Industry Quarterly Conference Call Q4 FY24_V1-1.pdf

U.S. Citizenship & Immigration Services Office of Contracting

Fiscal Year 2024 4th Quarter Industry Call

July 30, 2024 Ver:1.1

Disclaimer Disclaimer: The content herein is for planning purposes only, and does not constitute a pre-solicitation notice, an invitation for bid, or request for proposal (quote) in accordance with FAR 52.215-3. There is no obligation by the Government to purchase the products or services within this presentation unless a formal solicitation or invitation for bid is issued and an order or contract is awarded. All planned procurements are subject to revisions and/or cancellation.

Any requirement that is currently an active solicitation or under source selection will not be further discussed and questions shall be addressed to the Contracting Officer.

Disclaimer (cont.)

It is our purpose to provide you, industry, with the latest and most accurate information possible during these calls. However, we recognize that sometimes errors are made. To minimize and to correct any errors, USCIS will collect all questions asked during this call, review them and provide the responses to all questions asked during the call and we will post our responses on SAM.gov. Those responses will supersede any previous response provided during the call.

Agenda

• Welcome / Opening Remarks

• USCIS Small Business Specialist – Heather Niquette

• USCIS Industry Liaison – Mike Hamlett

• Portfolio Presentations

• Operations Division – Angela Hodges

• Technology Division – Patrick Gadwah

• General Q&A

• Closing Remarks

Remarks from USCIS Small Business Specialist

USCIS Small Business Specialist

Primary Small Business Specialist POC Information: Danielle Hubbard

Danielle.L.Hubbard@uscis.dhs.gov

Alternate: Heather Niquette

Heather.V.Niquette@uscis.dhs.gov

USCIS FY24

Goal

USCIS FY24

Achievement*

SB Prime 49.0% 64.0%

SDB 29.0% 27.4%

HUBZone 3.0% 9.2%

SDVOSB 5.0% 15.7%

WOSB 5.0% 9.9%

*Unofficial; current as of 7/15/2024 mailto:Danielle.L.Hubbard@uscis.dhs.gov mailto:Heather.V.Niquette@uscis.dhs.gov

Remarks from USCIS Industry Liaison

• USCIS Industry Day, June 11, 2024, HQ Camp Springs, MD

• https://sam.gov/opp/d7cffe1303e248e89a40482a6db00e3e/view

• Youtube link:

• Morning session: https://youtu.be/Aha1keZy6iA

• Afternoon session: (will post when available)

Industry feedback on calls. Please take our survey:

https://www.surveymonkey.com/r/QtrlyCalls https://sam.gov/opp/d7cffe1303e248e89a40482a6db00e3e/view https://youtu.be/Aha1keZy6iA https://www.surveymonkey.com/r/QtrlyCalls

USCIS Industry Liaison

FY25 Quarterly Conference Calls with Industry Schedule 1st: October 29, 2024 2nd: January 28, 2025 4th: April 29, 2025 4th: July 29, 2025

Notice ID: USCISFY25CONFERENCECALLXXXQUARTER XXX=1st, 2nd, 4th, 4th

USCIS FY25 Industry Day: TBD

Operations (OPS) Division Introduction Operations Division provides support to a wide USCIS customer base, purchasing supplies and services to meet the mission.

Customers Administrative Appeals Office (AAO), Equal Opportunity & Inclusion (EOI), External Affairs Directorate (EXA), Refugee, Asylum & International Operations (RAIO), Immigration Records and Identity Services (IRIS), Field Operations Directorate (FOD), Fraud Detection and National Security Directorate (FDNS), Management Directorate, Office of Intake and Document Production (OIDP), Office of Chief Counsel (OCC), Office of the Director (DIR), Office of Privacy (PVY), Office of Policy & Strategy (OP&S), Service Center Operations Directorate (SCOPS), Office of the Chief Financial Officer (OCFO), and Office of Performance and Quality (OPQ).

Type of Acquisitions Supplies and Services utilizing Full & Open (FAR Part 15), GSA Schedule (FAR Subpart 8.4), Simplified Acquisitions (FAR Part 13), and IDIQ Task/Delivery Orders (FAR Subpart 16.505).

Contracting Officer Team

Scott Achin, Kenneth Acquaviva, Eric Bishop, Tanis Brainerd, Liza Brice, Rhonda Canell, Waynette Goodman, Bruce Helms, Angela Hodges, Michael Hodahkwen, Alexis James, Felicia London, Victor Martin, John "Jay" McBride, Joshua Riley, Dean Seggay, Stuart Sellears, Mary Shinney, Rex Steves, Charnique Thomas, James Thomasson, Rachel Turner, Hollie Walsh, and Belinda Woods.

Upcoming RFIs (OPS) Division

Title Description Est Date of

RFI

Purpose of RFI Distribution Method

Eric Bishop Associate Chief

Customers: Field Operations Division (FOD)

Active Solicitations Pending Awards Cancelled Requirements

Title / APFS Number Contracting Officer Status Solicitation / Award Number

Data Strategy Support Services (DSSS3)

APFS: 2023062787

Jay McBride Awarded 6/14/2024 70SBUR24R00000009/

70SBUR24F00000133

Venue Rental to Host Monthly Naturalization Ceremonies

APFS Number: 2024065166

Liza Brice Awarded 6/25/2024 70SBUR24Q00000091/

70SBUR24P00000018

Business Analysis Support Services (BASS)

APFS: 2024065515

Dean Seggay Awarded 7/1/2024 70SBUR24P00000025

Eric Bishop

Q&A?

Michael Hodahkwen

Customers: Administration (ADM); Office of Contracting (OCON);

Directors Office (DIR); Management Directorate (MGMT); Office of Performance & Quality (OPQ); and Refugee, Asylum and International Operations (RAIO)

RAIO Language and Interpretation Support Services APFS Number: 2023063924

Operations Division FY-24 4th Quarter APFS Update

Contract Vehicle NAICS Code Dollar Range Current Contract Completion Date

Recompete (Y/N) (incumbent/award#)

Open Market 541930 Over $100M N/A N

Small Business Program

Request for Information #

Est. Draft Solicitation Release Date (if applicable)

Est Solicitation Release Date Period of Performance

No EA-202303-174 N/A 11/01/2025 07/01/2025-06/30/2030

Program POC & email Contracting Officer & email Contract Specialist & email

Alisha Massey-Williams Alisha.R.Massey-Williams@uscis.dhs.gov

Kenneth J Acquaviva Kenneth.j.acquaviva@uscis.dhs.gov

Kenneth J Acquaviva Kenneth.J.Acquaviva@uscis.dhs.gov

Description: This requirement supports the RAIO's mission by enabling trained Officers to interview asylum and protection seekers in their native languages using telephonic, video conferencing, and, in rare cases, in-person interpreter and translation services. Interviews by phone are generally completed using conventional telephones and computer applications for transcribing. To fulfill the divisions’ mandates, USCIS requires ready access to a comprehensive set of high-quality language and interpretation services.

mailto:Alisha.R.Massey-Williams@uscis.dhs.gov

RAIO Visa Services APFS Number: 2024064697

Operations Division FY-24 4th Quarter APFS Update

Contract Vehicle NAICS Code Dollar Range Current Contract Completion Date

Recompete (Y/N) (incumbent/award#)

Open Market 561510 $500K - $1M N/A N

Small Business Program

Request for Information #

Est. Draft Solicitation Release Date (if applicable)

Est Solicitation Release Date Period of Performance

SB N/A N/A 05/21/2024 (closed) 1 Year POP + 4 Option Years

Program POC & email Contracting Officer & email Contract Specialist & email

Christopher Tolbert christopher.t.tolbert@uscis.dhs.gov

Scott Achin Scott.A.Achin@uscis.dhs.gov

Jack Howard Jack.S.Howard@uscis.dhs.gov

Description: USCIS Refugee, Asylum, International Operations, International Travel Office (RAIO-ITO) (Camp Springs, Maryland & Washington, DC) is currently seeking to acquire Travel Visa Support Services to support official and diplomatic travel requests in service of the USCIS mission and operations. The support needs the technical capability to provide all management, supervision, administration, labor, facilities, materials, and transportation for visa, passport, and courier services in the National Capital Region. The services required include embassy/passport office standard processing, embassy/passport office rush processing, one way and round-trip delivery to all regional embassy and government offices, and overnight travel document pick-up and delivery to designated USCIS employees.

mailto:christopher.t.tolbert@uscis.dhs.gov mailto:Scott.A.Achin@uscis.dhs.gov mailto:Jack.S.Howard@uscis.dhs.gov

Information Support Strategy and Design Services APFS Number: F2024066656

Operations Division FY-24 4th Quarter APFS Update

Contract Vehicle NAICS Code Dollar Range Current Contract Completion Date

Recompete (Y/N) (incumbent/award#)

Definitive Contract 541513 $3M-4M 9/29/2024 Y Amivero/70SBUR22C00000019

Small Business Program

Request for Information #

Est. Draft Solicitation Release Date (if applicable)

Est Solicitation Release Date Period of Performance

8(a) Direct award TBD TBD 8/15/2024 9/30/2024-9/29/2026

Program POC & email Contracting Officer & email Contract Specialist & email

Rebecca Callaway Rebecca.B.Callaway@uscis.dhs.gov

Scott Achin Scott.A.Achin@uscis.dhs.gov

Ben Fournier Benjamin.T.Fournier@uscis.dhs.gov

Description: The Contractor shall provide user support to RAIO staff. Each task is described in more detail in the following sections but is intended to provide a multi-pronged approach to user support that includes: 1) direct support for specific users or issues; 2) documentation of processes and procedures related to the use and support of RAIO and USCIS systems; and 3) and assistance with data entry, quality assurance, and data analysis to address user or programmatic needs. Direct user support will look at the discrete challenges that individuals are facing or anomalies in the system. Documentation of methods and procedures will ensure that there is a Standard Operating Procedure or other, related documentation for resolving and responding to user support requests. Assistance with data entry, quality assurance, and data analysis will support RAIO users in responding to both internal and external requests for program information.

mailto:Rebecca.B.Callaway@uscis.dhs.gov mailto:Benjamin.T.Fournier@uscis.dhs.gov

Shelving Support – Western Forms Center APFS Number: F2024065548

Operations Division FY-24 4th Quarter APFS Update

Contract Vehicle NAICS Code Dollar Range Current Contract Completion Date

Recompete (Y/N) (incumbent/award#)

Open Market 337215 $500K - $1M N/A N

Small Business Program

Request for Information #

Est. Draft Solicitation Release Date (if applicable)

Est Solicitation Release Date Period of Performance

SB N/A N/A 08/01/2024 09/15/2024 - 11/15/2025

Program POC & email Contracting Officer & email Contract Specialist & email

Tiffany Harrison Tiffany.M.Harrison@uscis.dhs.gov

Alexis James Alexis.d.james@uscis.dhs.gov

Jack Howard Jack.s.howard@uscis.dhs.gov

Description: The Department of Homeland Security (DHS), U.S. Citizenship and Immigration Services (USCIS), Office of Administration, Facilities Management Division has a requirement to procure products and/or services to increase its shelving capacity to store PPE, secure/non- secure items, and printing supplies at its Western Forms Center (WFC) in Montclair, CA. The project is to increase additional rack storage capacity to remove pallets from aisles in suite F. The service includes utilizing the existing racking systems in Bay G and mounting the two units or equal on two (2) Active RAC channel glides. The contractor should confirm that the existing racking system will be compatible with the new channel glides. The contractor shall provide all necessary material and labor to install the Active RAC channel glides. The installation work performed by the contractor shall comply with all applicable international building codes and other local codes and ordinances required at WFC. Services shall include all necessary labor support, vehicle transportation and supplies as necessary to complete the identified requirements.

mailto:christopher.t.tolbert@uscis.dhs.gov mailto:Alexis.d.james@uscis.dhs.gov mailto:Jack.s.howard@uscis.dhs.gov

Cancelled Requirements

Title / APFS Number Contracting Officer

Status Solicitation / Award Number

Interpreter Services - Credible Fear

APFS: 2024065074

Scott Achin Awarded - Requirement combined with APFS 2024065073

Award Number

70SBUR24F00000117

Interpreter Services - Affirmative Asylum, Operations

APFS: 2024065073

Scott Achin Awarded Award Number

70SBUR24F00000117

Recruitment Placement & Support for Summer Technology Fellowship supporting Humanitarian Immigration Processes and Systems

APFS: 2024064988

Scott Achin Awarded Award Number

70SBUR24F00000039

Digital Mail Meters APFS Number: 2023061950

Scott Achin Awarded Award Number:

70SBUR24K00000003

Michael Hodahkwen

Victor Martin Associate Chief

Customers: Office Intake & Document Production (OIDP); Office of Security and Integrity (OSI); Fraud Detection and National Security Directorate (FDNS); and Office of the Chief Procurement Officer (OCPO)

Notice Mailing System APFS Number: 2024065213

Operations Division FY-24 4th Quarter APFS Update

Contract Vehicle NAICS Code Dollar Range Current Contract Completion Date

Recompete (Y/N) (incumbent/award#)

GSA 333318 $5M - $10M N/A N

Small Business Program

Request for Information #

Est. Draft Solicitation Release Date (if applicable)

Est Solicitation Release Date Period of Performance

N/A 70SBUR24I00000014 N/A 07/23/2024 08/29/2024 – 08/28/2029

Program POC & email Contracting Officer & email Contract Specialist & email

Tiffany Harrison Tiffany.M.Harrison@uscis.dhs.gov

Victor Martin victor.e.martin@uscis.dhs.gov

Taylor Quintin Taylor.j.Quintin@uscis.dhs.gov

Description: USCIS’ Office of Intake and Document Production (OIDP) has a need to procure a full-service purchase hardware inserters and maintenance agreement for multiple locations: Corbin, KY; Williston, VT; Montclair, CA.

mailto:christopher.t.tolbert@uscis.dhs.gov mailto:victor.e.martin@uscis.dhs.gov mailto:victor.e.martin@uscis.dhs.gov mailto:Taylor.j.Quintin@uscis.dhs.gov

Card Personalization System Technology Refreshment (CPSTR) APFS Number: 2023062892

Operations Division FY-24 4th Quarter APFS Update

Contract Vehicle NAICS Code Dollar Range Current Contract Completion Date

Recompete (Y/N) (incumbent/award#)

Sole Source 541512 $20M- $50M 09/17/2024

Y

70SBUR19D00000001

General Dynamics Information Technology (GDIT)

Small Business Program

Request for Information #

Est. Draft Solicitation Release Date (if applicable)

Est Solicitation Release Date Period of Performance

None TBD TBD 07/24/2024 09/18/2024 - 09/17/2029 Program POC & email Contracting Officer & email Contract Specialist & email

Nicole Knighton Nicole.K.Knighton@uscis.dhs.gov

Way Goodman Way.A.Goodman@uscis.dhs.gov

Taylor Quintin taylor.j.quintin@uscis.dhs.gov

Description: USCIS has a requirement to recompete its CPSTR system maintenance and consumables for Permanent Resident Cards (PRC) and Employment Authorization Document (EAD) cards. The support will be needed at Lee's Summit, MO and Corbin, KY.

mailto:Nicole.K.Knighton@uscis.dhs.gov mailto:taylor.j.quintin@uscis.dhs.gov

Security Maintenance Repair APFS Number: 2023062325

Operations Division FY-24 4th Quarter APFS Update

Contract Vehicle NAICS Code Dollar Range Current Contract Completion Date

Recompete (Y/N) (incumbent/award#)

GSA 811210 $10M to $20M 08/31/2024 Y (Convergint Technologies)

Small Business Program

Request for Information #

Est. Draft Solicitation Release Date (if applicable)

Est Solicitation Release Date Period of Performance

Unrestricted 70SBUR23I000000 07 N/A 07/18/2024 12 Month Base + 4 (12 Month

Option Periods)

Program POC & email Contracting Officer & email Contract Specialist & email

John Dismond John.R.Dismond@uscis.dhs.gov

Way Goodman Way.A.Goodman@uscis.dhs.gov

Yamitza Ortiz Yamitza.M.Ortiz@uscis.dhs.gov

Description: The US Citizenship and Immigration Services (USCIS), Office of Security and Integrity (OSI) has a requirement for a contractor managed Security Maintenance Repair (SMR) Program for all the USCIS security systems, components, and equipment within designated USCIS facilities nationwide.

mailto:John.R.Dismond@uscis.dhs.gov mailto:Yamitza.M.Ortiz@uscis.dhs.gov

Lockbox Supplies APFS Number: 2024066671

Operations Division FY-24 4th Quarter APFS Update

Contract Vehicle NAICS Code Dollar Range Current Contract Completion Date

Recompete (Y/N) (incumbent/award#)

GSA 322230 $1M to $2M 09/19/2024 Y (Access Products)

Small Business Program

Request for Information #

Est. Draft Solicitation Release Date (if applicable)

Est Solicitation Release Date Period of Performance

Yes N/A N/A 08/29/2024 12 Months

Program POC & email Contracting Officer & email Contract Specialist & email

Duy Pham duy.k.pham@uscis.dhs.gov

Way Goodman Way.A.Goodman@uscis.dhs.gov

Taylor Quintin taylor.j.quintin@uscis.dhs.gov

Description: USCIS has a requirement to purchase File storage boxes, straight cut letter-size color folders, manila folders, file prong fasteners, file prong fastener compressors in support of LOCKBOX operations at Chicago Lockbox - Chicago, IL; Dallas Lockbox - Lewisville, TX; Elgin Lockbox – Elgin, IL; and Tempe Lockbox - Tempe, AZ mailto:duy.k.pham@uscis.dhs.gov mailto:taylor.j.quintin@uscis.dhs.gov

AI Event Monitoring APFS Number: 2024066698

Operations Division FY-24 4th Quarter APFS Update

Contract Vehicle NAICS Code Dollar Range Current Contract Completion Date

Recompete (Y/N) (incumbent/award#)

FirstSource II 541519 $250K to $500K N/A N

Small Business Program

Request for Information #

Est. Draft Solicitation Release Date (if applicable)

Est Solicitation Release Date Period of Performance

Yes N/A N/A 08/15/2024 12 Months Base + 4 Month Option

Program POC & email Contracting Officer & email Contract Specialist & email

Travis Riley travis.c.riley@uscis.dhs.gov

Way Goodman Way.A.Goodman@uscis.dhs.gov

Yamitza Ortiz Yamitza.M.Ortiz@uscis.dhs.gov

USCIS FRAUD DETECTION AND NATIONAL SECURITY (FDSN) has a requirement to obtain AI event-based monitoring. The FDNS Intelligence Watch’s primary mission is facilitating a Watch and Warning function for FDNS and USCIS leadership. To facilitate that mission, the Intelligence Watch has determined a need to procure an AI platform that includes alert tools to monitor and report events that impact the immigration process related to national security concerns, criminal events, emerging threats, fraud, and force protection of USCIS personnel. The Intelligence Watch’s two main priorities were to gain a capability of social media event-based monitoring that didn’t violate privacy or social media operational use policies and acquire a tool that focused on events or threats that impacted USCIS’ mission without violating applicants, petitioners, or US Citizens privacy rights.

mailto:travis.c.riley@uscis.dhs.gov mailto:Yamitza.M.Ortiz@uscis.dhs.gov

Cancelled Requirements

Title / APFS Number Contracting Officer Status Solicitation / Award Number

PACTS III

APFS: 2022059380

Tanis Brainerd Solicitation closed on 04/12/2024.

Amendment 0005 closed on 05/31/2024

70SBUR24R00000001;

70SBUR24R00000002; and

70SBUR24R00000003

Posted to sam.gov

Victor Martin

Stuart Sellears

Customers: Immigration Records and Identity Services (IRIS)

Cancelled Requirements

Title / APFS Number Contracting Officer Status Solicitation / Award Number

FALCON

APFS: 2023063625

Rhonda Canell Awarded on 05/16/2024

Award Number:

70SBUR24F00000103

EYAS (FALCON SB)

APFS: 2023064406

Rhonda Canell Awarded on 07/10/2024

Award Number: 70SBUR24F00000131

Stuart Sellears

Mary Shinney Associate Chief

Customers: Office of the Chief Financial Officer (OCFO); External Affairs (EXA); Human Capital and Training (HCT); and Office of Policy & Strategy (OP&S)

Assessment of Internal Controls (A-123) Support Services APFS Number: 2024065564

Operations Division FY-24 4th Quarter APFS Update

Contract Vehicle NAICS Code Dollar Range Current Contract Completion Date

Recompete (Y/N) (incumbent/award#)

OASIS 541211 $5M - $10M 10/16/2024

Y

70SBUR22F00000041

Guidehouse

Small Business Program

Request for Information #

Est. Draft Solicitation Release Date (if applicable)

Est Solicitation Release Date Period of Performance

TBD 70SBUR24I00000001 TBD 08/15/2024 10/16/2024 – 10/15/2027

Program POC & email Contracting Officer & email Contract Specialist & email

Shonya Carlock Shonya.Carlock@uscis.dhs.gov

Felicia London Felicia.R.London@uscis.dhs.gov

Krystal Creaser Krystal.U.Creaser@uscis.dhs.gov

Description: USCIS has a requirement for Professional services to support the Test of Design (TOD) and Test of Operating Effectiveness (TOE) for business processes and CFO-designated Information Technology systems that are critical to the financial reporting process. The requirement includes support services to CFO leadership; project management and reporting functions; internal control assessment, and ad-hoc technical support to USCIS for the completion of new assessments, analytics, strategic initiatives, or special projects that USCIS may be required to complete in support of DHS requirements.

mailto:Bruce.A.Helms@uscis.dhs.gov mailto:Felicia.R.London@uscis.dhs.gov mailto:Krystal.U.Creaser@uscis.dhs.gov

Automated Government Purchase Card Approval System APFS Number: 2023062375

Operations Division FY-24 4th Quarter APFS Update

Contract Vehicle NAICS Code Dollar Range Current Contract Completion Date

Recompete (Y/N) (incumbent/award#)

GSA 513210 $1M - $2M N/A N

Small Business Program

Request for Information #

Est. Draft Solicitation Release Date (if applicable)

Est Solicitation Release Date Period of Performance

None N/A N/A 08/15/2024 09/30/2024 – 09/29/2029

Program POC & email Contracting Officer & email Contract Specialist & email

Dustin Whitney Dustine.E.Whitney@uscis.dhs.gov

Felicia London Felicia.R.London@uscis.dhs.gov

Jordan Lamay Jordan.H.Lamay@uscis.dhs.gov

Description: Office of the Chief Financial Officer requires access compliance automation and management solution to automate the process flow of the agency’s Purchase Card (PCARD) program approvals.

mailto:Bruce.A.Helms@uscis.dhs.gov mailto:Jordan.H.Lamay@uscis.dhs.gov

Budgetary Support Services APFS Number: 2024065351

Operations Division FY-24 4th Quarter APFS Update

Contract Vehicle NAICS Code Dollar Range Current Contract Completion Date

Recompete (Y/N) (incumbent/award#)

Definitive Contract 541611 $2M - $5M 09/26/2024 Y

AttainX

70SBUR20C00000008

Small Business Program

Request for Information #

Est. Draft Solicitation Release Date (if applicable)

Est Solicitation Release Date Period of Performance

8(a) Direct Award N/A N/A 07/27/2024 09/24/2024 – 09/26/2029

Program POC & email Contracting Officer & email Contract Specialist & email

Paul Linseisen Paul.A.Linseisen@uscis.dhs.gov

Bruce Helms Bruce.A.Helms@uscis.dhs.gov

Krystal Creaser Krystal.U.Creaser@uscis.dhs.gov

An 8(a) contractor has been identified for this direct award.

Description: Fee rule and analysis support services associated with revenue, cost, and budget analysis to include, but are not limited to;

activity-based costing/management (ABC/M), fee-for-service calculations, fee rule revenue forecasts, cost estimates, and budget analysis.

mailto:Bruce.A.Helms@uscis.dhs.gov mailto:Bruce.A.Helms@uscis.dhs.gov mailto:Krystal.U.Creaser@uscis.dhs.gov

USCIS Section 508 Compliance Testing APFS Number: 2024065677

Operations Division FY-24 4th Quarter APFS Update

Contract Vehicle NAICS Code Dollar Range Current Contract Completion Date

Recompete (Y/N) (incumbent/award#)

Definitive Contract 541519 $500K - $1M 11/17/2024 Y

70SBUR19C00000014

ArcSource Group, LLC

Small Business Program

Request for Information #

Est. Draft Solicitation Release Date (if applicable)

Est Solicitation Release Date Period of Performance

8(a) Competitive N/A N/A 09/15/2024 11/18/2024 - 11/17/2029

Program POC & email Contracting Officer & email Contract Specialist & email

Matthew Whittlesey Matthew.A.Whittlesey@uscis.dhs.gov

Bruce Helms Bruce.A.Helms@uscis.dhs.gov

Jordan Lamay Jordan.H.Lamay@uscis.dhs.gov

Description: USCIS has a requirement to initiate and complete all activities related to 508 Compliance Accessibility Testing and Remediation to be conducted, on an as needed basis, for any electronic and information technologies used or produced by USCIS, Human Capital and Training. The contractor shall be a Subject Matter Expert in Section 508 testing and providing remediation and remediation recommendations for software, web, web service, video, audio, assorted media and electronic content, and enterprise system technologies. Services shall include automated and manual testing, documentation, remediation, reporting, training, advisement, and drafting of procedures.

mailto:Bruce.A.Helms@uscis.dhs.gov mailto:Mary.A.Shinney@uscis.dhs.gov

Translation and Interpretation Services APFS Number: 2024066006

Operations Division FY-24 4th Quarter APFS Update

Contract Vehicle NAICS Code Dollar Range Current Contract Completion Date

Recompete (Y/N) (incumbent/award#)

Language Services II 541930 $2M - $5M 09/26/2025 Y

70SBUR22F00000268

JTG, Inc.

Small Business Program

Request for Information #

Est. Draft Solicitation Release Date (if applicable)

Est Solicitation Release Date Period of Performance

SB Set Aside N/A N/A 07/31/2024 09/30/2024 - 09/29/2028

Program POC & email Contracting Officer & email Contract Specialist & email

Matthew Whittlesey Mathhew.A.Whittlesey@uscis.dhs.gov

Mary Shinney Mary.A.Shinney@uscis.dhs.gov

Jordan Lamay Jordan.H.Lamay@uscis.dhs.gov

Description: USCIS has a requirement to provide multiple language translation services of public-facing source materials into target languages with the meaning and intent of the original source material intact. Services shall be performed by technically qualified and experienced U.S. based, U.S. citizen translators. End products shall include quality assurance and quality control measures which include, but are not limited to, editing, formatting, proofreading, review, and verification. The awardee shall perform desktop publishing, be 508 compliant, perform client consultation for product assessment, and provide final production layout and output in the required media format (i.e., hardcopy or electronic). The Government intends to utilize the existing DHS BPA for Language Translation Service to meet strategic sourcing objectives.

mailto:Bruce.A.Helms@uscis.dhs.gov mailto:Mary.A.Shinney@uscis.dhs.gov

Professional Services for Organizational Assessment APFS Number: 2024066841

Operations Division FY-24 4th Quarter APFS Update

Contract Vehicle NAICS Code Dollar Range Current Contract Completion Date

Recompete (Y/N) (incumbent/award#)

Definitive Contract 541618 $500K - $1M N/A N

Small Business Program

Request for Information #

Est. Draft Solicitation Release Date (if applicable)

Est Solicitation Release Date Period of Performance

8(a) Direct Award N/A N/A 08/01/2024 09/30/2024 - 03/29/2025

Program POC & email Contracting Officer & email Contract Specialist & email

Lucy Patterson lucy.patterson@uscis.dhs.gov

Felicia London Felicia.R.London@uscis.dhs.gov

Chris Zaman Christian.A.Zaman@uscis.dhs.gov

An 8(a) contractor has been identified for this direct award.

Description: USCIS Office of the Chief Financial Officer (OCFO) is seeking professional services to perform an organizational assessment of the OCFO. This would involve reviewing the organization's processes, work environment, and structure to identify areas of redundancy, inefficiency, gaps for opportunities to provide value that isn’t currently being filled, where technology can provide more complex and comprehensive support to the OCFO, and opportunities for better organizational partnerships and any other organizational challenges that if addressed would result in a more progressive and efficient OCFO. The Government plans to issue a direct award under the 8(a) program.

mailto:lucy.patterson@uscis.dhs.gov

Yello Software-as-a-Service APFS Number: 2024066723

Operations Division FY-24 4th Quarter APFS Update

Contract Vehicle NAICS Code Dollar Range Current Contract Completion Date

Recompete (Y/N) (incumbent/award#)

NASA SEWP 541519 $1M - $2M N/A N

Small Business Program

Request for Information #

Est. Draft Solicitation Release Date (if applicable)

Est Solicitation Release Date Period of Performance

SB Set Aside N/A N/A 08/15/2024 09/30/2024 - 09/29/2029

Program POC & email Contracting Officer & email Contract Specialist & email

Matthew Whittlesey Matthew.A.Whittlesey@uscis.dhs.gov

Felicia London Felicia.R.London@uscis.dhs.gov

Jordan Lamay Jordan.H.Lamay@uscis.dhs.gov

Description: USCIS has a requirement to buy Yello software. Yello is a comprehensive talent acquisition and recruitment solution software that focuses on non-competitive recruiting efforts that tracks data from Job Fairs, colleges and universities, further expand strategic job outreach, bolster candidate sourcing and diversity data and integrity, maximize staffing flexibilities such as the ability to leverage Direct-Hire Authority (DHA) and other non-competitive hiring authorities. This will be solicited to NASA SEWP vendors.

mailto:Bruce.A.Helms@uscis.dhs.gov

Cancelled Requirements

Title / APFS Number Contracting Officer Status Solicitation / Award Number

Program Evaluation Of The E-Verify Nextgen System

APFS: F2024064731

Felicia London In evaluation Solicitation:

70SBUR24Q00000141

Business Process Analysis Leading to Integrated Technology Solutions

APFS: F2024065553

Felicia London Awarded 06/07/2024

Award:

70SBUR24P00000024

OCFO Integrated Support Services

APFS: F2023061921

Bruce Helms In evaluation Solicitation: 70SBUR24R0 0000005

USCIS Learning Management System

APFS: F2023063200

Bruce Helms Awarded 04/19/2024

Award:

70SBUR24F00000070

Mary Shinney

Belinda Woods Associate Chief

Customers: Administrative Appeals Office (AAO); Office of the Chief Counsel (OCC), Office of Equal Opportunity and Inclusion (EEO); and Service Center Operations Directorate (SCOPS)

DHS Reverse Auction Tool APFS Number: 2024065858

Operations Division FY-24 4th Quarter APFS Update

Contract Vehicle NAICS Code Dollar Range Current Contract Completion Date

Recompete (Y/N) (incumbent/award#)

GSA 518210 Over $100M 03/30/2025 Y

UNISON MARKETPLACE, INC

70RDAD19A000000149

Small Business Program

Request for Information #

Est. Draft Solicitation Release Date (if applicable)

Est Solicitation Release Date Period of Performance

None TBD TBD 11/26/2024 03/31/2025-03/30/2030

Program POC & email Contracting Officer & email Contract Specialist & email

Samantha Mehl samantha.mehl@hq.dhs.gov

Angela Hodges Angela.d.hodges@uscis.dhs.gov

Kristyn Holsopple Kristyn.holsopple@uscis.dhs.gov

Description: This requirement is to provide a full-service, web-based reverse auctioning solution that assists DHS buyers in soliciting, evaluating, and awarding multiple contract types for supplies and select services from established networks of vendors. The solution shall be based on an established commercial product, requiring little or no customization to meet DHS requirements.

mailto:Charles.neely@hq.dhs.gov mailto:Charles.neely@hq.dhs.gov mailto:Charles.neely@hq.dhs.gov mailto:Angela.d.hodges@uscis.dhs.gov mailto:Kristyn.holsopple@uscis.dhs.gov

USCIS Sign Language Interpretation (SLI) Services for the Los Angeles Field Office (LOS) APFS Number: F2024065917

Operations Division FY-24 4th Quarter APFS Update

Contract Vehicle NAICS Code Dollar Range Current Contract Completion Date

Recompete (Y/N) (incumbent/award#)

GSA Schedule 541930 – Translation and Interpretation Services

$2M - $5M 08/23/2024 Y

Deaf Access Solutions, Inc.

70SBUR22F00000189

Small Business Program Request for Information #

Est. Draft Solicitation Release Date (if applicable) Est Solicitation Release Date Period of Performance

SB N/A N/A 07/22/2024 08/26/2024 – 08/25/2027

Program POC & email Contracting Officer & email Contract Specialist & email

Felicia Johnson Felicia.Johnson@uscis.dhs.gov

Joshua S. Riley Joshua.S.Riley@uscis.dhs.gov

Kristyn Holsopple Kristyn.Holsopple@uscis.dhs.gov

Description: USCIS requires Sign Language Interpretation (SLI) Services on a regular basis for two (2) Federal employees at the Los Angeles Field Office (LOS) who are deaf. These services may be utilized during onsite or virtual team meetings, interviews, town halls, pre-recorded and recorded events, facility presentations, or other events as required. Requests will be made primarily for in-person and/or onsite SLI services. The Contractor shall provide SLI services of both sign to voice, voice to sign and other services utilizing Signed English (SE) and/or American Sign Language (ASL).

mailto:Felicia.Johnson@uscis.dhs.gov mailto:Angela.d.hodges@uscis.dhs.gov mailto:Angela.d.hodges@uscis.dhs.gov mailto:Angela.d.hodges@uscis.dhs.gov mailto:Angela.d.hodges@uscis.dhs.gov mailto:Angela.d.hodges@uscis.dhs.gov mailto:Angela.d.hodges@uscis.dhs.gov mailto:Kristyn.Holsopple@uscis.dhs.gov for the Nebraska Service Center (NSC) APFS Number: 2024066616

Operations Division FY-24 4th Quarter APFS Update

Contract Vehicle NAICS Code Dollar Range Current Contract Completion Date

Recompete (Y/N) (incumbent/award#)

DHS CAS BPA

541930 – Translation and Interpretation Services

$500k - $1M N/A N

Small Business Program Request for Information #

Est. Draft Solicitation Release Date (if applicable) Est Solicitation Release Date Period of Performance

SB N/A N/A 08/15/2024 09/24/2024 – 09/23/2027

Program POC & email Contracting Officer & email Contract Specialist & email

Karen Kerr karen.j.kerr@uscis.dhs.gov

Angela Hodges Angela.d.hodges@uscis.dhs.gov

Winsome Chisholm-Hunter Winsome.e.chisholm-hunter@uscis.dhs.gov

Description: USCIS requires in-person, virtual, and other available Sign Language Interpretation (SLI) Services at the Nebraska Service Center (NSC) in support of Federal employees who are deaf. These services may be utilized during onsite or virtual team meetings, interviews, town halls, pre-recorded and recorded events, facility presentations, or other events as required. The Contractor shall provide SLI services of both sign to voice, voice to sign and other services utilizing Signed English (SE) and/or American Sign Language (ASL).

mailto:Angela.d.hodges@uscis.dhs.gov mailto:Angela.d.hodges@uscis.dhs.gov mailto:Angela.d.hodges@uscis.dhs.gov mailto:Angela.d.hodges@uscis.dhs.gov mailto:Angela.d.hodges@uscis.dhs.gov mailto:Angela.d.hodges@uscis.dhs.gov mailto:Angela.d.hodges@uscis.dhs.gov mailto:Angela.d.hodges@uscis.dhs.gov mailto:Kristyn.Holsopple@uscis.dhs.gov mailto:Kristyn.Holsopple@uscis.dhs.gov for the Texas Service Center (TSC) APFS Number: 2024066818

Operations Division FY-24 4th Quarter APFS Update

Contract Vehicle NAICS Code Dollar Range Current Contract Completion Date

Recompete (Y/N) (incumbent/award#)

DHS CAS BPA

541930 – Translation and Interpretation Services

$500k - $1M N/A N

Small Business Program Request for Information #

Est. Draft Solicitation Release Date (if applicable) Est Solicitation Release Date Period of Performance

SB N/A N/A 08/15/2024 09/23/2024 – 09/22/2027

Program POC & email Contracting Officer & email Contract Specialist & email

Karen Kerr karen.j.kerr@uscis.dhs.gov

Joshua Riley Joshua.s.riley@uscis.dhs.gov

Charles Brown charles.w.brown@uscis.dhs.gov

Description: USCIS requires in-person, virtual, and other available Sign Language Interpretation (SLI) Services at the Texas Service Center (TSC) in support of Federal employees who are deaf. These services may be utilized during onsite or virtual team meetings, interviews, town halls, pre-recorded and recorded events, facility presentations, or other events as required. The Contractor shall provide SLI services of both sign to voice, voice to sign and other services utilizing Signed English (SE) and/or American Sign Language (ASL).

mailto:Angela.d.hodges@uscis.dhs.gov mailto:Angela.d.hodges@uscis.dhs.gov mailto:Joshua.s.riley@uscis.dhs.gov mailto:charles.w.brown@uscis.dhs.gov

USCIS Background Investigative Support Services APFS Number: F2024066449

Operations Division FY-24 4th Quarter APFS Update

Contract Vehicle NAICS Code Dollar Range Current Contract Completion Date

Recompete (Y/N) (incumbent/award#)

Background Investigation Services II

561611 - Investigation and Personal

Background Check Services

$5M - $10M 08/01/2024 Y

Paragon Systems, Inc.

70SBUR23F00000121

Small Business Program Request for Information #

Est. Draft Solicitation Release Date (if applicable) Est Solicitation Release Date Period of Performance

N/A N/A N/A 07/25/2024 09/03/2024 – 03/31/2025 Program POC & email Contracting Officer & email Contract Specialist & email

Melissa Schmigel Melissa.E.Schmigel@uscis.dhs.gov

Joshua S. Riley Joshua.S.Riley@uscis.dhs.gov

Erin Johnson Erin.E.Johnson@uscis.dhs.gov

Description: USCIS will award this requirement as a BPA call against DHS Background Investigative Services II BPA. This requirement is to procure non-personal services for the conduct of background investigations culminating in the delivery of Reports of Investigation (RO Is) in support of DHS.

The contractor shall provide all personnel, materials, services, and other items necessary to perform non-personal services in support of processing personnel security actions for Entry-On-Duty (EOD),fitness determinations, suitability and/or eligibility for access to NSI. Specifically, adhering to established processes. The location of services to be performed will be nation wide, including U.S. territories.

mailto:Melissa.E.Schmigel@uscis.dhs.gov mailto:Angela.d.hodges@uscis.dhs.gov mailto:Angela.d.hodges@uscis.dhs.gov mailto:Angela.d.hodges@uscis.dhs.gov mailto:Angela.d.hodges@uscis.dhs.gov mailto:Angela.d.hodges@uscis.dhs.gov mailto:Angela.d.hodges@uscis.dhs.gov mailto:Kristyn.Holsopple@uscis.dhs.gov mailto:Kristyn.Holsopple@uscis.dhs.gov

Cancelled Requirements

Title / APFS Number Contracting Officer Status Solicitation / Award Number

Sacramento Sign Language Interpretation Services

APFS: 2024064821

Angela Hodges Awarded 07/03/2024 Solicitation: 70SBUR24Q000001

(formerly 70SBUR24Q00000115) / Award: 70SBUR24F00000159

Belinda Woods

OPS Questions and Answers

Technology Division

Introduction Technology Division provides support to USCIS Office of Information Technology (OIT), purchasing commodities and services to meet the mission.

Customers In addition to the Chief Information Officer, OIT is divided into six (6) primary divisions. The divisions are Applied Technology Division, Resource Management Division, Enterprise Infrastructure Division, Systems Delivery Division, Transformation Delivery Division, Information Security Division, and Identity, Records, and National Security Delivery Division.

Type of Acquisitions Tech has shifted from the Department-wide Strategic Sourcing contract such as EAGLE II and it is now mandated to utilize EAGLE Next Generation Suite of Strategic Sourcing Best in Class Contracts. FirstSource II is used to procure software and hardware to include software assurance and hardware maintenance via FAR Subpart 16.505(b) Fair Opportunity.

Contracting Officer Team

Chris Hatin, Andrew Fonda, Patrick Gadwah, Joan Giard, Lora Gross, Matthew Hamilton, Nicholas Hart, Celina Hemingway, Amir Hrnjic, Monty Kurtz, Jonathan Latson, Brenda Palmer, Raushanah Pendleton, Sara Putnam, Sylwia Salkic, Patricia Simon, Gregory Schroeder, Dianne Valiando, Krista Weiland, Susan Chamberlin.

Upcoming RFIs (Technology)

Title Description Est Date of RFI

Purpose of RFI Distribution Method

EIS Contact Center II

Enterprise Contact Center Services FY25, Q1 Market Research SAM.gov

EIOSS II Enterprise Infrastructure Operations and Support Services

FY25, Q2 Market Research SAM.gov

DIDit III Digital Innovation and Development IT Services

FY25, Q1 Market Research SAM.gov

PLANXS II Predictive Lake Analytics Nextgen eXchange Services

FY25, Q1 Market Research SAM.gov

Technology (Tech) Division

Patrick Gadwah

Customer: Systems Delivery Division (SDD)

Resources for InnoVation and Enterprise Readiness (RIVER) (Formerly part of RAPID) APFS Number: 2023062529

Technology Division FY-24 4th Quarter APFS Update

Contract Vehicle NAICS Code Dollar Range Current Contract Completion Date

Recompete (Y/N) (incumbent/award#)

GSA MAS IT 541512 Over $100M 08/31/2024 Y

Multiple Awardees

(70SBUR2100000121 – 125)

Small Business Program

Request for Information #

Est. Draft Solicitation Release Date (if applicable)

Est Solicitation Release Date Period of Performance

SB 70SBUR23I00000011 TBD 7/26/2024 12/17/2024 – 12/16/2029

Program POC & email Contracting Officer & email Contract Specialist & email

Chris Wallace Christopher.D.Wallace@uscis.dhs.gov

Monty Kurtz Monty.N.Kurtz@uscis.dhs.gov

Nick Hart Nicholas.A.Hart@uscis.dhs.gov

Emily Robinson Emily.A.Robinson@uscis.dhs.gov

Description: USCIS has a requirement for ad hoc high-performing DevSecOps services that will work within a multi-vendor environment utilizing Lean-Agile software development best practices and DecSecOps principles to deliver quality, secure and cost-effective digital solutions. This will be the next iteration of our current SPEED portfolio of contracts. An RFI was previously issued on SAM.gov and GSA eBuy, see RFI # 70SBUR23I00000011. USCIS anticipates that this will be a multiple award requirement competed on GSA MAS IT. Update 7/28/2024: Estimated Solicitation Release, and Period of Performance Dates Updated.

mailto:Christopher.D.Wallace@uscis.dhs.gov mailto:Monty.N.Kurtz@uscis.dhs.gov mailto:Nicholas.A.hart@uscis.dhs.gov mailto:Emily.A.Robinson@uscis.dhs.gov

Rapid Application & Product Integration Delivery (RAPID) - myUSCIS APFS Number: 2024065191

Technology Division FY-24 4th Quarter APFS Update

Contract Vehicle NAICS Code Dollar Range Current Contract Completion Date

Recompete (Y/N) (incumbent/award#)

GSA MAS IT 541512 Over $100M None N (New Requirement)

Small Business Program

Request for Information #

Est. Draft Solicitation Release Date (if applicable)

Est Solicitation Release Date Period of Performance

Unrestricted 70SBUR23I00000011 TBD 08/09/2024 12/17/2024 – 12/16/2029

Program POC & email Contracting Officer & email Contract Specialist & email

Chris Wallace Christopher.D.Wallace@uscis.dhs.gov

Monty Kurtz Monty.N.Kurtz@uscis.dhs.gov

Nick Hart Nicholas.A.Hart@uscis.dhs.gov

Emily Robinson Emily.A.Robinson@uscis.dhs.gov

Description: USCIS has a requirement for ad hoc high-performing DevSecOps services that will work within a multi-vendor environment utilizing Lean-Agile software development best practices and DecSecOps principles to deliver quality, secure and cost-effective digital solutions. This will be a new requirement for the Intake capability of the MyUSCIS portfolio. An RFI was previously issued on SAM.gov and GSA eBuy, see RFI # 70SBUR23I00000011. USCIS anticipates that this will be a multiple award requirement competed on GSA MAS IT. Update 6/28/2024: Estimated Solicitation Release, and Period of Performance Dates Updated.

mailto:Christopher.D.Wallace@uscis.dhs.gov mailto:Monty.N.Kurtz@uscis.dhs.gov mailto:Nicholas.A.hart@uscis.dhs.gov mailto:Emily.A.Robinson@uscis.dhs.gov

Patrick Gadwah

Kenneth Brumfiel

Customer: IT Field Services Division (ITFSD)

Information Technology User and Field Operations Support II (NEON II)

APFS Number: 2024065926

Technology Division FY-24 4th Quarter APFS Update

Contract Vehicle NAICS Code Dollar Range Current Contract Completion Date

Recompete (Y/N) (incumbent/award#)

TBD 541519 Over $100M 02/06/2026 Y

SALIENT CRGT INC.

70SBUR20F00000275

Small Business Program

Request for Information #

Est. Draft Solicitation Release Date (if applicable)

Est Solicitation Release Date Period of Performance

None 70SBUR24I00000009 02/2025 04/2025 02/08/2026 – 02/07/2031 Program POC & email Contracting Officer & email Contract Specialist & email

Jennifer LaChance neon2@uscis.dhs.gov

Andy Fonda Andrew.r.fonda@uscis.dhs.gov

Amir Hrnjic Amir.hrnjic@uscis.dhs.gov

A continuing requirement for IT operations and maintenance (O&M) for an estimated 27,000 users at over 230 locations nationwide and 28 overseas.

Information Technology Operations II (NEON II) support will ensure USCIS can effectively meet its mission by providing highly skilled technical staff.

Technical services and task areas include: Service Desk Support (Service Desk Tier 1, Service Desk Tier 1.5, Incident Management, Knowledge Management, Problem Management, Service Request Management, Specialized Support); Field Services (Desk side Support (CONUS/OCONUS), Asset Inventory Support, Disposal Preparation Support, Encryption Services, Video Conferencing and Audio/Video (A/V) Operations and Maintenance (O&M), Local On-Site Cabling); OCONUS Site Support (Mobile devices Services, Deployment Services, Server O&M, Training Support); Service Center Services;

Account Management Services; and Hardware Incident Resolution In addition to the above, there will be Transition and Program Management task areas associated with this requirement. A secondary RFI was published to sam.gov on 3/26/24 and USCIS held a follow up industry day in June 2024.

Please watch sam.gov for updates on the NEON II requirement.

mailto:neon2@uscis.dhs.gov mailto:Andrew.r.fonda@uscis.dhs.gov mailto:Amir.hrnjic@uscis.dhs.gov

Kenneth Brumfiel

Celina Hemingway

Customer: Information Security Division (ISD)

Cybersecurity Program Support Services (CPSS) APFS Number: F2024066241

Technology Division FY-24 4th Quarter APFS Update

Contract Vehicle NAICS Code Dollar Range Current Contract Completion Date

Recompete (Y/N) (incumbent/award#)

8(a) STARS III 541519 $10M - $20M 02/15/2025 (Y)(Aretec, Inc./ 70SBUR22F00000023;

Aretec SBD, LLC/ 70SBUR23C00000005)

Small Business Program Request for Information #

Est. Draft Solicitation Release Date (if applicable) Est Solicitation Release Date Period of Performance

8 (a) N/A N/A 10/16/2024 12/16/2024 - 12/15/2027 Program POC & email Contracting Officer & email Contract Specialist & email

Ron Chow Ron.Chow@uscis.dhs.gov

Gary Whitney Gary.d.Whitney@uscis.dhs.gov

Sylwia Salkic Sylwia.Salkic@uscis.dhs.gov

Description: USCIS is seeking Cybersecurity Program Support Services (CPSS) to provide consultative and professional cybersecurity services. USCIS Office of Information Technology (OIT) intends to centralize program management functions. Operating at a strategic level, CPSS will provide support on project portfolio management best practices, communications, automation, and standardized processes using agile methodologies.

mailto:Ron.Chow@uscis.dhs.gov mailto:Gary.d.Whitney@uscis.dhs.gov mailto:Sylwia.Salkic@uscis.dhs.gov

Cyber Security Artificial Intelligence Support (CAIS) APFS Number: F2024066697

Technology Division FY-24 4th Quarter APFS Update

Contract Vehicle NAICS Code Dollar Range Current Contract Completion Date

Recompete (Y/N) (incumbent/award#)

GSA HACS 541519 $2M - $5M N/A (N)

Small Business Program Request for Information #

Est. Draft Solicitation Release Date (if applicable) Est Solicitation Release Date Period of Performance

8(a) N/A N/A 08/15/2024 09/01/2024 – 08/31/2025 Program POC & email Contracting Officer & email Contract Specialist & email

Angel L. Delgado angel.l.delgado@uscis.dhs.gov

Gary Whitney Gary.d.Whitney@uscis.dhs.gov Sylwia Salkic

Sylwia.Salkic@uscis.dhs.gov

Description: Cyber Security Artificial Intelligence Support (CAIS) is scoped to obtain AI professional services for USCIS OIT, Information Security Division (ISD), Security Operations Branch to meet ISD’s mission, goals, and objectives that will improve USCIS’s ability to identify, protect, respond, and recover from increased cybersecurity threats. GSA HACS 8(a) is anticipated to be used for this requirement.

mailto:angel.l.delgado@uscis.dhs.gov

Zero Trust Integration Services (ZTIS) APFS Number: F2024066885

Technology Division FY-24 4th Quarter APFS Update

Contract Vehicle NAICS Code Dollar Range Current Contract Completion Date

Recompete (Y/N) (incumbent/award#)

8(a) STARS III 541512 $10M - $20M N/A (N)

Small Business Program Request for Information

Est. Draft Solicitation Release Date (if applicable) Est Solicitation Release Date Period of Performance

8 (a) N/A N/A 08/15/2024 09/30/2024 – 03/29/2026 Program POC & email Contracting Officer & email Contract Specialist & email

Adolph Ernst Adolph.H.Ernst@uscis.dhs.gov

Gary Whitney Gary.d.Whitney@uscis.dhs.gov

Sylwia Salkic Sylwia.Salkic@uscis.dhs.gov

Description: As part of its Zero Trust (ZT) journey, USCIS has determined that it requires a broad range of services available to draw upon to support and augment ongoing USCIS efforts to achieve, maintain, continuously improve, and integrate ZT operational capabilities and solutions across ZT pillars, based on changes in prioritization and available funding. Existing contracts currently support limited USCIS ZT efforts across pillars and may be limited in scope, duration, or ceiling. Therefore, the purpose of this new ZT contract is to augment and work alongside existing support contracts, as well as expand ZT services to include enhanced capabilities and integration of operational capabilities and services across ZT pillars to allow USCIS to accelerate its ZT maturity beyond its current rate, and achieve and maintain White House, OMB, and DHS ZT maturity goals over the next two years.

mailto:Adolph.H.Ernst@uscis.dhs.gov

Cancelled Requirements

Title / APFS Number Contracting Officer Status Solicitation / Award Number

Program Management Office Services & Applications &

Workload Pillar Services

Sylwia Salkic Cancelled N/A

Celina Hemingway

Jonathan Latson Associate Chief

Customer: Identity Records and National Security Division (IRNSD) & Transformation Delivery Division (TDD)

Outcome-Based Delivery and DevOps Services (ODOS) IV APFS Number: F2024066162

Technology Division FY-24 4th Quarter APFS Update

Contract Vehicle NAICS Code Dollar Range Current Contract Completion Date

Recompete (Y/N) (incumbent/award#)

TBD 541512 Over $100M 9/24/2025

70SBUR22F00000112 (ADG-REI)

70SBUR22F00000113 (DV United) 70SBUR22F00000114 (Softrams)

70SBUR22F00000197 (Alpha Omega)

Small Business Program

Request for Information #

Est. Draft Solicitation Release Date (if applicable)

Est Solicitation Release Date Period of Performance

TBD 70SBUR24-RFI-0001 8/30/2024 10/15/2024 9/25/2025 - 6/24/2030

Program POC & email Contracting Officer & email Contract Specialist & email

Kecia Campbell kecia.l.campbell@uscis.dhs.gov

Patricia Simon patricia.m.simon@uscis.dhs.gov

Brenda Palmer brenda.m.palmer@uscis.dhs.gov

Description: Outcome-Based Delivery and DevOps Services (ODOS) IV is the primary contract of TDD that will comprise of three Task Areas: Transformation DevOps, Integration and Configuration Services (ICS) and User Experience Design and User Interface Design (UXD). DevOps provides microservices based architecture on OpenShift Platform for delivering its capabilities in the public cloud for Electronic Immigration System (ELIS).