USCIS Industry Day Agenda June 11 2024 v1.0 w survey.pdf

PDF 239 KB Posted

Attached to
USCIS FY24 Industry Day
Solicitation number
USCISFY24INDUSTRYDAY
Issued by

About this file

This document is an agenda for a USCIS Industry Day event taking place on June 11, 2024. The event will be held both in-person at the Tomich Center in Camp Springs, MD and virtually via MS Teams Live.

The agenda includes a welcome and administrative remarks, followed by operational portfolio briefings and Q&A sessions covering the External Affairs Directorate, Immigration Records and Identity Services, and the Field Operations Directorate. Key procurements discussed include Contact Center Tier 1, Records Operations Support Services, and Field Office Support Services. The agenda also includes a fireside chat with the USCIS CIO and HCA, as well as technology portfolio briefings and Q&A sessions covering DevOps Delivery and IT Operations. The procurements discussed in these panels include RIVER, RAPID, ODOS IV, AES Program II, NEON II, and EIOSS II. The event will conclude with networking opportunities and requests for attendees to complete surveys on the overall event, operations, and technology.

View the file

Other files

On GovTribe

Work with this file

  • Download the original file
  • Contacts named in this file
  • Similar government files
  • Ask GovTribe AI about this file

Text version

USCIS INDUSTRY DAY

Tuesday, June 11, 2024, 8:00 am-5:00 pm

In Person at the Tomich Center, 5900 Capital Gateway Dr., Camp Spring, MD 20588 and virtually via MS Teams Live

8:00 am – 8:30 am: Check in.

8:30 am – 9:25 am

• Welcome and Administrative Remarks

• USCIS Leadership Keynote Speaker

• OCON Leadership Remarks

9:25 am – 11:15 am Operational Portfolio Briefings and Q&A

• External Affairs Directorate (EXA) o Procurement: Contact Center Tier 1 (CCT1) o OCON Speaker: Mary Shinney, Associate Chief o PMO Speaker: Albert (Al) Eskalis, Acting Chief, Office of Access and Information

Services

• Immigration Records and Identity Services o Procurement: Records Operations Support Services (ROSS) o OCON Speaker: Stuart Sellears, Associate Chief o PMO Speaker: Daniel Beason, Communications Advisor

• Field Operations Directorate (FOD) o Procurement: Field Office Support Services (FOSS) o OCON Speaker: Eric Bishop, Associate Chief o PMO Speaker: Natalie LaLonde, Branch Chief, Communication and Employee

Engagement

11:15 – 1:00 pm Expanded Q&A, Networking and Lunch

1:00 – 2:00 pm Fireside Chat with the OCIO and HCA: Bill McElhaney and Amanda Duquette

Join the CIO and HCA for a discussion regarding the CIO’s priorities and vision, the agency's IT portfolio, challenges, and best practices as it relates to it contracting.

2:00 – 4:15 pm Technology Portfolio Briefings and Q&A

• DevOps Delivery Panel o Procurements include: Resources for InnoVation and Enterprise Readiness

(RIVER), Rapid Application & Product Integration Delivery (RAPID), and Outcome- Based Delivery and DevOps Services (ODOS) IV o OCON Speakers: Patrick Gadwah and Jonathan Latson o PMO Speakers: David Blair, Chris Wallace, Patrick Horan and Marilyn Teunis

• IT Operations Panel o Procurements include: Architecture and Engineering (AES) Program II, Information Technology User and Field Operations Support (NEON II) and Enterprise Infrastructure Operations and Support Services (EIOSS) II o CO Briefer: Lora Gross and Andrew Fonda o PMO Speakers: Jim Orrell, Rob McMullen, Lee Rice, Jennifer LaChance, Erika

Botts, Pam Harper and Don Matheson

4:15 pm – 4:20 pm Program Close

4:20 pm – 5:00 pm Networking

Tell us what you think! Please take our surveys

Industry Day Survey -Overall

Questionnaires Industry Day Survey - Operations Industry Day Survey – Technology

File details come from the government source that posted it. Updated .