Industry Quarterly Conference Call Q1 FY26_V1.pdf

U.S. Citizenship & Immigration Services Office of Contracting

Fiscal Year 2026 1st Quarter Industry Engagement

October 28, 2025 Ver:1

DRAFT

Disclaimer

Disclaimer: The content herein is for planning purposes only, and does not constitute a pre-solicitation notice, an invitation for bid, or request for proposal

(quote) in accordance with FAR 52.215-3. There is no obligation by the

Government to purchase the products or services within this presentation unless a formal solicitation or invitation for bid is issued, and an order or contract is awarded. All planned procurements are subject to revisions and/or cancellation.

Any requirement that is currently an active solicitation or under source selection will not be further discussed and questions shall be addressed to the

Contracting Officer.

Disclaimer (cont.)

It is our purpose to provide you, industry, with the latest and most accurate information possible during these calls. However, we recognize that sometimes errors are made. To minimize and to correct any errors, USCIS will collect all questions asked during this call, review them and provide the responses to all questions asked during the call and we will post our responses on SAM.gov. Those responses will supersede any previous response provided during the call.

Agenda

• Welcome / Opening Remarks

• USCIS Small Business Specialists – Danielle Hubbard / Scott Stewart

• USCIS Acting in the Capacity of the Industry Liaison – Daniel Knapp

• Portfolio Presentations

• Operations Division – Erin Johnson

• Technology Division – Patrick Gadwah

• General Q&A

• Closing Remarks

Remarks from USCIS Small Business Specialist

USCIS Small Business Specialist

USCIS Small Business Specialists POC

Information:

Danielle Hubbard

Danielle.L.Hubbard@uscis.dhs.gov

Scott Stewart (Alternate)

Scott.e.stewart@uscis.dhs.gov

USCIS

FY25 Goal

Unofficial

USCIS FY25

Achievement *as of 7/2/2025

SB Prime 50.0% 67.8%

SDB 5.0% 33.3%

HUBZone 3.0% 12.1%

SDVOSB 5.0% 14.4%

WOSB 5.0% 9.7%

mailto:Danielle.L.Hubbard@uscis.dhs.gov

Remarks from USCIS Industry Liaison

USCIS Industry Liaison

FY26 Quarterly Engagements with Industry Schedule

1st: October 28, 2025

2nd: January 27, 2026

3rd: April 28, 2026

4th: July 28, 2026

Notice ID: USCISFY26CONFERENCECALLXXXQUARTER

XXX= 1st, 2nd, 3rd, 4th

Operations (OPS) Division Introduction Operations Division provides support to a wide USCIS customer base, purchasing supplies and services to meet the mission.

Customers Administrative Appeals Office (AAO), Equal Opportunity & Inclusion (EOI), External Affairs Directorate (EXA), Refugee, Asylum & International Operations (RAIO), Immigration Records and Identity Services (IRIS), Field Operations Directorate (FOD), Fraud Detection and National Security Directorate (FDNS), Management Directorate, Office of Intake and Document Production (OIDP), Office of Chief Counsel (OCC), Office of the Director (DIR), Office of Privacy (PVY), Office of Policy & Strategy (OP&S), Service Center Operations Directorate (SCOPS), Office of the Chief Financial Officer (OCFO), and Office of Performance and Quality (OPQ).

Type of Acquisitions Supplies and Services utilizing Full & Open (FAR Part 15), GSA Schedule (FAR Subpart 8.4), Simplified Acquisitions (FAR Part 13), and IDIQ Task/Delivery Orders (FAR Subpart 16.505).

Contracting Officer Team

Eric Bishop, Waynette Goodman, David Hershey, Angela Hodges, Michael Hodahkwen, Alexis James, Victor Martin, Joshua Riley, Mary Shinney, Charnique Thomas, James Thomasson, and Rachel Turner, Greg Schroeder

Operations Division Awards Title / APFS Number Contracting

Officer Contact Information Award Number

Budgetary Support Services

APFS Number: 2025069138 Waynette Goodman Waynette.A.Goodman@uscis.dhs.gov 70SBUR25F00000097

Regulatory Support Services

APFS Number: 2024068055 David Hershey David.P.Hershey@uscis.dhs.gov 70SBUR25F00000108

Onsite Clinical Health Services

APFS Number: 2025069745 David Hershey David.P.Hershey@uscis.dhs.gov 70SBUR25F00000245

FedHR Navigator

APFS Number: 2025069909 David Hershey David.P.Hershey@uscis.dhs.gov 70SBUR25F00000140

Civil Surgeon Credential Verification

APFS Number: F2024068139 Eric Bishop Eric.m.bishop@uscis.dhs.gov 70SBUR25P00000034

DRAFT

mailto:Waynette.A.Goodman@uscis.dhs.gov mailto:David.P.Hershey@uscis.dhs.gov mailto:David.P.Hershey@uscis.dhs.gov mailto:David.P.Hershey@uscis.dhs.gov mailto:Eric.m.bishop@uscis.dhs.gov

Operations Division Cancelled Requirements

Officer Contact Information

USCIS Communication Access Real-

Time Translation

Services for the Office of Civil Rights and Equal

Employment Opportunity (CREEO)

APFS Number: F2024067823

Joshua S. Riley Joshua.S.Riley@uscis.dhs.gov

Everlaw eDiscovery Software

Contractor Support Services for the Office of the Chief Counsel (OCC)

APFS Number: F2024068062

Joshua S. Riley Joshua.S.Riley@uscis.dhs.gov

EBS Technical Writing

APFS Number: 2025069041 Mary Shinney

Mary.A.Shinney@uscis.dhs.gov

DRAFT

mailto:Joshua.S.Riley@uscis.dhs.gov mailto:Joshua.S.Riley@uscis.dhs.gov mailto:Mary.a.shinney@uscis.dhs.gov

Upcoming RFIs (OPS) Division

Title Description Est Date of

RFI

Purpose of RFI Distribution Method

ROSS

Records Operations Support Services

TBD

Sources Sought / Request for Information for market research and acquisition planning

SAM.gov

Notice ID:

70SBUR25I00000003-V2

Contact Center Tier 1 Posted 09/02/2025

Responses Due 10/20/2025

Sources Sought / Request for Information for market research and acquisition planning

SAM.gov

70SBUR26I00000002

FOD American Sign Language

Posted: 9/29/2025 Responses due:

10/10/2025

Seeking information from industry for sign language interpreter service SAM.gov

70SBUR25I00000018

U.S. Citizenship Naturalization Educational Requirements Testing

Posted: 9/18/2025 Response Due

10/3/2025 gather information from industry stakeholders regarding capabilities to support the implementation and administration of a redesigned naturalization test.

SAM.gov

Eric Bishop Associate Chief

Customers:

• Field Operations Division (FOD)

• Immigration Records and Identity Services (IRIS)DRAFT

Field Office Support Services (FOSS) APFS Number: F2025068409

Operations Division FY26 1st Quarter APFS Update

Contract Vehicle NAICS Code Dollar Range Current Contract Completion Date

Recompete (Y/N) (incumbent/award#)

Open Market 561110 Over $100M 02/28/2026 Sciolex / 70SBUR23F00000009

Small Business Program

Request for Information #

Est. Draft Solicitation Release Date (if applicable)

Est Solicitation Release Date

Period of Performance

TBD N/A N/A 11/20/2025 03/01/2026-02/28/2031

Program POC & email Contracting Officer & email Contract Specialist & email

William Wilson William.C.Wilson@uscis.dhs.gov

Gregory Schroeder Gregory.D.Schroeder@uscis.dhs.gov

Marianne Green Marianne.green@uscis.dhs.gov

Description: USCIS is seeking Field Office Support Services (FOSS) in support of the Field Operations Directorate, and the Fraud Detection and National Security (FDNS) Directorate. Tasks under FOSS include: Unclassified Mail Distribution Management (which includes courier services, receipt and delivery of non-classified correspondence, files, records and parcels that aren’t supplies/equipment), performing file audits, creating new files, performing unclassified file maintenance, and providing naturalization ceremony support. USCIS intends to issue a solicitation via open market. USCIS will update this record as necessary.

FOD American Sign Language Support Services APFS Number: P2026072248

Operations Division FY26 1st Quarter APFS Update

Contract Vehicle NAICS Code Dollar Range Current Contract Completion Date

Recompete (Y/N) (incumbent/award#)

GSA Schedule TBD $1M-$2M 11/28/2025 CLF Consultants

LLC/70SBUR23P00000047

Small Business Program

Request for Information #

Est. Draft Solicitation Release Date (if applicable)

Est Solicitation Release Date

Period of Performance

SB 70SBUR26I00000002 N/A 10/24/2025 11/29/2025-11/28/2028

Program POC & email Contracting Officer & email Contract Specialist & email

Patricia Kemling Patricia.A.Kemling@uscis.dhs.gov

Eric Bishop eric.m.bishop@uscis.dhs.gov

Marianne Green Marianne.Green@uscis.dhs.gov

Description: USCIS has a requirement for in-person and Video Remote Interpreting (VRI) sign language interpretive services on an as-needed basis for Deaf or Hard of Hearing applicants within Field Operations Directorate. These services will be utilized during interviews, naturalization ceremonies, information services appointments, and other interactions with USCIS staff members as required. USCIS requires interpreter services of both sign to voice and voice to sign utilizing Signed English (SE) and/or American Sign Language (ASL) and Certified Deaf Interpreter (CDI). Scheduled appointments are crucial for the applicants to attend and it is imperative that interpreter services are received, if a scheduled interpreter cannot meet the required timeframes a qualified replacement interpreter should be made available.

DRAFT

mailto:Patricia.A.Kemling@uscis.dhs.gov mailto:eric.m.bishop@uscis.dhs.gov mailto:Marianne.Green@uscis.dhs.gov

Business Process Improvement and Management Support Service (BPIMSS) APFS Number: F2025071546

Operations Division FY26 1st Quarter APFS Update

Contract Vehicle NAICS Code Dollar Range Current Contract Completion Date

Recompete (Y/N) (incumbent/award#)

OASIS+ TBD $10M-$20M 9/29/2026

Federal Management Partners

LLC/70SBUR21F00000237

Small Business Program

Request for Information #

Est. Draft Solicitation Release Date (if applicable)

Est Solicitation Release Date

Period of Performance

SB N/A N/A 11/11/2025 9/30/2026-9/29/2031

Program POC & email Contracting Officer & email Contract Specialist & email

Sumira Osterman Sumira.S.Osterman@uscis.dhs.gov

Eric Bishop eric.m.bishop@uscis.dhs.gov

Johana Gaviria Villa Johana.GaviriaVilla@uscis.dhs.gov

Description: USCIS has a requirement for streamlining and improving Business Operations and information technology investments. This requirement includes executive consulting, program/project management support, Agile adoption, governance support, and technology integration across the Verification Division (VER), Field Operations Directorate (FOD), and the Identity and Information Management Division (IIMD). The requirement also includes facilitating cross-functional collaboration among USCIS offices and external agencies, implementing Agile methodologies, and supporting data-driven decision-making. Additionally, the requirement involves facilitating strategic planning, policy and process improvements, Agile adoption, data analytics, and governance support. USCIS's requirement encompasses the following areas: (See APFS record for additional description).

DRAFT

mailto:Sumira.S.Osterman@uscis.dhs.gov mailto:Johana.GaviriaVilla@uscis.dhs.gov

Records Operations Support Services (ROSS) APFS Number: 2024067961

Operations Division FY26 1st Quarter APFS Update

Contract Vehicle NAICS Code Dollar Range Current Contract Completion

Date Recompete (Y/N)

(incumbent/award#)

Definitive Contract 561110 Over $100M 09/30/2026 Koniag Brillient / 70SBUR21C0000015

Small Business Program Request for

Information #

Est. Draft Solicitation Release Date (if applicable) Est Solicitation Release Date Period of Performance

8(a) TBD N/A 2/2/2026 10/1/2026 - 09/30/2031

Program POC & email Contracting Officer & email Contract Specialist & email

Mandy Livingston Mandy.L.Livingston@uscis.dhs.gov

Eric Bishop eric.m.bishop@uscis.dhs.gov

Erin Johnson Erin.E.Johnson@uscis.dhs.gov

USCIS National Records Center (NRC) has a requirement for a contractor to provide support services required under this contract include administrative and technical functions in support of records management for the USCIS Records Operations Support Services (ROSS). The successful contractor is to provide records management and maintenance services for the NRC and NRC Extension Site 1 (ES-1), Lee’s Summit, MO, and its sub-office, the File Storage Facility (FSF or HBG), Harrisonburg, VA. The objective of the contract is to provide comprehensive records management services in a manner that ensures efficient, effective, and accountable records responsibility and excellent customer service.

DRAFT

mailto:travis.c.riley@uscis.dhs.gov mailto:Yamitza.M.Ortiz@uscis.dhs.gov

Active Solicitations Pending Awards

Officer

Status Solicitation / Award Number

Eric Bishop Associate Chief

Q&A?DRAFT

Michael Hodahkwen Associate Chief

Customers: Administration (ADM); Office of Contracting (OCON);

Directors Office (DIR); Management Directorate (MGMT); Office of

Performance & Quality (OPQ); and Refugee, Asylum and

International Operations (RAIO)

Property Management Logistical Support Services (PMLSS) APFS Number: F2025071768

Operations Division FY26 1st Quarter APFS Update

Contract Vehicle NAICS Code Dollar Range Current Contract Completion Date

Recompete (Y/N) (incumbent/award#)

Open 561990 $2M to $5M 12/27/2025 Dynamic Facility Designs

70SBUR21D00000001

Small Business Program

Request for Information #

Est. Draft Solicitation Release Date (if applicable)

Est Solicitation Release Date

Period of Performance

8(a) N/A N/A 11/15/2025 12/27/2025 - 12/26/2030

Program POC & email Contracting Officer & email Contract Specialist & email

Dion Phillips dion.j.phillips@uscis.dhs.gov

Alexis James alexis.d.james@uscis.dhs.gov

Alexis James alexis.d.james@uscis.dhs.gov

Description: The Department of Homeland Security (DHS), U.S. Citizenship and Immigration Services (USCIS), Office of Administration has a requirement for Property Management and Logistical Support and Moving and Relocation Services in support of USCIS operations at multiple USCIS facilities within the Washington, DC Metropolitan area. As a result, services are required to physically move property between and within its various facilities. Services shall be performed onsite at the USCIS headquarters facility primarily located at 5900 Auth Way, Camp Springs, MD 20588. Logistical, moving, and relocation support will include this location and others within the Metropolitan Washington DC area.

DRAFT

mailto:vanessa.o.jones@uscis.dhs.gov mailto:Michael.P.Hodahkwen@uscis.dhs.gov

Administrative Support for Asylum Backlog APFS Number:

Operations Division FY26 1st Quarter APFS Update

Contract Vehicle NAICS Code Dollar Range Current Contract Completion Date

Recompete (Y/N) (incumbent/award#)

GSA 561110 $2M to $5M 02/28/2026 TJFACT / 70SBUR22F00000210

Small Business Program

Request for Information #

Est. Draft Solicitation Release Date (if applicable)

Est Solicitation Release Date

Period of Performance

SDVOSB TBD TBD 01/15/2026 03/01/2026 - 02/28/2029

Program POC & email Contracting Officer & email Contract Specialist & email

Christopher Tolbert christopher.t.tolbert@uscis.dhs.gov

Alexis James alexis.d.james@uscis.dhs.gov

Benjamin Fournier benjamin.t.Fournier@uscis.dhs.gov

Description:

DRAFT

mailto:christopher.t.tolbert@uscis.dhs.gov mailto:benjamin.t.Fournier@uscis.dhs.gov

Congressional Quarterly Subscriptions APFS Number:

Operations Division FY26 1st Quarter APFS Update

Contract Vehicle NAICS Code Dollar Range Current Contract Completion Date

Recompete (Y/N) (incumbent/award#)

GSA 519190 Under $1M CQ Roll Call, Inc.

70SBUR21F00000021

Small Business Program

Request for Information #

Est. Draft Solicitation Release Date (if applicable)

Est Solicitation Release Date

Period of Performance

None N/A N/A 1/1/2026 – 12/31/2031

Program POC & email Contracting Officer & email Contract Specialist & email

Vanessa Jones vanessa.o.jones@uscis.dhs.gov

Alexis James alexis.d.james@uscis.dhs.gov

Benjamin Fournier benjamin.t.Fournier@uscis.dhs.gov

Description:

DRAFT

mailto:vanessa.o.jones@uscis.dhs.gov mailto:benjamin.t.Fournier@uscis.dhs.gov

Title / APFS Number Contracting

Officer Status Solicitation /

Award Number

RAIO Language and Interpretation Support Services APFS Number: F2023063924

Michael Hodahkwen

Awarded

70SBUR25D00000099

70SBUR25D00000100

70SBUR25D00000101

70SBUR25D00000102

70SBUR25D00000103

70SBUR25D00000104

Workforce Analysis and Resource Modeling (WARM) APFS Number: F2024068143

Alexis James Awarded 70SBUR25F00000210

Innovation and Design for Enhanced Adjudication (IDEA) Innovation Support APFS Number: F2025069297

Alexis James Awarded 70SBUR25F00000193

Inspire and Address Information Management System (AIMS) Software APFS Number: F2025071341

Alexis James Awarded 70SBUR25F00000232

Michael Hodahkwen Associate Chief

Victor Martin Associate Chief

Customers: Office Intake & Document Production (OIDP); Office of Security and Integrity (OSI); Fraud Detection and National

Security Directorate (FDNS); and Office of the Chief Procurement

Officer (OCPO)

Secure Identification Platform APFS Number: 2025068553

Operations Division FY26 1st Quarter APFS Update

Contract Vehicle NAICS Code Dollar Range Current Contract Completion Date

Recompete (Y/N) (incumbent/award#)

Definitive Contract 326199 $50M to $100M 03/31/2027 HID / 70SBUR21D00000002

Small Business Program Request for

Information #

Est. Draft Solicitation Release Date (if applicable)

Est Solicitation Release Date

Period of Performance

N/A N/A N/A 10/30/2026 04/01/2027 - 03/31/2032

Program POC & email Contracting Officer & email Contract Specialist & email

Joseph Fulkerson Joseph.c.fulkerson@sucis.dhs.gov

Victor Martin victor.e.martin@uscis.dhs.gov

Rachel Turner Rachel.m.turner@uscis.dhs.gov

Description: USCIS is seeking an enhanced and newly designed integrated solution for secure identification documents to include a 100% pol ycarbonate solid body card stock with Radio Frequency Identification (RFID) and metallized optically variable devices embedded within th e card construction substrate layers, card design services, high volume manufacturing, storage for card stock, and related technical support services. The base card design shall be configurable for various immigration benefits, including, the current PRC and EAD cards, as well as, future identification do cuments. The government will work with the successful contractor to ensure that the material functionality of the cards is appropriately understood and th at any proposed design matches the existing functionality of card personalization system.

DRAFT

mailto:Joseph.c.fulkerson@sucis.dhs.gov mailto:victor.e.martin@uscis.dhs.gov mailto:Rachel.m.turner@uscis.dhs.gov

Title / APFS Number Contracting Officer

Status Solicitation / Award Number

Background Investigation Services APFS Number: 2024067688 Victor Martin Awarded

70SBUR25F00000239

70SBUR25F00000240

70SBUR25F00000241

Forms Support Services APFS Number: 2025069599 Rachel Turner Awarded 70SBUR25F00000190

Victor Martin Associate Chief

Q&A?

Mary Shinney Associate Chief

Customers: Office of the Chief Financial Officer (OCFO); External

Affairs (EXA); Human Capital and Training (HCT); and Office of

Policy & Strategy (OPS) DRAFT

Contact Center Tier 1 (CCT1) APFS Number: 2024068175

Operations Division FY26 1st Quarter APFS Update

Contract Vehicle NAICS Code Dollar Range Current Contract Completion

Date Recompete (Y/N)

(incumbent/award#)

GSA Schedule 561422 Over $100M 08/12/2026 GDIT / 70SBUR21F00000089

Small Business Program Request for

Information #

Est. Draft Solicitation Release Date (if applicable) Est Solicitation Release Date Period of Performance

N/A 70SBUR25I00000003 02/07/2025 01/05/2026 08/13/2026 – 08/12/2031

Program POC & email Contracting Officer & email Contract Specialist & email

Tiffany Vezina Tiffany.N.Vezina@uscis.dhs.gov

David Hershey David.P.Hershey@uscis.dhs.gov

Way Goodman Waynette.A.Goodman@uscis.dhs.gov

USCIS requires contractor support to operate the Tier 1 level of a multi-tier Contact Center Operation. Services include support to inbound and outbound calls, chats and webform/email inquiries using a model that employs a mix of IVR/IVA, web and voice channels for customers to obtain assistance on citizenship and immigration related information. The Contractor will provide sufficient bilingual operational staff to support the Contact Center Tier 1 interactions and collaborate with the USCIS, and other supporting Contractors involved in improving Contact Center operations. Market research is ongoing, and an acquisition strategy is still to be determined. RFI posted to SAM.gov, Notice ID:

70SBUR25I00000003-V2 – Responses due 10/20/2025. Government is anticipating exercise of FAR clause 52.217-8, Option to Extend Services under the current task order.

DRAFT

mailto:Bruce.A.Helms@uscis.dhs.gov

Financial Management Support Services APFS Number: 2025071041

Operations Division FY26 1st Quarter APFS Update

Contract Vehicle NAICS Code Dollar Range Current Contract Completion

Date Recompete (Y/N)

(incumbent/award#)

GSA Schedule 541219 $500k to $1M 07/31/2026 Empirical Corp / 70SBUR23F00000169

Small Business Program Request for

Information #

Est. Draft Solicitation Release Date (if applicable) Est Solicitation Release Date Period of Performance

SB N/A N/A 11/03/2025 08/01/2026 – 02/28/2029

Program POC & email Contracting Officer & email Contract Specialist & email

Jamila Balamani Jamila.M.Balamani@uscis.dhs.gov

Way Goodman Waynette.A.Goodman@uscis.dhs.gov

LaTonja Ware LaTonja.P.Ware@uscis.dhs.gov

USCIS has a requirement for a contractor to provide financial management and reporting support services to the Office of the Chief Financial Officer (OCFO). This includes performing reviews and reconciliations, responding to Department of Homeland Security (DHS) and audit requirements and requests, and having a data repository tool to investigate accounting transactions posted to the general ledger real time. All support provided by the contractor shall be in accordance with applicable Office of Management and Budget (OMB), Department of Treasury, and DHS regulations.

DRAFT

mailto:Bruce.A.Helms@uscis.dhs.gov mailto:LaTonja.P.Ware@uscis.dhs.gov

Title / APFS Number Contracting Officer

Status Solicitation / Award Number

Assessment of Internal Controls (A-123) Support Services / 2024065564

David Hershey Evaluating Proposals

TBD

Mary Shinney Associate Chief

Kenneth Brumfiel Associate Chief

Customers: Administrative Appeals Office (AAO); Office of the

Chief Counsel (OCC), Office of Civil Rights and Equal

Employment Opportunity (CREEO); and Service Center

Operations Directorate (SCOPS)

DHS Reverse Auction Tool APFS Number: 2024065858

Operations Division FY26 1st Quarter APFS Update

Contract Vehicle NAICS Code Dollar Range Current Contract Completion Date

Recompete (Y/N) (incumbent/award#)

BPA 518210 Over $100M 03/30/2025

UNISON MARKETPLACE, INC /

70RDAD19A00000014

Small Business Program

Request for Information #

Est. Draft Solicitation Release Date (if applicable)

Est Solicitation Release Date

Period of Performance

N/A TBD TBD 08/15/2025 02/15/2026-02/14/2031

Program POC & email Contracting Officer & email Contract Specialist & email

Samantha Mehl Samantha.mehl@hq.dhs.gov

Angela Hodges Angela.d.hodges@uscis.dhs.gov

Kristyn Holsopple Kristyn.holsopple@uscis.dhs.gov

PAUSED

Description: This requirement is to provide a full-service, web-based reverse auctioning solution that assists DHS buyers in soliciting, evaluating, and awarding multiple contract types for supplies and select services from established networks of vendors. The solution shall be based on an established commercial product, requiring little or no customization to meet DHS requirements. This is on pause until further notice.

DRAFT

mailto:Angela.d.hodges@uscis.dhs.gov mailto:Kristyn.holsopple@uscis.dhs.gov

Administrative & Clerical Support Services for the Office of the Chief Counsel (OCC) APFS Number: 2025069318

Operations Division FY26 1st Quarter APFS Update

Contract Vehicle NAICS Code Dollar Range Current Contract Completion Date

Recompete (Y/N) (incumbent/award#)

Definitive Contract 561110 $2M - $5M N/A N

Small Business Program

Request for Information #

Est. Draft Solicitation Release Date (if applicable)

Est Solicitation Release Date

Period of Performance

8(a) N/A N/A 07/30/2025 09/30/2025 - 09/25/2030 Program POC & email Contracting Officer & email Contract Specialist & email

Phillip Scott Phillip.Scott3@uscis.dhs.gov

Kenneth Brumfiel Kenneth.c.brumfiel@uscis.dhs.gov

Joshua S. Riley Joshua.S.Riley@uscis.dhs.gov

Description: USCIS, OCC, has a requirement for administrative services – Mail Management. OCC is anticipating to award an 8(a) direct (sole) award contract to provide document management support services for all management and labor necessary to satisfy the Government need for onsite administrative support services to operate the OCC mail management apparatus and file room at Camp Springs, MD. The services required include providing targeted correspondence, data management services, tracking statistics, data entry into automated systems, scanning documents, performing file maintenance, and preparing various reports.

DRAFT

mailto:Phillip.Scott3@uscis.dhs.gov mailto:Kenneth.brumfiel@uscis.dhs.gov mailto:Kenneth.brumfiel@uscis.dhs.gov mailto:Kenneth.brumfiel@uscis.dhs.gov

USCIS Mediation Services for the Office of Civil Rights and Equal Employment Opportunity (CREEO) APFS Number: 2024067853

Operations Division FY26 1st Quarter APFS Update

Contract Vehicle NAICS Code Dollar Range Current Contract Completion

Date Recompete (Y/N)

(incumbent/award#)

GSA 561611 $500k - $1M N/A N

Small Business Program Request for

Information #

Est. Draft Solicitation Release Date (if applicable) Est Solicitation Release Date Period of Performance

SB N/A N/A 05/22/2025 08/01/2025 - 07/31/2030

Program POC & email Contracting Officer & email Contract Specialist & email

Katie Stout Katie.J.Stout@uscis.dhs.gov

Angela Hodges Angela.d.hodges@uscis.dhs.gov

Kristyn Holsopple Kristyn.Holsopple@uscis.dhs.gov

PAUSED

Description: The Contractor shall provide mediation services that meet the standards set by the ADR Act of 1996 as amended and the EEOC regulations set forth in 29 CFR Part 1614: EEOC MD-110 https://www.eeoc.gov/federal-sector/management-directive/management-directive-110, 29 CFR 1614.102 (b) (2); and any subsequent law, statue, regulation, executive order or directive; and in accordance with the requirements set forth in the Government Requirement. USCIS anticipates the work can be performed virtually.

DRAFT

mailto:Katie.J.Stout@uscis.dhs.gov mailto:Angela.d.hodges@uscis.dhs.gov mailto:Kristyn.Holsopple@uscis.dhs.gov https://www.eeoc.gov/federal-sector/management-directive/management-directive-110 https://www.eeoc.gov/federal-sector/management-directive/management-directive-110 https://www.eeoc.gov/federal-sector/management-directive/management-directive-110 https://www.eeoc.gov/federal-sector/management-directive/management-directive-110 https://www.eeoc.gov/federal-sector/management-directive/management-directive-110 https://www.eeoc.gov/federal-sector/management-directive/management-directive-110 https://www.eeoc.gov/federal-sector/management-directive/management-directive-110 https://www.eeoc.gov/federal-sector/management-directive/management-directive-110 https://www.eeoc.gov/federal-sector/management-directive/management-directive-110

USCIS National Capital Region (NCR) Sign Language Interpretation (SLI) Services APFS Number: 2024066894

Operations Division FY26 1st Quarter APFS Update

Contract Vehicle NAICS Code Dollar Range Current Contract Completion

Date Recompete (Y/N)

(incumbent/award#)

DHS CAS BPA 541930 $2M to $5M 08/01/2025 Friends Interpreting Services /

70SBUR22F00000139

Small Business Program Request for

Information #

Est. Draft Solicitation Release Date (if applicable) Est Solicitation Release Date Period of Performance

SB N/A N/A Estimated Mid-August 2025 09/XX/2025 – 04/XX/2028 Program POC & email Contracting Officer & email Contract Specialist & email

Karen Kerr karen.j.kerr@uscis.dhs.gov

Joshua S. Riley Joshua.S.Riley@uscis.dhs.gov

Kristyn Holsopple Kristyn.Holsopple@uscis.dhs.gov

Description: This requirement will be a BPA call against DHS Communication Access Services (CAS) BPA. USCIS has a requirement for sign language interpretation services at USCIS Baltimore and Washington Field Offices.

DRAFT

mailto:Angela.d.hodges@uscis.dhs.gov mailto:Angela.d.hodges@uscis.dhs.gov mailto:Kristyn.Holsopple@uscis.dhs.gov

Title / APFS Number Contracting Officer

Status Solicitation / Award Number

Kenneth Brumfiel Associate Chief

OPS Questions and Answers

Technology Division

Introduction Technology Division provides support to USCIS Office of Information Technology (OIT), purchasing commodities and services to meet the mission.

Customers In addition to the Chief Information Officer, OIT is divided into six (6) primary divisions. The divisions are Applied Technology Division, Resource Management Division, Enterprise Infrastructure Division, Systems Delivery Division, Transformation Delivery Division, Information Security Division, and Identity, Records, and National Security Delivery Division.

Type of Acquisitions Tech has shifted from the Department-wide Strategic Sourcing contract such as EAGLE II and it is now mandated to utilize EAGLE Next Generation Suite of Strategic Sourcing Best in Class Contracts. FirstSource II is used to procure software and hardware to include software assurance and hardware maintenance via FAR Subpart 16.505(b) Fair Opportunity.

Contracting Officer Team

Chris Hatin, Andrew Fonda, Patrick Gadwah, Lora Gross, Celina Hemingway, Amir Hrnjic, Monty Kurtz, Jonathan Latson, Brenda Palmer, Sara Putnam, Sylwia Salkic, Patricia Simon, Gregory Schroeder, Dianne Valiando

Technology Division Awards

Officer Contact Information

Technology Division Cancelled Requirements

Title / APFS Number Contracting Officer Contact Information

Governance Risk Compliance (GRC) Tool – ArcAngel APFS Number: F2025070069

Dianne Valiando Dianne.E.Valiando@uscis.dhs.gov

Cybersecurity Program Management and Development

(CPMD)

APFS Number: F2025069172

Dianne Valiando Dianne.E.Valiando@uscis.dhs.gov

Cybersecurity Program Support Services (CPSS) APFS Number: F2024066241

Celina Hemingway Celina.R.Hemingway@uscis.dhs.gov

Cyber Security Artificial Intelligence Support (CAIS) 2 APFS Number: F2024068147

Celina Hemingway Celina.R.Hemingway@uscis.dhs.gov

Flexible Innovation For Rapid Engineering (FIRE) APFS Number: F2025068411

Monty Kurtz Monty.N.Kurtz@uscis.dhs.gov

DRAFT

mailto:Dianne.E.Valiando@uscis.dhs.gov mailto:Dianne.E.Valiando@uscis.dhs.gov mailto:Gary.d.Whitney@uscis.dhs.gov mailto:Gary.d.Whitney@uscis.dhs.gov mailto:Monty.N.Kurtz@uscis.dhs.gov

Upcoming RFIs (Technology)

Title Description Est Date of RFI

Purpose of RFI Distribution Method

EIS

Contact Center

II

Enterprise Contact Center Services FY26, Q1 Market Research SAM.gov

CSAI II Customer Service, Accounts, and Integration (CSAI) II

FY26, Q1 Market Research SAM.gov

EGIS III Enterprise Gateway and Integration Services (EGIS) III

FY26, Q3 Market Research SAM.gov

Cloud Hosting

BPA III

Cloud Hosting BPA III FY26, Q2 Market Research SAM.gov

Technology (Tech) Division

Patrick Gadwah Associate Chief

Customers: Applied Technology Division (ATD), IT Field Services

Division (ITFSD), Resource Management Division (RMD), Systems

Delivery Division (SDD), DRAFT

Predictive Lake Analytics Nextgen eXchange Services (PLANXS) II APFS Number: 2025068410

Technology Division FY26 1st Quarter APFS Update

Contract Vehicle NAICS Code Dollar Range Current Contract Completion

Date Recompete (Y/N)

(incumbent/award#)

GSA MAS IT 541512 Over $100M 08/11/2026 Octo Metric LLC / 70SBUR21F00000194

Small Business Program Request for

Information #

Est. Draft Solicitation Release Date (if applicable) Est Solicitation Release Date Period of Performance

Total SB 70SBUR25I00000002 November 2025 December 2025 08/12/2026 – 08/11/2031

Program POC & email Contracting Officer & email Contract Specialist & email

George (Alex) Baden George.A.Baden@uscis.dhs.gov

Monty Kurtz Monty.N.Kurtz@uscis.dhs.gov

Patrick Gadwah Patrick.C.Gadwah@uscis.dhs.gov

Description: USCIS requires contractor support for the Data and Business Intelligence Support Services (DBIS III), for profes sional IT services to support design, architecture, configuration, development, and maintenance of a centralized enterprise data warehouse and standard reporting interfaces through Enterprise Citizenship and Immigration Services Centralized Operational Repository (eCISCOR), SAS, and SMART implementations, i.e., USCIS Data Warehouse/Business Intelligence (DW/BI) solution. This task order will be the primary vehicle to obtain professional IT architectural, systems development, and systems support services to continue the transformation of data from the USCIS transactional systems into a state-of-the-art enterprise data warehouse and associated operational and Business Intelligence (BI) reporting capabilities. The development scope of the program involves transformin g agency-wide analytical capabilities and enhancing the agency's ability to use its large data pool for decision-making and operational improvement; any USCIS, DHS, or external federal agency system can become a source of data for DBIS, if dictated by the mission. This supports the Standard Tool CPIC program . An RFI was issued via SAM.gov.

RFI issued 10/29 and closed 11/7. We are currently in the acquisition planning phase.

DRAFT

mailto:George.A.Baden@uscis.dhs.gov mailto:Monty.N.Kurtz@uscis.dhs.gov mailto:Patrick.C.Gadwah@uscis.dhs.gov

Quality, Security, Testing, Automation and Governance (QSTAG) APFS Number: 2025070572

Technology Division FY26 1st Quarter APFS Update

Contract Vehicle NAICS Code Dollar Range Current Contract Completion

Date Recompete (Y/N)

(incumbent/award#)

GSA MAS IT 541511 $20M - $50M 04/30/2026

Ardent Management Consulting, Inc.

70SBUR21F00000057

Small Business Program Request for

Information #

Est. Draft Solicitation Release Date (if applicable) Est Solicitation Release Date Period of Performance

Total SB 70SBUR25I00000016 December 2025 December 2025 5/1/2026 – 4/30/2031

Program POC & email Contracting Officer & email Contract Specialist & email

Nili Khanna Nili.Khanna@uscis.dhs.gov

Patrick Gadwah Patrick.C.Gadwah@uscis.dhs.gov

Amir Hrnjic Amir.Hrnjic@uscis.dhs.gov

Description: QSTAG Service Objectives: 1. To allow United States Citizenship and Immigration Services (USCIS) the flexibility to secure technical support with the knowledge, skills and capabilities in Development Security Opertations (DevSecOps) advanced testing and automation solutions for the systems and services that support the USCIS mission. 2. To aid or enable USCIS, Office of Information Technology (OIT) product/portfolio teams to build and continually improve the quality of their products and speed of delivery by implementing cutting edge DevSecOps, advanced testing, applications and workloads security, automation and RPA technology solutions. 3. To re-use, build and continually improve reliable, valuable, and sustainable automated pipelines for use by engineering teams and stakeholders to easily integ rate and benefit from available solutions. 4. To ensure standardized best practices, compliance and accountability, resulting in secure, efficient, and scalable operations that include development, testing, deployment and continuous improvements across the enterprise." An RFI was posted via SAM.gov on 7/1/2025 and closed on 7/15/2025. We are currently in the acquisition planning phase.

DRAFT

mailto:nili.khanna@uscis.dhs.gov mailto:Amir.Hrnjic@uscis.dhs.gov

Information Technology Asset Management (ITAM) IV APFS Number: 2025071445

Technology Division FY26 1st Quarter APFS Update

Contract Vehicle NAICS Code Dollar Range Current Contract Completion

Date Recompete (Y/N)

(incumbent/award#)

8(a) STARS III 541512 $5M - $10M 6/13/2026 70SBUR21F00000099, KCI-Acuity

Small Business Program Request for

Information #

Est. Draft Solicitation Release Date (if applicable) Est Solicitation Release Date Period of Performance

8(a) TBD December 2025 January 2026 6/14/2026 - 6/13/2030

Program POC & email Contracting Officer & email Contract Specialist & email

Allie Hernandez Altanelle.E.Hernandez@uscis.dhs.gov

Amir Hrnjic Amir.Hrnjic@uscis.dhs.gov

Vivian Lantigua Vivian.E.Lantigua@uscis.dhs.gov

Description: This is a requirement for critical Software Asset Management (SAM) functions within USCIS such as MEGABYTE/FITARA compliance, IT commodity spending reporting, software request fulfillment, software license delivery and license waste avoidance. We are currently in the market research / acquisition planning phase.

DRAFT

mailto:Altanelle.E.Hernandez@uscis.dhs.gov mailto:Vivian.E.Lantigua@uscis.dhs.gov

USCIS Customer Service Accounts and Integration (CSAI) III APFS Number: 2025072091

Technology Division FY26 1st Quarter APFS Update

Contract Vehicle NAICS Code Dollar Range Current Contract Completion

Date Recompete (Y/N)

(incumbent/award#)

TBD 541330 $10M - $20M 9/26/2026 70SBUR24C00000007, Akiak Technology, LLC

Small Business Program Request for

Information #

Est. Draft Solicitation Release Date (if applicable) Est Solicitation Release Date Period of Performance

SB TBD Feb 2026 March 2026 9/27/2026 – 9/26/2028

Program POC & email Contracting Officer & email Contract Specialist & email

Katherine Brown Katherine.A.Racine@uscis.dhs.gov

Patrick Gadwah Patrick.C.Gadwah@uscis.dhs.gov

Amir Hrnjic Amir.Hrnjic@uscis.dhs.gov

Description: USCIS has a requirement for Customer Service Accounts and Integration (CSAI) with the objective to obtain professional IT services for the USCIS Office of

Information Technology (OIT) Office of Chief Information Officer (CIO) to operationalize the integrated online account experience to enhance customer service and interaction with the public seeking benefits adjudicated by USCIS. This is a follow-on contract to the existing CSAI contract and provides for implementing the next phases of our requirement. We plan to issue an RFI to help formulate the acquisition strategy.

DRAFT

mailto:katherine.a.racine@uscis.dhs.gov

Title / APFS Number Contracting Officer

Status Solicitation / Award Number

Patrick Gadwah Associate Chief

Celina Hemingway Associate Chief

Customer: Information Security Division (ISD)

Identity, Credential, and Access Management Enterprise Services III (ICAM-ES III) APFS Number: F2025069780

Technology Division FY26 1ST Quarter APFS Update

Contract Vehicle NAICS Code Dollar Range Current Contract Completion

Date Recompete (Y/N)

(incumbent/award#)

GSA Schedule 541513 $20M - $50M 11/25/2026 Yes

Dignari, LLC

70SBUR24F00000044

Small Business Program Request for

Information #

Est. Draft Solicitation Release Date (if applicable) Est Solicitation Release Date Period of Performance

SB N/A 70SBUR25I00000009 08/2025 02/26/2026 – 10/25/2028

Program POC & email Contracting Officer & email Contract Specialist & email

Samona L. Barnett Samona.L.Barnett@uscis.dhs.gov

Celina Hemingway Celina.R.Hemingway@uscis.dhs.gov

Sylwia Salkic Sylwia.Salkic@uscis.dhs.gov

Description: The U.S. Citizenship and Immigration Services (USCIS), Office of Information Technology (OIT), Information Security Division (ISD) is mandated by the 2009 Federal Chief Information Officers (CIO) Council Federal Identity, Credential, and Access Management (FICAM) Roadmap and Implementation Guidance. The Identity, Credential, and Access Management Enterprise Services (ICAM -ES) consists of several traditionally segregated functional areas (Identity, Credential, Access, and Federation) that when managed collectively, provide security, privacy and process efficiency benefits that would not be achieved if managed individually. The U.S. Office of Management and Budget (OMB)released M -11-11 (February 2011), and M-19-17 (May 2019), which outlined specific ICAM-related requirements and delivery timelines for federal civilian agencies.

DRAFT

mailto:Samona.L.Barnett@uscis.dhs.gov mailto:Celina.R.Hemingway@uscis.dhs.gov mailto:Sylwia.Salkic@uscis.dhs.gov

Governance, Communications, Assessments & Classified Services (GCACS) IV APFS Number: F2025070000

Technology Division FY26 2ND Quarter APFS Update

Contract Vehicle NAICS Code Dollar Range Current Contract Completion

Date Recompete (Y/N)

(incumbent/award#)

8(a) STARS III 541512 $20M - $50M 04/26/2026 Yes

Cybernamic, LLC

70SBUR22F00000242

Small Business Program Request for

Information #

Est. Draft Solicitation Release Date (if applicable) Est Solicitation Release Date Period of Performance

8 (a) N/A N/A 11/2025 02/21/2026 – 02/20/2029

Program POC & email Contracting Officer & email Contract Specialist & email

Christopher Green Christopher.D.Green@uscis.dhs.gov

Sylwia Salkic Sylwia.Salkic@uscis.dhs.gov

Taylor Quintin Taylor.J.Quintin@uscis.dhs.gov

Description: USCIS has a requirement for continual Governance, Communications, Assessments & Classified Services (GCACS). USCIS Information Security Division (ISD)is seeking experts with strong security assessment, penetration testing, and financial audit skills to ensure the confidentiality, integrity, and availability of information processed, stored and transmitted in support of the Agency mission. Additionally, provide classified engineering support for USCIS Classified systems, secure communication devices, and facilities in accordance with the DHS and other applicable policy.

DRAFT

mailto:Christopher.D.Green@uscis.dhs.gov mailto:Taylor.J.Quintin@uscis.dhs.gov

Continuous Monitoring & Agile Security Services (CMASS) IV APFS Number: F2025069990

Technology Division FY26 2nd Quarter APFS Update

Contract Vehicle NAICS Code Dollar Range Current Contract Completion

Date Recompete (Y/N)

(incumbent/award#)

8(a) STARS III 541512 $10M - $20M 05/15/2026 Yes

AretecSBD, LLC

70SBUR22F00000212

Small Business Program Request for

Information #

Est. Draft Solicitation Release Date (if applicable) Est Solicitation Release Date Period of Performance

8 (a) N/A N/A 09/2025 04/16/2026 – 04/15/2029

Program POC & email Contracting Officer & email Contract Specialist & email

Megan Kane Megan.R.Kane@uscis.dhs.gov

Sylwia Salkic Sylwia.Salklic@uscis.dhs.gov

Dianne Valiando Dianne.E.Valiando@uscis.dhs.gov

Description: USCIS has a requirement for Continuous Monitoring & Agile Security Services (CMASS). USCIS seeks to establish a more sustaina ble and effective continuous monitoring program, leveraging data from security and governance tools to enhance our ability to identify and mitigate cybersecurity risks, evaluate emerging technologies, streamline security-related tasks. Additionally, we seek to transform the Ongoing Authorization (OA) prog ram to incorporate new capabilities and risk models for Machine Learning (ML) and Artificial Intelligence (AI) and implement appropriate governance measures. The CMASS resources will continue to support security authorization and continuous monitoring activities, the Vulnerability Management &Configuration Management Programs, role-based cybersecurity training, and system stakeholder outreach to ensure USCIS meets security and DHS Information System Perfo rmance Plan (ISPP) requirements.

DRAFT

mailto:Megan.R.Kane@uscis.dhs.gov mailto:Sylwia.Salklic@uscis.dhs.gov mailto:Dianne.E.Valiando@uscis.dhs.gov

Information Assurance Security Services III (IASS3) APFS Number: F2025070005

Technology Division FY27 4th Quarter APFS Update

Contract Vehicle NAICS Code Dollar Range Current Contract Completion

Date Recompete (Y/N)

(incumbent/award#)

GSA Schedule 541512 $20M - $50M 07/29/2027 Yes

Cyber Security Innovations, LLC

70SBUR22F00000247

Small Business Program Request for

Information #

Est. Draft Solicitation Release Date (if applicable) Est Solicitation Release Date Period of Performance

8 (a) N/A N/A 12/30/2026 07/30/2027 – 07/30/2030

Program POC & email Contracting Officer & email Contract Specialist & email

Christopher Green Christopher.D.Green@uscis.dhs.gov

Andrew Fonda Andrew.R.Fonda@uscis.dhs.gov

Sylwia Salkic Sylwia.Salkic@uscis.dhs.gov

Description: USCIS has a requirement for Information Assurance Security Services(IASS). As USCIS integrates artificial intelligence (AI) / machine learning (ML) and other emerging technologies into our operations, it is imperative to elevate our cyber vigilance. This means ensuring sys tems are not only resilient to adversarial attacks but also uphold ethical standards that reflect organizational values and societal expectations. The Infor mation Security Division (ISD) seeks a next generation of ISSOs to lead the charge. The IASS resources will continue to perform the day-to-day implementation and validation of IT Security requirements, including ensuring the protection of our systems, data, and environment from malicious users, and to support co ntinuous monitoring activities.

These specialized ISSOs are critical to maintaining the security of our systems, assets, and data to avoid or minimize the im pact of events.

DRAFT

mailto:Christopher.D.green@uscis.dhs.gov mailto:Andrew.R.Fonda@uscis.dhs.gov

Cyber Security Support Services (C3S) – Operations II APFS Number: F2025070136

Technology Division FY26 2th Quarter APFS Update

Contract Vehicle NAICS Code Dollar Range Current Contract Completion

Date Recompete (Y/N)

(incumbent/award#)

GSA HACS 541512 Over $100M 02/15/2027 Yes

AretecSBD, LLC

70SBUR23F00000064

Small Business Program Request for

Information #

Est. Draft Solicitation Release Date (if applicable) Est Solicitation Release Date Period of Performance

8 (a) N/A N/A 04/16/2026 02/16/2027 – 12/15/2023

Program POC & email Contracting Officer & email Contract Specialist & email

Samona Barnett Samona.L.Barnett@uscis.dhs.gov

Andrew Fonda Andrew.R.Fonda@uscis.dhs.gov

Taylor Quintin Taylor.J.Quintin@uscis.dhs.gov

Description: USCIS is establishing this record to provide industry with the earliest possible announcement of a major procurement. USCIS has a requirement for Cyber Security Support Services (C3S) II that will utilize GSA HACS 8(a). The C3S-Operationscontractor will have a primary responsibility to provide the ability to identify, protect, detect, respond, and recover from cybersecurity threats and incidents. This abil ity will require highly specialized skill sets with significant experience and the ability to provide ongoing best practices. The limited number of available Government staff with these skillsets make it essential to find commercial sources to supply these services. Commercial sources should also able to provide cutting edge cybersecurity industry best practices. The contracted services will be required for the foreseeable future and a three-year period of performance is anticipated.

DRAFT

mailto:Samona.L.Barnett@uscis.dhs.gov

Cyber Security Support Services (C3S) – Architecture II APFS Number: F2025070335

Technology Division FY26 2th Quarter APFS Update

Contract Vehicle NAICS Code Dollar Range Current Contract Completion

Date Recompete (Y/N)

(incumbent/award#)

GSA HACS 541512 $50M - $100M 07/24/2027

Yes

Zen Strategics, LLC

70SBUR23F00000073

Small Business Program Request for

Information #

Est. Draft Solicitation Release Date (if applicable) Est Solicitation Release Date Period of Performance

8 (a) N/A N/A 09/2026 04/25/2027 – 04/24/2031

Program POC & email Contracting Officer & email Contract Specialist & email

Samona Barnett Samona.L.Barnett@uscis.dhs.gov

Andrew Fonda Andrew.R.Fonda@uscis.dhs.gov

Taylor Quintin Taylor.J.Quintin@uscis.dhs.gov

Description: Information Security Division (ISD) has a continued need to procure Architecture support which includes: the design, deployment, operation and maintenance of cybersecurity tools, reviewing USCIS source code, assessing the security and effectiveness of USCIS systems, security tools and processes, providing security architecture expertise to other OIT divisions, securing USCIS Networks, operating the USCIS vulnerability management program, and developing / deploying solutions to automate the security compliance of USCIS systems hosted in cloud environments. USCIS intends to utilize GSA HACS 8(a) for the re-compete of the C3S-Architecture II task order.

DRAFT

mailto:Samona.L.Barnett@uscis.dhs.gov

Title / APFS Number Contracting Officer Status Solicitation / Award Number

Information Technology User and Field Operations Support II (NEON II) F2024065926

Andrew Fonda Solicitation Released 70SBUR25R00000008

Front Office Information Support Team (FOIST) APFS Number: F2025069370

Celina Hemingway Awarded 70SBUR25C00000009

Celina Hemingway Associate Chief

Jonathan Latson Associate Chief

Customer: Identity Records and National Security Division

(IRNSD)

Outcome-Based Delivery and DevOps Services (ODOS) IV APFS Number: F2024066162

Technology Division FY26 1st Quarter APFS Update

Contract Vehicle NAICS Code Dollar Range Current Contract Completion Date

Recompete (Y/N) (incumbent/award#)

GSA MAS 541512 Over $100M 3/24/2026

70SBUR22F00000112 (ADG-REI)

70SBUR22F00000113 (DV United) 70SBUR22F00000114 (Softrams)

70SBUR22F00000197 (Alpha Omega)

Small Business Program

Request for Information #

Est. Draft Solicitation Release Date (if applicable)

Est Solicitation Release Date

Period of Performance

SB 70SBUR24-RFI-0001 N/A (Industry Day) 11/06/2025 3/25/2026 - 3/24/2031

Program POC & email Contracting Officer & email Contract Specialist & email

Kecia Campbell kecia.l.campbell@uscis.dhs.gov

Celina Hemingway celina.r.hemingway@uscis.dhs.gov

Dianne Valiando dianne.e.valiando@uscis.dhs.gov

Description: USCIS has a requirement for continued support for its Outcome-Based Delivery and DevOps Services (ODOS). ODOS IV is the primary contract of Transformation Delivery Division (TDD) to obtain DevSecOps and Infrastructure support for the continued development, delivery and support of USCIS Electronic Immigration System (ELIS) and Global enterprise case management systems.

ODOS IV will comprise two Task Areas: DevSecOps and User Experience Design (UXD)/Interaction Design (IxD) Services, and Infrastructure and Integration Services. DevSecOps and UXD/IxD is the primary requirement to provide support for the continued development, delivery and support of USCIS Electronic Immigration System (ELIS) and Global enterprise case management systems.

DevSecOps and UXD/IxD will incorporate all the technical, business integration, UXD/IxD, adaptive maintenance to deliver features at the current cadence, carried out on-time and without disruption. The secondary requirement, Infrastructure and Integration Services, provides support to ensure continuous software quality, reducing release time, improving monitoring/logging/alerting for running systems, adopting a shift-left security approach, and equipping development teams with tools for code promotion across environments with zero downtime, and to deploy code multiple times daily. This will be Hybrid FFP and LH.

DRAFT

mailto:kecia.l.campbell@uscis.dhs.gov mailto:celina.r.hemingway@uscis.dhs.gov mailto:dianne.e.valiando@uscis.dhs.gov

Officer

Status Solicitation / Award Number

Jonathan Latson…