirement to be solicited via GSA Oasis+.

mailto:Candace.L.Carmichael@uscis.dhs.gov mailto:Andrew.R.Fonda@uscis.dhs.gov

Title / APFS Number Contracting Officer

Status Solicitation / Award Number

Victor Martin Associate Chief

Associate Chief - OCFO, EXA, HCT, & OP&S Branch

Customers: Office of the Chief Financial Officer (OCFO); External Affairs (EXA); Human Capital and Training (HCT); and Office of Policy & Strategy (OP&S)

Contact Center Tier 1 (CCT1) APFS Number: 2024068175

Operations Division FY26 3rd Quarter APFS Update

Contract Vehicle NAICS Code Dollar Range Current Contract Completion Date

Recompete (Y/N) (incumbent/award#)

GSA Schedule 561422 Over $100M 02/12/2027 GDIT / 70SBUR21F00000089

Small Business Program Request for Information #

Est. Draft Solicitation Release Date (if applicable) Est Solicitation Release Date Period of Performance

N/A 70SBUR25I00000003 02/07/2025 10/01/2026 02/13/2027 – 02/12/2032

Program POC & email Contracting Officer & email Contract Specialist & email

Tiffany Vezina Tiffany.N.Vezina@uscis.dhs.gov

David Hershey David.P.Hershey@uscis.dhs.gov

Way Goodman Waynette.A.Goodman@uscis.dhs.gov

USCIS requires contractor support to operate the Tier 1 level of a multi-tier Contact Center Operation. Services include support to inbound and outbound calls, chats and webform/email inquiries using a model that employs a mix of IVR/IVA, web and voice channels for customers to obtain assistance on citizenship and immigration related information. The Contractor will provide sufficient bilingual operational staff to support the Contact Center Tier 1 interactions and collaborate with the USCIS, and other supporting Contractors involved in improving Contact Center operations. Market research is ongoing, and an acquisition strategy is still to be determined. Government is anticipating exercise of FAR clause 52.217-8, Option to Extend Services under the current task order; this is included in the contract dates herein for planning purposes.

mailto:Bruce.A.Helms@uscis.dhs.gov mailto:David.P.Hershey@uscis.dhs.gov

Financial Systems Modernization APFS Number: 2026072674

Operations Division FY26 3rd Quarter APFS Update

Contract Vehicle NAICS Code Dollar Range Current Contract Completion Date

Recompete (Y/N) (incumbent/award#)

OASIS+ 541219 $5M to $10M N/A N

Small Business Program Request for Information #

Est. Draft Solicitation Release Date (if applicable) Est Solicitation Release Date Period of Performance

SB N/A N/A Pending Update 09/30/2026 – 09/29/2030

Program POC & email Contracting Officer & email Contract Specialist & email

Tiffany Vezina Tiffany.N.Vezina@uscis.dhs.gov

Way Goodman Waynette.A.Goodman@uscis.dhs.gov

LaTonja Ware LaTonja.P.Ware@uscis.dhs.gov

USCIS Office of the Chief Financial Officer requires contractor support to assist with program functional and technical support activities required for USCIS to be successful in the effort to transition (implementation / migration / operation & sustainment) from the current systems (financial/asset management/procurement) to a new modernized solution. The services will require a unique combination of functional and technical expertise in a federal financial, procurement, and asset management system environment with a heavy emphasis on federal accounting, project management, data management, organizational change management, and technical and functional expertise with federal financial and Business Intelligence (BI) reporting systems.

mailto:Bruce.A.Helms@uscis.dhs.gov mailto:LaTonja.P.Ware@uscis.dhs.gov

Financial Management Support Services APFS Number: 2025071041

Operations Division FY26 3rd Quarter APFS Update

Contract Vehicle NAICS Code Dollar Range Current Contract Completion Date

Recompete (Y/N) (incumbent/award#)

GSA Schedule 541219 $500k to $1M 07/31/2026 Empirical Corp / 70SBUR23F00000169

Small Business Program Request for Information #

Est. Draft Solicitation Release Date (if applicable) Est Solicitation Release Date Period of Performance

SB N/A N/A Pending Update 08/01/2026 – 02/28/2029

Program POC & email Contracting Officer & email Contract Specialist & email

Jamila Balamani Jamila.M.Balamani@uscis.dhs.gov

Way Goodman Waynette.A.Goodman@uscis.dhs.gov

LaTonja Ware LaTonja.P.Ware@uscis.dhs.gov

USCIS has a requirement for a contractor to provide financial management and reporting support services to the Office of the Chief Financial Officer (OCFO). This includes performing reviews and reconciliations, responding to Department of Homeland Security (DHS) and audit requirements and requests, and having a data repository tool to investigate accounting transactions posted to the general ledger real time. All support provided by the contractor shall be in accordance with applicable Office of Management and Budget (OMB), Department of Treasury, and DHS regulations. Government is anticipating exercise of FAR clause 52.217-8, Option to Extend Services under the current task order; this is included in the contract dates herein for planning purposes.

mailto:Bruce.A.Helms@uscis.dhs.gov mailto:LaTonja.P.Ware@uscis.dhs.gov

Title / APFS Number Contracting Officer

Status Solicitation / Award Number

Associate Chief - OCFO, EXA, HCT, & OP&S Branch

Technology Division

Introduction Technology Division provides support to USCIS Office of Information Technology (OIT), purchasing commodities and services to meet the mission.

Customers In addition to the Chief Information Officer, OIT is divided into four (4) primary divisions. The divisions are (i) Applied Technology Division, IT Field Support Division, Resource Management Division, & Systems Delivery Division; (ii) Information Security Division & Transformation Delivery Division; (iii) Identity Records and National Security Division; and (iv) Enterprise Infrastructure Division.

Type of Acquisitions Supplies and Services utilizing Contracting by Negotiation (Revolutionary FAR Overhaul (RFO) Part 15), GSA Schedule (RFO Subpart 8.4 / GSAM/R 538.71), Simplified Acquisitions (RFO 12.201-1 & RFO Part 13), and Orders under Indefinite-Delivery Contracts (RFO Subpart 16.5).

Contracting Officer Team

Chris Hatin, Nicholas Barret, Patrick Gadwah, Lora Gross, Celina Hemingway, Amir Hrnjic, Lether Kendle, Monty Kurtz, Jonathan Latson, Brenda Palmer, Sara Putnam, Emily A.

Robinson, Sylwia Salkic, Sienna Seward, Patricia Simon, Gregory Schroeder, Charnique Thomas, Dianne Valiando, Brittany Willette

Technology Division Awards

Officer Contact Information Award Number

Sunflower Barcode Scanners / APFS NA Amir Hrnjic Amir.Hrnjic@uscis.dhs.gov 70SBUR26F00000075

Alfresco Software / APFS F2025071367 Amir Hrnjic Amir.Hrnjic@uscis.dhs.gov 70SBUR26F00000071

Melissa Software / APFS NA Patrick Gadwah Patrick.C.Gadwah@uscis.dhs.gov 70SBUR26F00000061

Microsoft Software / APFS NA Patrick Gadwah Patrick.C.Gadwah@uscis.dhs.gov 70SBUR26F00000052

Userlytics Software / APFS NA Patrick Gadwah Patrick.C.Gadwah@uscis.dhs.gov 70SBUR26F00000029 mailto:Amir.Hrnjic@uscis.dhs.gov mailto:Amir.Hrnjic@uscis.dhs.gov mailto:Patrick.C.Gadwah@uscis.dhs.gov mailto:Patrick.C.Gadwah@uscis.dhs.gov

Technology Division Cancelled Requirements Title / APFS Number Contracting Officer Contact Information

Databricks Software / APFS F2025072084 Patrick Gadwah Patrick.C.Gadwah@uscis.dhs.gov

CSAI III / APFS F2025072091 Patrick Gadwah Patrick.C.Gadwah@uscis.dhs.gov

Upcoming RFIs (Technology)

Title Description Est Date of

RFI

Purpose of RFI Distribution Method

EIS

Contact Center II

Enterprise Contact Center Services

FY26, Q4 Market Research SAM.gov

Microsoft Office 365 Support

Services

Microsoft Office 365 Support Services

FY26 Q4

Market Research

TBD

EPIC II Enterprise Platform for Integrated Citizen Development

(EPIC) II

FY27, Q1/Q2 Market Research SAM.gov

Technology (Tech) Division Patrick Gadwah Associate Chief

Customers: Applied Technology Division (ATD), IT Field Services Division (ITFSD), Resource Management Division (RMD), Systems Delivery Division (SDD), Title / APFS Number Contracting Officer

Status Solicitation / Award Number

Resources for InnoVation and Enterprise Readiness (RIVER)

F2023062529 Sara Putnam Pending Award 70SBUR24Q00000106

Quality, Security, Testing, Automation and Governance

(QSTAG)

F2025070572

Monty Kurtz Pending Award 70SBUR26Q00000018

Predictive Lake Analytics Nextgen eXchange Services (PLANXS) II

F2025068410 Monty Kurtz Solicitation 70SBUR26Q00000052

(GSA FSS - GSAM/R Subpart 538.71)

Information Technology Asset Management (ITAM) IV

F2025071445 Amir Hrnjic Solicitation 70SBUR26R00000004

(CIO-SP3 Small Business, SDVOSB)

CITP 26-01

F2025071967 Amir Hrnjic Solicitation 70SBUR26Q00000077

(NASA SEWP V, WOSB)

Patrick Gadwah Associate Chief

Celina Hemingway Associate Chief

Customers: Information Security Division (ISD) Transformation Delivery Division (TDD)

Technology Division FY26 3rd Quarter APFS Update

Contract Vehicle NAICS Code Dollar Range Current Contract Completion Date

Recompete (Y/N) (incumbent/award#)

8(a) STARS III 541512 $10M - $20M 10/20/2026 Yes

Cybernamic, LLC

70SBUR22F00000242

Small Business Program Request for Information #

Est. Draft Solicitation Release Date (if applicable) Est Solicitation Release Date Period of Performance

8 (a) 70SBUR26I00000004 N/A 04/21/2026 09/21/2026 – 03/20/2030 Program POC & email Contracting Officer & email Contract Specialist & email

Christopher Green Christopher.D.Green@uscis.dhs.gov

Sylwia Salkic Sylwia.Salkic@uscis.dhs.gov

Dianne Valiando Dianne.E.Valiando@uscis.dhs.gov

Description: USCIS has a requirement for continual Governance, Communications, Assessments & Classified Services (GCACS). USCIS Information Security Division (ISD) is seeking experts with strong security assessment, penetration testing, and financial audit skills to ensure the confidentiality, integrity, and availability of information processed, stored and transmitted in support of the Agency mission. Additionally, provide classified engineering support for USCIS Classified systems, secure communication devices, and facilities in accordance with the DHS and other applicable policy.

Governance, Communications, Assessments & Classified Services (GCACS) IV APFS Number: F2025070000 mailto:Christopher.D.Green@uscis.dhs.gov mailto:Sylwia.Salkic@uscis.dhs.gov mailto:Taylor.J.Quintin@uscis.dhs.gov

Date

Recompete (Y/N) (incumbent/award#)

8(a) STARS III 541512 $20M - $50M 07/29/2027 Yes

Cyber Security Innovations, LLC

70SBUR22F00000247

Small Business Program Request for Information #

Est. Draft Solicitation Release Date (if applicable) Est Solicitation Release Date Period of Performance

8 (a) N/A N/A 9/21/2026 06/14/2027 – 06/13/2031 Program POC & email Contracting Officer & email Contract Specialist & email

Megan Kane Megan.r.Kane@uscis.dhs.gov

Celina Hemingway Celina.R.Hemngway@uscis.dhs.gov Sylwia Salkic

Sylwia.Salkic@uscis.dhs.gov

Description: USCIS has a requirement for Information Assurance Security Services(IASS). As USCIS integrates artificial intelligence (AI) / machine learning (ML) and other emerging technologies into our operations, it is imperative to elevate our cyber vigilance. This means ensuring systems are not only resilient to adversarial attacks but also uphold ethical standards that reflect organizational values and societal expectations. The Information Security Division (ISD) seeks a next generation of ISSOs to lead the charge. The IASS resources will continue to perform the day-to-day implementation and validation of IT Security requirements, including ensuring the protection of our systems, data, and environment from malicious users, and to support continuous monitoring activities.

These specialized ISSOs are critical to maintaining the security of our systems, assets, and data to avoid or minimize the impact of events.

Information Assurance Security Services III (IASS3) APFS Number: F2025070005 mailto:Megan.r.Kane@uscis.dhs.gov

Date

Recompete (Y/N) (incumbent/award#)

GSA HACS 8(a) 541519 $50M - $100M 02/15/2027 Yes

AretecSBD, LLC

70SBUR23F00000064

Small Business Program Request for Information #

Est. Draft Solicitation Release Date (if applicable) Est Solicitation Release Date Period of Performance

8 (a) N/A N/A 5/11/2026 11/16/2026 – 11/15/2030 Program POC & email Contracting Officer & email Contract Specialist & email

Samona Barnett Samona.L.Barnett@uscis.dhs.gov

Andrew Fonda Andrew.R.Fonda@uscis.dhs.gov

Sylwia Salkic Sylwia.Salkic@uscis.dhs.gov

Description: USCIS is establishing this record to provide industry with the earliest possible announcement of a major procurement. USCIS has a requirement for Cyber Security Support Services (C3S) II that will utilize GSA HACS 8(a). The C3S-Operations contractor will have a primary responsibility to provide the ability to identify, protect, detect, respond, and recover from cybersecurity threats and incidents. This ability will require highly specialized skill sets with significant experience and the ability to provide ongoing best practices. The limited number of available Government staff with these skillsets make it essential to find commercial sources to supply these services. Commercial sources should also be able to provide cutting edge cybersecurity industry best practices. The contracted services will be required for the foreseeable future and a three-year period of performance is anticipated.

Cyber Security Support Services (C3S) – Operations II APFS Number: F2025070136 mailto:Samona.L.Barnett@uscis.dhs.gov

Date

Recompete (Y/N) (incumbent/award#)

GSA HACS 8(a) 541519 $50M - $100M 07/24/2027 Yes

Zen Strategics, LLC

70SBUR23F00000073

Small Business Program Request for Information #

Est. Draft Solicitation Release Date (if applicable) Est Solicitation Release Date Period of Performance

8 (a) N/A N/A 07/13/2026 04/25/2027 – 04/24/2031 Program POC & email Contracting Officer & email Contract Specialist & email

Samona Barnett Samona.L.Barnett@uscis.dhs.gov

Andrew Fonda Andrew.R.Fonda@uscis.dhs.gov

Sylwia Salkic Sylwia.Salkic@uscis.dhs.gov

Description: Information Security Division (ISD) has a continued need to procure Architecture support which includes: the design, deployment, operation and maintenance of cybersecurity tools, reviewing USCIS source code, assessing the security and effectiveness of USCIS systems, security tools and processes, providing security architecture expertise to other OIT divisions, securing USCIS Networks, operating the USCIS vulnerability management program, and developing / deploying solutions to automate the security compliance of USCIS systems hosted in cloud environments. USCIS intends to utilize GSA HACS 8(a) for the re-compete of the C3S-Architecture II task order.

Cyber Security Support Services (C3S) – Architecture II APFS Number: F2025070335 mailto:Samona.L.Barnett@uscis.dhs.gov

Title / APFS Number Contracting Officer

Status Solicitation / Award Number

Continuous Monitoring & Agile Security Services (CMASS) IV APFS Number: F2025069990

Sylwia Salkic Solicitation Issued 70SBUR26R00000008 / TBD (GSA 8(a) STARS III)

Identity, Credential, and Access Management Enterprise Services

III (ICAM-ES III)

Celina Hemingway In Evaluation 70SBUR25Q00000114/TBD

Outcome-Based Delivery and DevOps Services (ODOS) 3.1 APFS Number: F2024066162

Celina Hemingway Solicitation Issued 70SBUR26Q00000001 /TBD (GSA FSS - GSAM/R Subpart 538.71)

Zero Trust Integration Services-2 APFS Number: F2026072506

Sylwia Salkic In Evaluation 70SBUR26R00000005/TBD

Celina Hemingway Associate Chief

Jonathan Latson Associate Chief

Customer: Identity Records and National Security Division

(IRNSD)

Jonathan Latson Associate Chief

Sara Putnam Associate Chief

Customer: Enterprise Infrastructure Division (EID)

Cisco and APC End of Life Equipment Purchase and Installation Services APFS Number: F2026072761

Technology Division FY26 3rd Quarter APFS Update

Contract Vehicle NAICS Code Dollar Range Current Contract Completion Date

Recompete (Y/N) (incumbent/award#)

NASA SEWP V 541519 $10M-$20M N/A (N)

Small Business Program

Request for Information #

Est. Draft Solicitation Release Date (if applicable)

Est Solicitation Release Date Period of Performance

SDVOSB N/A N/A 4/30/2026 06/20/2026-06/19/2027

Program POC & email Contracting Officer & email Contract Specialist & email

Michael Duquette Michael.J.Duquette@uscis.dhs.gov

Sara Putnam Sara.K.Putnam@uscis.dhs.gov

Vanessa O’Dee Vanessa.K.Odee@uscis.dhs.gov

Description: USCIS has a requirement to purchase and replace end-of-life Cisco and APC equipment. Professional service will also be purchased for the installation of this equipment at various locations as well as performing a burn in and asset tagging equipment.

Title / APFS Number Contracting Officer

Status Solicitation / Award Number eAuto / F2025068551 Lora Gross Solicitation Issued

70SBUR26Q00000071

(GSA FSS - GSAM/R Subpart 538.71)

Sara Putnam Associate Chief

Software Requirements

APFS no. Title Contract Vehicle

Dollar Range

Award Quarter

N/A BOX.com GWAC Under SAT Q1

N/A Milestone Enterprise Software License and Maintenance GWAC Under SAT Q1

2025071367 Alfresco GWAC $2M to $5M Q2

2025072097 AlgoSec Subscription Software Licenses GWAC $500k to $1M Q2

2025071424 Apigee Software GWAC $500k to $1M Q2

N/A Blanco GWAC Under SAT Q2

2025071430 Docker Desktop Software Licenses GWAC $350k to $500k Q2

2025072096 Gallagher Enterprise Software Licenses GWAC $350k to $500k Q2

2025072113 InfoBlox GWAC $350k to $500k Q2

Vehicle

Dollar Range

Award Quarter

2025071601 NetAPP GWAC $2M to $5M Q2

2025071435 Open Text Captiva GWAC $500k to $1M Q2

2025071438 Palo Alto GWAC $1M to $2M Q2

2025071477 Prisma Cloud (TwistLock) GWAC $2M to $5M Q2

2025071602 Quest GWAC $1M to $2M Q2

2025071339 RedHat GWAC $2M to $5M Q2

2025071069 Salesforce GWAC $10M to $20M Q2

2025071368 Tableau GWAC $2M to $5M Q2

N/A Veritas GWAC Under SAT Q2

Vehicle

Dollar Range

Award Quarter

2025071594 VMware GWAC $2M to $5M Q2

2025071597 Riverbed (Aternity) GWAC $1M to $2M Q3

2025071369 GovDelivery GWAC $2M to $5M Q3

2025071371 MuleSoft GWAC $5M to $10M Q3

2025071540 OpenText Load Runner and Functional

Tester GWAC $2M to $5M Q3

2025071606 Solarwinds GWAC $350k to $500k Q3

2025071483 Splunk GWAC $10M to $20M Q3

2025071607 VEEAM GWAC $350k to $500k Q3

2025071590 Adobe GWAC $5M to $10M Q4

Vehicle

Dollar Range

Award Quarter

2025071751 Artificial Intelligence Gateway Software

- LASSO GWAC $5M to $10M Q4

2025071426 Citrix Software Renewal GWAC $1M to $2M Q4

2025071338 Confluent Kafka GWAC $5M to $10M Q4

2025071124 CoreLight GWAC $1M to $2M Q4

2025072115 Flexera FlexNet GWAC $500k to $1M Q4

2025071123 Gigamon GWAC $2M to $5M Q4

2025071598 Informatica GWAC $1M to $2M Q4

2025071600 JAMF GWAC $350k to $500k Q4

2026073064 Pexip GWAC $1M to $2M Q4

Vehicle

Dollar Range

Award Quarter

N/A Qflow GWAC Under SAT Q4

2025071336 Rancher GWAC $1M to $2M Q4

2025071439 Senzing Software Renewal GWAC $500k to $1M Q4

2025072083 Uipath GWAC $2M to $5M Q4

2025071441 Vault GWAC $1M to $2M Q4

General Questions and Answers

Closing - USCIS Industry Liaison

• Tell us what you think? Send your comments to:

uscis_vendoroutreach@uscis.dhs.gov

FY26 Quarterly Engagements with Industry Schedule

• 1st: October 28, 2025

• 2nd: January 27, 2026

• 3rd: April 28, 2026

• 4th: July 28, 2026

All calls are held at 1:00 PM Eastern (Remember, 1st month of the quarter, last Tuesday of the month, at 1pm ET) Self- REGISTRATION!

U.S. Citizenship & Immigration Services� Office of Contracting�
Disclaimer
Disclaimer (cont.)
Agenda
Slide Number 5
USCIS Small Business Specialist
Slide Number 8
USCIS Industry Liaison
Operations (OPS) Division
�Operations Division Awards
�Operations Division Awards Cont.
�Operations Division Cancelled Requirements
Upcoming RFIs (OPS) Division
Operations (OPS) Division
Records Operations Support Services (ROSS) �APFS Number: 2024067961
�VER Outreach and Education Services�APFS Number: F2026073449
�Active Solicitations �Pending Awards�
Operations (OPS) Division
Operations (OPS) Division
Mediation & Alternative Dispute Resolution Services for the �Office of Civil Rights and Equal Employment Opportunity (CREEO)�APFS Number: F2024067853
�Active Solicitations �Pending Awards�
Operations (OPS) Division
Operations (OPS) Division
Secure Identification Platform�APFS Number: 2025068553
Security Support Services (S3) �APFS Number: 2026073314
Technical and Mission Support Services (TAMSS)�APFS Number: 2026073076
�Active Solicitations�Pending Awards�
Operations (OPS) Division
Operations (OPS) Division
Contact Center Tier 1 (CCT1)�APFS Number: 2024068175
Financial Systems Modernization�APFS Number: 2026072674
Financial Management Support Services�APFS Number: 2025071041
�Active Solicitations �Pending Awards�
Operations (OPS) Division
Technology Division
�Technology Division Awards
�Technology Division Cancelled Requirements
Upcoming RFIs (Technology)
Technology (Tech) Division
�Active Solicitations �Pending Awards��
Technology (Tech) Division
Technology (Tech) Division
Governance, Communications, Assessments & Classified Services (GCACS) IV �APFS Number: F2025070000
Information Assurance Security Services III (IASS3) �APFS Number: F2025070005
Cyber Security Support Services (C3S) – Operations II �APFS Number: F2025070136
Cyber Security Support Services (C3S) – Architecture II �APFS Number: F2025070335
�Active Solicitations �Pending Awards�
Technology (Tech) Division
Technology (Tech) Division
Technology (Tech) Division
Technology (Tech) Division
Cisco and APC End of Life Equipment Purchase and Installation Services�APFS Number: F2026072761
�Active Solicitations �Pending Awards��
Technology (Tech) Division
�Software Requirements
�Software Requirements
�Software Requirements
�Software Requirements
�Software Requirements
General Questions and Answers
Closing - USCIS Industry Liaison

File details come from the government source that posted it. Updated .