UNITED STATES COAST GUARD

REQUEST FOR INFORMATION / MARKET RESEARCH

National Coast Guard Museum – Facility Maintenance Services

Notice Type: Request for Information (RFI) / Sources Sought NAICS Code: 561210 – Facilities Support Services (Size Standard: $47.0M) Response Due Date: December 1, 2026, by 2:00 PM EST

This REQUEST FOR INFORMATION (RFI) is issued in accordance with FAR 15.201(d) & (e) for market research and acquisition planning. The U.S. Coast Guard (USCG) is conducting market research to identify capable sources to provide comprehensive 24/7 Building Operations Support Services (BOSS) for the newly constructed National Coast Guard Museum in New London, Connecticut.

Purpose of this RFI: The Government seeks information to (1) assess the availability and capability of interested sources, including small businesses; (2) refine the scope, performance outcomes, performance standards, staffing assumptions, transition requirements, and Government/contractor responsibility boundaries for a future Performance Work Statement (PWS); (3) identify facility information, assumptions, and risk boundaries necessary for realistic and comparable firm-fixed-price pricing; (4) identify material cost drivers, labor-market conditions, operational risks, and performance dependencies; (5) inform development and independent validation of the Government estimate; and (6) identify commercially customary or innovative approaches that may improve reliability, performance visibility, resilience, or cost predictability.

THIS IS ONLY A REQUEST FOR INFORMATION. NO GUARANTEE OF

AWARD WILL BE MADE OR IMPLIED. RESPONSES ARE NOT OFFERS AND

CANNOT BE ACCEPTED BY THE GOVERNMENT TO FORM A BINDING

CONTRACT.

1. BACKGROUND & FACILITY PROFILE

• Location: National Coast Guard Museum, New London, CT 06320 (Direct waterfront adjacent to City Pier Plaza).

• Facility Footprint: 84,000 sq. ft., six-story building on under 1 acre of hardscaped/landscaped grounds.

• Operational Nature: High-visibility civic/cultural facility with 24/7 technical environmental requirements, public museum visitors, interactive exhibits, and sensitive historical collections.

• Anticipated Contract Structure: The Government anticipates a single firm-fixed-price requirement for all building operations support services, including scheduled operations and preventive maintenance, routine and nonroutine maintenance and repair, and emergency and weather-related services. Fixed unit prices may be established for defined emergency and weather-related services. The Government is evaluating acquisition approaches available under FAR Parts 8, 12, and 16, as applicable. This RFI seeks input needed to define measurable performance outcomes, scope boundaries, Government-furnished information, transition requirements, and risk assumptions that support realistic firm-fixed-price pricing. The Government is not seeking recommendations for alternative contract types

2. CORE SCOPE OF SERVICES

The contractor shall furnish management, supervision, labor, equipment, and materials for building operations support, including:

• HVAC & Critical Environmental Controls: Continuous operation and maintenance of gas-fired condensing boilers, chillers, cooling towers, radiant flooring, forced air systems, and Building Automation Systems (BAS). Maintain strict gallery tolerances

(68°F–72°F, 45%–55% RH).

• Electrical & Life Safety: Interior/exterior lighting, distribution panels, switchgear, emergency generators, fuel management, fire alarms, fire extinguishers (NFPA 10), and water sprinkler systems (NFPA 25).

• Plumbing & Mechanical Piping: Potable water, storm and sanitary systems, backflow preventers, and two museum pump stations.

• Vertical Transportation: Monthly servicing, emergency entrapment response, and annual certified load testing for four (4) elevators.

• Custodial Services: Hybrid staffing model (Day Porters during public hours; Night Custodial crew for deep cleaning/floor care). Standard: APPA Level 1 (Orderly Spotlessness) in public galleries; APPA Level 4 in back-of-house staff areas.

• Grounds, Hardscape & Snow Removal: Year-round exterior upkeep, power washing, weed/litter control, and 24/7 bare-pavement snow and ice control (using hardscape-safe compounds) for walkways, terraces (Decks 1 & 5), and flat roofing.

• Support Services: Integrated Pest Management (museum/artifact safe), catering kitchen food service equipment upkeep, industrial lifts (scissor/spider), and refuse/recycling stream management.

(Note: Museum artifacts, exhibit curation, and IT network infrastructure are managed under separate contracts.)

A draft PWS is attached to the RFI. Preliminary desired outcomes include safe and reliable building operations; environmental conditions appropriate for public occupancy, exhibits, and collections; high-quality appearance and cleanliness in public-facing areas; timely preventive maintenance, corrective maintenance, emergency response, and work-order management; asset-data and work-management visibility adequate to manage performance and preserve asset condition; effective coordination with museum operations, visitors, special events, and other service providers; and compliance with applicable safety, environmental, fire/life-safety, and accessibility requirements.

The Government has not finalized the performance standards, asset information, service frequencies, staffing assumptions, transition requirements, or Government/contractor responsibility boundaries. Respondents should identify the information, assumptions, and site conditions necessary to develop a viable operating and pricing approach.

3. INFORMATION REQUESTED (CAPABILITY STATEMENT)

Interested parties are invited to submit a concise Capability Statement (recommended not to exceed 8–10 pages) addressing the following:

A. Company Information

1. Company Name, Address, Website, and Point of Contact (Name, Title, Phone, Email).

2. Unique Entity Identifier (UEI) and CAGE Code.

3. Business Size & Socioeconomic Status under NAICS 561210 (e.g., Large, SB, 8(a), HUBZone, SDVOSB, WOSB).

4. Existing Strategic Contract Vehicles (e.g., GSA MAS 561210FAC, OASIS+, or other

GWACs/IDIQs available for USCG ordering).

B. Technical Capabilities & Experience

5. Relevant Experience: Brief summaries of up to two (2) contracts performed within the last five (5) years demonstrating similar BOSS or comprehensive facilities maintenance in public-facing, institutional, or museum environments of comparable complexity. Include client agency/organization, contract number, annual value, and scope summary.

6. Staffing & Management Approach: High-level overview of your management structure (e.g., Support Services Manager, Quality/Safety lead, licensed trade personnel) and hybrid custodial model.

7. Work Management / CMMS: Experience utilizing enterprise CMMS applications, specifically IBM Maximo or Coast Guard Shore Asset Management (SAM).

C. Industry Feedback & Staffing Sizing (Optional)

8. High-Level Staffing & Rough Order of Magnitude (ROM): To the extent feasible at this preliminary stage, provide non-binding, high-level feedback on recommended FTE sizing, trade mix, or cost considerations for a 24/7 facility of this profile.

9. Solicitation Feedback: Identify any potential risks, ambiguities, long-lead items, or recommendations regarding the proposed scope of work and contract structure.

4. SUBMISSION INSTRUCTIONS

Responses must be submitted electronically in PDF format via email no later than December 1, 2026, by 2:00 PM EST.

• Email Subject Line: Response to RFI – National Coast Guard Museum BOSS

Contract Specialist (KS):

Leeann Washington Email:leeann.y.washington@uscg.mil

Contracting Officer (KO):

Arianna Williams Email:Arianna.m.williams@uscg.mil mailto:leeann.y.washington@uscg.mil mailto:Arianna.m.williams@uscg.mil

4. SUBMISSION INSTRUCTIONS