BOSS_PWS_CLIN001_11.13.pdf

PERFORMANCE WORK STATEMENT (PWS)

National Coast Guard Museum, New London, CT.

Facility Maintenance Services Revised 13 November 2026

CLIN 001- Base service level shall include all labor, equipment, materials, and expenses to complete the work contained within this PWS and as outlined in Section C.1 and C.1.1

Enclosure (1) – Museum Phased Opening Schedule

Table of Contents-CLIN 001 Base Scope of Work

SECTION C.1

GENERAL

C.1.1 PURPOSE: The United States Coast Guard intends to award a firm fixed price contract for 24/7 facility maintenance services in support of the National Coast Guard Museum

C.1.2 CONTRACTOR PERSONNEL

C.1.3 QUALITY CONTROL

C.1.4 QUALITY ASSURANCE:

C.1.5 SECURITY REQUIREMENTS:

C.1.6. CONTRACTOR SAFETY PLAN

C.1.7 MISHAP REPORTS:

C.1.8 CONTRACTOR USE OF UTILITIES:

C.1.9 ENVIRONMENTAL PROTECTION:

C.1.10 PHASE-OUT PERIOD:

C.1.11 WORK COORDINATION:

C.1.12 WARRANTIES:

C.1.13 CONTRACTUAL PROVISIONS:

C.1.14 COORDINATION WITH GOVERNMENT PROJECTS/FAMILIARIZATION:

SECTION C.2

C.2.1 PROPERTY

C.2.2 FACILITIES

C.2.3 FACILITIES INVENTORY

C.2.4 MODIFICATIONS

C.2.5 RESPONSIBILITY AND ACCOUNTABILITY

C.2.6 GOVERNMENT USE OF FACILITIES

C.2.7 EQUIPMENT AND TOOLS

C.2.8 EQUIPMENT AND TOOL MAINTENANCE

C.2.9 EQUIPMENT AND TOOL INVENTORY

C.2.10 ACCOUNTABILITY AND RESPONSIBILITY

C.2.11 GOVERNMENT USE OF EQUIPMENT AND TOOLS

C.2.12 DISPOSITION OF EQUIPMENT

C.2.13 MATERIALS

C.2.14 FUEL

C.2.15 FORMS AND REFERENCED PUBLICATIONS

C.2.16 EQUIPMENT OPERATING MANUALS

C.2.17 DRAWINGS:

C.2.18 SERVICES

C.2.19 UTILITIES

C.2.20 MAIL DISTRIBUTION

C.2.21 PARKING FACILITIES

C.2.22 ACCESS TO COAST GUARD DATA NETWORK (CGDN)

SECTION C.3

C.3.1. GENERAL

C.3.2 VEHICLES AND EQUIPMENT

C.3.3 VEHICLE/EQUIPMENT FUEL

C.3.4 EQUIPMENT OIL AND OTHER CONSUMABLES

C.3.5 SUPPLIES, MATERIALS, PARTS AND COMPONENTS

C.3.6 MOTOR VEHICLES AND EQUIPMENT REPAIR PARTS

C.3.7 VEHICLE/EQUIPMENT WASTE DISPOSAL

C.3.8 COMPRESSED GAS CONSUMABLES

C.3.9 COMMUNICATIONS EQUIPMENT

C.3.10 PROTECTIVE CLOTHING AND EQUIPMENT

C.3.11 MANUFACTURER'S MANUALS

C.3.12 RECORDS

C.3.13 RECORDS FOR "AS REQUIRED" SERVICES

C.3.14 DAMAGE OR LOSS OF CONTRACTOR'S SUPPLIES AND CONTRACTOR'S

EMPLOYEES’ PROPERTY

C.3.15 DELIVERABLES

C.3.16 COMPUTER HARDWARE

C.3.17 BUILDING AUTOMATION SYSTEM(BAS)

SECTION C.4

C.4.1 GENERAL

C.4.2 WORK CONTROL

C.4.3. PROPOSALS FOR LEVEL III SERVICE WORK ..................... Error! Bookmark not defined.

C.4.4. GENERAL MAINTENANCE QUALITY STANDARDS:

C.4.5. EQUIPMENT REPLACEMENT

C.4.6. DAMAGE

C.4.7. MAINTENANCE AND REPAIR OF FOOD SERVICE AND REFRIGERATION

EQUIPMENT

C.4.8 PEST CONTROL

C.4.9. OPERATION, MAINTENANCE AND REPAIR OF ELECTRICAL SYSTEMS

C.4.10 OPERATION, MAINTENANCE AND REPAIR OF STEAM AND COMPRESSED AIR

PRODUCTION EQUIPMENT, DISTRIBUTION SYSTEMS AND FUELING FACILITIES:

Reserved/Not Applicable

C.4.11 MAINTENANCE AND REPAIR OF WATER DISTRIBUTION SYSTEMS

C.4.12 MAINTENANCE AND REPAIR OF SANITARY AND STORM DISTRIBUTION SYSTEMS

C.4.13 OPERATION, MAINTENANCE AND REPAIR OF HEATING, VENTILATING AND AIR

CONDITIONING SYSTEMS

C.4.14 MAINTENANCE AND REPAIR OF BUILDING

C.4.15 CUSTODIAL AND RELATED SERVICES…………………………………………………...50

C.4.16 GROUNDS MAINTENANCE

C.4.17 SURFACED AREAS MAINTENANCE AND REPAIR

C.4.18 MISCELLANEOUS WORK ITEMS: SERVICE WORK

C.4.19 MAINTENANCE AND REPAIR OF ELEVATOR EQUIPMENT

C.4.20 REFUSE COLLECTION, DISPOSAL AND RECYCLING

C.4.21 MAINTENANCE AND REPAIR OF INDUSTRIAL EQUIPMENT

SECTION C.5

APPLICABLE REFERENCES AND TECHNICAL DATA

SECTION C.6

C.6.1 DEFINITIONS

C.6.2 ACRONYMS/ABBREVIATIONS

SECTION C.1

GENERAL

C.1.1 PURPOSE: The United States Coast Guard intends to award a firm fixed price contract for 24/7 facility maintenance services in support of the National Coast Guard Museum.

C.1.1.1 SCOPE OF WORK: The Contractor provides all services, management, planning, supervision, personnel, labor, materials, supplies and parts, transportation and equipment (except those items specified as Government-furnished) required to maintain the National Coast Guard Museum, New London, CT. These services shall include, but not be limited to the following:

operate, maintain, repair, improve, alter and restore real property, facilities and equipment IAW all terms, conditions, general and specific provisions, drawings, and technical exhibits contained herein or incorporated by reference. These services shall be performed IAW the contract and all applicable Federal, State and local laws, regulations, directives, manufacturer's written instructions, national codes, technical manuals, and publications. Where compliance with Federal, State and local laws are referred to throughout the contract, the Contractor shall notify the contracting officer of any changes in applicable Federal, State and local laws, regulations, directives, and national codes that may impact performance of this requirement. Work shall be performed at the National Coast Guard Museum, New London, CT 06320, hereafter referred to as the Museum.

Phase Dates Public Access Status Janitorial Frequency

Maintenance Expectations

Phase 1 – Initial Services Upon Receipt of Building

February 2027 – 14 July 2027

Facility not open to the public.

Twice per week.

Maintain the building and bring required services online. Ensure the facility remains safe, and compliant with all applicable safety and code requirements.

Phase 2 – Full Capability for Opening

15 July 2027 – 15 October

Facility prepared for and supported during public opening. Public hours 9am-5pm Mon-Sun (Except Thanksgiving and Christmas)

In accordance with the full PWS scope.

Provide full maintenance services in accordance with the PWS.

C.1.1.2 EXISTING CONDITIONS: The Contractor shall be responsible for inspecting, repairing and maintaining the Museum building, its grounds, and all utilities, systems and equipment to exclude the following items:

• Small appliances such as microwaves, coffee makers, toaster ovens, water coolers, BBQs, vending machines, small refrigerators (smaller than 4.5 cu. Ft) CCTV security system

• Security Screening Equipment

• IT/phone network systems (excluding conduit systems)

• Museum Exhibits

• Interactive Museum Exhibits

• Museum Movie Theater Projection and Audio Equipment

The Museum building, its utilities, systems, and equipment include but are not limited to all plumbing, electrical & lighting, HVAC, boilers, chillers, cooling towers, building automation system (BAS) & controls and related MEP systems, fire protection & life safety systems to include fire extinguishers and emergency egress lighting, fire alarm & emergency communication systems, lightening protection system, storm water, potable water to include drinking fountains, conduit for IT/phone network, conduit for CCTV system, emergency generator to include its fuel storage, elevators, grounds maintenance to include landscape/hardscape, driveway, power washing, litter and residue removal, and snow removal, roof to include anchorages & snow removal, windows and building exterior envelope to include interior and exterior cleaning, building decorative exterior faux sails, building exterior signage and decorative terracotta exterior panels, interior and exterior doors to include rolling loading area door and atrium cantilever doors and all hardware and locks, food service equipment (catering kitchen), interior and exterior signage, general building maintenance and repair, integrated building and exhibit pest management, waste management to include any hazardous waste management, and custodial/janitorial services.

The scope will include general repairs to building furniture such as office furniture and common area furniture (tightening loose hardware and minor cosmetic repairs) and limited general repairs to exhibits and interactive exhibits such as replacing a light bulb or tightening a railing(any work on the artifact or its primary enclosure is excluded). The Contractor shall respond to all COR approved service tickets, regardless of whether the deficiency was caused by accidents, "normal wear and tear", defective parts, poor workmanship, etc., that occurred before the operations start date.

The contractor will perform all requirements expressly identified in this contract’s Performance Work Statement. A separate staffing contract will support excluded items in this contract to include exhibit maintenance and cleaning.

C.1.1.2.1 CHANGES TO EXISTING CONDITIONS: The Contractor will establish and maintain a list of equipment (formerly referred to as TE-03 Equipment List). For equipment that is added/removed which is not excluded in the Existing Condition Section above, the Contractor shall notify the Contracting Officer of these changes. The Contractor shall follow the Equipment Enrollment PGTO requirements when equipment is replaced so the appropriate changes can be made in SAM once the initial equipment is enrolled. Prior to exercising the Option Year, or when a substantial amount of added or removed equipment justifies, the list will be reviewed for adjustment of pricing according to the changes to the existing conditions at contract award or prior exercised option year.

C.1.1.3 ADMINISTRATION AND MANAGEMENT: The Contractor's work and responsibility shall include all planning, programming, administration, and management necessary to provide all services as specified. Tasks shall be performed in such a manner as to conform to the standards specified in this PWS.

C.1.1.4 MAINTENANCE INFORMATION MANAGEMENT AND SOFTWARE: The Contractor shall utilize the Coast Guard managed software called Shore Asset Management Software (SAMs) or any SAMS replacement (an IBM MAXIMO based software system).

C.1.1.5 SITE DESCRIPTION: Work shall be performed at the National Coast Guard Museum, New London, CT. The Museum is an 84,000sf, six-story building. The Museum is constructed on under one acre of hard scaped/landscaped property, it is direct waterfront adjacent to the City of New London, CT owned City Pier Plaza.

C.1.1.6 PERMITS: The Contractor shall comply with applicable Federal, State, and local licenses and permits as required to perform the work, in accordance with (IAW) PWS.

Contractor shall submit to the COR to review all licenses and permits acquired.

C.1.1.7 UTILITIES: Electrical power is purchased by the Coast Guard through Eversource Power. Natural Gas is purchased through Eversource Gas and supplied via commercial line distribution system. There is one gas fired condensing boiler. The building makes use of a radiant flooring heating system, forced air heating system. Potable water is supplied to the Museum via the City of New London, CT’s contractor Veolia. Sewage service is provided by City of New London, CT via two museum owned pump stations.

C.1.2 CONTRACTOR PERSONNEL

C.1.2.1 CONTRACTOR’S REGULATIONS: The Contractor shall comply with all applicable Federal, State and local laws and regulations to include but not limited to Safety, Environmental, and Labor laws and regulations. The Contractor shall become acquainted with and obey all applicable regulations and instructions, as published by the Museum.

C.1.2.2 CONTRACTOR ORGANIZATION: The Contractor shall provide an Organizational Structure and Staffing Plan. All proposed replacements before or while the contract is in force must meet the minimum qualifications for the position identified below. Replacement candidates for key personnel must be submitted, in writing, to the Contracting Officer at least fifteen (15) calendar days prior to the proposed substitution with a resume or other documentation that validates the required minimum qualifications. Each request must provide a detailed explanation of the circumstances necessitating the proposed substitution. If a position becomes vacant, the Contractor shall provide that replacement candidate to the COR for review within thirty (30) days. No change in personnel shall be made by the Contractor without the prior written consent of the Contracting Officer. However, in urgent situations, as determined or agreed to by the Contracting Officer, an oral request to substitute personnel may be approved and subsequently ratified by the Contracting Officer in writing. Such ratification shall constitute the consent of the Contracting Officer required by this paragraph. The Contracting Officer will notify the Contractor within ten (10) working days after receiving all required information of the decision on the substitution(s). In the event the proposed substitution of does not meet or exceed the education, experience, and other technical requirements of the personnel being replaced, the Government reserves the right to require continued performance of previously approved personnel or to require substitution of acceptable replacements for the individuals specified below. The key personnel listed below may, with the consent of the contracting parties, be amended from time to time during the contract to either add or delete personnel as appropriate.

Minimum Qualifications for Key Personnel

Personnel in a training status will not be substituted for qualified personnel. These minimum requirements can be waived if approved by the Contracting Officer.

Position Description Minimum Qualifications

Support Service Manager

(SSM)

Shall have five (5) years of experience as a Support Services Manager of a multi-discipline workforce performing facilities maintenance functions for a similar size facility. The SSM shall possess a certification as a Project Management Professional (PMP) or Certified Facilities Manager (CFM) certification .

Quality Control & Safety Manager (QCM/SM)

Shall have at least five (5) years of direct experience administering quality control and environmental health and safety programs in commercial, institutional, or federal facilities.

Dedicated sole-source responsibility for quality assurance surveillance, OSHA compliance, safety plan enforcement, hot-work permitting and oversight, hazard mitigation, mishap logging, and incident investigation. OSHA 30-Hour General Industry or Construction certification required.

Senior Electrician Must hold a valid Master Electrician license. Minimum five (5) years of journeyman/master-level experience troubleshooting, testing, repairing, and installing electrical distribution systems, panels, switchgear, motors, controls, and lighting. Proficient in diagnosing complex electrical malfunctions using diagnostic equipment (oscilloscopes, digital voltmeters, ammeters, meggers, and power analyzers). In-depth knowledge of the National Electrical Code (NEC), arc flash safety (NFPA 70E), and electronic circuit theory.

Senior Maintenance Plumber/Pipefitter

Must hold a valid Master Plumber or Master Pipefitter license.

Minimum five (5) years of experience maintaining, troubleshooting, inspecting, and installing complex piping systems (potable water, gas, steam, hydronic heating/cooling, and compressed air) and backflow prevention devices. Skilled in hydrostatic testing, leak detection, pipe locator operations, and fluid dynamics/hydraulic formulas.

Journeyman Maintenance and Repair Technician

Must possess a recognized Journeyman trade certification or minimum four (4) years of progressive multi-craft building maintenance experience. Capable of diagnosing and executing repairs across multiple trades, including basic plumbing, minor electrical repairs, routine HVAC preventative maintenance (filter changes, belt adjustments), carpentry, drywall repair, painting, lock hardware, and grounds/utility inspections.

C.1.2.3 DUTIES AND AUTHORITY:

Support Service Manager (SSM): Except on recognized Federal holidays, the Support Services Manager shall be physically present on-site for a standard forty (40) hour workweek. The specific daily on-site schedule shall be coordinated and approved in advance by the Coast Guard (CG) Facilities Manager and the Contracting Officer's Representative (COR).

Duties and Operational Responsibilities:

Serves as the primary operational point of contact and overall program manager for all Contractor activities, workforce scheduling, service delivery, and subcontractor execution under this contract.

Directs and coordinates the activities of all trades personnel, quality control staff, and maintenance data specialists.

Conducts daily liaison with the CG Facilities Manager and COR to review facility maintenance priorities, unscheduled work requests, and ongoing project status.

Formulates and tracks contract deliverables, preventive maintenance completion rates, quality metrics, and operational performance reports.

Availability and Emergency Response:

Normal Working Hours: The SSM shall be accessible by phone/email immediately and physically available to meet on-site with the COR within thirty (30) minutes.

Outside Normal Working Hours (24/7/365): The SSM or an authorized, designated alternate shall be accessible by phone within fifteen (15) minutes and able to arrive on-site at the facility within two (2) hours of notification to address critical or urgent issues.

Emergency Response: In an active emergency situation, the SSM or a designated qualified representative shall arrive on the scene within fifteen (15) minutes during normal working hours, and within one (1) hour after normal working hours.

Contractual Authority:

The SSM (and any designated alternate approved in writing) shall possess full operational and administrative authority to act on behalf of the Contractor on all day-to-day matters pertaining to contract execution, work tasking, and immediate corrective actions.

Absence Notification:

The Contractor shall notify the Contracting Officer and COR in writing at least five (5) business days in advance of any planned absence of the SSM exceeding seventy-two (72) consecutive hours, designating an approved alternate. For unplanned absences, the Contractor shall notify the KO and COR immediately, and in no event later than twenty-four (24) hours from the onset of the absence.

Except on Federal holidays, the Support Services Manager shall be physically present on-site for a 40 hour work week. Their work schedule can be coordinated with the CG Facilities Manager.

The Support Services Manager shall be available within thirty (30) minutes during normal working hours and within two (2) hours during all other times (24 hours per day, Monday through Sunday) to meet at the Museum and discuss problem areas with the COR. The Support Services Manager or any individual designated shall be at the scene of emergencies within fifteen (15) minutes during the workday and within one (1) hour after normal work hours. The Support Services Manager, and any individuals so designated, shall have full authority to act on the behalf of the Contractor for prompt action on matters pertaining to Contractor performance of this contract. The Contractor shall notify the Contracting Officer and COR in writing immediately any time the designated Support Services Manager is absent for more than ninety-six (96) hours.

Quality Control & Safety Manager (QCM/SM): Except on recognized Federal holidays, the Support Services Manager shall be physically present on-site for a standard forty (40) hour workweek. The specific daily on-site schedule shall be coordinated and approved in advance by the Coast Guard (CG) Facilities Manager and the Contracting Officer's Representative (COR).

The QCM/SM functions independently of day-to-day maintenance production to preserve impartial oversight over work quality, code compliance, and environmental safety.

Duties and Operational Responsibilities:

Administers and enforces the Contractor’s Quality Control Plan (QCP) and Site Safety and Health Plan (SSHP) across all operations.

Conducts independent daily and weekly inspections of completed work orders, ongoing preventive maintenance tasks, and specialized system overhauls to verify compliance with contract requirements, manufacturer specifications, and technical standards.

Issues, audits, and supervises hot-work permits, confined space entry procedures, lockout/tagout (LOTO) protocols, and trenching/fall protection safeguards.

Maintains the official mishap, injury, and near-miss log in compliance with OSHA standards and agency directives; conducts root-cause incident investigations and submits written findings to the COR and SSM within twenty-four (24) hours of an event.

Coordinates safety briefings, specialized trade safety training, and personal protective equipment (PPE) compliance monitoring.

Authority:

Holds direct "stop-work" authority regarding any task, activity, or condition deemed unsafe, in violation of environmental or safety codes, or failing to meet quality workmanship specifications.

Reports directly to the Contractor's corporate executive leadership on quality and safety matters, while coordinating daily findings directly with the SSM and COR.

Senior Electrician: Except on recognized Federal holidays, the Support Services Manager shall be physically present on-site for a standard forty (40) hour workweek. The specific daily on-site schedule shall be coordinated and approved in advance by the Coast Guard (CG) Facilities Manager and the Contracting Officer's Representative (COR). The Senior Electrician provides senior-level technical execution, troubleshooting, and oversight for all electrical infrastructure, power distribution, and electrical control equipment.

Major Duties and Responsibilities:

Installation and Maintenance (40%): Installs, cleans, maintains, repairs, tests, and adjusts electrical wiring systems, distribution switchboards, branch panels, breakers, lighting systems, motors, variable frequency drives (VFDs), transformers, appliances, and shop machinery.

Performs recurring preventive maintenance on electrical equipment and infrastructure.

Diagnostics and Repair (40%): Troubleshoots to determine root causes of electrical malfunctions, tests circuits, assists in component ordering, and replaces electronic/electrical devices. Executes repairs on specialized electronic systems, motor controllers, and automated control units. Reviews technical publications, wiring schematics, blueprints, and engineering diagrams. Determines repair feasibility and assists the SSM in formulating statements of work for external repairs when needed.

Training and Professional Development (20%): Attends mandatory training sessions related to safety, specialized facility systems, and code updates Performs other related maintenance duties as assigned.

Technical Responsibility and Authority:

Receives work assignments via Maximo work orders or direct oral instructions from the SSM.

Independently plans the technical work sequence, selects appropriate testing apparatus, and verifies compliance with NFPA 70 (NEC) and NFPA 70E standards.

Serves as the designated Competent Person for high-voltage and complex low-voltage isolation, lock-out/tag-out verifications, and electrical testing validation.

Senior Maintenance Plumber/Pipefitter: Except on recognized Federal holidays, the Support Services Manager shall be physically present on-site for a standard forty (40) hour workweek.

The specific daily on-site schedule shall be coordinated and approved in advance by the Coast Guard (CG) Facilities Manager and the Contracting Officer's Representative (COR). The Master Plumber / Pipefitter provides senior-level craft expertise for the inspection, installation, modification, and repair of facility fluid, gas, and mechanical piping systems.

Major Duties and Responsibilities:

Installation and Maintenance (40%): Installs, cleans, maintains, repairs, tests, and adjusts piping systems (including potable water, drainage, natural gas, steam, hydronic heating/cooling, and compressed air), associated valves, fittings, fixtures, pumps, backflow preventers, and shop equipment. Conducts preventive maintenance across all mechanical plumbing networks.

Diagnostics and Specialized Repair (40%): Troubleshoots piping networks and mechanical fluid systems to determine the cause of leaks or operational failures; tests fluid lines, assists in ordering specialty components, and completes major repairs on specialized piping networks and fluid controls. Consults technical manuals, engineering specifications, plumbing schematics, and isometric piping drawings. Evaluates repair feasibility versus replacement and assists in developing specifications for specialized outside repairs.

Training and Professional Development (20%): Participates in technical workshops, safety sessions, and environmental compliance training.

Performs other related maintenance duties as assigned.

Technical Responsibility and Authority:

Receives work orders and verbal directives from the SSM; independently formulates execution methods, verifies materials compatibility, and ensures compliance with applicable International Plumbing Code (IPC), International Fuel Gas Code (IFGC), and local environmental regulations.

Authorized to mandate temporary utility shutdowns for water, gas, or steam lines during emergency leaks or planned tie-ins, following prompt coordination with the SSM and COR.

Journeyman Maintenance and Repair Technician: Except on recognized Federal holidays, the Support Services Manager shall be physically present on-site for a standard forty (40) hour workweek. The specific daily on-site schedule shall be coordinated and approved in advance by the Coast Guard (CG) Facilities Manager and the Contracting Officer's Representative (COR).

The Journeyman Maintenance Mechanic provides versatile, multi-craft operational support, carrying out general facility upkeep, proactive inspections, and preliminary utility repairs.

Major Duties and Responsibilities:

Core Maintenance & Facilities Upkeep (80%):

Building Maintenance: Conducts minor carpentry, framing, drywall repairs, patching, painting, masonry patching, door/window hardware repair, and general structural upkeep.

Utility & Fixture Maintenance: Performs basic plumbing repairs (e.g., clearing clogged drains, replacing faucets, repairing flushometers, rebuilding valves, repairing minor leaks), basic electrical repairs (e.g., replacing lamps, ballasts, outlets, switches), and routine HVAC/mechanical preventative maintenance (e.g., replacing air filters, inspecting belts, cleaning coils, lubricating bearings).

Groundskeeping & Exterior: Maintains perimeter pathways, lawn areas, exterior grounds, weed control, debris clearance, and seasonal snow and ice removal from walkways and building entrances.

System Inspections: Conducts daily and weekly facility walkthroughs, recording mechanical room gauge readings, verifying lighting operations, and identifying emerging structural or utility deficiencies before they escalate.

Training and Support Duties (20%): Participates in specialized trade safety and cross-training;

performs other facility maintenance duties as assigned.

Technical Responsibility and Working Parameters:

Receives work tasks via Maximo work orders and oral instructions. Prioritizes daily walkthrough items, utilizes standard hand and power tools safely, and reports complex electrical or plumbing anomalies to the respective Master trade specialist or SSM for escalation.

C.1.2.4 ABILITY TO COMMUNICATE: Contractor personnel shall be able to speak and comprehend the English language with the degree of fluency sufficient to perform their duties to meet contract requirements. Contractor personnel shall be able to read and comprehend materials in English. This shall include materials such as instructions, regulations, manuals, training materials, and other written materials that personnel will be required to use in the performance of their duties. The Contractor employees shall be capable of writing in English to adequately meet contract requirements.

C.1.2.5 CONTRACTOR EMPLOYEE IDENTIFICATION: Each employee shall be easily recognized as a Contractor employee or sub-contractor employee by wearing similar uniforms with company name identifying them as the base maintenance Contractor or badging if applicable. Each Contractor employee or sub-contractor shall always carry the approved identification card (CAC, RapidGate, other Museum Issued, and Contractor Issued). If the Contractor were to have a sub-contractor who does not have a CAC, or RapidGate, the Contractor shall have one of their personnel with a valid CAC escorting all the subcontractor’s personnel during all times. Contractor personnel shall be required to present their identification upon entering the Museum and may be asked to show IDs before entering other sensitive/secure areas.

The Contractor shall ensure that employees who resign or are terminated surrender their ID card and any vehicle passes or decals. The Support Services Manager or Asst. Support Services Manager shall accompany the employee to the security office for removal.

C.1.2.6 CONFLICT OF INTEREST: The Contractor shall not employ any person who is an employee of the United States Government if the employment of that person would, or would appear to, result in a conflict of interest. The Contractor shall not employ any person who is an employee of the Coast Guard, either military or civilian, unless such person seeks and receives approval IAW the Coast Guard Personnel Manual (COMDTINST M5370.8B) for military, or Federal Personnel Manual, Section 5, C.F.R. Part 2635 for civilians.

C.1.2.7 LOITERING: The Contractor shall not loiter in any working areas. While waiting for transportation or while on work breaks, they shall not block or impede movement in doorways, aisles or walkways. Unless otherwise authorized by the Government, upon completion of their assigned shifts, employees shall promptly depart the Museum. Use of Museum Staff Break Room is authorized for contract personnel on break.

C.1.2.8 CONTRACTOR EMPLOYEE ROSTERS: The Contractor shall submit a complete roster of employees to the Contracting Officer five (5) days before operations start and the first workday of every month. The roster shall include names, trade, skill level (journeyman, helper, etc.) and dates of employment.

C.1.2.9 SUBCONTRACTOR(S): The Contractor shall submit a list of all subcontractors(s) and their employees five (5) days prior to the operation’s start date. This list shall be updated annually and submitted to the Contracting Officer. The list shall specify the subcontractor's names and respective trades. All subcontractor(s) shall comply with all contractual requirements.

C.1.2.10 CONTRACTOR DAMAGE: Any damage to Government facilities (including equipment and consumables) caused by Contractor personnel, equipment or materials shall be repaired at the Contractor’s own expense. This provision also applies when facilities are damaged by faulty Contractor workmanship. The Contracting Officer will notify the Contractor when payment deductions, negotiated repair or financial reimbursement for Contractor damage are anticipated.

C.1.2.11 VISITORS: The Contractor and its employees may only bring visitors or vendors for the sole purpose of executing the scope of this contract. Personal visitors are not allowed for any reason.

C.1.3 QUALITY CONTROL.

C.1.3.1 CONTRACTOR QUALITY CONTROL (CQC): The Contractor shall adhere to the government provided Quality Assurance Surveillance Plan (QASP). The QASP is an inspection, documentation, and work execution program designed to; identify work, inspect completed work, issue inspection reports, maintain inspection files and direct correction of deficient work.

C.1.3.2 QUALITY CONTROL (QC) MANAGER: The Contractor shall provide at least one

(1) qualified individual whose only responsibility is for quality control and safety, except as otherwise allowed by this paragraph. The QC Manager shall ensure mechanical, electrical, plumbing, and structural work is installed by referenced codes. The Support Services Manager shall also not be designated as the QC Manager.

C.1.3.3 ALTERNATE QC MANAGER: The Contractor shall provide at least one (1) designated alternate QC Manager to act in his/her behalf during absences. The designated Alternate QC Manager shall perform all the duties and have the full authority of the QC Manager in his absence.

C.1.3.4 QUALITY CONTROL FILES: The Contractor, commencing on the operations start date, shall maintain a file of all Contractor inspections or tests including a Statement of any corrective actions taken. The file shall be the property of the Government and shall be delivered to the Government within five days upon completion of the base year and each option year or termination of the contract.

C.1.3.5 QUALITY CONTROL REPORTS: The Contractor shall provide quality inspection reports weekly to the COR outlining what was inspected and how many failures where noted.

C.1.4 QUALITY ASSURANCE:

The Government will evaluate the Contractor's performance under this contract using the QASP procedures specified in TE-01. When a government observed defect is other than minor in nature, or when on-the-spot corrective action as to the cause cannot be taken, the Contractor may be notified of the deficiency in writing with a Contract Discrepancy Report (CDR) (as shown in TE-01 or by other formal correspondence). The Contractor shall respond as directed by the CDR and take corrective action as directed by the contract to correct unsatisfactory quality control and ensure compliance with the approved quality control program. Unsatisfactory performance may result in Contractor invoice payment deductions; deductions shall be taken IAW procedures specified in TE-01.

C.1.5 SECURITY REQUIREMENTS:

The Contractor shall comply with all facility security requirements, security regulations and directives as identified herein, and other security requirements cited elsewhere in the contract.

No special security clearances are required to perform the work under this contract.

C.1.5.1 FACILITY/MUSEUM ACCESS: Effective at contract award, all Contractor and subcontractor personnel performing under this contract shall comply with the [Active Access System Name] enrollment and credentialing requirements, or the active installation security access protocols as directed by the local Coast Guard security authority.” Vendor/Contractor CAC eligibility has been restricted to only those who require physical access to Museum and logical access to a DoD or DHS network or system.

Vendor/Contractor companies that require repeat (7 or more days annually) access to the Museum, pay an annual company enrollment subscription to participate in the RAPIDGate Program and an annual employee registration subscription for each employee to participate in the program. The company enrollment fee is waived for sole proprietors.

Vendor/Contractor companies must be approved by a government sponsor at each DoD and DHS installation where their employees require access. Vendor/Contractor employees who are registered undergo initial and regular vetting and are issued a single credential, which is valid for perimeter access to those DoD and DHS installations where access privileges have been granted.

All company enrollments are submitted via the web at www.rapidgate.com and managed by phone or email. Initial employee registrations take place at a Program Registration Kiosk, typically located at participating DoD and DHS Installation Pass & ID Offices.

Costs incurred for delays at the gate due to the Contractor’s failure to comply with this requirement or to provide qualified, authorized personnel will not be reimbursed by the Government. Additionally, consideration may be negotiated for performance delays caused by the Contractor’s failure to comply with RAPIDGate requirements, or for delays caused by the disqualification of Contractor employees.

Your tenant sponsor is the Contracting Officer's Representative. This sponsor will need a list of individual employee names and DOBs with your quotation.

Any RAPIDGate program questions should be directed to 1-877-727-4342.

C.1.5.2 REGISTRATION/IDENTIFICATION OF CONTRACTOR VEHICLES: Each Contractor-owned vehicle shall show the Contractor's name or logo so that it is clearly visible on both sides and rear of vehicle. All Contractor-owned vehicles used to perform work under this contract shall comply with all applicable Federal and State emission and safety requirements and have evidence of legal State registration, display a valid State license plate and, if applicable, safety/emission inspection stickers. Any Contractor-owned vehicles that are inoperable or no longer required to perform work under this contract shall be removed within seventy-two (72) hours. Long term storage, over (72 hours) of Contractor owned vehicles at the site are not permitted. All Contractor-owned and employee privately-owned vehicles which are operated on the Museum shall be registered with the Museum Security Office. All Contractors operating equipment/vehicle on the Museum shall possess a valid Driver’s licenses for the required vehicle. The Contractor shall maintain records of these licenses and provide a copy to the Contracting Officer by the operations start date, and within five (5) days of when a new employee is hired or renewed.

C.1.5.3 KEY CONTROL: The Contractor shall establish and implement methods of ensuring that all keys issued to the Contractor by the Coast Guard are not lost, misplaced, or used by unauthorized people. Keys issued to the Contractor by the Coast Guard shall not be duplicated unless specifically authorized by the COR. The Contractor's key control procedures shall be written in a Key Control Plan included in the Quality Control Plan and submitted to the Contracting Officer and COR thirty (30) days prior to the operation’s start date.

C.1.5.4 LOST KEYS: The Contractor shall report the occurrence of a lost key immediately to the COR, or, after normal working hours, to the Museum Security Specialist. In the event a master key is lost or duplicated without authorization, the Contractor shall replace all locks and keys for that system at no cost to the Government.

C.1.5.5 IMPROPER USE OF KEYS: It is the responsibility of the Contractor to prohibit the use of keys to Government facilities, vehicles or equipment by any persons other than the Contractor's authorized employees or authorized Government personnel. The Contractor shall not open locked areas to permit the entrance of unauthorized persons therein.

C.1.5.6 INVENTORY OF KEYS: The Contractor shall provide an inventory of the keys issued to him within two (2) days of the request by the COR. This inventory shall include an actual physical count of all keys under Contractor control. Key inventory shall be conducted at a minimum of twice per year IAW applicable technical exhibits.

C.1.5.7 ACCESS TO BUILDINGS: The Museum Security Staff control access to all facilities after normal working hours. The Contractor shall obtain access to buildings and arrange for the buildings (other than Government-furnished facilities) to be opened and closed as necessary for the performance of work. No buildings should be open, or spaces occupied after NORMAL WORKING HOURS without the knowledge and permission of the Museum Security or COR.

Any difficulties experienced in getting access to buildings shall be directed to the COR immediately.

C.1.5.8 SECURE AREAS: Portions of the work under this contract are performed in secure areas. All people requiring access to secure areas must be escorted and monitored by appropriate Government personnel while working in those areas. The Contractor shall comply with restricted area procedures and instructions. Contractor personnel working in restricted areas such as computer rooms, etc., may be required to sign in and out and state the nature of business at the entrance desk. Work in restricted areas after normal working hours shall be coordinated through the COR.

C.1.5.9 CONTRACTOR OCCUPIED FACILITIES: The Contractor shall be responsible for the security of all Government furnished facilities, materials, and equipment. The Contractor shall be responsible for maintaining all areas used by the Contractor in performance of the contract, in a clean, neat, orderly, and sanitary condition. All housekeeping supplies and related consumables shall be provided at the Contractor’s expense. The premises shall be kept free, always, from accumulation of waste material and trash resulting from work. Combustible waste materials shall be removed daily. Contractor occupied facilities located on Government properties are subject to fire and safety inspection by the COR, CG Environmental Health Inspector and the CG Facilities Management Manager. Any fire or safety hazards noted in the inspections produced by Contractor action or inaction shall be corrected by the Contractor at no cost to the Government. The Contractor shall request approval from the KO prior to making changes to the Government Furnished Building.

C.1.5.10 CONTRACTOR SECURITY TRAINING: The Contractor shall ensure proper use of CG Network to include annual Information Technology Security and Privacy Training by its any of its employees requiring access to the CG Network.

C.1.6. CONTRACTOR SAFETY PLAN

C.1.6.1 CONTRACTOR SAFETY PLAN: The Contractor shall provide a Safety Plan and update as necessary. The Contractor's safety plan shall comply with all Federal and State laws, including Occupational Safety and Health Act (OSHA) regulations and Commandant Instructions. Prior to commencement of work, the Contractor shall meet with the Contracting Officer, COR, and the Museum’s Supervisory Facility Management Specialist to discuss and develop mutual understandings relative to the administration of the Safety Program.

C.1.6.2 SAFETY EQUIPMENT: The Contractor shall provide and ensure proper use of appropriate personal protective equipment or clothing to accomplish the task. The Contractor shall provide safety training and Safety equipment training to Contractor Personnel which shall be discussed in the Safety Plan. Safety is a priority at the National Coast Guard Museum and any failure to comply with safety procedures shall be considered a major contract discrepancy.

C.1.6.3 FAILURE TO COMPLY WITH SAFETY PLAN: If the Contractor fails or refuses to promptly comply with safety plan, the Contracting Officer may issue an order stopping all or part of the work and suspend payments until the Contractor takes satisfactory corrective action.

C.1.6.4 FIRE PREVENTION PROGRAM: The Contractor shall establish a fire prevention program to comply Federal, State and local laws. The Fire Prevention Program shall be included in the Contractor's Safety Plan required by this section. The Government reserves the right to inspect facilities for fire prevention, evaluate performance through drills, and to enforce compliance. The Contractor shall also follow the Museum’s hot work procedures and notify the Facility Manager of such work.

C.1.6.5 HAZARDOUS OR NON-HAZARDOUS MATERIAL: Under this contract there are two (2) categories of hazardous or non-hazardous material. The first category, Contractor owned or generated hazardous or non-hazardous materials, includes material either brought on site by the Contractor to perform his duties or those generated by the Contractor's actions. The contractor shall submit an HMPR (Hazardous Material Purchasing Request) to the Museum’s Supervisory Facility Management Specialist for approval to bring any Hazardous Material onto the Museum Property. Entry, storage, or removal from the Museum or disposal of this category of hazardous waste shall be coordinated through the Museum’s Supervisory Facility Management Specialist. No hazardous waste shall leave the property of the Museum without the review and signature of the Museum’s Supervisory Facility Management Specialist on a bill of lading or manifest, or similar documentation. The Contractor shall provide a copy of the

Disposal Facility or Treatment, Storage, & Disposal Facility (TSDF) signed bill of lading or manifest to the Museum’s Supervisory Facility Management Specialist. The Contractor is solely responsible for the disposal cost for this category of hazardous or non-hazardous material. The Contractor shall be responsible for complying with all applicable laws and regulations for the transportation, storage and disposal of such material and waste. The second category, existing hazardous or non-hazardous material, includes hazardous or toxic materials encountered while performing maintenance and repairs specified herein. For this second category the Contractor shall notify the COR immediately.

C.1.6.6 HANDLING HAZARDOUS OR NON-HAZARDOUS MATERIAL: Contractor shall adhere to all Federal, State, and local laws and regulations for handling, disposing of, and abating any hazardous material or waste.

C.1.6.7 SPILLS: For any spills caused by or resulting from the Contractor's & Sub-Contractor’s action or inaction, the Contractor shall provide all necessary manpower, equipment, and material to implement all applicable spill response, containment, cleanup, and reports required by Federal, State and local laws, regulations, standards, and safety instructions. These actions shall be performed in a timeframe that allows spill mitigation that doesn’t result in additional releases to the environment. The Contractor shall be responsible for any damage resulting from Contractor caused spills. The Contractor shall report any spills contacting the Museum’s Supervisory Facility Management Specialist.

C.1.6.8 ASBESTOS:

As a newly constructed (2026) building constructed in accordance with IBC 2018; amongst other codes and the building’s Construction Specifications specifying that Contractors and Subcontractors may only provide products containing no asbestos or other materials restricted by law; it is generally understood that asbestos and asbestos containing products should not exist within the building or its property. If there is any uncertainty about whether the material contains asbestos, then that contractor shall not work in that area and shall notify the COR and the Museum’s Facility Management Specialist for clarification before proceeding.

C.1.6.9 LEAD:

As a newly constructed (2026) building constructed in accordance with IBC 2018; amongst other codes, it is generally understood that lead and lead containing products should not exist within the building or its property. If there is any uncertainty if a material contains lead, then that contractor shall not work in that area and shall notify the COR and the Museum Facility Management Specialist for clarification before proceeding.

C.1.6.10 DISPOSAL OF HAZARDOUS OR NON-HAZARDOUS WASTES: All Non- Contractor generated hazardous or non-hazardous waste shall be packaged and labeled IAW Federal, State and local laws and regulation requirements. The Contractor shall notify the Facility Office prior to the packaging of hazardous wastes or non-hazardous materials. The Coast Guard contracts separately for the disposal of existing hazardous or non-hazardous waste.

The Contractor shall not be required to dispose of this category of hazardous or non-hazardous waste.

C.1.6.11 SAFETY DATA SHEETS: The Contractor shall maintain a current inventory and submit a copy to the Facilities Management Specialist via the of all hazardous materials and file of safety data sheets (SDS) describing the hazards of any chemical used in the performance of this contract. This file shall be made available for Contracting Officer/COR review and Facility Management Specialist immediately upon request. SDS files will be inspected at a minimum of twice per year by the COR.

C.1.7 MISHAP REPORTS:

C.1.7.1 REPORTING OF MISHAPS: The Contractor shall comply with mishap reporting procedures found in COMDTINST M5100.47. All mishaps shall be reported to the COR and the Museum’s Supervisory Facility Management Specialist in writing within twenty-four (24) hours.

C.1.7.2 RECORD OF PROPERTY DAMAGE: The Contractor shall maintain a record of property damage, accidents, and fires caused by the Contractor or subcontractor employees and shall report damage, fires, or accidents to the COR IAW "Accident and Fire Reporting (HSAR 3052.223-90)". This record shall be available for random COR/QAE inspection.

C.1.7.3 VEHICLE ACCIDENT REPORTS: The Contractor shall fill-out and submit vehicle accident reports for all Contractor accidents on base that occur while performing this contract.

The Contractor shall submit the Government form (available in the Facility Office), to the COR within one (1) workday of the accident.

C.1.8 CONTRACTOR USE OF UTILITIES:

C.1.8.1 CONSERVATION OF UTILITIES: The Contractor shall participate in the Museum’s energy conservation activities. The Contractor shall comply with COMDTINST M11000.7, Shore Facilities Energy Management Manual. Contractor will utilize utilities as provided by the Museum.

C.1.9 ENVIRONMENTAL PROTECTION:

C.1.9.1 CONTRACTOR REQUIREMENTS: The Contractor shall comply with all applicable Federal, State, and Local laws, regulations, and standards regarding environmental protection.

C.1.9.2 CITATIONS: Citations of Contractor-operated Government-owned facilities for noncompliance with environmental standards are a matter for resolution between the Contractor and the issuing office of EPA or State of Connecticut regulatory authorities. The Contractor shall be liable to pay any fines, penalties or charges associated with citations issued by Federal, State or local officials for noncompliance with environmental standards. If the citations are issued against the Government due to the Contractor's action or inaction, the Contractor may be found liable for any violation of which they are found at fault. A copy of any citations shall be forwarded to the Contracting Officer within two (2) days of receipt.

C.1.9.3 INSPECTION BY REGULATORY AGENCIES: The Contractor shall notify the COR immediately of any inspection visit, planned or actual, by an agent or agents of any

Government regulatory agency. The COR will issue instructions as to how to proceed in cooperating with the inspector. The Contractor shall submit a written report to the Contracting Officer, by close of business of the next working day following completion of the inspection.

The report shall include the names, identification numbers, agency of the inspectors, and the reason for the visit.